7662 Courses in Cardiff delivered Online

Mastering Critical Conversations: On-Demand We will explore various obstacles to delivering 'challenging' messages effectively, including those that come from the external environment as well as those we encounter internally. After gaining insight into the brain science behind the biology of conflict and emotion, we will then examine a 5-step framework for delivering difficult messages. Paired and small group activities comprise a large portion of this interactive course, which culminates in a role play. What You Will Learn At the end of this program, you will be able to: Recognize how a perceived threat by the brain translates into a physiological response of fight, flight, or freeze Utilize various techniques to mitigate an 'amygdala hijack' state Leverage a 5-step model to deliver 'challenging' news effectively Managing Difficult Conversations Obstacles to managing difficult conversations Understanding human nature Brain Science and the Biology of Emotion The unique challenge of social and emotional learning The limbic system and the amygdala hijack Self-regulation strategy for the amygdala hijack Delivering Challenging Messages Managing difficult conversations 5 steps for delivering a challenging message Verbal active listening techniques Preparing to deliver a challenging message (scenarios) Conversations Involving Emotion and Conflict Two types of conflict Spectrum of responses to conflict Psychological type preferences and conflict Creating an action plan

Intro to SQL training course description A hands on course focusing on the use of SQL. In particular this course does not concentrate on any particular version of SQL but rather enables delegates to recognise the differences found in SQL on different platforms. What will you learn Explain the difference between standard SQL and different flavours. Use SQL statements to query databases. Use SQL statements to define databases. Intro to SQL training course details Who will benefit: Anyone working with databases. Prerequisites: None. Duration 2 days Intro to SQL training course contents What is SQL? What is SQL? History, standards, What is SQL used for? Dialects, ANSI SQL, PL/SQL, Transact SQL, front ends. Database basics RDBMS, Tables. Hands on Investigating a database. Basic SQL commands SQL Overview: SQL DML, SQL DDL, SQL queries. SELECT, WHERE and ORDER BY clauses. Combining conditions. IN, LIKE and BETWEEN. Hands on Querying a database from existing tables. SQL data retrieval Scalar functions. Hands on Selecting data from an existing database. More SQL data retrieval Scalar functions, variations. Aggregate functions, GROUP BY. HAVING. Hands on Selecting data from an existing database. Table joins Multiple tables, joins, keys, inner joins, left joins, right joins. Hands on Selecting data from an existing database. SQL basic data manipulation INSERT, UPDATE, MERGE, DELETE. Transaction controls: COMMIT, ROLLBACK. Hands on Modifying data in tables. SQL Data Definition USE, CREATE, DROP, TRUNCATE, ALTER. Hands on Managing new tables and columns. Data control GRANT, REVOKE. Hands on Defining permissions.

The Professional Certificate in Leading and Managing Effective Teams aims to enhance the knowledge and skills of participating individuals in order to understand the dynamics of team building, leadership role in enhancing team performance and subsequently overall organizational performance. The course makes it easy to understand the basic idea of bringing people together to work on shared goals and successfully achieve team results.   Learning Outcomes After the successful completion of the certificate, the student will be able to know: The relationships between leaders of workgroups, and leaders of the organization. The influence of leadership on groups and teams. Evaluate the characteristics of an effective workgroup and team. What are Leadership Styles and their types? Understanding the Relationship between Leadership Styles & Organisational Performance. Understanding the Leadership Grid. Defining a Team, its features, and purposes. Types of Team Roles. The Five Dysfunctions of a Team. Critical Role of Trust in Teams. What is Conflict and conflict resolution? Understanding Toxic Triangle. What are Followers and their types? What are Ineffective Leaders? Kellerman's Seven Types of Bad Leadership VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Understanding Leadership Influences: Individual, Team and The Organisation Self-paced pre-recorded learning content on this topic. QUIZ - Understanding Leadership Influences Individual, Team and The Organisation. Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the knowledge of the learner in the field. This certificate is for very one eager to know more and gets updated on current ideas in the respective field. We recommend this certificate for the following audience. CEO, Director, Manager, Supervisor HR Manager, Team Leader Project Manager Key Human Resources Roles Average Completion Time 2 Weeks Accreditation 1 CPD Hour Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

Recovering Troubled Projects: On-Demand Despite our best intentions, many of the projects that organizations undertake either don't achieve their intended business results or end in complete failure. Most seasoned project managers have had their share of experiences with difficult or troubled projects and unless they are careful, they will encounter more. This workshop does not focus on 'failed' projects but rather on those projects which without appropriate intervention would be headed for failure. Failed projects are those beyond help and which should be terminated. Here we focus on projects that are salvageable. It is an exercise-driven, no-nonsense, professional practice-focused workshop positioning the participant to immediately apply the tools and lessons learned in the classroom. The workshop employs the use of both illustrative and practical/working case studies. Illustrative case studies will examine insights from real-world troubled projects. Participants will be asked to bring descriptions of their own examples of troubled projects on which they're currently working or on which they have worked in the past. A number of these will be used as the basis for the practical/working case studies. The approach builds on and complements the disciplines addressed in Project Management Institute's PMBOK® Guide and also addresses issues that arise when managing projects in a complex environment. What You Will Learn You will learn to: Recognize the value of a structured project recovery process Explain the reasons most projects fail Analyze the causes of a project's troubles Construct a negotiation process to use with key stakeholders Apply an effective strategy to planning the recovery effort Manage, evaluate, and adjust the ongoing recovery effort Foundation Concepts Recognizing a troubled project Defining the project recovery process The Reasons Projects Fail Putting failure in perspective Reviewing management issues Analyzing planning issues Exploring complexity issues Assess the Project Stabilizing the project Determining preliminary Go / No-Go Conducting a detailed recovery assessment Negotiate the Recovery Reviewing the basics of negotiation Setting reasonable expectations Obtaining appropriate PM authority Securing key stakeholder support Plan the Recovery Planning for recoveries Rebuilding the project team Reshaping the project plan Managing parallel activities Planning for change management Implement and Adjust the Project Implementing project recoveries Facilitating change Enabling continuous learning Fostering the project team Sustaining stakeholder engagement

About this Virtual Instructor Led Training (VILT) This 4 half-day Virtual Instructor Led Training (VILT) course presents the principles and best practices of portfolio management in the upstream (E&P) oil and gas industry. The VILT course is equally valuable for small independents, large integrated international companies and national oil companies. The VILT course consists of presentations, case studies, illustrative practical exercises and syndicate discussions. Particular emphasis is given to pragmatic portfolio management approaches and solutions which can be implemented swiftly without recourse to major investments in planning and portfolio management software. The VILT course will draw on examples from your expert course leader's 35+ years' experience in the oil and gas industry as an explorationist, upstream vice-president and management consultant. The VILT course handout will comprise softcopy slides used in the presentation and a softcopy workbook for the exercises. Participants will gain proficiency in portfolio management techniques, understand how and why to undertake this activity and be able to apply key concepts directly in the business of their teams / divisions. The VILT course will be presented over 4 half-days, using Microsoft Teams or Zoom and a proprietary set of VILT tools. Participants will be asked to complete a pre course questionnaire (PCQ) addressing their objectives and experience, and attend a session to familiarise themselves with VILT tools before course commencement.     Training Objectives To present the tools, concepts and principles of portfolio management To define the quantitative metrics which are used to describe projects in a portfolio To understand the benefits of portfolio management at different stages of the upstream business: in strategy development, opportunity screening, business development, drilling prospects, conducting appraisal of discoveries and developing fields To put portfolio management in the organisational context by describing the role of the portfolio management team and examining how value assurance (quality control) is best conducted on portfolio data for projects and assets To demonstrate how portfolio management contributes to improved business performance By the end of the VILT course, participants will understand: Key concepts and principles of portfolio management How to design a simple portfolio database and describe complex projects in a small number of objective metrics How to segment the portfolio into meaningful units How to use portfolio data in making business choices and decisions at the strategic and tactical levels The extent to which it is meaningful and reasonable to make comparisons across different portfolio segments How the portfolio management team can support the wider business in decision-making Target Audience This VILT course is specially designed for exploration and development geoscientists, E&P economists and finance staff, and E&P managers. Both technical and non-technical staff will benefit from the concepts presented. Companies are encouraged to send participants from different functions and seniority levels to gain great benefits especially those which would like to implement the concepts presented in this VILT course. Course Level Basic or Foundation Training Methods The VILT course will be delivered online in 4 half-day sessions comprising 4 hours per day, with 2 breaks of 10 minutes per day. The VILT course will be presented in an interactive workshop format that allows for discussion. Course Duration: 4 half-day sessions, 4 hours per session (16 hours in total). Trainer Your expert course leader draws on more than 35 years of experience managing, reviewing and directing projects in all aspects of the exploration business: from exploration business development (new ventures), through prospect maturation and drilling, to the appraisal of discoveries. He has more than 30 years' experience with Shell International, followed by 10 years consulting to NOCs in Asia Pacific, Africa and South America and independent oil companies in the United Kingdom, continental Europe and North America. Other than delivering industry training, he has worked on projects for oil & gas companies of all sizes, including independents, national oil companies and (super)-majors, private equity firms, hedge funds and investment banks, and leading management consulting firms. He is an alumnus of Cambridge University. He has M.A and Ph.D. degrees in geology and is a Fellow of the Geological Society of London as well as a respected speaker on management panels at international conferences. Professional Experience Management consultancy & executive education: Advice to investment banks, businesses and major consulting firms. Specialist expertise in upstream oil & gas, with in depth experience in exploration strategy, portfolio valuation and risk assessment. Leadership: Managed and led teams and departments ranging from 3 - 60 in size. Provided technical leadership to a cadre of 800 explorationists in Shell worldwide. Member of the 12-person VP team leading global exploration in Shell, a $3 bln p.a. business and recognised as the most effective and successful among its industry peers. Accountability & decision-making: Accountable for bottom-line results: in a range of successful exploration ventures with budgets ranging from $10's million to $100's million. Made, or contributed to, complex business decisions / investments, taking into account strategic, technical, commercial, organisational and political considerations. Corporate governance: Served as non-executive director on the Boards of the South Rub al Khali Company (oversight of gas exploration studies and drilling in Saudi Arabia) and SEAPOS B.V. (exploration deep-water drilling and facilities management). Technical & operations: Skilled in exploration opportunity evaluation, the technical de risking of prospects, portfolio analysis and managing the interface between exploration and well engineering activities. Unparalleled knowledge of the oil and gas basins of the world, and of different operating regimes and contractual structures, ranging from Alaska, Gulf of Mexico and Brazil, through to the Middle East, former Soviet Union, Far East and Australia. Safety: Following an unsatisfactory audit, became accountable for safety performance in Shell's exploration new ventures. Through personal advocacy and leadership of a small team, delivered pragmatic and effective HSE systems, tools and staff training / engagement and a dramatically improved safety record. R&D: Experience in the 3 key roles in R&D: scientific researcher, research manager, and 'customer' for R&D products. After re-defining Shell's exploration R&D strategy, led the re-structuring of the R&D organization, its interface with 'the business' and approaches to deployment and commercialization. Strategy: Accomplished at formulating competitive strategies in business, R&D and technology deployment, translating them into actionable tactics and results. Defined the exploration strategy of PDO (a Shell subsidiary in Oman) and latterly of Shell's global exploration programme. Professional education, behavioural/motivational coaching: Experienced in organisational re-design, change management, leadership education and talent development. Commercial skills: Personally negotiated drilling compensation claims, educational contracts and E&P contracts, with values of $5 million to $100+ million. POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information about post training coaching support and fees applicable for this. Accreditions And Affliations

Duration 2 Days 12 CPD hours This course is intended for Managers of software development Software team leads Specialists in software development processes and quality assurance Overview An understanding of how to maintain a regular cadence when delivering working software during each iterationGaining a practical appreciation on how to follow the team approach; start as a team, finish as a teamKnowledge and understanding of Agile principles with context on why they are so important for each teamEmbracing planning from Vision down to Daily activities, recognizing the value of continuous planning over following a planBuilding a backlog of prioritized stories that provide emergent requirements for analysis that also fosters customer engagement and understandingAn engaging technique for more effective estimating (planning poker) and become more accurate by being less preciseKnowledge of pulling together Agile release plans that connect you back to business expectations ? including hard date commitments and fixed price models This boot camp-style workshop prepares you to manage, lead, or participate on Scrum projects by learning how to apply the practices of Scrum on an actual project. This boot camp-style workshop prepares you to manage, lead, or participate on Scrum projects by learning how to apply the practices of Scrum on an actual project. Additional course details: Nexus Humans BA16 - Managing Software Projects Using Scrum training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the BA16 - Managing Software Projects Using Scrum course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Identify some of the unique challenges women face in their personal and professional lives, and understand how to support and empower females in the workplace.

Getting Started The CMI Level 5 Award in Management and Leadership course is designed for practising or aspiring middle managers and leaders at operations, division, departmental or specialist level, who are typically accountable to a senior manager or business owner. Leading and managing individuals and teams to deliver in line with the organisational strategy is the primary role of a practising manager. The CMI Level 5 Award in Management and Leadership is a concise and shorter course focusing on improving your capabilities and core management skills to the next level. You'll develop the essential strategic skills and competencies required to manage teams and individuals effectively, enabling you to deliver long-lasting results. Achieving the CMI Level 5 Award in Management and Leadership qualification will enhance your credibility and enable you to outperform in demanding roles and situations. You'll have a wide range of modules to choose from, and depending on your career goals, you can select the modules that will be most effective for your progression. Key Benefits For Learners: Improve your capabilities and core management skills Develop the knowledge and skills required for managing and leading individuals and teams Provide an extensive knowledge of skills to excel in specific management areas For Organisations: Deliver aims and objectives in line with wider organisational strategy Provide you with a fully wider range of skills and knowledge required to be a manager as part of an organisation Focus on the areas that are most appropriate to your role and organisation Key Highlights Are you an aspiring Manager or Leader looking for career development? Then, the CMI Level 5 in Management and Leadership qualification offered by the School of Business and Technology London is the right solution for you. Remember! The assessment for the qualification is done based on assignments only, and you do not need to worry about writing any exam. With the School of Business and Technology London, you can complete the qualification at your own pace, choosing online or blended learning from the comfort of your home. Learning and pathway materials and study guides developed by our CMI-approved tutors will be available around the clock in our cutting-edge learning management system. Most importantly, at the School of Business and Technology London, we will provide comprehensive tutor support through our dedicated support desk. If you choose your course with blended learning, you will also enjoy live sessions with an assigned tutor, which you can book at your convenience.   Career Pathways The CMI Level 5 Management & Leadership can open many career pathways including, but not limited to: Operations Manager, with an estimated salary of £51,577 per annum Divisional Manager, with an estimated salary of £48,613 per annum Departmental Manager, with an estimated salary of £34,997 per annum Regional Manager, with an estimated salary of £51,372 per annum About Awarding Body Chartered Management Institute established over 60 years ago as the British Institute of Management back then; it has developed the UK's very first diploma in management studies. In the years that followed CMI has consistently been at the forefront of all aspects of management and leadership. Today CMI is the only chartered professional awarding body committed to offering the highest standards in management and leadership excellence. Presently over 100,000 managers use its unique services daily. CMI qualifications aim for managers and leaders at any level, and it remains the only Awarding Body which can award Chartered Manager status - the ultimate management accolade. Employers highly value the qualifications awarded by CMI, and boost your career prospects. What is included? Learn 100% online at your own pace Dedicated support from expert tutors Dedicated Support Desk Portal: You can raise queries, request tutor support and ask for a call back whenever you need guidance and assistance. Elevate Knowledge: Your tutors will provide formative assessment feedback for each module, helping you improve your achievements throughout the program Schedule online personal tutor meetings whenever you want, which will help you get the most out of your studies and provide guidance, support and encouragement 6 months support period 24-hour access to the online learning platform 'MyLearnDirect' Schedule live online classes for each module at your convenience. (Blended learning only) Quality learning resources and study guides developed by CMI-approved tutors. All assessment materials are conveniently accessible through the online learning platform 'MyLearnDirect' Induction: We offer online and flexible learning induction to help you settle in and prepare for your online studies Access to CMI Management Direct. It has 100,000s of reliable and validated management and leadership resources, including company and industry reports, videos, checklists, E-books, and journals. You have access to CMI Membership and Support for the duration of your study. Assessment For each module you study, you will complete a written assignment of 3000 to 4,000 words and submit it online at your MyLearnDirect learning portal. The submitted assignments will be assessed by your CMI-approved tutor. Entry Requirements This course is designed for current or aspiring mid-level managers. You don't need any formal qualifications to study this course. However, to be eligible for this course, you must:  Be 19 years of age and over Have some team leading or supervisory experience or managerial experience in the junior or middle management level Possess the ability to complete the Level 5 course Our friendly admissions advisors will provide the best advice, considering your needs and goals.  Progression A possible progression route on successful completion of a CMI Level 5 in Management and Leadership would be to, Progress to other qualifications at the next level (e.g. from Level 5 Certificate to level 6 or 7 Certificate) Why gain a CMI Qualification? This online CMI Level 5 Award in Management and Leadership course is perfect if you are a current or aspiring mid-level manager looking to advance in your career. The globally recognised CMI Level 5 Award is perfect for you if you want to increase your opportunities for obtaining a middle management position. The essential leadership skills and knowledge you'll develop with this course will be remarkably effective. Upon completing this course, you can progress to further learning within the suite of Level 5 courses in Management and Leadership - i.e. achieving an Award and topping up to a Certificate or Diploma. You may also wish to further your ongoing personal and professional development by accessing other CMI courses, such as the CMI Level 6 or Level 7 courses in Management and Leadership, with the goal of becoming a Chartered Manager. Studying for a CMI qualification offers you more than just academic standing. When you enrol with us for the CMI Level 5 Award in Management and Leadership, you will have access to CMI Membership and Support for the duration of your study alongside your qualification. CMI graduates achieve remarkable things: 72% agree that their CMI qualification gave them a competitive edge in the job application process. 89% agree they use the skills learnt on their accredited qualification in their current role. 88% agree that the accredited qualification gave them good career prospects. Recent CMI graduates earn a median of 28k compared to just 21k for a typical business studies graduate. Employers highly value the qualifications awarded by CMI, and over 80% of managers agree that a CMI qualification is essential to becoming a professional manager. Learners must complete at least one unit to a minimum of 40 TUT hours, 4 credits to achieve this qualification. There is a barred combination of units - learners taking 502 cannot select 503, 505 or 511 and learners taking 526 cannot select 501 or 502. Learners cannot select unit 608 as part of this qualification. Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Forming Successful Teams Reference No : CMI 505 Credit : 4 || TQT : 40 LEARNING OUTCOME 1. Understand the purpose and characteristics of successful teams. 2. Understand approaches to team formation. 3. Know how to analyse and respond to the challenges of team formation. UNIT2- Principles of Managing and Leading Individuals and Teams to Achieve Reference No : CMI 503 Credit : 5 || TQT : 50 LEARNING OUTCOME 1. Understand approaches to managing and leading teams. 2. Know how to achieve a balance of skills and experience in teams. 3. Know techniques for managing and leading individuals and teams to achieve success. UNIT3- Principles of Management and Leadership in an Organisational Context Reference No : CMI 501 Credit : 7 || TQT : 70 LEARNING OUTCOME 1. Understand factors which impact on an organisation's internal environment. 2. Understand the application of management and leadership theories. 3. Understand the knowledge, skills and behaviours to be effective in a management and leadership role UNIT4- Principles of Developing, Managing and Leading Individuals and Teams to Achieve Success Reference No : CMI 502 Credit : 6 || TQT : 60 LEARNING OUTCOME 1. Understand approaches to developing, managing and leading teams 2. Understand approaches to achieving a balance of skills and experience in teams. 3. Know techniques for leading individuals and teams to achieve success. UNIT5- Managing Performance Reference No : CMI 504 Credit : 5 || TQT : 50 LEARNING OUTCOME 1. Understand the rationale for managing performance within organisations. 2. Know how to manage performance. 3. Understand frameworks, diagnostic and evaluation tools used for performance management. UNIT6- Principles of Delivering Coaching and Mentoring Reference No : CMI 507 Credit : 5 || TQT : 50 LEARNING OUTCOME 1. Understand the role and purpose of coaching and mentoring within an organisation. 2. Understand the use of models and processes used in workplace coaching and mentoring. 3. Know how to manage the delivery of effective coaching and mentoring. UNIT7- Managing Stakeholder Relationships Reference No : CMI 509 Credit : 4 || TQT : 40 LEARNING OUTCOME 1. Understand the different types and value of stakeholder relationships. 2. Understand the frameworks for stakeholder management. 3. Know how to manage stakeholder relationships. UNIT8- Managing Conflict Reference No : CMI 510 Credit : 5 || TQT : 50 LEARNING OUTCOME 1. Understand the types, causes, stages and impact of conflict within organisations. 2. Understand how to investigate conflict situations in the workplace. 3. Understand approaches, techniques, knowledge, skills and behaviours for managing conflict. UNIT9- Planning, Procuring and Managing Resources Reference No : CMI 516 Credit : 6 || TQT : 60 LEARNING OUTCOME 1. Understand the importance of effective and efficient resource use in organisations. 2. Know how to plan resources to meet organisational objectives. 3. Know how to procure resources. UNIT10- Principles of Innovation Reference No : CMI 517 Credit : 5 || TQT : 50 LEARNING OUTCOME 1. Understand the role of innovation within organisations. 2. Understand the process of managing innovation in an organisation. UNIT11- Principles of Marketing Products and Services Reference No : CMI 523 Credit : 6 || TQT : 60 LEARNING OUTCOME 1. Understand the role of marketing to support the achievement of organisational objectives. 2. Understand the factors in the organisation's marketing environment which impact on the marketing of a product or service. 3. Know how to market a product or service. UNIT12- Managing Finance Reference No : CMI 520 Credit : 6 || TQT : 60 LEARNING OUTCOME 1. Understand finance within organisations. 2. Know how to set and manage budgets. UNIT13- Using Data and Information for Decision Making Reference No : CMI 521 Credit : 5 || TQT : 50 LEARNING OUTCOME 1. Understand the use of data and information in decision making. 2. Be able to interpret data and information to support decision making. 3. Know how to present data and information used for decision making. UNIT14- Managing Change Reference No : CMI 514 Credit : 5 || TQT : 50 LEARNING OUTCOME 1. Understand the reasons for change in organisations. 2. Understand approaches to change management. 3. Understand how to initiate, plan and manage change in an organisation. UNIT15- Creating and Delivering Operational Plans Reference No : CMI 515 Credit : 6 || TQT : 60 LEARNING OUTCOME 1. Understand the principles of operational planning in an organisation. 2. Know how to create an operational plan in line with organisational objectives. 3. Know how to manage and lead the delivery of an operational plan. UNIT16- Managing Equality, Diversity and Inclusion Reference No : CMI 506 Credit : 5 || TQT : 50 LEARNING OUTCOME 1. Understand legal and organisational approaches to equality, diversity and inclusion. 2. Understand the role and responsibilities of a manager in relation to equality, diversity and inclusion. 3. Know how to develop and implement plans which support equality, diversity and inclusion within an organisation. UNIT17- Principles of Developing a Skilled and Talented Workforce Reference No : CMI 508 Credit : 4 || TQT : 40 LEARNING OUTCOME 1. Understand the benefits of developing a skilled and talented workforce. 2. Understand the factors which influence workforce development. 3. Understand the scope of learning and development as part of a workforce development strategy. UNIT18- Principles of Recruiting, Selecting and Retaining Talent Reference No : CMI 511 Credit : 5 || TQT : 50 LEARNING OUTCOME 1. Understand the factors that impact on recruitment and selection. 2. Know how to plan for recruitment and selection. 3. Understand approaches to the recruitment and selection of a diverse and talented workforce. UNIT19- Workforce Planning Reference No : CMI 512 Credit : 4 || TQT : 40 LEARNING OUTCOME 1. Understand the rationale for workforce planning. 2. Understand the principles and practices of workforce planning. UNIT20- Managing Projects to Achieve Results Reference No : CMI 513 Credit : 6 || TQT : 60 LEARNING OUTCOME 1. Understand the role of projects in delivering organisational strategy. 2. Understand processes for initiating, planning and managing projects. 3. Understand the factors which contribute to effective project management. UNIT21- Managing Risk Reference No : CMI 518 Credit : 6 || TQT : 60 LEARNING OUTCOME 1. Understand the scope of business risk management. 2. Understand the process for managing business risk. UNIT22- Managing Quality and Continuous Improvement Reference No : CMI 519 Credit : 6 || TQT : 60 LEARNING OUTCOME 1. Understand the scope and purpose of quality management within organisations. 2. Understand approaches for managing quality. 3. Understand the application of continuous improvement within organisations. UNIT23- Managing the Customer Experience Reference No : CMI 522 Credit : 5 || TQT : 50 LEARNING OUTCOME 1. Understand the principles of managing the customer experience. 2. Understand the customer journey in the context of an organisation. 3. Know how to manage the customer experience. UNIT24- Conducting a Management Project Reference No : CMI 524 Credit : 10 || TQT : 100 LEARNING OUTCOME 1. Know how to plan a management project. 2. Be able to conduct a management project. UNIT25- Using Reflective Practice to Inform Personal and Professional Development Reference No : CMI 525 Credit : 5 || TQT : 50 LEARNING OUTCOME 1. Understand the value of reflective practice to inform personal and professional development. 2. Know how to apply reflective practice to inform personal and professional development. UNIT26- Strategic Corporate Social Responsibility and Sustainability Reference No : CMI 608 Credit : 6 || TQT : 60 LEARNING OUTCOME 1. Understand corporate social responsibility and sustainability in organisational contexts. 2. Know how corporate social responsibility and sustainability is applied in an organisational setting. UNIT27- Principles of Leadership Practice Reference No : CMI 526 Credit : 8 || TQT : 80 LEARNING OUTCOME 1. Understand leadership practice in an organisation. 2. Understand leadership styles 3. Understand the impact of leadership within organisations. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. Management Direct As part of the program, you will get access to CMI Management Direct, which provides a rich foundation of management and resource for students. The Management Direct is packed with content, including: E-Books Articles Leader videos Idea for leaders Models and so much more... How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.

Management of Portfolios (MoP®) Foundation: Virtual In-House Training In this MoP® Foundation course, participants will acquire the sufficient knowledge and understanding of the principles, cycles, practices, techniques, roles, responsibilities, documents, and organizational context within which portfolio management operates. MoP helps organizations ensure if the investments are done in the right change initiatives and implementing them correctly. This is achieved by: Prioritizing the programs and projects in terms of their contribution to the organization's strategic objectives and overall level of risk Managing the programs and projects consistently to ensure efficient and effective delivery Maximizing the benefit by providing the greatest return from the investment made What You Will Learn Individuals certified at the MoP Foundation level will be able to: Define the scope and objectives of portfolio management and how it differs from program and project management List the benefits of applying portfolio management Explain the context it operates in List the principles upon which successful portfolio management is based on List the different approaches to implement MoP List the factors required to maintain the progress and assess the success of portfolio management State the purpose and key content of the major portfolio documents Define the scope of key portfolio management roles Introduction: MoP Scenario Background of the Methodology The MoP Principles Senior Management Commitment Governance Alignment Strategy Alignment Portfolio Office Energized Change Culture The MoP Definition Cycle Roles and Responsibilities The MoP Delivery Cycle Management control Benefits management Financial management Risk management Stakeholder engagement Organizational governance Resource management The MoP Framework Recap

Mastering Critical Conversations (On-Demand) We will explore various obstacles to delivering 'challenging' messages effectively, including those that come from the external environment as well as those we encounter internally. After gaining insight into the brain science behind the biology of conflict and emotion, we will then examine a 5-step framework for delivering difficult messages. Paired and small group activities comprise a large portion of this interactive course, which culminates in a role play. What you will Learn At the end of this program, you will be able to: Recognize how a perceived threat by the brain translates into a physiological response of fight, flight, or freeze Utilize various techniques to mitigate an 'amygdala hijack' state Leverage a 5-step model to deliver 'challenging' news effectively Managing Difficult Conversations Obstacles to managing difficult conversations Understanding human nature Brain Science and the Biology of Emotion The unique challenge of social and emotional learning The limbic system and the amygdala hijack Self-regulation strategy for the amygdala hijack Delivering Challenging Messages Managing difficult conversations 5 steps for delivering a challenging message Verbal active listening techniques Preparing to deliver a challenging message (scenarios) Conversations Involving Emotion and Conflict Two types of conflict Spectrum of responses to conflict Psychological type preferences and conflict Critical conversation role play Creating an action plan