2438 Courses in Cardiff delivered Online

Overview This Leadership and Management course is essential reading for anyone wanting to improve their skills and reach their potential as a team leader or manager. The course is fully interactive and prompts you to assess your own leadership or management style and then learn how to develop it further. The course covers key topics such as effective communication, the importance of managing your time well, how to build solid relationships with your team, mental fitness and taking care of your own well-being, and how to better solve workplace problems.

Overview By the end of the course, delegates will have:   Identify and prioritise key accounts Increasing business revenue through effective CRM The importance of client care in the business environment Contribution of Customer care towards to quality service Understand the benefits of high-level CRM and the part it plays in client retention Understanding the service excellence and its strengths Necessary attitudes for inspiring customer service Develop the important skills necessary for an effective Customer Relationship Manager Building rapport and creating strong working relationships Effective Communication between the clients Understanding the importance of interpersonal contact and behaviour

Overview By the end of the course, delegates will have:   Identify and prioritise key accounts Increasing business revenue through effective CRM The importance of client care in the business environment Contribution of Customer care towards to quality service Understand the benefits of high-level CRM and the part it plays in client retention Understanding the service excellence and its strengths Necessary attitudes for inspiring customer service Develop the important skills necessary for an effective Customer Relationship Manager Building rapport and creating strong working relationships Effective Communication between the clients Understanding the importance of interpersonal contact and behaviour

Overview This Course is specially designed to enhance communication skills and gain advanced skills in office management. It will help identify key features of the role and will navigate through all the components and techniques for operating an efficient support team. This course will update your interpersonal skills, communication skills and other skills required to have effective office management and gain advanced administrative skills.

Empower healthcare professionals with advanced flu immunisation skills. Comprehensive training covers vaccination strategies, legal considerations, and effective communication. Elevate community protection against seasonal flu threats.

Duration 2 Days 12 CPD hours This course is intended for Managers, directors, and other professionals responsible for planning and leading projects and programs will benefit from this course. Overview Describe common communication barriers Understand how to use effective interpersonal skills in their spoken and written communications Analyze the pillars of organizational awareness Apply principles of effective facilitation Understand how to adapt their approach to different learning and communication styles Effective communication is how employees and management interact to reach organizational goals. Getting this right results in a happier, more engaged workforce who get more done. Unfortunately, there are often significant barriers ? language, culture, distrust, distance ? to effective communication. The activities and discussions in this workshop will help you identify the essential elements of effective communications within your organization and develop communication strategies that harness both interpersonal and organizational awareness to build trust, strengthen collaboration, and increase productivity. Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how. 1. A History of Organizational Communication A Historical Perspective Classic vs. Human Relations Communications Generational and Technological Change Digital Communication Effectiveness of Communication Channels 2. The Effectiveness of Interpersonal Skills Limitations of Self-Awareness Transactional Analysis Connecting with Powerful Communication Active Listening Non-Verbal Communication Written Communication The Power of Facilitation 3. The Pillars of Organizational Awareness Culture and Behavior Creating Psychological Safety Inclusion and Belonging Sweaty-Palmed Conversations Care and Challenge Each Other 4. The Adaptation of Communication Strategies Factors in Communication Communication Barriers Adapting to Different Learning and Communication Styles Communication Strategies Across Time Position and Posture Additional course details: Nexus Humans Communicating Across Your Organization (Second Edition) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Communicating Across Your Organization (Second Edition) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Miss Date Doctor’s Trust Building coaching is designed to help couples and individuals build and strengthen trust in their relationships. Trust is a critical component of any healthy relationship, and our coaching can provide you with the skills and tools needed to establish and maintain trust with your partner or potential partner. Our Trust Building coaching includes a range of techniques and strategies, such as effective communication, setting clear expectations, demonstrating reliability and consistency, and developing healthy boundaries. We can help you identify and address any trust issues that may be impacting your relationship, and develop a plan to rebuild trust if necessary. With our Trust Building coaching, you can learn to establish and maintain a strong foundation of trust in your relationships, improving communication, increasing intimacy, and building a brighter future together. Have three 1 hour sessions with a M.D.D qualified professional couples therapist The Miss Date Doctor Trust Building package includes the following: Relationship Trust, Trust Building Coaching, Trust Issues, Effective Communication, Setting Clear Expectations, Demonstrating Reliability, Consistency, Healthy Boundaries, Rebuilding Trust, Relationship Building, Trust Techniques, Trust Building Strategies, Trust and Intimacy, Trust Training. https://relationshipsmdd.com/product/trust-building-package/

Level 2 & 3 Endorsed Training | QLS Hard Copy Certificates Included | Plus 5 CPD Courses | Lifetime Access

***24 Hour Limited Time Flash Sale*** Executive PA, Legal Secretary & Communication- 3 QLS Course Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Navigate through the corporate world with finesse and precision with our 'Executive PA, Legal Secretary & Communication' course bundle. This comprehensive suite of 8 courses unravels the many facets of corporate operations and communication. Take advantage of the 3 QLS-endorsed courses that masterfully delve into the roles of an Executive PA, a Legal Secretary, and the art of Effective Communication Skills - each one equipped with a hardcopy certificate. The journey doesn't stop there! Amplify your theoretical understanding with our 5 CPD QS accredited courses in Office Administration, Document Control, Legal Office Administration, Online Meeting Management, and Business Writing. Each course has been curated to enhance your corporate skillset and set you on the path to success. Equip yourself with our 'Executive PA, Legal Secretary & Communication' course bundle and rise above the competition! Key Features of the Executive PA, Legal Secretary & Communication- 3 QLS Course Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our Executive PA, Legal Secretary & Communication- 3 QLS Course bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Executive PA QLS Course 02: Legal Secretary QLS Course 03: Effective Communication Skills 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Office Administration Course 02: Document Control Course 03: Legal Office Administration Course 04: Online Meeting Management Course 05: Business Writing In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self-Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Convenient Online Learning: Our Executive PA, Legal Secretary & Communication- 3 QLS Course courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. Learning Outcomes: Understand the roles and responsibilities of an Executive PA and a Legal Secretary. Enhance your effective communication skills. Gain an understanding of office administration and document control procedures. Learn about legal office administration tasks. Develop skills in online meeting management and business writing. Understand the principles of professional document control. Develop strategies for efficient online meeting management. The 'Executive PA, Legal Secretary & Communication' course bundle offers a comprehensive theoretical foundation on crucial corporate roles and communication techniques. This bundle is designed to provide a deep understanding of the responsibilities of an Executive PA and a Legal Secretary. Moreover, it offers insight into effective communication skills that can enhance your workplace interactions. The course bundle also comprises CPD QS accredited courses on Office Administration, Document Control, Legal Office Administration, Online Meeting Management, and Business Writing. These courses will equip you with a deeper understanding of office procedures, document management, online meetings, and professional writing. By completing this bundle, you'll be well-prepared to excel in your professional life. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals looking to work as an Executive PA or Legal Secretary. Those keen on improving their communication skills. Office Administrators aiming to enhance their skills. Professionals looking to better manage online meetings and business writing. Career path Executive PA: (£25,000 - £35,000) Legal Secretary: (£20,000 - £30,000) Office Administrator: (£18,000 - £24,000) Document Controller: (£20,000 - £30,000) Legal Office Administrator: (£22,000 - £32,000) Business Writer: (£20,000 - £35,000) Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included

2-part workshop for parents hosted by Rachel Wright, Founder of Born at the Right Time and author of 'The Skies I'm Under'.