Overview No matter which industry you work in, effective sales skills can transform your career. It is one of the most sought-after skills that can lead to lucrative job opportunities. Take your sales skills to the next level with our exclusive Sales Management course. In this course, you will get the chance to learn valuable sales techniques. The informative modules will educate you on marketing strategies and marketing analysis. You will get the chance to enhance your knowledge of consumer behaviour, customer analysis and CRM. The course will also give you the chance to enhance your customer service skills and communication skills. At the end of this course, you will receive a recognised certificate of achievement. This certificate will vouch for your expertise in sales and help you land your dream job. Enrol now! Course Preview Learning Outcomes Understand the basic rules of sales Develop your skills in sales negotiation and customer management Grasp effective strategies for marketing and marketing analysis Explore the vital areas of consumer behaviour and customer analysis Enhance your knowledge and understanding of CRM Improve your customer service and communication skills Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email. What Skills Will You Learn from This Course? Sales Management Marketing Customer Analysis Customer Service Communication Who Should Take This Sales Management? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Sales Management course is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Pathâ This exclusive Sales Management course will equip you with effective skills and abilities and help you explore career paths such as Sales Manager Business Development Manager Sales Trainer Sales Operations Manager Sales Consultant Module 1: Sales and Sales Growth Sales and Sales Growth 00:19:00 Module 2: Sales Presentation and Selling Sales Presentation and Selling 00:18:00 Module 3: Sales Negotiations and Dealing with Customers Sales Negotiations and Dealing with Customers 00:22:00 Module 4: Marketing and Sales Marketing and Sales 00:24:00 Module 5: Strategic Planning and Development Strategic Planning and Development 00:19:00 Module 6: Planning and Market Analysis Planning and Market Analysis 00:26:00 Module 7: Consumer Buying Behaviour and Customer Analysis Consumer Buying Behaviour and Customer Analysis 00:16:00 Module 8: Branding and Pricing Strategy Branding and Pricing Strategy 00:16:00 Module 9: CRM Fundamentals and Strategies CRM Fundamentals and Strategies 00:25:00 Module 10: Customer Service and Communication Skills Customer Service and Communication Skills 00:13:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
In the world of customer service excellence, mastery is not just a possibility but a necessity. Picture yourself as the maestro orchestrating seamless interactions, transforming ordinary calls into extraordinary opportunities. Dive deep into the artistry of communication, where every word becomes a brushstroke painting a masterpiece of customer satisfaction. Key Features: CPD Certified Developed by Specialist Lifetime Access From the very basics to the pinnacle of persuasive prowess, embark on a journey where etiquette meets efficiency. Explore the toolbox of techniques, honing your skills to speak with the confidence of a star. Uncover the secrets of questions, benchmarks, and goals, crafting a roadmap to success that's as clear as a bell. Elevate your sales game, turning objections into opportunities and rejections into triumphs. With each module, you'll sharpen your wit, refine your approach, and emerge as the virtuoso of the call centre stage. In this symphony of salesmanship, every interaction becomes a chance to shine. With the right words, the perfect pitch, and a dash of determination, you'll not only close deals but open doors to boundless success. So, step into the spotlight and let your voice be the instrument of your ascent. Course Curriculum Module 01: The Basics (I) Module 02: The Basics (II) Module 03:: Phone Etiquette Module 04: Tools Module 05: Speaking Like a Star Module 06: Types of Questions Module 07: Benchmarking Module 08: Goal Setting Module 09: Key Steps Module 10: All About Telemarketing Module 11: Elevate Sales on Telephone Module 12: Prospective Telephone-Sales Expert Module 13: The Right Words and Phrases to Use on a Sales Call Module 14: Preparing the Call Module 15: Opening the Call Module 16: Structuring the Call Module 17: Verbal Communication Skills Module 18: Dealing with Objections Module 19: Closing the Sale/ Gaining Commitment Module 20: Dealing with Rejection Module 21: Close a Sale Call Module 22: Increasing your Earnings by Expanding Sales Module 23: Closing Learning Outcomes: Master phone etiquette, tools, and speaking techniques for excellence. Develop effective questioning strategies and benchmarking skills for performance. Set achievable goals and implement key steps for call center success. Elevate telemarketing skills, sales techniques, and verbal communication proficiency. Overcome objections, close sales, and handle rejection with resilience. Increase earnings through expanding sales and mastering the art of closing. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring call center managers seeking comprehensive training. Customer service professionals aiming to enhance their career prospects. Individuals looking to excel in telemarketing and telephone sales roles. Sales representatives keen on mastering objection handling and closing techniques. Anyone interested in boosting their earnings through effective sales strategies. Career path Call Centre Manager Customer Service Team Leader Telesales Executive Sales Support Coordinator Customer Relationship Manager Telemarketing Manager Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.
ð Unleash Your Sales Potential with 'Crafting an Effective Business Sales Blueprint' Online Course! ð Are you tired of hit-or-miss sales strategies that yield inconsistent results? Do you want to elevate your business's revenue and establish a rock-solid sales foundation? Look no further! Introducing our groundbreaking online course: ð Crafting an Effective Business Sales Blueprint ð Unlock the Doors to Sales Success! ð What You'll Learn: ð Module 1: INTRODUCTION Lay the groundwork for your sales journey with a comprehensive overview of the course. Understand the importance of a well-crafted sales blueprint in today's dynamic business landscape. Gain insights into successful sales techniques used by industry leaders. ð Module 2: THE SELLING STRATEGY FRAMEWORK Dive deep into the proven strategies that form the backbone of successful sales campaigns. Explore the psychology of buying and learn how to tailor your approach to different customer segments. Develop a strategic mindset to tackle challenges and adapt to market changes. ð¨ Module 3: BUILD YOUR SELLING STRATEGY Put theory into action as you construct your personalized selling strategy. Utilize practical exercises to refine your approach and address unique business needs. Receive personalized feedback and guidance from industry experts to fine-tune your blueprint for success. ð¡ Why Choose Our Course: ð Expert Guidance: Learn from seasoned professionals with a track record of success in diverse industries. ð Interactive Learning: Engage in hands-on exercises, case studies, and discussions to reinforce your understanding. ð Lifetime Access: Enjoy lifetime access to course materials, updates, and a supportive community of like-minded learners. ð Real-World Application: Apply your knowledge immediately with actionable strategies that drive results. ð Certificate of Completion: Showcase your expertise with a certificate upon successfully finishing the course. ð¯ Who Should Enroll: Entrepreneurs and business owners looking to boost sales. Sales professionals seeking to enhance their skills and results. Anyone eager to build a robust sales strategy for business success. Don't miss this opportunity to transform your approach to sales and propel your business to new heights! Enroll now and start crafting your path to unparalleled success with 'Crafting an Effective Business Sales Blueprint.' ð Enroll Today and Ignite Your Sales Revolution! ð Course Curriculum INTRODUCTION Importance of a Selling Strategies 00:00 THE SELLING STRATEGY FRAMEWORK Creating a Selling Strategy Framework 00:00 BUILD YOUR SELLING STRATEGY Step 1 - Determine Your Selling Model 00:00 Step 2 - Analyzing Your Competition 00:00 Step 3 - Examine the Costs 00:00 Step 4 - Internal Consistency 00:00 Step 5 - Creating Your Selling Strategy 00:00