1139 Courses in Cardiff delivered Online

Discover the essentials of Workplace Equality & Diversity, enhancing inclusive practices and fostering an equitable work environment. Empower your team with critical knowledge and skills.

Explore the latest advancements in plant breeding techniques and genetic innovation with our comprehensive course. From population genetics to molecular breeding, delve into the principles and practices shaping modern agriculture. Addressing societal concerns and market demands, gain insights into sustainable crop improvement strategies. Join us to cultivate your expertise in the dynamic field of plant breeding. Enroll now!

Diploma in Housekeeping Management Description The Diploma in Housekeeping Management is designed to prepare you for a management role within the hospitality industry. Housekeeping covers all the essential areas of room maintenance and cleaning in a hotel, to ensure that guests feel welcome and at home. This CPD accredited online course will benefit anyone who wishes to work in the housekeeping department of a hotel. In addition, it is perfect for those who want to understand the basics of managing a household. This housekeeping management course will focus on essential housekeeping training duties, such as laundry operations, health and safety, cleaning. It will also cover lessons on staffing, budgeting and inventory control. Furthermore you will be able to look at the role hospitality plays in meeting the evolving demands of today's customer. As you complete each module, you will develop key skills in hotel housekeeping and will expand your knowledge of the procedures involved in this role. On course completion, you will receive a certificate of achievement which you can use to advance your career prospects in this field. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Diploma in Housekeeping Management Course for? The Diploma in Housekeeping Management course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Diploma in Housekeeping Management Introduction to Housekeeping 00:30:00 Housekeeping Principles 00:15:00 An Overview of Hotel Industry 00:18:00 Introduction to Hospitality Management 00:23:00 Management of Housekeeping, Engineering and Security Operations 00:27:00 Understanding Staff Duties 00:45:00 Cleaning 00:30:00 Inventory Control 00:45:00 Planning & Organising the Housekeeping Department 00:30:00 Understanding Budgeting 00:45:00 Carpet Maintenance 00:30:00 Wall, Ceiling and Window Cleaning and Maintenance 00:30:00 Staffing 00:45:00 Standard Operational Procedures in Hotel Housekeeping 00:15:00 Management of Service Quality in the Hospitality Industry 00:20:00 Laundry Operation in Hotel 00:30:00 Health and Safety 00:20:00 E-Hospitality and Technology 00:22:00 Customer Satisfaction 00:23:00 Mock Exam Mock Exam - Diploma in Housekeeping Management 00:20:00 Final Exam Final Exam - Diploma in Housekeeping Management 00:20:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

This comprehensive course unlocks the boundless potential of LangChain, Pinecone, OpenAI, and LLAMA 2 LLM, guiding you from AI novice to expert. Dive into 15 different practical projects, from dynamic chatbots to data analysis tools, and cultivate a profound understanding of AI, empowering your journey into the future of language-based applications.

Join our exclusive masterclass designed for professional hypnotherapists looking to enhance their safeguarding knowledge and ethical practice. 🔹 Key Takeaways: ✔️ Understanding safeguarding responsibilities in hypnotherapy ✔️ The importance of consent over assent in treatment agreements ✔️ Working ethically with vulnerable clients (children, elderly, mental health considerations) ✔️ Confidentiality, data protection, and legal compliance ✔️ Handling safeguarding concerns and reporting procedures This masterclass is essential for any hypnotherapist committed to providing safe, professional, and legally compliant therapy.

Level up your trading game to become a good player in Forex Trading. Learn The secret to success in Forex Trading, Risk Management, What Are Forex Pairs, What Is Trading?

** Mental Health Support Worker ** Mental Health Support Worker works with people who have mental illnesses, as well as their families, caregivers, and friends. This includes providing day-to-day support to patients in trying to meet their individual goals, manoeuvring other health services, and monitoring their progress. Have you given up looking for a course that will help you understand one's mental health and grow? If you answered yes, then you've set foot in the right place because our expertly designed Mental Health Support Worker course is going to help you get one step closer to your goal. We guarantee that our Mental Health Support Worker training will provide you with the knowledge and experience you need to improve and advance your current skills. Accomplish your objectives and start preparing yourself for a meaningful career with our course. After completing the Mental Health Support Worker course successfully, an instant e-certificate will be displayed in your profile, that you can buy as proof of your skills and knowledge. Don't waste any more of your precious time. Enrol now and begin learning! Learning Outcomes After completing Mental Health Support Worker course, the learner will be able to: Understand the fundamentals of mental health. Understand the duties & responsibilities of a mental health support worker. Gain a thorough understanding of Attention Deficit Hyperactivity Disorder (ADHD). Identify various types of mental disorders. Explain the use of medication and therapy in the treatment of mental illness. Understand the mental health legislation and services. Gain in-depth knowledge about the Mental Health System. Why Choose Mental Health Support Worker Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. ***Mental Health Support Worker Course Info*** Main Course: Mental Health Support Worker **Free Courses** Course 01: Healthcare Management Training Course 02: Level 5 Mental Health First Aid Certification Course 03: Control of Substances Hazardous to Health (COSHH) Training Course Course 04: Level 2 Certificate in Understanding the Safe Handling of Medication in Health & Social Care Course 05: Legionella and Legionnaires' Disease Awareness Training Course ***Other Benefits of Mental Health Support Worker Course*** 6 PDF Certificate Free Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing this Mental Health Support Worker course ] ** Mental Health Support Worker ** Course Curriculum Module 1: An Overview of Mental Health Module 2: Mental Health Support Worker Module 3: Understanding Childhood and Adolescent Psychiatric Disorders Module 4: Understanding Stress and Anxiety Disorders Module 5: Understanding Schizophrenia Module 6: Understanding Personality Disorders Module 7: Understanding Mood Disorders Module 8: Understanding Eating & Sleeping Disorders Module 9: Understanding Self-Harm and Suicide Module 10: Treating Mental Illness with Medication and Therapy Module 11: Laws Related to Mental Health Module 12: Mental Health System Module 13: The Participation of the Service User Assessment Method After completing each module of the Mental Health Support Worker, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Mental Health Support Worker course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? ** Mental Health Support Worker ** The Mental Health Support Worker course is ideal for professionals helping people suffering from mental issues and people interested in personal mental development. Requirements ** Mental Health Support Worker ** There are no specific requirements for Mental Health Support Worker course because it does not require any advanced knowledge or skills. Certificates Certificate of completion Digital certificate - Included

The Equality & Diversity in the Workplace Level 3 course provides a deep dive into the principles and practices that ensure fairness and respect for everyone in a professional environment. This course is designed to help learners understand the importance of equality and diversity, offering insights into how these principles can be applied to create a balanced and productive workplace. With a focus on building an inclusive culture, the course tackles various aspects such as legal requirements, the value of diversity, and strategies for promoting equality within teams. By completing this course, you will be equipped to identify potential issues related to discrimination, tackle bias, and contribute to a positive, respectful work atmosphere. Learners will explore topics ranging from managing diverse teams to understanding the benefits of equality and inclusion for both individuals and organisations. Whether you're looking to improve your workplace environment or seeking career advancement, this course provides the essential knowledge to make informed, impactful decisions. It’s a flexible learning option, ideal for anyone who wishes to better understand and contribute to an equitable and respectful workplace. This course will enable you to: Understand the UK laws governing equality and diversity. Discover how to include human rights and inclusivity in the workplace policy. Understand how to do an equity study on a work environment or infrastructure. Learn about the origins and triggers of disruptive prejudice. Learn how to instal positive affirmations that promote equity for all. Key Features: Instant e-certificate Fully online, interactive course with audio voiceover Developed by qualified professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases *** Additional Gifts *** Free Life Coaching Course *** (Offer Ends Soon) *** Course Curriculum Module One: Understanding Diversity Understanding Diversity Module Two: Understanding Stereotypes Understanding Stereotypes Module Three: Breaking Down the Barriers Breaking Down the Barriers Module Four: Verbal Communication Skills Verbal Communication Skills Module Five: Non-Verbal Communication Skills Non-Verbal Communication Skills Module Six: Being Proactive Being Proactive Module Seven: Coping with Discrimination Coping with Discrimination Module Eight: Dealing with Diversity Complaints as a Person Dealing with Diversity Complaints as a Person Module Nine: Dealing with Diversity Complaints as a Manager Dealing with Diversity Complaints as a Manager Module Ten: Dealing with Diversity Complaints as an Organization Dealing with Diversity Complaints as an Organization Certification Once you've successfully completed your Equality & Diversity in Workplace Level 3 course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. Assessment At the end of the course, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven't, there's no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is suitable for anyone who wants to improve their knowledge and skills in Equality and Diversity in the workplace, including managers, human resource professionals, employees, and anyone who wants to impact their workplace positively. Human resources executives Training officers Interns Law Students Teacher Requirements Learners do not require any prior qualifications to enrol on this course. Career path Following the career opportunities below, you can pursue them after successfully completing the course: Equalities officer (£22,000 to £45,000 per year) Education welfare officer (£19,000 to £30,000 per year) Heritage officer (£18,500 to £48,000 per year) Public relations officer (£18,000 to £50,000 per year) Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.

Overview The Level 3 Certificate in Assessing Vocational Achievement (RQF) is intended to help you acquire an RQF Assessing Vocational Achievement certificate. You will learn the principles and practices that support assessment, which will be shown by a written account proving your knowledge and comprehension, as well as the completion of a workbook that demonstrates research into assessment practice and associated legal requirements. You will also have the ability to conduct performance evaluations in an individual's work setting. You'll also learn how to evaluate your performance in terms of occupational skills, knowledge, and understanding in settings other than the workplace. This might take place in workshops, classrooms, or other training settings. So buckle up and sign up now! Benefits you will gain: Top-notch e-learning materials Modules availability 24/7 An easy-to-use online learning platform Flexible learning hours Level 3 Certificate in Assessing Vocational Achievement (RQF) (Regulated qualification) Exquisite customer service Qualification Focus Awards Level 3 Certificate in Assessing Vocational Achievement (RQF). Description Learners must complete all 3 mandatory units to achieve a total credit of 15In this course, you will: Understand the principles and requirements of assessment. Learn more about different types of assessment methods, manage information, make assessment decisions, and assure quality. Maintain legal and good practice requirements when assessing occupational competence. Plan the assessment of occupational competence. Be able to prepare and carry out assessments of vocational skills, knowledge and understanding. Qualification Purpose This comprehensive Level 3 Certificate in Assessing Vocational Achievement (RQF) course is designed to help students master the knowledge and skills they'll need to effectively assess occupational competence in the workplace and outside the workplace. Who is this course for? The Level 3 Certificate in Assessing Vocational Achievement (RQF) course is for individuals wanting to serve as fully qualified assessors in the educational sector. Individuals who wish to achieve a sought-after assessment certificate will benefit from its excellent training. Entry Requirements There are no specific entry requirements for this qualification. This qualification is accredited for learners who are at least 19 years old or older. Progression Learners wishing to progress from this qualification can undertake the following qualifications: Focus Awards Level 3 Award in Assessing Competence in the Work Environment Focus Awards Level 4 in Understanding the Internal Quality Assurance of Assessment Processes and Practices Focus Awards Level 4 in the Internal Quality Assurance of Assessment Processes and Practices Focus Awards Level 4 Certificate in Leading the Internal Quality Assurance of Assessment Processes and Practices Total Qualification Time Total Qualification Time consists of GLH and an estimate of the number of hours a learner is likely to spend in preparation, study or any other learning, including assessment, which takes place as directed by but not under the supervision of a lecturer, supervisor or tutor.Total Qualification Time for this qualification is 234 hours.Guided Learning HoursThese hours are made up of all contact time, guidance, or supervision of a learner by a lecturer, supervisor, tutor, trainer, or other appropriate education or training providers. Guided Learning Hours for this qualification are 84. Method of Assessment: The Level 3 Certificate in Assessing Vocational Achievement (RQF) is internally assessed and externally assured by Focus Awards. Each learner is required to create a portfolio of evidence that demonstrates the achievement of all the learning outcomes and the assessment criteria associated with each unit. The main pieces of evidence for the portfolio could include: Assessor observation - completed observational checklists on related action plans Witness testimony Learner product Worksheets Assignments / projects / reports Record of oral and written questioning Learner and peer reports Recognition of prior learning (RPL) Evidence may be drawn from actual or simulated situations where appropriate and permitted by the relevant Sector Skills Council or Sector Skills Body. Career path After receiving the Level 3 Certificate in Assessing Vocational Achievement (RQF) certification, you would be eligible to function as a competent professional as: Assessor Professional Trainer Coach Professional Verifier Course Curriculum 32 sections • 89 lectures • 00:40:00 total length •Induction Form: 00:00:00 •Registration Entry Form: 00:00:00 •Unit 1 Understanding The Principles And Practices Of Assessment Guidance For Achieving The Unit: 00:00:00 •Unit 2 Assess Occupational Competence In The Work Environment Guidance For Achieving The Unit: 00:00:00 •Unit 3 Assess Vocational Skills, Knowledge And Understanding Guidance For Achieving The Unit: 00:00:00 •Assessment Guidelines: 00:00:00 •1. Functions of Assessment in Learning and Development: 00:00:00 •2. Key Concepts and Principles of Assessment: 00:00:00 •3. Responsibilities of an Assessor: 00:00:00 •4. Regulations and Requirements Relevant to the Assessment: 00:00:00 •1. Strengths and Limitations of Various Assessment Methods: 00:00:00 •1. Key Factors to Consider When Planning Assessment: 00:00:00 •2. Benefits of Using A Holistic Approach to Assessment: 00:00:00 •3. How to Plan A Holistic Approach to Assessment: 00:00:00 •4. Types of Risks Involved in Assessment: 00:00:00 •5. How to Minimise Risks Through the Planning Process: 00:00:00 •1. Importance of Involving Learner and Others in The Assessment Process: 00:00:00 •2. Information That Should Be Made Available to Learners and Others: 00:00:00 •3. How to Use Peer and Self-Assessment Effectively: 00:00:00 •4. Assessment Arrangements to Meet the Needs of Individual Learners: 00:00:00 •1. Assessment Decisions and Judging Evidence: 00:00:00 •1. Importance of Quality Assurance in The Assessment Process: 00:00:00 •2. Quality Assurance and Standardisation Procedures: 00:00:00 •3. Appeals, Complaints & Disputes Procedures Concerning Assessment in Own Area of Practice: 00:00:00 •1. Importance of Following Procedures for The Management of Information Relating to Assessment: 00:00:00 •2. How Feedback and Questioning Contribute to the Assessment Process: 00:00:00 •1. Legal Issues, Policies and Procedures Relevant to Assessment: 00:00:00 •2. Contribution of Technology in the Assessment Process: 00:00:00 •3. Evaluation of Requirements for Equality, Diversity: 00:00:00 •4. Reflective Practice and Continual Professional Development: 00:00:00 •1. Assessment Planning of Occupational Competence: 00:00:00 •2. Communicating the Process of Assessing Occupational Competence to The Learner: 00:00:00 •3. Planning the Assessment of Occupational Competence to Address Learner Needs and Current Achievements: 00:00:00 •4. Opportunities for Holistic Assessment: 00:00:00 •1. Valid, Fair and Reliable Assessment Method: 00:00:00 •2. Making Assessment Decisions of Occupational Competence: 00:00:00 •3. Following Standardisation Procedures: 00:00:00 •4. Providing Feedback to Learners: 00:00:00 •1. Maintaining Records of the Related Information of the Assessment of Occupational Competence: 00:00:00 •2. Sharing Assessment Information with Authorised Colleagues and Procedures to Maintain the Confidentiality: 00:00:00 •1. Relevant Policies, Procedures and Legislation for the Assessment of Occupational Competence: 00:00:00 •2. Application of Requirements for Equality and Diversity and Bilingualism in Assessing Occupational Competence: 00:00:00 •3. Evaluation of Own Work in Carrying Out Assessments: 00:00:00 •4. Maintaining the Currency of Own Expertise and Competence: 00:00:00 •1. Methods of Assessing Vocational Skills, Knowledge and Understanding to Meet Requirements and Needs: 00:00:00 •2. Preparing Resources and Conditions for The Assessment: 00:00:00 •3. Communicating the Purpose, Requirements and Processes of Assessment to Learners: 00:00:00 •1. Assessment Management to Meet Assessment Requirements: 00:00:00 •2. Providing Support to Learners Within Agreed Limitations: 00:00:00 •3. Analysing Evidence of Learner Achievement: 00:00:00 •4. Making Assessment Decisions Related to Vocational Skills, Knowledge and Understanding: 00:00:00 •5. Standardisation Procedures: 00:00:00 •6. Feedback on Learners' Achievement: 00:00:00 •1. Maintaining Records of Assessment, Its Outcome and Learners Progress: 00:00:00 •2. Making Assessment Information Available to Authorised Colleagues as Required and Maintaining Confidentiality: 00:00:00 •1. Relevant Policies, Procedures and Legislation Relating to The Assessment of Vocational Skills, Knowledge and Understanding: 00:00:00 •2. Applying Requirements for Equality and Diversity and Bilingualism: 00:00:00 •3. Evaluation and CPD: 00:00:00 •Equality and Diversity - Glossary of Terms: 00:00:00 •Equality and Diversity, and The Equality Act 2010: 00:00:00 •Key Feedback Words for Use During Feedback: 00:00:00 •Table of Assessment Methods & Activities: Strengths and Limitations: 00:40:00 •Table of Assessment Types: 00:00:00 •Table of Example Assessment Records: 00:00:00 •Table of Example Assessment Requirements: 00:00:00 •Table of Objectives: 00:00:00 •Table of Potential Learner Needs and Points of Referral: 00:00:00 •Table of Resources Which Could be Used for Teaching, Learning and Assessment: 00:00:00 •Using Questions: 00:00:00 •Unit One Understanding The Principles And Practices Of Assessment - Self-Assessment Grid: 00:00:00 •Unit Two Assess Occupational Competence In The Work Environment - Self-Assessment Grid: 00:00:00 •Unit Three Assess Vocational Skills, Knowledge And Understanding - Self-Assessment Grid: 00:00:00 •Unit 1 Understanding The Principles And Practices Of Assessment Assessment Plan: 00:00:00 •Unit 2 Assess Occupational Competence In The Work Environment Assessment Plan: 00:00:00 •Unit 3 Assess Vocational Skills, Knowledge And Understanding Assessment Plan: 00:00:00 •OBSERV 1: 00:00:00 •OBSERV 2: 00:00:00 •Template - Continuing Professional Development Record: 00:00:00 •Template - Personal Development Plan: 00:00:00 •Template - Reflective Learning Journal: 00:00:00 •Template - Standardisation Record for Assessed Work: 00:00:00 •Templates - A Full Set of Assessment Records: 00:00:00 •Completed Example of A Continuing Professional Development Record: 00:00:00 •Completed Example of A Full Set Of Assessment Records: 00:00:00 •Completed Example of A Personal Development Plan: 00:00:00 •Completed Example of A Reflective Learning Journal: 00:00:00 •Completed Example of A Standardisation Record For Assessed Work: 00:00:00 •Submit Your Assignments: 00:00:00 •Resubmit Your Assignments - Level 3 Certificate in Assessing Vocational Achievement (RQF): 00:00:00

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Creating a fair and inclusive environment is essential for any organisation. In the UK, diversity and inclusion are not just buzzwords but essential components of a thriving society. According to a recent report, over 40% of the UK workforce comes from ethnic minority backgrounds. However 21% of employees believe they have been discriminated against in the workplace based on their race or ethnicity. Are you committed to creating an equitable and inclusive environment where everyone can thrive? This course will equip you with the knowledge and skills to navigate the complexities of diversity and build a more positive and productive work environment. This Equality, Diversity & Inclusion (EDI) course provides an in-depth understanding of diversity, stereotypes, and the barriers that hinder inclusion. You will learn effective verbal and non-verbal communication skills to navigate diverse environments. The course also covers proactive strategies for promoting inclusivity, coping with discrimination, and dealing with diversity complaints at individual, managerial, and organisational levels. Learning Outcomes of Equality, Diversity & Inclusion (EDI) Grasp the significance and dimensions of societal diversity. Recognize and address prevalent stereotypes in daily scenarios. Detect and counteract obstacles to fostering inclusive environments. Develop and refine effective verbal communication techniques. Understand and master non-verbal cues for enhanced communication. Cultivate a proactive mindset for positive personal change. Strategize and adapt to discrimination encounters effectively. Address personal diversity-related complaints empathetically. Implement managerial strategies for handling diversity complaints. Establish organizational procedures for addressing diversity complaints. Why Choose Us? Learn Equality, Diversity and Inclusion from anywhere in the world The Equality, Diversity & Inclusion is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Equality, Diversity & Inclusion course materials The Equality, Diversity & Inclusion comes with 24/7 tutor support Free Gift Courses Are Course 01: Resilience Training Course Course 02: Conflict Management Training Equality, Diversity and Inclusion (EDI) - CPD Certified This Equality, Diversity & Inclusion (EDI) course teaches you diversity and inclusion principles, understanding stereotypes, breaking down barriers, effective communication skills, proactive strategies for inclusivity, coping with discrimination, and handling diversity complaints at individual, managerial, and organisational levels to create a culture of respect and equal opportunities. This not only benefits your colleagues and creates a more harmonious work environment, but can also enhance your career prospects by demonstrating your commitment to diversity and fostering a culture of respect. Course Curriculum Overview for Diversity and Inclusion TrainingModule 01: Understanding Diversity Explores the concept of diversity, its significance in the workplace, and how to appreciate and respect individual differences. It emphasizes the value of diverse perspectives and inclusive practices in creating a positive and productive environment. Module 02: Understanding Stereotypes Discusses common stereotypes, their impact on individuals and groups, and strategies to challenge and overcome them. The module aims to foster awareness and promote a culture of inclusion by breaking down prejudiced views. Module 03: Breaking Down the Barriers Identifies barriers to diversity and inclusion, and provides practical approaches to dismantle these obstacles. It focuses on creating an environment where everyone feels valued and respected. Module 04: Verbal Communication Skills Enhances verbal communication skills to ensure clear, respectful, and inclusive interactions in diverse settings. It covers effective listening, appropriate language use, and fostering open dialogue. Module 05: Non-Verbal Communication Skills Focuses on body language, facial expressions, and gestures in effective and inclusive communication. The module emphasizes understanding and interpreting non-verbal cues to improve interactions. Module 06: Being Proactive Encourages proactive behaviour in promoting diversity and inclusion, including taking initiatives and personal actions. It highlights the importance of leading by example and advocating for inclusive practices. Module 07: Coping with Discrimination Provides strategies for coping with and addressing discrimination in the workplace and other settings. It includes techniques for managing emotional responses and seeking support. Module 08: Dealing with Diversity Complaints as a Person Guidance on how individuals can handle diversity-related complaints, including personal and professional strategies. The module focuses on effective communication and conflict resolution. Module 09: Dealing with Diversity Complaints as a Manager Offers managers tools and techniques for addressing and resolving diversity complaints within their teams. It covers best practices for fair and impartial handling of issues. Module 10: Dealing with Diversity Complaints as an Organization Provides a comprehensive approach for organizations to manage diversity complaints, including policy development, training programs, and creating a culture of accountability and support. Enrol today in this Equality, Diversity and Inclusion (EDI) course and advance your career! CPD 140 CPD hours / points Accredited by CPD Quality Standards Module 01: Understanding Diversity 17:21 1: Introduction Video Preview 01:21 2: Understanding Diversity 16:00 Module 02: Understanding Stereotypes 03:10 3: Understanding Stereotypes 03:10 Module 03: Breaking Down the Barriers 05:51 4: Breaking Down the Barriers 05:51 Module 04: Verbal Communication Skills 08:48 5: Verbal Communication Skills 08:48 Module 05: Non-Verbal Communication Skills 05:04 6: Non-Verbal Communication Skills 05:04 Module 06: Being Proactive 08:33 7: Being Proactive 08:33 Module 07: Coping with Discrimination 10:20 8: Coping with Discrimination 10:20 Module 08: Dealing with Diversity Complaints as a Person 03:47 9: Dealing with Diversity Complaints as a Person 03:47 Module 09: Dealing with Diversity Complaints as a Manager 03:31 10: Dealing with Diversity Complaints as a Manager 03:31 Module 10: Dealing Diversity Complaints as a Organization 07:11 11: Dealing with Diversity Complaints as an Organization 07:11 Order Your Certificate 02:00 12: Order Your CPD Certificate 01:00 13: Order Your QLS Endorsed Certificate 01:00 Who is this course for? Anyone interested in learning more about the topic is advised to take this Equality, Diversity and Inclusion (EDI) course. This course is ideal for: Diversity and inclusion professionals. Human resources specialists. Managers and team leaders. Educators and trainers. Social workers and counselors. Requirements You will not need any prior background or expertise to enrol in this Equality, Diversity and Inclusion (EDI) course. Career path After completing this Equality, Diversity and Inclusion (EDI) course, you are to start your career or begin the next phase of your career. HR Specialist Diversity Officer Inclusion Consultant Change Manager Team Leader Manager Certificates Cademy certificate of completion Digital certificate - Included Will be downloadable when all lectures have been completed Certification Accredited by CPDQS Digital certificate - £10 Certification Accredited by CPDQS Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.