1135 Courses in Cardiff delivered Online

This Course at a Glance Define communication and explain the essential elements of the communication cycle Understand the importance of communication in the social care sector Examine the key qualities needed for effective two-way communication Understand the importance of identifying each service user as a unique person Identify the most common ways you can communicate at work Know how to communicate with service users, families and colleagues Learn how to form both verbal and non-verbal communication Analyse different types of language such as braille, body language, sign language etc Understand the use of telephones, technological aids, text messaging and communication software Identify the main barriers to communication and know how to prepare yourself for communication to overcome specific barriers Learn how to check the understanding capacity of messages Know how to drive successful outcomes from any interaction with the service user Learn how to deal with open and closed questioning Know where to get help to enhance your communication skills Learn how to maintain the art of confidentiality in communications Understand the importance of service user's consent in confidentiality Principles of Communication Course Overview Effective communication in health and social care settings is critical because it can have a direct or indirect impact on the quality of care delivered, the patient's overall wellness, and relationships with patients, family members, and coworkers. Good communication is indeed the key to determining the service users' needs and wishes, providing high-quality care, and cultivating positive connections with service users, visitors, and coworkers. This Principles of Communication Online Course will enable care workers to have a better knowledge of a service user's requirements and offer them the assistance they require. This course covers a variety of communication methods, as well as how to detect and eliminate communication barriers and how to ensure that the person you're interacting with understands what you're saying. This course will also help you understand how to maintain confidentiality in communications including how to receive help with communication problems. Effective communication with patients is not the essential requirement for good communication. If you work in the healthcare field, you'll need to be able to communicate successfully with your coworkers and peers as well. According to several studies, poor communication skills can lead to healthcare providers ordering the wrong tests, providing the wrong medications, or discharging patients who should have been held overnight. Therefore, understanding how to communicate effectively with both patients and colleagues should be a top concern for everyone working in the healthcare business. Upon successful completion of this Principles of Communication Online Course, you will be able to develop your awareness of a service user's requirements and communicate more effectively with patients and coworkers. Who should take this course? This Principles of Communication Online Course is primarily aimed at Care and Support Workers working in a social care setting, such as: Nurse Healthcare professionals Social care worker Support staff Counsellor This training is not, however, confined to a single profession or industry. It may also be valuable to a broader audience of people who want to learn more about building effective communication with vulnerable people residing in their families or the society. Entry Requirements There are no academic entry requirements for this Principles of Communication Online Course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This Principles of Communication Online Course assesses learners through multiple-choice questions (MCQs). Upon successful completion of each module, learners must answer MCQs to step into the next module. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 75%. Course Curriculum Module 1: Reasons People Communicate Module 2: Ways of Communicating Module 3: Identifying Communication Barriers Module 4: Reducing Communication Barriers Module 5: Checking Understanding Module 6: Getting Help With Communication Issues Module 7: Confidentiality Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Quality Licence Scheme Endorsed The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees.     Certificate of Achievement Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35.   FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

Equip yourself and your organization with the essential tools to tackle and prevent sexual harassment in the workplace. This comprehensive course covers the legal aspects, identification, response, and prevention strategies, providing a rounded understanding that is crucial in today’s work environment.

The SEND Code of Practice Course will enlighten you with the basic regulations for people with special education needs and disabilities.

Unlock the secrets of hormone health with this comprehensive diploma course. Understand the types, functions, and imbalances of hormones and learn actionable strategies to optimize your hormonal health through diet and lifestyle. Master the knowledge needed to cultivate a hormone-healthy life.

This course aims to teach you how to use NLP to influence yourself and others.

Enhance your British Sign Language skills with our interactive BSL Level 2 course. Perfect for advancing from basic BSL, this course covers advanced grammar, vocabulary, and effective signing techniques. Led by a 20-year experienced instructor, you'll gain confidence in everyday conversations and emotional signs, preparing you for fluent communication with the deaf community. Enrol now and elevate your BSL proficiency!

Launch your journey in stock trading with this comprehensive course, designed to demystify market mechanics, financial analysis, and advanced trading strategies. Tailored for both beginners and seasoned traders, it offers insights into stock and bond valuation, emerging market trends, and essential risk management techniques.

Special Needs: Level 1 Award for SEN Coordinators in Early Years Settings Embark on a rewarding journey in Special Needs education with our Level 1 Award for SEN Coordinators in Early Years Settings. Gain essential knowledge to support and enhance the learning journey for children with Special Needs. Learning Outcomes: Understand the principles of Special Needs Education (SEND). Develop strategies for safeguarding children with special needs. Assess and support students with special needs effectively. Adapt teaching methods to accommodate diverse special needs. Implement personalized learning plans for special needs students. Promote inclusion and diversity in educational settings. Analyse legislative frameworks related to special needs education. Evaluate the impact of inclusive practices on students with special needs. More Benefits: LIFETIME access Device Compatibility Free Workplace Management Toolkit Key Modules from Special Needs: Level 1 Award for SEN Coordinators in Early Years Settings: Understanding SEND: Gain a foundational understanding of Special Needs and the diverse educational requirements in early years settings. The SEND Code of Practice - 0 to 25 Years: Master the principles and applications of the SEND Code of Practice to support Special Needs from early childhood to young adulthood. Inclusive Practice in Early Years: Implement inclusive strategies in early years education to create an engaging learning environment for children with Special Needs. Safeguarding Children with SEND: Learn critical safeguarding policies and practices to protect and promote the welfare of children with Special Needs.

Child Care & Parenting with Shark Music Embark on a transformative journey in Child Care with our unique course that includes understanding the concept of "Shark Music" in parenting. Enhance your Child Care skills with emotional intelligence and conflict resolution strategies tailored for children and parents alike. Learning Outcomes: Recognise "Shark Music" cues in parenting for proactive Child Care. Decode the language of behavior in children within Child Care practices. Cultivate emotional intelligence during childhood for better Child Care outcomes. Implement conflict resolution techniques in Child Care settings. Strengthen the parent-child relationship through informed Child Care strategies. Navigate parenting challenges with effective Child Care solutions. More Benefits: LIFETIME access Device Compatibility Free Workplace Management Toolkit Key Modules from Child Care & Parenting with Shark Music: Understanding "Shark Music" in Parenting: Comprehend the underlying anxieties in parenting that affect Child Care decisions. Language of Behaviour in Children: Decode behavioral cues in children to improve communication and Child Care practices. Emotional Intelligence in Childhood: Foster emotional intelligence in children as a fundamental aspect of their Child Care development. Conflict Resolution with Children: Utilise conflict resolution tactics to handle disputes effectively in Child Care scenarios. Nurturing Relationship: Enhance the bond between parent and child with strategies grounded in expert Child Care insights. Parenting Challenges: Identify common parenting challenges and address them with practical Child Care techniques.

Elevate your sales skills with our Sales Assistant Training course. Master customer understanding, negotiation, and advanced sales strategies to excel in the dynamic world of sales. Ideal for those aiming to thrive in the UK sales sector.