688 Courses in Cardiff delivered Online

The Retail Skills & Management Training Mini Bundle is the silent helper behind every successful shop floor. Including Retail Management, Telephone Etiquette, Communication Skills, Team Leader, and KYC, it’s tailored for those who want to move through the ranks without stumbling over jargon or stock takes. Whether you're managing tills or team talks, this bundle offers straightforward guidance to help you hold your own in customer-facing environments. From learning to lead without shouting to keeping your KYC knowledge tidy, it’s a solid all-rounder for any retail professional who’d rather not wing it. Learning Outcomes: Understand store organisation through basic Retail Management skills. Apply strong Telephone Etiquette in customer or staff interaction. Develop concise and clear Communication Skills for all roles. Learn essential responsibilities within a Team Leader position. Understand KYC requirements for retail customer verification. Build confidence managing team dynamics and shop floor activity. Who is this Course For: Staff aiming to move into Retail Management roles. People seeking confidence in team or customer conversations. Sales assistants wanting to learn KYC requirements. Retail workers aiming to grow into Team Leader roles. New staff learning basic Telephone Etiquette expectations. Career starters seeking multi-role retail knowledge. Team members improving workplace Communication Skills. Learners interested in shop floor management training online. Career Path: Retail Supervisor – £25,000 average UK salary Customer Service Assistant – £21,000 average UK salary Team Leader – £27,000 average UK salary Store Assistant Manager – £28,000 average UK salary Retail Compliance Officer (KYC) – £30,000 average UK salary Sales Floor Manager – £29,000 average UK salary

The Paralegal Studies Mini Bundle brings together five focused subjects that matter in legal support roles. It blends knowledge of British Law and Business Law with the foundations of being a Paralegal. You’ll also explore telephone etiquette and essential regulatory topics to make sure your calls and conduct are always on the right side of professional. This course isn't trying to be courtroom drama—it's practical, to-the-point, and ideal for those who want to support legal teams or understand how law shapes modern business. Whether you're chasing a legal admin role or just curious about workplace law, this bundle builds confidence with clarity. Learning Outcomes: Learn the role of a paralegal and legal office support. Understand core concepts in British and Business Law topics. Communicate clearly through telephone conversations and notes. Recognise how law applies to general business activities. Improve regulatory understanding in workplace legal settings. Work confidently with legal forms, notes, and communication. Who Is This Course For: Aspiring paralegals preparing for support-based legal roles. Office staff working in legal departments or law firms. Students exploring business and legal career paths. Clerical staff supporting document and case handling tasks. Entry-level workers interested in legal office positions. Admins dealing with client-facing communication and records. Professionals wanting legal awareness in daily responsibilities. Anyone curious about law without becoming a solicitor. Career Path: Paralegal Assistant – £30,000/year Legal Office Administrator – £28,000/year Business Law Clerk – £29,000/year Legal Secretary – £27,000/year Telephone Officer (Legal Sector) – £26,000/year Legal Support Coordinator – £31,000/year

The Life Coaching & Mentoring Mini Bundle brings together essential courses focused on personal growth and communication finesse. With topics including life coaching, self-esteem, motivation, organisation, and negotiation skills, this bundle blends structured personal development with thoughtful mindset training. Whether you're guiding others or refining your own approach to everyday challenges, you'll find this selection refreshingly purposeful. Perfect for those who value clarity, resilience, and effective dialogue, the bundle offers a flexible study route for developing strong interpersonal and inner leadership abilities. It avoids overstatement and gets right to the point — if you're after insight rather than fluff, this is for you. Learning Outcomes: Develop structured approaches to life coaching conversations and goals. Understand core strategies behind strong self-motivation techniques. Explore the foundations of boosting personal and social confidence. Apply self-organisation methods to everyday tasks and time planning. Learn negotiation basics useful in both personal and work scenarios. Improve communication styles for mentoring or being mentored. Who Is This Course For: Individuals interested in personal and mindset development. Aspiring coaches looking to gain foundational knowledge online. Teachers and trainers improving communication with learners. Managers mentoring staff or junior team members. Job seekers wanting to enhance leadership and soft skills. Parents or carers looking to guide others with confidence. Entrepreneurs refining self-motivation and focus routines. Anyone working in support, community, or advisory roles. Career Path: Life Coach – £25,000 to £45,000 Personal Development Advisor – £23,000 to £38,000 Mentor or Support Worker – £21,000 to £32,000 Corporate Trainer – £30,000 to £50,000 Wellbeing Officer – £26,000 to £41,000 Career Advisor – £24,000 to £39,000

Choosing the right HR system is less about fancy features and more about finding the one that fits your organisation’s unique rhythm. This course breaks down the essentials of evaluating and selecting HR software with clarity and precision. You’ll learn how to weigh options, assess vendor offerings, and align technology with your business needs — all without the jargon or sales hype that tends to cloud such decisions. Delivered fully online, the course offers a methodical approach to help you understand what matters when choosing an HR system, from user experience to data security. Whether you’re new to HR technology or seeking to sharpen your selection criteria, this training presents the key considerations in a clear, approachable manner. It’s designed to help you make informed decisions, saving time and avoiding costly missteps — all while keeping the process refreshingly straightforward. CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This HR System Selection Essentials course is designed to enhance your expertise and boost your CV. Learn key skills and gain a certificate of achievement to prove your newly-acquired knowledge. Requirements This HR System Selection Essentials course is open to all, with no formal entry requirements. Career path Upon successful completion of the HR System Selection Essentials Course, learners will be equipped with many indispensable skills and have the opportunity to grab. Jobs you can explore such as: HR Systems Manager HRIS Analyst HR Systems Administrator HR Systems Specialist HR Systems Consultant HR Operations Manager HR Systems Support Analyst HR Systems Project Manager HR Data Analyst Certificates Certificate of completion Digital certificate - £9 Certificate of completion Hard copy certificate - £69 QLS Endorsed Certificate Hardcopy of this certificate of achievement endorsed by the Quality Licence Scheme can be ordered and received straight to your home by post, by paying - Within the UK: £69 International: £69 + £10 (postal charge) = £79 CPD Accredited Certification Hardcopy Certificate (within the UK): £15 Hardcopy Certificate (international): £15 + £10 (postal charge) = £25

Course Objectives By the end of this course, participants will be able to: Differentiate between coaching and mentoring and understand their unique purposes. Apply effective communication and active listening skills in developmental conversations. Use coaching models to guide structured conversations. Build trust and psychological safety in coaching and mentoring relationships. Create actionable development plans and track progress. Understand ethical boundaries and confidentiality. Course Outline Day 1: Foundations of Coaching and Mentoring Session 1: Introduction and Context What is coaching? What is mentoring? Key differences and when to use each Benefits to individuals and organisations Session 2: Core Skills for Effective Coaching and Mentoring Active listening Powerful questioning Giving and receiving feedback Empathy and emotional intelligence Session 3: Building Trust and Creating Psychological Safety Establishing rapport Confidentiality and ethical guidelines Setting boundaries and expectations Session 4: Coaching Models and Frameworks GROW Model (Goal, Reality, Options, Will) OSKAR and CLEAR frameworks Practical application and role play Day 2: Practising and Embedding Coaching and Mentoring Session 5: The Coaching and Mentoring Conversation Structuring conversations Using real-life workplace examples Practice with feedback Session 6: Setting Goals and Development Plans SMART and CLEAR goal setting Creating growth-focused action plans Monitoring progress and accountability Session 7: Mentoring for Career and Leadership Development Mentor roles and responsibilities Supporting long-term growth and resilience Reverse mentoring and cross-generational partnerships Session 8: Embedding a Coaching and Mentoring Culture How to support coaching within your team or organisation Integrating into performance conversations Sustaining development through peer coaching and communities of practice Assessment and Evaluation Participation in discussions and practical activities Feedback on peer coaching/mentoring exercises Optional personal development plan submission Course Materials Provided Participant workbook Coaching and mentoring toolkit (templates, models, guides) Suggested reading and resource list

Course Objectives By the end of this course, participants will be able to: Differentiate between coaching and mentoring and understand their unique purposes. Apply effective communication and active listening skills in developmental conversations. Use coaching models to guide structured conversations. Build trust and psychological safety in coaching and mentoring relationships. Create actionable development plans and track progress. Understand ethical boundaries and confidentiality. Course Outline Day 1: Foundations of Coaching and Mentoring Session 1: Introduction and Context What is coaching? What is mentoring? Key differences and when to use each Benefits to individuals and organisations Session 2: Core Skills for Effective Coaching and Mentoring Active listening Powerful questioning Giving and receiving feedback Empathy and emotional intelligence Session 3: Building Trust and Creating Psychological Safety Establishing rapport Confidentiality and ethical guidelines Setting boundaries and expectations Session 4: Coaching Models and Frameworks GROW Model (Goal, Reality, Options, Will) OSKAR and CLEAR frameworks Practical application and role play Day 2: Practising and Embedding Coaching and Mentoring Session 5: The Coaching and Mentoring Conversation Structuring conversations Using real-life workplace examples Practice with feedback Session 6: Setting Goals and Development Plans SMART and CLEAR goal setting Creating growth-focused action plans Monitoring progress and accountability Session 7: Mentoring for Career and Leadership Development Mentor roles and responsibilities Supporting long-term growth and resilience Reverse mentoring and cross-generational partnerships Session 8: Embedding a Coaching and Mentoring Culture How to support coaching within your team or organisation Integrating into performance conversations Sustaining development through peer coaching and communities of practice Assessment and Evaluation Participation in discussions and practical activities Feedback on peer coaching/mentoring exercises Optional personal development plan submission Course Materials Provided Participant workbook Coaching and mentoring toolkit (templates, models, guides) Suggested reading and resource list

Course Objectives By the end of this course, participants will be able to: Differentiate between coaching and mentoring and understand their unique purposes. Apply effective communication and active listening skills in developmental conversations. Use coaching models to guide structured conversations. Build trust and psychological safety in coaching and mentoring relationships. Create actionable development plans and track progress. Understand ethical boundaries and confidentiality. Course Outline Day 1: Foundations of Coaching and Mentoring Session 1: Introduction and Context What is coaching? What is mentoring? Key differences and when to use each Benefits to individuals and organisations Session 2: Core Skills for Effective Coaching and Mentoring Active listening Powerful questioning Giving and receiving feedback Empathy and emotional intelligence Session 3: Building Trust and Creating Psychological Safety Establishing rapport Confidentiality and ethical guidelines Setting boundaries and expectations Session 4: Coaching Models and Frameworks GROW Model (Goal, Reality, Options, Will) OSKAR and CLEAR frameworks Practical application and role play Day 2: Practising and Embedding Coaching and Mentoring Session 5: The Coaching and Mentoring Conversation Structuring conversations Using real-life workplace examples Practice with feedback Session 6: Setting Goals and Development Plans SMART and CLEAR goal setting Creating growth-focused action plans Monitoring progress and accountability Session 7: Mentoring for Career and Leadership Development Mentor roles and responsibilities Supporting long-term growth and resilience Reverse mentoring and cross-generational partnerships Session 8: Embedding a Coaching and Mentoring Culture How to support coaching within your team or organisation Integrating into performance conversations Sustaining development through peer coaching and communities of practice Assessment and Evaluation Participation in discussions and practical activities Feedback on peer coaching/mentoring exercises Optional personal development plan submission Course Materials Provided Participant workbook Coaching and mentoring toolkit (templates, models, guides) Suggested reading and resource list

Unlock your true potential with the Reclaiming Your Masculine and Feminine Toolkit! This comprehensive resource offers transformative exercises, including daily self-awareness prompts, boundary-building tools, emotional regulation techniques, and breathwork practices. Balance your energies, enhance self-awareness, and align with your purpose. Perfect for anyone looking to deepen their personal growth journey. Embrace your power today!

Train for disability assessor roles with psychology, counselling, and learning disability-focused courses online. Assessing disability requires careful listening, clinical understanding, and more empathy than a spreadsheet can hold. This mini bundle includes psychology, learning disabilities, child psychology, counselling, and first aid—giving you a rounded introduction to the principles behind assessment work in health and care sectors. This is not about becoming an expert in diagnoses but learning the theory and perspective that underpin professional assessor roles. The focus is on observation, structured judgement, and understanding how conditions affect daily life. Whether you work in a related field or are preparing for a new opportunity, this course can help you approach your role with more confidence—and fewer question marks. Learning Outcomes: Understand basic psychological principles behind disability assessment. Identify characteristics of learning disabilities and cognitive challenges. Recognise child developmental concerns relevant to assessment work. Apply counselling strategies in sensitive assessment conversations. Respond appropriately to emergency situations with first aid knowledge. Use structured thinking to assess and record support needs. Who Is This Course For: Aspiring disability assessors across health and care sectors. Healthcare assistants involved in patient observations. Support workers assisting with care or disability needs. Mental health staff needing structured assessment knowledge. Carers seeking insight into learning disabilities. Those handling disability-related benefit assessments. Caseworkers supporting clients with cognitive impairments. Professionals working with families in care and welfare. Career Path (UK Average Salaries): Disability Assessor – £35,000 per year Support Worker – £23,000 per year Mental Health Assistant – £26,500 per year Counselling Assistant – £25,000 per year Learning Disability Officer – £29,000 per year Healthcare Assessor – £33,500 per year

Train in disability assessment with child psychology, brain disorders, CBT, and healthcare-focused psychology knowledge. If you're assessing disability within healthcare, social care, or nursing environments, having the right knowledge at your fingertips is essential. This focused mini bundle includes psychology, child psychology, learning disabilities, brain disorders, and cognitive behavioural therapy (CBT). It's structured to help you think clearly and assess confidently—without needing a filing cabinet full of theory. From understanding how children develop to recognising complex adult conditions, this bundle supports those working around care and diagnosis. CBT adds another layer, helping you recognise how thoughts and behaviours influence one another. Whether you're new to this area or brushing up on what you already know, this training will sharpen your approach without overloading you. Learning Outcomes: Understand behavioural patterns linked to psychological health. Identify child psychology principles relevant to disability work. Recognise common features of learning difficulties and needs. Understand symptoms and effects of brain-related conditions. Explore how CBT applies to disability and care conversations. Apply observation-based thinking in disability assessments. Who Is This Course For: Healthcare staff preparing for disability assessor roles. Social care professionals working in support planning. Nurses involved in behaviour and cognitive assessments. Mental health workers reviewing care and treatment plans. Community workers engaging with disability case management. Benefit assessment staff handling structured health reports. Professionals reviewing client support documentation. Those exploring healthcare-based disability knowledge. Career Path (UK Average Salaries): Disability Assessor – £35,000 per year Mental Health Nurse – £34,000 per year Social Care Worker – £25,500 per year Behavioural Health Assessor – £33,500 per year CBT Assistant – £28,000 per year Community Disability Support Officer – £27,500 per year