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In today’s customer-focused world, the ability to handle complaints effectively is a crucial skill for anyone in customer care. The "Complaints Handling for Customer Care Course" is designed to help you master the art of managing customer concerns with confidence, turning potential issues into opportunities for improvement. Whether you're working in retail, hospitality, or any other service-based industry, knowing how to navigate a complaint professionally can make all the difference in maintaining customer loyalty and enhancing the reputation of your business. This course is ideal for those who want to develop a calm, collected approach to complaint management. You’ll learn how to listen actively, respond appropriately, and find solutions that satisfy both the customer and the business. No longer will complaints seem like a daunting task – with the skills gained from this course, you’ll be equipped to deal with even the most difficult situations, improving customer satisfaction and contributing to long-term business success. Join today and gain the skills to transform customer feedback into a tool for growth and success in any customer-facing role. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: Complaints & Customer Value Module 02: Building Rapport & Trust Module 03: Effective Communication Module 04: Handling Various Customer Types Module 05: Customer-Centric Complaint Resolution Module 06: Proactive Complaint Prevention and Service Recovery Module 07: Advanced Technology and Tools in Customer Care Learning Outcomes: Master complaint resolution for enhanced customer satisfaction. Develop effective communication strategies for diverse customer interactions. Implement proactive measures to prevent and address complaints. Build lasting rapport and trust with customers for enduring relationships. Navigate various customer types with confidence and empathy. Utilise advanced technology and tools for efficient customer care. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Customer service professionals Sales and support representatives Retail and hospitality staff Call centre agents Frontline staff in any industry Individuals seeking a customer-focused career change Entrepreneurs and small business owners Anyone aiming to excel in customer care roles Career path Customer Service Representative Complaints Handler Call Centre Agent Retail Associate Client Support Specialist Frontline Customer Care Professional Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

***Special Discount - Use code ONLINE10 for extra 10% off *** Let’s face it—learning has moved from stuffy classrooms and endless commutes to comfy sofas and click-away classrooms. This Benefits of E-Learning/Online Learning Course gives you the lowdown on how online education is reshaping how we gain knowledge, improve skills and fit learning into busy lives. With flexible schedules, reduced costs, and instant access to expert-led modules, the benefits stack up faster than your morning emails. Whether you're at home, on a lunch break, or dodging distractions in your own time, this course shows why online learning isn’t just convenient—it’s clever. In just a few clicks, you'll understand how e-learning supports faster progress, personalised learning paths and smarter time management. We’ll explore how it saves money, opens global access, and adapts to different learning styles—without dragging you to a lecture hall. If you’ve ever wondered why more individuals and organisations are making the switch to digital education, this is your chance to learn why the screen is mightier than the schedule. You’ll come away with a clear understanding of what makes online learning not just a trend, but a lasting solution. Key Features of the Benefits of E-Learning/Online Learning Course : Our trusted, high quality and affordable Benefits of E-Learning/Online Learning course trains individuals to become experts in their field. Instant e-certificate and hard copy dispatch by next working day Fully online, interactive course with audio voiceover Developed by professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases *** Additional Gifts *** Free Coronavirus (COVID-19) Awareness Course Demonstrate knowledge of how COVID-19 emerged Understand how COVID-19 spreads and how to prevent it from spreading Identify the symptoms of COVID-19 and which groups of individuals are most at risk Comply with government health guidelines and maintain excellent hygiene Free E - Certificate included *** (Offer Ends Soon) *** Course Curriculum The detailed curriculum outline of our Benefits of E-Learning/Online Learning course is as follows: ***Benefits of E-Learning/Online Learning*** Benefits of E-Learning/Online Learning Benefits of E-Learning/Online Learning Accreditation All of our courses, including this Benefits of E-Learning/Online Learning course, are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Benefits of E-Learning/Online Learning course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. Assessment At the end of the course, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven't, there's no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself. Who is this course for? Anyone with a knack for learning new skills can take this Benefits of E-Learning/Online Learning course. While this comprehensive training is popular for preparing people for job opportunities in the relevant fields, it also helps to advance your career for promotions. Certificates Certificate of completion Digital certificate - Included

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before A transformative learning experience, our aromatherapy course was created for anyone interested in a meaningful exploration of aromatherapy and essential oils. Estheticians, yoga teachers, health practitioners, beauty entrepreneurs, massage therapists, psychotherapists and more-all are welcome. The Aromatherapy program is interactive, comprehensive, and lively-a guided journey into an intricate, beautiful world. This Diploma in Aromatherapy Training at QLS Level 5 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 150 CPD points) This Aromatherapy course has been designed for individuals interested in advancing their journey into aromatherapy by becoming certified. Our Aromatherapy online course provides you with a solid foundation in aromatherapy so that you can begin or add to your practice, build your business, or simply be empowered to care for yourself and your family using the beauty of plant-derived essential oils and other botanicals. Instinctively, it may seem that aromatherapy and technology don't mix. Yet both digital learning and the study of aromatherapy offer a very individual, self-motivated experience. With online aromatherapy learning, your relationship to essential oils is cultivated at your pace, in your environment, and in your own time. This aromatherapy training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join the Aromatherapy course today - gear up with the essential skills to set yourself up for excellence! Learning Outcomes Get an overview of aromatherapy. Learn the history of it. Explore the methods of extraction. Improve your understanding of carrier oils and blending. Learn more about the methods of use. Gain complete knowledge of the skeletal, muscular, and circulatory systems. Discover the meanings of ailments. Why Choose Our Course? Get a free Aromatherapy CPD accredited certificate Get a free student ID card with Aromatherapy Training Get instant access to this Aromatherapy course. Learn Aromatherapy from anywhere in the world The Aromatherapy is affordable and simple to understand The Aromatherapy is an entirely online, interactive lesson with voiceover audio Lifetime access to the Aromatherapy course materials The Aromatherapy comes with 24/7 tutor support *** Course Curriculum of Aromatherapy*** Here is the curriculum breakdown of this Aromatherapycourse: Lesson 1 - Introduction Lesson 2 - History Lesson 3 - Methods of Extraction Lesson 4 - General Properties Lesson 5 - Carrier Oils and Blending Lesson 6 - Part 1/2/3 - Essential Oils Lesson 7 - Safety Lesson 8 - Contraindications Lesson 9 - Methods of Use Lesson 10 - Body Processes Lesson 11 - Skeletal System Lesson 12 - Muscular System Lesson 13 - Circulatory System Lesson 14 - Respiratory and Digestive Lesson 15 - Endocrine System Lesson 16 - Urinary & Lymphatic Systems Lesson 17 - Nervous System Lesson 18 - Integumentary and Olfactory Systems Lesson 19 - DNA Lesson 20 - Meanings of Ailments Assessment Process of Aromatherapy Course: After completing an online course module, you will be given a MCQ test & The passing score for each test will be set at 60%. After passing the Diploma in Aromatherapy Training at QLS Level 5 exam, you will be able to request a certificate at an additional cost that has been endorsed by the Quality Licence Scheme. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Aromatherapy course is ideal for for everyone. Requirements You will not need any prior background or expertise to enrol in this Aromatherapy course. Career path After completing this Aromatherapy course, you are to start your career or begin the next phase of your career. LIke as: Aromatherapist Holistic Health Practitioner Massage Therapist Beauty Therapist Spa and Wellness Professional Certificates Certificate of completion Digital certificate - £10 Diploma in Aromatherapy Training at QLS Level 5 Hard copy certificate - £119 Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in Aromatherapy Training at QLS Level 5, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 119 GBP inside the UK 129 GBP (including postal fees) for International Delivery Certificate Accredited by CPDQS 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (International Delivery)

Build shields with CISCO ASA Firewall skills and survive the cyberattacks. Learn Cisco ASA Firewall Basic Configuration Commands, Introduction to Routing & Static Routing.

Transform yourself into a promising network engineer who loves to do troubleshooting. Learn Troubleshooting Basic Connectivity, Wide-Area Networks, and Network Device Management.

Description: The CompTIA Network+ Certification course provides an user-level knowledge and experience with personal computer operating systems and networks to present fundamental skills and concepts. The content of the course is to prepare you for the job related to networking career. The course includes Network Theory including OSI layers, LANs and WANs, network types and transmissions. You will also learn about the Bounded Network Media like cables, fibre optics, and converters and connectors. You will also be introduced to Network implementations, network communication protocols, IPv4, special addresses, CIDR, IPv6, Routing, TCP/IP services, WAN infrastructure and the Cloud Virtualization Technologies. The course also focuses on the Network Security System, Remote Networking, and Networking Management. Finally, the course will provide you information about Troubleshooting Network and the basics of SOHO (Small Office Home Office) Network. Assessment & Certification To achieve a formal qualification, you are required to book an official exam separately with the relevant awarding bodies. However, you will be able to order a course completion CPD Certificate by paying an additional fee. Hardcopy Certificate by post - £19 Soft copy PDF via email - £10 Requirements Our CompTIA Network+ Certification - Complete Video Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Network Theory OSI Layers FREE 00:44:00 LANs and WANs 00:14:00 Network Types 00:07:00 Transmissions 00:36:00 Bounded Network Media Cables 00:41:00 Fiber Optics 00:16:00 Converters and Connectors 00:26:00 Unbounded Network Media 802.11 Standard 00:20:00 Wireless 00:11:00 Wireless Options 00:19:00 Network Implementations Topologies 00:39:00 Ethernet 00:50:00 Switches 01:48:00 VLANs 00:52:00 TCP/IP Addressing and Data Delivery Network Communication Protocols 00:37:00 IPv4 00:26:00 Special Addresses 00:13:00 CIDR 00:11:00 IPv6 00:31:00 Routing Routes 00:59:00 Routing Types 00:18:00 TCP/IP Services TCP and IP 00:40:00 FQDN and DNS 00:28:00 Transport-layer Protocols 00:05:00 UDP 00:06:00 WAN Infrastructure Wide Area Networks 00:18:00 QoS 00:39:00 Voice-over-Data Systems 00:06:00 Cloud and Virtualization Technologies Types of Server Virtualization 00:27:00 Fibre Channel 00:05:00 Cloud Concepts.prproj 00:24:00 Network Security Basics Wireless Security 00:15:00 Authentication.prproj 00:21:00 Wireless Security Threats 00:30:00 TACACS 00:10:00 Keys 00:26:00 Preventing Security Breaches Security Factors 00:15:00 Vulnerabilities 00:16:00 Attacks 00:58:00 Authentication 00:25:00 Honeypots 00:04:00 Education and Awareness 00:03:00 Responding to Security Incidents Response Policy 00:04:00 Remote Networking RADIUS 00:06:00 VPN Technologies 00:16:00 Tunneling Protocols.prproj 00:05:00 Network Management Acceptable Use 00:59:00 Troubleshooting Network Issues Common Problems 00:32:00 Troubleshooting 00:27:00 Network Technician Tools 00:46:00 Physical and Logical Issues 00:19:00 Open or Closed Ports 00:09:00 ARP Issues 00:13:00 Planning and Implementing a SOHO Network SOHO Network 00:15:00 Mock Exam Mock Exam- CompTIA Network+ Certification - Complete Video Course 00:20:00 Final Exam Final Exam- CompTIA Network+ Certification - Complete Video Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Register on the Cisco ASA Firewall Training today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get an e-certificate as proof of your course completion. The Cisco ASA Firewall Training is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Cisco ASA Firewall Training Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Cisco ASA Firewall Training, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16.  Course Content Cisco ASA Firewall Training Lecture-1: Common Network Security Terms. 00:17:00 Lecture-2: Confidentiality, Integrity, Availability. 00:26:00 Lecture-3: Security Concepts & Terms. 00:38:00 Lecture-4: Introduction to Firewall Technologies. 00:28:00 Lecture-5: About Cisco ASA Firewall. 00:12:00 Lecture-6: Install Cisco ASAv Firewall in GNS3. 00:13:00 Lecture-6: Install Cisco ASAv Firewall in GNS3. 00:13:00 Lecture-8: Install Cisco ASAv Firewall on EVE-NG. 00:10:00 Lecture-9: Install Cisco ASAv Firewall on VMWare Workstation. 00:06:00 Lecture-10: Cisco ASA Firewall Basic Configuration Commands. 00:50:00 Lecture-11: Device Management Cisco ASA Console. 00:10:00 Lecture-12: Device Management Cisco ASA Telnet. 00:23:00 Lecture-13: Device Management Cisco ASA SSH. 00:21:00 Lecture-14: Device Management Cisco ASA ASDM. 00:32:00 Lecture-15: Device Management Cisco ASA TFTP. 00:21:00 Lecture-16: Device Management Cisco ASA FTP. 00:11:00 Lecture-17: Security Levels and Zoning in Cisco ASA. 00:40:00 Lecture-18: Introduction to Routing & Static Routing. 00:34:00 Lecture-19: Network Route Configuration in Cisco ASA. 00:09:00 Lecture-20: Host Route Configuration in Cisco ASA. 00:10:00 Lecture-21: Default Route Configuration in Cisco ASA. 00:26:00 Lecture-22: Floating Static Route Configuration in ASA. 00:37:00 Lecture-23: IP SLA (Service Level Agreement) in ASA. 00:29:00 Lecture-24: Dynamic Routing Protocol RIP version 2. 00:28:00 Lecture-25: Dynamic Routing Protocol EIGRP Configuration. 00:15:00 Lecture-26: Dynamic Routing Protocol OSPF Configuration. 00:38:00 Lecture-27: Routing Protocols Redistribution. 00:25:00 Lecture-28: Implement Access Control Lists in ASA. 00:36:00 Lecture-29: Configure & Verify Extended ACLs in ASA. 01:23:00 Lecture-30: Configure & Verify Infrastructure ACLs. 00:18:00 Lecture-31: Configure & Verify Time-Based ACLs. 00:22:00 Lecture-32: Configure & Verify Standard ACLs. 00:33:00 Lecture-33: Configure & Verify Object Groups ACLs. 00:42:00 Lecture-34: Configure & Verify DHCP Server in ASA. 00:42:00 Lecture-35: Configure & Verify DHCP Relay in ASA. 00:16:00 Lecture-36: Introduction & Theory of NAT and PAT ASA. 00:23:00 Lecture-37: Creating Lab Topology for NAT & PAT. 00:25:00 Lecture-38: Static NAT in Cisco ASA. 00:35:00 Lecture-39: Static PAT in Cisco ASA. 00:25:00 Lecture-40: Dynamic NAT in Cisco ASA. 00:26:00 Lecture-41: Dynamic PAT in Cisco ASA. 00:16:00 Lecture-42: Identity NAT in Cisco ASA. 00:23:00 Lecture-43: Policy NAT in Cisco ASA. 00:16:00 Lecture-44: Modular Policy Framework (MPF). 01:02:00 Lecture-45: Transparent Firewall. 00:34:00 Lecture-46: ASDM Walk-through. 01:17:00 Lecture-47: Security Contexts (Multi-Contexts). 00:50:00 Lecture-48: Redundancy, HA, Active/Standby Failover. 00:58:00 Lecture-49: Packet Capture in Cisco ASA Firewall. 00:44:00 Lecture-50: Packet Tracer in Cisco ASA Firewall. 00:18:00 Lecture-51: Syslog Logging in Cisco ASA Firewall. 00:45:00 Lecture-52: Introduction and Concept of Cryptography & Terminologies. 00:25:00 Lecture-53: Introduction & Concept of Symmetric & Asymmetric Encryption. 00:05:00 Lecture-54: Introduction and Concept of Cryptography Hash (SHA, MD5). 00:04:00 Lecture-55: Introduction and Concept of Virtual Private Network VPN. 00:46:00 Lecture-56: Introduction and Concept of IPSec Protocols Features. 00:43:00 Lecture-57: Introduction and Concept of Diffie-Hellman (DH). 00:51:00 Lecture-58: Introduction and Concept of SSL/TLS and Handshake. 00:34:00 Lecture-59: Introduction and Concept of IKE, Versions & Modes. 00:21:00 Lecture-60: Internet Key Exchange IKE Phase 1 two Modes Lab. 00:12:00 Lecture-61: Configure and Verify NAT-T (Traversal) on Routers. 00:26:00 Lecture-62: Configure and Verify Client-Based Remote-Access VPN Lab. 00:28:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Description: If you are seeking a career as a network technician or want to pass the CompTIA Network+ N10-007 exam, then welcome to CompTIA Network+ N10-007. Through the course, you will earn about the five domains for the Network+ N10-007, such as networking concepts, infrastructure, network operations, network security and network troubleshooting and tools in an approachable manner. By the time you complete this course, your skills will develop, and you can confidently work on enterprise production networks as a network technician. In addition to that, you will be able to describe computer networks, their functions and components. This course can be extremely beneficial if you are interested in a networking career and enhance your skills concerning networking field. Assessment & Certification To achieve a formal qualification, you are required to book an official exam separately with the relevant awarding bodies. However, you will be able to order a course completion CPD Certificate by paying an additional fee. Hardcopy Certificate by post - £19 Soft copy PDF via email - £10 Requirements Our CompTIA Network+ Certification - Complete Video Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Module 01 Networking Fundamentals FREE 00:45:00 Network Models and Topologies 00:23:00 Network Components and Services 00:04:00 Becoming a Network Professional 00:14:00 Module 02 Introducing Networking Standards 00:08:00 Open Interconnection Systems Reference Model 00:12:00 IEEE Network Standards 00:19:00 Module 03 Fundamentals of Network Transmission 00:19:00 Copper Media 00:16:00 Optical Media 00:08:00 Specialty Cables and Connectors 00:03:00 LAN Infrastructure Wiring 00:06:00 Wireless Networking 00:50:00 Module 04 Understanding TCP IP 00:39:00 Working with IPv4 Addresses 01:27:00 Working With IPv6 Addresses 00:26:00 Assigning Addresses with DHCP 00:14:00 Resolving Names Using DNS 00:19:00 Module 05 Introduction to Network Devices 00:08:00 Physical Layer Devices 00:10:00 Data Link Layer Devices 00:38:00 Network Layer Devices 00:42:00 Additional Network Devices 00:06:00 Module 06 WAN Fundamentals 00:07:00 Wired WAN Connections 00:20:00 Wireless WAN Connections 00:08:00 Fiber WAN Connections 00:13:00 Module 07 Introduction to Remote Networking 00:22:00 Authenticating Remote Connections 00:16:00 Understanding Virtual Private Networks 00:26:00 Module 08 Network Security Fundamentals 00:34:00 Planning for Network Security 00:44:00 Identifying Threats and Vulnerabilities 00:39:00 Protecting the Network 00:50:00 Module 09 Maintaining Business Continuity 00:24:00 Virtualization and Cloud Computing 01:00:00 Unified Communications 00:07:00 Module 10 Network Safety Fundamentals 00:10:00 Network Operations 00:04:00 Maintaining and Monitoring Networks 00:27:00 Troubleshooting Methodology 00:17:00 Troubleshooting Tools 00:19:00 Troubleshooting Network Issues 00:16:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description The Implementing Cisco IP Routing is a qualifying exam for the Cisco Certified Network Professional CCNP, Cisco Certified Internetwork Professional CCIP, and Cisco Certified Design Professional CCDP certifications. This Cisco CCNP Implementing Cisco IP Routing (Route) v2.0 Training will help you to be certified Successfully with all the important knowledge and skills necessary to use advanced IP addressing and routing in implementing scalable and secure Cisco ISR routers connected to LANs and WANs. The exam also covers configuration of secure routing solutions to support branch offices and mobile workers. This is an advanced course on Cisco routing configuration for both IPv4 and IPv6. In this course, you will gain the knowledge to configure and optimize a routing domain using OSPF, EIGRP, BGP, PBR, IP SLA and configure redistribution when needed. It also includes the configuration of highly secure routing solutions to support branch offices and mobile workers. Assessment & Certification To achieve a formal qualification, you are required to book an official exam separately with the relevant awarding bodies. However, you will be able to order a course completion CPD Certificate by paying an additional fee. Hardcopy Certificate by post - £19 Soft copy PDF via email - £10 Requirements Our Cisco CCNP Implementing Cisco IP Routing (Route) v2.0 Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Routing Services Complex Enterprise Network Frameworks, Architectures, and Models FREE 00:15:00 Creating, Documenting, and Executing an Implementation Plan 00:09:00 Overview of IP Routing 00:12:00 RIPNG 00:26:00 Configuring the Enhanced Interior Gateway Routing Protocol Understanding EIGRP Terminology and Operation 00:14:00 Planning EIGRP Routing Implementations 00:03:00 Configuring and Verifying EIGRP 00:03:00 Enable EIGRP Routing 00:01:00 Define EIGRP Networks 00:03:00 Define Bandwidth on Interfaces 00:01:00 Enable and Disable EIGRP Automatic Summarization 00:01:00 Passive Interface 00:02:00 IP Default Network 00:03:00 Configure a Router to Advertise a Default Route as the Gateway 00:02:00 Example of the IP Route Next Hop Command 00:01:00 Example of the IP Route Quad Zero Command 00:01:00 Summarization in Discontiguous Networks 00:01:00 Configuring and Verifying EIGRP in an Enterprise WAN 00:03:00 Disabling Automatic Summarization 00:01:00 Frame Relay Using Dynamic Mapping 00:03:00 EIGRP over Layer 3 MPLS VPNs 00:02:00 EIGRP over Layer 2 MPLS VPNs 00:04:00 Configuring and Verifying EIGRP Authentication 00:04:00 Configure Authentication Mode for EIGRP 00:02:00 Configure the Key Chain 00:01:00 Optimizing EIGRP Implementations 00:05:00 Enable Authentication to use the Key Chain 00:01:00 EIGRP 00:21:00 Configuring the Open Shortest Path First Protocol Understanding OSPF Terminology and Operation 00:20:00 OSPF Packets 00:11:00 Planning OSPF Routing Implementations 00:06:00 Basic OSPF Verification and Configuration 00:09:00 Configuring Single Area OSPF 00:02:00 Configuring Multi Area OSPF 00:01:00 EIGRP over Layer 3 MPLS VPNs 00:02:00 OSPF Network Types 00:11:00 Assigning Router Priority 00:02:00 Override the Default Interface Cost 00:01:00 Configure a Key for Simple Authentication 00:01:00 Configure the MD5 Key-ID and Key 00:02:00 Verifying Simple Password Authentication 00:01:00 OSPF 00:19:00 Manipulating Routing Updates Assessing Network Routing Performance Issues 00:05:00 Using Multiple Routing Protocols on a Network 00:09:00 Redistribution Supports All Routing Protocols 00:01:00 Implementing Route Redistribution 00:07:00 Redistribute Routes into RIP 00:03:00 Redistribute Routes into OSPF 00:04:00 Default Metric for Routing Protocols 00:02:00 Redistributing Routes into EIGRP 00:05:00 Applying Metric Values for EIGRP 00:03:00 Modifying the Administrative Distance for all Routing Protocols 00:06:00 Changing OSPF AD 00:15:00 Controlling Routing Update Traffic 00:11:00 Route Map 00:10:00 Using Distribute Lists and Filter Incoming Routing Updates 00:03:00 Defining a Filter for Outgoing Routing Commands 00:02:00 Distribute List In or Out and Examples 00:06:00 Distribute Lists to Avoid Route Feedback 00:05:00 Fallbacks of Distribute Lists 00:01:00 Using Prefix Lists 00:02:00 Implementing Path Control Understanding Path Control 00:05:00 Similarities of ACLs and Prefix Lists 00:01:00 Implementing Path Control using Offset-Lists 00:02:00 Configuring a Prefix List 00:04:00 Implementing Path Control Using Offset-Lists 00:03:00 Verify Offset-Lists 00:01:00 Implementing Path Control using IOS IP SLAs 00:10:00 Cisco IOS IP SLAs 00:01:00 IP SLAs Applications 00:01:00 Operations - Responders and Sources 00:01:00 IP SLAs Operations 00:01:00 Steps to Deploying IP SLAs 00:01:00 IP SLA - ICMP ECHO and ICMP ECHO Sub Commands 00:04:00 IP SLA Schedules 00:05:00 Define Tracking Objects to Track the State of IP SLAs Operations 00:02:00 Configuring Track Delay 00:01:00 Configure a Static Route for IP SLAs Tracking 00:03:00 Verify IP SLAs using Method 1 00:02:00 Verify IP SLAs using Method 2 00:02:00 Implement Path Control using Policy-Based Routing 00:09:00 Implement Path Control using Policy-Based Routing 00:01:00 Configure PBR 00:01:00 Logical PBR Operation 00:01:00 Route-Map Commands for PBR 00:03:00 Match Statements and Conditions 00:03:00 Match Commands Used in PBR 00:01:00 Specify Criteria to be Matched using Prefix Lists of ACLs 00:01:00 Specify Criteria to be Matched by Packet Length 00:01:00 Modify Matching Conditions using Set Statements 00:01:00 Set Conditions 00:03:00 Set Commands used in PBR 00:02:00 Specify the Next Hop IP Address for Matching Packets 00:01:00 Specify Interfaces Through which Packets Can be Routed 00:01:00 Specify a List of Default Next-Hop IP Addresses 00:02:00 Specify a List of Default Interfaces 00:02:00 Mark Packets Using the IP ToS Field 00:02:00 Set the 3 IP Precedence Bits in the IP Packet Header 00:01:00 Set IP Precedence Parameters 00:02:00 Identify a Route Map to Use for Policy Routing on an Interface 00:01:00 Various Methods to Verify PBR 00:02:00 Advanced Path Control Tools 00:02:00 Implementing a Border Gateway Protocol Solution for ISP Connectivity BGP Terminology, Concepts, and Operation 00:20:00 EGP and IGP 00:01:00 AS 00:02:00 IANA 00:01:00 RIRs 00:02:00 AS Numbers 00:03:00 Facts about BGP 00:03:00 BGP Neighbors 00:03:00 BGP Operational Overview 00:02:00 BGP Use between ASs 00:01:00 BGP and IGPs 00:01:00 Connecting Enterprise Networks to Internet Service Providers 00:02:00 Configuring BGP 00:12:00 Questions for Deploying Routing and Connection 00:02:00 Public IP Address Space 00:02:00 Configure Static Routes 00:02:00 Configure the Default Local Preference 00:01:00 Define BGP as the IP Routing Protocol 00:03:00 Router BGP Command Parameters 00:01:00 Identify Peer Router to Establish a BGP Session 00:02:00 Create a Peer Group 00:02:00 Assign Neighbors as Part of the Peer Group 00:02:00 Disable an Existing BGP Neighbor or Peer Group Relationship 00:02:00 Establish the IBGP Session Using a Loopback Interface 00:02:00 IBGP Source IP 00:03:00 Increase the TTL for EBGP Connections 00:03:00 Configure the Router as the Next Hop for a BGP Speaking Peer 00:02:00 Verifying and Troubleshooting BGP 00:01:00 Basic BGP Path Manipulation Using Route Maps 00:05:00 Filtering BGP Routing Updates 00:02:00 Implementing Routing Facilities for Branch Offices and Mobile Workers Planning the Branch Office Implementations 00:15:00 NAT 00:09:00 Planning for Mobile Worker Implementations 00:03:00 Routing Traffic to the Mobile Worker 00:02:00 Implementing IPv6 in the Enterprise Network Introducing IPv6 00:07:00 Configuring and Verifying IPv6 Unicast Addresses 00:06:00 Routing IPv6 Traffic 00:01:00 Configuring Static Routing 00:04:00 Configuring OSPFv3 00:07:00 OSPFv3 00:22:00 Configuring EIGRP for IPv6 00:03:00 EIGRP for IPv6 00:18:00 Multiprotocol BGP (MP-BGP) 00:03:00 Mock Exam Mock Exam- Cisco CCNP Implementing Cisco IP Routing (Route) v2.0 Training 00:20:00 Final Exam Final Exam- Cisco CCNP Implementing Cisco IP Routing (Route) v2.0 Training 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: This Certified Wireless Network Administrator (CWNA) - Complete Video Course covers the functions and features of Certified Wireless Network Administrator. You will learn the fundamentals of RF, components and measurements of RF as well as WLAN topologies. You will learn about Wi-Fi access, MAC and WLAN architectures, troubleshooting and security. You will also learn how to navigate site survey tools, high throughput, BYOD and more. This certification is the foundation-level enterprise Wi-Fi certification for the CWNP Program. Achieving it sets your wireless career on a firm foundation, ensuring you have the skills to successfully survey, install, and administer enterprise Wi-Fi networks. So, if you have an understanding of the fundamentals of wireless technology. And interested to know how WLAN work and how it's managed day-to-day. And if you have the ability to install, configure and troubleshoot and maintain wireless networks within small business or Enterprise deployments. Then this course is perfect for you. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Certified Wireless Network Administrator (CWNA) - Complete Video Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Certified Wireless Network Administrator (CWNA) - Complete Video Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Overview of Wireless Communications Overview of Wireless Communications FREE 00:23:00 Communication Fundamentals 00:15:00 Fundamentals of RF Fundamentals of RF 00:07:00 Characteristics of RF 00:17:00 RF Behaviors 00:17:00 Components and Measurements of RF Components and Measurements of RF 00:19:00 dB Mathematics 00:18:00 Math Examples (eNotes) 00:20:00 Noise Floor 00:07:00 RF Signal and Antenna Concepts RF Signal and Antenna Concepts 00:13:00 Antenna Types 00:15:00 Beamforming 00:09:00 IEEE 802.11 IEEE 802.11 00:15:00 802.11i 00:10:00 Spread Spectrum Technologies Course Overview Direct Sequence Spread Spectrum (Part 1) 00:22:00 Direct Sequence Spread Spectrum (Part 2) 00:21:00 WLAN Topologies WLAN Topologies 00:10:00 Distribution Service 00:08:00 Mesh BSS 00:15:00 Wi-Fi Access Wi-Fi Access 00:14:00 Interframe Space (IFS) 00:13:00 MAC Architecture MAC Architecture 00:18:00 Beacon Frames 00:11:00 WLAN Architecture WLAN Architecture 00:17:00 WLAN Controller 00:11:00 WLAN Deployment WLAN Deployment 00:10:00 Network Extension to Remote Areas 00:13:00 Troubleshooting Troubleshooting 00:18:00 802.11 Coverage Considerations 00:17:00 Capacity vs. Coverage 00:19:00 Security Security 00:22:00 Robust Security 00:24:00 Types of Wireless Attacks Types of Wireless Attacks 00:30:00 Intrusion Monitoring 00:08:00 Fundamentals of Site Surveys Fundamentals of Site Surveys 00:16:00 Site Survey Tools Site Survey Tools 00:05:00 Site Survey 00:15:00 PoE PoE 00:09:00 Midspan 00:08:00 High Throughput (HT) High Throughput (HT) 00:11:00 Spatial Multiplexing (SM) 00:12:00 Very High Throughput (HT) Very High Throughput (VHT) 00:18:00 BYOD BYOD 00:19:00 Over the Air Management 00:10:00 Mock Exam Mock Exam- Certified Wireless Network Administrator (CWNA) - Complete Video Course 00:20:00 Final Exam Final Exam- Certified Wireless Network Administrator (CWNA) - Complete Video Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00