921 Courses in Cardiff delivered Online

Working from home might sound like a dream—until your Wi-Fi cuts out mid-meeting and you’ve forgotten which day it is. This course is here to help you avoid turning into a coffee-fuelled chaos merchant in your pyjamas. Designed for professionals who want to sharpen their approach to remote working, the training covers the essentials of staying productive, communicating clearly, managing time (and emails) like a pro, and avoiding that creeping sense of isolation. You’ll gain structured insights into building healthier work routines, keeping your digital desk tidy, and making sure your presence is felt—even if you're not physically present. Whether you’re navigating your workday from the kitchen table, a corner of the spare room, or an actual desk (impressive), this course offers you the tools to stay efficient, focused, and professional without losing your mind—or your laptop charger. Key Features The Effective Remote Working Training course includes the following offers: CPD Quality Standards Accredited Effective Remote Working Training Course Lifetime Access No Hidden Fees 24/7 Tutor Support Certificate Available with reasonable price Discover a wealth of learning opportunities with our diverse range of online courses including Effective Remote Working Training. From professional development to personal enrichment, we offer courses in a variety of subjects including business, technology, arts, languages, and more. This Effective Remote Working Training course is carefully curated by industry experts and delivered through engaging multimedia content, interactive quizzes, and hands-on projects to ensure an immersive learning experience. Curriculum Introduction to Remote Working Setting Up Remote Office Staying Motivated and Competitive Strategies for Boosting Productivity Virtual Collaboration and Working on Teams Effective Communication Techniques Ensuring Growth As a Remote Employee Etiquette for Video and Audio Calls Why This Online Course is Better for You: Unlike traditional classroom settings, our online Effective Remote Working Training course offers flexibility and convenience tailored to fit your busy lifestyle. With 24/7 access to Effective Remote Working Training course materials and the ability to learn at your own pace, you can study whenever and wherever it's most convenient for you. Plus, our online platform provides a supportive community of fellow learners and dedicated instructors to guide you every step of the way. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Our Effective Remote Working Training course is designed for anyone eager to expand their knowledge and skills, regardless of their background or experience level. Whether you're a working professional looking to upskill, a student seeking supplemental education, or an enthusiast pursuing a passion project, our courses are accessible to learners of all ages and abilities. Career path Invest in your future and unlock new career opportunities with our online Effective Remote Working Training course. Gain valuable skills and credentials that are in high demand in today's competitive job market. Whether you're looking to switch careers, climb the corporate ladder, or start your own business, This course provide the expertise and certification you need to succeed. Certificates Digital Certificate Digital certificate - £9 Hard copy Certificate Hard copy certificate - £15 A Hardcopy Certificate (international): £15 + £10 (postal charge) = £25

Dog First Aid: Dog First Aid Training Introducing the special course Dog First Aid: Dog First Aid The Key to Keeping Your Pet Safe! Do you plan to start grooming dogs or do you have a pet dog? You might possess a certificate in dog first aid if you wish to start a dog care business in your community. If so, you should think about your knowledge of dog grooming and care before assuming responsibility for our Dog First Aid: Dog First Aid course. By focusing on legal concepts, Dog First Aid best practices, and the underlying expertise, the Dog First Aid: Dog First Aid course aimed to give students an in-depth understanding of Dog First Aid. Your production will rise if you complete our Dog First Aid course. Our dog first aid course will provide you the tools you need to become more organised and productive. Several sections in our Dog First Aid course cover the fundamentals of dog first aid. You may learn emergency management techniques from our Dog First Aid: Dog First Aid course. You'll also become an expert at creating a Dog First Aid checklist for each occurrence. Don't wait if you're interested in working for animals. Enrol right away for our Dog First Aid : Dog First Aid course. Main Course: Dog First Aid Free Courses are including with this Dog First Aid Course Along with The Dog First Aid: Dog First Aid Course, We Offer a free Level 2 Certificate For Animal Nursing Assistants Course Along with The Dog First Aid: Dog First Aid Course, We Offer a free Level 5 Animal Care Course Special Offers of this Dog First Aid: Dog First Aid Course This Dog First Aid Course includes a FREE PDF Certificate. Lifetime access to this Dog First Aid Course Instant access to this Dog First Aid: Dog First Aid Course Get FREE Tutor Support to this Dog First Aid: Dog First Aid Course Dog First Aid: Dog First Aid Training You will have a thorough understanding of a dog's first aid kit after finishing this Dog First Aid: Dog First Aid Course. To begin our Dog First Aid: Dog First Aid Course, you do not require any prior academic background. All you need to show your pet affection. Sign up for our Dog First Aid: Dog First Aid Course right away to enjoy learning. Who is this course for? Dog First Aid: Dog First Aid Training Everyone interested in this topic should take the Dog First Aid: Dog First Aid course, especially: Dog Sitter Dog Walker Guide Dog Trainer Dog Groomer Animal Therapist Canine Care Dog owners Pet care professionals Veterinary professionals Animal shelter volunteers Canine enthusiasts Requirements Dog First Aid: Dog First Aid Training To enrol in this Dog First Aid: Dog First Aid Course, students must fulfil the following requirements. To join in our Dog First Aid: Dog First Aid Course, you must have a strong command of the English language. To successfully complete our Dog First Aid: Dog First Aid Course, you must be vivacious and self driven. To complete our Dog First Aid: Dog First Aid Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Dog First Aid: Dog First Aid Course. Career path Dog First Aid: Dog First Aid Training Following completion of the Dog First Aid: Dog First Aid course, advance your career. Examine careers such as: Dog First Aid Instructor: £25,000 - £35,000 per year Pet Care Specialist: £18,000 - £24,000 per year Veterinary Assistant: £16,000 - £20,000 per year Animal Shelter Manager: £22,000 - £30,000 per year Dog Behaviourist: £20,000 - £35,000+ per year

Plumbing: Plumbing Training Course You can better equip yourself to pursue your ideal job by enrolling in our professional plumbing course. Are you interested in starting a career as a plumber or in acquiring more sophisticated plumbing abilities? Then this expert Professional Plumbing course will provide you with a firm foundation to help you develop into a competent plumber. With the help of our Professional Plumbing Course, you can gain more advanced abilities and increase your production and efficiency. The Professional Plumbing Course covers all of the most recent topics to keep you up to date on all the pertinent information. By enrolling in this excellent Professional Plumbing course, you can upgrade your knowledge and skills. In this professional plumbing course, all the fundamentals of plumbing are presented in detail. After finishing this Professional Plumbing course for professionals, you'll be more productive and committed at work. The Professional Plumbing Course will assist you in recognising the instruments, machinery, and supplies used or put to use in plumbing. Additionally, this Professional Plumbing Course will show you how to use the materials to boost efficiency and decrease inefficiency, as well as what they are used for. You will also receive easy-to-digest modules and learning resources in this Professional Plumbing course. This Professional Plumbing course gives you the opportunity to stand out in your future job. Also, your resume will benefit from the necessary abilities you acquire after finishing this professional plumbing course. Enrol in our Professional Plumbing Course right away to pursue your goals and acquire the knowledge, experience, and abilities necessary to progress your career. Main Course: Plumbing Training Free Courses are including with this Plumbing: Plumbing Training Course Along with The Plumbing Training Course, We Offer a free Workplace First Aid Training Course Along with Plumbing Training Course, We Offer a free Level 1 Health and Safety in a Construction Environment Course Special Offers of this Plumbing: Plumbing Training - CPD Accredited Course This Plumbing: Plumbing Training Course includes a FREE PDF Certificate. Lifetime access to this Plumbing: Plumbing Training Course Instant access to this Plumbing: Plumbing Training Course Get FREE Tutor Support to this Plumbing: Plumbing Training Course Plumbing: Plumbing Online Training Plumbing specialists install and service water systems and pipes in both residential and commercial structures. Are you looking to further your plumbing abilities or embark on a new plumbing career? Then, you may enhance your career as a professional plumber by gaining the essential information and abilities from our Plumbing: Plumbing Course. Whether you are a self-taught plumber looking to fill in the gaps for increased productivity and efficiency, or you are a skilled worker looking to expand your skills, this Plumbing: Plumbing Course will provide you a strong foundation to help you become a confident plumber. Who is this course for? Plumbing: Plumbing Online Training Anybody wishing to improve their career or increase job prospects in the plumbing business will greatly benefit from this thorough Professional Plumbing: Plumbing Training Course. Requirements Plumbing: Plumbing Training Course To enrol in this Plumbing: Plumbing Training Course, students must fulfil the following requirements. To join in our Plumbing Training Course, you must have a strong command of the English language. To successfully complete our Plumbing Training Course, you must be vivacious and self driven. To complete our Plumbing Training Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Plumbing Training Course. Career path Plumbing: Plumbing Training Course This professional plumbing: Plumbing Training course enables you to enter the relevant job market and add your new skills to your resume.

Child Psychology: Child Psychology Course Do you find joy in understanding the complexities of a child's emotions, behaviours, and development? If so then this Level 4 Diploma in Child Psychology course is perfect for you. Our Level 4 Diploma in Child Psychology course is crafted by industry-leading child psychologists and educational experts. You can be confident that you're learning from the best in the field. This meticulously designed Level 4 Diploma in Child Psychology program will equip you with the knowledge, skills, and insights needed to become a proficient child psychologist. The Level 4 Diploma in Child Psychology course contains all the most current topics to bring you up to speed with job market advancements and make you a better fit for your chosen career related to child care. This first-rate Level 4 Diploma in Child Psychology course includes basic to intermediate child psychology and immediate care, improving your skills. After completing our Level 4 Diploma in Child Psychology course you will be more productive at work. This Level 4 Diploma in Child Psychology course is ideal for you if you want to gain in-depth knowledge of this topic. We've separated the Level 4 Diploma in Child Psychology course into multiple lectures. The Level 4 Diploma in Child Psychology course covers all essential elements of child care to provide learners with the skills and industry knowledge to further their careers in this field. Upon successful completion of the Level 4 Diploma in Child Psychology, you will receive a prestigious certification. This certification can open doors to exciting career opportunities and professional growth. Don't miss this opportunity! Enrol in our Level 4 Diploma in Child Psychology course now and take the first step towards a rewarding and fulfilling career in child psychology. Special Offers of this Child Psychology: Child Psychology Course This Child Psychology: Child Psychology Course includes a FREE PDF Certificate. Lifetime access to this Child Psychology: Child Psychology Course Instant access to this Child Psychology: Child Psychology Course Get FREE Tutor Support to this Child Psychology: Child Psychology Course Child Psychology: Child Psychology Course Special Offers Of this Level 4 Diploma in Child Psychology course This Level 4 Diploma in Child Psychology course includes a FREE PDF Certificate. Lifetime access to this Level 4 Diploma in Child Psychology course Instant access to this Level 4 Diploma in Child Psychology course Get FREE Tutor Support from Monday to Friday in this Level 4 Diploma in Child Psychology course This is a self-paced Level 4 Diploma in Child Psychology course Who is this course for? Child Psychology: Child Psychology Course This Level 4 Diploma in Child Psychology course is ideal for aspiring child psychologists, educators, parents, and caregivers. The Level 4 Diploma in Child Psychology course is also suitable for anyone who seeks a deeper understanding of children and their psychological development. Whether you are looking to advance your career or simply wish to build a strong foundation in child psychology, our Level 4 Diploma in Child Psychology course is the perfect choice for you. Requirements Child Psychology: Child Psychology Course To enrol in this Child Psychology: Child Psychology Course, students must fulfil the following requirements. To join in our Child Psychology: Child Psychology Course, you must have a strong command of the English language. To successfully complete our Child Psychology: Child Psychology Course, you must be vivacious and self driven. To complete our Child Psychology: Child Psychology Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Child Psychology: Child Psychology Course. Career path Child Psychology: Child Psychology Course Here are some of the potential career paths you can pursue after completing the Level 4 Diploma in Child Psychology course: Child Psychologist Child Counselor/Therapist Educational Psychologist School Psychologist Child Development Specialist Parenting Coach or Educator Early Childhood Educator

The Equality & Diversity in the Workplace Level 3 course provides a deep dive into the principles and practices that ensure fairness and respect for everyone in a professional environment. This course is designed to help learners understand the importance of equality and diversity, offering insights into how these principles can be applied to create a balanced and productive workplace. With a focus on building an inclusive culture, the course tackles various aspects such as legal requirements, the value of diversity, and strategies for promoting equality within teams. By completing this course, you will be equipped to identify potential issues related to discrimination, tackle bias, and contribute to a positive, respectful work atmosphere. Learners will explore topics ranging from managing diverse teams to understanding the benefits of equality and inclusion for both individuals and organisations. Whether you're looking to improve your workplace environment or seeking career advancement, this course provides the essential knowledge to make informed, impactful decisions. It’s a flexible learning option, ideal for anyone who wishes to better understand and contribute to an equitable and respectful workplace. This course will enable you to: Understand the UK laws governing equality and diversity. Discover how to include human rights and inclusivity in the workplace policy. Understand how to do an equity study on a work environment or infrastructure. Learn about the origins and triggers of disruptive prejudice. Learn how to instal positive affirmations that promote equity for all. Key Features: Instant e-certificate Fully online, interactive course with audio voiceover Developed by qualified professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases *** Additional Gifts *** Free Life Coaching Course *** (Offer Ends Soon) *** Course Curriculum Module One: Understanding Diversity Understanding Diversity Module Two: Understanding Stereotypes Understanding Stereotypes Module Three: Breaking Down the Barriers Breaking Down the Barriers Module Four: Verbal Communication Skills Verbal Communication Skills Module Five: Non-Verbal Communication Skills Non-Verbal Communication Skills Module Six: Being Proactive Being Proactive Module Seven: Coping with Discrimination Coping with Discrimination Module Eight: Dealing with Diversity Complaints as a Person Dealing with Diversity Complaints as a Person Module Nine: Dealing with Diversity Complaints as a Manager Dealing with Diversity Complaints as a Manager Module Ten: Dealing with Diversity Complaints as an Organization Dealing with Diversity Complaints as an Organization Certification Once you've successfully completed your Equality & Diversity in Workplace Level 3 course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. Assessment At the end of the course, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven't, there's no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is suitable for anyone who wants to improve their knowledge and skills in Equality and Diversity in the workplace, including managers, human resource professionals, employees, and anyone who wants to impact their workplace positively. Human resources executives Training officers Interns Law Students Teacher Requirements Learners do not require any prior qualifications to enrol on this course. Career path Following the career opportunities below, you can pursue them after successfully completing the course: Equalities officer (£22,000 to £45,000 per year) Education welfare officer (£19,000 to £30,000 per year) Heritage officer (£18,500 to £48,000 per year) Public relations officer (£18,000 to £50,000 per year) Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.

You get the Technical Author/technical writing online training course, plus five additional courses You get the Technical Author/technical writing online training course, plus five additional courses. Access to the 15 modules and the related exercises from the Technical Author/technical writing online training course You send your answers to the exercises in the course back to us for review and feedback. You’ll also receive a certificate, once you’ve completed the assessments correctly. Plus access to these online training courses: Managing Software Documentation Projects Revising and Editing Content Single Sourcing and Content Reuse Trends in Technical Communication Creating Screenshots and Images for User Guides Your Instructor Cherryleaf Cherryleaf is a technical writing services company formed in 2002 by people with a passion for technical communication and learning development. Cherryleaf is recognised as a leader within the technical communication profession. Our staff have written articles for the Society for Technical Communication's (STC) Intercom magazine, the Institute of Scientific and Technical Communicator's Communicator journal and tekom's TCWorld magazine. They've also written books on technical communication. We've presented webinars for Adobe, Madcap Software or the STC, and we've spoken at various conferences around the world. Today, organisations throughout Europe use Cherryleaf’s services so they can provide clear information that enables users and staff to complete tasks productively. Course Curriculum Technical Author/Technical Writing Course The purpose of technical documentation (7:50) The different models for technical documentation (9:33) What is a technical author? (20:55) Adopting a user-centred design approach (14:46) Overview of the writing process (11:13) Planning your content (13:16) Researching the product and audience (16:50) The Information Design stage (22:50) Software tools (10:50) Writing the topics – Overview (23:42) Writing the topics – How to write and present different types of information (13:48) Writing the topics – Using images and videos (10:48) Writing the topics – Index, Search and Metadata (18:01) Hyperlinking (5:51) Reviewing and editing (14:00) End of course (5:19) Single Sourcing and Content Reuse Start Read Me First Introduction (1:19) Definitions (10:29) Why Single Source? (11:28) When Single Sourcing Might be a Bad Idea (1:48) General Approach (7:04) Writing for Reuse (15:44) Structured Writing (1:53) Planning (8:43) Publishing (4:50) Tools (16:20) Summary (2:06) Managing Software Documentation Projects What is Technical Documentation? (19:50) Making the Business Case for Technical Documentation (14:39) Estimating Time Budgets for Documentation Projects (24:06) Technical Documentation Standards (7:30) Metrics in Technical Documentation (27:44) Developing User Documentation in an Agile Environment (13:02) Courses Included with Purchase Creating Screenshots and Images for User Guides CourseEfficient ways to create professional-looking diagrams, images and screenshots Cherryleaf£125 Frequently Asked Questions When does the course start and finish? The course starts now and never ends! It is a completely self-paced online course - you decide when you start and when you finish.How long do I have access to the course?How does lifetime access sound? After enrolling, you have unlimited access to this course for as long as you like - across any and all devices you own.What if I am unhappy with the course?We would never want you to be unhappy! If you are unsatisfied with your purchase, contact us in the first 30 days and we will give you a full refund.

Managing an office facility is much more than just keeping the lights on and the coffee flowing. This course is designed to provide learners with a thorough understanding of how to effectively oversee the daily operations and administration of office environments. It covers essential topics such as space optimisation, vendor relations, health and safety considerations, and sustainability practices—all tailored to enhance organisational efficiency and staff satisfaction. Whether you’re responsible for a small office or a sprawling corporate hub, the insights gained here will enable you to handle challenges with confidence and professionalism. Through this course, participants will explore the strategic side of facility management, including budget oversight, contract negotiation, and technology integration. Attention is given to the importance of maintaining a productive, safe, and pleasant working environment, ensuring that facilities support the broader goals of any organisation. Ideal for those aiming to deepen their knowledge or take on administrative responsibilities, this course strikes the perfect balance between theory and practical know-how—delivered in an engaging, easy-to-follow format designed for busy professionals. Meet the Accreditation This premium online course titled Office Facility Management ensures your professional development with CPD accreditation. You'll have the privilege of learning in your own time, at your own pace and earning an accredited certification. Key Benefits Eligibility for a CPD Quality Standards (CPD QS)-accredited certificate on successful completion of Office Facility Management Course Learning materials of the course contain engaging voiceover and visual elements for your comfort Freedom to study at your own pace 24/7 access to the Office Facility Management course materials for 12 months Full Tutor support on weekdays (Monday - Friday) On the Office Facility Management course, we guarantee that you will gain relevant skills and tremendous knowledge on the subject. The certificate you'll achieve after completing the Office Facility Management course will help you land the job you want in a related field. Enjoy a pleasant and professional 100% online learning experience, enrol in our Office Facility Management course today, and take control of your career! Course Curriculum: Module 01: Office Management Procedure Module 02: Managing Constraints Attached to Office Facilities Module 03: Office Environment Module 04: Maintain Equipment and Consumables Module 05: Office Systems and Procedure Module 06: Flow of Work Module 07: Manage the Maintenance of Office Equipment How is the Office Facility Management assessed? Upon completing an online module, you will immediately be given access to a specifically crafted MCQ test. For each test, the pass mark will be set to 60%. Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery). CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Office Facility Management training is ideal for highly motivated individuals or teams who want to enhance their professional skills and efficiently skilled employees. Requirements There are no formal entry requirements for the Office Facility Management course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Office Facility Management training.

Creativity is not just the domain of artists or inventors — it’s a vital skill that enhances problem-solving, innovation, and personal growth across all areas of life. This course invites you to explore the fascinating mechanics behind creative thinking and discover how to channel your imagination in fresh, productive ways. Through a series of thoughtfully designed modules, you’ll gain insight into the thought patterns that spark originality and learn how to nurture ideas from conception to completion, all within an online format that fits your schedule. Whether you're looking to boost your professional edge or simply rekindle your enthusiasm for fresh ideas, this course offers an engaging and stimulating journey through the landscapes of creativity. Expect practical strategies, thought-provoking exercises, and a wealth of inspiration that will help you approach challenges with renewed vigour. Dive into the art and science of creativity and find yourself equipped to make more inspired decisions and generate innovative solutions with confidence. Learning Outcome Developed a deeper understanding of your own creativity and how to unlock it Learned practical techniques for cultivating your creative side Gained the confidence to break out of expected patterns and explore new ideas Explored the benefits of creative expressions, such as reduced stress and improved mental health Recognized self-doubt as a common obstacle to creativity and develop strategies for overcoming it Explored the role of creativity in society and how it can be used to effect positive change Course Curriculum: Lesson 01: You Are a Lot More Creative Than You Think Lesson 02: How to Embrace Your Creative Side for a More Meaningful Life Lesson 03: Break Out of Expected Patterns and Do Things Differently Lesson 04: 7 Important Benefits of Creative Expression Lesson 05: The Worst Enemy of Creativity is Self-doubt How is the course assessed? Upon completing an online module, you will immediately be given access to a specifically crafted MCQ test. For each test, the pass mark will be set to 60%. Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery). CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The course is ideal for highly motivated individuals or teams who want to enhance their professional skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Completing The Power of Creativity course can open up a wide range of career opportunities for learners who are interested in applying their creativity in a professional setting. Graphic Designer: £20,000 - £40,000 per annum Writer: £20,000 - £50,000 per annum Marketing Manager: £25,000 - £60,000 per annum Product Designer: £25,000 - £50,000 per annum Certificates Certificate of completion Digital certificate - £9 You can apply for a CPD Accredited PDF Certificate at the cost of £9. Certificate of completion Hard copy certificate - £15 Hard copy can be sent to you via post at the expense of £15.

Duration 1 Days 6 CPD hours This course is intended for This course is intended for business users and knowledge workers in a variety of roles and fields who have competence in a desktop-based installation of the Microsoft Office 2010, 2013, or 2016 edition of the Microsoft Office productivity suite, and who are now extending Microsoft Office to a collaborative cloud-based Office 365 environment. Overview In this course, you will build upon your knowledge of the Microsoft Office desktop application suite to work productively in the cloud-based Microsoft Office 365 environment. You will: Sign in, navigate, and identify components of the Office 365 environment. Create, edit, and share documents with team members using the Office Online apps, SharePoint, OneDrive© for Business, and Delve. Collaborate and work with colleagues using the Yammer and Planner apps. Use email and manage contacts with Outlook on the web. Collaborate using Teams. Configure Teams. This course introduces working with shared documents in the familiar Office 365 online apps?Word, PowerPoint©, and Excel©?as an alternative to installing the Microsoft© Office desktop applications. This course also introduces several productivity apps including Yammer?, Planner, and Delve© that can be used in combination by teams for communication and collaboration. Prerequisites Outlook - Part 1 PowerPoint - Part 1 Word 2016 - Part 1 Using Microsoft Windows 10 1 - GETTING STARTED WITH OFFICE 365 Topic A: Sign In to Office 365 Topic B: Navigate the Office 365 Environment 2 - COLLABORATING WITH SHARED FILES Topic A: Work with Shared Documents in SharePoint Topic B: Edit Documents in Office Online Topic C: Collaborate on the SharePoint Site Topic D: Work with OneDrive for Business and Delve 3 - USING PRODUCTIVITY APPS Topic A: Work with Productivity Apps in Combination Topic B: Broadcast Messages with Yammer Topic C: Manage Tasks with the Planner App 4 - USING OUTLOOK ON THE WEB Topic A: Send and Receive Email Topic B: Manage Contacts Topic C: Schedule Appointments Topic D: Personalize Outlook on the Web 5 - COLLABORATING WITH TEAMS Topic A: Overview of Microsoft Teams Topic B: Converse and Share in Teams Topic C: Call and Meet in Teams Topic D: Collaborate with Office 365 Apps and Teams 6 - CONFIGURING TEAMS Topic A: Configure Teams Topic B: Configure Channels Topic C: Configure Tabs

This Diploma in Office Admin and Legal Secretary Skills course is especially suitable for Secretaries and Administrators enthusiastic to work within a legal environment. Throughout the course, you will be introduced to the techniques of becoming a good and efficient Legal Secretary. The course teaches you the fundamentals of the legal system including general duties of a legal secretary, managing meetings, keeping records with a different filing system, developing research skills, managing transcription for judges, etc. You will also learn tips for customer service and how to organize work using Microsoft Word. Finally, the course shows you how the legal system works the courts of the UK including Scotland and Northern Ireland. Course Highlights The price is for the whole course including final exam - no hidden fees Accredited Certificate upon successful completion at an additional cost Efficient exam system with instant results Track progress within own personal learning portal 24/7 customer support via live chat Diploma in Office Admin and Legal Secretary Skills has been given CPD accreditation and is one of the best-selling courses available to students worldwide. This valuable course is suitable for anyone interested in working in this sector or who simply wants to learn more about the topic. If you're an individual looking to excel within this field then Diploma in Office Admin and Legal Secretary Skills is for you. We've taken this comprehensive course and broken it down into several manageable modules which we believe will assist you to easily grasp each concept - from the fundamental to the most advanced aspects of the course. It really is a sure pathway to success. All our courses offer 12 months access and are designed to be studied at your own pace so you can take as much or as little time as you need to complete and gain the full CPD accredited qualification. And, there are no hidden fees or exam charges. We pride ourselves on having friendly and experienced instructors who provide full weekday support and are ready to help with any of your queries. So, if you need help, just drop them an email and await a speedy response. Furthermore, you can check the validity of your qualification and verify your certification on our website at any time. So, why not improve your chances of gaining professional skills and better earning potential. Assessment and Certification At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. After you have successfully passed the final exam, you will be able to order an Accredited Certificate of Achievement at an additional cost of £19 for a PDF copy and £29 for an original print copy sent to you by post or for both £39. Career Path Not only does our CPD and CiQ accredited course look good on your CV, setting you apart from the competition, it can be used as a stepping stone to greater things. Further advance your learning, launch a new career or reinvigorate an existing one. On successful completion of this course, you have the potential to achieve an estimated salary of £22,100. The sky really is the limit. Course Curriculum Admin Support Module One - Getting Started 00:30:00 Module Two - Getting Organized (I) 01:00:00 Module Three - Getting Organized (II) 01:00:00 Module Four - Managing Time 01:00:00 Module Five - Getting It All Done On Time 01:00:00 Module Six - Special Tasks 01:00:00 Module Seven - Verbal Communication Skills 01:00:00 Module Eight - Non-Verbal Communication Skills 01:00:00 Module Nine - Empowering Yourself 01:00:00 Module Ten - The Team of Two 01:00:00 Module Eleven - Taking Care of Yourself 01:00:00 Module Twelve - Wrapping Up 00:30:00 Administrative Management Module One - Getting Started 00:30:00 Module Two - Why Your Office Needs Administrative Procedures 01:00:00 Module Three - Gathering the Right Tools 01:00:00 Module Four - Identifying Procedures to Include 01:00:00 Module Five - Top Five Procedures to Record 01:00:00 Module Six - What to Include in Your Binder (I) 01:00:00 Module Seven - What to Include in Your Binder (II) 01:00:00 Module Eight - Organizing Your Binder 01:00:00 Module Nine - What Not to Include in the Procedure Guide 01:00:00 Module Ten - Share Office Procedure Guide 01:00:00 Module Eleven - Successfully Executing the Guide 01:00:00 Module Twelve - Wrapping Up 00:30:00 Organisational Skills Module One - Getting Started 00:30:00 Module Two - Remove the Clutter 01:00:00 Module Three - Prioritize 01:00:00 Module Four - Scheduling Your Time 01:00:00 Module Five - To Do Lists 01:00:00 Module Six - Paper and Paperless Storage 01:00:00 Module Seven - Organization in Your Work Area 01:00:00 Module Eight - Tools to Fight Procrastination 01:00:00 Module Nine - Organizing Your Inbox 01:00:00 Module Ten - Avoid the Causes of Disorganization 01:00:00 Module Eleven - Discipline is the Key to Stay Organized 01:00:00 Module Twelve - Wrapping Up 00:30:00 Organisational Skills Training for Administrator - Activities 00:00:00 Legal Secretary Introduction to Legal Secretary 00:15:00 Role of Legal Secretaries 00:15:00 General Duties and Day-to-Day Operations of a Legal Secretary 00:30:00 Record Keeping 00:30:00 Legal Writing Skills & Proofreading 00:15:00 Research Skills You Need to Know 00:30:00 Transcription, Editing & Correspondence to Judges 00:30:00 Legal System of UK 00:15:00 UK Court System 00:30:00 Meeting Management & Minute Taking Skills Meeting Management 00:15:00 The Role of a Minute-Taker 00:15:00 The Skills of a Minute-Taker 00:30:00 Meeting Agreements 00:15:00 Minute Styles 00:30:00 What Do I Record? 00:30:00 Techniques for Preparing Minutes 00:30:00 The Minute Book 00:15:00 What to include/what to ignore 00:30:00 Motions and Resolutions 00:15:00 Method of recording minutes 00:30:00 Reasons for Meeting 00:30:00 What is a decision? 00:15:00 Minute Taking tips 00:30:00 **Customer Service Role and Telephone Etiquette** Understanding Customer Service Understanding Customer Service 00:17:00 Identifying Customer Expectations 00:06:00 Providing Excellent Customer Service 00:07:00 Focusing on the Customer Focusing on the Customer 00:08:00 Customer Service and the Telephone Customer Service and the Telephone 00:08:00 Handling Complaints Handling Complaints 00:12:00 Enduring Stress Enduring Stress 00:13:00 Business Communication Identifying Basic Communication Techniques 00:09:00 Formal and Informal Communication 00:02:00 Verbal and Non-verbal Communication Describing Verbal and Non-verbal Communication 00:04:00 Understanding Body Language 00:05:00 Making Effective Presentations 00:10:00 Fundamentals of Productive Meetings 00:08:00 Written Communication Written Communication 00:13:00 Electronic Communication Electronic Communication 00:19:00 Communicating with Graphics Creating Graphics for Business Communication 00:04:00 Communicating Static Information 00:03:00 Communicating Dynamic Information 00:03:00 Effectively Working for Your Boss Representing Your Boss 00:06:00 Communicating Your Boss's Decisions 00:03:00 Supporting Your Boss and Colleagues 00:04:00 Building a Partnership with Your Boss 00:13:00 Identifying Goals Identifying Goals 00:10:00 Effective Energy Distribution Energy Distribution 00:09:00 Time Logs 00:11:00 Working with Your Personal Style Personal World View 00:10:00 Strengths 00:09:00 Building Your Toolbox A Building Your Toolbox 00:10:00 Establishing Your Action Plan Establishing Your Action Plan 00:11:00 **Organizing Work Using MS Word** Getting Started with Microsoft Word Understanding the Word Interface 00:05:00 Using the Backstage View 00:07:00 Opening Documents 00:02:00 Navigating Documents 00:04:00 Viewing Documents 00:04:00 Creating Documents 00:03:00 Entering Text 00:02:00 Selecting Text 00:03:00 Saving Documents 00:03:00 Checking Document Compatability 00:02:00 Converting to Updated File Format 00:02:00 Saving As a Different File Format 00:02:00 Understanding Document Properties 00:03:00 Using Versions 00:04:00