Each team has a unique 'team personality' made up from the individuals that form it. It is this aspect that determines how effectively the team works together, the quality of their performance and what they are capable of achieving. This course looks at how teams work together to achieve common results, referred to as team objectives. Effective teams have a common 'team spirit' which directly impacts on their results.
Project Management is simply a combination of steps and techniques for keeping the budget and schedule in line; failures lie in a lack of process and system. This course follows the five stages of the project cycle, which provides a clear process and system for project tracking. A successful project manager demonstrates particular team building skills and develops a thorough knowledge of the team’s strengths and the project’s needs.
Leaders and managers are powerful people who are able to exercise considerable influence over the way in which an organisation operates and its employees. Ethical leadership involves the way that managers and leaders carry out their decision-making in terms of moral issues and choices. It is concerned with right versus wrong, good versus bad and the many shades of grey in between. Moral implications spring from virtually every decision, both on and off the job, requiring the ethical leader to have more imagination and the courage to do the right thing, from an ethical standpoint. This course examines the role of the ethical leader and the influence that he or she can exert in terms of corporate social responsibility (CSR) and improving an organisation’s ethical climate.
Much of management is about finding creative solutions to problems and identifying the appropriate course of action. Creativity and originality explores the power of the mind in bringing things into being from original thought or basic concepts. This course sets out to demonstrate how the power of imagination can build on original thoughts to create solutions and plans, which contribute to workplace performance.
People at work spend a substantial amount of time in meetings: a typical manager can spend half of their work time in meetings of one sort or another. This course looks at the ability to plan and control your meetings and make effective use of your time. Well-run meetings rely upon proper planning, preparation, selection of participants, adherence to issues and time schedules. Meetings also play an important part in the maintenance of good teamwork, supporting working relationships and focusing the team on superior work performance.
Innovation is a special and highly regarded ability in people at work. The organisations that are the most successful at innovation will gain leadership in their market. This course focuses on the role of the corporate innovator in larger scale project development and highlights the importance of building innovative teams in order to maintain a competitive edge
Leaders and managers are unlikely to be effective if they do not understand the theories and practices of motivation. What you believe about people materially affects the way your team reacts to you and your leadership. This course focuses on the inherent needs of people and how to improve productivity and motivate a workforce. The level of motivation displayed by a team is a reflection of the skills of the leader.
To achieve optimum performance and long-term success all organisations have to respond and adapt to the external environment. Similarly, all job specifications within an organisation are conditioned by the plans that need to be followed in order to change. This course addresses the ability you require in having the knowledge and understanding of your organisation’s objectives, strategies and plans as well as your knowledge of the external environment in relation to political, social, financial and market competitive forces that affect your organisation.
Emotional intelligence (EI) is the ability to manage oneself and one’s relationships with others in a mature and constructive manner. Research indicates that EI is closely related to workplace success at all levels of the organisation. In this course we look at six key aspects of EI in order to help develop your skills and abilities in managing yourself and your relationships in the workplace.
Managers and leaders use power every day, many feel reluctant to use it or even to admit that it is part of their job. However, using power effectively is an important skill and by developing influencing techniques can lead to increased effectiveness in a team. This course describes the sources of power and strategies and assesses your abilities in line with these. Power should contribute to organisational goals, respect human rights and conform to standards of equality and justice.