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818 Courses in Cardiff delivered Online

Office Admin and Customer Service Diploma

4.7(160)

By Janets

The Office Admin and Customer Service Diploma is designed to prepare you for an exciting career in office administration by increasing your skill level in computer applications, public speaking, interpersonal relations, and information management. In addition to skill development, employment preparation is also covered, including resume and cover letter writing, mock interviews, and job shadowing. You will also be able to learn the structures and objectives involved in conducting of admin assistant and customer service. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who is this course for? Office Admin and Customer Service Diploma is suitable for anyone who want to gain extensive knowledge, potential experience and professional skills in the related field. This is a great opportunity for all student from any academic backgrounds to learn more on this subject. Career path Training offered by the Office Admin and Customer Service Diploma could potentially benefit a range of roles, but would particularly enhance careers in Office Administration Sales Customer Service Receptionist and Secretarial Work Business Management Marketing Other professional admin roles

Office Admin and Customer Service Diploma
Delivered Online On Demand4 days
£9.99

Job Search Skills Training

By Training Tale

The relevant industry experts developed this Job Search Skills Training course. Searching for a job can be exciting; it can also be fraught with anxiety and discomfort due to change and the unknown. Whether you are already in the midst of a job search or are considering one, this Job Search Skills Training course will provide you with the skills necessary to identify and apply for suitable jobs, as well as to prepare for and conduct yourself in a job interview. The job market today is not what it was even five years ago. Knowing where to go, who to talk to, and what opportunities are available will help you transition from someone who fantasizes about having a job to someone who has the job they've always wanted. The purpose of this Job Search Skills Training course is to help you determine your skillset, the type of work that is important and realistic to include in your search, and how to get started. Learning Outcomes After completing this Job Search Skills Training course, the learner will be able to: Learn how to identify achievable job goals. Gain a thorough understanding of the key qualities required for employment from an employer's perspective. Know the different types of CVs and cover letters used to apply for jobs. Know how to identify suitable job opportunities and apply for them. Understand how to prepare for an interview. Understand how to conduct yourself in an interview situation. Know how to reflect on your own performance following an interview situation. Why Choose Job Search Skills Training Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Job Search Skills Training Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. ***Job Search Skills Training Bundle Course Course 01: Job Search Skills Training Course 02: Level 4 Time Management Course Course 03: Communication Skills Course ***Other Benefits of Job Search Skills Training Bundle Course Free 3 PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the course ] Course Curriculum Module 01: Preparing to Achieve Own Job Goals Understand how to identify achievable job goals Understand the key qualities required for employment from an employer perspective Be able to identify own employability skills Module 02: Promoting Yourself and Preparing for a Job Interview Know the different types of CV and cover letter used to apply for jobs Understand where and how to search for jobs Be able to identify suitable job opportunities and apply for them Understand how to prepare for an interview Be able to conduct self in an interview situation Be able to reflect on own performance following an interview situation --------------------- **Level 4 Time Management Course Course Curriculum Module 1: Basics of Time Management What is Time Management? Importance of Time Management What are Time Management Skills? How to Improve Time Management Skills? Implications of Poor Time Management Module 2: Prioritize Your Time Managing Time & Goals Prioritizing Making Lists Managing Your Lists & Priorities Getting It Done Module 3: Organize Your Time Scheduling Project Schedules Module 4: Using Your Time Efficiently Managing Distractions Maintaining A Healthy Rhythm Module 5: Time Management in the Workplace Respecting Other People's Time Keeping Your Team Focused Keeping Your Boss Focused Committing to Personal Change Module 6: Time Management for Students Principles of Time Management for Students Module 7: Time Management Software The Future is Here Project Management Software Information Capture, Sharing, and Development Software Collaboration Software Personal Organization Software and To-Do List Managers Module 8: Create a Value-Based Time Management Plan Does the Way You Spend Your Time Truly Reflect Your Values? Are You Mistaken About Your Priorities? Why Aren't You Spending Time on the Important Stuff? Live a Value-Centered Life --------------------- **Communication Skills Course Course Curriculum Module 1: Introduction to Communication What is Communication? Important Elements of Communication Steps of Communication History of Communication Communication Purpose Communication Challenges and Criticism Communication Rights & Responsibility Module 2: The Communication Skills What are Communication Skills? Communication Skills Examples How to Improve Communication Skills? Workplace Communication Relationships Module 3: Different Types of Communication What is Intrapersonal Communication? What is Interpersonal Communication? What is Small-Group Communication? What is Public Communication or Public Speaking? What is Mass Communication? What is Non-Verbal Communication? Module 4: Different Methods of Communication Listening Speaking Reading Writing Module 5: Styles of Communication Passive Style Aggressive Style Passive-aggressive Style Assertive Style Strategies for Developing Assertive Communication Communication Styles & Connection Module 6: Barriers to Communication How the Minds Work Sender's Behavior Receiver's Behavior Process of Overcoming Barriers Module 7: Assessing Communication Competence: Relevant Criteria What is Adaptability? What is Conversational Involvement? What is Conversational Management? What is Empathy? What is Effectiveness? What is Appropriateness? Self-Perceived Communication Competence Scale (SPCC) Module 8: Seven Actions for Effective Communication Listen Carefully and Responsively Explain Your Conversational Intent and Invite Consent Express Yourself More Clearly and Completely Translate Other's Complaints and Criticisms Into Specific Requests Ask Questions More 'Open' and More Creatively Express More Appreciation Make Better Communication an Important Part of Your Daily Life Module 9:Do's and Don'ts of Effective Communication Things That Can be Done for Effective Communication Things That Should Avoid for Effective Communication Assessment Method After completing each module of the Job Search Skills Training Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? The Level 2 Award in Job Search and Interview Skills is ideal for anyone who wants to learn how to apply for the job they want. Requirements There are no specific requirements for this Job Search Skills Training Course because it does not require any advanced knowledge or skills. Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Certificates Certificate of completion Digital certificate - Included

Job Search Skills Training
Delivered Online On Demand2 hours
£12

How to speak in public with Karen Hale - Speak up and be heard

By The Motivation Clinic

An interactive workshop with Karen Hale. Learn how to gain the confidence, skills and techniques to speak up so you can be heard. "There are two types of speakers: Those who get nervous and those who are liars." - Mark Twain Is this you? Promotions not applied for, jobs roles not tried for, networking events not attended? Parties avoided, family ceremonies not spoken at, too much left unsaid? Do you have excellent ideas that get lost in time because you are fearful of voicing them. Have you missed opportunities because it involves showing up? Do you stay silent in meetings? Do you have a brilliant business idea that isn’t being pursued because you know it will involve some kind of networking or public speaking? If the answer to any/most of these is YES, then read on... This workshop is strange by its nature. Why would someone who disliked public speaking, go to a place where they would speak in public? This is why.... Because Karen has analysed what makes a good communicator when speaking informally to people; she has taken those aspects and developed a group of exercises that allows you to use these exact techniques when speaking at networking events and in public. Added to that, Karen provides a smorgasbord of methods on how to control nerves to ensure you communicate at your authentic best. Please note: everybody in the room will be there for the same reason as you! You will be supported and encouraged and will learn how to turn fear into empowerment! About Karen: An empowerment and public speaking coach with over 30 years experience in coaching and advising individuals and business leaders from a diverse range of sectors on effective communication skills. It takes a second to form a first impression about a person. Your body language, clothes, speech and personal presence convey messages about your background, skills and expertise. Karen works with her clients to ensure they make that first impression powerful and authentic so they get remembered for the right reasons. By creating a confident and authentic presence you increase your visibility and your credibility. “Karen is a truly special individual. She made me feel totally at ease and was able to help me stand and speak confidently for the first time and she did that all with huge warmth and a lot of humour.” She fulfils her greatest passion on a daily basis, helping people present themselves to the outside world in the very best way. She has enabled hundreds of people to move on in their life and careers and build their growth, confidence and image. Karen works across a huge spectrum - from CEOs in FTSE 100 companies to Foundation Class university students at UAL coaching presentation skills. She coaches senior individuals and consults to leading global banks, private banks and family offices, advising business leaders and their teams. She is Central School of Speech and Drama trained. Kind words about Karen... I have had the absolute pleasure of working with Karen numerous times over the past 16 years to assist me in my various corporate roles. Karen has always been the person I have turned to first and foremost when I have needed help with my personal brand, presence and communication, helping me develop confidence in public speaking and showing up in front of the camera. A HUGE thank you for Monday – you were wonderful. The feedback we have had has been unbelievable – I can honestly say in all my years in this industry I have never heard such positive comments on every aspect. Karen has an incredible gift of making you feel completely at ease and is able to bring the best out of a person with ease. She is friendly, approachable and warm and I now refer Karen to everybody I know who needs assistance with any type of public speaking, communication and confidence requirement. The results speak for themselves. Highly recommend! You can contact Karen at: https://www.linkedin.com/in/karen-hale-8925862b/ / 07956626740 For any questions regarding this event, please contact the organiser lara@themotivationclinic.co.uk / 07817247727 - thank you!

How to speak in public with Karen Hale - Speak up and be heard
Delivered OnlineFlexible Dates
£5

Handmade Soap Making Course

5.0(3)

By School Of Health Care

Soap Making: Handmade Soap Making Course Online Are you looking for a creative and fulfilling hobby that allows you to create luxurious, all-natural soaps from scratch? Look no further! Welcome to our exclusive Handmade Soap Making course. This Soap Making: Handmade Soap Making Course will take you on a delightful journey into the world of soap crafting. Through this Soap Making: Handmade Soap Making Course, you will learn the secret techniques to craft beautiful, nourishing soaps using high-quality ingredients. Our Soap Making: Handmade Soap Making Course starts from scratch, making it perfect for beginners. With this Soap Making: Handmade Soap Making Course learn about the necessary tools, safety guidelines, and fundamental soap making techniques. Don't miss this opportunity. Whether you're seeking a rewarding hobby or dreaming of starting your soap-making venture, our Soap Making: Handmade Soap Making Course is the perfect choice. Enrol in our Soap Making: Handmade Soap Making Course now and experience the joy of crafting beautiful, natural soaps that will enrich your life and the lives of those around you! Main Course: Handmade Soap Making Course Free courses included with Soap Making: Handmade Soap Making Course: Along with Handmade Soap Making Course you will get free Communication Skills Along with Handmade Soap Making Course you will get free Public Speaking Along with Handmade Soap Making Course you will get free Negotiation Skills Special Offers of this Soap Making: Handmade Soap Making Course: This Soap Making: Handmade Soap Making Course includes a FREE PDF Certificate. Lifetime access to this Soap Making: Handmade Soap Making Course Instant access to this Soap Making: Handmade Soap Making Course 24/7 Support Available to this Soap Making: Handmade Soap Making Course Soap Making: Handmade Soap Making Course Online This Soap Making: Handmade Soap Making Course is a comprehensive, instructor-led course that will offer you an extensive understanding of Handmade Soap Making. By the completion of the Handmade Soap Making Course, you will have a thorough understanding of the traits of a successful leader as well as how to apply the methods gained in this Handmade Soap Making course to advance your career. Who is this course for? Soap Making: Handmade Soap Making Course Online This Soap Making: Handmade Soap Making Course is perfect for aspiring soap artisans and hobbyists looking to craft natural, luxurious soaps. It also caters to entrepreneurs seeking to start a rewarding career path in the handmade soap industry. Embrace creativity, wellness, and sustainability with "Handmade Soap Making" today! Requirements Soap Making: Handmade Soap Making Course Online To enrol in this Soap Making: Handmade Soap Making Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Soap Making: Handmade Soap Making Course. Be energetic and self-motivated to complete our Soap Making: Handmade Soap Making Course. Basic computer Skill is required to complete our Soap Making: Handmade Soap Making Course. If you want to enrol in our Soap Making: Handmade Soap Making Course, you must be at least 15 years old. Career path Soap Making: Handmade Soap Making Course Online You can flourish in the appropriate field by completing this Soap Making: Handmade Soap Making Course, which will assist you in gaining all the necessary theoretical knowledge.

Handmade Soap Making Course
Delivered Online On Demand48 minutes
£12

Presentation Skills

By The Teachers Training

Improve your communication with our Presentation Skills course. Learn how to engage your audience, deliver your message clearly, and boost your confidence in public speaking.

Presentation Skills
Delivered Online On Demand2 hours
£15

Inspirational Leadership Skills: Practical Motivational Leadership

By NextGen Learning

Inspirational Leadership Skills: Practical Motivational Leadership Course Overview: The "Inspirational Leadership Skills: Practical Motivational Leadership" course is designed to empower aspiring leaders with the essential skills to lead with confidence and inspire others. This course covers a wide range of leadership aspects, including emotional intelligence, effective communication, public speaking, and decision-making. It is ideal for those seeking to enhance their leadership capabilities, foster motivation, and create positive organisational change. Learners will develop the skills needed to influence and motivate others, solve complex problems, and lead with emotional intelligence, setting them up for success in leadership roles. Course Description: This course offers a comprehensive exploration of key leadership principles that every leader must master. Topics include the development of self-leadership, the role of emotional intelligence in leadership, and mastering communication skills for effective team engagement. Learners will delve into public speaking techniques, critical thinking strategies for decision-making, and methods for motivating and counselling individuals. Additionally, the course covers management and leadership strategies, equipping learners with the tools to handle organisational challenges. Throughout the course, learners will gain the knowledge and confidence to lead with influence and drive positive results. Inspirational Leadership Skills: Practical Motivational Leadership Curriculum: Module 01: Developing the Leader Within You Module 02: Emotional Intelligence in Leadership Module 03: Communication Skills Module 04: Public Speaking Module 05: Critical Thinking in Problem-Solving and Decision Making Module 06: Motivation and Counselling Module 07: Management and Leadership (See full curriculum) Who is this course for? Individuals seeking to enhance their leadership capabilities. Professionals aiming to improve their managerial and communication skills. Beginners with an interest in leadership or management roles. Those aiming to motivate and inspire teams in various industries. Career Path: Team Leader Manager Executive Leadership Consultant Public Speaker HR Professional Motivational Speaker

Inspirational Leadership Skills: Practical Motivational Leadership
Delivered OnlineFlexible Dates
£7.99

Presentation Skills

By NextGen Learning

Presentation Skills Course Overview This course on Presentation Skills is designed to help learners develop the confidence and techniques necessary to deliver engaging and effective presentations. It covers key aspects of presentation delivery, from understanding audience psychology to mastering various engagement techniques. Learners will be guided on how to structure content, use humour, and create a safe, welcoming environment for their audience. By the end of the course, participants will be equipped with the skills to deliver presentations that are not only informative but also captivating and memorable. Course Description Throughout this course, learners will explore the essential principles behind effective presentation techniques. The content includes creating a sense of security for the audience, fostering a positive atmosphere, and using humour to enhance engagement. Learners will also delve into methods of connecting with different audience types, ensuring their message is both clear and compelling. The course will include modules that focus on both verbal and non-verbal communication, giving learners the ability to present confidently in any setting. By the end of this course, participants will be prepared to present with impact, regardless of their experience level. Presentation Skills Curriculum Module 01: Introduction to Archetype Module 02: Make Your Audience Feel Safe Module 03: Make Your Audience Feel Good Module 04: Make Your Audience Laugh Module 05: Course Wrap Up (See full curriculum) Who is this course for? Individuals seeking to improve their public speaking skills. Professionals aiming to enhance their communication and presentation abilities. Beginners with an interest in presentation techniques. Anyone looking to build confidence when presenting to groups. Career Path Public Speaking Coach Corporate Trainer Event Speaker Communications Specialist Marketing and Sales Presentations

Presentation Skills
Delivered OnlineFlexible Dates
£7.99

Teaching Assistant & Communication Skills Training

By IOMH - Institute of Mental Health

Overview of Teaching Assistant & Communication Skills Training Join our Teaching Assistant & Communication Skills Training course and discover your hidden skills, setting you on a path to success in this area. Get ready to improve your skills and achieve your biggest goals. The Teaching Assistant & Communication Skills Training course has everything you need to get a great start in this sector. Improving and moving forward is key to getting ahead personally. The Teaching Assistant & Communication Skills Training course is designed to teach you the important stuff quickly and well, helping you to get off to a great start in the field. So, what are you looking for? Enrol now! This Teaching Assistant & Communication Skills Training will help you to learn: Learn strategies to boost your workplace efficiency. Hone your skills to help you advance your career. Acquire a comprehensive understanding of various topics and tips. Learn in-demand skills that are in high demand among UK employers This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Teaching Assistant & Communication Skills Training. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-To-One Support from a Dedicated Tutor Throughout Your Course. Study Online — Whenever and Wherever You Want. Instant Digital/ PDF Certificate. 100% Money Back Guarantee. 12 Months Access. Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion – Digital / PDF Certificate After completing the Teaching Assistant & Communication Skills Training course, you can order your CPD Accredited Digital/ PDF Certificate for £5.99. Certificate of Completion – Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. Shipping Charges: Inside the UK: £3.99 International: £10.99 Who Is This Course for? This Teaching Assistant & Communication Skills Training is suitable for anyone aspiring to start a career in relevant field; even if you are new to this and have no prior knowledge, this course is going to be very easy for you to understand. On the other hand, if you are already working in this sector, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level. This course has been developed with maximum flexibility and accessibility, making it ideal for people who don’t have the time to devote to traditional education. Requirements You don’t need any educational qualification or experience to enrol in the Teaching Assistant & Communication Skills Training course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path The certification and skills you get from this Teaching Assistant & Communication Skills Training Course can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors.

Teaching Assistant & Communication Skills Training
Delivered Online On Demand19 hours 8 minutes
£11.99

Gain Confidence and Presence as a TV Presenter

By NextGen Learning

Gain Confidence and Presence as a TV Presenter Course Overview: "Gain Confidence and Presence as a TV Presenter" is an engaging and comprehensive course designed for aspiring TV presenters who wish to enhance their on-screen presence. It covers the essential skills and knowledge required to succeed in this field, focusing on confidence-building, presenting techniques, and key industry practices. Learners will gain the ability to speak confidently in front of the camera, handle teleprompters, and create a professional showreel, ultimately helping them to establish a strong and compelling presence in the media. This course is ideal for those looking to build a career as a TV presenter, as it provides the tools and techniques needed to excel in both live and recorded broadcast settings. Course Description: This course delves into the core aspects of becoming a successful TV presenter, with a focus on building confidence and mastering key techniques. Participants will explore various topics such as understanding the role of a presenter, the qualifications and skills required, and the best practices for speaking in front of the camera. Additionally, the course covers teleprompter use, creating showreels, conducting interviews, and crafting scripts for effective presentation. Learners will gain valuable insights into the nuances of TV presenting, allowing them to present with clarity, confidence, and professionalism. By the end of the course, learners will have the knowledge and skills needed to step into the world of television presenting, whether for news, entertainment, or specialised broadcasts. Gain Confidence and Presence as a TV Presenter Curriculum: Module 01: Who is a TV Presenter? Module 02: Qualifications and Skills Required to Become a Presenter Module 03: Essentials to Become a Presenter Module 04: Talking To/ Speaking in Front of The Camera Module 05: Talk Back and Teleprompter Module 06: Creating a Showreel Module 07: Interviewing Techniques Module 08: Scripting Techniques (See full curriculum) Who is this course for? Individuals seeking to build a career as a TV presenter Professionals aiming to enhance their public speaking skills Beginners with an interest in media and broadcasting Those looking to improve their on-screen presence and confidence Career Path: TV Presenter News Anchor Broadcast Journalist Entertainment Host Media Consultant Radio Presenter Content Creator for TV or Online Platforms

Gain Confidence and Presence as a TV Presenter
Delivered OnlineFlexible Dates
£7.99

Complete Communication Skills Master Class for Life

3.0(2)

By Alpha Academy

Want to speak with confidence, connect with others easily, and express your thoughts clearly? This Complete Communication Skills Master Class is your guide to doing just that. Whether you’re talking in meetings, speaking on stage, or making new friends, this course helps you master the art of clear and effective communication. Learning Outcomes Understand what makes communication effective Learn to talk to anyone with ease Master the art of storytelling Improve your public speaking skills Build influence and connect with others Who is this for? This course is for anyone who wants to become a better speaker in everyday life, at work, or on stage. Whether you are a student, job seeker, manager, business owner, or simply someone who wants to connect better with others, this course is made for you. You don’t need any special skills or background—just the desire to learn and grow. Career path Completing this course can open doors to roles that require strong speaking and listening skills. You'll feel more confident in interviews, workplace discussions, meetings, and public events. Better communication helps in almost every job. Prerequisites No previous experience is needed. This course is open to learners of all levels. You just need a willingness to learn, a good internet connection, and basic English reading and listening skills.capabilities. Certification Upon completion of the course and passing the final assessment, you can obtain a PDF certificate for £9.99. Hard copy certificates are available for an additional £15.99. Disclaimer: This is an online course with pre-recorded sessions. Course access will be granted within 24 hours of enrollment. (Learn more about this online course)

Complete Communication Skills Master Class for Life
Delivered Online On Demand5 hours
£10.99