ð¥ Unlock Your Future in Healthcare with Medical Transcription Training! Are you ready to embark on a rewarding journey into the world of healthcare documentation? Look no further than our comprehensive Medical Transcription Training course! ð What is Medical Transcription? Medical transcription is a vital component of the healthcare industry, involving the conversion of voice-recorded medical reports dictated by healthcare professionals into written text. These documents serve as crucial records for patient histories, diagnoses, treatments, and more. Why Choose Medical Transcription Training? By enrolling in our course, you'll gain the essential skills and knowledge needed to excel in this specialized field. ð From mastering medical terminology to honing your typing speed and accuracy, we cover it all! Our expert instructors provide hands-on training, equipping you with the tools to transcribe accurately and efficiently. Benefits of Our Course: Flexible Learning: Access our course materials online, allowing you to study at your own pace and convenience. Industry-Relevant Curriculum: Learn from real-world examples and scenarios, preparing you for the demands of the job. Career Advancement Opportunities: With a shortage of skilled medical transcriptionists, there's a high demand for qualified professionals in hospitals, clinics, and transcription companies. Work-Life Balance: Enjoy the flexibility of remote work, allowing you to achieve a better work-life balance. Competitive Earning Potential: Medical transcriptionists often enjoy competitive salaries and benefits, making it a financially rewarding career choice. Who is this for? Our Medical Transcription Training course is perfect for anyone interested in a career in healthcare administration or those seeking a flexible work-from-home opportunity. Whether you're a recent graduate, a stay-at-home parent looking to re-enter the workforce, or someone looking for a career change, this course is tailored to meet your needs. Career Path: Upon completion of our training program, you'll be well-equipped to pursue various career paths in medical transcription. Some potential roles include: Medical Transcriptionist: Work directly for healthcare facilities or transcription companies, transcribing medical reports accurately and efficiently. Editor/Proofreader: Ensure the accuracy and quality of transcribed documents by reviewing and editing them for errors. Medical Language Specialist: Specialize in specific medical fields such as radiology, pathology, or cardiology, becoming an expert in specialized terminology. Freelancer: Enjoy the flexibility of working as an independent contractor, providing transcription services to multiple clients. Conclusion: Don't miss out on the opportunity to kickstart your career in healthcare with our Medical Transcription Training course! Whether you're passionate about healthcare or seeking a flexible and rewarding career, this course is your gateway to success. Enroll today and take the first step towards a brighter future! ð¼ð©âï¸ð¨âï¸ FAQs 1. What is Medical Transcription? Medical transcription is the process of converting voice-recorded medical reports dictated by healthcare professionals into written text. These transcribed documents serve as important records for patient care, including diagnoses, treatments, and other pertinent medical information. 2. What skills are required for Medical Transcription? To excel in medical transcription, individuals should possess strong typing skills, excellent grammar and punctuation proficiency, and a solid understanding of medical terminology. Attention to detail, time management, and the ability to work independently are also essential attributes for success in this field. 3. Is Medical Transcription a viable career option? Yes, medical transcription offers a range of career opportunities with the potential for growth and advancement. As the healthcare industry continues to expand, there is a consistent demand for skilled medical transcriptionists in hospitals, clinics, transcription companies, and as freelancers. 4. Can I work remotely as a Medical Transcriptionist? Absolutely! Many medical transcriptionists enjoy the flexibility of remote work, allowing them to transcribe medical documents from the comfort of their own homes. This remote work option provides greater flexibility and work-life balance for individuals seeking more control over their schedules. 5. How long does it take to complete Medical Transcription Training? The duration of Medical Transcription Training can vary depending on the program and individual learning pace. Generally, courses can range from several weeks to a few months. However, our flexible online training allows you to study at your own pace, ensuring that you grasp the material thoroughly before advancing. 6. What are the career advancement opportunities in Medical Transcription? Upon completing Medical Transcription Training, individuals can pursue various career paths within the field. These include roles such as medical transcriptionists, editors/proofreaders, medical language specialists, and freelancers. Additionally, continued education and specialization in specific medical fields can lead to further career advancement opportunities. 7. Is certification necessary for a career in Medical Transcription? While certification is not always mandatory, obtaining certification from recognized organizations can enhance your credibility and job prospects in the field of medical transcription. Certification programs typically require passing an examination and meeting specific educational and experience requirements. 8. How can I enroll in the Medical Transcription Training course? Enrolling in our Medical Transcription Training course is easy! Simply visit our website and follow the enrollment instructions. Once enrolled, you'll gain access to our comprehensive course materials and expert instruction, setting you on the path to a successful career in medical transcription. Course Curriculum Module 1_ Introduction to Medical Transcription. Introduction to Medical Transcription. 00:00 Module 2_ Medical Transcription Techniques and Methods. Medical Transcription Techniques and Methods. 00:00 Module 3_ Medical Transcription Troubleshooting and Problem-Solving. Medical Transcription Troubleshooting and Problem-Solving. 00:00 Module 4_ Medical Transcription Time and Task Management. Medical Transcription Time and Task Management. 00:00 Module 5_ Medical Transcription Review and Editing. Medical Transcription Review and Editing. 00:00
ð Unlock the Power of Understanding with Our Dementia Awareness Course! ð Are you ready to embark on a journey of empathy and knowledge? Dive into the fascinating world of dementia awareness with our comprehensive course designed to enlighten and empower you. ð§ Why Dementia Awareness Matters: Dementia is a complex condition that affects millions of lives worldwide. Understanding its intricacies is not only crucial for caregivers but also for communities, healthcare professionals, and anyone who seeks to make a positive impact in the lives of those living with dementia. Our course offers invaluable insights into the different types of dementia, its symptoms, and effective communication strategies. Benefits of Taking Our Course: ð Increased Understanding: Gain a deep understanding of dementia, including its causes, symptoms, and progression. ð¤ Improved Communication: Learn how to communicate effectively with individuals living with dementia, fostering meaningful connections. ð§ Enhanced Empathy: Develop empathy and compassion towards individuals and families affected by dementia, enriching your personal and professional life. ð¡ Practical Strategies: Acquire practical strategies and techniques for providing support and assistance to individuals living with dementia. ð Continued Learning: Stay updated with the latest research and best practices in dementia care, ensuring you provide the highest quality of support. Who is this for? Our Dementia Awareness course is perfect for: ð¨âï¸ Healthcare professionals seeking to enhance their knowledge and skills in dementia care. ð©âð« Caregivers looking to provide better support to their loved ones living with dementia. ð¥ Community members who wish to create dementia-friendly environments and support networks. ð©âð Students interested in pursuing careers in healthcare, social work, or gerontology. Career Path: Completing our Dementia Awareness course opens doors to a variety of fulfilling career paths, including: ð©âï¸ Caregiver: Provide hands-on assistance and support to individuals living with dementia in residential care facilities or home settings. ð¨âð¬ Healthcare Professional: Pursue roles in hospitals, clinics, or specialized dementia care units, delivering specialized care and support. ð©âð¼ Community Outreach Coordinator: Work with local organizations and communities to raise awareness about dementia and provide support services. ð¨âð« Educator: Share your knowledge and expertise by teaching courses on dementia awareness or working in educational institutions. ð©âð» Researcher: Contribute to advancing our understanding of dementia through research and academic pursuits. Don't miss out on this opportunity to make a difference in the lives of those affected by dementia. Enroll in our Dementia Awareness course today and embark on a journey of learning, compassion, and empowerment. Together, we can create a world that is more understanding and supportive of individuals living with dementia. ð Frequently Asked Questions (FAQs) Q: Is this course suitable for beginners? A: Absolutely! Our Dementia Awareness course is designed to cater to learners of all levels, including beginners. Whether you're new to the topic or have some prior knowledge, you'll find the course content accessible and engaging. Q: How long does it take to complete the course? A: The duration of the course can vary depending on your individual pace and schedule. On average, most learners complete the course within [insert general time frame, e.g., '4-6 weeks']. However, you'll have the flexibility to study at your own pace and access the course materials at any time. Q: Will I receive a certificate upon completion of the course? A: Yes, upon successfully completing the Dementia Awareness course, you will receive a certificate of completion. This certificate acknowledges your dedication to expanding your knowledge and understanding of dementia, which can be a valuable asset for your professional development or personal growth. Q: Can I access the course materials on mobile devices? A: Absolutely! Our course platform is optimized for mobile devices, allowing you to access the materials anytime, anywhere, and from any device with an internet connection. Whether you prefer to study on your computer, tablet, or smartphone, you'll have the flexibility to learn on the go. Q: Will I have access to instructor support during the course? A: Yes, our dedicated team of instructors and support staff is here to assist you throughout your learning journey. If you have any questions, concerns, or need clarification on course materials, you can reach out to our support team via email, discussion forums, or live chat for prompt assistance. Q: Can I preview the course content before enrolling? A: Unfortunately, we do not offer previews of the course content. However, we provide a detailed course description outlining the topics covered, learning objectives, and benefits of enrolling in the course. If you have specific questions about the course content or structure, feel free to reach out to our support team for more information. Q: Is there a refund policy if I'm not satisfied with the course? A: We strive to ensure that all our learners have a positive and rewarding experience with our courses. If you are not satisfied with the course for any reason, please contact our support team within [insert refund period, e.g., '30 days'] of enrollment, and we will be happy to assist you with a refund or provide further assistance to address your concerns. Your satisfaction is our top priority. Course Curriculum Module 1_ Introduction to Dementia. Introduction to Dementia. 00:00 Module 2_ Person-Centered Care. Person-Centered Care. 00:00 Module 3_ Understanding Behaviors in Dementia. Understanding Behaviors in Dementia. 00:00 Module 4_ Activities for Individuals with Dementia. Activities for Individuals with Dementia. 00:00 Module 5_ Nutrition and Hydration. Nutrition and Hydration. 00:00
The Cleaning Supervisor Mini Bundle is built for professionals who want to step into leadership roles in cleaning, hygiene, and facilities management. This bundle combines five industry-critical skills—Cleaning, Plumbing, COSHH, Site Management, and HACCP—to make you a highly hireable candidate in hospitality, healthcare, food service, and property maintenance. If you want your next application to stand out in the crowd, these five words—Cleaning, Plumbing, COSHH, Site Management, and HACCP—need to appear on your CV. This bundle makes that happen. Description Supervisory roles in hygiene, custodial, and property operations don’t just demand hard work—they demand proof of leadership-level knowledge in Cleaning, Plumbing, COSHH, Site Management, and HACCP. That’s exactly what this bundle gives you. Whether you're managing a cleaning crew, overseeing health & safety in food prep environments, or coordinating a facilities team, having strong foundations in Cleaning, Plumbing, COSHH, Site Management, and HACCP sets you apart. Employers in care homes, schools, restaurants, and hospitals rely on team leads who understand Cleaning protocols, can troubleshoot Plumbing issues, maintain COSHH safety standards, run Site Management procedures, and comply with HACCP systems. With more organizations tightening their hiring criteria, applicants trained in Cleaning, Plumbing, COSHH, Site Management, and HACCP jump the queue—because they meet regulatory, operational, and supervisory expectations all in one. FAQ Q: What roles does this bundle prepare me for? A: Ideal for cleaning team leads, facilities supervisors, hygiene officers, and anyone working in regulated environments. Cleaning, Plumbing, COSHH, Site Management, and HACCP are universally required across sectors. Q: Is this a management-level bundle? A: Yes. It prepares you to lead teams, enforce standards, and report to upper management using skills in Cleaning, Plumbing, COSHH, Site Management, and HACCP. Q: Can I apply this in hospitality or food industries? A: Absolutely. HACCP, COSHH, Cleaning, Plumbing, and Site Management are must-haves in restaurants, hotels, commercial kitchens, and catering businesses. Q: Will this help me move up from a junior cleaning position? A: Without a doubt. Most promotions go to candidates trained in Cleaning, Plumbing, COSHH, Site Management, and HACCP. Show you’re ready to supervise—not just clean.
This Leisure management course will teach you how to manage and maintain a leisure facility, including a six-stage facility life cycle, benchmarking, quality management, asset management, operations, and activities. Furthermore, with modules packed with in-depth knowledge, this leisure management course lets you become acquainted with travel and tourism features. This Level 4 Leisure Management course is endorsed by The Quality Licence Scheme and accredited by CPD,(with 120 CPD points) to make your skill development and career progression related to Leisure Management substantial and easier than ever! After finishing this leisure management course, you will learn about managing hotels and accommodations as well as making choices to ensure the efficient running of the firm. In addition, after completing this leisure management course, you will have a better grasp of how to use human resources in the leisure business and how to apply leisure management or tourism marketing tactics. This leisure management course provides the learners with the knowledge of: Leisure industry and its management Discussion of the hotel and lodging sector and how to manage it Leadership skills in the leisure business to their full potential leisure industry's health and safety aspects The methods for managing and maintaining a recreational facility The essential characteristics of high-quality travel, tourist, and leisure facilities How to run a hotel or lodging business The fundamentals of leisure service planning Human Resource Management in the leisure industry leisure and recreation marketing Procedures for health and safety in recreational activities Why Prefer This Leisure Management Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme & another certificate accredited by CPDQS after completing this course Get a free student ID card! (£10 postal charges will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. ****Course Curriculum**** Here is the curriculum breakdown of this course: Module 01: Introduction In this module, we will cover the following topics: Origin of Leisure in History Leisure in the 21st Century Understanding the Leisure Sector Tourism, Heritage and LeisureThe Environment, Countryside and Open SpaceThe Arts, Museums and LibrariesSport, Physical Recreation and Physical Activity Management Functions in Leisure Sector Career Opportunities in Leisure Sector Module 02: Managing and Maintaining a Leisure Facility In this module, we will cover the following topics: Six-Stage Facility Life-Cycle Benchmarking Steps of Benchmarking Customer Service: Expectations and Perceptions Customer Evaluation Criteria Quality Management Facility Asset Management Goals of Facility Asset Management Operations and Maintenance Sustainable Design Module 03: Travel, Tourism and Leisure In this module, we will cover the following topics: Characteristics of the Tourism Industry Core Industry SectorsTourism Business Factors Affecting Travel and Tourism EconomyPolitics and Government PoliciesSocio-Cultural ConflictsEnvironmentTechnology Tourism Destinations Elements of Influence in Destination Selection The Economic Significance of Tourism Module 04: Managing Hotel and Lodging In this module, we will cover the following topics: Classifications of Hotel Properties Hotels Classified by PriceHotels Classified by FunctionHotels Classified by LocationHotels Classified by Market Segment Major Functional Departments The Front OfficeHousekeepingSecuritySales and MarketingAccountingHuman ResourcesEngineering The Economics of the Hotel Business Dimensions of the Hotel Investment DecisionHotel Cycles and Financial Performance Module 05: Planning for Leisure Services In this module, we will cover the following topics: Planning In Organisations Some Planning Concepts Goal Setting Characteristics of Well-Thought-Out GoalsGoal CongruenceGoals and Policies Planning in Operations Strategic IssuesFrom Strategy to Tactics Individual Worker as Planner Planning as a Personal Process Long-Range Planning Tools Return on InvestmentCost-Benefit Analysis Module 06: Leadership in Leisure Industry In this module, we will cover the following topics: Characteristics of an Ideal Leader Deciding How to Lead Team Leading Goals and Skills Decision Making The Decision-Making Process Coaching, Mentoring and Motivational Leadership Motivational Leadership Module 07: Human Resource Management in Leisure Industry In this module, we will cover the following topics: Importance of HRM Tourism and HRM Human Resource Development Strategy Training Types and Levels of TrainingFuture Training Needs Rewards, Bonus, and Compensation Human Resource Information System Module 08: Marketing of Leisure and Recreation In this module, we will cover the following topics: Understanding the Marketing Process Understanding the Marketplace and Customer NeedsDesigning Customer Value-Driven Marketing StrategyPreparing an Integrated Marketing PlanBuilding Customer RelationshipsCapturing Value from Customers Developing Marketing Opportunities and Strategies Gaining Knowledge about the Marketing EnvironmentManaging Customer Information to Gain Customer InsightsConsumer Markets and Consumer Buying BehaviourOrganisational Buyer Behaviour Developing the Marketing Value-Driven Strategy and Mix Designing and Managing Products and BrandsInternal MarketingPricingDistribution Channels Delivering Customer ValueEngaging Customers and Communicating Customer Value and AdvertisingPromoting Products Managing Leisure and Tourism Marketing Marketing Tourism DestinationsCommunicating with the Tourist MarketOrganising and Managing Tourism Marketing Module 09: Health, Safety and Welfare In this module, we will cover the following topics: Health and Safety for Leisure Activities The Purpose of the Health and Safety Regulations The Basics of Health and Safety in an Organisation Health and Safety Law for Leisure Activities Health and Safety Law for Swimming Pools Health and Safety Law for Sports Club Organisers Assessment Process We offer an integrated assessment framework to make the process of evaluation and accreditation for learners easier. You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the exams. CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Travel Agency Owner Airline customer service agent Tourist information centre assistant Care escort Requirements The Leisure Management software does not require any prior knowledge; everyone may participate! This course is open to anyone who is interested in learning from anywhere in the world. Every student must be over the age of 16 and have a passion for learning and literacy. This 100% online course can be accessed from any internet-connected device, such as a computer, tablet, or smartphone. This course allows you to study at your own speed and grow a quality skillset. Career path Travel agent (£18,000 to £27,000) Travel agency manager (£20,000 to £40,000) Tourist guide (£18,000 to £30,000) Tour manager (£16,000 to £30,000) Certificates CPD Accredited Certificate Digital certificate - £10 Diploma in Leisure Management at QLS Level 4 Hard copy certificate - £99 After successfully completing the Diploma in Leisure Management at QLS Level 4 course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 99 GBP inside the UK 109 GBP (including postal fees) for international delivery CPD Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)
ð Unlock Your Potential with the Care Certificate Standards (1 to 15) Course! ð Are you passionate about making a difference in people's lives? Do you aspire to a career where empathy, compassion, and skillful care are at the forefront? Look no further! Our comprehensive Care Certificate Standards (1 to 15) course is designed to equip you with the essential knowledge and skills needed to excel in the care sector. ð What You'll Learn: In this dynamic course, you'll delve into the fundamental principles and practices of care provision, covering a wide range of topics encapsulated within the Care Certificate Standards (1 to 15). From effective communication and safeguarding techniques to infection control and health and safety protocols, each module is meticulously crafted to empower you with the expertise required to deliver high-quality care with confidence and professionalism. ⨠Benefits of the Course: Professional Growth: Gain a comprehensive understanding of the core principles of care, setting a solid foundation for your career advancement. Enhanced Employability: Stand out in the competitive job market with a recognized certification demonstrating your commitment to excellence in care provision. Increased Confidence: Develop the confidence and competence to tackle diverse challenges within the care environment, ensuring the well-being and safety of those in your care. Personal Fulfillment: Experience the profound satisfaction of making a positive impact on individuals' lives, fostering meaningful connections and nurturing holistic well-being. ð©âï¸ Who is this for? Whether you're a seasoned care professional looking to refresh your skills or an aspiring caregiver eager to embark on a fulfilling career path, this course is tailored to meet your needs. It's perfect for: Healthcare assistants Support workers Caregivers Nurses Social care workers Home care providers And anyone passionate about making a difference in the lives of others! ð Career Path: The Care Certificate Standards (1 to 15) course opens doors to a multitude of exciting career opportunities within the care sector. Upon completion, you'll be equipped to pursue roles in various settings, including: Hospitals and clinics Residential care homes Community care services Mental health facilities Rehabilitation centers Hospices And more! Additionally, this course serves as a stepping stone for further professional development, paving the way for specialized training and advanced certifications in specialized areas of care. Ready to embark on a rewarding journey of personal and professional growth? Enroll in our Care Certificate Standards (1 to 15) course today and take the first step towards a fulfilling career in the dynamic and rewarding field of care provision! Unlock your potential. Transform lives. Start your journey with us today! ð FAQ (Frequently Asked Questions) for Care Certificate Standards (1 to 15) Q1. What is the Care Certificate? The Care Certificate is a set of standards designed to ensure that health and social care workers have the knowledge, skills, and behaviors needed to provide safe, compassionate, and high-quality care. It covers a range of topics essential for those working in the care sector, from communication and safeguarding to infection control and personal development. Q2. Who needs to complete the Care Certificate? The Care Certificate is typically aimed at new care workers, including healthcare assistants, support workers, and social care workers, who are beginning their career in the care sector. It is also relevant for individuals transitioning into new care roles or settings where these standards are applicable. Q3. How many standards are included in the Care Certificate? There are a total of 15 standards included in the Care Certificate, each covering a different aspect of care provision. These standards are carefully designed to ensure that care workers have a comprehensive understanding of the key principles and practices necessary for their roles. Q4. How long does it take to complete the Care Certificate? The time taken to complete the Care Certificate can vary depending on individual circumstances, including prior experience and learning pace. However, it is typically expected to be completed within 12 weeks of starting a new care role. Some learners may complete it more quickly, while others may require additional time for consolidation and practice. Q5. Is the Care Certificate mandatory? While the Care Certificate is not a legal requirement, it is strongly recommended by health and social care regulatory bodies such as the Care Quality Commission (CQC) in the UK. Many employers also require new care workers to complete the Care Certificate as part of their induction process. It serves as evidence that individuals have met the fundamental standards necessary for providing safe and effective care. Course Curriculum Standard 1 - Your role and responsibilities Your role and responsibilities 00:00 Standard 2 - Your personal development Your personal development 00:00 Standard 3 - Safeguarding children Safeguarding children 00:00 Standard 4 - Safeguarding adults Safeguarding adults 00:00 Standard 5 - Person-centered care Person-centered care 00:00 Standard 6 - Infection prevention and control Infection prevention and control 00:00 Standard 7 - Health and safety Health and safety 00:00 Standard 8 - Fluids and nutrition Fluids and nutrition 00:00 Standard 9 - Equality and diversity Equality and diversity 00:00 Standard 10 - Duty of care Duty of care 00:00 Standard 11 - Data protection and confidentiality Data protection and confidentiality 00:00 Standard 12 - Communication Communication 00:00 Standard 13 - Basic life support Basic life support 00:00 Standard 14 - Caring for Mental Health Caring for Mental Health 00:00 Standard 15 - Privacy and Dignity Privacy and Dignity 00:00
A medical secretary is responsible for ensuring that a doctor's office runs smoothly so that patients receive the best possible care. A medical secretary must understand office organisation and standard procedures to provide this secretarial support. They should also be able to use medical terminologies fluently. This Medical Secretary Diploma will teach you about the medical secretarial profession and the skills needed to do the job successfully. This coursewill teach you about the roles and responsibilities of a medical secretary. You will also learn various medical secretary skills, including an effective filing system, medical transcription, medical writing, maintaining medical records, an appointment system, and more. Furthermore, this comprehensive Medical Secretary Diploma will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry. Learning Outcomes After completing this course, learner will be able to: Understand the fundamentals of the National Health Service. Understand the roles and responsibilities of a medical secretary. Know how to organise schedules and manage appointment systems. Gain a clear understanding of the Law, Ethics and Medicine. Gain a thorough understanding of the effective filing system in medical offices. Familiarise yourself with the concept of patient confidentiality and its dos and don'ts. Become skilled at controlling and ordering stocks and supplies. Gain in-depth knowledge of Medical Terminology and Clinical Aspects. Know the importance of health and safety in the healthcare sector. Have a solid understanding of Complementary Medicine Why Choose Diploma in Medical Receptionist and Secretary from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. This Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing this Course. **Courses are included in this Medical Secretary Diploma Bundle Course Course 01: Medical Secretary Diploma Course 02: Dealing With Difficult People Course 03: Communication Skills Course Course 04: Level 4 Time Management Course Course 05: Level 5 Negotiation Skills Course Course 06: Level 5 Report Writing Course Course 07: Level 5 Proofreading & Copy Editing Course 08: Level 2 Customer Service Course 09: Mental Health Support Worker Course 10: Workplace Stress Management Course 11: Anger Management ***Others Included of Medical Secretary Diploma Bundle Course Free 11 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of the Medical Secretary Diploma: Module 1: The National Health Service History Structure of the NHS The NHS Plan Resource Allocation Delivering Care Mental Health Services Public Health The NHS, the Regions and Devolution Module 2: Patient (Customer) Care The Medical Receptionist Putting Patient First Complaints Within the Health Service The Complaints Procedure Patient and Public Involvement Patient's Rights Access to Health Care Total Quality in Medical Practice Customer Care: Involving Patients and the Public Module 3: Communication Report Writing Electronic Mail & Mobile Phones: Text Messages Telephone Skills People Skills - Face to Face Meeting Performance Review & Counselling The Practice Leaflet & Hospital Information Leaflets Networking Module 4: Law, Ethics and Medicine Medical Ethics and Etiquette Doctor's Duties Patient's Right The Regulatory Bodies and Their Role Legal Aspects Certification Health and Safety at Work Module 5: Health & Safety in a Clinical Environment First Aid at Work Hazardous Substances The NHS National Patient Safety Agency (NPSA) Hepatitis & AIDS Fire Precautions Clinical Risk Management Coping With Aggression & Violence Module 6: Practical Reception Skills in General Practice Record Keeping and General Administration Information Technology Module 7: The Hospital Service The Patient's Route Through the Hospital Outpatient Appointments Admissions from the Waiting List Accident and Emergency Admissions Home From Hospital Support Day Cases and Ward Attendees Hospital Team Clinical Audit Star Ratings What is a Medical Record? Cases Notes Master Index Filing Room or Records Library Medical Records Procedure for Departments Retention of Records Destruction of Medical Records The Role of the Secretary in the Hospital Module 8: Private Medicine Private Clinic or Hospital The Secretary In Private Practice Module 9: Forms, Fees and Finances in General Practises Contracting Finance Practice Income Scotland Wales Northern Ireland Module 10: Using Information Technology Computers in General Practice Electronic Medicine Computers in Hospitals Maintaining Security Module 11: Medical Terminology and Clinical Aspects Pathology and X-ray Examinations Prescribing and Drugs Nurse Prescribing New Developments in Pharmacy Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary Audit Health Economics and Cost-effective Medicine Private Finance Initiative Clinical Governance National Institute for Clinical Excellence (NICE) National Clinical Assessment Service (NCAS) National Service Framework (NSF) Patient Surveys Module 13: Complementary Medicine Acupuncture Alexander Technique Aromatherapy Chiropractic Homoeopathy Hydrotherapy Hypnotherapy Osteopathy Reflexology ------------------- ***Communication Skills Course*** Module 01: Introduction to Communication Module 02: The Communication Skills Module 03: Different Types of Communication Module 04: Different Methods of Communication Module 05: Styles of Communication Module 06: Barriers to Communication Module 07: Assessing Communication Competence: Relevant Criteria Module 08: Seven Actions for Effective Communication Module 09: Do's and Don'ts of Effective Communication ------------------- ***Level 4 Time Management Course*** Module 1: Basics of Time Management Module 2: Prioritise Your Time Module 3: Organise Your Time Module 4: Using Your Time Efficiently Module 5: Time Management in the Workplace Module 6: Time Management For Students Module 7: Time Management Software Module 8: Create a Value-Based Time Management Plan ------------------- ***Level 5 Proofreading & Copy Editing*** Module 01: An Overview of Proofreading Module 02: Use of the Style Guide Module 03: Spelling and Grammar Module 04: Paper-based Proofreading Module 05: On the Screen Proofreading Module 06: Basics of Copy Editing Module 07: Copy Editing - the Use of Language Module 08: Copy Editing - Checking Accuracy and Facts Module 09: Copy Editing - Legal Checks Module 10: Career Development ------------------- ***Dealing With Difficult People*** Module 01: Difficult People and Their Difficult Behaviour Module 02: Communicating With Difficult People Module 03: Standing Up to Difficult People Module 04: A Quick Guide to the Seven Classically Difficult Types Module 05: Dealing with Bosses Who Drive You Barmy Module 06: Colleagues to Throttle Module 07: Dealing With Impossible People Module 08: The Temper Tantrum Type ------------------- ***Level 5 Negotiation Skills Course*** Module 01: An Overview of Negotiation Module 02: How to Prepare For Negotiations Module 03: The Process of Negotiation Module 04: Ways of Developing Persuasion & Influencing Skills Module 05: Ways of Developing Communication Skills Module 06: How to Develop Active Listening Skills Module 07: Comprehending Body Language Module 08: Assertiveness and Self Confidence Module 09: Managing Anger Module 10: Managing Stress Module 11: Negotiation Tactics to Closing a Better Deal Module 12: Ways of Overcoming Sales Objections ------------------- ***Level 5 Report Writing Course*** Module 01: Introduction to Report Writing Module 02: The Basics of Business Report Writing Module 03: The Practical Side of Report Writing (Part-1): Preparation & Planning Module 04: The Practical Side of Report Writing (Part-2): Collecting and Handling Information Module 05: The Practical Side of Report Writing (Part-3): Writing and Revising Report Module 06: The Creative Side of Report Writing (Part -1): A Style Guide to Good Report Writing Module 07: The Creative Side of Report Writing (Part -2): Improving the Presentation of Your Report Module 08: Developing Research Skills Module 09: Developing Creativity & Innovation Module 10: Develop Critical Thinking Skills Module 11: Interpersonal Skill Development ------------------- ***Level 2 Customer Service*** Module 1: Introduction to Customer Service Module 2: Understanding the Organisation Module 3: Prepare to Deliver Excellent Customer Service Module 4: Communication in the Customer Service Role Module 5: Understand Customers ------------------- ***Mental Health Support Worker*** ------------------- ***Workplace Stress Management*** ------------------- ***Anger Management*** ------------------- Assessment Method After completing each module of the Medical Secretary Diploma, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Medical Secretary Diploma, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Medical Secretary Diploma is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities. Requirements Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path After completing this Medical Secretary Diploma, you will have developed a set of skills necessary for career advancement and will be able to pursue a variety of job opportunities, including - Medical Receptionist Medical Secretary Healthcare Administrator GP Receptionist Patient Coordinator Certificates Certificate of completion Digital certificate - Included
This advanced course is designed for those who want to enhance their expertise in using zero software and want to excel in this field. With a focus on advanced concepts, intricate problem solving and practical application, you will go beyond the basics and solve complex calculations. This Course At A Glance Accredited by CPD UK Endorsed by Quality Licence Scheme Learn how to use Xero confidently Recognise the advanced features of Xero Learn Xero basic and advanced aspects of accounting and bookkeeping Learn about the chart of accounts Know how to import data using Xero Understand what are the tracking categories and how to track inventory Learn how to deal with multi-currency bills Know how to handle expense claims, multi-currency sales, billable expenses and much more. Get a comprehensive understanding of fixed assets and depreciation Advanced Xero Training Course Overview This online Advanced Xero Training course will provide you with a comprehensive understanding of Xero and its fundamental aspects. You will also learn Xero's advanced strategies and concepts you should implement to become a successful bookkeeper or accountant. This career advancement online Xero Training course UK will help you understand what are the tracking categories and how to track inventory. You will also learn Xero's basic and advanced aspects of accounting and bookkeeping by taking this popular online course. By the end of the course, you will obtain the knowledge required to boost your accounting and bookkeeping skills and master Xero. You will also understand the process of handling expense claims, multi-currency sales, billable expenses and much more. This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example, progression routes into further and/or higher education. For further information, please visit the Learner FAQs on the Quality Licence Scheme website. Who should take this course? This comprehensive Advanced Xero training course UK is suitable for anyone looking to improve their job prospects or aspiring to accelerate their career in this sector and want to gain in-depth knowledge of Xero accounting and bookkeeping. Entry Requirement There are no academic entry requirements for this Xero advanced course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This advanced Xero certification course UK assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Check out our Accounting, Finance and Payroll Management Online Training Bundle and gain the skills and knowledge you need to succeed in today's competitive job market. Our comprehensive courses are designed to provide practical, real-world training that will help you advance your career. Course Curriculum Introduction Introduction Importing Data Part 1 Importing Data Part 1 Importing Data Part 2 Importing Data Part 2 Tracked Inventory Part 1 Tracked Inventory Part 1 Tracked Inventory Part 2 Tracked Inventory Part 2 Tracked Inventory Part 3 Tracked Inventory Part 3 Tracking Categories Part 1 Tracking Categories Part 1 Tracking Categories Part 2 Tracking Categories Part 2 Projects Part 1 Projects Part 1 Projects Part 2 Projects Part 2 Projects Part 3 Projects Part 3 Expenses Claims Part 1 Expenses Claims Part 1 Expenses Claims Part 2 Expenses Claims Part 2 Multi Currency Intro Multi Currency Intro Multi Currency Bills Multi Currency Bills Multi Currency Bank Rec Multi Currency Bank Rec Multi Currency Sales Invs Multi Currency Sales Invs Billable Expenses Billable Expenses Fixed Assets and Dreciation Fixed Assets and Dreciation Depreciation Part 2 Depreciation Part 2 Find and Recode Find and Recode Conclusions Conclusions Assessment Assessment - Xero Advanced Course Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Quality Licence Scheme Endorsed The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. Certificate of Achievement Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs How is the advanced Xero training course different from the introductory Xero course? The introductory Xero course will introduce you to the concept of Xero, including how it works, what it is and more, but the advanced Xero course will make you an expert on using it to solve accounting issues. It will uncover all the features related to the Xero software. How will I get access to the course Materials? You will get access to the course materials once you purchase the course. After gaining access permission via an email account, you can access the course and materials simultaneously. What is the lifetime access facility about? Lead Academy provides lifetime access facilities to its learners. It means that once learners purchase any course, they can access the course material for a lifetime, even after completing it. Is Xero popular in the UK and the world? Xero is known as the most used software for business organisations in the UK and the world. Over 180 countries depend on and use this application. What does Xero use for? Companies use Xero accounting software to manage their entire accounting process and record accounting transactions. What Is Xero? It is a cloud-based accounting software platform for small and medium-sized enterprises which includes capabilities for invoicing, bank reconciliation, inventory management, payroll, financial reporting etc. It allows users to access their financial data from any location and collaborate with their accountant or bookkeeper in real time. What are the benefits of using Xero? There are several benefits, including faster payment processing, time savings, accessibility from anywhere at any time, data security, automatic updates and backups, improved business efficiency etc. What is the benefit of doing an accredited course? You will only realize the benefit of having a CPD-accredited certificate once you face the corporate world. As employees, job places, and more value the CPD-accredited certificate, you must own this certificate by doing the course with us. What do you mean by a CPD course? CPD refers to Continuing Professional Development, and the CPD-accredited course is developed for individuals who want to improve and update their skills within their professional field continuously. This certificate claims that the certificate holder's knowledge is up-to-date in their work area.
48-Hour Knowledge Knockdown! Prices Reduced Like Never Before! Embrace your love for animals and look to turning it into a real career by taking our Wildlife Rescue and Rehabilitation Course. All across the UK, wild animals are in potential danger from humans and the world around them, especially as habitats creep further into rural areas. This is something that is echoed all-round the globe, with Wildlife rescuers and rehabilitators in greater demand than ever before. If this profession is something you want to get involved in, these expertly written online modules will guide you towards the steps you need to take. Compiled with the help of industry professionals, you can learn how to help native animals like foxes, badgers, seals, and hedgehogs. This might even lead to important work abroad with more exotic species. This Diploma in Wildlife Rescue and Rehabilitation at QLS Level 4 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 150 CPD points) to make your skill development & career progression more accessible than ever! Why Prefer This Wildlife Rescue and Rehabilitation Course? Opportunity to earn certificate a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS after completing the Wildlife Rescue and Rehabilitation course Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. Learning Outcomes of the Course: Understand the basic principles of wildlife rehabilitation Learn exactly how to get started as a professional animal rehabilitator Realise the importance of personal safety protocols during wildlife encounters Know the basic checks needed to diagnose the health of an animal Recognise the symptoms and signs of serious injuries in an animal Know how to identify animal diseases and prevent their transmission Discover how to treat minor injuries in an animal Acquire the ability to approach and soothe a frightened animal This Wildlife Rescue and Rehabilitation Course deliver full and useful information about animal rehabilitation principles and opportunities. You will learn the responsibilities of a rehabilitator and the safety protocols that they must follow. Among many other skills, you will be shown how to check animals for major injuries or distress, as well as symptoms of a disease or harmful conditions, including exposure to pollutants. You will also be taught how best to interact with different species and examine them in a way that will not create further harm or panic. This complete learning package can be taken from any online-enabled device and at the pace you prefer. Upon successful completion of the course, you will receive an instant e-certificate as proof of comprehensive skill development and competency. Add these amazing new skills to your resume and boost your employability by simply enrolling on this Course. You'll get a Free Student ID card by enrolling in this course. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. Enrol this course now and become an SOS service for the UK's wildlife. The Wildlife Rescue and Rehabilitation Course have been designed by experts to create a rich and in-depth training experience for all students who enrol. Enrol on the course now and get instant access to all course materials. Enjoy the Wildlife Rescue and Rehabilitation Course materials online from any internet-enabled device and learn when it suits you. Start your learning journey with this course straight away and take a step forward in securing a better future! **** Course Curriculum of Wildlife Rescue and Rehabilitation **** Module 01: Overview of Wildlife Rehabilitation What Is Wildlife Rehabilitation? Why Is Wildlife Rehabilitation Needed? Descriptions of Wildlife Rehabilitation Facilities Common Wildlife Rehabilitation Activities Chronological Outline of the Rehabilitation Process Relevant Legislation Module 02: Becoming a Wildlife Rehabilitator What Does a Wildlife Rehabilitator Do? Benefits of Being a Wildlife Rehabilitator Wildlife Rehabilitator Skills Basic Requirements of Wildlife Rehabilitators Ways to Become a Wildlife Rehabilitator Getting Started as a Wildlife Rehabilitator Module 03: Human Safety Importance of Human Safety Environmental Hazards Human Factor Hazards Equipment Hazards Health Risks Personal Protective Equipment Protection from Hazardous Materials Basic Safety and Preparedness Guidelines Operational Risk Management Outfitting Module 04: Basic Animal Health Checking the Health Status of an Animal Behavioural Indicators Physical Indicators Physiological Indicators Animal's Health Factors Animal Treatments Microchipping Module 05: Wildlife Injuries Common Physical Injuries in Wild Animals Ways Animals Can Be Injured Injuries Caused by Conflict with Other Animals Accidents Self-Amputation Moulting Injuries Due to Weather Conditions and Natural Disasters Long-Term Effects of Injuries in the Wild Module 06: Disease Control The rationale for Disease Control Prevention of Disease Transmission Standards to Prevent Disease Transmission within the Facility Release Considerations Definition of Common Terms Types of Cleaning Agents Properties of Disinfectants General Comment on Potential Environmental Toxins Module 07: Best Way to Interact with Animals Wound Management: The Treatment of Wounds Treatment of Burns Treatment of Clean or Contaminated Wounds Biology and First Aid of Fractures Field First Aid for Suspected Fractures Assessment Process After completing an online course module, you will be given immediate access to a specially designed MCQ test. The results will be immediately analysed, and the score will be shown for your review. The passing score for each test will be set at 60%. After passing the Diploma in Wildlife Rescue and Rehabilitation at QLS Level 4 exam, you will be able to request a certificate at an additional cost that has been endorsed by the Quality Licence Scheme. CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This Course Right for You? This Wildlife Rescue and Rehabilitation Course are ideal for anyone interested in this topic and who wants to learn more about it. This course will help you gain a strong understanding of the core concepts and will allow you to gain in-depth knowledge of the subject matter. This course are suitable for everyone. There are no specific entry requirements, and you can access the course materials from anywhere in the world. Requirements There are no previous knowledge requirements for the Wildlife Rescue and Rehabilitation Course program; this is open to anyone! Any learning enthusiast from anywhere in the world can enrol on this course without any hesitation. All students must have a passion for learning and literacy, as well as being over the age of 16. Browse this 100% online course from any internet device, including your computer, tablet or smartphone. Study at your own pace and earn an industry skillset with this course. Career path This Wildlife Rescue and Rehabilitation course are ideal for those that want to work in a UK organisation or provide their own welfare services for native animals. As such, it covers the following careers and roles: Wildlife Technician Wildlife and Conservation Officer Animal Care Specialist or Veterinarian Animal Welfare Officer Wildlife Supervisor Certificates Certificate of completion Digital certificate - £10 Diploma in Wildlife Rescue and Rehabilitation at QLS Level 4 Hard copy certificate - £99 Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in Wildlife Rescue and Rehabilitation at QLS Level 4, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 99 GBP inside the UK 109 GBP (including postal fees) for International Delivery Certificate Accredited by CPDQS 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (International Delivery)
Plug into the essentials of modern electrical training with this focused course bundle. Designed to build a strong conceptual foundation, this bundle covers everything from basic electrical engineering to the mathematics that wires it all together—plus electrical inspection and regulations you shouldn’t overlook. With focused learning on electrician theory, PAT, and safety fundamentals, you'll gain an insightful understanding of electrical environments and equipment. Whether you're wiring up knowledge for the first time or brushing up on key areas, this course delivers with clarity and purpose—minus the sparks and voltage. Learning Outcomes: Understand fundamental electrical engineering terms and core system theories. Perform essential calculations using applied electrical mathematics. Identify safe operational protocols in electrical environments and systems. Gain clarity on PAT testing principles and inspection procedures. Recognise electrical hazards and safety regulations in daily setups. Explore concepts relevant to circuit functions and current flow basics. Who is this Course For: Beginners interested in learning the electrician trade theory. Those working around electrical environments needing structured knowledge. Individuals preparing for safety or electrical-related learning. People curious about domestic electrical concepts and systems. Learners needing a maths refresher with an electrical focus. Staff looking to understand PAT testing and equipment checking. Anyone seeking structured electrical fundamentals without unnecessary extras. Office or facilities staff responsible for minor electrical monitoring. Career Path: Electrical Technician – £29,000/year PAT Tester – £25,000/year Electrical Surveyor Assistant – £27,500/year Facilities Support Officer – £26,000/year Energy Auditor Assistant – £28,000/year Maintenance Operative (Electrical) – £30,000/year
A medical secretary is responsible for ensuring that a doctor's office runs smoothly so that patients receive the best possible care. A medical secretary must understand office organisation and standard procedures to provide this secretarial support. They should also be able to use medical terminologies fluently. This coursewill teach you about the medical secretarial profession and the skills needed to do the job successfully. This coursewill teach you about the roles and responsibilities of a medical secretary. You will also learn various medical secretary skills, including an effective filing system, medical transcription, medical writing, maintaining medical records, an appointment system, and more. Furthermore, this comprehensive Medical Secretary & Receptionist will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry. Learning Outcomes After completing this course, learner will be able to: Understand the fundamentals of the National Health Service. Understand the roles and responsibilities of a medical secretary. Know how to organise schedules and manage appointment systems. Gain a clear understanding of the Law, Ethics and Medicine. Gain a thorough understanding of the effective filing system in medical offices. Familiarise yourself with the concept of patient confidentiality and its dos and don'ts. Become skilled at controlling and ordering stocks and supplies. Gain in-depth knowledge of Medical Terminology and Clinical Aspects. Know the importance of health and safety in the healthcare sector. Have a solid understanding of Complementary Medicine Why Choose Diploma in Medical Receptionist and Secretary from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Medical Secretary & Receptionist Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing this Course. **Courses are included in this Medical Secretary & Receptionist Bundle Course Course 01: Medical Secretary & Receptionist Course 02: Dealing With Difficult People Course 03: Communication Skills Course Course 04: Level 5 Proofreading & Copy Editing Course 05: Level 2 Customer Service Course 06: Level 1 Certificate in Well-being Course 07: Mental Health Support Worker Course 08: Workplace Stress Management Course 09: Level 2 Award in Job Search and Interview Skills Course 10: Anger Management ***Others Included of this Bundle Course Free 10 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of the Medical Secretary & Receptionist: Module 1: The National Health Service History Structure of the NHS The NHS Plan Resource Allocation Delivering Care Mental Health Services Public Health The NHS, the Regions and Devolution Module 2: Patient (Customer) Care The Medical Receptionist Putting Patient First Complaints Within the Health Service The Complaints Procedure Patient and Public Involvement Patient's Rights Access to Health Care Total Quality in Medical Practice Customer Care: Involving Patients and the Public Module 3: Communication Report Writing Electronic Mail & Mobile Phones: Text Messages Telephone Skills People Skills - Face to Face Meeting Performance Review & Counselling The Practice Leaflet & Hospital Information Leaflets Networking Module 4: Law, Ethics and Medicine Medical Ethics and Etiquette Doctor's Duties Patient's Right The Regulatory Bodies and Their Role Legal Aspects Certification Health and Safety at Work Module 5: Health & Safety in a Clinical Environment First Aid at Work Hazardous Substances The NHS National Patient Safety Agency (NPSA) Hepatitis & AIDS Fire Precautions Clinical Risk Management Coping With Aggression & Violence Module 6: Practical Reception Skills in General Practice Record Keeping and General Administration Information Technology Module 7: The Hospital Service The Patient's Route Through the Hospital Outpatient Appointments Admissions from the Waiting List Accident and Emergency Admissions Home From Hospital Support Day Cases and Ward Attendees Hospital Team Clinical Audit Star Ratings What is a Medical Record? Cases Notes Master Index Filing Room or Records Library Medical Records Procedure for Departments Retention of Records Destruction of Medical Records The Role of the Secretary in the Hospital Module 8: Private Medicine Private Clinic or Hospital The Secretary In Private Practice Module 9: Forms, Fees and Finances in General Practises Contracting Finance Practice Income Scotland Wales Northern Ireland Module 10: Using Information Technology Computers in General Practice Electronic Medicine Computers in Hospitals Maintaining Security Module 11: Medical Terminology and Clinical Aspects Pathology and X-ray Examinations Prescribing and Drugs Nurse Prescribing New Developments in Pharmacy Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary Audit Health Economics and Cost-effective Medicine Private Finance Initiative Clinical Governance National Institute for Clinical Excellence (NICE) National Clinical Assessment Service (NCAS) National Service Framework (NSF) Patient Surveys Module 13: Complementary Medicine Acupuncture Alexander Technique Aromatherapy Chiropractic Homoeopathy Hydrotherapy Hypnotherapy Osteopathy Reflexology ------------------- ***Communication Skills Course*** Module 01: Introduction to Communication Module 02: The Communication Skills Module 03: Different Types of Communication Module 04: Different Methods of Communication Module 05: Styles of Communication Module 06: Barriers to Communication Module 07: Assessing Communication Competence: Relevant Criteria Module 08: Seven Actions for Effective Communication Module 09: Do's and Don'ts of Effective Communication ------------------- ***Level 1 Certificate in Well-being*** Module 01: Introduction to Stress and Stress Management Module 02: Develop an Awareness of Mental Health Module 03: Develop an Awareness of Substance Misuse Module 04: Introductory Awareness of the Importance of Healthy Eating and Drinking for Adults Module 05: Dementia Awareness ------------------- ***Level 5 Proofreading & Copy Editing*** Module 01: An Overview of Proofreading Module 02: Use of the Style Guide Module 03: Spelling and Grammar Module 04: Paper-based Proofreading Module 05: On the Screen Proofreading Module 06: Basics of Copy Editing Module 07: Copy Editing - the Use of Language Module 08: Copy Editing - Checking Accuracy and Facts Module 09: Copy Editing - Legal Checks Module 10: Career Development ------------------- ***Dealing With Difficult People*** Module 01: Difficult People and Their Difficult Behaviour Module 02: Communicating With Difficult People Module 03: Standing Up to Difficult People Module 04: A Quick Guide to the Seven Classically Difficult Types Module 05: Dealing with Bosses Who Drive You Barmy Module 06: Colleagues to Throttle Module 07: Dealing With Impossible People Module 08: The Temper Tantrum Type ------------------- ***Level 2 Award in Job Search and Interview Skills*** Module 01: Preparing to Achieve Own Job Goals Module 02: Promoting Yourself and Preparing for a Job Interview ------------------- ***Level 2 Customer Service*** Module 1: Introduction to Customer Service Module 2: Understanding the Organisation Module 3: Prepare to Deliver Excellent Customer Service Module 4: Communication in the Customer Service Role Module 5: Understand Customers ------------------- ***Mental Health Support Worker*** Module 01: An Overview of Mental Health Module 02: Mental Health Support Worker Module 03: Understanding Childhood and Adolescent Psychiatric Disorders Module 04: Understanding Stress and Anxiety Disorders Module 05: Understanding Schizophrenia Module 06: Understanding Personality Disorders Module 07: Understanding Mood Disorders Module 08: Understanding Eating & Sleeping Disorders Module 09: Understanding Self-Harm and Suicide Module 10: Treating Mental Illness with Medication and Therapy Module 11: Laws Related to Mental Health Module 12: Mental Health System Module 13: The Participation of the Service User ------------------- ***Workplace Stress Management*** Module 01: Workplace Stress Module 02: Rational and Irrational Beliefs Module 03: The ABC Framework of REBT Module 04: Cognitive Therapy (CT) Module 05: Cognitive Behavioural Therapy (CBT) in the Workplace Module 06: Conclusion ------------------- ***Anger Management*** Module 01: Introduction to Anger Module 02: The Process in Anger Module 03: Effect of Anger on Our Thinking Module 04: How to Manage Anger ------------------- Assessment Method After completing each module of the Medical Secretary & Receptionist, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Medical Secretary & Receptionist, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Medical Secretary & Receptionist is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities. Requirements Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path After completing this Medical Secretary & Receptionist, you will have developed a set of skills necessary for career advancement and will be able to pursue a variety of job opportunities, including - Medical Receptionist Medical Secretary Healthcare Administrator GP Receptionist Patient Coordinator Certificates Certificate of completion Digital certificate - Included