661 Courses in Cardiff delivered Online

🚀 Unlock Your Business Potential with Strategic Marketing Mastery! 🌐   Are you tired of struggling to make your business stand out in the crowded online marketplace? Do you dream of skyrocketing your business growth and leaving your competitors in the dust? Look no further! Welcome to the Strategic Marketing Mastery: Elevate Your Business Growth - Immersive Workshop.   🌟 Why Strategic Marketing Mastery?   In a world where attention is the new currency, strategic marketing is the key to unlocking unparalleled success. This immersive workshop is designed for entrepreneurs, marketers, and business owners ready to take their ventures to new heights. Whether you're a seasoned professional or just starting, this course will equip you with the knowledge and skills needed to navigate the ever-evolving landscape of digital marketing.   💡 What You'll Gain:   ✅ Comprehensive Strategy: Develop a foolproof marketing strategy tailored to your business that attracts, engages, and converts your target audience. ✅ Cutting-edge Tactics: Stay ahead of the curve with the latest trends and tactics in digital marketing, social media, SEO, and more. ✅ Brand Authority: Build a powerful brand that resonates with your audience and establishes your business as an industry leader. ✅ Hands-On Workshops: Put theory into practice with immersive workshops and real-world case studies, ensuring you can apply your newfound knowledge immediately. ✅ Expert Guidance: Learn from industry experts with a proven track record of success, gaining insights that can't be found in textbooks. ✅ Networking Opportunities: Connect with like-minded professionals, potential collaborators, and mentors to enhance your network and fuel your success.   🔥 Enroll Today and Ignite Your Business Growth! Don't miss this opportunity to transform your business and elevate your marketing game. Join the Strategic Marketing Mastery workshop now and position yourself for unparalleled success in the digital age.   👉 [Enroll Now] - Your Business Deserves This!   🚀 Elevate Your Business Growth with Strategic Marketing Mastery! 🌐 Course Curriculum Part 01- Introduction Marketing Plan Objectives Explained 00:00 Part 01- Marketing Plan Objectives Aligning Your Marketing Objectives 00:00 Guidelines for Creating Marketing Objectives 00:00 Types of Objectives 00:00 Part 01- Workshop Workshop - Create Your Marketing Objectives 00:00 Part 02- Introduction to Marketing Programs Marketing Programs Explained 00:00 Part 02- Marketing Programs What types of marketing programs are best for your business 00:00 Part 02- Be a Thought Leader Your Website 00:00 SEO 00:00 Advertising Online 00:00 Print Advertising 00:00 Press Relations 00:00 Social Media 00:00 Email 00:00 Content Marketing 00:00 Trade Shows 00:00 Retention Marketing 00:00 Additional Marketing Programs 00:00 Part 03- Introduction to Thought Leadership Thought Leadership Explained 00:00 Stand Out with Thought Leadership 00:00 Why Thought Leadership Matters 00:00 Thought Leadership Programs 00:00 Part 03- Workshop Workshop Create Your Thought Leadership Strategy 00:00 Part 04- Introduction to Creating a Marketing Plan Strategic Marketing Plan Explained 00:00 Part 04- Build a Strategic Marketing Plan Choosing a Marketing Program 00:00 Case Study Product and Services Businesses 00:00 Evaluate Your Marketing Mix 00:00 Objectives, Tactics, and Assumptions about your marketing program 00:00 Common Mistakes 00:00 Part 04- Workshop Workshop - Create Your Marketing Strategy 00:00

🌟 Unlock the Power of Strategic Talent Acquisition: Mastering the Art of Building High-Performing Teams! 🌟   Are you ready to revolutionize the way you attract, identify, and retain top-tier talent to create exceptional teams? Introducing our comprehensive online course - 'Strategic Talent Acquisition: Mastering the Art of Building High-Performing Teams.' In today's competitive landscape, assembling a high-performing team is the cornerstone of success for any organization. This course is your definitive guide to mastering the strategic approach to talent acquisition, enabling you to transform your workforce into a dynamic, cohesive, and unstoppable team of professionals.   What You'll Gain: 🎯 Strategic Insights: Uncover the secrets to crafting a winning talent acquisition strategy tailored to your organization's unique needs and goals. 🔍 Advanced Recruitment Techniques: Learn cutting-edge methodologies and best practices to identify, attract, and engage top talent in your industry. 🤝 Effective Team Building: Understand the art of creating synergy among diverse individuals, fostering collaboration, and nurturing a culture of success within your teams. 🔑 Retention Strategies: Discover innovative approaches to retaining top performers and reducing turnover, ensuring long-term organizational growth and stability. 🚀 Real-world Case Studies: Dive into real-life examples and case studies from successful companies, extracting actionable insights to apply directly to your own talent acquisition endeavors.   🌐 Online Learning, Anytime, Anywhere: Access our user-friendly platform from anywhere in the world, at your convenience, and pace your learning according to your schedule. Join industry experts and fellow professionals on this transformative journey towards mastering the art of talent acquisition. Whether you're an HR professional, team leader, or an entrepreneur seeking to build a dream team, this course is your gateway to elevating your organization's success. Enroll now and take the first step toward creating a workforce that drives innovation, productivity, and unparalleled achievement. Your dream team awaits! Don't miss out! Secure your spot today and embark on the path to building high-performing teams that propel your organization to unprecedented heights.   Invest in your future success with 'Strategic Talent Acquisition: Mastering the Art of Building High-Performing Teams' now! 🚀🌟 Course Curriculum How to Hire Great People Introduction to Hiring the Right People 00:00 About Me 00:00 The Importance of the Interview Process 00:00 What's Wrong With The Interview Process 00:00 Human Vs Algorithm 00:00 Be Data Driven 00:00 Unconscious Interviewer Biases 00:00 Let's See You In Action 00:00 Keep it Relevant 00:00 Seriously Avoid These Topics 00:00 Benefits of a Diverse Workforce 00:00 How To Hire a Diverse Workforce 00:00 Hunger And Desire Over Skills 00:00 Culture Addition Not Culture Fit 00:00 Compliment, Backup or Add To The Team 00:00 Hiring The Right Rank 00:00 What Are Your Location Restrictions 00:00 Where Are Others Based 00:00 The Risk Of Delivering Less 00:00 The Risk Of Burnout 00:00 The Risk Of Losing The Headcount 00:00 Confirm The Job Is What They Think It Is 00:00 Sell Yourself, The Team - The Company 00:00 Don't Be A Jerk 00:00 It's Not About Making You Look Good 00:00 Managing Recruitment Agencies 00:00 Communications With The Candidate 00:00 Be Ready 00:00 Assign a Buddy 00:00 You Got It Wrong! 00:00 Concluding Remarks 00:00

What does this course cover? This is an online course for developing history leadership in primary teaching. This term, we will be piloting the course as an immersive programme covering the key elements of primary history subject leadership, enabling all involved in history leadership at primary to carry out their role effectively. How is this course structured and delivered? Sessions 1, 8 and 10 are compulsory to attend live. Participants will be required to complete a gap task after each session and contribute to an online reflection diary. The other sessions will be recorded for participants to work through at their convenience. Who is this course for? This programme is designed for anyone who is a subject coordinator or subject leader for history in their primary school. You may have just been appointed as a subject leader, or be more experienced but looking for formal training or fresh inspiration and direction. What are the outcome? This course will: equip you fully for the demands of history leadership in primary schools increase your confidence to develop an innovative, inclusive and effective history curriculum in your school develop your understanding of efficient action planning and how to make a wider impact help you to make the case for history with senior leaders enable you to enthuse others and lead staff meetings about history develop your understanding of current issues in primary history education The course will include a chance to share resources and assessment approaches, plus much more What will each session cover? Session 1: Introductory meeting (Live attendance) Wednesday 15 October 2025, 4pm–5.30pm Introduction and aims Reflection activity on the current state of history in your school Key responsibilities of the history subject leader Current Ofsted implications for the subject and what to expect in an inspection How the HA and latest Ofsted material can support you Session 2: What makes an effective history subject leader? (Recorded) How to effectively support teachers and learners as a history leader How to create a vision, lead change, and manage time Effective action planning and improvement Auditing your history provision and building your evidence trail Developing an innovative, inclusive and effective history curriculum in your school Disciplinary knowledge: What is history? What do historians do? Suggested gap task: Conducting teacher and/or pupil voice questionnaires. Compulsory gap task: Add to your reflection diary for the programme. If relevant, reflect on how you will use the teacher questionnaire or pupil voice. Session 3: What makes effective teaching of history? (Recorded) The role of the teacher Supporting SEND pupils Securing substantive knowledge and concepts across the curriculum How to support colleagues by identifying core knowledge How to involve the whole staff in mapping out and embedding the progression of concepts across the curriculum Suggested gap task: Consider SEND in your curriculum. Compulsory gap task: Add to your reflection diary for the programme reflecting on SEND. Session 4: Curriculum and practice at EYFS (Recorded) Unpicking and supporting the requirements of the EYFS curriculum and Development Matters Developing historical and chronological understanding in EYFS as part of Understanding the world Progression and transition from EYFS to Key Stage 1 Ensuring coherence: how to start developing concepts Making use of the local history on your doorstep for EYFS and KS1 Accessing resources and support for EYFS Suggested gap task: Fact finding and liaison. Compulsory gap task: Add to your reflection diary for the programme reflecting on current EYFS practice. Session 5: Curriculum and practice at Key Stage 1 (Recorded) Unpicking and supporting the requirements of the National Curriculum for KS1 Progression: building upon transition from EYFS What do KS1 require before KS2? Ensuring coherence: further developing the school’s chosen substantive concepts How to develop disciplinary concepts Developing appropriate chronological understanding in KS1 Enhancing and engaging children’s knowledge and retention through enquiry The use of working walls in KS1 to support learning Accessing resources and support for KS1 Suggested gap task: Check your KS1 curriculum for coverage and progression, building upon what they have learnt in EYFS. Compulsory gap task: Add to your reflection diary for the programme reflecting on KS1 practice in your setting. Session 6: Curriculum and practice at Key Stage 2 (Recorded) Unpicking and supporting the requirements of the National Curriculum for KS2 How to incorporate local history with progression in KS2 What do we want the children in Year 6 to leave with? Developing appropriate chronological understanding in KS2 Preparing for transition to Key Stage 3 Ensuring coherence: building upon the school’s chosen concepts for progression What the HA can do to support the teaching of KS2 units? Resources and support for KS2 Suggested gap task: Check your KS2 curriculum for coverage and progression, building upon what they have learnt in EYFS and KS1. Compulsory gap task: Add to your reflection diary for the programme reflecting on KS2 practice in your setting. Session 7: Approaching sensitive issues in history (Recorded) What do we mean by diversity in history and why is it important? How to ensure a wider diversity in your history teaching Barriers to making the curriculum more diverse and how to overcome them Approaches to sensitive issues in history lessons, including: - Refugees and migration history - War - Climate change Suggested gap task: Consider opportunities for increasing diverse voices and raising climate issues in your curriculum. Compulsory gap task: Add to your reflection diary for the programme considering how you might address the sensitive or current issues raised in this session. Session 8: Interim review meeting (Live attendance) Monday 19 January 2026, 4pm–5.30pm A review session allowing subject leaders to reflect upon their progress so far Opportunity to respond to suggestions, clarify information, or raise issues from the previous sessions Time to ask questions, share good practice or recommended resources with the rest of the cohort Suggested gap task: Time to follow up on anything raised in this session or to complete any previous tasks, following clarification and inspiration from this session. Compulsory gap task: Add to your reflection diary for the programme, reflecting on your priorities and actions using suggestions from the presenter or other delegates. Session 9: Assessment and evidence (Recorded) Assessment and expectations A word about writing Triangulating the evidence What to look for in a work scrutiny Suggested gap task: Conduct a work scrutiny on one aspect to check across the school, in conjunction with a focused pupil voice on the same aspect. Compulsory gap task: Add to your reflection diary considering how you will conduct a work scrutiny and what you will focus on – or, if relevant, reflect on what you discovered and how you will address any issues. Session 10: Final meeting (Live attendance) Wednesday 11 February 2026, 4pm–5.30pm Following up any requests arising from the interim meeting (Session 8) Discussion or clarification of any issues arising from previous sessions Discussion of priorities, next steps and any issues Sharing ideas for enthusing others and leading staff meetings: “What worked for me?” Communicating with headteachers, governors, colleagues and parents Are you ready for the HA Quality Mark? Suggested gap task: Identifying your school’s next steps Compulsory gap task: Complete your final piece in your reflection diary.

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Description: Customer relationship management refers to the set of practices, methods, strategies, and technologies used by businesses to manage customer's relations. This is important since customers are important for the success of the business. If you want to learn how to efficiently communicate with their customer, clients to understand their demands and needs, then you need to acquire customer relations skills. You could learn this through formal education or register through a course like this one. In this course you will learn the necessary skills, knowledge and information of Customer Relationship Management.  Who is the course for? Business professionals who want to understand the importance of customer relationship People who are interested in learning more about customer relationship management Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Advanced Diploma in Customer Relationship Management course is a useful qualification to possess, and would be beneficial for the following careers: Call Center Agent Concierge Client Relations Associate Customer Service Representative Front Desk Associate/Receptionist Member Service Specialist Patient Care Coordinator. Relationship with Customers Good Customer Relationship - Why is it Important? 01:00:00 Understanding Your Customers 01:00:00 How to Calculate Customer's Lifetime Value 00:30:00 How to Keep Your Customers Happy? 01:00:00 How to Get Your Customers to Say 'Wow!' 01:00:00 Proven Methods of Customer Retention 01:00:00 The Art of Customer Follow-up 01:00:00 Loyalty Marketing Program 00:30:00 Promotional Items to Enhance Customer Relations 01:00:00 Handling Customer's Complaints 01:00:00 How to Deal with Difficult Customers 00:30:00 Introducing the Seven Deadly Sins of Customer Service! 01:00:00 Customer Relationship Management (CRM) Software - The Benefits 01:00:00 Choosing a CRM Program 00:30:00 Customer Service over the Phone 01:00:00 Customer Relations and Dealing Module One - Getting Started 00:30:00 Module Two - The Right Attitude Starts with You 01:00:00 Module Three - Stress Management (Internal Stressors) 01:00:00 Module Four - Stress Management (External Stressors) 00:30:00 Module Five - Transactional Analysis 01:00:00 Module Six - Why are Some Customers Difficult 01:00:00 Module Seven - Dealing with the Customer Over the Phone 01:00:00 Module Eight - Dealing with the Customer In Person 01:00:00 Module Nine - Sensitivity in Dealing with Customers 01:00:00 Module Ten - Scenarios of Dealing with a Difficult Customer 01:00:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 01:00:00 Module Twelve - Wrapping Up 00:30:00 Mock Exam Mock Exam- Advanced Diploma in Customer Relationship Management 00:30:00 Final Exam Final Exam- Advanced Diploma in Customer Relationship Management 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Talent Management is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Talent Management and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 02 hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Section 1: Introduction Unit 1: Welcome to the Course 00:05:00 Unit 2: Highlights of this Course 00:02:00 Unit 3: Little Activity Before We Begin 00:01:00 Section 2: Core Concepts of Talent Management Unit 1: What is Talent Management 00:03:00 Unit 2: Responsibilities of Talent Management Manager & Professionals 00:02:00 Unit 3: Talent Management - The Pillar of Successful Business 00:03:00 Unit 4: Benefits of Talent Management: How Your Business Can Benefit From it 00:02:00 Section 3: Top Reasons Why Employees Leave an Organisation Unit 1: Top 5 Reasons Why Employees Leave an Organisation 00:04:00 Unit 2: Reasons of Employee Resignation 00:03:00 Section 4: Understanding the Needs and Mindset of Employee Unit 1: The Most Useful Technique to Understand Employee's Needs 00:04:00 Unit 2: Practical, Real Life Example of Retaining Top Employees & Keeping Them Engaged 00:06:00 Section 5: Steps to Create an Effective Talent Management Plan Unit 1: Steps in Talent Management Process 00:02:00 Section 6: Talent Acquisition Unit 1: What is Talent Acquisition and How it is Different from Recruitment 00:02:00 Unit 2: Steps for Talent Acquisition 00:05:00 Unit 3: Top Selection Tests to Check Candidate's Potential 00:04:00 Unit 4: Manpower Estimation Template 00:01:00 Section 7: How to Develop High Potential Employees Unit 1: Creating a High Performance Workforce 00:05:00 Unit 2: Understanding the Difference Between Training & Development 00:02:00 Unit 3: Why Talent Development Process is Important for Employees 00:02:00 Unit 4: How Talent Development Helps in Running the Business Smoothly 00:03:00 Unit 5: Steps in Developing the Talent 00:02:00 Section 8: Evaluating Performance Unit 1: Performance Management 00:02:00 Unit 2: Performance Appraisal 00:01:00 Unit 3: Tools for Performance Appraisal 00:06:00 Section 9: "SMR" - How You Can Retain the Employees Using This Formula Unit 1: 'SMR' - How You Can Retain the Employees Using This Formula 00:04:00 Section 10: How to Retain High Potential Employees Unit 1: Employee Retention Programs 00:02:00 Unit 2: Onboarding Correctly 00:06:00 Unit 3: Career Planning & Development 00:04:00 Unit 4: Job Promotions 00:05:00 Unit 5: Using Motivators (Financial & Non- Financial Incentives) 00:05:00 Unit 6: Maintaining Work-Life Balance 00:02:00 Section 11: Bonus Section: Achieving Business Goals with Talent Management Strategy Unit 1: Return on Investment (ROI) on Talent Management 00:03:00 Unit 2: Achieving Business Goals with The Help of Talented Workforce 00:04:00 Unit 3: Little Activity Before We Began - Here's What You Learnt 00:02:00 Section 12: Conclusion Unit 1: Conclusion 00:01:00 Resources Resources - Talent Management Level 3 00:00:00

Did you realise that each business, by law, needs to keep books? Additionally, it is a legal prerequisite to issue sales invoices and keep accounts records for at least six years, so it is basic that organisations have an adequate and reasonable accounting framework set up. That is the reason there is an interest for qualified bookkeepers, and when you study with John's Academy, you will think that it's less demanding to land a position since you will have a perceived qualification on your CV. In this course, you will have a closer look at the role of a bookkeeper and the importance of that role in the business accounting process. You will then examine different types of business documents and reasons for record retention, filing and security. The terms Assets, Liabilities, Capital, Income and Expenditure will also be explained. In addition to this, we will also carry out some calculations using the Accounting Equation. Course Highlights Bookkeeping & Payroll Management Diploma is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Bookkeeping & Payroll Management Diploma into 27 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 1 day and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Bookkeeping & Payroll Management Diploma Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Bookkeeping & Payroll Management Diploma is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Bookkeeping & Payroll Management Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Bookkeeping Module One - Introduction FREE 00:30:00 Module Two - Basic Terminology FREE 01:00:00 Module Three - Basic Terminology (II) 01:00:00 Module Four - Accounting Methods 01:00:00 Module Five - Keeping Track of Your Business 01:00:00 Module Six - Understanding the Balance Sheet 01:00:00 Module Seven - Other Financial Statements 01:00:00 Module Eight - Payroll Accounting Terminology 01:00:00 Module Nine - End of Period Procedures 01:00:00 Module Ten - Financial Planning, Budgeting and Control 01:00:00 Module Eleven - Auditing 01:00:00 Module Twelve - Wrapping Up 00:30:00 Managing Payroll What Is Payroll? FREE 01:00:00 Principles Of Payroll Systems FREE 01:00:00 Confidentiality And Security Of Information 00:30:00 Effective Payroll Processing 01:00:00 Increasing Payroll Efficiency 01:00:00 Risk Management in Payroll 00:30:00 Time Management 00:30:00 Personnel Filing 01:00:00 When Workers Leave Employment 01:00:00 Hiring Employees 01:00:00 Paye and Payroll for Employers 01:00:00 Tell HMRC about a New Employee 01:00:00 Net And Gross Pay 01:00:00 Statutory Sick Pay 00:30:00 Minimum Wage for Different types of Work 01:00:00 Mock Exam Mock Exam- Book Keeping & Payroll Management Diploma 00:20:00 Final Exam Final Exam- Book Keeping & Payroll Management Diploma 00:20:00

PSR stands for Presentation, Skills, and reading. PSR method is one of the most innovative strategies for verbal communication that will help you to become a successful creator of voiceovers. The PSR METHOD COURSE (Presentation Skills and Reading) is devoted to PSR methods and guides you to create your excellent voiceovers that will appeal to other. Do you want to create voiceovers? Or want to engage your listeners? Then the course is designed for you. The course will teach you how to make a compelling voiceover that can help you to grab the attention of the listeners and also helps you to earn more. Throughout the course, you will learn what to do before a recording, how to prepare yourself for recording, find out the metal commas, how to control your pace, Red Flag Words, finally, what to do after the recording the voiceover. We communicate to share information. But the problem is most of the people will not listen to the lengthy discussion. The purpose of the course is to guide you to apply the effective delivery of words. After completing the course, you will be able to control your voice as a musician controls his musical instruments. In a matter of hours, you will see a radical change in the way you deliver words. People study for years to qualify for their chosen profession and then gain experience in the work place. They can now be considered experts. However, there is something missing - none of us were taught a communication technique (set of rules) at school, we were simply taught to string words together. The PSR Method changes your speech pattern from instinct to technique, enabling people to become more aware of the way they speak, learn how to control their voice and the way words are delivered. Without a technique, we are left to use our instinct. Dictionary definition: instinct /in'stingkt'/ n. The innate aspect of behaviour that is unlearned. In other words you are making up your own rules; you're 'guessing'. On the other hand, it describes technique /tek-neek/ as follows: A set of specific rules which determine the degree of excellence. The degree of skill or command of fundamentals exhibited in any performance. Instead of us telling you how effective this course is, let's leave it to those who have already done the course...... 'The Hudson Voice Technique is powerful structured technique that teaches to use your voice like a precision tool to convey emotion and conviction, draw your listener in, and enhance memory retention. This is an essential part of your influencing toolkit.' Mike Clayton, Business Speaker and Author 'This course is hands on, You start improving how you read and apply your voice in the first 20 min. You are given the tools and all you need to do is apply, compare and practice.' Tania Ras-Devereux 'I will be forever more mindful of the way I speak when doing presentations and my podcast. In a little over 2 hours I have learned enough to change the way I speak forever. Thank you for a great course.' Nolan Collins 'This course delivers exactly what it says it will. At the beginning of the course you are asked to record a number of lines to the best of your ability so you can compare it with what you sound like at the end. I was skeptical about how much I was improving during the course... I mean, sure, I learned some good advice but I didn't feel any huge improvement. Then I recorded the final readings and compared them to my firsts and wow... mind blown! This course gives basic advice and intriguing explanations for how to improve your voice while reading a script that has monumental results. ...All in all this is a course where the results speak for themselves and I highly suggest it.' Malcolm Tolman 'I really enjoyed this course. I found that his method makes it very easy to analyze the most complex blocks of reading and devise how to get through it - all on the fly! Great job. Totally worth my time and money!' Kenneth Gonzales What you will learn: How to control your pace - most of us talk too fast - especially when nervous or under pressure Use the three vital rules at the end of a sentence - Sound more confident and decisive How to pitch a script - add immense power to presentations Control the tone of you voice - become a more dynamic public speaker Recognise 'Red Flag Words' - boost the impact on the audience How to read a script - 95% perfect, first take, without rehearsal. How it works: Before you start the lessons, we ask you to record some scripts to establish your stating point. Keep these scripts in a folder. Go through the lessons. Although the video will be a certain amount of time, you will be asked to read and record during the lessons. Keep these recordings for yourself so you can listen back to them to criticise your work. Once you've gone through all the lessons, we ask you to practise for about a week, combining the lessons. When you are happy with your progress, we ask you to record the same scripts you read before you started the course. Place these in the folder you created and where you placed your 'Before Recordings'. Send the Before and After recordings to us and Steve will assess your progress. If he is satisfied you have mastered what you've been taught, he will send you your Voicemaster Diploma. You will be provided with a work booklet which we ask you to print before you start. There is also the option of reading certain scripts on-screen, just like an autocue/teleprompter. PSR METHOD COURSE Before Recordings FREE 00:03:00 Golden Rules 00:09:00 Find the Mental Commas 00:19:00 Control your pace 00:08:00 Red Flag Words 00:09:00 After Recordings 00:02:00 Workbook Workbook PSR Method 00:00:00

This online recruitment and HR course teach core competencies in interviewing, employee retention, leadership and training through video lessons, practical assessments and online study materials. The Human Resource Management and Recruitment Training is designed and delivered by expert instructors to ensure the lessons taught are directly applicable to expert practice. The Human Resource Management and Recruitment Training is broken into accessible, informative and easy-to-understand modules covering all the responsibilities and role-specific skills for human resource and recruitment management. You will learn techniques for shortlisting and interviewing candidates, maintaining good workplace health and safety, and providing effective feedback. You also gain broader, transferable office administration skills and an understanding of relevant legislation. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £99. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment In order to ensure the Quality Licensing scheme endorsed and CPD acknowledged certificate, learners need to score at least 60% pass marks on the assessment process. After submitting assignments, our expert tutors will evaluate the assignments and give feedback based on the performance. After passing the assessment, one can apply for a certificate. Who is this course for? The course is ideal for businesses who want to learn how to hire the right kind of people for their jobs, as well as job seekers wanting to understand the recruitment process in order to stand out. Career path Training offered by the Human Resource Management and Recruitment Training could potentially benefit a range of roles, but would particularly enhance careers in HR Recruitment Finance Accounting Payroll Bookkeeping Office Administration Business Management Customer Service Other expert office roles

The Customer Service course is a wonderful learning opportunity for anyone who has a passion for this topic and is interested in enjoying a long career in the relevant industry. It's also for anyone who is already working in this field and looking to brush up their knowledge and boost their career with an acknowledged certificate. This Customer Service course consists of several modules that take around 3 hours to complete. The course is accompanied by instructional videos, helpful illustrations, how-to instructions and advice. The course is offered online at a very affordable price. That gives you the ability to study at your own pace in the comfort of your home. You can access the modules from anywhere and from any device. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £69. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment In order to ensure the Quality Licensing scheme endorsed and CPD acknowledged certificate, learners need to score at least 60% pass marks on the assessment process. After submitting assignments, our expert tutors will evaluate the assignments and give feedback based on the performance. After passing the assessment, one can apply for a certificate. Course Content Customer Service WHY Customer Service Is CRITICAL To Your Business! 00:05:00 Good Isn't Good Enough! 00:03:00 We Are ALL in the 'Helping Field' 00:10:00 Providing 'Concierge' Level Of Service 00:06:00 The 5 Tenets Of TQM 00:03:00 How To Boost Customer Satisfaction 00:08:00 How To Avoid The 10 Deadly Sins Of Customer Service! 00:15:00 More Money $$$ - Through Customer Retention 00:05:00 How Much Is A Customer Worth? $$$ 00:08:00 Do You Understand Your Customer? 00:07:00 Dealing With Difficult Customers 00:19:00 'LEAP' Into Customer Service! 00:18:00 Exceptional Phone Service 00:17:00 WHY Customers Buy From YOU! $$$ 00:17:00 BONUS LECTURE!!! FINAL TIPS!!! 00:07:00 BONUS LECTURE!!! FINAL TIPS!!! 00:17:00 Assignment Assignment - Customer Service 6 days, 3 hours Order Your Certificate Order your Certificate QLS 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.