About this Training Course Process Hazard Assessment using the HAZOP Technique is an intensely participative course that will both explain the key facets of the HAZOP technique as well as provide ample opportunities for participants to practice and become familiar with the technique using generic and real-life examples. HAZOP Team Leader Training is an intensely participative course that will develop participants already familiar with the HAZOP technique, the skills, knowledge and attributes of a HAZOP Team Leader. An in-depth syndicate exercise will provide the opportunity to lead a HAZOP team (consisting of other participants) and to be observed performing the role for constructive feedback. This 5 full-day course has been reviewed and approved by the Institution of Chemical Engineers (IChemE). IChemE is the global professional membership organisation for chemical, biochemical and process engineers and other professionals involved in the chemical, process and bioprocess industries. Their knowledge of professional standards, close involvement with industry, education and regulators, and their expertise as a leading global training provider, means they are uniquely positioned to independently assess and approve training courses and professional development programmes across the world. Training Objectives Process Hazard Assessment using the HAZOP Technique By the end of this course, participants will be able to: Understand the basic HAZOP Technique Fulfill roles as competent HAZOP Team Members Understand the role of HAZOP in risk management Understand how Hazard Identification can predict accidents and incidents Understand how HAZOP complements other hazard identification tool HAZOP Team Leader Training By the end of this course, participants will be able to: Understand the role of the HAZOP Team Leader Practise the role in a classroom environment Provide feedback to participants on their performance as HAZOP Team Leaders Appreciate the leadership skills required as HAZOP Team Leader Plan, organise, manage and successfully undertake a Hazard and Operability study Target Audience This course will benefit: All key persons in the organisation, who by their discipline and/or position, are likely to be called on to initiate, participate or review a HAZOP study. All who have responsibility for the management and supervision of process & safety including but not limited to Senior Management, Plant Managers, Process and Maintenance Engineers (all disciplines), Line Supervisors, Team Leaders, Safety Specialists, and Process Training Instructors. Course Level Basic or Foundation Trainer Your expert course leader has 50 years' experience in chemical and process safety engineering. His early career included 20 years in design and project engineering with various fine chemical and pharmaceutical companies where he designed chemical processes, specified plant equipment and selected materials for highly corrosive and toxic processes, often where textbook data was not available. This was followed by 10 years in offshore oil and gas design projects where he was responsible for setting up a Technical Safety group to change design safety practices in the aftermath of the 1988 Piper Alpha disaster. In recent years, he has been called upon to conduct various offshore and onshore incident investigations. His career has given him experience in project engineering, project management, process design and operations, safety engineering and risk management. He is a Fellow of the UK Institution of Chemical Engineers. He served on the Scottish Branch committee, and was elected chairman for a two-year term in 1991. He has also been chairman of the Safety and Reliability Society - North of Scotland Branch. He has delivered training courses in Process Hazard Analysis (HAZOP and HAZID), Process Safety Management, Hazard Awareness, Risk Assessment, Root Cause Analysis, Failure Modes & Effect Analysis and has lectured on Reliability Analysis to the M.Sc. course in Process Safety and Loss Prevention at Sheffield University. In addition to delivering training courses, he currently facilitates HAZOP / HAZID / LOPA studies and undertakes expert witness roles advising lawyers engaged in contractual disputes, usually involving the design or construction of chemical plants or Oil & Gas production facilities, or criminal prosecutions. POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information post training support and fees applicable Accreditions And Affliations
About this Virtual Instructor Led Training (VILT) This 5 half-day Virtual Instructor Led Training (VILT) course covers carbon capture and geological storage of carbon dioxide. Burning fossil fuels for energy is a major source of carbon dioxide emissions to the atmosphere. Most anthropogenic (man-made) carbon dioxide is emitted by coal-fired or gas-fired power plants, and significant quantities of carbon dioxide are emitted through the production and separation of carbon dioxide-rich natural gas and industries such as cement, iron and steel. Carbon Capture Utilization and Storage, or CCUS, involves the long-term storage of captured carbon dioxide emissions in subsurface geologic formations. This VILT course covers all aspects of CCUS including transport, storage and monitoring, economics and community engagement. It explores in detail the challenges of the current technology of geological storage, monitoring and verification including examples from working projects around the world. Many of these technologies are commonly employed by the petroleum industry. Successful deployment of CCUS will also require economic incentives, appropriate regulation, clarity on liability issues and acceptance by the community. These aspects of CCUS, and the corresponding opportunities for appropriately skilled organisations and individuals also will be discussed. Course Content at a Glance Context for CCS/CCUS as An Emissions-reduction Measure Principles of Geological Storage Finding Geological Storage Sites Stationary Sources of Carbon Dioxide for Capture Carbon Dioxide Capture Technologies Compression and Transport of Carbon Dioxide Economics of CCS/CCUS Community, Safety, Legal & Regulatory Issues Risk Assessment Training Objectives Upon completion of this VILT course, participants will be able to: Identify the need for Carbon Capture and Storage (CCS) Outline the key steps in the Carbon Capture and Storage process Distinguish between reservoir rocks and sealing rocks Describe the importance of permeability and porosity to storing carbon dioxide Contrast the geological structures and trapping mechanisms for storing carbon dioxide Describe the changes in geologically stored carbon dioxide over time Outline the monitoring techniques employed to ensure the carbon dioxide is safely stored Appreciate the industrial applications of carbon dioxide capture Recognize the scale of industry required for transporting and storing carbon dioxide Describe economic considerations for CCS/CCUS Outline the economic and environmental opportunities and challenges with using carbon dioxide injection in a range of applications Explain the challenges of regulatory frameworks and public acceptance in a CCS/CCUS project Identify potential risks of a CCS/CCUS project Outline the risk assessment and management process Target Audience This VILT course is ideally suited for a technical audience - geoscientists, petroleum and chemical engineers - as well as for economists, regulators, legal staff and managers wishing to learn more about the details of both the technical, regulatory and socio-economic aspects of carbon capture and storage. Participants should have: Experience with oil and gas, coal or other energy projects Basic understanding of the energy industry Course Level Intermediate Trainer Your first expert course leader spent 18 years in the Petroleum Industry before joining academia, in both technical and managerial roles with Shell, Arco and Vico. He has received numerous awards, including Distinguished Service, Honorary member and Special Commendation awards from the American Association of Petroleum Geologist (AAPG) and was AAPG's International Vice-President and recently chairman of AAPG's House of Delegates (the Associations Parliamentary body). He is an SPE Distinguished Lecturer (DL) and has served as DL for several other professional organisations, including, AAPG, IPA and PESA. He is currently a Professor of Petroleum Geology and Engineering at the Australian School of Petroleum, University of Adelaide. He holds the South Australia State Chair in Carbon Capture & Storage (CCS) and is also presently Distinguished Scientist of the Cooperative Research Centre for Greenhouse Gas Technologies (CO2CRC), having served earlier as the Storage Program Manager and Chief Scientist. Your second expert course leader has a wide and deep knowledge of major capture technologies: solvent, membrane and adsorption based technologies and has developed pathways for retrofitting CO2 capture and storage (CCS) to fossil fuel-based power plants. He has been actively engaged in Post-combustion capture project management and demonstration projects in Victoria's Latrobe Valley on CO2 capture and hydrogen production, and on CO2 capture using membrane contactor technology. He has led various feasibility studies for the Asian Development Bank on CO2 Capture at Indian Oil Corporation's refineries, for JPOWER on hydrogen production from Victorian brown coal and for Kawasaki on incorporation of CCS in hydrogen production from fossil fuel. He has authored multiple peer reviewed journal articles, co-authored various confidential reports on CO2 capture, utilization and hydrogen production and utility, and has presented his work at various conferences, symposiums and seminars. He has a PhD in Chemical Engineering from Monash University Australia and a Master of Technology in Process Engineering from Indian Institute of Technology Delhi India. POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information about post training coaching support and fees applicable for this. Accreditions And Affliations
Healthcare Management: Healthcare Management Course Online With this Healthcare Management: Healthcare Management Course, aspiring professionals can learn the most in-demand skills for working in the health and social care field. Take the first steps toward a successful career as a Healthcare management professional by learning the fundamental skills required to care for patients with various mental illnesses and deepen your understanding of health and safety in the health and social care sector. Our Healthcare Management: Healthcare Management Course will teach you the fundamentals of healthcare management and give you a solid understanding of the responsibilities of the healthcare manager. You will gain in-depth knowledge about management topics, including finance and business management. You will also learn to recognize major challenges in healthcare management and how to express your thoughts on them. Special Offers of this Healthcare Management: Healthcare Management Course This Healthcare Management: Healthcare Management Course includes a FREE PDF Certificate. Lifetime access to this Healthcare Management: Healthcare Management Course Instant access to this Healthcare Management: Healthcare Management Course Get FREE Tutor Support from Monday to Friday in this Healthcare Management: Healthcare Management Course Healthcare Management: Healthcare Management Bundle Courses Course 01: Healthcare Management Training Course 02: Level 3 Designated Safeguarding Lead Training Course Course 03: Level 3 Diploma in Healthcare Support Course 04: Level 2 Certificate in Understanding Nutrition and Health Course 05: Level 2 Certificate in Understanding the Care and Management of Diabetes Course 06: Mental Health Support Worker Course 07: Level 2 Certificate in Understanding the Safe Handling of Medication in Health & Social Care [ Note: Free PDF certificate as soon as completing the Healthcare Management: Healthcare Management Course] Healthcare Management: Healthcare Management Course Online Industry Experts Designed this Healthcare Management: Healthcare Management Course into 07 detailed modules. Course Curriculum of Healthcare Management: Healthcare Management Course Module 01: Healthcare Management Module 02: Role of the Healthcare Manager Module 03: Organisational Behaviour and Management Thinking Module 04: Quality Improvement Basics Module 05: The UK Health Systems Module 06: The Health and Care of Older People in England Module 07: Child Health Care Assessment Method of Healthcare Management Course After completing each module of the Healthcare Management: Healthcare Management Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Healthcare Management Course After completing the MCQ/Assignment assessment for this Healthcare Management: Healthcare Management Course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? Healthcare Management: Healthcare Management Course Online Healthcare Management: Healthcare Management Course is designed for a wide range of health and social care practitioners working in statutory, private, voluntary and charitable organizations within the Health & Social care sector. Requirements Healthcare Management: Healthcare Management Course Online Students who intend to enrol in this Healthcare Management: Healthcare Management Course must meet the following requirements: Healthcare Management: Good command of the English language. Healthcare Management: Must be vivacious and self-driven Healthcare Management: Basic computer knowledge. Healthcare Management: A minimum of 16 years of age is required Career path Healthcare Management: Healthcare Management Course Online After completing this Healthcare Management: Healthcare Management Course, you will begin your career or the next phase of your career in this field. Certificates Certificate of completion Digital certificate - Included
In an ever-evolving legal landscape, being a firm outside of the mandatory AML scope doesn't mean being out of the compliance conversation. This course is your guide to proactively managing risks, staying compliant and ensuring your firm's resilience. Don't miss this opportunity to navigate the unique challenges faced by out-of-scope AML law firms. The course will cover: AML regulations Why are some firms (or departments) in or out of scope? MLROs AML basics CDD (ID elements) Responsibility of doing CDD Source of Funds / Source of Wealth Ongoing monitoring Reporting to the MLRO Target Audience The online course is suitable for staff of all levels, from support staff to senior partners of firms outside of the regulated sector. Resources Comprehensive and up to date course notes will be provided to all delegates which may be useful for ongoing reference or cascade training. Please note a recording of the course will not be made available. Speaker Helen Torresi, Consultant, DG Legal Helen is a qualified solicitor with a diverse professional background spanning leadership roles in both the legal and tech/corporate sectors. Throughout her career, she has held key positions such as COLP, HOLP, MLCO, MLRO and DPO for law firms and various regulated businesses and services. Helen’s specialised areas encompass AML, complaint and firm negligence handling, DPA compliance, file review and auditing, law management, and operational effectiveness in law firms, particularly in conveyancing (CQS).
At HRC, our overarching mission revolves around ensuring accessibility to CIPD qualifications for everyone, irrespective of their time constraints or availability. We firmly believe that the vision of a world with better-supported employees hinges upon the leadership of qualified HR professionals who spearhead this transformation. Our values are rooted in simplicity: we direct our energy towards your achievement, relentlessly strive to aid others in reaching their objectives, and actively dismantle barriers to education. These principles are exemplified by our pioneering initiative, the First Module Free offer, granting everyone the opportunity to engage with the introductory segment of our CIPD course at no cost. Our team of seasoned tutors understands the rigorous demands of succeeding in CIPD courses – a journey that necessitates diligence, dedication, and the right guidance. In this pursuit, we equip you with The HRC Online Environment, an all-encompassing resource hub designed to furnish you with the tools and knowledge essential for success. Throughout your journey, our tutors stand by you, providing unwavering support at every step. The collective experience of the HR Courses Online team spans decades, bridging the realms of online education and the HR/L&D sector. When you choose to study with us, your attainment of a CIPD qualification holds the same weight and prestige as if you were studying within the confines of a traditional college or physical location. Certification CIPD Level 5 Associate Diploma in People Management Description The Chartered Institute of Personnel and Development (CIPD) stands as a leading force in shaping the landscape of HR and People Development. With a legacy spanning over a century, CIPD remains dedicated to driving excellence, fostering enhanced work environments, and establishing benchmarks that define optimal practices. As a respected Approved Centre of CIPD, we take immense pride in providing unparalleled HR training experiences. Our commitment is unwavering – we are devoted to equipping aspiring professionals with the skills, knowledge, and expertise requisite for attaining CIPD qualification. Within the Middle East, our distinctiveness lies in offering on-demand learning coupled with unprecedented face-to-face tutor support and a seamless Virtual Learning Environment, all contributing to paving the way for your HR journey. Our comprehensive course encompasses all the essentials you need to launch your career: Bite-Size Learning: Easily digestible educational materials crafted to facilitate a streamlined learning journey. Personalized Tutor Support: Enjoy the privilege of a dedicated tutor, with unlimited 1-to-1 support that adapts to your needs. Seamless Virtual Learning: Access our dedicated student portal housing learning materials, study guides, and a user-friendly interface. Versatile Learning: Our platform is accessible on a multitude of devices, ensuring learning fits seamlessly into your life. Engaging Web Series: "Let's Talk HR" – a series featuring over 40 specialists sharing insights, ideas, and solutions, offered entirely free. Learners' Community: An exclusive invitation to our private LinkedIn-based learners' community, fostering positive professional development. Transparent Pricing: All-inclusive access with no hidden fees, providing you with a holistic learning experience. Why opt for our program? Unlimited Tutor Support: Access tailored support at your discretion, putting you in control of when you need assistance. Seasoned Trainers: Benefit from trainers enriched with industry experience and comprehensive training backgrounds. Flexibility Redefined: Embrace a learning journey free from study deadlines or rigid requirements, allowing you to tailor study hours to your life. Continuous Assessment: Bid farewell to conventional exams as your progress is continually assessed, nurturing a dynamic learning experience. Who is this course for? If you are an HR & L&D professional aiming for career advancement or endeavoring to enter the field, CIPD qualifications are meticulously designed for you. Our CIPD Level 5 qualification caters to current or aspiring HR managers and individuals seeking to elevate their careers in human resources, learning, and development. At our institution, we don't just provide education – we facilitate transformation, enabling you to navigate the intricate realms of HR and People Development with confidence and expertise.
The Healthcare Assistant: QLS Endorsed Course is designed to equip learners with essential knowledge and understanding required to support healthcare settings effectively. This online programme covers key areas such as patient care fundamentals, infection prevention, and safe medication administration, all structured to meet high standards of quality and safety. Delivered entirely online, the course allows flexible learning while maintaining a focus on theoretical knowledge critical to the healthcare sector. This bundle includes a Diploma in Healthcare Assistant at QLS Level 5, alongside specialist modules on Infection Control and the Control and Administration of Medicines. Each element is tailored to build confidence and deepen insight into vital healthcare processes. Whether you are looking to enhance your career prospects or develop your understanding of healthcare duties, this course offers an accessible route to gain recognised qualifications without the need for any physical attendance. Our Healthcare Assistant course is endorsed by the Quality Licence Scheme - QLS, ensuring you acquire new skills and enhance your professional development. Healthcare Assistant QLS Bundle Includes the following Courses Course 01: Diploma in Healthcare Assistant at QLS Level 5 Course 02: Infection Control for Healthcare Course 03: Control and Administration of Medicines Key Features of Healthcare Assistant Eligibility for QLS endorsed certificate upon successful completion of the Healthcare Assistant course Free CPD Accredited Course Fully online, interactive Healthcare Assistant course with audio voiceover Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases To become successful in your profession, you must have a specific set of skills to succeed in today's competitive world. In this in-depth Healthcare Assistanttraining course, you will develop the most in-demand skills to kickstart your career, as well as upgrade your existing knowledge & skills. Assessment At the end of the Healthcare Assistant course, we will provide assignment and quizzes. For each test, the pass mark will be set to 60%. Accreditation This Healthcare Assistant course is QLS - Quality Licence Scheme Endorsed and CPD Certified, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification CPD Certified: Once you've successfully completed your Healthcare Assistant course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). QLS Endorsed:After successfully completing the Healthcare Assistant course, learners will be able to order an endorsed certificate, titled: [Diploma in Healthcare Assistant at QLS Level 5], as proof of their achievement. This certificate of achievement endorsed by the Quality Licence Scheme. CPD 30 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for all employees or anyone who genuinely wishes to learn more about Healthcare Assistant basics. Requirements No prior degree or experience is required to enrol in this Healthcare Assistant course. Career path This Healthcare Assistant Course will help you to explore avariety of career paths in the related industry. Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.
About this Training Course On a day-to-day basis, one of the most common technologies utilised in well intervention is Coiled Tubing. This is prevalent in the oil industry and the technology is used during drilling, completion and production phases of Oil & Gas wells worldwide. This 5 full-day course will look at the following areas: Equipment for surface and pressure control Assembly components for bottom-hole Details of the different types of interventions performed with Coiled Tubing, and How to deal with fatigue and corrosion. The aim of this course is to enable the participants to gain key knowledge that they will require to actively and efficiently participate in the planning, design, and / or execution of a Coiled Tubing intervention. With this, the participants will learn how to calculate the string operating limits and the volumes and rates during nitrogen interventions. The course will walk the participants through the emergency responses and contingencies to deal with in various scenarios. Time will be allocated for the participants to work on the practical exercises as well as real field cases and problems. This course can also be offered through Virtual Instructor Led Training (VILT) format. Training Objectives By the end of the course, the participants will be able to: Plan, design, manage and execute interventions for Coiled Tubing Enhance operational performance during interventions for Coiled Tubing Explain the recommended equipment for various Coiled Tubing field conditions and applications Discuss the proper pressure control equipment for any particular well condition Learn about the most commonly used downhole tools and explain their function Understand how to calculate and define string limits for Coiled Tubing Learn how to work safely with liquid nitrogen Target Audience This course is aimed at Drilling and completion engineers Production engineers Surface/subsurface engineers Operations engineers Service company managers Field engineers This course will also benefit professionals who would like to increase their knowledge in the planning, design and/or execution of Coiled Tubing and Liquid Nitrogen interventions. Course Level Basic or Foundation Training Methods Other than the daily quizzes to reinforce the materials presented in the session, the participants will work through exercises such as: Selecting suitable BHAs for various operations Rigging up equipment in the correct order and preparing an outline testing programme Carrying out suitable calculations to perform an N2 lift Preparing an outline programme for a balanced cement plug Identifying issues in various videos & photos and suggesting mitigations Basic N2 safety quiz Final exercise will be preparing an outline programme for a Proppant Clean out, including a detailed Risk Register and Mitigation options Trainer Your expert course instructor has over 40 years of experience in the Oil & Gas industry. During that time, he has worked exclusively in well intervention and completions. After a number of years working for intervention service companies (completions, slickline & workovers), he joined Shell as a well service supervisor. He was responsible for the day-to-day supervision of all well intervention work on Shell's Persian/Arabian Gulf platforms. This included completion running, coil tubing, e-line, slickline, hydraulic workovers, well testing and stimulation operations. An office-based role as a senior well engineer followed. He was responsible for planning, programming and organising of all the well engineering and intervention work on a number of fields in the Middle East. He had a brief spell as a Site Representative for Santos in Australia before joining Petro-Canada as Completions Superintendent in Syria, then moved to Australia as Completions Operations Superintendent for Santos, before returning to Shell as Field Supervisor Completions and Well Interventions in Iraq where he carried out the first ever formal abandonment of a well in the Majnoon Field. While working on rotation, he regularly taught Completion Practices, Well Intervention, Well Integrity and Reporting & Planning courses all over the world. In 2014, he started to focus 100% on training and became the Technical Director for PetroEDGE. Since commencing delivering training courses in 2008, he has taught over 300 courses in 31 cities in 16 countries to in excess of 3,500 participants. POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information post training support and fees applicable Accreditions And Affliations
Want to stand out in the fast-paced world of tech support and IT admin roles? The IT Support Administrator Mini Bundle was created to make you hireable—quickly and confidently. Tailored for office-based IT support, telecoms, helpdesk centres, and compliance-sensitive industries, this bundle gives you a competitive profile that hiring managers recognise immediately. With IT, Basic Electrical Engineering, Cyber Security, GDPR, and Telephone Etiquette built into one career-focused bundle, you’ll gain industry-recognised credentials that speak directly to job listings. Whether you’re applying in finance, healthcare, government, or telecoms, this collection of certifications makes you a front-runner—before the job post even closes. Description The IT Support Administrator Mini Bundle blends technical skills with communication and compliance—everything modern companies demand. From IT and Cyber Security to GDPR, employers want staff who understand infrastructure and regulation. But it doesn’t stop there. Add Basic Electrical Engineering to meet physical hardware needs, and Telephone Etiquette to stand out in client-facing roles. Support roles have evolved. It’s no longer just about knowing IT—it’s about being trusted with sensitive data, managing risks with Cyber Security awareness, understanding electrical frameworks through Basic Electrical Engineering, and staying compliant with GDPR. And in a world where first impressions start with a call, Telephone Etiquette has never been more vital. Miss this and you risk falling behind. With the IT Support Administrator Mini Bundle, you’re not just applying for jobs—you’re walking into them prepared. IT, Basic Electrical Engineering, Cyber Security, GDPR, Telephone Etiquette—master these, and you become the candidate others are measured against. FAQ Q: What kind of jobs does this bundle support? A: Roles in IT administration, helpdesk support, telecoms, compliance, and back-office operations that value IT, Cyber Security, GDPR, Telephone Etiquette, and Basic Electrical Engineering. Q: Why is Telephone Etiquette included in a tech-focused bundle? A: Because communication matters. Telephone Etiquette gives you the client-facing skills most IT and Cyber Security roles now require. Q: How does GDPR fit into IT support? A: Modern IT and Cyber Security roles must comply with GDPR. It’s not optional—it’s expected. Q: Is this bundle useful in hardware-based jobs? A: Yes. Basic Electrical Engineering enhances your profile for hands-on IT maintenance and equipment troubleshooting. Q: Can this help me move into telecoms support roles? A: Absolutely. Telecoms employers value IT, Telephone Etiquette, Cyber Security, and Basic Electrical Engineering—all covered here. Q: Is this bundle more cost-effective than buying separate courses? A: Without a doubt. You get IT, Cyber Security, GDPR, Telephone Etiquette, and Basic Electrical Engineering in one bundled value.