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In this course, you will learn about the fundamentals of six Sigma methodology, a globally recognised standard for enhancing operational excellence. You will learn how to identify and eliminate process defects, reduce waste and optimise efficiency. This Course At A Glance Accredited by CPD UK Endorsed by Quality Licence Scheme Understand the fundamentals of six sigma and lean six sigma Gain knowledge about the history and methodology of lean six sigma and six sigma Know why focusing on quality is important Understand the DMAIC (define, measure, analyze, improve, and control) process Understand the fundamentals of the project charter Recognise the purpose and importance of the project charter Know how to write problem statements and goal statements Gain knowledge about the process of VOC capture Know how to design and monitor a data collection plan Identify the key YS, process stability and capability Know how to perform gap analysis and root cause analysis Learn how to develop and implement potential solutions Know how to create a SIPOC map, fishbone diagram and control charts Understand the application of the lean six sigma yellow belt through a case study Six Sigma - Yellow Belt Certification Course Overview This Six Sigma Yellow Belt Course is ideal for project managers or process improvement specialists who want to learn more about the Six Sigma Yellow Belt program in order to incorporate it within their organization or enhance their problem-solving skills. You will learn about the fundamentals of six sigma and lean six sigma, as well as their history and methodology. This course will help you comprehend the DMAIC (define, measure, analyze, improve, and control) process and construct a SIPOC (suppliers, inputs, process, outputs, customers) map that will enhance the quality of the outcomes that business procedures generate. Additionally, you will acquire the project charter designing knowledge and skills necessary to launch a successful project. Finally, you will engage in a case study that will educate you about the application of the lean six sigma yellow belt and help you become competent in process management. Upon successful completion of this course, you will acquire the knowledge and skills necessary to comprehend the quality standards for Six Sigma and Lean Six Sigma processes. Upon successful completion of this Six Sigma Yellow Belt Course, you will be equipped with various skills and knowledge regarding six sigma and lean management processes that will enable you to build a productive career in this field. Who should take this course? This Six Sigma Yellow Belt Course is primarily aimed at: Project managers Team leaders Quality managers Process improvement professionals Anyone working in the management sector Anyone interested to learn about Six Sigma and Lean However, this course is not restricted to any single profession or field of work. This course can also benefit anyone who wants to implement Six Sigma and Lean management within their organisation. Entry Requirements There are no academic entry requirements for this Six Sigma Yellow Belt Course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This Six Sigma Yellow Belt Course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Course Curriculum Introduction Introduction What is The Purpose of This Course Fundamentals Of Lean Six Sigma Quality What is Quality Why a Focus on Quality is Important The 7 Tools of Quality Lean What is Lean History of Lean VA vs. NVA Creating Value Process Six Sigma What is Six Sigma History of Six Sigma Good Quality vs. Six Sigma Quality Six Sigma in Action Belts & Roles DMAIC Overview Y = f(x) Pre-Project Activities Tollgate Scenario Define Purpose of Define Project Charter Project Charter: Project Name Project Charter: Problem Statement Project Charter: Business Case Project Charter: Goals Statement Project Charter: Scope Project Charter: Roles Project Charter: Timeline Project Plan Stakeholder Analysis Communication Plan SIPOC Mapping VOC Capture VOC Capture: Who is Our Customer VOC Capture: Interviews VOC Capture: Point of Use Observation VOC Capture: Focus Groups VOC Capture: Surveys VOC Capture: Kano Analysis VOC Capture: CTQ Tree Define Tollgate Measure Purpose of Measure Map Out The Process Data Collection Plan Data Collection Identify The Key Ys MSA Check Process Stability & Capability Measure Tollgate Analyse Purpose of Analyse Root Cause Analysis: An Introduction RCA: Fishbone Diagram RCA: 5 Whys Identify The Key Xs Control Impact Matrix Analyse The Process Gap Analysis Analyse Tollgate Improve Purpose of Improve Develop Potential Solutions Solution Selection: An Introduction SS: Solution Selection Matrix SS: Multivoting Pilot Test Implementation Plan Implement Solution Map New Process Improve Tollgate Control Purpose of Control Control Plan Control Measures Control Charts Documentation Update Benefits Realisation Close Project Case Study Case Study Example of LSS YB Being Deployed Close Out Review of Key Learnings Hints and Tips Exam Thank You Supplementary Resources Supplementary Resources - Six Sigma - Yellow Belt Certification Assessment Assessment - Six Sigma - Yellow Belt Certification Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Quality Licence Scheme Endorsed The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees.     Certificate of Achievement Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35.   FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

If you enjoy working in an office environment and would like to get to work quickly, the Admin Support Diploma is for you. This course will prepare you for entry-level office occupations and is ideal for students who are looking for a program that provides the skills needed for many office positions. In this course, you will learn the core skills that will help you use your resources efficiently, manage your time wisely, communicate effectively, and collaborate with others skillfully. You will learn the capacity of the different managers in an organization and how they work together to be able to achieve the goals of the business. Who is this course for? Admin Support Diploma is suitable for anyone who want to gain extensive knowledge, potential experience, and professional skills in the related field. This course is CPD accredited so you don't have to worry about the quality. Requirements Our Admin Support Diploma is open to all from all academic backgrounds and there is no specific requirements to attend this course. It is compatible and accessible from any device including Windows, Mac, Android, iOS, Tablets etc. CPD Certificate from Course Gate  At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Admin Support Module One - Getting Started 00:30:00 Module Two - Getting Organized (I) 00:05:00 Module Three - Getting Organized (II) 00:05:00 Module Four - Managing Time 00:05:00 Module Five - Getting It All Done On Time 00:05:00 Module Six - Special Tasks 00:05:00 Module Seven - Verbal Communication Skills 00:05:00 Module Eight - Non-Verbal Communication Skills 00:05:00 Module Nine - Empowering Yourself 00:05:00 Module Ten - The Team of Two 00:05:00 Module Eleven - Taking Care of Yourself 00:05:00 Module Twelve - Wrapping Up 00:05:00 Administrative Management Module One - Getting Started 00:05:00 Module Two - Why Your Office Needs Administrative Procedures 00:05:00 Module Three - Gathering the Right Tools 00:05:00 Module Four - Identifying Procedures to Include 00:05:00 Module Five - Top Five Procedures to Record 00:05:00 Module Six - What to Include in Your Binder (I) 00:05:00 Module Seven - What to Include in Your Binder (II) 00:05:00 Module Eight - Organizing Your Binder 00:05:00 Module Nine - What Not to Include in the Procedure Guide 00:05:00 Module Ten - Share Office Procedure Guide 00:05:00 Module Eleven - Successfully Executing the Guide 00:05:00 Module Twelve - Wrapping Up 00:05:00 Microsoft Word Module One - Getting Started 00:30:00 Module Two - Opening 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Sharing Your Document 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft PowerPoint Module One - Getting Started 00:30:00 Module Two - Opening PowerPoint 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Presentation 01:00:00 Module Five - Working with Text 01:00:00 Module Six - Formatting Text and Paragraphs 01:00:00 Module Seven - Adding Pictures 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Transitions and Animations 01:00:00 Module Ten - Setting Up Your Slide Show 01:00:00 Module Eleven - Showtime! 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Excel Module One - Getting Started 00:30:00 Module Two - Opening Excel 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Worksheet 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Building Formulas 01:00:00 Module Seven - Using Excel Functions 01:00:00 Module Eight - Using Quick Analysis 01:00:00 Module Nine - Formatting Your Data 01:00:00 Module Ten - Using Styles, Themes, and Effects 01:00:00 Module Eleven - Printing and Sharing Your Workbook 01:00:00 Module Twelve - Wrapping Up 01:00:00 Microsoft Access Module One - Getting Started 00:30:00 Module Two - Opening and Closing Access 01:00:00 Module Three - An Introduction to Databases 01:00:00 Module Four - Sharing Data Using Apps 01:00:00 Module Five - Working in Your App 01:00:00 Module Six - An Introduction to Desktop Databases 01:00:00 Module Seven - Performing Basic Table Tasks 01:00:00 Module Eight - Working with Fields 01:00:00 Module Nine - Working with Table Relationships 01:00:00 Module Ten - An Introduction to Queries, Forms, and Reports 01:00:00 Module Eleven - Protecting Your Data 01:00:00 Module Twelve - Wrapping Up 00:30:00 Mock Exam Mock Exam- Admin Support Diploma 00:20:00 Final Exam Final Exam- Admin Support Diploma 00:20:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Learn to build an amazing REST API with Spring Boot and understand what all this hype about microservices is about.

Medication Awareness training is mandatory for all staff who are prompting or assisting clients to take their medications. About this event Medication Awareness training is for staff who have had never taken part in Medication training before or staff returning to the profession. By the end of the course, you will be able to: Understand medication types and uses Learn legal and ethical responsibilities Master medication administration procedures Know proper storage and disposal methods Recognize and respond to adverse effects Develop communication and record-keeping skills Apply person-centred approaches Conduct risk assessments. Location for delegates attending in person Online via Teams 0798 999 5180. sales@chcaretraining.co.uk Before you book: Please do not send along staff who have just worked a nightshift or who will be visiting clients immediately before or immediately after a training session. People arriving tired, stressed or late cannot gain the most benefit from a training course. We reserve the right to turn away individuals too exhausted to focus on the training or staff who turn up late for a course and disturb the flow of the proceedings. All CH Care Training courses are fully inclusive, but if you have any concerns about a member of staff's ability to participate because of physical, sensory or learning differences then please let us know in confidence in advance, so that we may make the appropriate adjustments. Cancellations CH Care Training operates a sliding scale of cancellation; If you cancel more than two weeks before the start date of a course, you can ask for a full refund, to change the names of the delegates being sent along, or to transfer a delegate to another training date. If you give less than two weeks but more than one week's notice of cancellation, 50 percent of the booking can be refunded. If you cancel less than a week from the training delivery date we wont be able to refund. There are no refunds for staff who do not turn up on the day of the training course. If CH Care Training needs to change the date or cancel a course for any reason we will give you the maximum notice we can. In exceptional circumstances we may cancel a course due to extreme weather or circumstances at the training venue. You will be offered a full refund or the opportunity to transfer your booking to an alternative date. Please ask your staff to read the following guidance before they attend the course: Arriving at the Venue The course will start promptly so please arrive at least 15 minutes before the start time of the training to allow plenty of time to use the toilet, and be seated ready for the start of the course. You can call Training direct on 0798 999 5180 if you are struggling to arrive on time. Please note that the meeting will be locked to late arrivals 10 minutes after the actual course starts. When you arrive please come into Reception and a member of staff will come to book you in prior to directing you to the training room. This room is located on the ground floor and is wheelchair accessible. Covid-Secure Premises Please do not attend the course if you have symptoms of Covid or are feeling unwell. During the course As this is a working environment please ensure you allow the necessary time and focus to get the best from the material being presented. Please bring pen and paper to make notes during the course. Our training sessions are fun and very interactive. We will encourage plenty of comments, points of view and the sharing of lived experiences. Delegates should not share any sensitive information about a client or organisation. Our session agreement asks delegates to maintain confidentiality about individuals and organisations and to respect the views of others on the course. All CH Care Training courses are inclusive, but if you have any concerns about your ability to participate, such as sensory or learning differences then please let the Trainer know in confidence before the start of a course, so that they may make the appropriate adjustments. If the course contains practical elements such as Moving & Handling or First Aid, then please wear appropriate clothing to take part in these activities. You will be asked confidentially if you have any health concerns that could prevent you from taking part in the practical activities. Please let a Trainer know if you have any concerns about taking part in the practical courses. Refreshments are provided for free. Please bring a packed lunch for any full-day courses. After the course We will email you a pdf of the course once the training has finished and we have checked that everyone was able to join. If your Manager booked you onto the course using your work or personal email, or if you book yourself onto a course, you will receive the pdf directly. If your Manager booked you onto the course using your organisation’s email address a copy of the course will be available on request from your Manager. We will also email a link to an online evaluation and we ask that you please fill this in and return it to us so that we can continue to improve our services. All of our evaluations are gathered anonymously. If you have any questions, please contact Training on 0798 999 5180 or email sales@chcaretraining.co.uk.

Medication Awareness training is mandatory for all staff who are prompting or assisting clients to take their medications. About this event Medication Awareness training is for staff who have had never taken part in Medication training before or staff returning to the profession. By the end of the course, you will be able to: Understand medication types and uses Learn legal and ethical responsibilities Master medication administration procedures Know proper storage and disposal methods Recognize and respond to adverse effects Develop communication and record-keeping skills Apply person-centred approaches Conduct risk assessments. Location for delegates attending in person Online via Teams link Before you book: Please do not send along staff who have just worked a nightshift or who will be visiting clients immediately before or immediately after a training session. People arriving tired, stressed or late cannot gain the most benefit from a training course. We reserve the right to turn away individuals too exhausted to focus on the training or staff who turn up late for a course and disturb the flow of the proceedings. All CH Care Training courses are fully inclusive, but if you have any concerns about a member of staff's ability to participate because of physical, sensory or learning differences then please let us know in confidence in advance, so that we may make the appropriate adjustments. Cancellations CH Care Training operates a sliding scale of cancellation; If you cancel more than two weeks before the start date of a course, you can ask for a full refund, to change the names of the delegates being sent along, or to transfer a delegate to another training date. If you give less than two weeks but more than one week's notice of cancellation, 50 percent of the booking can be refunded. If you cancel less than a week from the training delivery date we wont be able to refund. There are no refunds for staff who do not turn up on the day of the training course. If CH Care Training needs to change the date or cancel a course for any reason we will give you the maximum notice we can. In exceptional circumstances we may cancel a course due to extreme weather or circumstances at the training venue. You will be offered a full refund or the opportunity to transfer your booking to an alternative date. Please ask your staff to read the following guidance before they attend the course: Arriving at the Venue The course will start promptly so please arrive at least 15 minutes before the start time of the training to allow plenty of time to use the toilet, and be seated ready for the start of the course. You can call Training direct on 0798 999 5180 if you are struggling to arrive on time. Please note that the meeting will be locked to late arrivals 10 minutes after the actual course starts. When you arrive please come into Reception and a member of staff will come to book you in prior to directing you to the training room. This room is located on the ground floor and is wheelchair accessible. Covid-Secure Premises Please do not attend the course if you have symptoms of Covid or are feeling unwell. During the course As this is a working environment please ensure you allow the necessary time and focus to get the best from the material being presented. Please bring pen and paper to make notes during the course. Our training sessions are fun and very interactive. We will encourage plenty of comments, points of view and the sharing of lived experiences. Delegates should not share any sensitive information about a client or organisation. Our session agreement asks delegates to maintain confidentiality about individuals and organisations and to respect the views of others on the course. All CH Care Training courses are inclusive, but if you have any concerns about your ability to participate, such as sensory or learning differences then please let the Trainer know in confidence before the start of a course, so that they may make the appropriate adjustments. If the course contains practical elements such as Moving & Handling or First Aid, then please wear appropriate clothing to take part in these activities. You will be asked confidentially if you have any health concerns that could prevent you from taking part in the practical activities. Please let a Trainer know if you have any concerns about taking part in the practical courses. Refreshments are provided for free. Please bring a packed lunch for any full-day courses. After the course We will email you a pdf of the course once the training has finished and we have checked that everyone was able to join. If your Manager booked you onto the course using your work or personal email, or if you book yourself onto a course, you will receive the pdf directly. If your Manager booked you onto the course using your organisation’s email address a copy of the course will be available on request from your Manager. We will also email a link to an online evaluation and we ask that you please fill this in and return it to us so that we can continue to improve our services. All of our evaluations are gathered anonymously. If you have any questions, please contact Training on 0798 999 5180 or email sales@chcaretraining.co.uk.

Diploma in Graphic Design Course Overview The Diploma in Graphic Design provides comprehensive training in visual communication, combining essential design principles with modern digital techniques. This course equips learners with the skills to create compelling visual content across various media, including branding, advertising, and digital platforms. Learners will develop proficiency in industry-standard software, enhancing their ability to produce creative and professional designs. Emphasis is placed on creativity, conceptual thinking, and effective use of typography, colour theory, and layout design. By the end of the course, students will be confident in delivering high-quality graphic design projects that meet industry expectations, making them well-prepared to pursue roles in marketing, media, or freelance design. Course Description This course covers a broad spectrum of graphic design topics, including design theory, digital illustration, image editing, and layout composition. Learners will explore branding strategies, visual identity creation, and the fundamentals of user experience design. The structured learning experience encourages the development of critical thinking and problem-solving abilities, enabling students to communicate messages visually with impact. Students will gain familiarity with key design software and techniques to produce professional-quality work suitable for print and digital media. This diploma prepares learners for the creative demands of the design industry, fostering the technical skills and conceptual understanding necessary for career advancement or further specialised study in graphic design. Diploma in Graphic Design Curriculum Module 01: Introduction to Graphic Design Principles Module 02: Colour Theory and Typography Module 03: Digital Illustration and Vector Graphics Module 04: Image Editing and Photo Manipulation Module 05: Branding and Visual Identity Design Module 06: Layout and Composition for Print and Digital Media Module 07: User Experience and Interface Basics Module 08: Portfolio Development and Presentation Skills (See full curriculum) Who is this course for? Individuals seeking to build a career in graphic design. Professionals aiming to enhance their creative and digital design skills. Beginners with an interest in visual communication and design. Marketing and media personnel wanting to improve design knowledge. Career Path Graphic Designer Brand Identity Designer Digital Media Specialist Visual Communication Officer Marketing and Advertising Coordinator Freelance Designer

Change Management Course Overview This Change Management course provides a comprehensive understanding of the principles and practices essential for effectively managing organisational change. Learners will explore how change impacts individuals and organisations, and discover strategies to lead transitions smoothly. The course covers critical areas including communication, stakeholder engagement, and conflict resolution, equipping learners with skills to address resistance and foster a positive environment. By completing this course, participants will gain valuable insights into managing crises, performance, and stress during change initiatives, ensuring they are well-prepared to support sustainable organisational development. Ideal for professionals at all levels, this course enhances leadership capabilities and prepares learners to navigate the complexities of change with confidence and competence. Course Description This course delves into the multifaceted nature of change within organisations, examining its effects on individuals and wider business structures. Learners will study key theories and frameworks underpinning change management, alongside techniques for effective communication and stakeholder engagement. The curriculum emphasises human resource considerations, crisis and conflict management, and attention and performance optimisation during periods of transition. Additionally, the course addresses project management fundamentals, risk assessment, and strategies for managing stress associated with change. Through a structured and informative learning experience, participants will develop the analytical and interpersonal skills needed to lead change initiatives successfully and contribute to organisational resilience. The content is designed to support professional growth and adaptability in evolving work environments, adhering to UK English standards. Change Management Curriculum Module 01: Change Management Module 02: Change and the Individual Module 03: Change and the Organisation Module 04: Communication and Stakeholder Engagement Module 05: Human Resource Management Module 06: Crisis Management Module 07: Conflict Management Module 08: Attention Management Module 09: Performance Management Module 10: Project Management Module 11: Risk Assessment and Management Module 12: Stress Management (See full curriculum) Who is this course for? Individuals seeking to develop skills in managing organisational change. Professionals aiming to enhance leadership and team management capabilities. Beginners with an interest in organisational development and business management. HR practitioners, project managers, and team leaders involved in change initiatives. Career Path Change Management Consultant Human Resources Manager Project Manager Organisational Development Specialist Business Analyst Crisis and Risk Manager Performance and Productivity Coordinator

Sales Skills Course Overview This Sales Skills course provides a comprehensive foundation in essential sales techniques and strategies designed to boost performance and confidence in any sales environment. Learners will explore a wide range of topics from understanding customer behaviour to mastering effective communication and negotiation skills. The course is structured to help individuals develop the ability to present products persuasively, overcome objections, and close deals successfully. With a focus on both traditional and modern sales approaches, participants will gain the knowledge required to drive sales growth and build lasting customer relationships. By completing this course, learners will be equipped with valuable skills that enhance their professional effectiveness and open up new opportunities within sales and marketing roles. Course Description This course covers core areas essential to becoming a successful sales professional. Starting with the fundamentals of sales, it advances into specialised techniques such as sales hypnosis and persuasive presentations. Learners will study how to integrate sales with marketing efforts effectively and understand the dynamics of leverage and limitations in sales contexts. Emphasis is placed on developing strong communication skills, managing negotiations confidently, and handling customer interactions with professionalism. The course also addresses common challenges such as dealing with objections and provides tips and strategies to refine sales tactics. Delivered in a clear, professional format, the curriculum ensures that learners gain both theoretical knowledge and applied understanding suitable for a variety of sales roles across multiple industries. Sales Skills Curriculum Module 01: Introduction to Sales Module 02: Sales Growth Module 03: Sales Hypnosis Module 04: Sales Presentation Module 05: Sales and Marketing Module 06: Leverage and Limitations Module 07: Communication Skills Module 08: Sales Negotiations Module 09: Dealing with Customers Module 10: Handling Objections Module 11: Tips and Tricks for Sale (See full curriculum) Who is this course for? Individuals seeking to improve their sales performance and confidence. Professionals aiming to enhance their career in sales and marketing. Beginners with an interest in developing effective sales techniques. Customer service staff wanting to build better client relationships. Career Path Sales Executive Business Development Officer Account Manager Retail Sales Consultant Marketing Assistant Customer Relationship Manager

Counselling Skills Training Course Overview This Counselling Skills Training course provides a comprehensive foundation in the key concepts, theories, and practices that are vital to effective counselling. Learners will explore various counselling techniques, including communication skills, empathy, and crisis intervention. The course covers the essential theoretical frameworks behind counselling practices, legal and ethical considerations, and the role of therapists in different therapeutic environments. By the end of the course, learners will have gained a thorough understanding of how to engage with clients, assess their needs, and support them through crises, making this course an essential resource for anyone interested in pursuing a career in the counselling and mental health fields. Course Description The Counselling Skills Training course delves into the core aspects of professional counselling, focusing on communication, empathy, and the different therapeutic models. It covers essential theories and models, such as CBT and psychotherapy techniques, and their application in real-world settings. Learners will study how to manage legal, ethical, and cultural issues, and how to assess and engage clients effectively. Topics also include crisis management, low-intensity treatments, and the integration of medication in therapeutic settings. This course equips learners with valuable skills and a strong understanding of the professional expectations and practices of counsellors, preparing them for a range of roles in the mental health and therapy industries. Counselling Skills Training Curriculum Module 01: Counselling and Counsellors Module 02: Theories and Models of Counselling (Part 1) Module 03: Theories and Models of Counselling (Part 2) Module 04: Legal, Cultural and Ethical Issues in Professional Counselling Module 05: Forms of Psychotherapy Module 06: Engaging and Assessing the Patients Module 07: Helping the Client in Crisis Module 08: Crisis Intervention Module 09: Low Intensity CBT Treatment Module 10: Medication and Therapy in the Treatment of Mental Illness Module 11: Communication Skills and Empathy in Counselling (See full curriculum) Who is this course for? Individuals seeking to become professional counsellors. Professionals aiming to enhance their therapeutic skills. Beginners with an interest in mental health and counselling. Anyone seeking to understand counselling theories and practices for career development. Career Path Counsellor Psychotherapist Mental Health Support Worker CBT Practitioner Crisis Intervention Specialist Clinical Psychologist

Advanced Parenting Skills Course Overview The "Advanced Parenting Skills" course provides learners with a deep understanding of effective parenting techniques, focusing on the development of advanced strategies and skills to manage complex parenting situations. It explores key elements such as communication, relationships, and leadership, helping parents and professionals enhance their approach to nurturing children's growth and well-being. Learners will gain valuable insights into building strong family dynamics, addressing behavioural challenges, and fostering positive parent-child relationships. The course is designed to equip learners with the expertise needed to face parenting challenges confidently, improve family interactions, and support children's emotional and social development. Course Description This course delves into essential aspects of advanced parenting, offering a comprehensive exploration of the skills required for effective parenting. Topics include the tools and strategies for managing various parenting challenges, as well as understanding and improving relationships between parents and children. It also covers leadership development in children, the communication dynamics that influence family relationships, and ways to establish mutual understanding. By the end of this course, learners will be well-prepared to apply these skills in real-world parenting contexts, creating a harmonious and supportive family environment. The learning experience is structured to offer both theoretical insights and actionable strategies, empowering individuals to make informed decisions and nurture their children's growth more effectively. Advanced Parenting Skills Curriculum Module 01: Introduction to Advanced Parenting Skills Module 02: Skills Required for Parenting Module 03: The Tools for Parenting Module 04: Strategies for Parenting Module 05: Relationships Between Children and Parents Module 06: Understanding Between Children and Parents Module 07: Developing Effective Relationships Module 08: Behaviour Is The Heart Of Communication Module 09: The Challenge of Parenting Module 10: Asserting Leadership Abilities in Children (See full curriculum) Who is this course for? Individuals seeking to improve their parenting skills. Professionals aiming to enhance their knowledge of family dynamics. Beginners with an interest in child development and parenting strategies. Caregivers and family support workers looking to deepen their understanding of parenting. Career Path Parenting Coach Family Support Worker Childcare Specialist Behavioural Therapist Family Counsellor