Duration 2 Days 12 CPD hours This course is intended for Professionals desiring to improve working relationships and maximize cooperation and productivity will benefit from this course. Overview After completing this workshop, students will be able to: Describe the importance of effective work relationships Identify the interdependencies between you and your colleagues Communicate effectively to create rapport and connect with others Identify and maintain your network of professional relationships Develop collaborative, trust-based relationships that achieve meaningful results In the interdependent workplace, we rely on each other to get things done. A professional network isn?t something we can take for granted ? mapping work relationships can be a complex task and understanding different behavioral styles takes effort - but it pays off! Good working relationships means more than just reducing conflict and misunderstandings. It also means building trust, increasing influence, and benefitting from the knowledge and advice of co-workers and senior managers. This workshop will help you develop relationship building skills so you can communicate who you are, what you need, and why you need it in a way that builds trust, respect, and a professional reputation. The Importance of Work Relationships Expectations of Work Relationships The Value of Relationships Effects of Work Relationships Mapping Your Work Relationships A Network of Relationships Mapping Work Relationships Languages of Appreciation Identifying Interdependencies Clarifying Purpose Systems Thinking Analyzing Independencies Bridging Work Styles Understanding Behavioral Styles Strengths and Trouble Spots Bridging Different Styles Building Your Network Relationships, Communication, and Results Networking Principles Reputation Management Collaborating For Success Understanding Personalities Aspects of Trust Recognizing Blind Spots Additional course details: Nexus Humans Building Successful Work Relationships (Second Edition) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Building Successful Work Relationships (Second Edition) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Gain essential knowledge and practical skills related to nebuliser therapy with our comprehensive e-learning course. Designed for healthcare professionals, students, caregivers, and individuals interested in medical care. Join now!
Are you a new mother? Do you want to take care of a baby with appropriate skills? Then this course will be perfect for you and your needs! Description: Joys and angst of holding your first baby is an amazing experience. Most parents hit it off with their little ones immediately. The need to bond with an infant is ordinarily activated by an extreme feeling that makes a parent especially a mother need to love and secure her young posterity. For a few people, this may require a more extended period particularly after a lengthy pregnancy or a strenuous work. The key to baby care is to ensure an ideal environment that promotes newborn children's well-being, subjective, enthusiastic and social improvement. In this course you will be able to learn how babies develop, bonding and communication with the baby, changing first baby's diaper, baby essentials, baby feeding guide, health, and nutritious etc. The course covers fundamental components of baby care including babies different behavioral states, essential parts of parental figures' cooperation with newborn children, the part of playing in babies' advancement and approaches to address babies' issues at each condition of their improvement. Who is the course for? Health Professionals and Workers who are into toddlers health and nutrition Anyone who wants to know how to take care of a baby and help the mother Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: This course will be useful for New Mothers and would be beneficial for every kind of occupations and careers like: Child Care Specialists Nanny Paediatrician Infant Massage Therapist Labour and Delivery Nurse Paediatric Nurse Pediatric Physical Therapist Lactation Consultant Midwife And Much More. Level 2 Certificate in Baby Care Bonding Time With My First Baby 00:30:00 Communicating With My First Baby 00:30:00 Fashion Tips For My First Baby 00:30:00 How To Change My First Baby's Diaper 00:30:00 My First Baby Essentials 00:30:00 My First Baby Feeding Guide 00:30:00 My First Baby Learning The Basics 00:30:00 My First Baby: Understanding The Crying Game 00:30:00 Nutritious Bites For My First Baby 00:30:00 The Joys And Angst Of Holding My First Baby 00:30:00 Mock Exam Mock Exam-Level 2 Certificate in Baby Care 00:20:00 Final Exam Final Exam-Level 2 Certificate in Baby Care 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Hello and Welcome Are you like me, passionate and motivated about Wellbeing? My name is Jackie and I'm excited to be sharing this class as an opportunity for you to learn about how we can support our Health and Wellness naturally, the opportunity to live a toxin free life, both topics are increasingly becoming a loving priority for our families. This workshop has been designed with the necessary information you need to start your wellness journey and know that I will be there to support you with any questions you may have. I use these oils daily, they are an effective plant-based solution and support and boost my hormones and my menopause, immune response, support my body to heal both from a physical and emotional perspective, whether these are feelings are from stress or anxiousness. By attending my intro class, you will learn - What is an essential oil and the importance of therapeutic grade - How they can be used Aromatically, Topically and Internally - How to use them to support you emotionally through the limbic system in your brain - How they support your immune system -How to get them into your home -Lots of hints and tips and I'll share my daily routine This class is suitable for everyone, if you are curious come along Please connect with me via jackie.purpletrain@outlook.com if you have any questions. I will need you to confirm via email your attendance to secure your place. These classes are small, so I can afford you time for questions, so please book early to avoid disappointment. Looking forward to meeting you. PLEASE NOTE this class is for new customers or my existing customers, if you are already a doTERRA customer, please speak to your upline. Thank you for your cooperation. *Only book a time to attend if you are committed to show up for our time together. Thank you 🤗 Much love Jackie xxx
Make your life easier, learn how to communicate effectively Do you want to be a good communicator? Professional training for salespeople complete with a certificate Learn how to enter into contracts and how to bookkeep including accounting for travel. Learn from the best in the industry An employment law specialist with extensive experience will be leading the course. Test your knowledge Take the tests and practical tasks in the course to consolidate your knowledge and skills. Take the most effective and comprehensive sales training on the Polish Internet. Join the best salespeople in the business and rocket the sales in your company. In this training discover how the most professional salespeople work every day. Learn how they attract their customers, make business connections, arrange meetings, have key conversations and most importantly how they finalize deals and close contracts. You’ll discover all of this and more with concrete real life examples from a TOP salesperson and manager with 12 years of experience in professional sales. By taking this course you will have instant access to the practices of one of the best salespeople in the business who will also show you their sales process from A to Z as well as interviews with real clients. The sales training is done through the National Education Center’s interactive platform and includes invaluable resources such as a hybrid workshop with practical tasks and training for salespeople complete with expert feedback. Parts of the course will require active participation in order to complete the training. You can take the course at your own pace from the comfort of your own home and will have access to the materials on the interactive platform for two years after completing the course Join the communication course and get the benefits: Learning from a professional instructor24/7 access from any devicePractical exercisesTests, quizzes and recapsCertificate of completionExtra materials and downloadable bonuses100% satisfaction guarantee Your Singing Instructor: Faustine Parsons Communication expert Faustine is a manager, speaker and communication expert. She has over 14 years of experience in coaching and developing people skills for SMEs and international corporations. As a manager, she saw firsthand the importance of an effective team cooperation and got involved in the field. As a consultant, she specialized in smoothing the information exchange, bringing down barriers and creating a positive atmosphere throughout the organization. She developed skills and techniques which solved many of her clients’ problems. She combines the theory of psychology with down to earth practical approach. Let her guide you during the exciting journey through the dynamics of human interactions. Get ready for an interesting and fun ride, as her passion and positivity is contagious from the very beginning. Overview of the course: Detailed video presentations and training videos Fundamentals of effective communication Emotions and problems Daily communication at work and at home Business environment Advanced subjects Repetitions and tests Five repetitions Five tests Final exam Exercises and practial tasks Mapping good and bad practices Recognizing styles, behaviors and personalities Troubleshooting and dispute resolving in practice Giving feedback Overcoming challenges in your position All in one simulation Bonus materials Best practices kaizen map Scenarios and phrases for everyday situations Communication no-nos guide Personalities compendium Experience Beginner-IntermediateLanguage English, German, French, Polish, Portuguese A letter from your expert instructor: Many professionals encounter communication problems both at home and at work. They manifest themselves in misunderstandings, disputes and tension. It does not have to be this way. It all boils down to communication skills. For people and organizations who master them, everything comes easy.In my career, I have seen tremendous transformations on this front. Join me in this unique course and let me show you many of the best practices and techniques to make your life easier. Believe in yourself and make the most of your opportunities. Invest in your communication skills today!Faustine ParsonsCommunication expert
Do you want to increase your business earning and profit through business Synergy? Then this is the right course for you. The course describes the procedures and systems of online Business Synergy so that you can make maximum profit in your joint work. Course Description: Business Synergy refers to the interaction or cooperation of two or more organisations, substances, or other agents to produce a combined effect greater than the sum of their separate effects. Online business or marketing is now a promising field for earning. If you are thinking to make a profit, you should do online business. The profit will be double if you choose online Marketing Synergy. The course will help you to know the details about the online business synergy. The course covers the important issues of the different kinds of online business marketing strategies that will suit your needs, blogging and social media basics, etc. You will also learn the procedures of holding the attentions of the followers in social media. Course Highlights Business Synergy: Blogs, Facebook, Twitter is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Business Synergy: Blogs, Facebook, Twitter into 7 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 4 hours, 10 minutes hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Business Synergy: Blogs, Facebook, Twitter Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Business Synergy: Blogs, Facebook, Twitter is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Business Synergy: Blogs, Facebook, Twitter is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Business Synergy: Blogs, Facebook, Twitter Blogging And Social Media Basics FREE 00:30:00 Treat Your Followers The Right Way FREE 01:00:00 Portion Out Your Time 00:15:00 Use Social Media Video To Get People To Your Blog 01:00:00 Build A Community 00:15:00 Direct All Of This To Your Blog 00:15:00 Wrapping Up 00:15:00 Mock Exam Mock Exam- Business Synergy: Blogs, Facebook, Twitter 00:20:00 Final Exam Final Exam- Business Synergy: Blogs, Facebook, Twitter 00:20:00
Explore the fundamentals of safe and responsible driving with our comprehensive 'Driving Theory: Rules and Responsibilities' course. From understanding road rules to mastering defensive driving techniques, prepare for success on the road and ace your driving test. Enroll now!
Are you a leader or head of a team and want to learn how to improve your team dynamics? Do you need to learn how to build your team to be able to help your organization succeed? Or are you someone who aspires to become one? Then you will be able to learn the important team building skills to help your team and organization improve in this course. Description: Teamwork and cooperation are crucial to help any organization or business succeed. Business is composed of people who are working together to attain its goals. To have a successful team, you need to learn the concept and the factors of success in teamwork. You will learn the four phases of team development and how you can apply this to your organization through this. Through this course, you will understand team building strategies and the organization which you can benefit from. More importantly, you will identify the appropriate actions and how to encourage your team in working diligently. Who is the course for? Department heads or team leaders who want to know about teamwork team building. People who want to learn about the importance of teamwork and team building. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Team Work Team Building Course is a useful qualification to possess, and would be beneficial for the following careers: Chief Executive Department Head Human Resource Manager Supervisor Team Leader. Team Work & Team Building Course Module One - Getting Started 00:30:00 Module Two - Defining Success 00:30:00 Module Three - Types of Teams 00:30:00 Module Four- - The First Stage of Team Development - Forming 00:15:00 Module Five- - The Second Stage of Team Development - Storming 01:00:00 Module Six- - The Third Stage of Team Development - Norming 01:00:00 Module Seven - The Fourth Stage of Team Development - Performing 01:00:00 Module Eight - Team Building Activities 00:30:00 Module Nine - Making the Most of Team Meetings 01:00:00 Module Ten - Solving Problems as a Team 00:30:00 Module Eleven - Encouraging Teamwork 00:15:00 Module Twelve - Wrapping Up 01:00:00 Activities Team Work & Team Building Course- Activities 00:00:00 Mock Exam Mock Exam- Team Work & Team Building Course 00:20:00 Final Exam Final Exam- Team Work & Team Building Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Cyber Security Training Course Overview This cyber security course is accredited by the CPD UK. CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Employees, managers and directors should all have a good understanding of the threat posed by cyber-attacks and the importance of guarding against data breaches. This cyber security short course will explain why cyber attacks and data breaches happen and provide practical advice on how to set up effective defences. First, the course will identify potential 'cyber threat actors' who initiate cybercrime, along with looking at the main motivations behind cyber-attacks on individuals and organisations. On a more practical level, you'll learn how to recognise and deal effectively with phishing attempts. The cyber security course will highlight the importance of keeping passwords secure and cover security for devices, such as smartphones, laptops, tablets or desktop computers. You'll learn how to report a suspected cyber attack, and what to do if you genuinely make a mistake. Finally, we'll underline the importance of cooperation and show how working closely together helps overcome a wide range of cybersecurity issues. Who should take this course? The cyber security course is aimed at employees at all levels of an organisation as it provides an overview of some of the most common cyber security threats encountered in business. Entry Requirement There are no academic entry requirements for this cyber security course, and it is open to students of all academic backgrounds. Advantages Training staff in cyber security is vital to protect your business from these ever present online threats. CPD approval means that this course can be used by those that need to prove they are continually developing themselves. Online training is flexible, efficient and cost effective meaning the candidate can progress through the modules at their own pace and in their own time, so they can fit the training in around their work and personal life. Course Curriculum Module 1: Cyber Security - An Overview Module 2: Combating Cyber Attacks Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Certificate of Achievement Valuable Certification On completion of the course, you will be eligible to download CPD and IIRSM accredited and by the Institute of Hospitality endorsed free electronic certificate instantly. There is a minimal shipping charge applicable to get the hardcopy course completion certificate which is: Shipment Inside the UK = £5.99 International Shipment = £16.99 Overview Cyber Security Training Course Overview This cyber security course is accredited by the CPD UK. CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Employees, managers and directors should all have a good understanding of the threat posed by cyber-attacks and the importance of guarding against data breaches. This cyber security short course will explain why cyber attacks and data breaches happen and provide practical advice on how to set up effective defences. First, the course will identify potential 'cyber threat actors' who initiate cybercrime, along with looking at the main motivations behind cyber-attacks on individuals and organisations. On a more practical level, you'll learn how to recognise and deal effectively with phishing attempts. The cyber security course will highlight the importance of keeping passwords secure and cover security for devices, such as smartphones, laptops, tablets or desktop computers. You'll learn how to report a suspected cyber attack, and what to do if you genuinely make a mistake. Finally, we'll underline the importance of cooperation and show how working closely together helps overcome a wide range of cybersecurity issues. Who should take this course? The cyber security course is aimed at employees at all levels of an organisation as it provides an overview of some of the most common cyber security threats encountered in business. Entry Requirement There are no academic entry requirements for this cyber security course, and it is open to students of all academic backgrounds. Advantages Training staff in cyber security is vital to protect your business from these ever present online threats. CPD approval means that this course can be used by those that need to prove they are continually developing themselves. Online training is flexible, efficient and cost effective meaning the candidate can progress through the modules at their own pace and in their own time, so they can fit the training in around their work and personal life. Course Curriculum Module 1: Cyber Security - An Overview Module 2: Combating Cyber Attacks Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Certificate of Achievement Valuable Certification On completion of the course, you will be eligible to download CPD and IIRSM accredited and by the Institute of Hospitality endorsed free electronic certificate instantly. There is a minimal shipping charge applicable to get the hardcopy course completion certificate which is: Shipment Inside the UK = £5.99 International Shipment = £16.99 FAQ Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org Course Fee £25 £60 58% OFF ð CPD UK Accredited PDF Certificate Included 4 interest-free payments of £6.25 Cyber Security Training quantity ENROL NOW Duration: * Hours Instant Access Get In Touch Today Live CHAT WITH US CALL ON - 0300 124 5585 Certificate of Achievement Valuable Certification On completion of the course, you will be eligible to download CPD and IIRSM accredited and by the Institute of Hospitality endorsed free electronic certificate instantly. There is a minimal shipping charge applicable to get the hardcopy course completion certificate which is: Shipment Inside the UK = £5.99 International Shipment = £16.99 FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org