52540 Courses in Cardiff delivered Online

If you're looking to deepen your understanding of personal and professional development, the Coaching and Mentoring Diploma – QLS Endorsed Course offers a structured and insightful approach. Covering everything from advanced coaching models to self-awareness, motivation, and emotional intelligence, this diploma equips learners with a meaningful foundation to support and guide others in a wide range of contexts. Whether you're supporting teams, leading individuals, or enhancing your own performance, this course explores proven methods that promote growth, purpose, and clear communication. Delivered entirely online with flexibility in mind, the course is designed for those who value thoughtful direction and want to work confidently with others to help them develop their strengths. The modules are built around essential themes like personal productivity, mindfulness, and goal-focused mentoring—all aimed at encouraging reflection, strategic thinking, and constructive conversation. If you’re ready to learn how to inspire and influence with clarity and professionalism, this diploma is a powerful step forward. Our Coaching and Mentoring Diploma course is endorsed by the Quality Licence Scheme - QLS, ensuring you acquire new skills and enhance your professional development. Coaching and Mentoring Diploma QLS Bundle Includes the following Courses Course 01: Diploma in Coaching and Mentoring at QLS Level 5 Course 02: Personal Development Skills Course 03: Goal Setting, Motivation, and Resilience Course 04: Emotional Intelligence, Mindfulness and Empathy Training Course 05: Maximising Personal Productivity Course Key Features of Coaching and Mentoring Diploma Eligibility for QLS endorsed certificate upon successful completion of the Coaching and Mentoring Diploma course Free CPD Accredited Course Fully online, interactive Coaching and Mentoring Diploma course with audio voiceover Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases To become successful in your profession, you must have a specific set of skills to succeed in today's competitive world. In this in-depth Coaching and Mentoring Diplomatraining course, you will develop the most in-demand skills to kickstart your career, as well as upgrade your existing knowledge & skills. Assessment At the end of the Coaching and Mentoring Diploma course, we will provide assignment and quizzes. For each test, the pass mark will be set to 60%. Accreditation This Coaching and Mentoring Diploma course is QLS - Quality Licence Scheme Endorsed and CPD Certified, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification CPD Certified: Once you've successfully completed your Coaching and Mentoring Diploma course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). QLS Endorsed:After successfully completing the Coaching and Mentoring Diploma course, learners will be able to order an endorsed certificate, titled: Diploma in Coaching and Mentoring at QLS Level 5, as proof of their achievement. This certificate of achievement endorsed by the Quality Licence Scheme. CPD 50 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for all employees or anyone who genuinely wishes to learn more about Coaching and Mentoring Diploma basics. Requirements No prior degree or experience is required to enrol in this Coaching and Mentoring Diploma course. Career path This Coaching and Mentoring Diploma Course will help you to explore avariety of career paths in the related industry. Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.

Overview This comprehensive course on Professional Telephone Receptionist Course will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Professional Telephone Receptionist Course comes with accredited certification, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Professional Telephone Receptionist Course. It is available to all students, of all academic backgrounds. Requirements Our Professional Telephone Receptionist Course is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 10 sections • 10 lectures • 01:18:00 total length •Core Skills Required: 00:11:00 •Self-Management (I): 00:07:00 •Module Three: Self-Management (II): 00:08:00 •Time Management (I): 00:07:00 •Time Management (II): 00:08:00 •Organizing and Planning (I): 00:07:00 •Organizing and Planning (II): 00:07:00 •Communication (I): 00:07:00 •Communication (II): 00:08:00 •Module Ten: Additional Challenges: 00:08:00

The Accounting and Finance Diploma – QLS Endorsed Course offers a deep dive into the core principles of accounting and finance, designed for individuals seeking a robust understanding of financial management. This course is tailored for those looking to advance their knowledge in managing financial records, understanding budgeting, forecasting, and the critical processes involved in financial decision-making. With QLS endorsement, learners can be assured of a credible and valuable qualification that meets high standards, perfect for anyone looking to enhance their professional credentials in the finance industry. Throughout the course, participants will engage with essential concepts such as financial reporting, financial statements, tax regulations, and investment strategies. The course material is crafted to build a strong foundation for managing finances effectively and confidently, making it ideal for both beginners and those with prior experience looking to formalize their knowledge. The flexible nature of this course allows learners to study at their own pace, enabling them to balance their professional and personal commitments while achieving a qualification that can help open doors to new career opportunities. Accounting and Finance Diploma QLS Bundle Includes the following Courses Course 01: Diploma in Accounting and Finance at QLS Level 5 Course 02: Advanced Accounting & Bookkeeping Course 03: Microsoft Excel in Accounting Course 04: Financial statement Analysis Course 05: Tax Accounting Key Features of Accounting and Finance Diploma Eligibility for QLS endorsed certificate upon successful completion of the Accounting and Finance Diploma course Free CPD Accredited Course Fully online, interactive Accounting and Finance Diploma course with audio voiceover Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases To become successful in your profession, you must have a specific set of skills to succeed in today's competitive world. In this in-depth Accounting and Finance Diplomatraining course, you will develop the most in-demand skills to kickstart your career, as well as upgrade your existing knowledge & skills. Assessment At the end of the Accounting and Finance Diploma course, we will provide assignment and quizzes. For each test, the pass mark will be set to 60%. Accreditation This Accounting and Finance Diploma course is QLS - Quality Licence Scheme Endorsed and CPD Certified, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification CPD Certified: Once you've successfully completed your Accounting and Finance Diploma course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). QLS Endorsed:After successfully completing the Accounting and Finance Diploma course, learners will be able to order an endorsed certificate, titled: Diploma in Accounting and Finance at QLS Level 5, as proof of their achievement. This certificate of achievement endorsed by the Quality Licence Scheme. CPD 60 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for all employees or anyone who genuinely wishes to learn more about Accounting and Finance Diploma basics. Requirements No prior degree or experience is required to enrol in this Accounting and Finance Diploma course. Career path This Accounting and Finance Diploma Course will help you to explore avariety of career paths in the related industry. Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.

In today’s workplace, Health and Safety is not just a requirement; it’s a responsibility. The Health and Safety Level 2 course is designed to give you the core knowledge needed to understand workplace safety protocols and practices. Covering topics such as risk assessments, the importance of hazard control, and fire safety, this course ensures you are well-prepared to create safer working environments. Whether you’re new to the field or seeking to reinforce your understanding, this course provides a solid foundation in health and safety essentials. This course is ideal for those looking to gain an in-depth understanding of workplace safety standards, especially in environments where the well-being of staff and visitors is a priority. The content is engaging and accessible, designed for learners of all levels. By completing this course, you’ll gain essential insights into managing workplace hazards, handling health-related incidents, and ensuring safety protocols are followed, all without needing to attend physical sessions. It’s your go-to guide for mastering workplace safety at your own pace, offering you flexibility and the knowledge to make informed safety decisions. Health and Safety QLS Bundle Includes the following Courses Course 01: Certificate in Health and Safety at QLS Level 2 Course 02: Public Health and Safety Course 03: Safe Handling of Medicines Course 04: Infection Prevention, Infection Control, Infection Awareness and Infection Spread Reduction Course 05: First Aid Hacks at Workplace Key Features of Health and Safety Eligibility for QLS endorsed certificate upon successful completion of the Health and Safety course Free CPD Accredited Course Fully online, interactive Health and Safety course with audio voiceover Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases To become successful in your profession, you must have a specific set of skills to succeed in today's competitive world. In this in-depth Health and Safetytraining course, you will develop the most in-demand skills to kickstart your career, as well as upgrade your existing knowledge & skills. Assessment At the end of the Health and Safety course, we will provide assignment and quizzes. For each test, the pass mark will be set to 60%. Accreditation This Health and Safety course is QLS - Quality Licence Scheme Endorsed and CPD Certified, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification CPD Certified: Once you've successfully completed your Health and Safety course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). QLS Endorsed:After successfully completing the Health and Safety course, learners will be able to order an endorsed certificate, titled: [Certificate in Health and Safety at QLS Level 2], as proof of their achievement. This certificate of achievement endorsed by the Quality Licence Scheme. CPD 55 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for all employees or anyone who genuinely wishes to learn more about Health and Safety basics. Requirements No prior degree or experience is required to enrol in this Health and Safety course. Career path This Health and Safety Course will help you to explore avariety of career paths in the related industry. Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.

Safeguarding vulnerable adults is a critical responsibility for anyone involved in health and social care. This QLS endorsed training course offers a thorough understanding of how to recognise and respond to signs of abuse, neglect, and exploitation. With a focus on protecting individuals who may be at risk, the course provides essential knowledge that supports safer care environments. Participants will gain clarity on legal frameworks, ethical responsibilities, and the best approaches to uphold dignity and respect in all interactions. Designed for professionals working in various care roles, this training covers vital topics such as adult support, nursing and social care fundamentals, the control and administration of medicines, and healthcare data protection regulations (GDPR). Delivered fully online, the course enables learners to build their expertise at their own pace, without the need for in-person attendance. Whether you are new to adult care or looking to refresh your understanding, this course equips you with the confidence and insight necessary to safeguard vulnerable adults effectively. Our Safeguarding Vulnerable Adults Training course is endorsed by the Quality Licence Scheme - QLS, ensuring you acquire new skills and enhance your professional development. Safeguarding Vulnerable Adults Training QLS Bundle Includes the following CPD Courses Course 01: Diploma in Safeguarding Vulnerable Adults Training at QLS Level 4 Course 02: Adult Support Worker Course 03: Adult Nursing & Social Care Training Course 04: Control and Administration of Medicines Course 05: Healthcare GDPR Key Features of Safeguarding Vulnerable Adults Training Eligibility for QLS endorsed certificate upon successful completion of the Safeguarding Vulnerable Adults Training course Free CPD Accredited Course Fully online, interactive Safeguarding Vulnerable Adults Training course with audio voiceover Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases To become successful in your profession, you must have a specific set of skills to succeed in today's competitive world. In this in-depth Safeguarding Vulnerable Adults Trainingtraining course, you will develop the most in-demand skills to kickstart your career, as well as upgrade your existing knowledge & skills. Assessment At the end of the Safeguarding Vulnerable Adults Training course, we will provide assignment and quizzes. For each test, the pass mark will be set to 60%. Accreditation This Safeguarding Vulnerable Adults Training course is QLS - Quality Licence Scheme Endorsed and CPD Certified, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification CPD Certified: Once you've successfully completed your Safeguarding Vulnerable Adults Training course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). QLS Endorsed:After successfully completing the Safeguarding Vulnerable Adults Training course, learners will be able to order an endorsed certificate, titled: [Diploma in Safeguarding Vulnerable Adults Training at QLS Level 4], as proof of their achievement. This certificate of achievement endorsed by the Quality Licence Scheme. CPD 50 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for all employees or anyone who genuinely wishes to learn more about Safeguarding Vulnerable Adults Training basics. Requirements No prior degree or experience is required to enrol in this Safeguarding Vulnerable Adults Training course. Career path This Safeguarding Vulnerable Adults Training Course will help you to explore avariety of career paths in the related industry. Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.

24 Hours Left! Don't Let Year-End Deals Slip Away - Enrol Now! Are you tired of constantly dealing with conflicts and difficult situations in your workplace? Do you want to acquire the skills to manage and resolve conflicts effectively? Look no further! Our "Conflict Management and Resolution" bundle is here to equip you with the knowledge and tools you need to thrive in your professional life. The bundle consists of 11 courses, each designed to cater to a specific aspect of conflict management and resolution. The first course is QLS-endorsed, and you will receive a QLS hardcopy certificate for free upon completion. This certificate is a testament to your commitment to your professional growth and will undoubtedly add value to your resume. The remaining ten courses are relevant and CPD-QS accredited, ensuring that you receive the most up-to-date and reliable information on the subject matter. You will learn how to manage and resolve conflicts with ease, deal with difficult people, and master communication skills. You will also gain insight into cross-cultural awareness, discrimination, and workplace stress management. With our "Conflict Management and Resolution" bundle, you will be able to transform your professional life and handle any situation that comes your way with confidence and grace. Invest in your future today and enrol in our bundle to embark on a journey of self-improvement and growth. This Conflict Management and Resolution Bundle Package includes: Course 01:Certificate in Conflict Management at QLS Level 3 10 Premium Additional CPD QS Accredited Courses - Course 01: Anger Management and Conflict Resolution Course 02: Change Management Course 03: Level 2 Certificate in Workplace Management: Civility Course 04: Workplace Stress Management Diploma Course 05: Equality & Diversity - Discrimination Course 06: Cross-Cultural Awareness Training Course 07: Dealing With Difficult People Training Course Course 08: Mental Health First Aid and Advocacy in the Workplace Course 09: Conflict Resolution in Daily Life Course 10: Communication Skills Masterclass Why Prefer This Conflict Management and Resolution Bundle? You will receive a completely free certificate from the Quality Licence Scheme Option to purchase 10 additional certificates accredited by CPD Get a free Student ID Card - (£10 postal charges will be applicable for international delivery) Free assessments and immediate success results 24/7 Tutor Support After taking this Conflict Management and Resolution bundle courses, you will be able to learn: Develop conflict management and resolution skills Acquire tools to manage anger and stress in the workplace Enhance communication and cross-cultural awareness Learn about discrimination and equality in the workplace Develop skills to deal with difficult people and situations Learn about mental health first aid and advocacy in the workplace ***Curriculum breakdown of Conflict Management Training*** Introduction to Your Conflict Management Course Understand the Keys to Conflict How Misunderstandings Arise... and the Solution Personality Types in Conflict Escalation of Conflict De-escalating Conflict Closing Section How is the Conflict Management and Resolution Bundle Assessment Process? You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you successfully pass the exams. CPD 220 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Professionals looking to improve conflict resolution skills Individuals interested in learning about communication and workplace stress management Those seeking to enhance their cross-cultural awareness and deal with discrimination in the workplace Career path Human Resources Manager - £35,000 to £70,000 per annum Mediator - £25,000 to £60,000 per annum Conflict Resolution Specialist - £30,000 to £60,000 per annum Equality and Diversity Officer - £25,000 to £50,000 per annum Communication Specialist - £20,000 to £50,000 per annum Please note that these are estimated salary ranges and may vary depending on experience, qualifications, and location. Certificates Certificate in Conflict Management at QLS Level 3 Hard copy certificate - Included CPD QS Accredited Certificate Digital certificate - Included Upon successfully completing the Bundle, you will need to place an order to receive a PDF Certificate for each course within the bundle. These certificates serve as proof of your newly acquired skills, accredited by CPD QS. Also, the certificates are recognised throughout the UK and internationally. CPD QS Accredited Certificate Hard copy certificate - Included International students are subject to a £10 delivery fee for their orders, based on their location.

If you're ready to grow your knowledge of adult care, this advanced course offers a smart step forward. The Care Assistant Advanced Diploma – QLS Endorsed Course brings clarity and structure to complex care topics, designed for learners seeking deeper understanding in a flexible, online setting. Covering essentials such as safeguarding, infection control, and communication within a care environment, this learning journey is perfect for anyone aiming to strengthen their grasp of health and social care responsibilities. The course is thoughtfully built to support learners at their own pace, all without the need for travel or classroom attendance. From promoting dignity and respect to understanding medication protocols, each module is written to be accessible, informative, and above all—relevant. Whether you're exploring a new interest or expanding your current role, this diploma brings valuable insight straight to your screen, anytime you need it. Our Care Assistant Advanced Diploma course is endorsed by the Quality Licence Scheme - QLS, ensuring you acquire new skills and enhance your professional development. Care Assistant Advanced Diploma QLS Bundle Includes the following Courses Course 01: Advanced Diploma in Care Assistant at QLS Level 7 Course 02: Mental Health Awareness Training Course 03: Autism Awareness Course 04: Safeguarding Vulnerable Adults Training Course 05: End of Life Care Key Features of Care Assistant Advanced Diploma Eligibility for QLS endorsed certificate upon successful completion of the Care Assistant Advanced Diploma course Free CPD Accredited Course Fully online, interactive Care Assistant Advanced Diploma course with audio voiceover Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases To become successful in your profession, you must have a specific set of skills to succeed in today's competitive world. In this in-depth Care Assistant Advanced Diplomatraining course, you will develop the most in-demand skills to kickstart your career, as well as upgrade your existing knowledge & skills. Assessment At the end of the Care Assistant Advanced Diploma course, we will provide assignment and quizzes. For each test, the pass mark will be set to 60%. Accreditation This Care Assistant Advanced Diploma course is QLS - Quality Licence Scheme Endorsed and CPD Certified, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification CPD Certified: Once you've successfully completed your Care Assistant Advanced Diploma course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). QLS Endorsed:After successfully completing the Care Assistant Advanced Diploma course, learners will be able to order an endorsed certificate, titled: Advanced Diploma in Care Assistant at QLS Level 7, as proof of their achievement. This certificate of achievement endorsed by the Quality Licence Scheme. CPD 50 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for all employees or anyone who genuinely wishes to learn more about Care Assistant Advanced Diploma basics. Requirements No prior degree or experience is required to enrol in this Care Assistant Advanced Diploma course. Career path This Care Assistant Advanced Diploma Course will help you to explore avariety of career paths in the related industry. Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.

Understanding mental health is essential in today’s society, and the Mental Health First Aid - QLS Endorsed Course provides an in-depth exploration of this vital subject. This Level 5 Diploma programme offers a structured approach to recognising mental health challenges and supporting individuals in need. Covering a broad spectrum of topics—from legal frameworks surrounding mental health to the complexities of dual diagnosis and the responsible management of medicines—this course is designed to equip learners with essential knowledge that can be applied confidently across various settings. Delivered entirely online, this course ensures accessibility and flexibility, allowing learners to study at their own pace without any requirement for physical attendance. Whether you work in health, social care, or any role that encounters mental health matters, the modules are crafted to enhance your understanding of key areas such as mental health law and data protection under healthcare GDPR. This training not only deepens your insight but also supports a sensitive and informed response to mental health issues, making it a valuable addition to your professional development. Our Mental Health First Aid course is endorsed by the Quality Licence Scheme - QLS, ensuring you acquire new skills and enhance your professional development. Mental Health First Aid QLS Bundle Includes the following Courses Course 01: Diploma in Mental Health First Aid at QLS Level 5 Course 02: Safe Handling of Medicines Course 03: Addiction and Mental Health - Dual Diagnosis Course 04: Mental Health Law Course 05: Healthcare GDPR Key Features of Mental Health First Aid Eligibility for QLS endorsed certificate upon successful completion of the Mental Health First Aid course Free CPD Accredited Course Fully online, interactive Mental Health First Aid course with audio voiceover Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases To become successful in your profession, you must have a specific set of skills to succeed in today's competitive world. In this in-depth Mental Health First Aidtraining course, you will develop the most in-demand skills to kickstart your career, as well as upgrade your existing knowledge & skills. Assessment At the end of the Mental Health First Aid course, we will provide assignment and quizzes. For each test, the pass mark will be set to 60%. Accreditation This Mental Health First Aid course is QLS - Quality Licence Scheme Endorsed and CPD Certified, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification CPD Certified: Once you've successfully completed your Mental Health First Aid course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). QLS Endorsed:After successfully completing the Mental Health First Aid course, learners will be able to order an endorsed certificate, titled: [Diploma in Mental Health First Aid at QLS Level 5], as proof of their achievement. This certificate of achievement endorsed by the Quality Licence Scheme. CPD 60 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for all employees or anyone who genuinely wishes to learn more about Mental Health First Aid basics. Requirements No prior degree or experience is required to enrol in this Mental Health First Aid course. Career path This Mental Health First Aid Course will help you to explore avariety of career paths in the related industry. Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.

Welcome to the Sales and Negotiation Skills Masterclass, where we equip you with the necessary skills to drive your sales career to greater heights. This course is designed to give you the tools and techniques to excel in sales and negotiation. Our course will guide you through the pre-suppositional sales process, SMART management of emotions, and prospecting by networking, phone, and online. You will also learn the art of objection handling, closing the sale, and selling season tickets. With a focus on personality types and body language, we teach you how to read your prospects and negotiate successfully. Join us and become a skilled sales consultant in demand in today's competitive market. Learning Outcomes: Apply the pre-suppositional sales process to identify the prospect's worldviews. Manage emotions using the SMART process to overcome obstacles in sales. Utilise various prospecting techniques such as networking, phone, and online to generate leads. Read body language and understand personality types to establish connections with prospects. Master negotiation techniques to handle objections and close sales effectively. Sell season tickets using persuasive language and build long-term customer relationships. Course Curriculum: Introduction To The Sales And Negotiation Skills Masterclass Prepare The Train Driver - Self Development For The Sales Consultant Pre-suppositional Sales - Pre-Suppositions And Worldviews The SMART Process - Learn How To Manage Emotions The Coaches - Getting Ready For Passengers The Train Route - Planning Your Sales Route Selling Tickets - Understanding How Prospecting Works Prospecting By Networking Prospecting By Phone Online Prospecting Making Friends - Friendliness And Personality Types Body Language - How To Read Your Prospect Listening Station - Questioning And Listening Negotiation Station - How To Negotiate Successfully Objection Handling - How To Handle Objections To The Sale Closing The Sale Selling Season Tickets How is the course assessed? Upon completing an online module, you will immediately be given access to a specifically crafted MCQ test. For each test, the pass mark will be set to 60%. Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery). CPD 20 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The course is ideal for highly motivated individuals or teams who want to enhance their professional skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Sales Consultant: £25,000 - £60,000 per year Account Manager: £25,000 - £50,000 per year Business Development Manager: £25,000 - £60,000 per year Sales Manager: £30,000 - £80,000 per year Customer Success Manager: £25,000 - £45,000 per year Sales Executive: £20,000 - £40,000 per year Certificates Certificate of completion Digital certificate - £9 You can apply for a CPD Accredited PDF Certificate at the cost of £9. Certificate of completion Hard copy certificate - £15 Hard copy can be sent to you via post at the expense of £15.

Free Level 7 QLS Endorsed Certificate | CPD & CiQ Accredited | Audio Visual Training | 180 CPD Points | Lifetime Access