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Duration 2 Days 12 CPD hours This course is intended for This course is intended for Business Leaders, including managers/supervisors in the following roles: Developer Architect Video Operator Overview In this course, you will learn to: Articulate the essential terms and concepts fundamental to video compression and distribution Describe the four fundamental stages of video streaming workflows: ingest, process, store and deliver Explain the importance of security in the AWS Cloud and how it is applied in video streaming workflows Analyze video streaming workflow diagrams using AWS services, based on simple to complex use cases Describe some of the key variables that influence workflow decisions Recognize how other AWS services for compliance, storage, and compute, interact with AWS Media Services in video streaming workflows and the functions they perform Describe strategies to test or prototype workflows to mitigate risk and cost impacts and optimize video streaming workflows Use the AWS Management Console to build and run simple video streaming workflows for live and video-on-demand content Recognize the automation and data analytics available for Media Services when used with AWS AI and explore media-specific use cases for these services Identify the next steps in exploring migration to the cloud for one or more Media Services This course covers the media and cloud fundamentals that will empower you to develop a cloud migration strategy for media workflows in support of business goals. The course covers important concepts related to video processing and delivery, the variables that can impact migration decisions, and real-world examples of hybrid and cloud use cases for AWS Media Services. It also introduces security, artificial intelligence, and analytics concepts to help you consider how AWS Media Services fit into your overall cloud strategy. Module 1: Important video concepts Video Metrics Video Compression Video Distribution Major Protocols Used in Video Streaming Module 2: Anatomy of streaming workflows Ingest Process Store Deliver Module 3: Using AWS services in media workflows video-on-demand (VOD) Introduction to AWS Media Services Security Variables Impacting Workflow Design VOD Simple Use Cases VOD Advanced Use Cases Lab 1: Build and run a simple video streaming workflow for VOD content Module 4: Using AWS services in media workflows live streaming Challenges of Live Streaming Live Streaming Simple Use Cases Live Streaming Advanced Use Cases Lab 2: Build and run a simple video streaming workflow for live content Module 5: Optimizing Workflows Cost Considerations Mitigating Risk Monitoring and Automation Exploring Migration Options Additional course details: Nexus Humans AWS Media Essentials for IT Business Decision Makers training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the AWS Media Essentials for IT Business Decision Makers course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 4 Days 24 CPD hours This course is intended for If you want to advance from being a front-end developer to a full-stack developer and learn how Node.js can be used for hosting full-stack applications, this course is for you. Knowledge of JavaScript's basic syntax and experience with popular front-end libraries such as jQuery is required. You should also have used JavaScript with HTML and CSS, but not necessarily Node.js. Overview By the end of this course, you'll have the skills you need to tackle any real-world JavaScript development problem using a modern JavaScript approach, both for client and server sides.After completing this course, you will be able to: Apply the core concepts of functional programming Build a Node.js project that uses the Express.js library to host an API Create unit tests for a Node.js project to validate it Use the Cheerio library with Node.js to create a basic web scraper Develop a React interface to build processing flows Use callbacks as a basic way to bring control back This is your one-stop solution to mastering modern JavaScript. This course covers the latest features of JavaScript and advanced concepts, such as modularity, testing, and asynchronous programming. By the end of the course, you?ll know how to create a full-stack JavaScript application using NodeJS and how to use JavaScript in functional programming. JavaScript, HTML, and the DOM HTML and the DOM Developer Tools Node.js and npm What is Node.js? Node Version Manager (nvm) Node Package Manager (npm) Node.js APIs and Web Scraping Globals FileSystem APIs HTTP APIs What is Scraping? RESTful APIs with Node.js What is an API? What is REST? Useful Defaults and Easy Inputs Middleware The Contents of a JWT MongoDB Modular JavaScript ES6 Modules Object-Oriented Programming (OOP) npm Package? Code Quality Clear Naming Unit Tests Integration Tests End-to-End Testing Puppeteer Advanced JavaScript Language Features Supported in ES5, ES6, ES7, ES8, and ES9 OOP in JavaScript Sorting Maps and Sets Math, Date, and String Symbols, Iterators, Generators, and Proxies Asynchronous Programming Callback Hell Async and Await Event-Driven Programming and Built-In Modules Eventing Node.js Built-In Modules Handling Large Files in Node.js Functional Programming with JavaScript Functions ? First-Class Citizens Pure Functions Higher-Order Functions Function Composition Immutability and Side Effects Introduction to GraphQL Language Schemas and Queries

Duration 3 Days 18 CPD hours This course is intended for Ideal candidates are Network Administrators who monitor and troubleshoot wireless networks, and Network and System Administrators responsible for installing and configuring network monitoring systems. Overview This hands-on course prepares you with the knowledge and experience required to install and use the AirWave Wireless Management Suite: AirWave Management Platform (AMP), RAPIDS, Visual RF, network health diagnostics, client troubleshooting, alerts and reporting.  In this course, you learn about AirWave?s capabilities in troubleshooting network health and client status via the various stages of association and authentication, as well as redundancy and master consoles for large networks. Introduction to AWMS Airwave Platform. Features and Benefits of AMP RAPIDS and Visual RF. Airwave products. Basic operations using AWMS Installing AWMS Installing AMP. Hardware requirements. Cent OS and AWMS software. Basic configuration steps. Upgrade AWMS software. Licensing AWMS. AWMS documentation Adding Device to AWMS Folders and Groups. Adding devices general process. Manually adding devices. Device discovery and managing device discovery. Moving a device to a folder. Troubleshooting IAP Organizaion and Groups Overview of IAP.Airwave integration. Golden configuration. IAP Organization options. IAP Whitelist Using Visual RF and Visual RF Plan Navigation. Setup. Heat-maps and location information. Import floorplan graphics. Plan deployments. Provision APs. Manage Visual RF performance Network Health Diagnostics page indicators. Network performance tabs. Source of issues. Network issues Troubleshooting Clients and Wireless Networks Searching for users and Diagnostics tab. Client issues. Network issues. AP issues. Switch/Controller issues. General Issues Rogue Detection and Using RAPIDS Why use RAPIDS. Threat Detection Methods. Rules. Classifications. IDS Events Report. New Rogue Devices Report. Visualization. PCI Compliance.WMS Offload Managing Administrative Access, Alerts, Triggers and Reporting Configure role-based administrative use access to the AMP system. Triggers. Alerts. Define and generate reports Scalability and Redundancy VM Redundancy. Failover for Redundancy. Master Console for large deployments. Multiple AMP Server deployments. Large Deployment example System Administration AMP Maintenance. Device Maintenance Wired Device Management Monitoring wired devices in AWMS. Wired device port and interface information. Wired device bandwith statistics and counters. Managing and configuring wired devices via AWMS templates AirWave Aruba Groups How AWMS configures devices. Using groups to control policies. Creating and controlling groups. Basic Group Design.Configuration Audits IAP Template Configuration Fetching a Template. Template Variables. Templates Configuration IAP GUI Configuration Golden configuration. GUI mode. GUI configuration Additional course details: Nexus Humans Managing Campus Networks with Aruba AirWave, Rev. 19.21 training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Managing Campus Networks with Aruba AirWave, Rev. 19.21 course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 4 Days 24 CPD hours This course is intended for The audience for this course is either: a Dynamics 365 consultant who wants to learn Commerce, or a retail analyst with core Dynamics 365 experience who wants to apply their skills to the Dynamics product family. Overview After completing this course, students will be able to: Configure Dynamics 365 Commerce Headquarters Configure products, prices, discounts, loyalty, and affiliations Manage Point of Sale (POS) in Dynamics 365 Commerce Configure and Manage Dynamics 365 Commerce call centers Manage e-commerce Dynamics 365 Commerce functional consultants set up and use the application functionality in Dynamics 365 Commerce, and provide support for the application. The functional consultant typically has a strong understanding of unified commerce business operations, and experience configuring, deploying, maintaining, and using Microsoft Dynamics 365 Commerce. This four-day course covers the essentials for the role Module 1: Get started with Dynamics 365 Commerce Introduction to Unified Commerce platform Dynamics 365 Commerce architecture Deployment of Dynamics 365 Commerce Hardware and peripherals Module 2: Configure Commerce Headquarters Configure prerequisites and Commerce parameters Configure and maintain payment processing Configure Commerce Data Exchange (CDX) Configure delivery modes and charges Configure and work with statements Module 3: Products and Merchandising Product information management Merchandising in Dynamics 365 Commerce Product recommendations and product discovery Module 4: Retail Pricing Manage Pricing Manage discounts and promotions Module 5: Loyalty and customer experience Customer Management Loyalty and affiliations Module 6: Point of sale Introduction to POS Channel Setup Configure Cash and Shift management Worker Setup Point of Sale Setup Customer management at POS Transaction processing Inventory processing End of day processing Reporting Configure and work with Task management Test POS Maintain registers and devices Localization Module 7: Configure and work with call centers in Dynamics 365 Commerce Configure channel Configure Product Catalogs Configure Order Holds Create call center orders Configure call center directed selling Configure Returns and Refunds Configure continuity orders and installment billing Module 8: Work with E-Commerce in Dynamics 365 Commerce Describe e-commerce core capabilities Configure an E-Commerce Channel in Dynamics 365 HQ Configure an E-Commerce site Configure and manage E-Commerce site content Describe & Demonstrate digital asset management Configure business-to-business (B2B) site Configure Ratings and reviews functionality Demonstrate E-Commerce Order Processing Module 9: Manage order fulfillment and inventory in Dynamics 365 Commerce Configure and work with Stock replenishment Configure and work with Order fulfillment Module 10: Work with Dynamics 365 Fraud Protection Overview of Dynamics Fraud Protection Describe Dynamics Fraud Protection Services Configure and work with Dynamics Fraud Protection with Dynamics 365 Commerce Additional course details: Nexus Humans MB-340T00: Microsoft Dynamics 365 Commerce Functional Consultant training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the MB-340T00: Microsoft Dynamics 365 Commerce Functional Consultant course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 3 Days 18 CPD hours Overview Our engaging instructors and mentors are highly-experienced practitioners who bring years of current 'on-the-job' experience into every classroom. Working within in a hands-on learning environment, guided by our expert team, attendees will explore: New Features Overview Multitenant New Features Security Features Cloud Services Networking Globalization Big Data Support Database Installation and Configuration Database Tuning Backup and Recovery Oracle 19c New Features is a hands-on course that explores the newest features such as Big Data Enhancements, Security, Multitenant features, Oracle Cloud Services, Networking, and much more. Oracle is one of the leading databases in industry today. Learn what their latest flagship product has to offer from industry experts. Oracle 19c New Features Overview Introduction to Oracle 19c New Features Oracle 19c Multitenant New Features Refreshable PDB Switchover PDB Integration with Data Guard PDB Snapshot Carousel CDB Fleet Management Oracle 19c Security Features Profile Lockdown Create a User Defined Master Encryption Key Encrypted Passwords in Database Links and Data Pump Create Keystores for Pluggable Databases Datapump and Unified Auditing Schema Only Accounts Oracle 19c Cloud Services Oracle IaaS Oracle Saas Oracle PaaS Oracle 19c Networking Database Connection Manager Database Proxy Support Tenant Isolation Oracle 19c Globalization New globalization for Bind Variables New Database Local Support Additional Unicode Support Big Data Support New Analytic Support Data Mining Data Warehouse Additional Parallel Processing Support Inline External Tables Database Installation and Configuration Zero Downtime Upgrades Dry Run Command implementation New location for Password File Improved Bulk Operations Database Tuning SQL Tuning Advisor and Exadata New SQL Tuning Set API Concurrent SQL and Sql Performance Analyzer Database In Memory Features In Memory Support for External Tables In Memory Features for Analytics Oracle 19c Backup and Recovery Active Pluggable Cloning Pluggable and non Pluggable Database Migration Additional course details: Nexus Humans Oracle 19c New Features (TTOR20019) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Oracle 19c New Features (TTOR20019) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 3 Days 18 CPD hours This course is intended for If you have worked in C++ but want to learn how to make the most of this language, especially for large projects, this course is for you. Overview By the end of this course, you'll have developed programming skills that will set you apart from other C++ programmers. After completing this course, you will be able to: Delve into the anatomy and workflow of C++ Study the pros and cons of different approaches to coding in C++ Test, run, and debug your programs Link object files as a dynamic library Use templates, SFINAE, constexpr if expressions and variadic templates Apply best practice to resource management This course begins with advanced C++ concepts by helping you decipher the sophisticated C++ type system and understand how various stages of compilation convert source code to object code. You'll then learn how to recognize the tools that need to be used in order to control the flow of execution, capture data, and pass data around. By creating small models, you'll even discover how to use advanced lambdas and captures and express common API design patterns in C++. As you cover later lessons, you'll explore ways to optimize your code by learning about memory alignment, cache access, and the time a program takes to run. The concluding lesson will help you to maximize performance by understanding modern CPU branch prediction and how to make your code cache-friendly. Anatomy of Portable C++ Software Managing C++ Projects Writing Readable Code No Ducks Allowed ? Types and Deduction C++ Types Creating User Types Structuring our Code No Ducks Allowed ? Templates and Deduction Inheritance, Polymorphism, and Interfaces Templates ? Generic Programming Type Aliases ? typedef and using Class Templates No Leaks Allowed ? Exceptions and Resources Exceptions in C++ RAII and the STL Move Semantics Name Lookup Caveat Emptor Separation of Concerns ? Software Architecture, Functions, and Variadic Templates Function Objects and Lambda Expressions Variadic Templates The Philosophers' Dinner ? Threads and Concurrency Synchronous, Asynchronous, and Threaded Execution Review Synchronization, Data Hazards, and Race Conditions Future, Promises, and Async Streams and I/O File I/O Implementation Classes String I/O Implementation I/O Manipulators Making Additional Streams Using Macros Everybody Falls, It's How You Get Back Up ? Testing and Debugging Assertions Unit Testing and Mock Testing Understanding Exception Handling Breakpoints, Watchpoints, and Data Visualization Need for Speed ? Performance and Optimization Performance Measurement Runtime Profiling Optimization Strategies Cache Friendly Code

Duration 4 Days 24 CPD hours This course is intended for This intermediate course is for: Individuals who are assessing and/or planning to deploy storage network virtualization solutions Overview Create an implementation task list to integrate the SVC solution into the storage network fabric Establish or update zoning policies to enable the SVC to control storage device access and facilitate storage provisioning to host servers Utilize SVC user interfaces to manage the networked storage environment, assign storage to servers, migrate data, replicate data across storage systems, and monitor storage access activities Assess issues related to coexistence between the SVC and native disk storage access across host servers Migrate existing data to the virtualized SVC environment Implement SVC storage efficiency solutions including Easy Tier, Thin Provisioning, Volume Mirroring, and Real-time Compression Implement data replication services including FlashCopy and Remote Copy Leverage networked storage connectivity by integrating a layer of intelligence - the SAN Volume Controller (SVC) - to facilitate storage application data access independence from storage management functions and requirements ...and more. Introducing the SAN Volume Controller Storage provisioning with the SAN Volume Controller SAN Volume Controller clustering environment SVC Cluster Setup and Storage Provisioning SVC physical environment and management interfaces Storage systems and LUN assignments to SVC Cluster creation and storage provisioning Additional functions: Quorum disks, expand/shrink volumes, MDisk removal, MDisk multipathing Fabric Zoning, Non Disruptive Volume Move, and iSCSI Connectivity Host to SVC volume access infrastructure Fibre Channel host to SVC SAN fabric zoning Non Disruptive Volume Move (NDVM) iSCSI host to SVC IP connectivity Easy Tier, Thin Provisioning, Volume Mirroring, and Real-time Compression Easy Tier Thin Provisioning Volume Mirroring Real-time Compression and the Comprestimator Data Migration Pool Migration Migration Wizards (Import, Migration, Export) Storage system replacement Copy Services: FlashCopy and Remote Copy FlashCopy Remote Copy: Metro Mirror Copy Services: FlashCopy and Remote Copy FlashCopy Remote Copy: Metro Mirror Remote Copy: Global Mirror and Global Mirror with change volumes Managing the SVC Environment Logging and Directed Maintenance Procedures Code upgrades and node replacement Remote user authentication SVC configuration backup Additional course details: Nexus Humans SNV1 IBM SAN Volume Controller (SVC) Planning and Implementation Workshop training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the SNV1 IBM SAN Volume Controller (SVC) Planning and Implementation Workshop course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 2 Days 12 CPD hours This course is intended for This in an introductory-level course geared for QA, Test team members and others who want to use the Python testing framework PyTest to implement code testing strategies. Attendees should have prior basic Python scripting experience. Students should have some familiarity with tools to be used in this course: PyCharm, Jupyter Notebook and basic GIT. Overview Working within in a hands-on learning environment students will learn to: Become proficient with pytest from day one by solving real-world testing problems Use pytest to write tests more efficiently Scale from simple to complex and functional testing Write and run simple and complex tests Organize tests in fles and directories Find out how to be more productive on the command line Markers and how to skip, xfail and parametrize tests Explore fxtures and techniques to use them effectively, such as tmpdir, pytestconfg, and monkeypatch Convert unittest suites to pytest using little-known techniques The pytest framework is simple to use but powerful enough to cover complex testing integration scenarios. PyTest is considered by many to be the true Pythonic approach to testing in Python. Geared for QA, Test team members and others who want to use the Python testing framework PyTest to implement code testing strategies, Test Automation with Python is a hands-on, two day Python testing course that provides students with the skills required to get started with PyTest right away. Participnats will learn how to get the most out of it in their daily workflow, exploring powerful mechanisms and plugins to facilitate many common testing tasks. Students will also learn how to use pytest in existing unittestbased test suites and will learn some tricks to make the jump to a pytest-style test suite quickly and easily. Python Refresher Python Overview Python Basics Python Lab Introducing PyTest Why Spend time writing test UnitTest Module Why PyTest? Introductory Lab Writing and Running Test Installing PyTest Writing and Running Tests Organizing files and packages Command Line options Configure pytest.ini Install and Config Lab Markers and Parameters Mark Basics Built-in marks Parameterization Markers and Parameters Lab Fixtures Introduction to Fixtures Sharing fixtures with conftest.py files Scopes Autouse Parameterizing fixtures Using marks from fixtures Built-in fixtures Best Practices Fixtures Lab Fixtures Lab 2 Plugins Finding and installing plugins Overview of plugins Plugin Lab From UnitTest to PyTest Use PyTest as a Test Runner Convert asserts with unitest2pytest Handling setup/teardown Managing test hierarchies Refactoring test utilities Migration strategies Additional course details: Nexus Humans Test Automation with Python (TTPS4832) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Test Automation with Python (TTPS4832) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 4 Days 24 CPD hours This course is intended for IS Security Officers IS Managers Risk Managers IS Systems Auditors Information Systems Owners IS Control Assessors System Managers Government Employees Overview Upon completion, Certified Information Systems Security Auditor students will be able to establish industry acceptable Cyber Security & IS management standards with current best practices and be prepared to competently take the C)ISSA exam. The Certified Information Systems Security Auditor, C)ISSA , course covers the skills and knowledge to assess vulnerabilities, report on compliance and implement controls for private and public enterprises. Many organizations require an Information System Auditor?s expert knowledge when it comes to identifying critical issues and providing effective auditing solutions. Through the use of a risk-based approach, the C)ISSA is able to implement and maintain cost-effective security controls that are closely aligned with both business and industry standards. Course Outline The Process of Auditing Information Systems Risk-Based Auditing Audit Planning and Performance IS Systems Auditor reports IT Governance and Management Systems Acquisition, Development and Implementation Systems Development Models Types of Specialized Business Applications Application Controls Information Systems Operations, Maintenance, and Support System and Communications Hardware Additional course details: Nexus Humans C)ISSA Certified Information Systems Security Auditor Mile 2 training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the C)ISSA Certified Information Systems Security Auditor Mile 2 course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 1.5 Days 9 CPD hours This course is intended for This course is intended for individuals who want to gain basic knowledge communicating, etiquette, professionalism and time management for the office environment. Overview Upon successful completion of this course, students will be able to communicate, be professional and manage their time effectively in a business environment. In this course, students will learn how to communicate, act and manage time effective in a business environment. Getting Started Icebreaker Housekeeping Items The Parking Lot Workshop Objectives The Big Picture What is Communication? How Do We Communicate? Other Factors in Communication Understanding Communication Barriers An Overview of Common Barriers Language Barriers Cultural Barriers Differences in Time and Place Paraverbal Communication Skills The Power of Pitch The Truth about Tone The Strength of Speed Non-Verbal Communication Understanding the Mehrabian Study All About Body Language Interpreting Gestures Speaking like a Star S = Situation T = Task A = Action R = Result Summary Listening Skills Seven Ways to Listen Better Today Understanding Active Listening Sending Good Signals to Others Asking Good Questions Open Questions Closed Questions Probing Questions Appreciative Inquiry The Purpose of AI The Four Stages Examples and Case Studies Mastering the Art of Conversation Level One: Discussing General Topics Level Two: Sharing Ideas and Perspectives Level Three: Sharing Personal Experiences Our Top Networking Tips Advanced Communication Skills Understanding Precipitating Factors Establishing Common Ground Using ?I? Messages Wrapping Up Words from the Wise Review of Parking Lot Lessons Learned Completion of Action Plans and Evaluations Principles of Professional Behavior Always be Your Best Meeting and Greeting Sending Social Invitations to Business Associates Interview Etiquette Interviewing Before the Interview In the Waiting Room During the Interview After the Interview Job Fair Interviews Planning & Attending Business Meetings Office Meetings Meal Meetings Electronic Etiquette Voicemail Cell Phones Email Multiculture Etiquette Defining the Challenge Five Steps to Dealing with Diversity Guidelines for Managing Diverse Relationships Time Management Concepts Benefits of better time utilization Who controls your schedule? Your Job: What You Are Responsible for Accomplishing? Your job responsibilities Setting objectives Setting priorities How to Use Your Time Gathering data-the time log Analyzing the data Delegation: Working Through Others Why some people don't delegate Levels of delegation How to delegate Benefits of delegation Getting started Planning: Keys to Achievement Planning: Keys to Achievement Coping with Common Time Wasters Coping with self-generated time wasters Coping with environmental time wasters Personal Needs that Get in the Way of Effective Time Utilization Needs profile analysis Self-assessment questionnaire Applying needs assessment results Planning for Improvement Six tips for effective time management Planning for improved time utilization Follow-Up: Staying on Track Time savings progress report Time savings progress chart Time management progress survey Additional course details: Nexus Humans Business Soft Skills training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Business Soft Skills course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.