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Elevate your real estate wholesaling game with this comprehensive masterclass. From property acquisition and analysis to negotiating with sellers and reducing risk, this course is a step-by-step guide to mastering every facet of the wholesaling business.

Flight Attendant: Flight Attendant Do you have a burning desire to work in the aviation industry? Our Flight Attendant Online Diploma Course is your ticket to a job in the air if you've ever imagined yourself as a part of this elite club. This thorough Flight Attendant Online Diploma Course provides clear explanations of the jobs, first aid, safety, and security-related aspects of flight time. Also, everything is covered in this Flight Attendant Online Diploma Course for airline cabin crew, from learning emergency protocols to comprehending the intricate aircraft layout. Also, this Flight Attendant Online Diploma Course helps to improve your understanding of all of your duties, first aid, and aircraft systems. During this Flight Attendant Online Diploma Course, you can improve your communication, cultural knowledge, and interpersonal skills. Your perspective on networking systems will change after taking this Flight Attendant Online Diploma Course. Enrol in the Flight Attendant Online Diploma Course to fulfil your desire for challenge and adventure! Special Offers of this Flight Attendant: Flight Attendant Course: This Flight Attendant: Flight Attendant Course includes a FREE PDF Certificate. Lifetime access to this Flight Attendant: Flight Attendant Course Instant access to this Flight Attendant: Flight Attendant Course 24/7 Support Available to this Flight Attendant: Flight Attendant Course [ Note: Free PDF certificate as soon as completing the Flight Attendant: Flight Attendant Course] Flight Attendant: Flight Attendant Take your passion for aviation to new heights with our Flight Attendant course, designed to provide you with a comprehensive understanding of the roles and responsibilities on board. This Flight Attendant course covers essential aspects like first aid, safety, and security, ensuring you’re prepared for any scenario during flight time. Additionally, this Flight Attendant training dives into emergency protocols, the intricate layout of aircraft, and core interpersonal skills. Enroll in this Flight Attendant course to enhance your communication, cultural awareness, and technical knowledge, and transform your perspective on networking systems for a rewarding career in the skies. Who is this course for? Flight Attendant: Flight Attendant This Flight Attendant Online Diploma Course is for Individuals with a passion for aviation and a desire to excel in customer service roles. Requirements Flight Attendant: Flight Attendant To enroll in this Flight Attendant: Flight Attendant Course, students must fulfill the following requirements: Flight Attendant: Good Command over English language is mandatory to enrol in our Course. Flight Attendant: Be energetic and self-motivated to complete our Course. Flight Attendant: Basic computer Skill is required to complete our Course. Flight Attendant: If you want to enrol in our Course, you must be at least 15 years old. Career path Flight Attendant: Flight Attendant You may be eligible for employment offers as a junior cabin crew, cabin crew, senior cabin crew, cabin crew manager, or in-flight trainer after completing this Flight Attendant online diploma course.

BIM: BIM - Building Information Modelling Would you like to use digital technology? Our BIM: BIM - Building Information Modelling is a breakthrough qualification that is designed to teach BIM: BIM - Building Information Modelling models of infrastructure and structures. Digital building model generation, administration, and sharing are among the fundamental ideas covered in our BIM: BIM - Building Information Modelling. Many BIM: BIM software tools, data integration, and cooperative processes are taught to our BIM: BIM - Building Information Modelling students. Also, this BIM: BIM - Building Information Modelling includes conflict detection, project lifecycle management, and sustainable design techniques. By the end of this BIM: BIM - Building Information Modelling, participants will have acquired new abilities for enhancing the quality of designs Participate in our BIM: BIM - Building Information Modelling to expedite the building process and promote efficient stakeholder communication! Main Course: BIM - Building Information Modelling Special Offers of this BIM - Building Information Modelling Course This BIM: BIM - Building Information Modelling Course includes a FREE PDF Certificate. Lifetime access to this BIM: BIM - Building Information Modelling Course Instant access to this BIM: BIM - Building Information Modelling Course 24/7 Support Available to this BIM: BIM - Building Information Modelling Course BIM: BIM - Building Information Modelling Would you like to use digital technology? Our BIM: BIM - Building Information Modelling is a breakthrough qualification that teaches BIM: BIM models of infrastructure and structures. In our BIM: BIM - Building Information Modelling, you'll learn fundamental ideas such as digital building model generation, administration, and sharing. The BIM: BIM - Building Information Modelling covers various BIM: BIM software tools, data integration, and cooperative processes. Our BIM: BIM - Building Information Modelling also includes conflict detection, project lifecycle management, and sustainable design techniques. By the end of the BIM: BIM - Building Information Modelling, participants will have acquired new abilities to enhance the quality of designs. Participate in our BIM: BIM - Building Information Modelling to expedite the building process and promote efficient stakeholder communication! Who is this course for? BIM: BIM - Building Information Modelling Anyone who wants to advance their professional abilities and prepare for a new position should join our BIM: BIM - Building Information Modelling Requirements BIM: BIM - Building Information Modelling There are some specific requirements for this BIM: BIM - Building Information Modelling course - Good Command over English language is mandatory to enrol in our BIM: BIM - Building Information Modelling Course. Be energetic and self-motivated to complete our BIM: BIM - Building Information Modelling Course. Basic computer Skill is required to complete our BIM: BIM - Building Information Modelling Course. If you want to enrol in our BIM: BIM - Building Information Modelling Course, you must be at least 15 years old. Career path BIM: BIM - Building Information Modelling Reaching the goal of BIM brings up a lot of opportunities in the BIM sector with this BIM: BIM - Building Information Modelling.

Business Administration: Business Administration Online The Business Administration: Business Administration is a qualification that prepares learners to excel in any business administration role. It will teach you the skills required for the position, such as business communication, administration, delivering presentations, and presenting business data. Studying for our Business Administration: Business Administration course teaches students the fundamental concepts and a variety of administrative techniques required to work in a business. The Business Administration: Business Administration course teaches a variety of admin systems and covers the role of administration work with large and small corporations and how to manage a team in a business setting. Main Course: Level 2 Diploma in Business Administration Course Courses you will Get Business Administration: Business Administration Course Along with Business Administration Course you will get free Business Process Management Along with Business Administration Course you will get free Level 5 Diploma in Risk Management Along with Business Administration Course you will get free Level 7 Diploma in Leadership & Management Special Offers of this Business Administration: Business Administration Course This Business Administration: Business Administration Course includes a FREE PDF Certificate. Lifetime access to this Business Administration: Business Administration Course Instant access to this Business Administration: Business Administration Course 24/7 Support Available to this Business Administration: Business Administration Course Business Administration: Business Administration Online You will be responsible for organising and controlling your workload, priorities, and both personal and professional performance during the Business Administration: Business Administration course. This Business Administration: Business Administration course also covers how to use time management techniques and technologies to support the organisation in achieving its operational objectives. This Business Administration: Business Administration course includes business communication, administrative service concepts, and management of personal performance and growth. The Business Administration: Business Administration Course training also covers managing and supplying stationery and supplies, as well as touch typing notes into text. Who is this course for? Business Administration: Business Administration Online This Business Administration: Business Administration course is ideal for: Anybody in any business or office environment seeking to reach the top of the ladder. Newcomers to the job market who want to improve their prospects for initial employment. Entrepreneurs Small business owners. Requirements Business Administration: Business Administration Online There are some specific requirements for this Business Administration: Business Administration course - Good Command over English language is mandatory to enrol in our Business Administration: Business Administration Course. Be energetic and self-motivated to complete our Business Administration: Business Administration Course. Basic computer Skill is required to complete our Business Administration: Business Administration Course. If you want to enrol in our Business Administration: Business Administration Course, you must be at least 15 years old. Career path Business Administration: Business Administration Online This Business Administration: Business Administration qualification will increase your chances in the business field.

Follow your dreams by enrolling on the Autism and Mental Health course today and develop the experience, skills and knowledge you need to enhance your expert development. Autism and Mental Health will help you arm yourself with the qualities you need to work towards your dream job. Study the Autism and Mental Health training course online with Janets through our online learning platform and take the first steps towards a successful long-term career. The Autism and Mental Health course will allow you to enhance your CV, impress potential employers, and stand out from the crowd.  This Autism and Mental Health course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Study the Autism and Mental Health course through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the Autism and Mental Health course, to ensure you are supported every step of the way. Get a digital certificate as proof of your Autism and Mental Health course completion. Janets is one of the top online training course providers in the UK, and we want to make education accessible to everyone! Learn the essential skills you need to succeed and build a better future for yourself with the Autism and Mental Health course. The Autism and Mental Health course is designed by industry experts and is tailored to help you learn new skills with ease.  Autism and Mental Health is incredibly valuable and allows you to study at your own pace. With full course access for one year, you can complete Autism and Mental Health when it suits you. Access the Autism and Mental Health course modules from any internet-enabled device, including computers, tablets, and smartphones. The Autism and Mental Health course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the Autism and Mental Health now and start learning instantly! Please note: This course only gives you the theoretical knowledge that you need to excel in this field. This Autism and Mental Health doesn't entitle you to practise as an expert in this specific field. What You Get Out Of Studying Autism and Mental Health With Janets: Receive a digital Certificate upon successful completion of the Autism and Mental Health course Get taught by experienced, expert instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Description The Autism and Mental Health training course is delivered through Janets' online learning platform. Access the Autism and Mental Health content from any internet-enabled device whenever or wherever you want to. The Autism and Mental Health course has no formal teaching deadlines, meaning you are free to complete the course at your own pace. Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £99.00. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment In order to ensure the Quality Licensing scheme endorsed and CPD acknowledged certificate, learners need to score at least 60% pass marks on the assessment process. After submitting assignments, our expert tutors will evaluate the assignments and give feedback based on the performance. After passing the assessment, one can apply for a certificate. Who Is This Course For: Autism and Mental Health is ideal for those who already work in this sector or are an aspiring expert. This Autism and Mental Health course is designed to enhance your expertise and boost your CV. Learn key skills and gain an expert lesson to prove your newly-acquired knowledge. Requirements: The Autism and Mental Health is open to all students and has no formal entry requirements. To study the Autism and Mental Health course, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Career Path: Autism and Mental Health is ideal for anyone who wants to pursue their dream career in a relevant industry. Learn the skills you need to boost your CV and go after the job you want. Complete Autism and Mental Health and gain an industry-acknowledged lesson that will help you excel in finding your ideal job. Course Content Autism and Mental Health - Updated Version Autism Training Module 1: Autism Spectrum Disorder (ASD) 00:25:00 Module 2: Learning Difficulties Related to Autism 00:23:00 Module 3: Autism Diagnosis 00:16:00 Module 4: Cognitive Approaches in Autism 00:17:00 Module 5: Dealing with Autistic Individuals 00:22:00 Module 6: Other Considerations for Dealing with Autistic Individuals 00:19:00 Module 7: Engagement in Autism Awareness 00:13:00 Children's Mental Health Introduction to Mental Health 00:24:00 Community Mental Health Teams (CMHTs) 00:17:00 Child Psychology 00:31:00 Introduction to Child Development 00:54:00 Childhood and Adolescent 00:13:00 Attachment and Relationship Building in Childhood 00:52:00 Eating & Sleeping Disorders 00:43:00 Factors that Influence Development 00:38:00 Cognitive Development 00:25:00 Social and Emotional Development 00:43:00 Problems of Infancy 00:20:00 Problems of Childhood 00:23:00 Mock Exam Mock Exam - Autism and Mental Health 00:20:00 Final Exam Final Exam - Autism and Mental Health 00:20:00 Autism and Mental Health - Old Version Module 01: Mental Health of Children Children's Mental Health Basics 00:30:00 Nurturing Positivity And Confidence 01:00:00 Recognise Changed Behaviour In Your Child 01:00:00 About Birth Defects 01:00:00 About Behaviour Disorders 01:00:00 Mental Health Games For Children 01:00:00 Make Sure You Take Care Of Yourself As Well 00:30:00 Module 02: Autism The Basics About Autism: What Is It? 00:30:00 What Are the Factors that Contribute A Child to Autism 01:30:00 Autism and Genetics 01:30:00 What Are the Basic Symptoms of Autism 01:00:00 What Are the Speech and Communication Problems of Autism 01:00:00 Autism and Body Language 01:00:00 Autism, Toxic Metals, and Vaccines 00:30:00 The Cause of Autism Might Be Found in Autistic Mice 00:30:00 Autism: The Need for Increased Research 00:30:00 How is Autism Treated 01:00:00 How Is Autism Diagnosed 00:30:00 Myths about Autism 00:10:00 How to Look for Autism Signs in Infants 00:30:00 How Can Families Cope With an Autistic Child and the Financial Burden 00:30:00 The Differences Between Asperger's Syndrome and Autism 01:00:00 Autism Assistance Dogs 01:00:00 Teaching Autistic Children 01:00:00 The Fixation Behavior of an Autistic Child 00:30:00 The Autism Society of America 00:30:00 Childproofing Your Home for Your Autistic Child 00:30:00 Autism and Nutritional Supplements 01:00:00 Toilet Training the Autistic Child 01:00:00 Difficulties of an Autistic Adult 01:00:00 Alternative Treatments for Autism 01:00:00 Assignment Assignment - Autism And Mental Health 2 weeks Order Your Certificate Order your Certificate QLS 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Duration 2 Days 12 CPD hours This course is intended for Leaders & Managers Overview The practical emotional intelligence tools every manager needs to build performance, communication, trust and leadership skills. Management Essentials with applied Emotional Intelligence delivers crucial tools for professionals to learn more about the people side of the organization. Strengthening performance with a powerful framework to understand the job of managing people. Provides practical tools for effective management and leadership. This course blends engaging learning and powerful content with the perspective of emotional intelligence experts. It provides tools to help navigate through today?s challenges, foster innovation, and build organizations where people thrive. What is Emotional Intelligence? Learn about business EI - a practical, work based approach that helps individuals and teams. Discover 18 key brain talents essential to fuel performance. Essentials of Trust Where does Trust originate? Do we trust from the head or the heart? Explore the science of emotional intelligence with a practical approach. Use the EI tools to help you earn trust. The Challenge of Change Untangle and rewire to affect change. Understand the stages of change and the emotional transitions needed to support change. Recognize our own patterns; a key step to being more effective at change. Igniting Motivation The surprising truth about what motivates us. Find meaning in your work and help the people that work for you find meaning. Delve into Purpose, Skill and Autonomy, and find what motivates you and your team? Enhancing Teamwork What blocks us from utilizing Divergence in our Teams? What helps us? Learn to know the EI talents you have in your group. Understand working with differing personalities. Discover strengths and weaknesses and how can they be positive. Accelerating Execution Higher and lower talents and how they assist? Learn the impact of optimizing talent. Discover your EI talent to help you grow and optimize your execution.

Duration 1 Days 6 CPD hours This course is intended for This course is intended for networking and security professionals involved in the day-to-day management of a FortiAnalyzer appliance and FortiGate security information.. Overview Describe key features and concepts of FortiAnalyzer Deploy an appropriate architecture Manage ADOMs on both FortiAnalyzer and the devices that log to it Configure RAID Register supported devices Encrypt log transmission (SSL / IPSec) View & analyze current and historical logs (FortiView) Monitor events Apply disk quotas to log data from devices Backup, restore, and forward log data Use content archiving (summary and full) Understand the different stages of data processing, from receiving logs to compiling reports Understand SQL queries and datasets used by FortiAnalyzer reports Design datasets, charts, and custom reports Generate reports by schedule or on demand. In this 1-day class, you will learn how to use FortiAnalyzer. You will explore setup, registering supported devices and securing communications, managing logs and archives, and configuring both predefined and customized reports. Introduction to FortiAnalyzer Key features Key concepts Different FortiAnalyzer models Configuration & Administration Deployment requirements Configuration tools Configuring network settings Backing up system configuration Configuring administrative users Configuring, enabling, and assigning ADOMs Configuring RAID Device Registration Registered and unregistered devices Device registration methods Modifying options of a registered device Methods available to secure communication Configuring SSL encryption and encryption levels Configuring an IPsec tunnel Logs & Archives Logging basics The FortiView tab Configuring log arrays and event handlers Reports Reports and functionality Relationship between reports, charts, and datasets Effect of ADOMs on report settings SQL SELECT queries and clauses SQL functions and operators FortiAnalyzer-specific functions and macros Building or customizing charts Report features--creating, cloning, configuring

Duration 2 Days 12 CPD hours This course is intended for Professional Scrum Master Foundation is appropriate for Scrum Masters and people who are interested in Scrum projects. It will be useful for: Product Owners Scrum Masters Developers Team Leaders Overview The emphasis of the training is the practical application of Scrum. The course gives various knowledge on the logic of Scrum and the way it functions. You will learn about the roles of all participants in a Scrum project. You will also learn about different challegnes you may encounter and how to resolve them. The Professional Scrum Master Foundations course is the perfect introduction, reboot or refresher to Scrum. This course is for teams or anyone wanting to experience the Scrum way of working. The case for Agility Learn about Agile Manifesto, values and principles and how can agile bring more value and manage risks compared with traditional delivery approaches. Scrum Framework Understand Scrum Framework and the life cycle of Scrum including the events, artifacts and roles and responsibilities. Running a Sprint Deep dive into each of the events and discuss user stories, estimations, groomings, Definition of Done and Definition of Ready and how can we deliver value incrementaly. The role of the Scrum Master How can you be a servant leader of your team and support different stakeholders engagement? ÿFacilitation, coaching and ensuring transparency. Backlog and estimations Learn the importance of Product backlog in Scrum, prioritization and estimations at different levels (ex: release; sprint) Working with people and teams We will discuss motivation, communication and clarity, giving feedback, team development and effective conflict resolution. Continuous Improvement Assist your team to improve both the means and ends of their work by supporting them in problem detection and resolution as well as foster the culture of continuous improvement.

Sports Psychology: Sports Psychology For Coaches Would you like to learn more about sports psychology? Utilising our expertise in psychology, we have designed a Sports Psychology for Coaches course that addresses problems pertaining to athletes' improvement and peak performance. This Sports Psychology for Coaches course will explain all about basics coaching philosophy to understanding mental plans. You will also learn the importance of communication and skills of coaching from this Sports Psychology for Coaches course. Moreover, this Sports Psychology for Coaches course teaches to set a goal, imaginary objectives and enhancing skills. This Sports Psychology for Coaches course is also beneficial to describe relaxation and energization. Enrol in our Sports Psychology for Coaches course to find out more about mental agility, visualise your goal, and develop your imagination. Learning Outcomes Of Sports Psychology For Coaches After completing the Sports Psychology for Coaches course, the learner will be able to – Understand the importance of communication skills from the Sports Psychology for Coaches course. From this Sports Psychology for Coaches course you can understand mental health. This Sports Psychology for Coaches course's main aim is to set a goal for sport and try to achieve it. Sports Psychology for Coaches course teaches you how to balance relaxation and training Understanding the strategies of sports from our Sports Psychology for Coaches course. Main Course: Sports Psychology For Coaches Free Courses are including with this Sports Psychology For Coaches Course Along with The Sports Psychology for Coaches Course, We Offer a free Sports Massage Course Along with The Sports Psychology for Coaches Course, We Offer a free Sports First Aid Course Along with The Sports Psychology for Coaches Course, We Offer a free Sports Coaching Course Along with The Sports Psychology for Coaches Course, We Offer a free Sports Nutrition Course Special Offers of this Sports Psychology for Coaches Course This Sports Psychology for Coaches Course includes a FREE PDF Certificate. Lifetime access to this Sports Psychology for Coaches Course Instant access to this Sports Psychology for Coaches Course Get FREE Tutor Support to this Sports Psychology for Coaches Course Sports Psychology: Sports Psychology For Coaches This course on Sports Psychology for Coaches will cover everything from the fundamentals of coaching philosophy to comprehending mental strategies. This Sports Psychology for Coaches course will teach you coaching techniques and the value of communication. This Sports Psychology for Coaches course also covers goal-setting, making up objectives, and developing abilities. This course on Sports Psychology for Coaches is useful in explaining energization and relaxation as well. Who is this course for? Sports Psychology: Sports Psychology For Coaches For those who are interested in sports and specifically wish to begin a career in sports, the Sports Psychology for Coaches course is a great fit. Requirements Sports Psychology: Sports Psychology For Coaches To enrol in this Sports Psychology: Sports Psychology Course, students must fulfil the following requirements. To join in our Sports Psychology: Sports Psychology Course, you must have a strong command of the English language. To successfully complete our Sports Psychology: Sports Psychology Course, you must be vivacious and self driven. To complete our Sports Psychology: Sports Psychology Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Sports Psychology: Sports Psychology Course. Career path Sports Psychology: Sports Psychology For Coaches You might be able to pursue a number of exciting career options after finishing this Sports Psychology for Coaches course, including psychological mentor, local and international trainer, and many more.

Office admin, the heart of an organization, plays a vital role in office administration. A good administrative skill enhances individual as well as organizational growth. Learn every single important aspect to kick-start your career in this field through our Office Admin and Customer Service Diploma course. The precise contents of the course teach you how to deal with administrative functions, different letter writing, documentation, reporting, recordkeeping, documentation. The course also teaches you how to manage customer, speak with them in a sound bite, and serve them with their demand. At the end of the course, you will become an efficient admin knowing all the lurid aspects of administrative procedures. Who is the course for? Professionals, employees or businessmen who want to improve the administration and customer service department of their company. People who want to know how administrative management and customer service work. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. CPD Certificate from Course Gate  At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Admin Support Module One - Getting Started 00:30:00 Module Two - Getting Organized (I) 00:05:00 Module Three - Getting Organized (II) 00:05:00 Module Four - Managing Time 00:05:00 Module Five - Getting It All Done On Time 00:05:00 Module Six - Special Tasks 00:05:00 Module Seven - Verbal Communication Skills 00:05:00 Module Eight - Non-Verbal Communication Skills 00:05:00 Module Nine - Empowering Yourself 00:05:00 Module Ten - The Team of Two 00:05:00 Module Eleven - Taking Care of Yourself 00:05:00 Module Twelve - Wrapping Up 00:05:00 Administrative Management Module One - Getting Started 00:05:00 Module Two - Why Your Office Needs Administrative Procedures 00:05:00 Module Three - Gathering the Right Tools 00:05:00 Module Four - Identifying Procedures to Include 00:05:00 Module Five - Top Five Procedures to Record 00:05:00 Module Six - What to Include in Your Binder (I) 00:05:00 Module Seven - What to Include in Your Binder (II) 00:05:00 Module Eight - Organizing Your Binder 00:05:00 Module Nine - What Not to Include in the Procedure Guide 00:05:00 Module Ten - Share Office Procedure Guide 00:05:00 Module Eleven - Successfully Executing the Guide 00:05:00 Module Twelve - Wrapping Up 00:05:00 Organisational Skills Module One - Getting Started 00:05:00 Module Two - Remove the Clutter 00:05:00 Module Three - Prioritize 00:05:00 Module Four - Scheduling Your Time 00:05:00 Module Five - To Do Lists 00:05:00 Module Six - Paper and Paperless Storage 00:05:00 Module Seven - Organization in Your Work Area 00:05:00 Module Eight - Tools to Fight Procrastination 00:05:00 Module Nine - Organizing Your Inbox 00:05:00 Module Ten - Avoid the Causes of Disorganization 00:05:00 Module Eleven - Discipline is the Key to Stay Organized 00:05:00 Module Twelve - Wrapping Up 00:05:00 Organisational Skills Course for Administrator- Activities 00:00:00 Customer Relations and Dealings Module One - Getting Started 00:05:00 Module Two - The Right Attitude Starts with You 00:05:00 Module Three - Stress Management (Internal Stressors) 00:05:00 Module Four - Stress Management (External Stressors) 00:05:00 Module Five - Transactional Analysis 00:05:00 Module Six - Why are Some Customers Difficult 00:05:00 Module Seven - Dealing with the Customer Over the Phone 00:05:00 Module Eight - Dealing with the Customer In Person 00:05:00 Module Nine - Sensitivity in Dealing with Customers 00:05:00 Module Ten - Scenarios of Dealing with a Difficult Customer 00:05:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 00:05:00 Module Twelve - Wrapping Up 00:05:00 Customer Service: Telephone Etiquette Module One - Getting Started 00:30:00 Module Two - Aspects of Phone Etiquette 01:00:00 Module Three - Using Proper Phone Language 01:00:00 Module Four - Eliminate Phone Distractions 01:00:00 Module Five - Inbound Calls 01:00:00 Module Six - Outbound Calls 01:00:00 Module Seven - Handling Rude or Angry Callers 01:00:00 Module Eight - Handling Interoffice Calls 01:00:00 Module Nine - Handling Voicemail Messages 01:00:00 Module Ten - Methods of Training Employees 01:00:00 Module Eleven - Correcting Poor Telephone Etiquette 01:00:00 Module Twelve - Wrapping Up 00:30:00 Customer Relationship Management Customer Relationship Management 00:10:00 What CRM Is and Who It Serves 00:15:00 Checklist for Success 00:15:00 Requirement Driven Product Selection 00:15:00 Considerations in Tool Selection 00:15:00 Strategies for Customer Retention 00:15:00 Building the Future 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Evaluating and Reviewing Your Program 00:15:00 The Development Team 00:15:00 Microsoft Office Word Module One - Getting Started 00:30:00 Module Two - Opening 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Sharing Your Document 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Office Powerpoint Module One - Getting Started 00:30:00 Module Two - Opening PowerPoint 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Presentation 01:00:00 Module Five - Working with Text 01:00:00 Module Six - Formatting Text and Paragraphs 01:00:00 Module Seven - Adding Pictures 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Transitions and Animations 01:00:00 Module Ten - Setting Up Your Slide Show 01:00:00 Module Eleven - Showtime! 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Office Excel Module One - Getting Started 00:30:00 Module Two - Opening Excel 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Worksheet 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Building Formulas 01:00:00 Module Seven - Using Excel Functions 01:00:00 Module Eight - Using Quick Analysis 01:00:00 Module Nine - Formatting Your Data 01:00:00 Module Ten - Using Styles, Themes, and Effects 01:00:00 Module Eleven - Printing and Sharing Your Workbook 01:00:00 Module Twelve - Wrapping Up 01:00:00 Mock Exam Mock Exam- Office Admin and Customer Service Diploma 00:30:00 Final Exam Final Exam- Office Admin and Customer Service Diploma 00:30:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00