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10114 Courses in Cardiff delivered Online

Credit Control

By Compete High

🌟 Unlock the Secrets to Financial Success with Credit Control Course! 🌟 Are you ready to take control of your financial destiny? Look no further than our comprehensive Credit Control course! In today's fast-paced world, managing credit effectively is not just a skill, it's a necessity. Whether you're an individual looking to secure your financial future or a professional aiming to excel in the dynamic realm of finance, this course is your ticket to success!   🚀 Why Credit Control Matters? Credit control is the cornerstone of financial stability and success. It's the art of managing credit wisely, ensuring that debts are paid on time, and minimizing the risk of bad debt. From individuals to businesses, mastering credit control is crucial for maintaining healthy cash flow, building a solid credit history, and achieving long-term financial goals. In our Credit Control course, you'll delve into essential strategies for effective credit management, including: Understanding the fundamentals of credit and debt Implementing credit policies and procedures Evaluating credit risk and making informed decisions Negotiating with creditors and debtors Utilizing credit management tools and software Developing strategies for debt recovery With practical insights and real-world examples, you'll gain the knowledge and skills needed to navigate the complexities of credit management with confidence and proficiency.   💼 Who is this for? Our Credit Control course is designed for individuals and professionals alike who are eager to enhance their financial acumen and take charge of their financial future. Whether you're a recent graduate entering the workforce, an entrepreneur managing your business finances, or a seasoned finance professional seeking to sharpen your skills, this course is for you! Individuals seeking to improve their personal finances and credit management skills Small business owners and entrepreneurs looking to optimize cash flow and minimize bad debt Finance professionals aiming to expand their expertise in credit control and risk management Anyone interested in pursuing a career in finance or related fields No matter your background or experience level, our course offers valuable insights and practical strategies that will empower you to succeed in today's competitive financial landscape.   🏆 Career Path Embark on a rewarding career journey with the skills acquired through our Credit Control course. Whether you're pursuing opportunities in finance, accounting, or business management, mastering credit control opens doors to a wide range of exciting career paths, including: Credit Analyst Collections Specialist Financial Controller Risk Manager Loan Officer Accountant Business Consultant Financial Advisor   By investing in your education and honing your credit management skills, you'll position yourself as a valuable asset in any industry, poised for success and advancement. Don't let financial uncertainty hold you back. Enroll in our Credit Control course today and take the first step toward a brighter, more prosperous future! Unlock the secrets to financial success and pave the way for a lifetime of financial freedom and stability. 🌟   FAQ (Frequently Asked Questions) - Credit Control Course Q1: What is Credit Control? A: Credit control refers to the practices and procedures implemented by businesses to manage and monitor the credit extended to their customers. It involves assessing the creditworthiness of customers, setting credit limits, monitoring payments, and taking necessary actions to minimize credit risk and ensure timely payments. Q2: Why is Credit Control important for businesses? A: Effective credit control is crucial for maintaining healthy cash flow and minimizing the risk of bad debts. By implementing sound credit control practices, businesses can ensure that they have sufficient funds to meet their own financial obligations and invest in growth opportunities. It also helps in maintaining strong relationships with customers while protecting the business from potential losses due to non-payment or late payment. Q3: What are the key components of Credit Control? A: The key components of credit control include: Credit assessment: Evaluating the creditworthiness of customers before extending credit to them. Setting credit limits: Establishing the maximum amount of credit that can be extended to each customer based on their risk profile. Credit monitoring: Regularly monitoring the payment behavior of customers to identify any potential issues or risks. Debt collection: Taking appropriate actions to collect overdue payments from customers, including sending reminders, issuing invoices, and, if necessary, pursuing legal action. Reporting and analysis: Analyzing credit-related data and generating reports to assess the effectiveness of credit control strategies and identify areas for improvement. Q4: What are the common challenges in Credit Control? A: Some common challenges in credit control include: Balancing risk and reward: Striking the right balance between extending credit to attract customers and minimizing the risk of non-payment. Managing late payments: Dealing with customers who consistently pay late or fail to pay altogether. Keeping up with regulatory requirements: Staying compliant with relevant laws and regulations governing credit practices. Maintaining customer relationships: Ensuring that credit control measures do not strain relationships with customers while still enforcing payment terms. Adapting to changing circumstances: Adjusting credit control strategies in response to shifts in the economy, industry trends, or changes in customer behavior. Q5: How can I improve my Credit Control skills? A: Improving credit control skills requires a combination of knowledge, experience, and practical application. Consider enrolling in courses or training programs focused on credit management, staying updated on industry best practices and regulations, and seeking mentorship or guidance from experienced credit professionals. Additionally, actively engaging in credit control activities within your organization and learning from both successes and challenges can help enhance your skills over time. Course Curriculum Module 1 Understanding Credit Control Understanding Credit Control 00:00 Module 2 Credit Management Policies and Procedures Credit Management Policies and Procedures 00:00 Module 3 Effective Communication in Credit Control Effective Communication in Credit Control 00:00 Module 4 Financial Management Financial Management 00:00 Module 5 Technology in Credit Control Technology in Credit Control 00:00 Module 6 Managing Disputed Payments and Debt Recovery Managing Disputed Payments and Debt Recovery 00:00

Credit Control
Delivered Online On Demand6 hours
£4.99

Performance Management Training

By Compete High

🚀 Unlock Your Potential with Performance Management Training! 🚀 Are you ready to elevate your career to new heights? Look no further than our dynamic Performance Management Training course! Designed to empower professionals like you with the essential skills and knowledge to excel in today's competitive landscape, this comprehensive program is your gateway to success.   Why Performance Management Training? In today's fast-paced business world, effective performance management is more crucial than ever before. 📈 Organizations worldwide are constantly seeking skilled individuals who can drive performance, motivate teams, and achieve strategic objectives. By enrolling in our Performance Management Training course, you'll gain invaluable insights and techniques to optimize individual and team performance, ultimately propelling your career forward.   Benefits of Our Course: 🔍 Enhanced Performance: Learn how to set clear goals, provide constructive feedback, and conduct impactful performance evaluations to inspire your team to reach new heights. 💼 Strategic Alignment: Discover how to align individual goals with organizational objectives, ensuring everyone is working towards a common purpose. 🌟 Effective Communication: Master the art of communication and interpersonal skills to foster a positive and productive work environment. 📊 Data-Driven Decisions: Harness the power of data analytics to measure performance, identify areas for improvement, and make informed decisions that drive success. 💡 Continuous Improvement: Adopt a growth mindset and implement strategies for continuous improvement, both personally and within your team.   Who is this for? Our Performance Management Training course is ideal for professionals at all levels who are eager to enhance their leadership skills and drive meaningful results. Whether you're a seasoned manager looking to refine your approach or an aspiring leader seeking to build a strong foundation, this course is tailored to meet your needs. HR professionals, team leaders, project managers, and executives alike will benefit from the practical strategies and techniques taught in this program.   Career Path By mastering the principles of performance management, you'll unlock a world of opportunities across various industries and sectors. Whether you aspire to climb the corporate ladder, transition into a leadership role, or launch your own entrepreneurial venture, the skills acquired in this course will set you apart from the competition. From managerial positions to executive leadership roles, the ability to drive performance and maximize productivity is highly sought after by employers worldwide.   In Conclusion Don't let the opportunity to supercharge your career pass you by! Enroll in our Performance Management Training course today and embark on a journey towards professional excellence. With expert instruction, practical insights, and a supportive learning environment, you'll be well-equipped to tackle any challenge that comes your way. Invest in yourself and reap the rewards of a successful career in performance management. The future belongs to those who dare to pursue greatness - join us and unleash your full potential! 🌟   FAQ (Frequently Asked Questions) 1. Is this course suitable for beginners? Absolutely! Our Performance Management Training course is designed to cater to individuals at all skill levels, from beginners to seasoned professionals. Whether you're just starting your career journey or looking to enhance your existing knowledge, our comprehensive curriculum provides the perfect foundation for success. 2. How long does the course take to complete? The duration of the course may vary depending on the learning format and individual pace. Typically, our program is structured to be completed within a set timeframe, ranging from a few weeks to several months. However, we understand that everyone's schedule is unique, so we offer flexible options to accommodate your needs. 3. What learning materials are included? When you enroll in our Performance Management Training course, you'll gain access to a wealth of resources designed to enhance your learning experience. From interactive modules and video lectures to case studies and practical exercises, our comprehensive curriculum covers all aspects of performance management to ensure you have the tools you need to succeed. 4. Will I receive a certificate upon completion? Yes! Upon successfully completing the course requirements, you'll receive a certificate of completion to showcase your newfound skills and expertise in performance management. This certificate can be a valuable addition to your resume and demonstrate your commitment to professional development to potential employers. 5. Can I interact with instructors and fellow students? Absolutely! We believe in the power of collaboration and interaction in the learning process. Throughout the course, you'll have the opportunity to engage with instructors and fellow students through discussion forums, live Q&A sessions, and group projects. This collaborative environment fosters a sense of community and allows for meaningful exchange of ideas and insights. 6. How will this course benefit my career? Our Performance Management Training course equips you with the essential skills and knowledge needed to excel in today's competitive job market. Whether you're looking to advance in your current role, transition into a new position, or explore entrepreneurial opportunities, the principles and techniques you learn in this course will set you apart from the competition and open doors to exciting career prospects. 7. Can I access course materials after completion? Yes! We believe in lifelong learning and want to support your ongoing professional development. Upon completing the course, you'll retain access to course materials and resources, allowing you to review key concepts, refresh your skills, and stay up-to-date with the latest trends and best practices in performance management. Still have questions? Feel free to reach out to our dedicated support team for assistance. We're here to help you succeed every step of the way! Course Curriculum Module 1_ Introduction to Performance Management. Introduction to Performance Management. 00:00 Module 2_ Setting Performance Goals. Setting Performance Goals. 00:00 Module 3_ Providing Feedback. Providing Feedback. 00:00 Module 4_ Evaluating Progress. Evaluating Progress. 00:00 Module 5_ Managing Virtual Teams. Managing Virtual Teams. 00:00

Performance Management Training
Delivered Online On Demand5 hours
£4.99

Dementia Awareness

By Compete High

🌟 Unlock the Power of Understanding with Our Dementia Awareness Course! 🌟   Are you ready to embark on a journey of empathy and knowledge? Dive into the fascinating world of dementia awareness with our comprehensive course designed to enlighten and empower you. 🧠   Why Dementia Awareness Matters: Dementia is a complex condition that affects millions of lives worldwide. Understanding its intricacies is not only crucial for caregivers but also for communities, healthcare professionals, and anyone who seeks to make a positive impact in the lives of those living with dementia. Our course offers invaluable insights into the different types of dementia, its symptoms, and effective communication strategies.   Benefits of Taking Our Course: 🔍 Increased Understanding: Gain a deep understanding of dementia, including its causes, symptoms, and progression. 🤝 Improved Communication: Learn how to communicate effectively with individuals living with dementia, fostering meaningful connections. 🧠Enhanced Empathy: Develop empathy and compassion towards individuals and families affected by dementia, enriching your personal and professional life. 💡 Practical Strategies: Acquire practical strategies and techniques for providing support and assistance to individuals living with dementia. 📚   Continued Learning: Stay updated with the latest research and best practices in dementia care, ensuring you provide the highest quality of support.   Who is this for? Our Dementia Awareness course is perfect for: 👨‍️ Healthcare professionals seeking to enhance their knowledge and skills in dementia care. 👩‍🏫 Caregivers looking to provide better support to their loved ones living with dementia. 👥 Community members who wish to create dementia-friendly environments and support networks. 👩‍🎓 Students interested in pursuing careers in healthcare, social work, or gerontology.   Career Path: Completing our Dementia Awareness course opens doors to a variety of fulfilling career paths, including: 👩‍️ Caregiver: Provide hands-on assistance and support to individuals living with dementia in residential care facilities or home settings. 👨‍🔬 Healthcare Professional: Pursue roles in hospitals, clinics, or specialized dementia care units, delivering specialized care and support. 👩‍💼   Community Outreach Coordinator: Work with local organizations and communities to raise awareness about dementia and provide support services. 👨‍🏫 Educator: Share your knowledge and expertise by teaching courses on dementia awareness or working in educational institutions. 👩‍💻   Researcher: Contribute to advancing our understanding of dementia through research and academic pursuits.   Don't miss out on this opportunity to make a difference in the lives of those affected by dementia. Enroll in our Dementia Awareness course today and embark on a journey of learning, compassion, and empowerment. Together, we can create a world that is more understanding and supportive of individuals living with dementia. 🌟     Frequently Asked Questions (FAQs) Q: Is this course suitable for beginners? A: Absolutely! Our Dementia Awareness course is designed to cater to learners of all levels, including beginners. Whether you're new to the topic or have some prior knowledge, you'll find the course content accessible and engaging. Q: How long does it take to complete the course? A: The duration of the course can vary depending on your individual pace and schedule. On average, most learners complete the course within [insert general time frame, e.g., '4-6 weeks']. However, you'll have the flexibility to study at your own pace and access the course materials at any time. Q: Will I receive a certificate upon completion of the course? A: Yes, upon successfully completing the Dementia Awareness course, you will receive a certificate of completion. This certificate acknowledges your dedication to expanding your knowledge and understanding of dementia, which can be a valuable asset for your professional development or personal growth. Q: Can I access the course materials on mobile devices? A: Absolutely! Our course platform is optimized for mobile devices, allowing you to access the materials anytime, anywhere, and from any device with an internet connection. Whether you prefer to study on your computer, tablet, or smartphone, you'll have the flexibility to learn on the go. Q: Will I have access to instructor support during the course? A: Yes, our dedicated team of instructors and support staff is here to assist you throughout your learning journey. If you have any questions, concerns, or need clarification on course materials, you can reach out to our support team via email, discussion forums, or live chat for prompt assistance. Q: Can I preview the course content before enrolling? A: Unfortunately, we do not offer previews of the course content. However, we provide a detailed course description outlining the topics covered, learning objectives, and benefits of enrolling in the course. If you have specific questions about the course content or structure, feel free to reach out to our support team for more information. Q: Is there a refund policy if I'm not satisfied with the course? A: We strive to ensure that all our learners have a positive and rewarding experience with our courses. If you are not satisfied with the course for any reason, please contact our support team within [insert refund period, e.g., '30 days'] of enrollment, and we will be happy to assist you with a refund or provide further assistance to address your concerns. Your satisfaction is our top priority. Course Curriculum Module 1_ Introduction to Dementia. Introduction to Dementia. 00:00 Module 2_ Person-Centered Care. Person-Centered Care. 00:00 Module 3_ Understanding Behaviors in Dementia. Understanding Behaviors in Dementia. 00:00 Module 4_ Activities for Individuals with Dementia. Activities for Individuals with Dementia. 00:00 Module 5_ Nutrition and Hydration. Nutrition and Hydration. 00:00

Dementia Awareness
Delivered Online On Demand5 hours
£4.99

Human Resource Administration - Complete Video Training

4.3(43)

By John Academy

Description: Human Resource refers to describe both the people who work for a company or organisation and the department responsible for managing resources related to employees. The proper HR knowledge will help the company to solve any problems associated with employees and foster the growth of the business. The Human Resource Administration - Complete Video Training course will help you to know the HR concepts and techniques and support you to be a good HR manager. The job of HR is to recruit mange and provide guidelines or direction to the fellow employees so that they can do their work correctly. The course is divided into two sections - one part deals with the HR concept focusing the procedures of retaining employees, the system of training and development, contemporary motivation theory, and the legal environment of HRM. The second section of the video bundled course deals with the administrative role of an HR manager. The course explains the procedures of job redesign, job enrichment, handling conflict, and the proper ways of appraising, communicating and rewarding. Here, you will also know about the proper methods of leadership. The Human Resource Administration - Complete Video Training course explains the key HR concepts and administration procedures so that you can manage the HR department of your company smoothly and efficiently. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Human Resource Administration - Complete Video Training is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Human Resource Administration - Complete Video Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Human Resources Assistant Introduction Human Resources Assistant FREE 00:10:00 Potential Careers 00:05:00 Attracting and Retaining Employees HRM Overview 00:13:00 Forecasting Demand 00:10:00 Cultural Diversity 00:11:00 Diversity Survey 00:09:00 Recruiting, Selection, and Orientation Job Analysis 00:10:00 Application 00:20:00 Bad Resume 00:05:00 Good Resume 00:12:00 Cover Letter 00:10:00 Selection 00:11:00 Form I-9 00:17:00 Form W-9 00:07:00 Form W-4 00:10:00 Form 1095-B 00:07:00 Compensation and Benefits 00:17:00 Training and Development Personal and Professional Development 00:14:00 Training Evaluation Form 00:12:00 Performance Appraisal Performance Appraisal 00:19:00 Appraisal 00:14:00 Legal Environment of HRM National Labor Relations Act 00:12:00 Labor-Management Relations Act 00:14:00 Occupational Safety and Health Act 00:13:00 Motivating Employees Motivation 00:17:00 Physiological Needs 00:16:00 Motivation-Hygiene Theory 00:12:00 Firm Characteristics 00:22:00 Contemporary Motivation Theory Weakness of Maslow and Herzberg's Theories 00:18:00 Expectancy Theory 00:13:00 Motivation Techniques Management by Objectives 00:17:00 Behavior Modification 00:19:00 Telecommuting 00:20:00 Teams and Teamwork What is a Team? 00:09:00 Stages of Development 00:06:00 Team Cohesiveness 00:09:00 Effective Human Resource Administration Effective HR Administration FREE 00:28:00 Fundamentals of Motivation Motivation - What is it 00:20:00 The Need Hierarchy 00:27:00 The Two-Factor Theory 00:29:00 The Practical Side of Rewards 00:34:00 Individual Behavior Opinions Really Count 00:08:00 The Individual 00:36:00 Interpersonal Behavior 00:24:00 Group Behavior Definition of a Group 00:13:00 Stages of Group Development 00:11:00 Intragroup Behavior 00:19:00 Intergroup Behavior 00:09:00 Team Building 00:42:00 The Informal Organization Nature of Informal Organization 00:34:00 Benefits of Informal Organization 00:09:00 Technology and People at Work The Evolution 00:21:00 Workplace Violence 00:26:00 Stressed Employees 00:14:00 Productivity and Quality Improvement Quality Challenges 00:13:00 Management 00:30:00 Participative Approaches 00:17:00 Job Redesign and Job Enrichment Work in America 00:09:00 Challenges in Job Design 00:09:00 Fundamentals of Leadership Nature of Leadership 00:21:00 Common Behaviors 00:16:00 Contingency Leadership 00:22:00 The Next Decade 00:35:00 Internal Leaders 00:25:00 Developing, Appraising, and Rewarding Employees Integrating the Dimensions 00:20:00 Employee Development 00:27:00 Performance Appraisal 00:53:00 Communicating for Effectiveness Appraisal Problems 00:29:00 Technology's Impact 00:35:00 The Process 00:16:00 Managing Conflict and Change Effective Communications 00:33:00 Nature of Conflict 00:20:00 Nature of Change 00:25:00 Human Relations in Global Business Participation and Communication 00:13:00 Multinational Enterprise 00:22:00 Positioning Yourself as a Professional Attitude in the Workplace FREE 00:10:00 Professionalism 00:03:00 Making Changes through Personal Accountability 00:07:00 Enhancing Your Professional Image Your Image as a Whole 00:05:00 Becoming More Marketable 00:03:00 Communicating and Image 00:08:00 Expanding Your Skills Time Management 00:14:00 Project Management Techniques 00:03:00 Making Decisions 00:06:00 Communicating for Results Keys to Effective Communication 00:26:00 Presentations 00:09:00 Meetings 00:07:00 Building Relationships and Networks Work and Your Personality 00:05:00 Networking 00:07:00 Roles in the Office MRP 00:18:00 Mock Exam Mock Exam- Human Resource Administration - Complete Video Training 00:20:00 Final Exam Final Exam- Human Resource Administration - Complete Video Training 00:20:00

Human Resource Administration - Complete Video Training
Delivered Online On Demand25 hours
£11.99

Working in Multi-Cultural Teams

4.9(9)

By Sterling Training

Build successful and effective multi-cultural teams with our practical, bespoke training courses. Help team members to embrace and harness the skills and abilities their different ages, nationalities, generations and life experiences bring. Courses include: Knowing your team Communication styles Communicative competency in multi-cultural teams Cultural intelligence – understanding our strengths A global mindset Breaking down barriers for better team working Experiential learning – a session in a second language Team dynamics

Working in Multi-Cultural Teams
Delivered in Southampton or UK Wide or OnlineFlexible Dates
Price on Enquiry

Adult Literacy and Numeracy: Essential Skills Development

4.3(43)

By John Academy

Explore essential skills development in adult literacy and numeracy with our comprehensive course. From understanding learning theories to inclusive teaching strategies, master the tools and techniques needed to empower adult learners. Join us now!

Adult Literacy and Numeracy: Essential Skills Development
Delivered Online On Demand3 hours
£11.99

Voice Disorders Awareness

4.7(47)

By Academy for Health and Fitness

Did you know that approximately 7.5% of the UK population suffers from voice disorders? The impact of these disorders on daily life, communication, and emotional well-being can be significant. With a growing need for professionals skilled in addressing voice disorders, there has never been a better time to expand your knowledge and career prospects in this field. Introducing our Voice Disorders course - a comprehensive program designed to provide you with the knowledge to make a real difference in the lives of those affected by speech and language disorders. This course covers essential topics, such as the physiology of voice production, diagnosis and management principles, and effective voice therapy techniques. One of the unique aspects of this course is the focus on both child and adult speech and language disorders, making it relevant to a wide range of professional settings. You'll learn how to differentiate between these disorders and gain practical strategies to support children with speech and language difficulties. This Certificate in Voice Disorders at QLS Level 3 course is endorsed by The Quality Licence Scheme and accredited by CPD QS (with 120 CPD points) to make your skill development & career progression more accessible than ever! Learning Outcomes: Understand the physiology of voice production and its components. Identify various causes and types of voice disorders. Recognise and evaluate functional voice disorders in patients. How voice therapy techniques are applied for treating voice disorders. Differentiate child and adult speech and language disorders. Implement strategies to support children with speech and language difficulties. Evaluate the effectiveness of interventions for speech and language disorders. Why Prefer This Voice Disorders Awareness Course? Opportunity to earn certificate a certificate endorsed by the Quality Licence Scheme & another accredited by CPD QS after completing the Voice Disorders Awareness course Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. ****Course Curriculum**** Here is the curriculum breakdown of this Voice Disorders Awareness: Module 01: Physiology of Voice Production Module 02: Causes of Voice Disorder Module 03: Functional Voice Disorders Module 04: Voice Therapy Module 05: Principles of Diagnosis and Management Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam.Our expert trainers will assess your assignment and give you feedback after you submit the assignment. After passing the Voice Disorders Awareness course exam, you will be able to request a certificate at an additional cost that has been endorsed by the Quality Licence Scheme. CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is designed for individuals who are interested in the field of voice disorders and wish to deepen their understanding of speech and language disorders. The course is suitable for aspiring speech therapists, healthcare professionals, educators, and individuals working in special education settings. Participants will learn about the physiological aspects of voice production, diagnosis, management, and therapy of voice disorders in both children and adults. The course will also provide strategies for helping children with speech and language difficulties. This comprehensive course aims to equip learners with the knowledge to support those experiencing voice disorders. Career path Popular jobs in this sector: Speech and Language Therapist - £25-45k/year Voice Coach - £30-60k/year Rehabilitation Specialist - £28-48k/year Special Education Teacher - £24-42k/year Audiologist - £25-50k/year Certificates Certificate of completion Digital certificate - £10 Certificate in Voice Disorders at QLS Level 3 Hard copy certificate - £89 Show off Your New Skills with a Certificate of Completion After successfully completing the Certificate in Voice Disorders at QLS Level 3, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - £89 inside the UK £10 (including postal fees) for International Delivery Certificate Accredited by CPD QS £29 for Printed Hard Copy Certificate inside the UK £39 for Printed Hard Copy Certificate outside the UK (International Delivery)

Voice Disorders Awareness
Delivered Online On Demand7 days
£12

Career Development Coach

4.7(47)

By Academy for Health and Fitness

A career in career development coaching is a relatively new phenomenon in the United Kingdom. However, with the increasing competition in the job market, people are more willing nowadays to invest in hiring career coaches. So, if you are thinking of developing your career coaching skills or maybe initiating a career in this profession, our course can be your guiding light. As a career coach, your job will be to assist other people in building their skills and capabilities required to improve their job-searching skills. You are also supposed to help your clients in other aspects of career development, such as resume building, and improving their interviewing skills as well as their negotiating skills. This job will necessitate you to be up to date with the latest hiring practices and information to be able to help your clients effectively. Therefore, our course in Career Development Coach can ensure that your skills and knowledge as a career coach are updated. You can also benefit from this course if you are entirely new to this profession and trying to find a starting point. This course can be the kickstart to begin your career as a career development coach. Learning Outcomes of the Course: Understand the basics of career coaching Learn about various coaching and mentoring models Know about the essential Uk employment law Acquire the fundamental qualities of a coach Gain professional knowledge about coach/client relationship Why Prefer this Course? Opportunity to earn a certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Standard-aligned lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the program in your own time, at your own pace Each of our students gets full 24/7 tutor support Our Career Development Coach course contains twelve separate modules. Each module is designed in a thorough and comprehensive manner to ensure your clear understanding of the topics discussed. ****Course Curriculum**** Here is the curriculum breakdown of Career Development Coach course: ***Career Development Coach*** Module 01: Introduction to Career Coaching Module 02: The Career Seeker Module 03: Aspects of Coaching and Mentoring Ethical Module 04: Coaching and Mentoring Models Module 05: Introduction to Personal Development Coach Module 06: Development of Personality Module 07: Essential UK Employment Law Module 08: Fundamental Qualities of a Coach Module 09: Motivation and Mindset Module 10: The Coach/Client Relationship Module 11: Setting Up as a Coach Module 12: Effective Communication Skills Assessment Process Once you have completed all the modules in the course, your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the course. Show off Your New Skills with a Certification of Completion The learners have to successfully complete the assessment of this course to achieve the CPD accredited certificate. Digital certificates can be ordered for only £10. The learner can purchase printed hard copies inside the UK for £29, and international students can purchase printed hard copies for £39. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? You don't need any previous training or training materials to finish the Career Development Coach course. This course is designed for: Anyone interested in developing their skills Anyone already in the relevant profession Anyone wanting to enter the relevant profession Requirements The program does not require any prior knowledge; everyone may participate! This course is open to anyone who is interested in learning from anywhere in the world. Every student must be over the age of 16 and have a passion for learning and literacy. This 100% online course can be accessed from any internet-connected device, such as a computer, tablet, or smartphone. This Career Development Coach course allows you to study at your own speed and grow a quality skillset. Career path A certificate in Career Development Coach course can open up various exciting career opportunities, such as: Careers Adviser Life Coach Career Coach The average salary for a Career Adviser can be £21,000- £35,000 per annum for anyone residing in the United Kingdom.

Career Development Coach
Delivered Online On Demand7 hours
£12

Service Helpdesk & Technical Support

4.7(47)

By Academy for Health and Fitness

48-Hour Knowledge Knockdown! Prices Reduced Like Never Before! Are you looking to improve your current abilities or make a career move? Our unique Service Helpdesk & Technical Support course might help you get there! Expand your expertise with high-quality training - study the Service Helpdesk & Technical Support course and get an expertly designed, great-value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the Service Helpdesk & Technical Support online training course. This Diploma in Service Helpdesk & Technical Support at QLS Level 5 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 150 CPD points) to make your skill development & career progression more accessible than ever! The Service Helpdesk & Technical Support course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Service Helpdesk & Technical Support course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this course. This Service Helpdesk & Technical Support training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Why Prefer This Service Helpdesk & Technical Support Course? Opportunity to earn certificate a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS after completing the Service Helpdesk & Technical Support course Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the Service Helpdesk & Technical Support course: Module 01: Managing Interoffice Calls and Voicemail Module 02: Aspects of Phone Etiquette Module 03: Business Telephone Skills Module 04: Building Rapport Over the Phone Module 05: Inbound and Outbound Calls Module 06: Active Listening and Managing Tough Callers Module 07: Mail Services and Shipping Module 08: Intra Organisation Dealings Module 09: Problem Solving over the Phone Module 10: Record Keeping and Filing Systems Module 11: Business Writing Skills Module 12: Organisational Skills Module 13: Communication Skills Module 14: Customer Relationship Management Module 15: Effective Planning and Scheduling Module 16: Invoicing/Petty Cash Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam.Our expert trainers will assess your assignment and give you feedback after you submit the assignment. After passing the Diploma in Service Helpdesk & Technical Support at QLS Level 5 course exam, you will be able to request a certificate at an additional cost that has been endorsed by the Quality Licence Scheme. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this Service Helpdesk & Technical Support course. This course is open to everybody. Requirements Service Helpdesk & Technical Support You will not need any prior background or expertise to enrol in this course. Career path After completing this course, you are ready to start your career or begin the next phase of your career. Certificates Certificate of completion Digital certificate - £10 Diploma in Service Helpdesk & Technical Support at QLS Level 5 Hard copy certificate - £119 Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in Service Helpdesk & Technical Support at QLS Level 5, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 119 GBP inside the UK 129 GBP (including postal fees) for International Delivery Certificate Accredited by CPDQS 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (International Delivery)

Service Helpdesk & Technical Support
Delivered Online On Demand3 weeks
£12

Customer Service Training

4.7(47)

By Academy for Health and Fitness

Customer service is the key to business success. Excellent customer service builds brand loyalty, enhances the customer's journey and meets their collective needs to keep them satisfied and coming back. This course is the ultimate beginner's guide, providing you with key skills needed for any customer-facing role. From telephone etiquette to stress management strategies, learn from the experts and fast track your career online. The course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the course, you will receive an instant e-certificate as proof of the comprehensive skill development and competency. Add these amazing new skills to your resume and boost your employability by simply enrolling on this course. With this comprehensive course, you can achieve your dreams and train for your ideal career. This course provides students with an in-depth learning experience that they can work through at their own pace to enhance their professional development. You'll get a Free Student ID card by enrolling in this course. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. Enrolling on the course will ensure that you land your dream career faster than you thought possible. Stand out from the crowd and train for the job you want with the program. Learning Outcomes Of This Training Learn how to handle complaints professionally and with confidence Develop the essential communication skills to deal with all types of customers Know how to provide excellent customer service over the phone Understand the steps to successful stress management for the workplace Identify what your customers want and expect from your service Take your career to the next level with an accredited proficiency Progression: After completing this course you can progress towards- Level 1 Award in Customer Service (RQF) Level 1 Certificate in Customer Service (RQF) Level 2 Award in Customer Service (RQF) Level 2 Certificate in Customer Service (RQF) Level 2 Diploma in Customer Service (RQF) Level 2 NVQ Certificate in Customer Service (RQF) Level 3 Diploma in Customer Service (RQF) Why Prefer this Course? Opportunity to earn a certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Standards-aligned lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the program in your own time, at your own pace Each of our students gets full 24/7 tutor support *** Course Curriculum *** Customer Service Course WHY Customer Service Is CRITICAL To Your Business! Good Isn't Good Enough! We Are ALL in the 'Helping Field' Providing 'Concierge' Level Of Service The 5 Tenets Of TQM How To Boost Customer Satisfaction How To Avoid The 10 Deadly Sins Of Customer Service! More Money $$$ - Through Customer Retention How Much Is A Customer Worth? $$$ Do You Understand Your Customer? Dealing With Difficult Customers 'LEAP' Into Customer Service! Exceptional Phone Service WHY Customers Buy From YOU! $$$ BONUS LECTURE!!! FINAL TIPS!!! BONUS LECTURE!!! FINAL TIPS!!! CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This training applies to anyone who is looking to kickstart their career in a customer-facing role Requirements The Customer Service program does not require any prior knowledge This 100% online course can be accessed from any internet-connected device, such as a computer, tablet, or smartphone. This course allows you to study at your speed and grow a quality skillset. Career path On successful completion of this Training, you will have the essential skills needed to provide excellent customer service face-to-face and over the phone. Certificates CPD Accredited Certificate Digital certificate - £10 Assessment Process Once you have completed all the modules in this course, your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the course. CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

Customer Service Training
Delivered Online On Demand3 hours
£12