8126 Courses in Cardiff delivered Online

Team Leader: Team Leader Course Online Introducing Team Leader: Team Leader Course "Empowering the Next Generation" Online course! Leadership is not a skill that can be learned overnight; it takes effort, commitment, and time. However, our Team Leader: Team Leader Course can assist you in developing the qualities and skills required to be a successful, effective, and charismatic leader. If you want to learn Leadership and Management skills and advance your career, this advanced Team Leader: Team Leader Course is the best option for you. This Team Leader: Team Leader Course is ideal for you if you are already employed and managing as few as two employees or supervising a team of many employees, or if you want to start a promising career as a manager, or if you want to improve your readiness for a new business venture. The Team Leader: Team Leader Course also includes several teamwork modules. So, do not miss this opportunity to be an inspiring leader and visionary manager and take your career to new heights by enrolling in this Team Leader: Team Leader Course. Main Course: Level 7 Diploma in Leadership & Management Course Free Courses included with Team Leader: Team Leader Course: Course 01: Level 5 Diploma in Risk Management Course 02: Equality and Diversity Course 03: Level 7 Project Management Course 04: Level 7 Operations Management Course 05: Level 4 Time Management Special Offers of this Team Leader: Team Leader Course: This Team Leader: Team Leader Course includes a FREE PDF Certificate. Lifetime access to this Team Leader: Team Leader Course Instant access to this Team Leader: Team Leader Course 24/7 Support Available to this Team Leader: Team Leader Course [ Note: Free PDF certificate as soon as completing Team Leader: Team Leader Course] Team Leader: Team Leader Course Online This Team Leader: Team Leader Course consists of 10 modules. Course Curriculum of Team Leader: Team Leader Course Module 01: Understanding Management and Leadership Module 02: Leadership over Yourself Module 03: Creativity and Innovation Module 04: Leadership and Teambuilding Module 05: Motivation and People Management Module 06: Communication and Leadership Module 07: Presentation, One-to-one Interview and Meeting Management Module 08: Talent Management Module 09: Strategic Leadership Module 10: Stress Management Assessment Method of Team Leader: Team Leader Course After completing Team Leader: Team Leader Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Apart from this, you do not need to sit for any other assessments. Certification of Team Leader: Team Leader Course After completing the Team Leader: Team Leader Course, you can instantly download your certificate for FREE. The hard copy of the certification will also be delivered to your doorstep via post, which will cost £13.99. Who is this course for? Team Leader: Team Leader Course Online This Team Leader: Team Leader Course is for anyone serious about their professional development. This Team Leader: Team Leader Course is designed primarily for group leaders, managers at all levels, and business professionals. However, students and recent graduates who want to improve their resumes and gain experience are also welcome to enrol in this Team Leader: Team Leader Course. Requirements Team Leader: Team Leader Course Online To enrol in this Team Leader: Team Leader Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Team Leader: Team Leader Course. Be energetic and self-motivated to complete our Team Leader: Team Leader Course. Basic computer Skill is required to complete our Team Leader: Team Leader Course. If you want to enrol in our Team Leader: Team Leader Course, you must be at least 15 years old.

Telephone-Etiquette: Telephone-Etiquette Course Online Unlock Your Professional Success with Telephone-Etiquette: Telephone-Etiquette Course. Elevate Your Communication Skills Today! Are you tired of fumbling through phone conversations, unsure of how to present yourself professionally? Do you want to enhance your communication skills and leave a lasting impression on your callers? Look no further! Our comprehensive course, Telephone-Etiquette: Telephone-Etiquette Course is here to transform your phone interactions and boost your professional success. In this Telephone-Etiquette: Telephone-Etiquette Course, you will learn the fundamental principles of phone etiquette and effective communication. Learn techniques to convey your message clearly, use appropriate tone and language, and build rapport over the phone. With this Telephone-Etiquette: Telephone-Etiquette Course you will acquire the skills to leave a positive impression from greeting callers to efficiently managing their queries or concerns. This Telephone-Etiquette: Telephone-Etiquette Course will cover strategies to achieve your desired outcomes. This Telephone Etiquette course will help you learn how to remain calm, defuse tense situations, and turn negative experiences into positive outcomes. With this Telephone-Etiquette: Telephone-Etiquette Course enhance your communication within your organization through seamless interoffice calls. Discover the art of leaving clear and concise voicemail messages that effectively convey your intended message. Through this Telephone-Etiquette: Telephone-Etiquette Course equip yourself with the skills to address and correct poor telephone etiquette within your team or organization. The Telephone-Etiquette: Telephone-Etiquette Course also provides additional resources to continue your professional development. Don't miss this opportunity to excel in your telephone communication skills and make a lasting impression on your callers. Enrol in Telephone-Etiquette: Telephone-Etiquette Course today and elevate your professional interactions to new heights. Main Course: Telephone-Etiquette Course Free Courses included with Telephone-Etiquette: Telephone-Etiquette Course: Along with Telephone-Etiquette Course you will get free Communication Skills Along with Telephone-Etiquette Course you will get free Level 5 Negotiation Skills Special Offers of this Telephone-Etiquette: Telephone-Etiquette Course: This Telephone-Etiquette: Telephone-Etiquette Course includes a FREE PDF Certificate. Lifetime access to this Telephone-Etiquette: Telephone-Etiquette Course Instant access to this Telephone-Etiquette: Telephone-Etiquette Course 24/7 Support Available to this Telephone-Etiquette: Telephone-Etiquette Course Telephone-Etiquette: Telephone-Etiquette Course Online This Telephone-Etiquette: Telephone-Etiquette Course teaches all the aspects of phone etiquette and using proper phone language. The Telephone-Etiquette: Telephone-Etiquette Course describes how to eliminate phone distractions. Inbound and outbound calls are part of this Telephone-Etiquette: Telephone-Etiquette Course. Through the Telephone-Etiquette: Telephone-Etiquette Course, handling rude or angry callers. Moreover, Telephone-Etiquette course describes handling interoffice calls and voicemail messages. This Telephone-Etiquette: Telephone-Etiquette Course is helpful for correcting poor telephone etiquette and wrapping up. Who is this course for? Telephone-Etiquette: Telephone-Etiquette Course Online This Telephone-Etiquette: Telephone-Etiquette Course is perfect for students, business experts or stay-at-home parents. Requirements Telephone-Etiquette: Telephone-Etiquette Course Online To enrol in this Telephone-Etiquette: Telephone-Etiquette Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Telephone-Etiquette: Telephone-Etiquette Course. Be energetic and self-motivated to complete our Telephone-Etiquette: Telephone-Etiquette Course. Basic computer Skill is required to complete our Telephone-Etiquette: Telephone-Etiquette Course. If you want to enrol in our Telephone-Etiquette: Telephone-Etiquette Course, you must be at least 15 years old. Career path Telephone-Etiquette: Telephone-Etiquette Course Online After completing this Telephone-Etiquette: Telephone-Etiquette Course, you may be able to pursue a variety of promising career opportunities related to this Telephone-Etiquette field.

HR and Leadership Management is one of our best selling and most popular course. This course is suitable for anyone aspiring to or already working in Leadership and looks at skills needed to improve Leadership. By taking this course you will gain the necessary skills to perform effectively in this field. The HR and Leadership Management is organised into 3 modules and includes everything you need to become successful in this profession. To make this course more accessible for you, we have designed it for both part-time and full-time students. You can study at your own pace or become an expert in just 29hours! If you require support, our experienced tutors are always available to help you throughout the comprehensive syllabus of this course and answer all your queries through email. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post.

Creating a compelling social media hook for your OneNote online course can significantly boost your visibility and attract more learners. Start by crafting a message that highlights the unique benefits of your course, such as its convenience, comprehensive content, and interactive features. Use engaging visuals and testimonials to showcase the value of your course. Leverage the power of storytelling to connect with your audience on an emotional level, making the learning experience relatable and desirable. Tailor your message to fit the platform you're using; for instance, a short and catchy hook for Twitter, a visually appealing post for Instagram, or a detailed and informative article for LinkedIn. Remember to include a clear call-to-action, encouraging potential students to sign up or learn more. By combining these elements, you can create a social media hook that resonates with your target audience and sets your OneNote course apart from the competition.

CRM: Customer Relationship Management Would you want to learn about various methods for choosing tools and the best ways to keep customers? Our in-depth CRM (Customer Relationship Management) will assist you in expanding your knowledge about the CRM sector. Our CRM (Customer Relationship Management) provides an introduction to Customer Relationship Management (CRM) along with its all functions. Also, the CRM (Customer Relationship Management) explains CRM strategies, and data analysis in CRM and CRM Databases. Moreover, this CRM (Customer Relationship Management) includes difficulties handling processes. Additionally, the CRM (Customer Relationship Management) explain how to deepen the customer relationship and the future of CRM. Enhance your organisational efficiency and maximise business growth through our effective CRM (Customer Relationship Management) practices! Learning Outcome of CRM (Customer Relationship Management) This CRM (Customer Relationship Management) will teach you about: Introduction to CRM (Customer Relationship Management). The CRM (Customer Relationship Management) explains CRM fundamentals. CRM (Customer Relationship Management) also includes CRM strategies. Data analysis in CRM and collecting CRM databases are parts of this CRM (Customer Relationship Management). Through the CRM (Customer Relationship Management), you will learn about deepening customer relationships. Handling customer complaints and the future of CRM is elaborately explained in this CRM (Customer Relationship Management). Special Offers of this CRM: Customer Relationship Management Course This CRM: Customer Relationship Management Course includes a FREE PDF Certificate. Lifetime access to this CRM: Customer Relationship Management Course Instant access to this CRM: Customer Relationship Management Course Get FREE Tutor Support to this CRM: Customer Relationship Management Course CRM: Customer Relationship Management Unlock the full potential of your customer interactions with our CRM: Customer Relationship Management course, offering a comprehensive introduction to CRM strategies and functionalities. This CRM: Customer Relationship Management course guides you through the essentials of CRM, from data analysis to managing CRM databases. Learn how to navigate challenges and streamline processes through the CRM: Customer Relationship Management framework. Moreover, the CRM: Customer Relationship Management course teaches you to deepen customer relationships and explore the future of CRM. Elevate your business and master the art of customer loyalty with our expert-led CRM: Customer Relationship Management program. Who is this course for? CRM: Customer Relationship Management This CRM (Customer Relationship Management) is intended for individuals who wish to enhance their company chances and cultivate solid client connections. Requirements CRM: Customer Relationship Management To enrol in this CRM: Customer Relationship Management Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our CRM: Customer Relationship Management Course. Be energetic and self-motivated to complete our CRM: Customer Relationship Management Course. Basic computer Skill is required to complete our CRM: Customer Relationship Management Course. If you want to enrol in our CRM: Customer Relationship Management Course, you must be at least 15 years old. Career path CRM: Customer Relationship Management You may work as a manager, customer service manager, CRM analyst, and many other roles after finishing this CRM (Customer Relationship Management)!

Level 4 Construction Site Management Have you ever thought of gaining training in construction site management? If so, then you can join our Construction Site Management Course to learn about this field. The construction site management course offers comprehensive training in overseeing construction projects. Also, the construction site management course teaches project planning, scheduling, budgeting, and resource management. This construction site management course includes safety regulations, risk assessment, and conflict resolution. Moreover, the construction site management course provides practical exercises and case studies to enhance understanding of project management software and communication techniques. Enrol in our construction site management course to efficiently manage construction sites, ensuring projects are completed on time, within budget, and to the highest safety standards. Learning outcome of construction site management course This construction site management course explain about: A brief introduction to construction management. This construction site management course describes equipment procurement plans, construction project management, and equipment planning. How to manage purchasing and procurement management is part of this construction site management course. The construction site management course explains material management and proper project planning. The management of construction project contracts, HRM, team building, and management training are also involved in this construction site management course. Our construction site management course teaches health and safety in the construction environment. Through the construction site management course, you will learn how to work at height, provide first aid, and manage violence at the workplace. Main Course: Construction Site Management Special Offers of this Construction Site Management Course This Construction Site Management Course includes a FREE PDF Certificate. Lifetime access to this Construction Site Management Course Instant access to this Construction Site Management Course Get FREE Tutor Support to this Construction Site Management Course Level 4 Construction Site Management A thorough education in managing construction projects is provided by the construction site management course. Project scheduling, budgeting, resource management, and project planning are also included in the construction site management course. Conflict resolution, risk assessment, and safety standards are all covered in this building site management course. In addition, the course on construction site management offers hands-on activities and case studies to improve comprehension of project management software and communication strategies. Who is this course for? Level 4 Construction Site Management Anyone can enrol in this course. Requirements Level 4 Construction Site Management To enrol in this Construction Site Management Course, students must fulfil the following requirements. To join in our Construction Site Management Course, you must have a strong command of the English language. To successfully complete our Construction Site Management Course, you must be vivacious and self driven. To complete our Construction Site Management Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Construction Site Management Course. Career path Level 4 Construction Site Management You will be able to advance your career in the relevant field with this course.

Audio Typing: Audio Typing Are you looking to boost your audio typing skills? If you are interested, you can try our comprehensive audio typing course. Participants of the audio typing course learn touch typing techniques and improve listening skills. Moreover, the audio typing course, students familiarise themselves with transcription software. The audio typing curriculum includes exercises to enhance typing speed and accuracy. Additionally, the audio typing course describes strategies for managing complex audio recordings. Students in audio typing course also gain knowledge about formatting, proofreading, and editing transcribed documents. Through this audio typing course, you can prepare for roles in transcription services across various industries. Join our audio typing course to learn the necessary skills for transcribing spoken words into written text efficiently and accurately. Learning outcome of audio typing course This audio typing course teaches: Introduction to audio typing and basics of audio typing. This audio typing course teaches typing techniques & speed enhancement. Audio typing text-to-speech, formatting, and guidelines for transcription are included in this audio typing course. Through the audio typing course, you can specialise in transcription and transcription tools. Quality controlling and proofreading will be taught by this comprehensive audio typing course. You will find opportunities for transcription and proficiency with homophones as part of this audio typing course. Special Offers of this Audio Typing: Audio Typing Course This Audio Typing: Audio Typing Course includes a FREE PDF Certificate. Lifetime access to this Audio Typing: Audio Typing Course Instant access to this Audio Typing: Audio Typing Course Get FREE Tutor Support to this Audio Typing: Audio Typing Course Audio Typing: Audio Typing Touch typing techniques are explained in the audio typing course. Along with improving their listening skills, participants in the audio typing course also learn how to use transcription software. Additionally, the training on audio typing includes strategies for dealing with challenging audio recordings. Additionally, typing exercises to increase accuracy and speed are covered in this audio typing course. Students that enroll in the audio typing course also learn how to format, proofread, and edit transcribed papers. Who is this course for? Audio Typing: Audio Typing Students, recent graduates, and job seekers might benefit from this audio typing course. Requirements Audio Typing: Audio Typing To enrol in this Audio Typing: Audio Typing Course, students must fulfil the following requirements. To join in our Audio Typing: Audio Typing Course, you must have a strong command of the English language. To successfully complete our Audio Typing: Audio Typing Course, you must be vivacious and self driven. To complete our Audio Typing: Audio Typing Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Audio Typing: Audio Typing Course. Career path Audio Typing: Audio Typing Many employment options, including those for audio typists, legal secretaries, medical transcriptionists, and many more, will become available with the purchase of this bundle that combines audio typing course.

Security Management: Security Management Encompass your assets! - to learn about controlling policy and process, enrol in our Security Management Diploma. Are you concerned about the prospects for the future? Our expertly designed Security Management Diploma Course is available to address all of your issues. With the help of this thorough Security Management Diploma course, you'll have all of your concerns assessed and the required knowledge.The Security Management Diploma Program is recent, trustworthy, and relevant. Your job and resume will both benefit from taking a Security Management Diploma course. To allow you to learn at your own pace and in your own time, this comprehensive Security Management Diploma is offered online and divided into manageable units. Your diploma in security management will educate you on the value of security and how to manage physical security. The Security Management Diploma course also covers crisis management, risk management, security, and the integration of security systems. With the help of our Security Management Diploma, you can gain knowledge about various tools, strategies, dealing with violence, and managing conflicts. So, show your expertise in this Security Management field to get extra advantage from other competitors. Enrol today to learn to protect tomorrow! Main Course: Security Management Diploma Free Courses are including with this Security Management: Security Management Course. Along with The Security Management: Security Management Course, We Offer a free Cyber Security Course Along with Security Management: Security Management Course, We Offer a free Risk Management Course Special Offers of this Security Management: Security Management Course This Security Management: Security Management Course includes a FREE PDF Certificate. Lifetime access to this Security Management: Security Management Course Instant access to this Security Management: Security Management Course Get FREE Tutor Support to this Security Management: Security Management Course Security Management: Security Management With the help of our extensive Security Management course, realize your full potential. Examine security management practices, security management strategies, and theories. Get the knowledge and abilities in security management that you need to succeed in the workplace. Enroll in our Security Management course now to make an investment in your future! Who is this course for? Security Management: Security Management Those who want to develop their abilities while preparing for a job should benefit from the Security Management Diploma program. Requirements Security Management: Security Management To enrol in this Security Management: Security Management Course, students must fulfil the following requirements. To join in our Security Management: Security Management Course, you must have a strong command of the English language. To successfully complete our Security Management: Security Management Course, you must be vivacious and self driven. To complete our Security Management: Security Management Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Security Management: Security Management Course. Career path Security Management: Security Management Use this comprehensive Security Management Diploma course to gain the knowledge and skills necessary to succeed at work.

Duration 2 Days 12 CPD hours This course is intended for This program is designed for students who have attended successfully the IJOS and JRE courses (prior to April 1, 2017) or the IJOS course (since April 3, 2017) and are working toward JNCIA-JUNOS certification. Overview The objectives for this course follow the requirements for the current JNCIA-JUNOS. At the end of this course, the successful student will be able to: Identify the concepts and functionality of various fundamental elements of networking Identify the concepts, benefits and functionality of the core elements of the Junos OS Identify the concepts, operation and functionality of the Junos user interfaces Identify the main elements for configuring Junos devices Describe how to configure basic components of a Junos device Identify methods of monitoring and maintaining Junos devices Describe monitoring and maintenance procedures for a Junos device Identify basic routing concepts and functionality for Junos devices Describe how to configure and monitor basic routing elements for a Junos device Identify the concepts and functionality of routing policy and firewall filters on Junos devices Describe how to configure and monitor routing policies and firewall filters on a Junos device Apply knowledge of Junos operating system configuration, operations, and functionality to real-world scenarios This intense, two-day program is designed to prepare attendees who have previously taken the Introduction to the Junos Operating System (IJOS) course for taking the certification exam while simultaneously gaining insight into real-world applications Session 1: Practice Labs Guided practice labs to reintroduce the lab environment Session 2: Real-World Scenario Labs Labs that emulate real-world application of JNCIA-level knowledge, configurations, operations, and functionality. These labs will challenge students to complete scenario-based problems to accomplish specific network goals. Session 3: Networking Fundamentals Collision domains and broadcast domains Function of routers and switches Optical network fundamentals ? SONET/SDH, OTN Ethernet networks Layer 2 addressing, including address resolution IPv4 and IPv6 fundamentals Layer 3 / IP addressing, including subnet masks Subnetting and supernetting Decimal to binary conversion Longest match routing Connection-oriented vs. connectionless protocols Session 4: Junos OS Fundamentals Junos device portfolio ? product families, general functionality Software architecture Control and forwarding planes Routing Engine and Packet Forwarding Engine Protocol daemons Transit traffic processing Exception traffic Session 5: User Interfaces CLI functionality CLI modes CLI navigation CLI Help Filtering output Active vs. candidate configuration Reverting to previous configurations Modifying, managing, and saving configuration files Viewing, comparing, and loading configuration files J-Web ? core/common functionality Session 6: Junos Configuration Basics Initial configuration User accounts Login classes User authentication methods Interface types and properties Configuration groups Additional initial configuration elements ? NTP, SNMP, syslog, etc. Configuration archival Logging and tracing Rescue configuration Session 7: Operational Monitoring and Maintenance Show commands Monitor commands Interface statistics and errors Network tools ? ping, traceroute, telnet, SSH, etc. Real-time performance monitoring (RPM) Junos OS installation Software upgrades Powering on and shutting down Junos devices Root password recovery Session 8: Routing Fundamentals Packet forwarding concepts Routing tables Routing vs. forwarding tables Route preference Routing instances Static routing Advantages of / use cases for dynamic routing protocols Session 9: Routing Policy and Firewall Filters Default routing policies Import and export policies Routing policy flow Effect of policies on routes and routing tables Policy structure and terms Policy match criteria, match types, and actions Firewall filter concepts Firewall filter concepts Filter match criteria and actions Effect of filters on packets Unicast reverse-path-forwarding (RPF) Session 10: JNCIA-JUNOS Certification Exam The exam voucher is included in the price of the course DWWTC is a certified PearsonVUE Testing Center' Additional course details: Nexus Humans JNCIA Practicum and Exam Preparation training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the JNCIA Practicum and Exam Preparation course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 5 Days 30 CPD hours This course is intended for New or junior administrators and operators; system managers accountable for staffing and training Horizon operators and administrators. Experienced system operators, administrators, and integrators responsible for managing and maintaining VMware Horizon solutions Overview By the end of the course, you should be able to meet the following objectives: Implement a structured approach to troubleshooting Resolve common issues that occur in a VMware Horizon environment Troubleshoot issues with linked and instant clones Configure the Windows client Identify the correct log level for gathering logs Optimize protocols for best end-user experience Discuss Horizon Connection Server advanced configurations List troubleshooting techniques for Horizon Connection Server common issues Interpret Horizon 8 Connection Server logs Identify Unified Access Gateway configuration and certificate issues List troubleshooting steps for Unified Access Gateway common issues Describe BLAST configuration verification using logs and settings Describe BLAST optimization recommendations for different use cases Describe Horizon 8 Connections and how to troubleshoot related issues Describe Horizon 8 certificates List troubleshooting steps for common issues with Horizon 8 certificates Leverage Horizon infrastructure troubleshooting steps to resolve issues  This five-day course builds your skills in resolving common issues that occur in a VMware Horizon© environment. You engage in a series of lab exercises to bring existing environment issues to resolution. The exercises mirror real-world troubleshooting use cases. These exercises equip learners with the knowledge and practical skills to manage typical challenges faced by virtual desktop administrators and operators and provides you with the advanced knowledge, skills, and abilities to troubleshoot VMware Horizon© 8 infrastructure related issues. This workshop teaches the required skill and competence for troubleshooting VMware Horizon© Connection Server?, VMware Unified Access Gateway?, protocols, connections, and certificates Course Introduction Introductions and course logistics Course objectives Overview of Virtual Desktop Troubleshooting Structured approach to troubleshooting configuration and operational problems Applying troubleshooting methods Documenting the steps to resolving the problem Command-Line Tools and Backup Options Using command-line tools Backing-up and restoring VMware Horizon databases Troubleshooting Horizon Linked Clone Desktops Only applicable for Horizon 7.x environments Describe the components that make up a VMware Horizon desktop Explain how the View Agent Direct-Connection plug-In is useful for diagnosing problems Highlight the best practice for optimizing a VMware Horizon desktop Troubleshoot common problems with VMware Horizon desktops Troubleshooting Instant Clones Discuss how instant clones are created Discuss what gets logged when an instant clone is created Discuss the keywords to look for in the logs when troubleshooting instant clones Discuss how to troubleshoot problems with instant clones Windows Client Correctly configure the Windows Client Identify the correct log level for gathering logs Enable the required SSL configuration level for the environment Ports and Protocols Discuss the key ports on a Horizon Environment Discuss protocols used in the Horizon Environment Understand the benefit of optimizing Blast Become familiar with the optimization features for Blast Implement GPO changes for Blast Become familiar with the causes for Black Screens Discuss how to troubleshoot Black Screen problems Identify problems encountered when applying GPOs Discuss how to troubleshoot GPO-related problems Horizon Connection Server Troubleshooting Discuss Horizon Connection Server general troubleshooting techniques Identity Horizon Connection Server common issues through logs Describe AD LDS replication Discuss Horizon Connection Server replication common issues Review and Interpret Horizon Connection Server logs Compare successful and unsuccessful logs from everyday infrastructure administration tasks Unified Access Gateway Troubleshooting List and identify common Unified Access Gateway deployment issues Monitor the Unified Access Gateway deployment to identify health and issues Identify and troubleshoot Unified Access Gateway certificate issues Monitor, test, and troubleshoot network problems Discuss general Unified Access Gateway troubleshooting processes BLAST Configuration Verification Discuss BLAST Codecs and Encoder Switch settings. Describe how to verify BLAST configuration using logs and settings BLAST Optimization List general BLAST optimization recommendations Summarize BLAST tuning recommendations that apply to WAN connections Summarize BLAST tuning recommendations that apply to work-from-home and home-office-to-cloud use cases Describe recommended tuning options to increase display protocol quality for all use cases and applications. VMware Horizon Connections Troubleshooting Explain Horizon connections Describe the role of Primary and Secondary protocols in Horizon connections Describe HTML client access connections Describe Horizon connections load balancing Describe timeout settings, supported health monitoring string, and suitable load balancer persistence values Identify troubleshooting steps for failing Horizon load balancer connections List troubleshooting steps for Horizon connections VMware Horizon Certificates Troubleshooting List Horizon certificate functions Describe Horizon certificates scenarios. Discuss potential challenges related to certificates in Horizon Describe the troubleshooting approach to Horizon certificate issues VMware Horizon Challenge Lab Leverage Horizon infrastructure troubleshooting steps to resolve issues