Duration 2 Days 12 CPD hours This course is intended for Experienced security administrators and security analysts who are already familiar with VMware Carbon Black Cloud Overview By the end of the course, you should be able to meet the following objectives: Describe and determine use cases for integrating with VMware Carbon Black Cloud Configure, automate, and troubleshoot the VMware Carbon Black Cloud Syslog Integration Use VMware Carbon Black Cloud APIs to pull data with Postman Install and use the VMware Carbon Black Cloud Python SDK Automate operations using the VMware Carbon Black Cloud SDK and APIs Identify and troubleshoot VMware Carbon Black Cloud sensor installations Gather troubleshooting data within the browser to remediate or escalate problems Identify and resolve sensor usage, networking, and performance problems with the VMware Carbon Black Cloud sensor This two-day, hands-on training course provides you with the advanced knowledge, skills, and tools to achieve competency in performing advanced operations and troubleshooting of VMware Carbon Black Cloud. This course will go into integrating VMware Carbon Black Cloud with other third-party components and utilizing the API and the SDK to automate operations within the product and your security stack. This course will also enable you to troubleshoot common problems during sensor installation, operations, and within the VMware Carbon Black Cloud console with hands-on lab problems. Course Introduction Introductions and course logistics Course objectives VMware Carbon Black Cloud Integrations Describe the integration capabilities with VMware Carbon Black Cloud Determine integration use cases for VMware Carbon Black Cloud Identify required components for integrating VMware Carbon Black Cloud Differentiate VMware Carbon Black Cloud integration vendors VMware Carbon Black Cloud Syslog Integration Describe the function of the Syslog Connector Generate API and SIEM keys from the Cloud console Validate a successful Syslog integration Describe how to automate the Syslog Connector Troubleshoot problems with the Syslog integration Using Postman Explain the concept and purpose of an API Interpret common REST API Status codes Recognize the difference between platform and product APIs Using the Postman Client to initiate API calls Create a custom access level and respective API key Create a valid API request Using the VMware Carbon Black Cloud Python SDK Install the VMware Carbon Black Cloud Python SDK Describe the different authentication methods Evaluate the best authentication method for a given task Automating Operations Automate basic Incident Response tasks using the VMware Carbon Black Cloud SDK and API Automate basic watchlist interactions using the VMware carbon Black Cloud SDK and API Sensor Installation Troubleshooting Describe sensor install log collection process Identify sensor install log parameters Create a detailed sensor install log Locate sensor install logs on an endpoint Interpret sensor install success from an install log Determine likely cause for install failure using sensor logs Propose resolution steps for a given sensor install failure VMware Carbon Black Cloud Console Troubleshooting Identify sensor bypass status reasons Simplify console data exports using search Describe differences in Audit Log detail levels Locate built-in browser tools Gather console diagnostics logs from a browser Review console diagnostics logs Sensor Operations Troubleshooting Identify available types of diagnostic logs Gather appropriate diagnostic logs for a given issue Identify steps for resolving software interoperability problems Identify steps for resolving resource problems Identify steps for resolving network problems Additional course details:Notes Delivery by TDSynex, Exit Certified and New Horizons an VMware Authorised Training Centre (VATC) Nexus Humans VMware Carbon Black Cloud:Advanced Operations and Troubleshooting training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the VMware Carbon Black Cloud:Advanced Operations and Troubleshooting course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Duration 3 Days 18 CPD hours This course is intended for IT professionals who support a Cisco ACI data center network, including: Data center engineers Field engineers Network engineers Systems engineers Overview After taking this course, you should be able to: Operationalize and troubleshoot the ACI fabric Understand Cisco Application Policy Infrastructure Controller (APIC) and its monitoring, management, and troubleshooting capabilities Avoid common mistakes and recognize common symptoms The Cisco Application Centric Infrastructure Operations and Troubleshooting (DCACIO) v1.0 course shows you how to operate and troubleshoot Cisco© data center network infrastructure running Cisco ACI. Through expert instruction and hands-on practice, you will learn about operational tools, and best practices and caveats for configuration management, performance tracking, and more. You will practice troubleshooting common issues on a live fabric. Based on lessons learned in over 100 production deployments, this course gives you the real-world knowledge and skills to boost operational efficiencies in your own deployment. Course Outline ACI Overview and Configuration Review ACI Configuration Management Installing, Upgrading, Backing Up, and Restoring ACI Fabric Monitoring ACI Always-On and On-Demand Monitoring Tools Exercises: Visore, CLI Commands, Audit Logs, Traffic Map Troubleshooting ACI Methodologies, Tools, and Specific Examples Exercises: iPing, End Point Tracker, Troubleshooting Tool, Contract Drops, Contracts, Traceroute, Atomic Counters Additional course details: Nexus Humans Cisco ACI Operations and Troubleshooting Boot Camp (DCACIO) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Cisco ACI Operations and Troubleshooting Boot Camp (DCACIO) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Duration 3 Days 18 CPD hours This course is intended for This course is ideal for developers and engineers including: Network Engineer Systems Engineer Data Center Engineer Consulting Systems Engineer Technical Solutions Architect Cisco Integrators/Partners Field Engineer Server Administrator Network Manager Overview After taking this course, you should be able to: Describe the Cisco ACI built0in tools for operating and monitoring the fabric. Describe the complex challenges related to monitoring and Cisco tools that address them: Cisco Nexus Dashboard and Cisco Nexus Dashboard Insights. Describe fabric installation upgrade, backup, restore, and best practices for Cisco NX-OS-to-ACI migration and Cisco ACI management access. Describe the tools and best practices for monitoring ACI fabric. Describe best practices for Cisco ACI naming conventions, Day-0 configuration, VMM integration, and Cisco ACI migrations. The Cisco Application Centric Infrastructure Operations and Troubleshooting (DCACIO) v5.2 course shows you how to manage, monitor, and troubleshoot Cisco© Nexus© 9000 Series Switches in Application-Centric Infrastructure (ACI) mode. Through expert instruction and hands-on practice, you will learn about operational tools, best practices, caveats, and practice troubleshooting common issues on a live fabric. Based on lessons learned in wide range of production deployments, this course gives you the real-world knowledge and skills to boost operational efficiencies in your own deployment. Course Outline Describing Cisco ACI Day-0 to Day-2 Operations Describing Day-2 Operational Tools Describing Cisco ACI Configuration Management Describing Cisco ACI Monitoring Cisco ACI Best Practices Additional course details: Nexus Humans Cisco Application Centric Infrastructure Operations and Troubleshooting v5.2 (DCACIO) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Cisco Application Centric Infrastructure Operations and Troubleshooting v5.2 (DCACIO) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
The Facilities Manager Training Mini Bundle is built for those managing people, parts, or places—sometimes all three before lunch. With modules in Logistics and Transportation, Operations Management, Supply Chain Management, Problem Solving, and Telephone Etiquette, this bundle provides solid knowledge for those who quietly keep everything running. Whether you’re navigating supplier delays or trying to make someone understand the word “urgent” over the phone, these lessons cover the pillars of effective facilities management. The Facilities Manager Training Mini Bundle is for the doers, the fixers, and the ones who solve it before it makes the group chat. Learning Outcomes: Understand logistics and transportation in workplace environments. Learn the foundations of operations and business flow. Explore supply chain structure and delivery strategies. Apply logical thinking to solve typical workplace issues. Develop telephone etiquette for professional communication. Improve time management in problem-heavy scenarios. Who is this Course For: Facilities coordinators dealing with multiple daily tasks. Office managers handling logistics and daily operations. Admin staff supporting supply or delivery systems. Professionals dealing with inbound and outbound calls. New hires in facilities or office resource roles. Supervisors overseeing internal systems and movement. Problem solvers working across departments regularly. Anyone who fixes things before others notice. Career Path: Facilities Manager – £38,000/year Logistics Supervisor – £34,000/year Office Administrator – £28,500/year Supply Chain Assistant – £29,000/year Operations Coordinator – £32,000/year Reception Manager – £27,000/year
The Customs & Tax EU Mini Bundle focuses on what matters in cross-border operations and workplace responsibilities. It includes essential topics like UK law, data entry, and MS Word—alongside HR and a general overview of regulation-focused topics, minus the fluff. Whether you're dealing with documents, onboarding staff, or trying to decode tax-related tasks, this course prepares you to handle the fine print with a bit less panic. Simple, clear, and ideal for anyone who keeps bumping into compliance questions but never got a straight answer. Learning Outcomes: Understand the basics of UK customs and tax-related topics. Explore how British legal structures influence workplace duties. Use MS Word effectively for formatted business documentation. Perform accurate data entry in a structured and efficient manner. Recognise key HR concepts relevant to employee management. Interpret basic guidelines related to policy and procedures. Who Is This Course For: Admin staff working with tax, HR, or legal documentation. Business owners dealing with customs paperwork and duties. Office teams supporting finance and data-heavy operations. Professionals working with European trade or partnerships. Staff needing clear instruction on UK business regulations. HR assistants managing employment documentation and policies. Entry-level workers needing foundational legal and office knowledge. People aiming to support back-office operations more confidently. Career Path: Customs Administrator – £29,000/year HR Assistant (Tax Focus) – £27,000/year Legal Support Officer – £30,000/year Data Entry Clerk – £23,000/year Office Administrator (Compliance) – £28,000/year Word Processing Specialist – £26,000/year
Being a prison officer is less about shouting and more about structure. This mini bundle sets the stage for those preparing to step into the correctional field, covering communication, security management, leadership basics, and a crash course in criminal psychology—without needing a detective hat. You’ll explore problem solving, team dynamics, and behavioural insight, all aligned to the foundational demands of modern custodial roles. Whether you’re planning ahead or already on the path, this bundle covers the must-know areas without the fluff (or the drama). 🟪 Learning Outcomes: Understand principles of secure facility and inmate management. Communicate effectively under pressure and in structured settings. Apply problem-solving steps in varied custodial scenarios. Recognise behavioural patterns through basic criminal psychology. Support team operations and conflict prevention approaches. Strengthen responsibility and professional conduct under authority. 🟪 Who Is This Course For: New applicants preparing for prison officer career entry. Jobseekers targeting HMP entry-level operational roles. Staff seeking structured knowledge before applying to POELT. Those interested in structured behavioural and conflict work. Applicants preparing for physical and mental readiness training. Support workers shifting toward custodial environments. Security staff exploring prison-based employment opportunities. Individuals interested in criminal behaviour and custodial work. 🟪 Career Path (UK Average Salaries): Prison Officer – £30,000/year Custody Support Officer – £27,000/year Detention Facility Coordinator – £29,000/year Behavioural Support Worker – £26,000/year Security Officer (Custodial Setting) – £28,000/year Team Lead (Custodial Operations) – £32,000/year
Managing people isn’t about being the loudest in the room—it’s about understanding how systems, communication, law, and leadership all work together without the need for panic buttons. This bundle combines essential areas like line management, HR, employment law, supply chain awareness, and disaster management—because sometimes managing people means managing everything else too. Whether you’re guiding teams through the day-to-day or navigating tougher situations, this set of courses keeps it clear and practical (in the good way, not the buzzword way). A solid choice for those who prefer their leadership with less jargon and more results. Learning Outcomes: Understand core responsibilities in line management roles. Learn key aspects of UK employment law basics. Handle disaster-related planning and workplace strategies. Explore essential HR management and team structure principles. Develop knowledge in supply chain operations and logistics. Improve confidence in people-focused leadership decision making. Who is this Course For: New or developing line managers across any industry. Professionals working in people-focused business environments. Team leaders wanting stronger HR and legal awareness. Operations staff needing broader management understanding. Managers preparing for difficult workplace scenarios. Supervisors overseeing supply and staffing coordination. Individuals moving into management for the first time. Anyone managing staff with growing responsibility. Career Path: Line Manager – Average Salary: £37,000 Human Resources Officer – Average Salary: £32,000 Disaster Recovery Coordinator – Average Salary: £38,000 Operations Supervisor – Average Salary: £34,000 Supply Chain Analyst – Average Salary: £40,000 Employment Law Advisor – Average Salary: £44,000
Leadership isn’t about titles—it’s about knowing what to handle and what to delegate (ideally without watching it all unravel). This course bundle is made for those steering projects, managing operations, or leading teams—minus the overcomplications. It features leadership and management, project oversight, crisis handling, operations structure, and good old-fashioned problem-solving. Whether you're dealing with deadlines, planning team priorities, or putting out fires without a hose, this bundle helps you structure your thinking and time. With no-nonsense content and a touch of managerial wisdom, it’s a great fit for professionals looking to run things a little smarter. Learning Outcomes: Manage time effectively across tasks and team structures. Learn decision-making in high-pressure business scenarios. Delegate responsibilities based on skill and role clarity. Identify solutions through structured problem-solving models. Understand the basics of operations and project management. Respond efficiently to unexpected disruptions or changes. Who is this Course For: Team leaders managing multiple tasks and responsibilities. Project managers overseeing deadlines and resource use. Supervisors aiming to sharpen operational knowledge. Office professionals handling complex workflows daily. Managers seeking balance between tasks and leadership. Individuals handling client or internal stakeholder needs. Business owners looking for smoother daily operations. Those needing better strategies during workplace pressure. Career Path: Operations Manager – Average Salary: £48,000 Project Manager – Average Salary: £50,000 Team Leader (Office) – Average Salary: £35,000 Business Manager – Average Salary: £45,000 Crisis Management Advisor – Average Salary: £42,000 Workplace Coordinator – Average Salary: £33,000
The Facilities Management and Maintenance Mini Bundle brings together the must-haves of smooth workplace management. You’ll get content in Logistics and Transportation, Supply Chain Management, Operations Management, GDPR, and HR—designed to help you keep teams running, goods moving, and data on the right side of legal. It’s ideal for those quietly holding things together behind the scenes. Whether you’re supervising an office move, managing stock, or handling HR emails at 9:01am on a Monday, this bundle gives you the know-how to keep things ticking. The Facilities Management and Maintenance Mini Bundle is for people who make things happen—often with no one noticing. Learning Outcomes: Manage transport and supply processes across different settings. Understand the basics of workplace operations and systems. Learn supply chain flow from order to delivery. Apply GDPR rules in administrative and digital settings. Handle workplace HR tasks and key policy areas. Support facility efficiency with structured planning methods. Who is this Course For: Facilities assistants managing logistics and internal resources. Admin staff working across HR and operations teams. Procurement or supply support workers needing extra clarity. Workplace managers organising stock, teams, or space. Office coordinators managing staff records and purchases. Staff handling GDPR-sensitive admin in workplace settings. Team leaders juggling resources, forms, and schedules. Anyone keeping office chaos (mostly) under control. Career Path: Facilities Administrator – £27,000/year HR Support Officer – £26,500/year Operations Team Assistant – £28,000/year GDPR/Data Admin Support – £25,000/year Supply Chain Coordinator – £29,000/year Workplace Logistics Assistant – £26,500/year
The Facilities Management in the Workplace Mini Bundle is a tidy solution for those managing the moving parts of a busy operation. With training in Logistics and Transportation, Supply Chain Management, Operations Management, Purchasing and Procurement, and Quantity Surveying, it delivers core knowledge for running things behind the scenes—efficiently, and without spreadsheets attacking you in your sleep. Whether you’re already in a support role or eyeing a future one, this bundle helps you grasp how things flow, get bought, stored, moved, and monitored. The Facilities Management in the Workplace Mini Bundle won’t turn you into a wizard overnight, but it will help you get through Monday with fewer surprises. Learning Outcomes: Understand logistics processes in business and workplace settings. Learn how supply chains operate from order to delivery. Apply operational thinking to improve organisational efficiency. Recognise basic principles in purchasing and procurement roles. Understand how quantity surveying fits into project control. Improve awareness of coordination within operational functions. Who is this Course For: Staff working in operations and logistics departments. Professionals overseeing supply or procurement chains. Admins supporting facility or workplace operations. Purchasing teams looking to improve internal processes. Quantity surveying assistants in need of foundational theory. Workplace coordinators juggling resources and delivery planning. New hires in warehouse, facility, or logistics settings. Anyone who’s ever muttered “where did it all go?” Career Path: Facilities Coordinator – £28,000/year Logistics Administrator – £27,500/year Procurement Assistant – £26,500/year Supply Chain Analyst (Junior) – £29,000/year Quantity Surveyor Assistant – £30,000/year Operations Assistant – £26,000/year