9859 Courses in Cardiff delivered Online

Customer Service Diploma Course Overview This Customer Service Diploma course provides learners with the essential skills and knowledge to excel in a customer-facing role. Covering key aspects such as customer service strategies, effective communication, and problem-solving, this course prepares individuals for a range of situations they may encounter in the customer service industry. With a focus on both interpersonal and digital communication skills, learners will gain the tools to enhance customer satisfaction and contribute to business success. By the end of the course, participants will be equipped to handle customer inquiries, complaints, and communication across various platforms effectively. Course Description The Customer Service Diploma course delves into essential aspects of customer service, including communication strategies, complaint management, and stress resilience. Learners will explore various communication channels such as telephone, email, and graphic communication, developing the ability to adapt their approach depending on the situation. Additionally, the course focuses on establishing goals, managing energy distribution, and tailoring communication styles to improve personal effectiveness. By studying these topics, participants will gain valuable skills that will empower them to thrive in customer service roles and improve both individual and organisational performance. Customer Service Diploma Curriculum Module 01: Understanding Customer Service Module 02: Focusing on the Customer Module 03: Customer Service and the Telephone Module 04: Handling Complaints Module 05: Enduring Stress Module 06: Business Communication Module 07: Verbal and Non-verbal Communication Module 08: Written Communication Module 09: Electronic Communication Module 10: Communicating with Graphics Module 11: Effectively Working for Your Boss Module 12: Identifying Goals Module 13: Effective Energy Distribution Module 14: Working with Your Personal Style Module 15: Building Your Toolbox Module 16: Establishing Your Action Plan (See full curriculum) Who is this course for? Individuals seeking to enhance their customer service skills. Professionals aiming to improve their communication and problem-solving abilities. Beginners with an interest in customer service or client relations. Those looking to pursue a career in client-facing roles across various industries. Career Path Customer Service Representative Call Centre Agent Front Desk Officer Client Relations Executive Customer Support Manager Sales Support Specialist Business Communication Specialist

🚀 Unlock the Secrets to Explosive Customer Growth with 'Mastering Customer Growth: Advanced Sales Tactics Unveiled' Online Course! 🚀   Are you ready to elevate your sales game and propel your business to new heights? Welcome to a transformative journey designed to supercharge your customer growth - introducing our exclusive online course: 'Mastering Customer Growth: Advanced Sales Tactics Unveiled.'   🔍 Module 1: INTRODUCTION Dive into the fundamentals of customer growth with an in-depth introduction. Lay the groundwork for success as we explore the key principles, industry insights, and the mindset needed to thrive in today's competitive market. Unleash your potential and set the stage for a customer-centric revolution. 🚀 Module 2: SELLING STRATEGIES EXPLAINED Gain a competitive edge by mastering advanced selling strategies that go beyond the basics. From persuasive communication techniques to psychological triggers that drive conversions, this module unveils the secrets of top-performing sales professionals. Elevate your approach, build lasting relationships, and close deals with confidence. 🌐 Module 3: MULTICHANNEL SELLING OVERVIEW Explore the dynamic world of multichannel selling and discover how to maximize your reach across diverse platforms. From social media to e-commerce, we break down the intricacies of multichannel selling, providing you with a comprehensive overview of the strategies and tools needed to thrive in today's interconnected market.   🔥 What You'll Gain: Proven techniques to enhance customer growth Advanced selling strategies for increased conversions Comprehensive understanding of multichannel selling Insider insights from industry experts Practical tips and real-world case studies Networking opportunities with fellow professionals   🌟 Who Is This Course For? Sales Professionals seeking a competitive advantage Entrepreneurs and Business Owners aiming for rapid customer growth Marketing Executives looking to optimize sales strategies Anyone passionate about mastering the art of customer growth   💡 Enroll Now and Revolutionize Your Sales Approach! Don't miss this opportunity to gain a competitive edge in today's dynamic market. Join 'Mastering Customer Growth: Advanced Sales Tactics Unveiled' and unlock the strategies that will propel your business to unprecedented success.   🚀 Secure Your Spot Today! 🚀 Course Curriculum Module 1- INTRODUCTION Importance of a Selling Strategies 00:00 Module 2- SELLING STRATEGIES EXPLAINED Direct and Indirect Models 00:00 Selling Models of Well Known Companies 00:00 Why Selling Strategy Matters 00:00 Choosing Your Sales Model 00:00 Do a Feasibility Check 00:00 What Investors care about 00:00 Keys to Success 00:00 Module 3- MULTICHANNEL SELLING OVERVIEW Additional Selling Strategies 00:00

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A comprehensive web development course that will help you understand 'why' things work and not just 'how'. Learn to write better code to boost your website traffic; know how to precision fix and tweak behavior and performance; improve your market penetration and your margins. Everything you need to know about the Critical Rendering Path, AJAX, and HTTP is right here at your fingertips.

The Teaching Assistant is a wonderful learning opportunity for anyone who has a passion for this topic and is interested in enjoying a long career in the relevant industry. It's also for anyone who is already working in this field and looking to brush up their knowledge and boost their career with an acknowledged certificate. This Teaching Assistant consists of several modules that take around 4 hours to complete. The course is accompanied by instructional videos, helpful illustrations, how-to instructions and advice. The course is offered online at a very affordable price. That gives you the ability to study at your own pace in the comfort of your home. You can access the modules from anywhere and from any device. What You Will Learn From the Teaching Assistant Course? Get a complete overview of the role and responsibilities of a Teaching Assistant Explore expert development opportunities for Teaching Assistants and future training opportunities Learn what it means to work within a school in a teaching capacity Discover how to create the best learning environment for your pupils Explore childhood development and SEN support Understand behaviour and relationships as a Teaching Assistant Develop your communication skills and learn how to build a strong bond with your pupils Discover the career prospects of a Teaching Assistant Why Choose this Course? Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full tutor support on weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £99. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment To successfully complete the course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the course. After successfully passing the exam, you will be able to apply for Quality Licence Scheme endorsed certificate of achievement. To verify your enhanced skills in the subject, we recommend that you also complete the assignment questions. These can be completed at any time which is convenient for yourself and will be assessed by our in-house specialised tutors. Full feedback will then be given on your current performance, along with any further advice or support. Course Content Module 1: Teaching Assistant Overview Teaching Assistant Overview 00:20:00 Module 2: Professional Developments for a TA Professional Developments for a TA 00:26:00 Module 03: Working with the School and Its Policies Working with the School and Its Policies 00:23:00 Module 04: Discussion on Curriculum, Assessment and Monitoring Discussion on Curriculum, Assessment and Monitoring 00:21:00 Module 05: Providing the Best Learning Environment Providing the Best Learning Environment 00:26:00 Module 06: Learn to Implement ICT, Literacy and Numeracy Development Processes as a TA Learn to Implement ICT, Literacy and Numeracy Development Processes as a TA 00:13:00 Module 07: Child Development and the SEN Support Child Development and the SEN Support 00:15:00 Module 08: Understanding Behaviour & Relationships as a TA Understanding Behaviour & Relationships as a TA 00:17:00 Module 09: Experienced TAs Maintain Strong Communications with the Students Experienced TAs Maintain Strong Communications with the Students 00:13:00 Module 10: Career Prospects for TAs in the UK Career Prospects for TAs in the UK 00:22:00 Mock Exam Mock Exam - Teaching Assistant 00:20:00 Final Exam Final Exam - Teaching Assistant 00:20:00 Assignment Assignment - Teaching Assistant 2 weeks, 1 day Order Your Certificate Order your Certificate QLS 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Elevate your teaching skills with our Blended Learning Diploma Course tailored for educators. Master the art of integrating traditional and digital teaching methods to enhance student engagement and learning outcomes. Gain practical strategies for creating dynamic blended learning environments. Enroll now to become a versatile and effective teacher in the digital age.

🌟 Unlock the Secrets of Young Minds! 🌈   Are you ready to embark on a journey into the fascinating world of childhood psychology? Introducing our groundbreaking online course: 'Understanding Young Minds: A Psychologist's Guide.' 🚀 🧠Gain Invaluable Insights: Delve into the intricate workings of young minds and explore the cognitive, emotional, and social development stages crucial for a child's growth. 🌈 Navigate Behavioral Challenges: Equip yourself with the tools to understand and address common behavioral challenges in children, from tantrums to peer interactions, with the expertise of seasoned psychologists. 👶 Decode Developmental Milestones: Uncover the secrets behind developmental milestones, allowing you to support children in reaching their full potential and fostering a nurturing environment. 🤝 Build Stronger Connections: Learn effective communication strategies and techniques that bridge the gap between adults and children. Strengthen your relationships with the young minds in your life. 🚀 Expert Guidance: Led by experienced psychologists, this course combines academic knowledge with real-world applications, ensuring you receive practical insights that can be applied in various settings.   🌟 What You'll Get: Engaging video lessons Comprehensive study materials Practical case studies Interactive quizzes Q&A sessions with experts Access to a supportive community of learners   🎓 Who Is This Course For? Parents and caregivers Teachers and educators Childcare professionals Anyone passionate about understanding and supporting children   🌐 Join the Revolution in Child Development! Enroll now to unlock the secrets of 'Understanding Young Minds: A Psychologist's Guide.' Take the first step towards making a positive impact on the lives of children and creating a brighter future. Course Curriculum Child Psychology Child Psycho- Programme Overview 00:00 Introduction to Child Psychology 00:00 Cognitive Development of a Child 00:00 Socio-Emotional Development of a Child 00:00 Child Psycho- Socio-cultural Factors in a Child's Development 00:00 Parenting in Child Development 00:00 Schooling Environment in the Development of a Child 00:00 Self-Esteem and Confidence 00:00 Attachment and Relationship Building 00:00 Behavioral Problems in Children 00:00 Bullying and Child Abuse 00:00 Depression in Children 00:00 Separation in Children 00:00 Stress in Children 00:00 Grief in Children 00:00 Child Therapy and Counselling 00:00

***With this Personal Development Training for Teachers, get a Personal Hygiene Course completely FREE and prevent yourself from being infected by Coronavirus and other contagious diseases.*** Personal Development Training for Teachers is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Personal Development Training for Teachers and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 9 hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Numeracy and IT Desire for entrepreneurship Over the age of 16 Assessment The assessment is straightforward, you need to complete the assignment questions that will be provided to you at the end of the course, you can complete the assignment anytime you want. After you complete and submit your assignment, our tutors will assess your assignment and give you feedback if needed.  After your assignment has been assessed and you have passed, you will be qualified and will be able to apply for a course completion certificate. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Relationship Management in Classroom for Teachers Developing Healthy Relationships with Students 00:08:00 Communicating Effectively with Parents 00:05:00 Managing Management, How to Deal with the Boss 00:06:00 Psychological Tools for the Champion Teacher 00:05:00 Understanding Problems of Child Development for Teachers Factors That Influence Development 00:39:00 Problems of Infancy 00:19:00 Problems of Childhood 00:23:00 Problems of Adolescence 00:29:00 Advanced Diploma in Child Development Factors That Influence Development 00:39:00 Cognitive Development 00:25:00 Social and Emotional Development 00:44:00 Personality and Intellectual Development in Children 00:39:00 Stages of Language Development 00:29:00 Understanding Moral Development 00:20:00 Level 2 Certificate in Professional Supervision Skills Introduction Getting Started 00:01:00 Setting Expectations Setting Expectations 00:03:00 Setting Expectations Case Study 00:01:00 Setting Goals Setting Goals 00:06:00 Setting Goals Case Study 00:01:00 Assigning Work Assigning Work 00:04:00 Assigning Work Case Study 00:01:00 Degrees of Delegation Degrees of Delegation 00:03:00 Degrees of Delegation Case Study 00:01:00 Implementing Delegation Implementing Delegation 00:07:00 Implementing Delegation Case Study 00:01:00 Providing Feedback Providing Feedback 00:05:00 Providing Feedback Case Study 00:01:00 Managing Your Time Managing Your Time 00:05:00 Managing Your Time Case Study 00:01:00 Resolving Conflict Resolving Conflict 00:04:00 Resolving Conflict Case Study 00:01:00 Tips for Special Situations Tips for Special Situations 00:05:00 Tips for Special Situations Case Study 00:01:00 A Survival Guide for the New Supervisor A Survival Guide For The New Supervisor 00:03:00 A Survival Guide For The New Supervisor Case Study 00:01:00 Wrapping Up Wrapping Up 00:01:00 Classroom Management Training for Teachers Introduction to Teach Like a Champion Introduction Teach Like a Champion 00:10:00 Classroom Management How to Avoid Students Disrupting the Class 00:11:00 How to Stop Distruptions Once They Begin 00:09:00 Choosing an Appropriate Seating Arrangement 00:03:00 Choosing the Best Communication System for the Class 00:10:00 Planning The Critical Importance of Planning 00:08:00 How to Plan an Effective Lesson 00:09:00 How to Plan an Effective Units 00:06:00 How to Plan for the Whole Semester 00:05:00 Assessments and Grading Creating Effective Assessments 00:08:00 Efficient Grading Techniques 00:06:00 The Power of Formative Assessment 00:10:00 The Strengths and Weaknesses of Summative Assessment 00:04:00 Relationship Management Developing Healthy Relationships with Students 00:08:00 Communicating Effectively with Parents 00:05:00 Managing Management, How to Deal with the Boss 00:06:00 Psychological Tools for the Champion Teacher 00:05:00 Conclusion Review the Key Ideas of the Course 00:06:00

Graphic Designing From Basics to Intermediate Level 5 at QLS is a course that will take you on an artistic journey and help you realise your full creative potential. Imagine turning your imaginative concepts into gorgeous visual creations. The first part of the course delves deeply into the fundamentals of graphic design, providing a solid basis for your artistic endeavours. This first stage is essential to comprehending the fundamental ideas that underpin successful visual communication. Foundational design concepts will be given to you as you go, laying the groundwork for more sophisticated abilities and methods. Explore the Adobe suite, beginning with Photoshop, to learn how to work with and improve photographs to make your ideas come to life. After that, the lesson turns to Illustrator and explores the nuances of creating logos and typography. Your ability to create visually striking text and logos will be refined here. As you proceed, the course walks you through the subtleties of print work while revealing the mysteries of Adobe InDesign. By the time this course ends, you will have become proficient with both the fundamentals and intermediate Adobe graphic design tools, giving you the know-how you need to succeed in the ever-changing field of graphic design. Learning Outcomes Understand fundamental graphic design principles. Acquire basic to intermediate skills in Adobe Photoshop. Master typography and logo design in Adobe Illustrator. Gain insights into creating professional logos. Learn the essentials of print work using Adobe InDesign. Why choose this Graphic Designing From Basics to Intermediate Level 5 at QLS course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Graphic Designing From Basics to Intermediate Level 5 at QLS course for? Beginners in graphic design seeking foundational knowledge. Artists transitioning to digital design platforms. Professionals in marketing and communications. Entrepreneurs looking to create their own branding. Students interested in a career in graphic design. Career path Graphic Designer - £22,000 to £40,000 Digital Artist - £20,000 to £35,000 Brand Designer - £24,000 to £45,000 Creative Director - £35,000 to £70,000 Marketing Specialist - £25,000 to £50,000 Freelance Designer - Variable Prerequisites This Adobe Graphic Designing From Basics to Intermediate Level 5 at QLS does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Adobe Graphic Designing From Basics to Intermediate Level 5 at QLS was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for only £115 to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Course Curriculum LESSON 01 Basics of Graphic Design 00:56:00 LESSON 02 Foundation in Design 01:00:00 LESSON 03 Adobe Photoshop Basics 01:02:00 LESSON 04 Designers go to Software 01:03:00 LESSON 05 Adobe Illustrator Introduction and Typography 01:01:00 LESSON 06 Creating Logos with Illustrator 01:02:00 LESSON 07 Logo Design Basics 00:51:00 LESSON 08 Adobe in Design and Print Work Introduction 01:02:00 Order your QLS Endorsed Certificate Order your QLS Endorsed Certificate 00:00:00

Coming soon! An oral health educator has an important and valuable role within a dental practice to promote good oral health care and work with patients to help prevent oral disease. The Certificate in Oral Health Education is specifically designed to equip a Dental Nurse wishing to develop professionally to become an oral health educator, with the knowledge and skills required to be able to effectively deliver oral health care messages, educate various patient groups and have the ability to adapt information and communication to the specific needs of the patient.