9501 Courses in Cardiff delivered Online

Anger Management and Conflict Resolution Program Course Overview: The "Anger Management and Conflict Resolution Program" equips learners with essential skills to handle difficult situations with emotional intelligence and effective communication. This course focuses on managing anger and resolving conflicts in personal and professional settings. Learners will explore key strategies for recognising emotional triggers, adopting healthier coping mechanisms, and improving interpersonal relationships. By the end of the program, participants will be able to approach challenging situations calmly and with a clear focus, improving their overall emotional well-being and reducing stress. Course Description: This comprehensive course covers core concepts of anger management, conflict resolution, and emotional control. Learners will delve into techniques for identifying triggers, understanding the roots of anger, and developing effective strategies for conflict resolution. The course also addresses improving communication, active listening, and assertiveness skills. Participants will learn how to navigate workplace and personal conflicts, creating more harmonious environments. Through interactive modules, they will acquire the tools to de-escalate tense situations, promoting peace and cooperation in all areas of life. By the course's conclusion, learners will gain confidence in managing emotions and resolving conflicts with greater efficiency. Anger Management and Conflict Resolution Program Curriculum: Module 01: Anger Management Module 1 Module 03: Anger Management Module 2 Module 03: Anger Management Module 3 (See full curriculum) Who is this course for? Individuals seeking to improve emotional control in daily life. Professionals aiming to enhance their conflict management skills. Beginners with an interest in emotional intelligence and personal development. Managers and team leaders who want to foster a harmonious workplace. Career Path Conflict Resolution Specialist Human Resources Manager Customer Service Manager Mental Health Support Worker Team Leader or Supervisor

Waiter: Waiter Training Course online Unlock the Power of Waiter: Waiter Training Course: Enrol Now! Do you want to embark on a career as a waiter or develop your waiter skills? Our Waiter: Waiter Training Course will help you to acquire the information and abilities necessary to land a position in the waiter industry. The goal of the Waiter: Waiter Training Course was to provide participants a thorough understanding of Waiter: Waiter. This Waiter: Waiter Training Course will outline numerous service categories and create a communication gap with different clientele. By completing this waiter training: waiter training, you will be able to securely serve food and preserve food items. Also, waiter training: waiter training will teach you how to handle grievances. After completing this Waiter: Waiter Training Course, you will be a pro at upholding personal hygiene and health requirements. Participate in our Waiter: Waiter Training Course program to increase your productivity and become more organised and efficient at work! Main Course: Waiter Training Course Free courses included with Waiter: Waiter Training Course Course 01: Restaurant Manageemnt Course Course 02: Self Esteem and Assertiveness Skill Course Special Offers of this Waiter: Waiter Training Course: This Waiter: Waiter Training Course includes a FREE PDF Certificate. Lifetime access to this Waiter: Waiter Training Course Instant access to this Waiter: Waiter Training Course 24/7 Support Available to this Waiter: Waiter Training Course [ Note: Free PDF certificate as soon as completing the Waiter: Waiter Training Course] Waiter: Waiter Training Course online This Waiter: Waiter Training Course consists of 11 modules. Course Curriculum of Waiter: Waiter Training Course Module 01: Introduction to the food service industry Module 02: Strengthen Your Position Module 03: The different stages of the food service cycle Module 04: Your Customer’s Profile Module 05: Communication Bridge Module 06: VIP Services Module 07: The skills and characteristics of an excellent waiter Module 08: How to handle customer complaints and incidents Module 09: Making Lasting Relationship With Customer Module 10: An Overview of Personal Health and hygiene standards Module 11: Sanitary food handling and food safety hazards Assessment Method of Waiter: Waiter Training Course After completing Waiter: Waiter Training Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Apart from this, you do not need to sit for any other assessments. Certification of Waiter: Waiter Training Course After completing the Waiter: Waiter Training Course, you can instantly download your certificate for FREE. The hard copy of the certification will also be delivered to your doorstep via post, which will cost £13.99. Who is this course for? Waiter: Waiter Training Course online This Waiter: Waiter Training Course is accessible to learners with no prior waiter: waiter experience. Requirements Waiter: Waiter Training Course online To enrol in this Waiter: Waiter Training Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Waiter: Waiter Training Course. Be energetic and self-motivated to complete our Waiter: Waiter Training Course. Basic computer Skill is required to complete our Waiter: Waiter Training Course. If you want to enrol in our Waiter: Waiter Training Course, you must be at least 15 years old. Career path Waiter: Waiter Training Course online UK people will benefit from this Waiter: Waiter Training Course by getting new opportunities in a variety of industries.

Business Administration: Business Administration Course Online Unlock the Power of Business Administration: Business Administration Course: Enrol Now! The Business Administration: Business Administration Course is a qualification that prepares learners to excel in any business administration role. It will teach you the skills required for the position, such as business communication, administration, delivering presentations, and presenting business data. Studying for our Business Administration: Business Administration Course teaches students the fundamental concepts and a variety of administrative techniques required to work in a business. The Business Administration: Business Administration Course teaches a variety of admin systems and covers the role of administration work with large and small corporations and how to manage a team in a business setting. Why choose this Business Administration: Business Administration Course from the School of Health Care? Self-paced Business Administration: Business Administration Course, access available from anywhere in the world. High-quality study materials that are easy to understand. Business Administration: Business Administration Course developed by industry experts. After each module Business Administration: Business Administration Course, there will be an MCQ quiz to assess your learning. Assessment results are generated automatically and instantly. 24/7 support is available via live chat, phone call, or email. Free PDF certificate after completing the Business Administration: Business Administration Course. Main Course: Business Administration Course Free Courses included with Business Administration: Business Administration Course: Course 01: Business Management Course Course 02: Retail Customer Service Course [ Note: Free PDF certificate as soon as completing Business Administration: Business Administration Course] Business Administration: Business Administration Course Online This Business Administration: Business Administration course consists of 07 modules. Course Curriculum of Business Administration: Business Administration Course Module 01: Introduction to Business Administration Module 02: Principle of Business Module 03: Principles of Business Communication Module 04: Principles of Administration Module 05: Understand How to Improve Business Performance Module 06: Understand Equality, Diversity and Inclusion in the Workplace Module 07: Principles of Leadership and Management Assessment Method of Business Administration: Business Administration Course After completing Business Administration: Business Administration Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Assessment Method of Business Administration: Business Administration Course After completing Business Administration: Business Administration Course, you will get quizzes to assess your learning. You can instantly download your certificate for FREE. The hard copy of the certification will also be delivered to your doorstep via post, which will cost £13.99. Who is this course for? Business Administration: Business Administration Course Online This Business Administration: Business Administration Course is ideal for: Anybody in any business or office environment seeking to reach the top of the ladder. Newcomers to the job market who want to improve their prospects for initial employment. Entrepreneurs Small business owners. Requirements Business Administration: Business Administration Course Online To enrol in this Business Administration: Business Administration Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Business Administration: Business Administration Course. Be energetic and self-motivated to complete our Business Administration: Business Administration Course. Basic computer Skill is required to complete our Business Administration: Business Administration Course. If you want to enrol in our Business Administration: Business Administration Course, you must be at least 15 years old. Career path Business Administration: Business Administration Course Online This qualification is suitable for anyone who wants to take their professional development to the next level and fast track their career in any of the following roles: Business Administration Apprentice Business Administration Tutor Business and Administration Manager Business Administration Trainer Business Administration Manager

Air Cabin Crew: Air Cabin Crew Course Online Do you have a burning desire to work in the aviation industry? Our Air Cabin Crew Online Diploma Course is your ticket to a job in the air if you've ever imagined yourself as a part of this elite club. This thorough Air Cabin Crew Online Diploma Course provides clear explanations of the jobs, first aid, safety, and security-related aspects of flight time. Also, everything is covered in this Air Cabin Crew Online Diploma Course for airline cabin crew, from learning emergency protocols to comprehending the intricate aircraft layout. Also, this Air Cabin Crew Online Diploma Course helps to improve your understanding of all of your duties, first aid, and aircraft systems. During this Air Cabin Crew Online Diploma Course, you can improve your communication, cultural knowledge, and interpersonal skills. Your perspective on networking systems will change after taking this Air Cabin Crew Online Diploma Course. Enrol in the Air Cabin Crew Online Diploma Course to fulfil your desire for challenge and adventure! Special Offers of this Air Cabin Crew: Air Cabin Crew Course: This Air Cabin Crew: Air Cabin Crew Course includes a FREE PDF Certificate Lifetime access to this Air Cabin Crew: Air Cabin Crew Course Instant access to this Air Cabin Crew: Air Cabin Crew Course 24/7 Support Available to this Air Cabin Crew: Air Cabin Crew Course [ Note: Free PDF certificate as soon as completing the Air Cabin Crew: Air Cabin Crew course] Air Cabin Crew: Air Cabin Crew Course Online This comprehensive Air Cabin Crew: Cabin Crew Online Diploma Course comprises 22 modules to improve your knowledge of the world of cabin crew: cabin crew. Also, this Air Cabin Crew: Cabin Crew Online Diploma Course covers everything, from comprehending the intricate aircraft layout to mastering emergency procedures. Moreover, this Air Cabin Crew: Cabin Crew Online Diploma Course aids in your understanding of all duties, first aid, and aircraft systems. You can advance your personal development, cultural awareness, and communication skills through this Air Cabin Crew: Cabin Crew Online Diploma Course. Your knowledge of networking systems will change after taking this Air Cabin Crew: Cabin Crew Online Diploma Course. Who is this course for? Air Cabin Crew: Air Cabin Crew Course Online This Air Cabin Crew: Air Cabin Crew Course is for Individuals with a passion for aviation and a desire to excel in customer service roles. Requirements Air Cabin Crew: Air Cabin Crew Course Online To enrol in this Air Cabin Crew: Air Cabin Crew Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Air Cabin Crew: Air Cabin Crew Course. Be energetic and self-motivated to complete our Air Cabin Crew: Air Cabin Crew Course. Basic computer Skill is required to complete our Air Cabin Crew: Air Cabin Crew Course. If you want to enrol in our Air Cabin Crew: Air Cabin Crew Course, you must be at least 15 years old. Career path Air Cabin Crew: Air Cabin Crew Course Online You may be eligible for employment offers as a junior cabin crew, cabin crew, senior cabin crew, cabin crew manager, or in-flight trainer after completing this Air Cabin Crew: Air Cabin Crew Course.

Banksman: Banksman Course Online Do you want to be a part of the Banksman: Banksman Course which has high demand across the UK? Our extensive and most demanded Banksman: Banksman Course is ready to enrol for you. The Banksman: Banksman Course trains individuals in the safe coordination and guidance of vehicles. Also, the Banksman: Banksman Course teaches how to operate machinery movements in construction and industrial settings. Participants in the Banksman: Banksman Course learn signaling techniques and communication protocols. Moreover, the Banksman course explains hazard identification briefly. Throughout the Banksman: Banksman Course, students get practical training on maneuvering vehicles and equipment in confined spaces, using hand signals, and working with crane operators. Participate in our Banksman: Banksman Course to ensure competent vehicle movements to prevent accidents and maintain site safety standards. Why choose this Banksman: Banksman Course from the School of Health Care? Self-paced Banksman: Banksman Course, access available from anywhere in the world. High-quality study materials that are easy to understand. Banksman: Banksman Course developed by industry experts. After each module, there will be an MCQ quiz to assess your learning. Assessment results are generated automatically and instantly. 24/7 support is available via live chat, phone call, or email. Free PDF certificate after completing the Banksman: Banksman Course. Main Course: Banksman Course Others benefit Included with Banksman: Banksman Course Free 1 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the Martial Arts First Aid: Martial Arts First Aid Course] Banksman: Banksman Course Online This Banksman: Banksman Course consists of 08 modules. Course Curriculum of Banksman: Banksman Course Module 01: Foundations of Banksman Role Module 02: Safety Regulations and Risk Assessment Module 03: Communication Mastery Module 04: Vehicle Dynamics and Safe Practices Module 05: Mastering Banksman Signals Module 06: Practical Training and Application Module 07: Emergency Procedures and Legal Aspects Module 08: Site-specific Adaptations and Technology Integration Assessment Method of Banksman: Banksman Course After completing Banksman: Banksman Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Apart from this, you do not need to sit for any other assessments. Certification of Banksman: Banksman Course After completing the Banksman: Banksman Course, you can instantly download your certificate for FREE. The hard copy of the certification will also be delivered to your doorstep via post, which will cost £13.99. Who is this course for? Banksman: Banksman Course Online Anyone who sincerely wants to learn about banksman management, as well as those who work in the field, should take advantage of our extensive Banksman: Banksman Course. Requirements Banksman: Banksman Course Online To enrol in this Banksman: Banksman Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Banksman: Banksman Course. Be energetic and self-motivated to complete our Banksman: Banksman Course. Basic computer Skill is required to complete our Banksman: Banksman Course. If you want to enrol in our Banksman: Banksman Course, you must be at least 15 years old. Career path Banksman: Banksman Course Online The employment field for this Banksman: Banksman Course includes traffic marshals, bankers, signalers, HSE health and safety officers, and construction supervisors.

Medical Receptionist: Medical Receptionist and Secretary Course Online Enrol on our Medical Receptionist: Medical Receptionist Course to ensure that your Clinic or Medical Facility runs smoothly and efficiently. By studying this Medical Receptionist: Medical Receptionist Course, you will quickly master the difficult task of managing a medical environment and all of its challenges. Whether you're a manager or an administrator, our comprehensive Medical Receptionist: Medical Receptionist Course will prepare you for any situation that may arise in your line of work. This Medical Receptionist: Medical Receptionist Course provides you with a thorough understanding of the medical and clinical administration responsibilities. From filing confidential medical records to controlling the flow of medicinal stocks and supplies, you'll learn everything you need to know. Enrol in this valuable Medical Receptionist: Medical Receptionist Course today to ensure that you are fully aware of your legal and ethical responsibilities as an administrator. Why choose this Medical Receptionist: Medical Receptionist Course from the School of Health Care? Self-paced Medical Receptionist: Medical Receptionist and Secretary Course, access available from anywhere in the world. High-quality study materials that are easy to understand. Medical Receptionist: Medical Receptionist Course developed by industry experts. After each module, there will be an MCQ quiz to assess your learning. Assessment results are generated automatically and instantly. 24/7 support is available via live chat, phone call, or email. Free PDF certificate after completing the Medical Receptionist: Medical Receptionist Course. Main Course: Diploma in Medical Receptionist Free Courses included with Medical Receptionist: Medical Receptionist Course Course 01: Communication Skills Course Course 02: Level 4 Time Management Course Course 03: Level 5 Proofreading & Copy Editing Course 04: Level 2 Customer Service [ Note: Free PDF certificate as soon as completing the Medical Receptionist: Medical Receptionist Course] Medical Receptionist: Medical Receptionist Course Online This Diploma in Medical Secretary & Receptionist course consists of 13 modules. Curriculum of Medical Receptionist: Medical Receptionist Course Module 01: The National Health Service Module 02: Patient (Customer) Care Module 03: Communication Module 04: Law, Ethics and Medicine Module 05: Health & Safety in a Clinical Environment Module 06: Practical Reception Skills in General Practice Module 07: The Hospital Service Module 08: Private Medicine Module 09: Forms, Fees and Finances in General Practises Module 10: Using Information Technology Module 11: Medical Terminology and Clinical Aspects Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary Module 13: Complementary Medicine Who is this course for? Medical Receptionist: Medical Receptionist Course Online This Medical Receptionist: Medical Receptionist Course is ideal for individuals who want to start or advance their careers in Medical Reception and Medical Administration roles. Requirements Medical Receptionist: Medical Receptionist Course Online To enrol in this Medical Receptionist: Medical Receptionist Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Medical Receptionist: Medical Receptionist Course. Be energetic and self-motivated to complete our Medical Receptionist: Medical Receptionist Course. Basic computer Skill is required to complete our Medical Receptionist: Medical Receptionist Course. If you want to enrol in our Medical Receptionist: Medical Receptionist Course, you must be at least 15 years old. Career path Medical Receptionist: Medical Receptionist Course Online After completing this Medical Receptionist: Medical Receptionist Course, you will be able to pursue a variety of careers, including: Healthcare Administrator GP Receptionist Patient Coordinator Medical Assistant Medical Receptionist

Hairdressing & Barbering Online Training Do you want to advance your career or enhance your present skills as a Hair & Beard Barber? Our Hair & Beard Barbering Quality training will help you to broaden your knowledge. Study the Hair & Beard Barbering and get an excellently planned, high value training experience. To give you the most convenient and rich learning experience possible, the Hair & Beard Barbering course is divided into multiple in-depth courses. Our Hair & Beard Barbering Course provides an intensive and comprehensive training experience. Our Hair & Beard Barbering course is here to provide you with the skills and information required for industry success. This Hair & Beard Barbering training stresses the value of customer care, communication, and professionalism. You will learn how to communicate with customers and offer them with the best service possible by our Hair & Beard Barbering course. Enroll in our Hair & Beard Barbering training right now to improve your abilities and confidence. With the Hair & Beard Barbering program, you can stand out from the crowd while still training for the profession you desire. Main Course: Hairdressing & Barbering Special Offers of this Hairdressing & Barbering Course This Hairdressing & Barbering Course includes a FREE PDF Certificate. Lifetime access to this Hairdressing & Barbering Course Instant access to this Hairdressing & Barbering Course Get FREE Tutor Support to this Hairdressing & Barbering Course Hairdressing & Barbering Online Training With the help of our extensive and immersive training program, you will gain the skills and knowledge required to succeed in the hair and beard barbering industry. Additionally, the value of professionalism, communication, and customer service is emphasized in this hair and beard barbering course. You'll pick up new skills for communicating with customers and giving them the best possible care. Who is this course for? Hairdressing & Barbering Anyone can choose this Hair & Beard Barbering course to excel their professional skills. Requirements Hairdressing & Barbering To enrol in this Hairdressing & Barbering Course, students must fulfil the following requirements. To join in our Hairdressing & Barbering Course, you must have a strong command of the English language. To successfully complete our Hairdressing & Barbering Course, you must be vivacious and self driven. To complete our Hairdressing & Barbering Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Hairdressing & Barbering Course. Career path Hairdressing & Barbering After completing this Hair & Beard Barbering course, you are to start your career or begin the next phase of your career.

Motivation: Motivational Interviewing Would you like to master motivational interviewing principles to make positive changes? We have created a special motivational interviewing course to spread positive word training all over. Through the motivational interviewing course, you will learn empathetic dialogue and active listening. Also, in the motivational interviewing course, attendees learn to navigate ambivalence, enhance intrinsic motivation, and guide individuals towards their goals. The motivational interviewing course’s key components include open-ended questioning, reflective listening, and eliciting change talk. Moreover, this motivational interviewing course's practical exercises and case studies provide opportunities to apply techniques in diverse contexts, fostering skill development. Participate in our motivational interviewing course to learn effective communication strategies to inspire behavioural change. Special Offers of this Motivation: Motivational Interviewing Course This Motivation: Motivational Interviewing Course includes a FREE PDF Certificate. Lifetime access to this Motivation: Motivational Interviewing Course Instant access to this Motivation: Motivational Interviewing Course Get FREE Tutor Support to this Motivation: Motivational Interviewing Course Motivation: Motivational Interviewing Unlock the power of empathetic communication with our Motivation: Motivation Interviewing Course. Through this comprehensive Motivation: Motivation course, you'll master the art of empathetic dialogue and active listening, essential for guiding individuals towards their goals. Our Motivation: Motivation training will teach you how to navigate ambivalence and enhance intrinsic motivation, making it easier to inspire change. The Motivation: Motivation course covers key techniques like open-ended questioning, reflective listening, and eliciting change talk. Plus, with practical exercises and case studies, our Motivation: Motivation course ensures you can apply these skills in real-world scenarios. Elevate your professional impact with our Motivation: Motivation Interviewing Course. Who is this course for? Motivation: Motivational Interviewing This motivational interviewing course is ideal for those looking to advance their career in relevant fields. Requirements Motivation: Motivational Interviewing To enrol in this Motivation: Motivational Interviewing Course, students must fulfil the following requirements. To join in our Motivation: Motivational Interviewing Control Course, you must have a strong command of the English language. To successfully complete our Motivation: Motivational Interviewing Course, you must be vivacious and self driven. To complete our Motivation: Motivational Interviewing Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Motivation: Motivational Interviewing Course. Career path Motivation: Motivational Interviewing You can pursue a profession as a motivational interviewer, social worker, counsellor, or in many other fields with the use of this motivational interviewing course.

'Master English Speaking' is a comprehensive course designed to enhance your English communication skills. It covers essential topics such as greetings, expressing emotions, giving and receiving thanks, making introductions, expressing opinions, handling apologies, and more. Learning Outcomes: Acquire 10 different ways to inquire about someone's well-being. Learn 10 expressions to describe your own emotions and feelings. Understand 10 ways to express gratitude appropriately. Gain proficiency in responding graciously to expressions of gratitude. Learn 10 phrases for apologizing and how to respond to apologies. Master 10 phrases for making introductions effectively. Discover 10 ways to show interest and actively participate in conversations. Learn polite ways to end conversations. Familiarize yourself with 10 essential phrases for telephone conversations. Develop the ability to ask for and provide information using 10 useful expressions. Learn how to express uncertainty with 10 different phrases for saying 'I don't know.' Why buy this Master English Speaking 1? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Master English Speaking 1 there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Master English Speaking 1 course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Master English Speaking 1 does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Master English Speaking 1 was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Master English Speaking 1 is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Section 01: Introduction Promo 00:04:00 Introduction 00:04:00 Section 02: 10 Ways to Ask How Someone is 10 Ways to Ask How Someone Is 00:08:00 Practice Pronunciation and Test Yourself 00:04:00 Section 03: 10 Ways to Say How you are 10 Ways to Say How you are 00:08:00 Practice pronunciation and Test Yourself 00:02:00 Section 04: 10 Ways to Say Thank You 10 Ways to Say Thank You 00:04:00 Practice pronunciation and Test Yourself 00:02:00 Section 05: 10 Ways to Respond to 'Thank You' 10 Ways to Respond to 'Thank You' 00:05:00 Practice pronunciation and Test Yourself 00:02:00 Section 06: 10 Phrases for Apologizing 10 Phrases for Apologizing 00:03:00 Practice pronunciation and Test Yourself 00:03:00 Section 07: 10 Ways to Respond to an Apology 10 Ways to Respond to an Apology 00:05:00 Practice pronunciation Test Yourself 00:03:00 Section 08: 10 Phrases for Introduction 10 Phrases for Introduction 00:06:00 Practice pronunciation and Test Yourself 00:02:00 Section 09: 10 Ways to Express Interest in a Conversation 10 Ways to Express Interest in a Conversation 00:07:00 Practice pronunciation and Test Yourself 00:02:00 Section 10: 10 Ways to End a Conversation Politely 10 Ways to End a Conversation Politely 00:06:00 Practice pronunciation and Test Yourself 00:03:00 Section 11: 10 Phrases for Telephone Call 10 Phrases for Telephone Call 00:05:00 Practice pronunciation and Test Yourself 00:02:00 Section 12: 10 Phrases for Asking for Information 10 Phrases for Asking for Information 00:07:00 Practice pronunciation and Test Yourself 00:02:00 Section 13: 10 Ways to Say I Don't Know 10 Ways to Say I Don't Know 00:06:00 Practice pronunciation and Test Yourself 00:03:00 Section 14: 10 Phrases for Asking and Giving Opinion 10 Phrases for Asking and Giving Opinion 00:05:00 Practice pronunciation and Test Yourself 00:03:00 Section 15: 10 Phrases for Not Having Opinion 10 Phrases for Not Having Opinion 00:06:00 Practice pronunciation and Test Yourself 00:02:00 Section 16: 10 Phrases for Agreeing 10 Phrases for Agreeing 00:07:00 Practice pronunciation and Test Yourself 00:03:00 Section 17: 10 Phrases for Disagreeing 10 Phrases for Disagreeing 00:07:00 Practice pronunciation and Test Yourself 00:02:00 Section 18: 10 Phrases for Responding to Good and Bad News 10 Phrases for Responding to Good and Bad News 00:06:00 Practice pronunciation and Test Yourself 00:03:00 Section 19: 10 Phrases for Invitations 10 Phrases for Invitations 00:06:00 Practice pronunciation and Test Yourself 00:02:00 Section 20: 10 Phrases to Make and Respond to an Offer 10 Phrases to Make and Respond to an Offer 00:06:00 Practice pronunciation and Test Yourself 00:02:00 Section 21: 10 Phrases for Talking about Future Plans 10 Phrases for Talking about Future Plans 00:07:00 Practice pronunciation and Test Yourself 00:02:00 Section 22: 10 Ways to Talk about Likes & Dislikes 10 Ways to Talk about Likes & Dislikes 00:08:00 Practice pronunciation and Test Yourself 00:03:00 Section 23: 10 Ways to make a Suggestion 10 Ways to make a Suggestion 00:07:00 Practice pronunciation and Test Yourself 00:03:00 Section 24: 10 Phrases for Asking or Talking about Jobs 10 Phrases for Asking or Talking about Jobs 00:07:00 Practice pronunciation and Test Yourself 00:02:00 Section 25: 10 Phrases for Describing Relationships 10 Phrases for Describing Relationships 00:05:00 Practice pronunciation and Test Yourself 00:03:00 Section 26: Master English Speaking PDF for Download Master English Speaking PDF for Download 00:28:00 Assignment Assignment - Master English Speaking 1 00:00:00

Overview Learn how to become an exemplary Receptionist and positively represent your company when interacting with all clients and customers. Every business needs an efficient administrator to manage the Front-Office, along with providing support and assistance to their boss. We can coach you to become an excellent Receptionist and gain all the required business skills that you'll need to succeed, and the confidence with which to use them. Description The course has been compiled by industry experts and provides an overview of the responsibilities of a valued Receptionist. You will be tutored in a wide range of administrative practises, so that you can immediately start to use them in the office. It also includes training in customer-facing etiquette and suggestions on how to positively improve your company's reputation with clients. Various other crucial office aptitudes will be covered, such as; Time Management, Travel Arrangement, Record Keeping, and Business Writing. Make sure you present the efficiency of your company by enrolling now. Learning outcomes:  Understand the basic requirements needed to run receptions areas efficiently Gain the all-round skills to be a first-class Receptionist Learn how to represent your boss and company in reception Be skilled in organising travel and arranging executive meetings for others Attain the ability to file and retrieve essential company records Acquire the skills to apply excellent communicate practises at work Display great customer service for clients and colleagues Be trusted to handle internal finances and petty cash funding Why People Love And Enrol In The Receptionist Skills From Studyhub: Instantly accessible CPD-accredited certificate on successful completion of this Receptionist Skills 24/7 access to the course for 12 months Study at your own pace No hidden fees or exam charges Full Tutor support on weekdays (Monday - Friday) Efficient assessment and instant results Method of Assessment To assess your learning, you have to participate in an automated multiple-choice question exam. You have to score at least 60% to pass the exam and to qualify for CPD accredited certificates. After passing the exam, you will be able to apply for a certificate. To enhance your knowledge regarding the course and to further assess your learning, you are advised to complete the assignment questions provided at the end of the course, which you can complete anytime you wish.  After submitting the assignment, our expert tutor will assess your assignment and will give you feedback on your performance. Certification After completing the MCQ assessment, you will qualify for the CPD Certificate from Studyhub, as proof of your continued professional development. Certification is available in PDF format, for £9, or a hard copy can be sent to you via post, for just £15. Who is This course for? This course is primarily designed to provide coaching and training for those individuals who aspire to work as Receptionists or a similar role such as a Secretary or PA. Requirements There are no specific prerequisites to enrol in this Receptionist Skills. Anyone and everyone can take this course. The Receptionist Skills is fully accessible from any internet-enabled smart device. So, you can study from the comfort of your home! All you need is a passion for learning, literacy, and to be over the age of 16. Career Path This course provides training and a comprehensive overview of all the skills and knowledge that are needed by a Receptionist or a similar administrative role. As such, it will cover the following roles and careers:  Receptionist Administrative Manager Personal Assistant Private Secretary Human Resources staff Course Curriculum Office Admin and Reception Module 1: Introduction to Reception and Receptionist 00:11:00 Module 2: Business Telephone Skills 00:19:00 Module 3: Representing Your Boss and Company 00:34:00 Module 4: Mail Services and Shipping 00:25:00 Module 5: Travel Arrangements 00:24:00 Module 6: Organising Meeting and Conferences 00:25:00 Module 7: Time Management 00:35:00 Module 8: Record Keeping and Filing Systems 00:28:00 Module 9: Business Writing Skills 00:40:00 Module 10: Organisational Skills 00:25:00 Module 11: Communication Skills 00:25:00 Module 12: Customer Service 00:16:00 Module 13: Effective Planning and Scheduling 00:46:00 Module 14: Invoicing/Petty Cash 00:27:00 Module 15: Business Environment 00:19:00 Advanced MS Excel How to Get the most of the course 00:01:00 Text formulas in Excel 00:08:00 Text Formulas Exercise 00:01:00 Text Formulas Exercise (answers) 00:01:00 Mathematical Formulas In Excel 00:04:00 Mathematical Formulas Exercise 00:01:00 Mathematical Formulas Exercise (answers) 00:01:00 Date and Time Formulas In Excel 00:06:00 Date and Time Formulas Exercise 00:01:00 Date and Time Exercise Formulas (answers) 00:01:00 Logic Formulas In Excel 00:12:00 Logic Formula Exercise 00:01:00 Logic Formula Exercise (answers) 00:01:00 Financial Formula In Excel 00:06:00 Financial Formula Exercise 00:01:00 Financial Formula Exercise (answers) 00:02:00 Informational Formula In Excel 00:04:00 Informational Formula Exercise 00:01:00 Informational Formula Exercise (answers) 00:01:00 Getting Traffic To Your Site 01:00:00 Menu Example with Excel Vlookup 00:08:00 Wildcard Search with Excel Vlookup 00:09:00 Looking to the Left with Excel Vlookup 00:17:00 2-Way Lookup 00:14:00 Comparing Lists with Excel Vlookup 00:03:00 Microsoft Excel Vlookup Tips and Tricks 00:14:00 Power Query Intro and Excel version 00:03:00 Excel Power Query - Introduction 00:03:00 Enabling M in Power Query 00:02:00 Transform Data - Trim in Excel Power Query 00:05:00 Transform Data - Format Dates and Values in Excel Power Query 00:02:00 Simple Expressions 00:08:00 Simple Expressions - Nested Expressions 00:03:00 Transform Data - Parsing URLs in Excel Power Query 00:05:00 Variables 00:08:00 Formatting Excel Keyboard Shortcuts 00:02:00 Table Excel Keyboard Shortcuts 00:02:00 Editing Excel Keyboard Shortcuts 00:05:00 Formula Excel Keyboard Shortcuts 00:03:00 Workbook Excel Keyboard Shortcuts 00:02:00 Handy Excel Shortcuts Keyboard Shortcuts 00:05:00 Mock Exam Mock Exam - Office Admin and Reception 00:20:00 Final Exam Final Exam - Office Admin and Reception 00:20:00