927 Courses in Cardiff delivered Online

Successful account management requires time and investment to achieve high levels of customer satisfaction and develop new business opportunities. Ensuring you are equipped with the right tools to approach every customer interaction in a structured way will help you have productive relationships with your clients. Whether you're new to account management or experienced in business development and looking to expand your skillset, understanding how you can maximise customer relationships will be key to your success. We have developed this programme to be practical, fun and interactive. Participants will have the opportunity to learn and practice a number of key skills that will see successful results, and are encouraged to bring real life examples to the course so that learning can be translated to real world scenarios. This course will help participants: Learn how to plan growth and increase revenue from existing accounts Develop skills to build and develop essential relationships to increase value and visibility Learn how best to create loyalty and customer satisfaction Identify how to set account targets and development plan for building contacts and cross-selling Develop persuasion and influencing skills to better define needs and develop opportunities Learn how to add value at all stages; plus gaining competitive advantage Develop an up-selling, cross-selling strategy 1 Performance metrics for account management Introduction to the PROFIT account management model Using practical tools to measure account performance and success Planning your account strategy - red flags and green lights 2 Relationships for account management How to build and manage key relationships Producing a 'relationship matrix' Developing a coach or advocate 3 Setting objectives for your account Developing an upselling cross-selling strategy Setting jointly agreed goals, objectives and business plans Planning session 4 Feedback and Retention - building loyal and satisfied customers How to monitor and track your customer's satisfaction Building a personalised satisfaction matrix Customer service review meetings 5 Influence Getting your message and strategy across to C-level contacts Being able to better develop a business partnership within an accountes 6 Teamwork and time management Working with others to achieve your account goals Managing and working with a virtual team Managing your time and accounts effectively 7 Gaining commitment and closing the sale Knowing when to close for commitment How to ask for commitment professionally and effectively Key negotiation skills around the closing process - getting to 'yes' Checklist of closing and negotiation skills Practice session

Learn the principles of emotional intelligence about how your emotions influence the way you understand yourself, how you build relationships, how you manage stress and how you make decisions. We all have emotions! You will need an open mind and a willingness to learn about how to positively embrace working with your intelligence and your emotions. You should be committed to developing your ability to manage the emotional dimensions of life.

🚀 Introduction to Coaching Course: Unlock Your Coaching Potential! 🌟 Discover the art of coaching with our CPD Accredited 'Introduction to Coaching' course. 🎓 Gain insights into the GROW Model, motivation techniques, and advanced questioning skills. Ideal for aspiring coaches and professionals seeking career development.

Description:  iPhone has continued to develop regarding functions and features through the continuous software and application development made possible by the developers. To be able to appreciate their well-developed apps and features, you need to learn the basic iPhone tricks and updated applications. Through this course, you will learn how iPhone app development is made and how you can be part of the team which helps in improving iPhone's applications, features, and functions. Who is the course for? App developers who are interested in checking and trying the features of an iPhone. iPhone owners who want to explore their phones and utilize it. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The iPhone Tricks and App Development course is a useful qualification to possess, and would be beneficial for the following careers: iPhone App Developer iOs Developer. Module 1: Iphone Tricks and Apps The Most Popular Productivity Applications For the Multi-Tasker 01:00:00 Augmented Reality on the iPhone 00:30:00 Funny iPhone tricks 00:30:00 Get Beer and Popcorn on your iPhone 00:15:00 Great iPhone tips 01:00:00 Handy iPhone Tricks and Applications to Have 01:00:00 How to Find Your Way Using iPhone GPS 01:00:00 How to Use TweetDeck on Your iPhone and Stay Connected 00:15:00 Impress your friends with these iPhone usage tips and applications 00:15:00 Interesting iPhone Applications for People to Try 01:00:00 Managing Your To Do List with an iPhone Application 00:30:00 Most Wanted Applications For The iPhone 00:15:00 Popular Tricks for Your IPhone 00:15:00 Teaching Your Kids with an iPhone Application 00:15:00 Using Your iPhone as a Flash Drive 00:30:00 Top 3 Games for iPhone Addicts 00:30:00 Top 3 Must Have Tricks For iPhone Survival 00:15:00 Top 3 Social Networking Applications for the Multi-tasker 01:00:00 Top 3 Tricks to Get The Most out Of Your iPhone 00:15:00 Truly Productive Real Estate Management with an iPhone Application 01:00:00 Using an iPhone Application to Remember Key Dates 00:15:00 Using an iPhone Application to Translate Your Way to Success 00:15:00 Using an iPhone Application to Make Your Run Work for You 01:00:00 Using the Weather Channel iPhone Application to Plan Your Day 00:30:00 Module 2: App Development and Marketing Introduction 00:15:00 Potential Opportunities for Earning 00:30:00 Brainstorming your App Ideas 01:00:00 Developing your App 01:00:00 Marketing your App 01:00:00 Leveraging the App Market 01:00:00 Other Ways to Generate Income with Apps 01:00:00 Conclusion 00:15:00 Resources 00:30:00 Additional Supporting Materials iOS Development 00:00:00 iOS 10 App Essentials 00:00:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Did you know that the UK warehouse industry is booming? A recent report suggests a growth of 10% in the next five years, creating a significant demand for skilled warehouse operatives. The Warehouse Operative & Manual Handling Training equips you with the theoretical knowledge to excel in this fast-paced and rewarding field. This comprehensive course is designed to provide a strong foundation in both warehouse operations and safe manual handling practices. Throughout the course, you'll gain the theoretical understanding required to perform warehouse tasks efficiently and prioritize safety in the workplace. Get 2 CPD Accredited Courses for only £15! Offer Valid for a Limited Time!! Hurry Up and Enrol Now!!! Course 01: Warehouse Operative Course 02: Manual Handling Interactive Training Warehouse Operative and Manual Handling Course Learning Outcomes: Understand core warehouse operations and management principles. Apply effective stock control and inventory management techniques. Identify and comply with relevant health and safety regulations in a warehouse environment. Develop a strong understanding of safe manual handling practices to minimize the risk of injury. Implement effective order picking, packaging, and dispatching procedures. Master strategies for optimizing warehouse layout and organization. Why would you choose the course: Lifetime access to Warehouse course materials Full tutor support is available from Monday to Friday with the Warehouse course Learn Warehouse Operative skills at your own pace from the comfort of your home Gain a complete understanding of the Warehouse course A 100% learning satisfaction guarantee with your Warehouse course Warehouse Operative This module delves into the exciting world of warehouse operations. You'll explore key concepts in warehouse management, learning how to optimize stock control, maintain accurate inventory records, and ensure efficient order fulfillment. The Warehouse Operative & Manual Handling Training emphasizes theoretical knowledge on warehouse layout and organization, allowing you to understand how to optimize space for efficient product flow. Manual Handling Interactive Training The Manual Handling Interactive Training focuses on safety in the workplace. This module equips you with the theoretical knowledge to identify and assess risks associated with manual handling tasks. You'll learn about proper lifting techniques, safe working postures, and the importance of using appropriate equipment to minimize the risk of injury. The Warehouse Operative & Manual Handling Training emphasizes the importance of following health and safety regulations to create a safe and productive work environment. Warehouse Operative Curriculum Breakdown of the Warehouse Operative Course Module 01: The Role of Warehouse Module 02: Introduction to Warehouse Safety Module 03: Health and Safety Management in Warehouses Module 04: General Warehouse Hazards Module 05: Manual and Mechanical Handling Module 06: Site Safety Curriculum Breakdown of the Manual Handling Interactive Training Course: Module 01: Introduction to Manual Handling Module 02: Manual Handling Injuries, Prevention and Reporting Accidents Module 03: Manual Handling Risk Assessments and Legislation Module 04: Reducing, Controlling Risks and Safe Practices Module 05: Test Your Knowledge CPD 20 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is perfect for: Individuals seeking a career in the warehouse industry. Those looking to upskill and enhance their employability. People interested in understanding the theoretical underpinnings of warehouse operations and manual handling. Anyone who wants to gain a competitive edge in the job market. Those seeking a flexible learning option to fit around their busy schedules. Individuals who prefer a theory-based approach to learning. Requirements There are no specific prerequisites for this Warehouse Operative & Manual Handling Training. However, a basic understanding of warehouse operations and health and safety principles would be beneficial. Career path After completing this course, you can explore trendy and in-demand jobs related to Warehouse Operative & Manual Handling. Warehouse Operative: £18K to £25K per year Forklift Operator: £20K to £28K per year Inventory Controller: £22K to £30K per year Logistics Coordinator: £23K to £32K per year Warehouse Supervisor: £25K to £35K per year Certificates 2 CPD Accredited PDF Certificate Digital certificate - Included Each CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 Delivery Charge: Inside the UK: Free Outside of the UK: £9.99

The human resources management department ensures that the employees in the company are maximizing their working hour to be productive. In order to do this, HR management helps to encourage employees to be motivated to strive harder for their jobs.

Embark on a mesmerising journey into the depths of 'Exploring the Human Mind: Industrial Organisational Psychology', where the realms of organisational psychology intertwine with the practicalities of the workplace. This course, meticulously crafted for those who seek to delve into the intricacies of industrial and organisational psychology, opens doors to a world where psychological principles meld seamlessly with organisational practices, offering a unique lens through which to perceive and enhance workplace dynamics. Your voyage through this organisational psychology masters will not only enlighten your understanding but also empower you to sculpt a work environment that thrives on efficiency and harmony. Navigating through the carefully curated modules, you will explore the myriad facets of individual differences, work behaviour, and the pivotal role of psychology in job analysis and employee selection. This masters in organisational psychology offers a rich tapestry of knowledge, intertwining theoretical principles with actionable strategies, ensuring that your learning journey transcends beyond the theoretical and into the applicable, providing you with the tools to effectively shape and influence the organisational structures and teams you will encounter in your career. Learning Outcomes Understand and apply fundamental principles of industrial-organisational psychology to enhance workplace dynamics and employee well-being. Formulate and implement robust job analysis and employee selection strategies to curate a proficient workforce. Design and administer effective training and development initiatives, aligning them with overarching organisational objectives. Apply psychological theories to create motivational job designs and cultivate a positive, productive work environment. Critically evaluate various leadership styles and discern their impact on organisational behaviour, implementing strategies to optimise team dynamics. Why buy this Exploring the Human Mind: Industrial Organisational Psychology? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success Who is this Exploring the Human Mind: Industrial Organisational Psychology for? Aspiring individuals eager to delve into the psychological dynamics within a workplace. Managers desiring innovative strategies to optimise team performance and well-being. Human Resources professionals aiming to enhance employee selection and development processes. Psychology students or enthusiasts wishing to apply psychological principles in organisational settings. Entrepreneurs intending to establish and maintain a motivated, efficient team. Career path Industrial-Organisational Psychologist: £45,000 - £80,000 Human Resources Manager: £35,000 - £60,000 Training and Development Specialist: £30,000 - £50,000 Organisational Development Consultant: £40,000 - £70,000 Occupational Psychologist: £35,000 - £70,000 Leadership Development Manager: £45,000 - £80,000 Prerequisites This Exploring the Human Mind: Industrial Organisational Psychology does not require you to have any prior qualifications or experience. You can just enrol and start learning. This course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 1: Introduction to Industrial-Organisational Psychology Introduction to Industrial-Organisational Psychology 00:17:00 Module 2: Individual Differences and Work Behaviour Individual Differences and Work Behaviour 00:24:00 Module 3: Job Analysis and Employee Selection Job Analysis and Employee Selection 00:21:00 Module 4: Training and Development Training and Development 00:21:00 Module 5: Performance Appraisal and Feedback Performance Appraisal and Feedback 00:22:00 Module 6: Motivation and Job Design Motivation and Job Design 00:20:00 Module 7: Leadership and Organisational Behaviour Leadership and Organisational Behaviour 00:27:00

Overview Our Teaching Support Worker Training course will instruct you on the key roles and skills to enhance the learning experience, from planning and implementing effective teaching strategies, to liaising with parents, staff and other relevant professionals. Teaching Support Workers provide support to both pupils and teachers. The Teaching Support Worker Training course will guide you on how to apply various techniques to improve social behaviour and influence a better learning environment. You will help enhance the lives of regular students as well as pupils with special needs to help them lead a more productive life. Through practical and theoretical training, you will be introduced to a range of methodologies and models that have influenced modern teaching Support practices. All of the lessons of this Teaching Support Worker Training course have been designed in such a way that anyone with no prior knowledge on the subject can easily dive into them. Get qualified in no time and kickstart your career. What You Will Learn Roles of a teaching support worker Know how to support a child with special needs Classroom management Behavioural management Visual strategies Best practices for intervention for children with special needs The importance of promoting independence Skills You Will Gain Teaching Skill Motivational Skill Communication Skill Management Skill Who Is This Course For This Teaching Support Worker Training course is ideal for anyone who wants to: Gain a formal, accredited qualification to fast track their career Learn more about the role of a teaching support worker Test their skills and knowledge to become a more competent professional Use their love and passion for teaching to earn some extra money Career Path Become a teaching support staff to support young people in their learning and development. Career opportunities in this field include the following: Work for educational institutions Work for special education needs schools Community organisation Teaching Assistant (TA) and related jobs Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No previous experience or qualifications are needed to take this Teaching Support Worker Training Course, but you should: Be aged 16 or over Have a basic understanding of the English Language Have at least basic numeracy and literacy skills Assessment The assessment is straightforward, you need to complete the assignment questions that will be provided to you at the end of the course, you can complete the assignment anytime you want. After you complete and submit your assignment, our tutors will assess your assignment and give you feedback if needed.  After your assignment has been assessed and you have passed, you will be qualified and will be able to apply for a course completion certificate. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. FAQ Do I need to have previous experience as a teacher prior to taking this course? Answer: No. The course content has all the information that you'll need to know from a newcomer's perspective. We only ask that you follow the recommendations therein. Do I need to buy extra materials? Answer: No. Everything you need to use is multimedia-driven and included in the course. Of course, if you wish to use an old-fashioned pen and notebook, that is entirely up to you. Where can I study and take the course? Answer: Anywhere that has a reliable Internet or Wi-Fi connection. If you're online, you're good to go. Do I need a MAC or PC to run the course? Answer: Any popular form of PC, Laptop, or Notebook can be used to run the course. You can even study you're your smartphone if you're happy with that format.

Are you interested in becoming a facilities manager or facilities leader? Is your job role relates to keeping the facility alive? Our exclusive online diploma provides a comprehensive yet edible overview of the discerning topics and disciplines a qualified facilities manager must master in order to excel in facilities management. This course is developed by industry expert professionals to address the roles and functions of a facilities manager, explain how a capable facilities manager contributes to the processes and operations carried out during the post-construction of buildings. Besides, you will get the opportunity to gain practical expertise and understanding of this diverse and fast-moving industry. Leave this course equipped with the skills and knowledge that you can immediately apply in your day to day activities as a facilities management professional. Through practising a range of proven tactics and theories, you will be able to make strategic business decisions and ensure everything works harmoniously together. Learning Outcomes of The Facilities Management Diploma: Gain a good comprehension of the facility management Learn more about the welfare facilities are required in the workplace Understand the link between sustainable development and facilities management Identify the broad facility life cycle stages Carefully focus on the productive operations of a variety of businesses Classify the variations between operations and maintenance Learn the most effective method of delivering projects within cost, schedule, and resource limitations Get a sweeping overview of the faculty of human resource management Know the purpose of facility management in real estate Have a better understanding of outsourcing of services or in-house staff Gain sufficient knowledge to aid in the maintenance and management of building assets effectively Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post.

First Aid for Life and Maudsley Learning are delighted to have worked in collaboration to bring this enhanced Mental Health First Aid course to you. The Maudsley is the largest mental health training institution in the UK and their expertise in this area is second to none. This course is continually updated by experts in Mental Health and offers clear, practical advice to help you gain a better understanding of how to help yourself, or others to achieve optimum mental health. This mental health first aid training course will teach you how to recognise warning signs of mental ill health and help you develop the skills and confidence to approach and support someone, whilst keeping yourself safe. We help you develop resilience, learn new ways to cope with stress, advise on sleeping better and equip you with a wealth of resources to be able to confidently help someone struggling with their mental health. This online course will provide you with the knowledge to spot specific warning signs that an adult or child could be struggling with a mental health condition, it explains how to initiate a supportive conversation, explore healthier lifestyle choices and links to the wealth of additional support available if someone needs further help. Ideal for individuals needing additional help and guidance to support their mental well-being, for those looking to introduce positive mental health practices to their workplaces, for teachers and support staff and friends, family and colleagues wanting more information on this vital topic It is estimated that around 1 in 4 people in the UK will experience a mental health condition at some point in their lives. For many, work is a major source of stress. 1 in 6 employees experience common mental health problems in the workplace. Businesses can support people with their mental health and create more positive and productive working environments as a result. Unfortunately, despite recent campaigns and advances, there still remains a level of stigma and fear of discrimination around mental health conditions. Employees and school children may feel that mental health conditions will not be greeted with the same compassionate approach as physical illness. This should not be the case and the purpose of this course is to demystify mental health conditions and empower workplaces, friends and family members to provide the support and signposting desperately needed by those struggling with their mental well-being. The HSE have embraced the idea of mental health in the workplace and issued the following guidance ‘First aid needs assessment’ for businesses. They suggest that your first aid needs assessment should also consider whether it is beneficial to have personnel trained to identify and understand symptoms and able to support someone who might be experiencing a mental health issue. The scope of this mental health first aid course is not to learn to diagnose or treat mental health conditions as this should only be done by appropriately trained healthcare professionals. However, you will be guided in identifying signs someone might be struggling and we will equip you with a methodology to appropriately support them and a directory of people where you can signpost them for help. It is impossible to cover all eventualities within this course, or to equip you with the knowledge and skills to appropriately diagnose and treat in unpredictable real life situations. If you suspect serious illness or injury, you should always seek immediate professional medical advice. The Author has made every effort to ensure the accuracy of the information contained within the course, however this course is merely a guide and the Author does not accept any liability or responsibility for any inaccuracies or for any mistreatment or misdiagnosis of any person, however caused. The course material has been written by Emma Hammett, Qualified Nurse, First Aid Trainer and founder of First Aid for Life in conjunction with medical and health professionals from Maudsley Learning. If you have any queries concerning this course, please contact emma@firstaidforlife.org.uk Course contents: A First Aid Approach to Mental Health Role of the First Aider What is a mental health first aider? Common treatments and sources of help Other Professionals who can Help The importance of getting help early Understanding more about Mental Health What is Mental Health? The Definition of Mental Health The Mental Health Continuum Laws protecting our health, mental health and well-being Understanding Stigma Who Becomes Mentally Ill? How common are mental health issues? Stigma Approaching During a Crisis When Should you Approach? How to Help Caring for Yourself as a Mental Health First Aider Awareness of Mental Health Problems Situations to be Aware of Signs Someone may be Struggling with their Mental Health Stress About Stress Work-Related Stress Ways to Reduce Stress Building Resilience Insomnia What Is Insomnia? Helpful steps to improve your sleep Substance Abuse: Drugs and Alcohol About Substance Abuse The Dangers of Substance Abuse Online Drug Addiction and Misuse Helping someone you think has problems with drug or alcohol misuse Alcohol Poisoning First Aid Dealing with tricky or aggressive situations due to drugs and alcohol Substance Abuse Resources Anxiety Disorders About Anxiety Disorders Different Kinds of Anxiety Disorder Panic Attacks First Aid for a Panic Attack Post-Traumatic Stress Useful contacts for anxiety Eating Disorders About Eating Disorders What to Do Treatment for Eating Disorders Depression About: Depression Recognising the Signs that Someone may be Depressed Treating Depression Medicating Depression Helping someone who is depressed Resources for Depression Self Harm About Self-Harm How to Help Resources for Self Harming Suicide Approaching Someone you Suspect to be Suicidal What to do if the person is in a life-threatening condition Support for people experiencing suicidal thoughts What is Suicide? Psychosis What is Psychosis? What causes psychosis? How to Help Possible Signs of Psychosis Resources for Psychosis Personality Disorders About Personality Disorders Bipolar Disorder Schizophrenia Mental Health in the Workplace and Useful Resources Employer Responsibility Stress Policy Tackling work-related stress using the Management Standards approach An Employee Assessment of Common Stress Factors Management Standards Form Useful Resources Final Quiz