450 Courses in Cardiff delivered Online

This course is designed to empower individuals with ADHD to overcome challenges and excel in their academic pursuits. In this course, learners will discover personalised study techniques that align with their unique learning style and harness their strengths. This Course At A Glance Accredited by CPD UK Endorsed by Quality Licence Scheme Learn how to harness your ADHD abilities Know how to harness procrastination for good Understand how to study for all exam formats properly Know ADHD strategies for focusing, memorisation, and building motivation Learn how the ADHD brain works, including optimisation on our unique neurochemistry Understand accommodations and why it is necessary to free your intellect Figure out your procrastination type Know how to study for exams the ADHD way Learn how to build an ADHD certified accountability system Learn how to memorise for class Understand how ADHDers learn differently and how to harness it ADHD Training Course - Study Skills Overview This comprehensive course is beneficial for those who want to learn everything about ADHD, its symptoms, combat the disorder, and severe mental illness. You will learn how ADHDers learn differently and how to harness it, tame the last minute monster, understand mindmaps and the importance of learning relationship/context in class. This online course will educate you on class memorisation and flashcards, and quick mnemonics for memorisation. You will learn how to build an ADHD certified accountability system and study the exam the ADHD way. By the end of the course, you will have a thorough understanding of ADHD, how a person with ADHD can learn, what methods and techniques are used for class memorisation and flashcards. Who should take this course? This interactive course is suitable for those who want to gain in-depth knowledge of ADHD, its symptoms, its types, methods to combat the disorder, and how it affects children. Entry Requirements There are no academic entry requirements for this ADHD training course online - study skills, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This ADHD training course online - study skills course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner can grasp from each section. In the assessment pass mark is 60%. Course Curriculum Getting Things Started (What you'll Learn From This Course!) Introduction Why Adhders Learn Differently & How to Harness It (Plus a but of Neuropsych!) Why Us Adhders Learn Differently How Totame the Last Minute Monster (The Cordrenaline Effect) Unit 3b - Mastering the Last Minute effect.wmv How to Learn Class Context to Ace Those Exams! (Plus Some Mindmapping Action) Mindmaps & the Importance of Learning Relationships/context in Class The Super Student Method for Those Med School Grades (Only for Super Keeners) How to Memorize for Class - The ADHD Way! Class Memorization & Flashcards Quick Mnemonics for Memorization Building an Adhd-Certified Accountability System - That Doesn"t Suck! Building an Adhd-Certified Accountability System How to Study for Exams - The ADHD Way! How to Study for Exams - The ADHD Way! Figure Out Your Procrastination Type, Then Dance on Its Grave! Figure Out & Outsmart Your Procrastination Style How to Start Anything Boring! (The 2 Part Break Method) How to Start Anything Boring! (The 2 Part Break Method) Some Quick Study Tricks to Implement Right Away! Quick Study Tricks Pt 1 Understanding Accessing Accommodations (The Portal to Success!) Accommodations & Why You Need Them to Free Your Intellect Supplementary Resources Supplementary Resources - ADHD - Study Skills Assessment Assessment - ADHD - Study Skills Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Quality Licence Scheme Endorsed The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees.     Certificate of Achievement Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35.   FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. 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Do you want to learn to code? Are you already on your way, but need a boost? Is the motivation a challenge and you want some external accountability? Do you want deeper technical discussions than you can find elsewhere? Or just want a frank chat about whether you have what it takes to succeed? Come study with me.

When mistakes happen in a care setting, honesty isn't optional – it’s a duty. Our Duty of Candour online course walks learners through the essentials of openness and accountability in health and social care environments. From understanding what the duty involves to recognising when and how to apply it, this training provides clarity on expectations for professionals who deal directly with patients, clients, or their families. Designed for those in health, social care, or related roles, this course covers key responsibilities, legal requirements, and the importance of transparency when things don’t go to plan. Whether you're looking to refresh your knowledge or build confidence in handling sensitive disclosures, this course offers structured, accessible content you can follow at your own pace, from wherever you are. No drama, just clear and practical insight to help you stay informed and do the right thing when it matters most. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01 : Introduction to Duty of Candour Module 02 : Duty of the Candour Process Module 03 : Legal Framework Module 04 : Communication Skills for Duty of Candour Module 05 : Understanding and Managing Adverse Events Module 06 : Apology and Compensation Module 07 : Learning from Incidents Module 08 : ccountability and Oversight Module 09 : Cultural Change Module 10 : Future Directions and Challenges Learning Outcomes: Understand the fundamental principles of Duty of Candour. Navigate the Duty of Candour process with confidence. Comprehend the legal framework surrounding healthcare communication. Develop effective communication skills for Duty of Candour situations. Manage adverse events and incidents with a patient-centered approach. Contribute to a culture of accountability and oversight in healthcare. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Healthcare professionals Medical administrators Legal professionals in healthcare Quality assurance specialists Patient advocates Healthcare policymakers Compliance officers Risk management personnel Career path Healthcare Compliance Officer Medical Legal Advisor Patient Experience Coordinator Quality Assurance Specialist Risk Manager in Healthcare Healthcare Policy Analyst Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Level 3 QLS Endorsed Course | Endorsed Certificate Included | Plus 5 Career Guided Courses | CPD Accredited

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Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents, and interests with our special Team Leader in Health Care Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides the professional training that employers are looking for in today's workplaces. The Team Leader in Health Care Course is one of the most prestigious training offered at Skillwise and is highly valued by employers for good reason. This Team Leader in Health Care Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Team Leader in Health Care Course, like every one of Skillwise's courses, is meticulously developed and well-researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At Skillwise, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from Skillwise, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this Team Leader in Health Care? Unlimited access to the course forever Digital Certificate, Transcript, and student ID are all included in the price Absolutely no hidden fees Directly receive CPD Quality Standard-accredited qualifications after course completion Receive one-to-one assistance every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Team Leader in Health Care there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for free. Original Hard Copy certificates need to be ordered at an additional cost of £8. Who is this course for? This Team Leader in Health Care course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skills. Prerequisites This Team Leader in Health Care does not require you to have any prior qualifications or experience. You can just enroll and start learning. This Team Leader in Health Care was made by professionals and it is compatible with all PCs, Macs, tablets, and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as a bonus, you will be able to pursue multiple occupations. This Team Leader in Health Care is a great way for you to gain multiple skills from the comfort of your home.   Module 01: Developing Trust and Accountability Developing Trust and Accountability 00:16:00 Module 02: Team Building & Encouraging Team Team Building & Encouraging Team 00:14:00 Module 03: Equality and Diversity in the Workplace Equality and Diversity in the Workplace 00:17:00 Module 04: Supporting and Encouraging Team Supporting and Encouraging Team 00:15:00 Module 05: Responsibilities & SMART Objectives Responsibilities & SMART Objectives 00:14:00 Module 06: Identifying Team Performance Issues & Feedback Identifying Team Performance Issues & Feedback 00:14:00

Highlights of the Course You will be given ample opportunity to practise on the Manikinin the Face to Face Practical Training National Occupational Standard for Obtaining Venous Blood Sample & demonstrate appropriate infection control principles when performing training 3 Hours of Remote Theoretical Learning & 7 Hours of Face-to-Face Training Sessions at London Centre Once you are confident at taking blood from the manikin, you will have the opportunity to take blood from a fellow participant with consent. Selection of veins for cannulation Arm and hand physiology and anatomy Types of Cannula & Process of cannulation Safety measures & Proper insertion of the cannula What you will learn from this course? Recognise the proper veins for cannulation Learn the physiology and anatomy of the hands and arms Gain knowledge about the different cannula sizes Outline the dangers of cannulation. Know how to select the correct equipment for cannulation Learn how to install the cannula correctly Understand the safety measures that must be followed Learn how to properly remove and cleanse a cannula Acquire an understanding of dressing practices Understand proper sharps disposal techniques Venepuncture and Cannulation Training Course in London  This Venepuncture and Cannulation Training Course will help you become proficient in the safest techniques for handling, flushing, and removing a cannula as well as other important information regarding the venepuncture and cannulation procedures. You will receive hands-on training conducted by specialists in the field and hands-on experience to justify your role.  Effectively identify veins for cannulation Legal aspects of venepuncture and cannulation Arm and hand physiology and anatomy Various types of cannula The entire process of cannulation Safety measures and infection prevention Appropriate cannula insertion and removal Proper prior and aftercare Professional competence and accountability Online theoretical learning We offer comprehensive theoretical instruction for the first part of our Venepuncture and Cannulation Training Course, which you can finish at your convenience. After completing the coursework and tests, you can go to the practical learning section.  Offline practical training (designated London office) You will receive practical demonstrations and hands-on training as a part of the practical training to support your role. To ensure optimum attendance, practical training is offered on weekends. You will be needed to attend the training from our office in London, the location of which will be disclosed to you at the time of enrollment. Who is this Course for? This course is open to health visitors, physiotherapists, occupational therapists and healthcare professionals looking to enhance their cannulation and venepuncture skills This course is also ideal for nurses, midwives, pharmacists and doctors looking to acquire venepuncture and canulation skills Anyone who works in the health sector can take this course to refresh their overall venepuncture and canulation skills Beginners and aspiring individuals who want to begin their career in the health sector can also take this Venepuncture and Cannulation Training Course Entry Requirements This Venepuncture and Cannulation Training Course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone and a reliable internet connection. Assessment This Venepuncture and Cannulation Training Course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure.  Through the MCQs, it is measured how much a learner can grasp from each section. In the assessment, the pass mark is 60%. You will be guided to the practical learning component, which will be delivered face-to-face, once the coursework and tests have been successfully completed. For practical training, weekend sessions have been implemented to assure the highest possible attendance. Your requirement to attend the training at our London office will be made clear to you upon enrollment. Advance Your Career This Venepuncture and Cannulation Training Course will provide you with significant opportunities to enter the relevant job market and select your desired career path. Additionally, by showcasing these skills on your resume, you will be able to develop your career, face more competitors in your chosen sector, and increase your level of competition. If you are looking for Venepuncture and Cannulation Training Course in London, enrol into our affordable and highly informative course, which will open your door towards a wide range of opportunities within your chosen sector. This Venepuncture and Cannulation Training Course is accredited by Continuing Professional Development (CPD).  Cannulation Course Curriculum (E-Learning Material) Module 1: IV Cannulation Training – Course Introduction Module 2: What are Venepuncture and Cannulation Module 3: Anatomy and Physiology of the Circulatory System Module 4: Legal Aspects of Venepuncture (Phlebotomy) and Cannulation Module 5: Practitioner Requirements Module 6: Professional Competence and Accountability Module 7: Documentation and Record Keeping Module 8: Vicarious Liability Module 9: Consent Module 10: Influencing Factors during Venepuncture Module 11: Infection Prevention and Management Module 12: Hemolysis Module 13: Selecting Correct Equipment Module 14: Procedure of Venepuncture and Cannulation Module 15: Order of Draw Module 16: Peripheral Cannula and Venepuncture Module 17: Procedure Prior to Cannulation Module 18: During Cannulation Module 19: Cannula Size and Cannulation Aftercare Module 20: Removal of Cannulation Module 21: Complications Module 22: Cannulation Training: Conclusion

Absenteeism and tardiness aren’t just minor hiccups—they’re the silent killers of productivity. One late arrival here, one missed day there, and suddenly deadlines are slipping and team morale’s taking a nosedive. This Absenteeism and Tardiness Course is designed to help individuals and organisations understand the real impact of poor attendance and late arrivals, and how to manage them with clarity, fairness, and structure. It’s about addressing patterns before they spiral, and learning how to respond with confidence, not confusion. Whether you're a manager trying to steady the ship or an employee aiming to stay ahead, this course offers straight-talking strategies that actually stick. No fluff, no waffle—just clear, actionable insights on expectations, communication, and accountability. Learn how to create a positive culture where people want to show up (on time), and where small changes lead to big improvements. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: Introduction to Absenteeism and Tardiness Module 02: Causes of Absenteeism and Tardiness Module 03: Effects of Absenteeism and Tardiness on the Workplace Module 04: Strategies for Managing Absenteeism and Tardiness Module 05: Measurement and Evaluation of Absenteeism and Tardiness Module 06: Legal and Ethical Considerations Module 07: Proactive Strategies for Prevention Module 08: Technology and Tools Module 09: Building a Culture of Accountability and Well-being Learning Outcomes: Understand the root causes of attendance issues. Assess the workplace impact of absenteeism and tardiness. Develop effective strategies to manage attendance concerns. Apply measurement and evaluation techniques for progress. Navigate legal and ethical considerations with confidence. Implement proactive prevention measures and utilise relevant technology. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? HR professionals seeking to address absenteeism and tardiness issues. Managers and supervisors looking to create a more productive workplace. Business owners aiming to reduce absenteeism's financial burden. Legal professionals interested in workplace compliance and ethics. Anyone involved in employee well-being initiatives. Individuals aiming to enhance their HR skill set. Career path Human Resources Manager Absence Management Specialist Workplace Well-being Coordinator Employment Law Consultant Employee Relations Advisor HR Technology Solutions Analyst Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

The objective of the Level 5 Diploma in Logistics and Supply Chain Management (accredited by OTHM, UK) is intended to develop learners' understanding of policy, management theory and practice in logistics and supply chain management. It provides learners with an opportunity to engage with the challenges facing professionals and policy makers in their own country. They will provide knowledge that underpins the ability to work as an effective manager in the sector. They combine both theoretical and practical knowledge in the profession and will develop and enhance knowledge and skills in the areas of leading change, effective planning and risk assessment and forecasting. You will be able to work in a variety of roles within logistics and supply chain management. Level 5 Diploma in Logistics and Supply Chain Management (Fast Track) Key Highlights Program Duration: 9 Months (Regular mode also available) Program Credits: 120 Credits Designed for working Professionals Format: Online No Written Exam. The Assessment is done via Submission of Assignment Tutor Assist available Dedicated Student Success Manager Timely Doubt Resolution Regular Networking Events with Industry Professionals Become eligible to gain direct entry into relevant Master's degree programme. LSBR Alumni Status No Cost EMI Option The Level 5 Diploma in Logistics and Supply Chain Management (fast track) qualification will develop your understanding of theory and practice relating to your role in Logistics and Supply Chain Management sector. Since, the units combine both theoretical and practical knowledge in the profession, the course will develop and enhance your knowledge and skills in the areas of effective performance, planning and accountability, development and team working. Upon successful completion of the programme, you will also become eligible to gain direct entry into Year 3 of a three-year UK Bachelor's degree programme. This qualification also provide you with an opportunity for academic progressions to Level 5 Diploma in Logistics and Supply Chain Management. Mandatory units (Total Credits: 120) The OTHM Level 5 Diploma in Logistics and Supply Chain Management qualification consists of 6 mandatory units for a combined total of 120 credits Business Communication (20 credits) Purchasing, Supplier Management and Negotiation (20 credits) Supply Chain Management (20 credits) Business Ethics and Corporate Social Responsibility (20 credits) Strategic Management (20 credits) Supply Chain Risk Assessment and Forecasting (20 credits) Who is this course for? Working Professionals, or learners with relevant NQF/QCF/RQF Level 4 diploma or equivalent recognised qualification or for learners who are interested in pursing an Undergraduate Qualification or who are looking for Career Progression and a formal qualification leading to award of degrees in future. Requirements For entry onto the Level 5 Diploma in Logistics and Supply Chain Management qualification, learners must have relevant NQF/QCF/RQF Level 4 diploma or equivalent recognised qualification. You must also be 18 years or older at the beginning of the course. No formal qualification is required from mature learners (over 21 years) who have relevant management experience. Please speak to the Admission Counsellors for waiver information. Career path Become eligible to gain direct entry into Year 3 of a three-year UK Bachelor's degree programme after completion of your Level 5 Diploma in Logistics and Supply Chain Management Completion of your qualification will meet the University standard academic entry requirements.However, each applicant will be subject to individual assessment and other entry requirements which may affect university entry

DASA DevOps Professional: Enable and Scale: In-House Training DevOps embodies both cultural changes and practices through which organizations can facilitate the IT functions of software development (Dev) and software operation (Ops). The DevOps movement advocates automation and phase-based monitoring practices. Its objectives include: Decreasing development cycles · Increasing deployment frequency Improving the reliability of releases Developing a closer alignment with business objectives The DASA DevOps Professional: Enable and Scale course (formerly known as DevOps Practitioner) is designed to provide individuals with the core education necessary to put DevOps into practice. With the help of DevOps theory, pragmatic examples and exercises, and interactive group discussions, the course will help you understand how to apply the necessary skills to practice DevOps. Building on the knowledge learned on theFundamentals course (the 'why'), you will learn the 'how'. The DevOps Professional: Enable and Scale course focuses on improving the skill set of the DASA competency model, which includes competencies like Courage, Teambuilding, DevOps Leadership, and Continuous Improvement. On completion of the DASA DevOps Professional: Enable and Scale training and passing the exam, the certification is awarded. What you will Learn At the end of this program, you will be able to: Explain the importance of DevOps culture and the aspects that can influence it Explain why courage, teambuilding, leadership, and continuous improvement are required in a DevOps environment Explain why courage is essential to enable trust, honesty, and experimentation Identify and evaluate different types of behavior in a DevOps environment Recognize the signals indicating impediments and/or team dysfunctions Describe how to form good DevOps teams and assess their maturity List the effects of happiness and motivation on team performance Identify how leaders encourage feedback and transparency Discuss the factors that leaders can influence to build trust Explain how and why leaders promote a 'safe to fail' environment Analyze value streams to improve throughput and flow Facilitate the tools for continuous improvement: structured problem-solving workshops, Story Mapping sessions, and retrospectives TEAMBUILDING Teambuilding is about understanding the other's point of view, collaboration, mutual accountability, common purpose, and the ability to integrally support the service/product. Design Teams Characteristics of a DevOps team Skills of a DevOps Team Self-organization and autonomy Rules to consider when designing DevOps teams Build Teams Effects of happiness and motivation on performance Feedback Creating high-performance teams Governance Governance within teams and between multiple teams Governance between organizations DevOps contracts DEVOPS LEADERSHIP This module describes how to facilitate teams to high performance, DevOps behavior, transparency, and a service lifecycle mindset. Build Culture Creating the right environment and providing vision and purpose Stimulating the right behavior Servant leadership: giving control, supporting, and inspiring Create Purpose Defining and aligning purpose Purpose of having a purpose Alignment versus autonomy Be a Servant Leader Give control to the team Inspire and support the team Focus on Success Output versus outcome Measuring and steering COURAGE The Courage module is about coaching courageous behavior, proactivity, reflection, trust, open discussions, experimentation, fail fast, and the courage to change. Build Courage The importance of courage Courage in relationship with leadership and feedback Enabling courage at the team level Dealing with failure Think Different Courage day to day Encourage critical thinking Techniques to promote courageous behavior VALUE CUSTOMER-CENTRIC ACTION This module describes the important aspects that are relevant to identify and deliver the required and expected value for all relevant stakeholders. Aspects of Value and Managing Expectations The different aspects of value Stakeholder management Customer collaboration and using customer feedback How to do prioritization CONTINUOUS IMPROVEMENT Continuous improvement describes the importance of a Kaizen mindset, quality at the source, first time right, knowledge-sharing, and the ability to adapt. Build Flow Understanding the importance of flow Using Lean to optimize flow Kaizen as a mindset Radical change versus Kaizen Using Pull to optimize flow Continuous Improvement Tools Kaizen Event Value Stream Mapping Visual Management Retrospective Daily Standup Five Times Why