8501 Courses in Cardiff delivered Online

Description Do you want to be an expert in negotiating? Are you looking for to make a good command in agreement? To mitigate your inquisitiveness you may have a look at Negotiation and Agreement Training course. The course designs to minimize your quest regarding negotiation and agreement based problems. It teaches you how to prepare a strong agreement paper and negotiation pattern. It will teach to some effective method to be expert in the focusing rules of collective conciliation. It helps you to develop your analytical power considering its both positive and negative effects. The course will also allow you to develop your assessment ability. Every lesson of this course add a new dimension to your thinking based on agreement procedures, method, and rules of negotiation. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Negotiation and Agreement Training is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Negotiation and Agreement Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Introduction and The Principles of Collaborative Negotiation Welcome and Course Overview FREE 00:06:00 Why Good Negotiation Practice Leads to Better Relationships 00:03:00 Shameless Book Plug 00:01:00 Millie's Cookie Story 00:07:00 Exercise 1: Intentions / Objectives for This Programme 00:01:00 Giving Structure to Your Negotiation Strategy Negotiation is not 00:02:00 Distinguishing Negotiation from -Haggling 00:07:00 The 7 Steps to Negotiation Success 00:06:00 Exercise 2: Giving Structure to your Negotiations 00:01:00 Step One - Preparing Yourself for Collaborative Negotiation Preparing Yourself and Your WIN Outcomes 00:06:00 Exercise 3: Securing Commitment to Negotiate 00:01:00 The 4 P's 00:01:00 The Importance of Personality 00:02:00 We, Then Me 00:02:00 Exercise 4: The 4 P's 00:01:00 Step Two - Preparation - Understanding the Power of Variables Introduction to Variables 00:04:00 Video Examples of Excellent Creativity in Variables 00:03:00 Exercise 5: Understanding the Power of Variables 00:01:00 Using the WIN Matrix 00:03:00 Exercise 6: Write Your Win Matrix 00:02:00 Step Three - Understanding Your Partner's Point of View Introduction 00:01:00 Example Story- Maps of the World - Dyl's Den 00:03:00 Exercise 7: Stepping Into Your Partner's Shoes 00:01:00 Step Four - Discussing Introduction- Stating Intentions 00:04:00 Co-Active Listening- Are You Really Listening 00:02:00 The Power of Pause 00:01:00 Exercise 8: Using Open Questions 00:01:00 Exercise 9: Going Above and Beyond Their Wildest Dreams 00:01:00 Exercise 10: Socratic Questioning 00:04:00 Exercise 11: Creating a Discussion Agreement Statement 00:01:00 Step Five - Proposing Introduction to the Propose Stage 00:05:00 Exercise 12: Putting Your Proposal into Writing 00:01:00 Step Six - Bargaining Introduction 00:02:00 Exercise 13: Creating a Bargaining Agreement Statement 00:02:00 The Power of Silence 00:04:00 Exercise 14: Developing Your Time-Out Strategy 00:01:00 Step Seven - Agreeing Introduction to Bargaining 00:04:00 The Written Columbo 00:02:00 Exercise 15: Drafting an 'Agreement In Principle' 00:01:00 Getting Yourself Out of the Way - The Human Operating System Introduction - The Missing Link 00:04:00 Exercise 16: Noticing Your Thinking 00:02:00 What Does this Mean in Your Negotiations? 00:03:00 Understanding Personality Why Personality? 00:05:00 Introducing the 4 Colours 00:04:00 Introducing the 8 Aspects 00:04:00 Inspiration v Discipline Driven 00:04:00 Exercise 17: Teddy Bear 00:01:00 Big Picture vs Down to Earth 00:03:00 Exercise 18: Football Club Trip 00:01:00 People Focused vs Outcome Focused 00:02:00 Splash App 00:02:00 Exercise 19: Completing Your Own Assessment 00:01:00 Negotiation with Different 'Personality Types' 00:04:00 Using the Seven Steps at Home Introduction 00:04:00 Avoiding Common Gambits Some Negotiators Use Nibbling - The Columbo 00:02:00 The Flinch 00:02:00 The Red Herring 00:01:00 Higher Authority 00:02:00 The Reluctant Buyer - Seller 00:01:00 The Best of a Bad Choice 00:01:00 Conclusion - Can You Really Get More by Giving More? Conclusion & Thank You 00:02:00 Bonus Lecture 00:01:00 Resources Resources - Negotiation and Agreement Training 00:00:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Embark on a fulfilling journey into the heart of family support with our 'Family Welfare Assistant' course. This enriching program, spread across seven thoughtfully designed modules, offers a deep dive into the realms of family support work. Begin with an introduction that sets the stage for understanding the vital role of family welfare in society. The course then navigates through the complex landscape of legislation, policy, and guidance, ensuring a robust foundation in the legal and ethical aspects of family welfare. As the curriculum unfolds, it tackles the delicate art of resolving family issues, presented in two comprehensive parts. These sections provide practical strategies and insights to address various family challenges effectively. The course further strengthens your expertise with an in-depth exploration of safeguarding, broken into two parts, focusing on assessing needs and providing appropriate help. It concludes with an essential module on building relationships, which is pivotal in family welfare assistance. Learning Outcomes Gain a thorough understanding of the principles and practices in family support work. Understand the legal and policy frameworks guiding family welfare. Develop skills for effectively addressing and solving family issues. Acquire knowledge in safeguarding, focusing on assessing needs and intervention strategies. Learn relationship-building techniques crucial for successful family welfare assistance. Why choose this Family Welfare Assistant course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Family Welfare Assistant course for? Aspiring family welfare assistants seeking specialised knowledge in family support. Social workers looking to expand their expertise in family welfare. Counsellors and therapists interested in focusing on family dynamics and support. Healthcare professionals aiming to integrate family welfare principles into their practice. Individuals interested in volunteering or working in community support roles. Career path Family Welfare Assistant: £18,000 - £30,000 Social Worker: £24,000 - £40,000 Family Therapist: £25,000 - £45,000 Community Support Worker: £20,000 - £35,000 Healthcare Coordinator: £22,000 - £38,000 Child Welfare Specialist: £23,000 - £37,000 Prerequisites This Family Welfare Assistant does not require you to have any prior qualifications or experience. You can just enrol and start learning. This course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Family Welfare Assistant Module 01: Introduction to Family Support Work 00:24:00 Module 02: Legislation, Policy and Guidance 00:51:00 Module 03: Solving Family Issues - Part 1 00:49:00 Module 04: Solving Family Issues - part 2 00:45:00 Module 05: Safeguarding - Assessing need and providing help (Part 1) 00:33:00 Module 06: Safeguarding - Assessing Need and Providing Help (Part 2) 00:37:00 Module 07: Building Relationships 00:36:00 Mock Exam Mock Exam - Family Welfare Assistant 00:20:00 Final Exam Final Exam - Family Welfare Assistant 00:20:00

Master the powerful page layout program - Adobe InDesign, and learn all the tools and useful techniques for page-layout in no time flat. This course focuses on developing you to use InDesign and create a variety of different single and facing page layouts. You will discover all of the best practices adopted by professional designers for working in InDesign. Besides, explore your own creative ways of using this essential tool and go forth as a creative professional. On completion, you will be skilled and confident enough to create innovative work, and transform your best ideas into reality. Adobe InDesign is a core, popular application designed by Adobe as well as an essential tool in all sorts of design projects. It is greatly used by graphic designers, artists, ebook publishers, marketing professionals since it allows you to work quicker and more efficiently. Highlights of the InDesign CC 2019 MasterClass Gain a thorough explanation of the core features and techniques of this powerful page-layout application. Learn to navigate and customise workplace, design creative page layouts and compositions, work with books and long documents. Be able to work with text, image frames, graphics, export and print developed documents. Learn useful keyboard shortcuts and best practices for creating page-layout flawlessly. Resize documents without having to start from scratch and create a table of contents. Improve your understanding of advanced automation techniques and typographic and typesetting techniques. Who is this Course for? InDesign CC 2019 MasterClass is perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. CPD Certificate from Course Gate  At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Introduction Why learn InDesign? 00:02:00 How to study? 00:03:00 Getting an Adobe Certification 00:05:00 Basics Interface 00:12:00 Navigation 00:07:00 Creating a document 00:13:00 Preferences 00:08:00 Adobe Bridge 00:05:00 Working with Frames Image Frames 00:11:00 Placing Images 00:10:00 Links panel 00:05:00 Resolution of images 00:07:00 Techniques with Image frames 00:03:00 Text frames 00:08:00 Importing text 00:05:00 Text frame options 00:07:00 Working with Pages Working with pages 00:10:00 Advanced page techniques 00:11:00 Master pages 00:12:00 Master pages techniques 00:06:00 Formatting Text Choosing fonts 00:11:00 Character formatting 00:09:00 Paragraph formatting 1 00:09:00 Paragraph formatting 2 00:07:00 Designing the Layout Lines and Rules 00:08:00 Drawing Shapes 00:09:00 Drawing Tools 00:09:00 Working with Swatches 00:13:00 Special Swatches 00:10:00 Working with Effects 00:08:00 Blend Modes 00:04:00 Grids and Guides 00:09:00 Align and Distribute 00:06:00 Compositional Techniques Working with Layers 00:14:00 Text Wrap 00:09:00 Advanced Text Wrap techniques 00:07:00 Masking techniques 00:09:00 Anchored and Inline Images 00:06:00 Compositional Tips 00:05:00 Mastering Styles Introduction to Styles 00:15:00 Paragraph Styles 00:11:00 Object Styles 00:05:00 Next Styles 00:04:00 Nested Styles 00:06:00 Working with Styles 00:06:00 Advanced Text Features Find/Change and GREP 00:12:00 Fixing common typographic mistakes 00:07:00 Bulleted and Numbered Lists 00:07:00 Multi-level Lists 00:19:00 Footnotes and Captions 00:08:00 Working with Tabs 00:06:00 Creating Tables 00:13:00 Formatting Tables 00:11:00 Data Merge 00:07:00 Handling Assets InDesign Snippets 00:03:00 InDesign Libraries 00:06:00 Creating Templates 00:03:00 Content Collector/Placer Tool 00:04:00 Sharing assets with CC Libraries 00:06:00 Long Documents Creating Table of Contents 00:10:00 Table of Contents settings 00:07:00 Text Variables and Markers 00:11:00 Smart Text Reflow 00:07:00 Creating a Book file 00:11:00 Fixing copy and exporting book 00:07:00 Preparing for Print Proofing Colors 00:12:00 Flatterner Preview 00:04:00 Proofing copy 00:07:00 Exporting a PDF 00:10:00 Saving a Package 00:05:00 Interactive Document Formats Creating EPUBs 00:04:00 Interactive PDFs 00:05:00 Publish Online CC 00:03:00 New Features in CC 2018 New Size and Position options 00:04:00 Paragraph Border 00:02:00 Endnotes 00:01:00 Text Assets in CC Libraries 00:03:00 Improved Font Selector 00:02:00 CC 2019 New Features Enhanced visual font browsing 00:04:00 Convert Footnotes & Endnotes 00:02:00 Content-Aware Fit 00:01:00 Adjust Layout 00:03:00 Import PDF Comments 00:02:00 Space Between Paragraphs 00:03:00 Conclusion Creating Your Portfolio 00:12:00 Conclusion 00:01:00 Exercise Files Exercise Files - InDesign CC 2019 MasterClass 00:00:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

The Special Educational Needs Teaching Assistant Diploma is a professional qualification focussed on the practical application of theoretical knowledge. You will gain knowledge of classroom methodologies, communication skills for teaching and how to safeguard children, along with role-specific competencies such as the SEN code of practice, understanding learning difficulties, supporting children on the autistic spectrum, and managing ADHD and dyslexia in the classroom. We've taken this comprehensive course and broken it down into several manageable modules which we believe will assist you to easily grasp each concept - from the fundamental to the most advanced aspects of the course. It really is a sure pathway to success. Who is the course for? Educators who want to improve their interactive teaching course. People who have an interest in teaching and studying. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Module 1: Fundamentals of Teaching Understanding the Development of Children and Young Person 01:00:00 Communication and Professional Relationships with Pupils and Family 01:00:00 Safeguarding the Welfare of Children and Young Person 01:00:00 Module 2: Teaching in UK Teaching in the UK 00:10:00 Teachers' Standards in UK 00:10:00 Teachers Pay 00:30:00 The English School System 00:10:00 Evaluation of Schools and Teachers 00:30:00 School Governance 00:15:00 Inclusive Teaching 00:15:00 Module 3: Teacher Training Module 01: Getting Started 00:22:00 Module 02: Understanding Training and Facilitation 00:25:00 Module 03: Gathering Materials 00:12:00 Module 04: Creating a Lesson Plan 00:15:00 Module 05: Choosing Activities 00:15:00 Module 06: Preparing for the Workshop 00:10:00 Module 07: Getting Off on the Right Foot 00:10:00 Module 08: Delivery Tips and Tricks 00:30:00 Module 09: Keeping it Interactive 00:08:00 Module 10: Dealing With Difficult Participants 00:12:00 Module 11: Tackling Tough Topics 00:16:00 Module 12: Wrapping Up 00:12:00 Activities 00:00:00 Module 4: Teaching Methodologies Education - A Group Enterprise 00:20:00 Traits to Develop 00:30:00 Grow the Attention 00:30:00 Learning Good Habits 00:25:00 Importance of Memory 00:30:00 Imagination is Important 00:16:00 Breakdown of Thinking Process 00:30:00 Appreciation - An Aesthetic Emotion 00:20:00 Learning Reflexive Activities 00:35:00 Differing Individuals 01:00:00 Morality Matters 00:30:00 Different Learning Methods 00:15:00 Different Psychological Exercises 00:30:00 Problems, Situations & Solutions 00:20:00 Measuring the Achievements 01:00:00 Module 5: Psychology of Teaching Why Young People Do Not Learn to Study Properly? 00:20:00 The Nature of Study, and Its Principal Factors 00:30:00 Provision for Specific Purposes, as One Factor of Study 00:40:00 The Supplementing of Thought, as a Second Factor of Study 00:15:00 The Organization of Ideas, as a Third Factor in Study 00:30:00 Judging of the Soundness and General Worth of Statements, as a Fourth Factor in Study 00:25:00 Memorizing, as a Fifth Factor in Study 02:00:00 The Using of Ideas, as a Sixth Factor in Study 00:25:00 Provision for a Tentative Rather Than a Fixed Attitude Toward Knowledge, as a Seventh Factor in Study 01:00:00 Provision for Individuality, as an Eighth Factor in Study 00:15:00 Full Meaning of Study: Relation of Study to Children and to the School 00:15:00 Module 6: SEN Teaching Introduction to Special Educational Needs (SEN) 00:05:00 Understand Constructivism in the Classroom and know your role as a teacher 00:10:00 SEN Code of Practice 00:15:00 Get an understanding on SENCO 00:10:00 Classroom Management Strategies for Children with Special Needs 00:05:00 Physical Difficulties, Sensory Difficulties, Cognitive Impairments of Pupils 00:10:00 How to Deal with Pupils with Autism 00:10:00 Understanding Learning Difficulties 00:10:00 Anger Management Methods for Pupils With Special Needs 00:10:00 Teaching Children with Down Syndrome 00:10:00 Conclusion SEN 00:05:00 Module 7: SEN in USA INTRODUCTION to SEN USA 02:00:00 PRINCIPLES OF SPECIAL EDUCATION 01:00:00 SEN CURRICULUM 01:00:00 SEN TEACHING 01:00:00 CONCLUSION to SEN USA 00:15:00 Module 8: ADHD What is ADHD? 00:05:00 Causes of ADHD 00:05:00 Diagnosing ADHD 00:05:00 Treating ADHD 00:05:00 ADHD and Education 00:05:00 Reasonable Adjustments: ADHD 00:10:00 Adults with ADHD 00:10:00 Module 9: Dyslexia What is Dyslexia? 00:10:00 Identifying Dyslexia 00:05:00 Co-occurring Conditions 00:05:00 Diagnosing Dyslexia 00:05:00 Creating Dyslexia Friendly Environment 00:05:00 Solutions for Dyslexia 00:30:00 Module 10: Dealing with Troubled Children YOU AND YOUR CHILD STUDY 01:30:00 THE PROBLEM OF PUNISHMENT 00:30:00 WHEN YOUR CHILD IMAGINES THINGS 00:30:00 WHY KIDS LIE AND WHAT TO DO ABOUT IT 01:00:00 BEING AFRAID 00:30:00 THE FIRST GREAT LAW 00:30:00 THE TRAINING OF THE WILL 01:00:00 HOW CHILDREN REASON ABOUT FUTURE 00:30:00 WORK AND PLAY 01:00:00 CHILDREN'S GANGS, CLUBS, AND FRIENDSHIPS 00:15:00 CHILDREN'S IDEALS AND AMBITIONS 01:00:00 THE STORK OR THE TRUTH 00:30:00 THE GOLDEN AGE OF TRANSITION 00:15:00 HEREDITY AND ENVIRONMENT 01:00:00 FREEDOM AND DISCIPLINE 00:15:00 Mock Exam Mock Exam- Advanced Diploma in Teaching 00:30:00 Final Exam Final Exam- Advanced Diploma in Teaching 00:30:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

[vc_row][vc_column][vc_column_text] Description: Understanding Forex can be a tricky; however it is necessary given that there is so much money involved in the process. In simple terms Forex trading course is a trading option for currency, where you buy one currency for a given price and sell it for more money when the exchange rate is in your favour. If you want to learn more about how the process works then consider getting this Diploma in Forex Trading. The course is divided into two parts but mainly focuses in introducing you to Forex exchange. In the first module you will look into the basics of stock market & Forex trading, by getting an introductory understanding of both. You will learn about stock market trends, understand currency conversion, statistics, Forex Volatility and Market Expectation. You will also discover more about aspects of trade, risk management and trading options. Next module, titled Forex trading simplified, focuses on a variety of topics including Forex pairs, market size and liquidity, spot marketing, futures trading and more. The overall use of this course is endless and getting it now will help you tackle your financial problems with ease. Who is the course for? Professionals who are into foreign exchange trading Everyone who wants to be knowledgeable on forex trading Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be ages 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Forex Trading diploma course will be very beneficial and helpful, especially to: Businessmen Currency Trader Foreign Exchange Trader Professionals And Other Financial-related Career who need knowledge on forex trading! [/vc_column_text][/vc_column][/vc_row] Diploma in Forex Trading Introduction to Forex Trading 00:11:00 Major Currencies and Market Structure 00:10:00 Kinds of Foreign Exchange Market 00:14:00 Money Management 00:11:00 Fundamental Analysis 00:21:00 Technical Analysis 00:32:00 Pitfalls and Risks 00:11:00 Managing Risk 00:16:00 Trading Psychology 00:14:00

Description: Customer Service is an essential issue for the organization which works or deals with the customers. The efficient customer service can increase the number of customers. On the other hand, poor manner can decrease the number of customers. Efficient customer service not only increases the total number of customers but also affects positivity to the career that has such skill. The Customer Service Skills - Video Training Course deals with the basic concepts of Customer Servicing. The course starts with defining the customer service and the procedures for identifying customers' expectation. The course also teaches the basic telephone etiquette so that you can able to handle the telephone calls and can able to give customer service through the telephone. Finally, the course will guide you how to handle the customer clients and how to answer them politely. The course will help you to know the ways of enduring stress. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Customer Service Skills - Video Training Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Customer Service Skills - Video Training Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Understanding Customer Service Understanding Customer Service FREE 00:17:00 Identifying Customer Expectations 00:06:00 Providing Excellent Customer Service 00:07:00 Focusing on the Customer Focusing on the Customer 00:08:00 Customer Service and the Telephone Customer Service and the Telephone 00:08:00 Handling Complaints Handling Complaints 00:12:00 Enduring Stress Enduring Stress 00:13:00 Mock Exam Mock Exam- Customer Service Skills - Video Training Course 00:20:00 Final Exam Final Exam- Customer Service Skills - Video Training Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description Eloquence is an art. Some valuable words may seem to nothing only because of a good presentation. You have so many ideas but you cannot deliver them perfectly. To reshape your ideas with a lucrative presentation skill you may look at Public Speaking and Presentation Skills Training course. This course teaches you to understand human psychology and deliver speech publically with a good command according to the demand of situation. It provides you some tactics regarding public speaking and presenting speech. It focuses on your tone, stress, way of delivering speech, and how to keep in contact with your audience. It incorporates its lessons to make you confident and to assist you to your organizational and personal growth focusing on main facts, issues, capacity to type and make instance influential speech. It will also make you confident to answer any types of question at an instance. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Public Speaking and Presentation Skills Training is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Public Speaking and Presentation Skills Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Introduction Promo Video FREE 00:03:00 So You've Been Asked to Make a Speech or Presentation: Key Questions 00:01:00 Designing Your Speech Assessing Your Audience 00:01:00 Objectives 00:01:00 What Do They Want to Hear? 00:02:00 Deciding Your Outcomes 00:02:00 Starting Your Speech 00:02:00 The Key Opening Statement 00:02:00 The Core Message Exercise 00:01:00 The Close 00:01:00 Closing Professionally 00:03:00 Keeping Them Interested 00:03:00 Using Notes 00:03:00 Rehearsing 00:02:00 Preparation Preparing to Speak 00:02:00 Controlling Your Nerves 00:02:00 The Day Before 00:02:00 On The Day 00:02:00 Failsafe Measures 00:02:00 Handling Questions 00:05:00 Presentation Aids Presentation Aids 00:03:00 Handouts: What Will They Add? 00:02:00 How Much Information? 00:01:00 Using Graphics 00:01:00 How to Present like a Professional Speaking like a Professional 00:02:00 Perfect Performing 00:01:00 Keeping to the Point 00:02:00 WIIFM? 00:01:00 Conclusions Summary 00:01:00 Next steps / Resources 00:01:00 Course Certification Order Your Certificate 00:00:00

Description: The Bereavement and Grief Counselling Diploma course is designed for the people who are interested in grief and bereavement counselling. Throughout the course, you will understand death, dying and the ways of recovering grief and mourning. You will know about the five stages of the grieving process that most people go through. Human believes regarding death and dying will also be focused on the course. The course discusses depress and its types such as grief, sadness, and other depression and teaches you how to overcome depression. Instead of these, the course explains how children view death and how they cope with grieving. The course helps you to recognise 'clinical depression' and introduces you to the available treatments for the problems. The course shows you how to adjust to unexpected or violent death. Lastly, the course focuses on the various counselling process and methods. Who is the course for? Anyone who is interested in psychology / counselling Anyone who wants to learn the topic of 'grief and bereavement' Anyone who wants support other people in grief Anyone who is going through grief and want to know more Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Introduction About the Instructor & the Course FREE 00:03:00 Introduction to Grief & Bereavement What is counselling: Introduction to Counselling Theory 00:07:00 Core Skills in Counselling 00:07:00 Counselling Approaches in Counselling 00:09:00 What is 'Grief' and 'Bereavement'? 00:09:00 The Role of the Bereavement Counsellor 00:07:00 Attitudes Towards 'Death' and 'Dying' Beliefs that people held about 'death' and 'dying' 00:09:00 A child and adolescent view of death 00:07:00 Spirituality and Religion 00:08:00 What Happens When We Die The process of dying 00:07:00 Stages of Grief 00:08:00 What is 'Complicated grief'? 00:09:00 Depression Related to Grief and Bereavement Sadness Vs Depression 00:06:00 Grief Vs Depression 00:05:00 Types of Depression 00:09:00 Diagnosis of Depression 00:05:00 Treatments available for depression 00:08:00 Counselling Process and Methods Grief counselling: The loss of 'self' 00:07:00 Adjusting to violent death 00:08:00 Counselling the dying 00:07:00 Acceptance, Surrender, and 'Letting go' 00:05:00 Ending long-term counselling and follow-up 00:07:00 Thank You and Good Bye! 00:01:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

Description:  Sales techniques start in knowing your customers and to be able to recognise what your products and services should target. It is very important to communicate well also to allow your products and services known to your target market. It will be very difficult to become an effective commercial sales expert but if you start right now, you will surely be able to become an effective sales specialist. This course specifically focuses on the improvement of your sales and how you should accelerate it. It will also cover the strategies and ways to use and be able to get the attention of your potential clients and communicate with them effectively what you are offering. In this course, you will be able to become a great sales specialist by conquering the difficulties of the sales industry and knowing the appropriate techniques for the way forward.  Who is the course for? Professionals, who work in the business or corporate setting, especially people who are part of the sales, marketing, and communications departments. Furthermore, it will help the top executive execute and command their subordinates to help in increasing sales. People who are interested in learning more about business communication and those people who are struggling with communication and expressing their thoughts into actions. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: This course would be beneficial for the following careers: Sales Manager Business Development Executive Producers Financial Experts Group Account Director Marketing Manager Public Relations Officer Sales Specialist Strategist And Many More! Sales Techniques Fundamental Sales Techniques 01:00:00 Extensive Sales Techniques 01:30:00 Relationship in Sales Focusing on Your Customer 00:15:00 What Influences People in Forming Relationships? 00:30:00 Disclosure 00:15:00 How to Win Friends and Influence People 00:15:00 Communication Skills for Relationship Selling 01:00:00 Non-Verbal Messages 00:30:00 The Handshake 00:30:00 Small Talk 00:15:00 Networking 00:15:00 Sales Strategies Selling Skills 00:15:00 The Sales Cycle 00:30:00 Framing Success 00:15:00 Setting Goals with SPIRIT! 00:15:00 The Path to Efficiency 00:15:00 Customer Service 00:15:00 Selling More 00:15:00 Selling Price 00:15:00 Reference Book Personal Selling Skills 00:00:00 Psychology Of Selling 00:00:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam- Increasing Sales Technique 00:20:00 Final Exam Final Exam- Increasing Sales Technique 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: Understanding Forex can be a tricky business; however it is necessary given that there is so much money involved in the process. In simple terms Forex trading is a trading option for currency, where you buy one currency for a given price and sell it for more money when the exchange rate is in your favour. If you want to learn more about how the process works then consider getting this Diploma in Forex Trading. The course is divided into two parts but mainly focuses in introducing you to Forex exchange. In the first module you will look into the basics of stock market & Forex trading, by getting an introductory understanding of both. You will learn about stock market trends, understand currency conversion, statistics, Forex Volatility and Market Expectation. You will also discover more about aspects of trade, risk management and trading options. Next module, titled Forex trading simplified, focuses on a variety of topics including Forex pairs, market size and liquidity, spot marketing, futures trading and more. The overall use of this course is endless and getting it now will help you tackle your financial problems with ease. Who is the course for? Professionals who are into foreign exchange trading Everyone who wants to be knowledgeable on forex trading Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be ages 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Diploma in Forex Trading will be very beneficial and helpful, especially to: Businessmen Currency Trader Foreign Exchange Trader Professionals And Other Financial-related Career who need knowledge on forex trading! Module 1: Basics of Stock Market & Forex Trading Understanding the stock market 01:00:00 Identifying trends 01:00:00 What is Forex? 01:00:00 Basics of currency conversion 01:00:00 Understanding Statistics 01:00:00 Forex Volatility And Market Expectation 01:00:00 Aspects Of The Trade 01:00:00 Risk Management 01:00:00 'Buzz' Words 01:00:00 Expert Trading Options 01:00:00 Other Trading Options 01:00:00 In Review 01:00:00 One Final Option 00:30:00 Module 2: Forex Trading Simplified What Is Forex? 00:30:00 About The New York Stock Exchange 00:30:00 What Is Trading? 00:30:00 What Are Forex Pairs? 00:30:00 About The Market Size And Liquidity 00:30:00 What is A Spot Market? 01:00:00 What Is Futures Trading? 00:30:00 What are Options Trading? 00:30:00 What Are Exchange-traded Funds? 00:30:00 The Dangers Of Trading If You Don't Know How to Cope with It 00:30:00 Module 3: Practical Forex Trading How a Forex system operates in real time? 00:30:00 The secret to success in forex trading 00:15:00 What is a Spot Market? 00:15:00 How Do You Make Money Trading Forex? 00:30:00 Know Your P's and L's 00:30:00 Opening a Trading Account 00:15:00 Types of Trading 00:15:00 Recommended Reading Recommended Reading : Diploma in Forex Trading 00:00:00 Mock Exam Mock Exam- Diploma in Forex Trading 00:20:00 Final Exam Final Exam- Diploma in Forex Trading 00:20:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00