44798 Courses in Cardiff delivered Online

Improve your essential skills with our Functional Skills Maths & English course. Build a strong foundation in numeracy and literacy to excel in both work and life.

The Preliminary Electronic Security Course is an introductory (or revision) course designed to provide participants who have no previous Electrical or Electronics experience with the background skills required to attend the CCTV Installation Course, Access Control Course or Fire Alarm Foundation Course. The course gives both an introduction to electronics and electronic security and shows how the two fields merge together. Ideal for a beginner wishing to learn more about this fascinating area. A large practical content is guaranteed. The day will be an excellent learning experience with a skilled instructor. It is a great introduction to the other courses we provide.

***Don't Let Language Hold You Back: Master Functional Skills English Today*** Did you know strong Functional Skills in English are essential for success in 9 out of 10 jobs [Source: Skills Network]? This Level 3 Certificate in Functional Skills English course can equip you with the communication skills you need to excel in work, education, and everyday life. This comprehensive Level 3 Certificate in Functional Skills English course provides a strong foundation in the key areas of Functional Skills English. You'll develop a deep understanding of grammar, vocabulary, sentence structure, and punctuation, all delivered in a clear and engaging manner. Level 3 Certificate in Functional Skills English Learning Outcomes: Master grammar, punctuation, and vocabulary to enhance communication. Develop proficient reading, writing, listening, and speaking skills. Acquire clarity in pronunciation for effective verbal expression. Understand and implement effective teaching strategies for English language proficiency. Cultivate confidence and competence in using English in diverse contexts. Navigate the complexities of linguistics with ease and finesse. ***The Level 3 Certificate in Functional Skills English is endorsed by the Quality Licence Scheme (QLS), which ensures it meets high-quality standards.*** This Level 3 Certificate in Functional Skills English takes a structured approach to language learning. You'll delve into the fundamentals of sentence construction, exploring different structures and mastering the art of crafting clear and impactful questions. The course also dedicates time to mastering the nuances of punctuation and capitalization, ensuring your written communication is polished and professional. Furthermore, the course emphasizes the development of both receptive and productive skills. The Level 3 Certificate in Functional Skills English Includes: Module 01: Linguistics Module 02: Teaching Grammar and Vocabulary Module 03: The Basics of Sentence Module 04: Structure of Sentence Module 05: Questions Module 06: Punctuation and Capitalisation Module 07: Spelling Module 08: English Pronunciation Module 09: Teaching Receptive Skills: Reading Module 10: Teaching Productive Skills: Writing Module 11: Teaching Receptive Skills: Listening Module 12: Teaching Productive Skills: Speaking Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the Functional Skills English course as proof of their achievement. You can order the endorsed certificate for Free to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS), a UK-based organisation that sets standards for non-regulated training and learning, has endorsed this Functional Skills English course for its high-quality, non-regulated provision and training programmes. This endorsement means that the Functional Skills English course has been reviewed and approved by the QLS and meets the highest quality standards. Who is this course for? Level 3 Certificate in Functional Skills English The Level 3 Certificate in Functional Skills English is designed for individuals seeking to enhance their skills and knowledge in the dynamic field of Functional Skills English like - English Language Tutor Content Writer Copywriter Language Specialist Communications Officer English Language Instructor Functional Skills Qualification in English at Level 1 Functional Skills Qualification in English at Entry Level 1 Functional Skills Qualification in English at Entry 2 Functional Skills Qualification in English at Entry Level 2 Functional Skills Qualification in English at Entry Level 3 Requirements Level 3 Certificate in Functional Skills English To enrol in this Level 3 Certificate in Functional Skills English course, all you need is a basic understanding of the English Language and an internet connection. Career path Level 3 Certificate in Functional Skills English Welcome to a realm of boundless opportunities! Explore diverse career paths after completing this Level 3 Certificate in Functional Skills English course. Embrace the journey ahead in Functional Skills English. English Language Tutor Content Writer Copywriter Language Specialist Communications Officer Certificates CPD Accredited PDF Certificate Digital certificate - Included QLS Endorsed Hard Copy Certificate Hard copy certificate - Included CPD Accredited Hard Copy Certificate Hard copy certificate - £9.99 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Description: Call center agent is a person that represents the company through handling incoming and outgoing calls. Depending on the business they are in, it is possible for them to handle account inquiries, customer complaints or support issues. As call center agents are considered as representatives of a company, they must be trained to make sure they are representing the company well. Learn the necessary skills through this advanced call center course we are providing and become a professional call center agent. Who is the course for? Call center agents or customer service representatives who need to acquire skills for their profession. People who are interested in call center customer service training. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Advanced Call Center Training course is a useful qualification to possess, and would be beneficial for the following careers: Administration Assistant Call Center Agents Customer Service Representative Online Assistant Telephone Assistant. Call Centre and Customer Service Basics Module One - Getting Started 00:15:00 Module Two - The Basics (I) 00:30:00 Module Three - The Basics (II) 00:30:00 Module Four - Phone Etiquette 01:00:00 Module Five - Tools 01:00:00 Module Six - Speaking Like a Star 00:30:00 Module Seven - Types of Questions 01:00:00 Module Eight - Bench marking 00:30:00 Module Nine - Goal Setting 00:30:00 Module Ten - Key Steps 01:00:00 Module Eleven - Closing 01:00:00 Module Twelve - Wrapping Up 00:30:00 Call Centre & Customer Service Training Course- Activities 00:00:00 Telephone Etiquette Module One - Getting Started 00:30:00 Module Two - Aspects of Phone Etiquette 01:00:00 Module Three - Using Proper Phone Language 01:00:00 Module Four - Eliminate Phone Distractions 01:00:00 Module Five - Inbound Calls 01:00:00 Module Six - Outbound Calls 01:00:00 Module Seven - Handling Rude or Angry Callers 01:00:00 Module Eight - Handling Interoffice Calls 01:00:00 Module Nine - Handling Voicemail Messages 01:00:00 Module Ten - Methods of Training Employees 01:00:00 Module Eleven - Correcting Poor Telephone Etiquette 01:00:00 Module Twelve - Wrapping Up 00:30:00 Mock Exam Mock Exam- Advanced Call Centre Skills Training 00:30:00 Final Exam Final Exam- Advanced Call Centre Skills Training 00:30:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Duration 4 Days 24 CPD hours This course is intended for Collaboration Communications Systems Engineers are responsible for planning, deploying, configuring, maintaining, and troubleshooting Microsoft Teams Phone, meetings, and personal and shared space devices, including Microsoft Teams Rooms and Surface Hub. Collaboration Communications Systems Engineers have a fundamental understanding ofÿnetworking, telecommunications, audio/visual and meeting room technologies, identity and access management. They are proficient in managing and monitoring Teams Phone, meetings, and certified devices using the Microsoft Teams admin center, PowerShell, the Microsoft Teams Rooms Pro Portal, and the Call Quality Dashboard. They deploy and configure Microsoft Teams Phone with PSTN connectivity through Microsoft Calling Plans, Operator Connect, Teams Phone Mobile, and Direct Routing. Collaboration Communications Systems Engineers work with Teams Administrators, Microsoft Identity and Access Administrators, and Microsoft 365ÿAdministrators. In addition, they may work with owners of other workloads, including facilitiesÿmanagers, network engineers, security engineers, device manufacturers, telephony providers, and Microsoft Certified solutions providers. This training course is designed to give participants the knowledge and skills to become a Collaboration Communications Systems Engineer. Participants should understand the fundamentals of networking, telecommunications, audio/visual and meeting room technologies, identity and access management, and Microsoft Teams. They will gain hands-on experience configuring and deploying Microsoft Teams Phone, meetings and certified devices including Microsoft Teams Rooms and Surface Hub. The course will also cover how to manage and monitor Teams Phone, meetings, and certified devices using the Microsoft Teams admin center, PowerShell, the Microsoft Teams Rooms Pro Portal, and the Call Quality Dashboard. In addition, the course will cover configuring and deploying Microsoft Teams Phone with PSTN connectivity through Microsoft Calling Plans, Operator Connect, Teams Phone Mobile, and Direct Routing. Prerequisites Microsoft 365 and Microsoft Teams Networking, telecommunications, and audio/visual basics Identity and access management basics 1 - Introduction to Teams meetings and calling Overview of Teams meetings and events Overview of Teams Phone Overview of auto attendants and call queues Overview of Teams devices 2 - Plan for Teams Phone Plan to deploy Teams Phone Plan for Teams Phone PSTN connectivity Determine license requirements Plan for Teams Phone devices Plan and design Teams Phone features Plan for voicemail 3 - Plan for Microsoft Teams Rooms and Surface Hub Determine license requirements for Microsoft Teams Rooms and shared devices Understand differences between Microsoft Teams Rooms on Android and Windows Understand Microsoft Teams Rooms on Surface Hub 2S Understand and plan Teams Room accessories, components, and peripherals Understand Teams Rooms management options 4 - Plan and optimize network performance for Teams media Understand Teams network requirements Design network for media optimization Design and implement QoS 5 - Configure and deploy Teams Phone Configure emergency calling for Teams Calling Plans Manage and configure Microsoft PSTN numbers Configure Operator Connect and Teams Phone Mobile Configure Teams Phone policies Create and manage Teams policies Configure Audio Conferencing 6 - Configure and deploy Teams Phone with Direct Routing Design Direct Routing call flows Implement SIP trunking with Direct Routing Configure Emergency Calling for Direct Routing Extend Teams Direct Routing infrastructure Deploy and maintain a survivable branch appliance 7 - Extend Teams Phone with additional services Understand how Teams interacts with additional services Configure compliance recording in Teams Configure and integrate a certified contact center in Teams Design and deploy voice bots in Teams 8 - Manage meetings and events experiences Explore meetings and events in Microsoft Teams Configure meeting settings Create and manage meeting policies Configure audio conferencing Create and manage meeting templates and template policies Create and manage meetings customization policies Configure live events settings Create and manage live events policies Examine live events across Microsoft 365 9 - Guided project - Create and assign Teams policies to meet business requirements in Microsoft Teams Prepare 10 - Configure and manage voice users Enable users for Teams Phone Enable users for Direct Routing with Teams Phone Enable additional calling features for Teams Phone Enable users for Teams Phone Mobile 11 - Configure auto attendants and call queues Design call flows for auto attendants and call queues Configure auto attendants and call queues Deploy a channel-based call queue Configure resource accounts Configure Microsoft 365 groups for voicemail Interpret call queue conference modes Interpret call queue routing methods Configure holidays for auto attendants and call queues Configure custom music on hold 12 - Configure, deploy, and manage Teams devices Manage Microsoft Teams Phones Manage Microsoft Teams Room Systems Microsoft Teams Rooms management options Manage Surface Hub 2S devices Configure Microsoft Teams SIP gateway Manage Microsoft Teams displays Remote provisioning and sign in for Teams Phones Update Microsoft Teams devices remotely Manage Microsoft Teams device tags 13 - Guided project - Prepare meeting room experiences Prepare 14 - Monitor and troubleshoot Teams collaboration communications systems Diagnose and troubleshoot phone number assignment Diagnose and troubleshoot Teams client issues Diagnose and troubleshoot call failure and call quality issues Report on and troubleshoot Teams calls with Call Quality Dashboard Diagnose and troubleshoot Direct Routing issues Troubleshoot and monitor Teams devices Troubleshoot Teams meetings and calling Troubleshoot Teams Rooms devices

Presenting information clearly and effectively is a key skill to get your message or opinion across and, today, presentation skills are required in almost every field. This Presentation Skills - The Art of Presenting is perfect for those with experience of presenting, who want to improve their communication delivery style and the impact of their business presentations. The Presentation Skills - The Art of Presenting will teach you practical techniques to overcome presentation nerves (such as self-talk and audience interaction skills), detailed tips for excellent PowerPoint presentations, speaking entirely without notes, and dealing with common problems many public speakers face. Learn how to improve your business presentation skills, to present with impact. Whether you are a student, administrator or executive, if you wish to start up your own business, apply for a grant or stand for an elected position, you may very well be asked to make a presentation. This can be a very daunting prospect. Our course is designed to help. On completion of this course, you will be calm, collected, well prepared and confident that the audience will understand and enjoy your talk.  What Will I Learn? Create and deliver impressive presentations. Manage public speaking nerves. Increase influencing skills by communicating the right message in the right way. Be noticed as a potential leader by management. Provide learning experiences for adult audiences. Requirements There is no pre-requisite for this course. Students need to bring an enthusiastic attitude. Students will get the most out of this course if they have a presentation they want to deliver Getting Started Welcome and Getting to Know Your Instructor FREE 00:03:00 What will you learn? 00:03:00 Who is this Course For? 00:03:00 Prepare Your Presentation Step 1 - Preparation 00:03:00 Step 2 - Get to Know Your Audience 00:03:00 Step 3 - Set Your Objectives 00:03:00 Step 4 - Consider Your Approach 00:03:00 Step 5 - Make a Presentation Plan 00:02:00 Step 6 - Presentation Strategies & Techniques - Giving People a Rea 00:03:00 Step 6 - Presentation Skills 00:04:00 Step 6 - Effective Communication 00:03:00 Step 6 - Verbal Communication 00:06:00 Step 6 - Motivational Language 00:02:00 Step 6 - Non Verbal Communication 00:08:00 Step 6 - Telling Stories 00:01:00 Step 6 - Memorable Content 00:03:00 Step 6 - RER Method 00:01:00 Step 6 - Using Case Studies 00:02:00 Step 6 - Calming the Nerves 00:04:00 Step 7 - Prepare Your Materials 00:10:00 Step 8 - Practice 00:02:00 Step 9 - Evaluation 00:03:00 Step 10 - Presentation Day 00:02:00 Contingencies 00:03:00 The Final Word Guest Interview 00:04:00 Wrap Up 00:02:00 Workbook Workbook - Presentation Skills - The Art of Presenting 00:00:00 Course Certification

Don't have any experience in job interviews? Or you're still not confident with job interviews until now? Worry no more! This course will teach you the secrets to crack interviews successfully! Description: An interview is not just about answering interviewer's questions correctly but it is also about how you present yourself convincingly for them to hire you. For this to happen, you need to be prepared and confident to be able to present yourself well. This certificate course is very useful for those who are looking for a job or are already in a job and wish to become someone more confident, especially in presenting themselves. This course will enable you to have the best knowledge and skills for a job interview to stay ahead in this tough and very competitive job market. Your qualifications might be the best but you still need an edge that will keep you over and above your competitors. Who is the course for? First-time applicants seeking for the best and perfect job Senior applicants who are applying for a career shift, work transfer or higher position jobs Entry Requirement: This course is available to all learners, of all academic backgrounds. Whether you are applying for the first time or someone who is applying for an executive or higher position. Learners should be ages 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Excellent interview skills including the skills to prepare the best CV will help you to build and develop the confidence you need for an interview. This would be beneficial for both first-time job applicants as well as for top executive job applicants. Interview Skills Secrets Importance of Knowing The Tips And Tricks for Interviews 00:15:00 The Different Types of Interviews 01:00:00 Skill Building to Crack Interviews 00:15:00 Tools and Miscellaneous You Need To Have 00:15:00 The Perfect 'Resume' - Significance and Importance 00:30:00 Preparing Properly for an Interview 00:30:00 What Role Does Appearance Play? 00:30:00 Tips To Gear Up - Pre-Interview 00:30:00 Modern Tips By Interview Experts 00:30:00 Mock Exam Mock Exam- Interview Skills Secrets 00:20:00 Final Exam Final Exam- Interview Skills Secrets 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

This Real Estate Financial Modelling course will enhance delegates skills in crafting sophisticated financial models tailored for debt financing within the Real Estate sector.

Child Care This Level 1 Award In Skills for Childcare course is designed to provide learners a thorough understanding of the childcare sector, equipping them with sector-specific knowledge and skills as well as a range of transferable employability skills. To become successful in your profession, you must have a specific set of skills to succeed in today's competitive world. Through this Level 1 Award In Skills for Childcare course, you will develop the most in-demand skills to kickstart your career in childcare or other related sectors, as well as upgrade your existing knowledge & skills. This Level 1 Award In Skills for Childcare course provides learners with the ability to learn the course material when it is most convenient for them. Many learners are even able to continue working, while finishing their coursework in a reasonable amount of time. Enrol today and take the next step towards your personal and professional goals. Learning Outcomes After completing this Skills for Childcare - Level 1 course, learner will be able to: Know how to respect and value children as individuals. Understand children rights Gain a solid understanding of working in early years settings. Understand the growth and development of young children. Why Choose Skills for Childcare - Level 1 Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Skills for Childcare - Level 1 Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. ***Others Benefits of Skills for Childcare - Level 1 Course Free One PDF Certificate Lifetime Access Unlimited Retake Exam Tutor Support [Note: Free PDF certificate as soon as completing the Skills for Childcare - Level 1 course] Child Care Detailed Course Curriculum *** Skills for Childcare - Level 1 *** Module 1: Respecting and Valuing Children Know how to respect and value children as individuals Understand ways to respect and value children Know that children have rights Module 2: Working in Early Years Settings Know the range of settings in the early years of provision Know the roles, responsibilities and possible career progression routes in early years settings Know the core skills required for work in an early year setting Be able to plan own learning and development in order to prepare for a career within the early year's sector Module 3: Growth and Development of Young Children Know about factors which influence the growth and development of children from birth to 5 years 11 months Know how to support the growth and development of children Assessment Method After completing each module of the Skills for Childcare - Level 1 Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Child Care : Child Care This Skills for Childcare - Level 1 course are ideal for anyone who wants to improve their job prospects or advance this field and wants to gain in-depth knowledge of Child Care. Requirements Child Care There are no specific requirements for this Skills for Childcare - Level 1 course because it does not require any advanced knowledge or skills. Career path With the help of this Skills for Childcare - Level 1 course, you will be able to seek several promising careers in the Child Care setting. Including - Child Care Teacher Child Care Assistant Child Care Provider Child Care Director Certificates Certificate of completion Digital certificate - Included

Communication Skills Course Online This Communication Skills Course is designed for professionals who want to thrive in their profession. The qualification provides all of the necessary skills and knowledge to specialise in the field of communication. You will learn real-life knowledge and expertise from the industry experts and practitioners from this course. This Communication Skills Course elaborates how to improve your competency as a person in your profession while also outlining essential career insights in this sector. Consequently, you will get to strengthen your knowledge and skills with this course; on the other hand, see a clearer picture of your career growth in future. Thus, by the end of the Communication Skills Course, you can equip yourself with the essentials to keep you afloat in the competition. Courses are included in this Communication Skills Bundle Course Course 01: Communication Skills Course Course 02: Level 5 Retail Management Course Course 03: Negotiation Skills [ Note: Free PDF certificate as soon as completing the Communication Skills Course] Communication Skills Course Curriculum of Communication Skills Course Module 01: Introduction to Communication Module 02: The Communication Skills Module 03: Different Types of Communication Module 04: Different Methods of Communication Module 05: Styles of Communication Module 06: Barriers to Communication Module 07: Assessing Communication Competence: Relevant Criteria Module 08: Seven Actions for Effective Communication Module 09:Do's and Don'ts of Effective Communication Assessment Method of Communication Skills Course After completing each module of the Communication Skills Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Communication Skills Course After completing the MCQ/Assignment assessment for this Communication Skills course, you will be entitled to a Certificate of Completion from Training Tale which is completely free to download. Who is this course for? Communication Skills Course This Communication Skills Course is suitable for those who work in or aspire to work in the following professions: Sales Managers HR Assistants Business Owners & Entrepreneurs Public Speakers Requirements Communication Skills Course There are no specific requirements for Communication Skills Course because it does not require any advanced knowledge or skills. Career path Communication Skills Course This Communication Skills course will help you improve your CV and employability. Furthermore, the knowledge gained from this Communication Skills course will be essential for working effectively in a complex and diverse workforce. Certificates Certificate of completion Digital certificate - Included