26370 Courses in Cardiff delivered Online

Duration 3 Days 18 CPD hours This course is intended for The primary audience for this course is someone who works, or has ambition to work, in a leadership role in data center operations such as a data center facilities manager, data center operations manager, who has the responsibility to achieve and improve the high-availability and manageability of the data center operations. Overview After completion of the course the participant will be able to: Perform the needs analysis translating business requirements to data center services Set-up and manage the data center operations team Implement and monitor safety- and security practices Identify a suitable maintenance program for the data center facility and its equipment Select the appropriate policies and procedures required for data center operations Monitor the data center availability, capacity and capability Manage and implement basic data center projects Set-up and implement an environmental sustainability program Select an appropriate back-up site to support organizational resilience Identify and respond to risk in the data center Manage and support the document life cycle Create a basic budget proposal Select and manage vendors and measure their performance Manage data center assets Managing the facilities of today?s high-end and high-availability data centers is an extremely demanding and complex task which is often underestimated. There is often very little appreciation and understanding of the complexities of managing today's mission-critical data centers where downtime is not an option, especially since many of the data centers are operating at, or near, their design limits. Operations management at the facilities layer makes all the difference. Even a data center designed to the highest redundancy level as per the ANSI/TIA-942 standard could still experience many unscheduled downtime events due to poor planning, operations, maintenance and management processes. Service Level Management Service Level Management Needs analysis Capability assessment Service portfolio Service catalogue Service Level Agreements (SLAs) Availability measurement Data points in SLA Service reporting Complaint procedure Customer satisfaction measurement Service Improvement Process (SIP) SLA content The Data Center Organization Operational issues Organization chart Roles and responsibilities Skills matrix Contingency / backup roles Shift management Performance management Career development Training and assessment Job rotation Succession planning Disciplinary program Managing Safety & Statutory Requirements Safety policies and regulations Occupational Health and Safety (OH&S) Safety awareness training Permit to Work (PTW) Lock-out / Tag-out Personal Protective Equipment (PPE) Testing and tagging of equipment Emergency preparedness and response Reporting of safety issues Reviews / internal audit / external audit Managing Physical Security Security policies and procedures Security standards and guidelines Security staff Security awareness Security incident management Disciplinary program Reviews, internal and external audits Facilities Management Maintenance policies and procedures Various maintenance programs Outsourcing of maintenance activities Maintenance contract options Warranty Maintenance schedule Service situations Spart part management Contamination control Data Center Operations Policies and procedures for data center operations Service operations and the daily data center operations Monitoring / Reporting / Control Monitoring requirements Escalation procedures Reporting Trend analysis Reviews Project Management Project management Project organization Project manager Project phases Environment Sustainability The importance of sustainability Sustainability policies Environmental management Power efficiency indicators - Waste management - Water management ICT utilisation management Environmental performance measurements Renewable energy factor (REF) Organizational Resilience Business continuity Data center facility options Business Impact Analysis Type of facility Human resources Facility, equipment and consumables Governance, Risk and Compliance Management commitment Coordination, collaboration and integration Compliance Risk management Document management Financial management Vendor management Asset management Additional course details: Nexus Humans Certified Data Center Facilities Operations Manager (CDFOM) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Certified Data Center Facilities Operations Manager (CDFOM) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Junos Operating System training course description This course provides students with the foundational knowledge required to work with the Junos OS and to configure Junos devices. The course provides a brief overview of the Junos device families and discusses the key architectural components of the software. The course then delves into foundational routing knowledge and configuration examples including general routing concepts, routing policy, and firewall filters. Delegates will gain experience in configuring and monitoring the Junos OS and monitoring basic device operations. This course is based on Junos OS Release 15.1X49. What will you learn Describe the design architecture of the Junos OS. Navigate within the Junos CLI and perform tasks within the CLI operational and configuration modes. Configure and monitor network interfaces. Navigate within the Junos J-Web interface. Identify where you might use firewall filters. Explain basic routing operations and concepts. Identify key factors in Juniper Networks' security. Junos Operating System training course details Who will benefit: This course benefits individuals responsible for configuring and monitoring devices running the Junos OS. Prerequisites: TCP/IP foundation for engineers Duration 3 days Junos Operating System training course contents Junos Operating System Fundamentals The Junos OS Traffic Processing Overview of Junos Devices User Interface Options-The Junos CLI User Interface Options The Junos CLI: CLI Basics The Junos CLI: Operational Mode The Junos CLI: Configuration Mode User Interface Options-The J-Web Interface The J-Web GUI Configuration Lab 1: User Interface Options Initial Configuration Factory-Default Configuration Initial Configuration Interface Configuration Lab 2: Initial System Configuration Secondary System Configuration User Configuration and Authentication System Logging and Tracing Network Time Protocol Archiving Configurations SNMP Lab 3: Secondary System Configuration Operational Monitoring and Maintenance Monitoring Platform and Interface Operation Network Utilities Maintaining the Junos OS Password Recovery System Clean-Up Lab 4: Operational Monitoring and Maintenance Interface Configuration Examples Review of the Interface Configuration Hierarchy Interface Configuration Examples Using Configuration Groups Routing Fundamentals Routing Concepts: Overview of Routing Routing Concepts: The Routing Table Routing Concepts: Routing Instances Static Routing Dynamic Routing Lab 5: Routing Fundamentals Routing Policy Routing Policy Overview Case Study: Routing Policy Lab 6: Routing Policy Firewall Filters Firewall Filters Overview Case Study: Firewall Filters Unicast Reverse-Path-Forwarding Checks Lab 7: Firewall Filters Class of Service CoS Overview Traffic Classification Traffic Queueing Traffic Scheduling Case Study: CoS Lab 8: Class of Service JTAC Procedures Opening a Support Case Customer Support Tools Transferring Files to JTAC Juniper Security Concepts Security Challenges Juniper's Security Focus Appendix A: IPv6 Fundamentals IPv6 Addressing Protocols and Services Configuration

  European Data Protection   Principles of Data Protection in Europe covers the essential pan-European and national data protection laws, as well as industry-standard best practices for corporate compliance with these laws. Those taking this course will gain an understanding of the European model for privacy enforcement, key privacy terminology and practical concepts concerning the protection of personal data and trans-border data flows.   The training is based on the body of knowledge for the IAPP's ANSI-accredited Certified Information Privacy Professional/Europe (CIPP/E) certification program. Privacy Programme Management   Principles of Privacy Management is the how-to training on implementing a privacy program framework, managing the privacy program operational lifecycle and structuring a knowledgeable, high-performing privacy team. Those taking this course will learn the skills to manage privacy in an organisation through process and technology-regardless of jurisdiction or industry.   The Principles of Privacy Program Management training is based on the body of knowledge for the IAPP's ANSI-accredited Certified Information Privacy Manager (CIPM) certification programme. Make a difference in your organization and in your career. The CIPM designation says that you're a leader in privacy program administration and that you've got the goods to establish, maintain and manage a privacy program across all stages of its lifecycle.  About This Course   Delivered in a modular format, this four day course covers   Days 1 & 2   Module 1: Data Protection Laws Introduces key European data protection laws and regulatory bodies, describing the evolution toward a Harmonised European Legislative Framework.  Module 2: Personal Data Defines and differentiates between types of data-including personal, anonymous, pseudo-anonymous and special categories.  Module 3: Controllers and Processors Describes the roles and relationships of controllers and processors.  Module 4: Processing Personal Data Defines data processing and GDPR processing principles, Explains the application of the GDPR and outlines the legitimate bases for processing personal data. Module 5: Information provision Explains controller obligations for providing information about data processing activities to data subjects and Supervisory Authorities.  Module 6: Data Subjects 'Rights Describes data subjects' rights, applications of rights and obligations controller and processor.  Module 7: Security or Processing Discusses considerations and duties of controllers and processors for Ensuring security of personal data and providing notification of data breaches.  Module 8: Accountability Investigates accountability requirements, data protection management systems, data protection impact assessments, privacy policies and the role of the data protection officer.  Module 9: International Data Transfers Outlines options and obligations for transferring data outside the European Economic Area, Decisions adequacy and appropriateness safeguards and derogations.  Module 10: Supervision and Enforcement Describes the role, powers and procedures or Supervisory Authorities; the composition and tasks of the European Data Protection Board; the role of the European Data Protection Supervisor; and remedies, liabilities and penalties for non-compliance.  Module 11: Compliance Discusses the applications of European data protection law, legal bases and compliance requirements for processing personal data in practice, employers-including processing employee data, surveillance, direct marketing, Internet technology and communications and outsourcing.    Days 3 & 4   Module 1: Introduction to privacy program management Identifies privacy program management responsibilities, and describes the role of accountability in privacy program management.  Module 2: Privacy governance Examines considerations for developing and implementing a privacy program, including the position of the privacy function within the organization, role of the DPO, program scope and charter, privacy strategy, support and ongoing involvement of key functions and privacy frameworks.  Module 3: Applicable laws and regulations Discusses the regulatory environment, common elements across jurisdictions and strategies for aligning compliance with organizational strategy.  Module 4: Data assessments Relates practical processes for creating and using data inventories/maps, gap analyses, privacy assessments, privacy impact assessments/data protection impact assessments and vendor assessments.  Module 5: Policies Describes common types of privacy-related policies, outlines components and offers strategies for implementation.  Module 6: Data subject rights Discusses operational considerations for communicating and ensuring data subject rights, including privacy notice, choice and consent, access and rectification, data portability, and erasure and the right to be forgotten.  Module 7: Training and awareness Outlines strategies for developing and implementing privacy training and awareness programs.  Module 8: Protecting personal information Examines a holistic approach to protecting personal information through privacy by design.  Module 9: Data breach incident plans Provides guidance on planning for and responding to a data security incident or breach.  Module 10: Measuring, monitoring and auditing program performance Relates common practices for monitoring, measuring, analyzing and auditing privacy program performance Prerequisites   There are no prerequisites for this course but attendees would benefit from a review of the materials on the IAPP SITE What's Included?   1 years membership of the IAPP Breakfast, Lunch, mid-morning and afternoon snacks, teas, coffees Official Study Guides* Official Participant Guides* Official Exam Q&A's* Both exam fees * In electronic format for Live Online and hard copy for Classroom delegates     Who Should Attend?   This course is suitable for aspiring Data Protection Officers, as well as Information Security Managers, Lawyers, Data Managers, Analysts and Risk Teams. Provided by Our Guarantee   We are an approved IAPP Training Partner. You can learn wherever and whenever you want with our robust classroom and interactive online training courses. Our courses are taught by qualified practitioners with a minimum of 25 years commercial experience. We strive to give our delegates the hands-on experience. Our courses are all-inclusive with no hidden extras.  The one-off cost covers the training, all course materials, and exam voucher. Our aim: To achieve a 100% first time pass rate on all our instructor-led courses. Our Promise: Pass first time or 'train' again for FREE. *FREE training offered for retakes - come back within a year and only pay for the exam.

Duration 3 Days 18 CPD hours This course is intended for Mid- and upper-level managers looking to hone their senior management skills will benefit from this course. Overview Use wisdom and understanding to lead others Deliver constructive critiques to your staff More effectively coach and mentor your staff Develop new managers Better motivate your staff Navigate organizational politics To maximize performance and foster a healthy environment, senior managers must also motivate others, nurturing and utilizing the distinctive skills of each team member. Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how. Prerequisites While there are no prerequisites for this course, please ensure you have the right level of experience to be successful in this training. 1. Leading Others Comparing Vertical and Lateral Hierarchies- Leading in Different Structures of Command and Control Leveraging Your Organization\'s Structure Knowing Your Employees - Developing Empathy Beginning with the End in Mind and Back-Casting to the Desired Future State Setting S.M.A.R.T. Goals Earning Your Team\'s Trust with Honesty, Reliability, Availability, and Openness 2. Strategies for Course Correction Lighting a Fire- Motivating, Guiding, and Inspiring Resolving Conflict- Forcing, Accommodating, Avoiding, Compromising, and Collaborating Changing the Script- Trusting Your Team, Empowering Delegation, Celebrating Success, and Building & Reinforcing Your Team Defining Team Roles and Creating a Balanced Team 3. Effective Coaching and Mentoring Providing Clear and Timely Feedback Creating a Supportive Environment Building a Mentorship Plan - Mentoring for Success 4. Training New Managers Preparing, Developing, and Supporting New Managers Defining and Building Competencies Documenting Best Practices while Rewarding and Emulating Effective Managers Encouraging a Peer Network 5. Motivation Understanding the 8 Level Hierarchy of Needs Managing Across Generations Applying the CARE Model 6. Organizational Politics Being Politically Savvy, Ethical, and Effective Building Political Intelligence Understanding the Landscape 7. The Big Picture Thinking Through the Elements of Management

About this Training Course Identifying and correcting the root cause of failures in boilers and steam power plant equipment is essential to help reduce the chance of future problems. A comprehensive assessment is the most effective method of determining the root cause of a failure. For example, a tube failure in a boiler is usually a symptom of other problems. To fully understand the root cause of the failure, one must investigate all aspects of boiler operation leading to the failure in addition to evaluating the failure itself. When a boiler tube failure occurs, the root cause of the failure must be identified and eliminated. This 5 full-day course starts by providing an in-depth understanding of root cause analysis methodology. This includes how to identify the problem, contain and analyze the problem, define the root cause of the problem, define and implement the actions required to eliminate the root cause, and validate that the corrective actions prevented recurrence of the problem. Many practical examples on how to apply root cause analysis for various industrial problems are discussed in detail. The course then provides an in-depth explanation of all failure mechanisms that occur in steam power plants including corrosion, erosion, creep, cavitation, under-deposit attacks, stress corrosion cracking, hydrogen embrittlement, flow accelerated corrosion, etc. This course also provides a thorough explanation of all the failure mechanisms that occur in boilers and steam power plant equipment including steam turbines, condensers, feedwater heaters, etc. The symptoms of the failures, possible causes, components typically affected and solutions are also provided in this course. This includes boiler waterside, fireside and general boiler failure mechanisms as well as all the causes and prevention of all steam turbine failures, condensers, and feedwater heaters. The course also includes detailed study of many case histories of failures in boilers, steam turbines, condensers and feedwater heaters. Training Objectives Electrical Equipment Testing and Maintenance: Gain a thorough understanding of all the testing and maintenance required for all key electrical equipment including transformers, inverters, rectifiers, switchgear and circuit breakers, relays and protective devices, cables and accessories, motors, variable frequency drives, uninterruptible power systems, generators, fuses, and industrial batteries Root Cause Analysis Methodology: Understand root cause analysis methodology including: identification of the problem, defining the problem, understanding the problem, identification of the root cause of the problem, providing corrective action, and monitoring the system. Applying the Root Cause Analysis Method to Industrial Problems: Learn by studying many practical examples how to apply the root cause analysis method to various industrial problems. Damage Mechanisms in Boilers and Steam Power Plant Equipment: Gain a thorough understanding of all the damage mechanisms that occur in boilers and all steam power plant equipment including turbines, condensers and feedwater heaters. These mechanisms include corrosion, erosion, flow accelerated corrosion, stress corrosion cracking, creep, under-deposit attack, cavitation, hydrogen embrittlement, etc. Symptoms of Failures in Boilers and Steam Power Plant Equipment, Possible Causes, Components Typically Affected, and Solutions: Learn about all the symptoms of failures in boilers and steam power plant equipment including steam turbines, condensers, and feedwater heaters, their possible causes, components typically affected and proven solutions. Case Histories of Failures in Boilers, Steam Turbines, Condensers, and Feedwater Heaters: Learn by studying many case histories how failures occur in boilers, steam turbines, condensers, and feedwater heaters and the corrective actions taken to deal with them     Target Audience Engineers of all disciplines Managers Technicians Maintenance personnel Other technical individuals (this seminar is suitable for individuals who do not have an electrical background) Course Level Basic or Foundation Training Methods Your specialist course leader relies on a highly interactive training method to enhance the learning process. This method ensures that all participants gain a complete understanding of all topics covered. The training environment is highly stimulating, challenging, and effective because the participants will learn by case studies which will allow them to apply the material taught to their own organization. Each delegate will receive a copy of the following materials written by the instructor: Excerpt of the relevant chapters from the 'POWER GENERATION HANDBOOK' second edition published by McGraw-Hill in 2011 (800 pages) Excerpt of the relevant chapters from the 'POWER PLANT EQUIPMENT OPERATION AND MAINTENANCE GUIDE' published by McGraw-Hill in 2012 (800 pages) ROOT CAUSE ANALYSIS FOR BOILERS AND STEAM CYCLE FAILURES MANUAL (includes practical information and case histories - 500 pages) Trainer Your specialist course leader has more than 32 years of practical engineering experience with Ontario Power Generation (OPG), one of the largest electric utility in North America. He was previously involved in research on power generation equipment with Atomic Energy of Canada Limited at their Chalk River and Whiteshell Nuclear Research Laboratories. While working at OPG, he acted as a Training Manager, Engineering Supervisor, System Responsible Engineer and Design Engineer. During the period of time, he worked as a Field Engineer and Design Engineer, he was responsible for the operation, maintenance, diagnostics, and testing of gas turbines, steam turbines, generators, motors, transformers, inverters, valves, pumps, compressors, instrumentation and control systems. Further, his responsibilities included designing, engineering, diagnosing equipment problems and recommending solutions to repair deficiencies and improve system performance, supervising engineers, setting up preventive maintenance programs, writing Operating and Design Manuals, and commissioning new equipment. Later, he worked as the manager of a section dedicated to providing training for the staff at the power stations. The training provided by him covered in detail the various equipment and systems used in power stations. In addition, he has taught courses and seminars to more than four thousand working engineers and professionals around the world, specifically Europe and North America. He has been consistently ranked as 'Excellent' or 'Very Good' by the delegates who attended his seminars and lectures. He written 5 books for working engineers from which 3 have been published by McGraw-Hill, New York. Below is a list of the books authored by him; Power Generation Handbook: Gas Turbines, Steam Power Plants, Co-generation, and Combined Cycles, second edition, (800 pages), McGraw-Hill, New York, October 2011. Electrical Equipment Handbook (600 pages), McGraw-Hill, New York, March 2003. Power Plant Equipment Operation and Maintenance Guide (800 pages), McGraw-Hill, New York, January 2012. Industrial Instrumentation and Modern Control Systems (400 pages), Custom Publishing, University of Toronto, University of Toronto Custom Publishing (1999). Industrial Equipment (600 pages), Custom Publishing, University of Toronto, University of Toronto, University of Toronto Custom Publishing (1999). Furthermore, he has received the following awards: The first 'Excellence in Teaching' award offered by PowerEdge, Singapore, in December 2016 The first 'Excellence in Teaching' award offered by the Professional Development Center at University of Toronto (May, 1996). The 'Excellence in Teaching Award' in April 2007 offered by TUV Akademie (TUV Akademie is one of the largest Professional Development centre in world, it is based in Germany and the United Arab Emirates, and provides engineering training to engineers and managers across Europe and the Middle East). Awarded graduation 'With Distinction' from Dalhousie University when completed Bachelor of Engineering degree (1983). Lastly, he was awarded his Bachelor of Engineering Degree 'with distinction' from Dalhousie University, Halifax, Nova Scotia, Canada. He also received a Master of Applied Science in Engineering (M.A.Sc.) from the University of Ottawa, Canada. He is also a member of the Association of Professional Engineers in the province of Ontario, Canada. POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information post training support and fees applicable Accreditions And Affliations

About this training course This 5 full-day course will provide a comprehensive understanding of the design of circulating fluidized bed (CFB) boilers. The design of all CFB boiler components and equipment including furnace, cyclones, economizers, superheaters, reheaters, loop seals, expansion joints, refractory, and L-valves will be covered in detail. All potential operating problems and major operating problems, corrective actions and maintenance required for CFB boilers will be covered thoroughly. This course will focus on designing CFB boilers that have the highest efficiency, and maximum longevity and capacity factor. All the common problems encountered in CFB Boilers will be discussed in detail.This includes thermally induced failures, anchor system induced failures, water walls tube failures, NMEJ damages, clinker formation, refractory damages, APH tube chock-up, erosion and corrosion. The solutions to each of these problems will be presented. All repair and refurbishment methods, preventive and predictive maintenance required for CFB boilers will be covered in-depth. Several studies have confirmed that CFB boilers are the best method for power generation.This is due to their fuel flexibility, and lowest electricity cost among all types of boilers. This technology is in great demand due to various other advantages such as lower emissions as compared to other types of boilers and has a carbon footprint well below the norms laid down by the World Bank emission requirements. This course is a MUST for anyone who is involved in the design, operation or maintenance of circulating fluidized bed boilers, because it covers how these boilers are designed and provides guidelines and rules that ensure the CFB boilers have great performance. This course will also provide up-dated information in respect to the design of supercritical once-through CFB boilers and ultra supercritical CFB boilers. Training Objectives Circulating Fluidized Bed Boiler Design: Gain a thorough understanding of the best design methods of circulating fluidized bed boilers. Design of Circulating Fluidized Bed Boiler: Components and Systems: Learn all the techniques used to design CFB boiler equipment and systems including furnace, cyclones, economizers, superheaters, reheaters, loop seals, expansion joints, refractory, and L-valves. Design of Circulating Fluidized Bed Boiler to Achieve Highest Efficiency, and Best Performance and Economics: Gain a thorough understanding of all the methods used to design CFB boilers having the highest efficiency, longevity and capacity factor as well as best economics. Circulating Fluidized Bed Boiler Equipment: Learn about various equipment of circulating fluidized bed boilers including: furnaces, cyclones, economizers, superheaters, reheaters, ammonia injection systems, electrostatic precipitators, polishing dry scrubbers, fuel and sorbent feeding systems, bottom ash handling and extraction systems and materials. Circulating Fluidized Bed Boiler Environmental Emissions: Learn about the monitoring and control of environmental emissions from circulating fluidized boilers. Circulating Fluidized Bed Boiler Instrumentation and Control Systems: Learn about the latest instrumentation and control systems of circulating fluidized bed boilers. Circulating Fluidized Bed Boiler Reliability and Testing: Increase your knowledge of predictive and preventive maintenance, reliability and testing of circulating fluidized bed boilers. Circulating Fluidized Bed Boiler Selection and Applications: Gain a detailed understanding of the selection considerations and applications of circulating fluidized bed boilers. Circulating Fluidized Bed Boiler Maintenance: Learn all the maintenance activities required for circulating fluidized bed boilers, to minimize their operating cost and maximize their efficiency, reliability, and longevity. Circulating Fluidized Bed Boiler Refurbishment, and Life Extension Methods: Learn about life cycle cost, profitability, refurbishment, and life extension methods for all types of circulating fluidized bed boilers. Circulating Fluidized Bed Boiler Commissioning: Understand all the commissioning requirements of circulating fluidized bed boilers. Circulating Fluidized Bed Boiler Codes and Standards: Learn all the codes and standards applicable for circulating fluidized bed boilers. Target Audience Engineers of all disciplines Managers Technicians Maintenance personnel Other technical individuals Training Methods Your specialist course leader relies on a highly interactive training method to enhance the learning process. This method ensures that all participants gain a complete understanding of all topics covered. The training environment is highly stimulating, challenging, and effective because the participants will learn by case studies which will allow them to apply the material taught to their own organization. Each delegate will receive a copy of the following materials written by the instructor: 'POWER GENERATION HANDBOOK' published by McGraw-Hill in 2012 (800 pages) Design of Circulating Fluidized Bed Boiler manual (600 pages) Trainer Your specialist course leader has more than 32 years of practical engineering experience with Ontario Power Generation (OPG), one of the largest electric utility in North America. He was previously involved in research on power generation equipment with Atomic Energy of Canada Limited at their Chalk River and Whiteshell Nuclear Research Laboratories. While working at OPG, he acted as a Training Manager, Engineering Supervisor, System Responsible Engineer and Design Engineer. During the period of time, he worked as a Field Engineer and Design Engineer, he was responsible for the operation, maintenance, diagnostics, and testing of gas turbines, steam turbines, generators, motors, transformers, inverters, valves, pumps, compressors, instrumentation and control systems. Further, his responsibilities included designing, engineering, diagnosing equipment problems and recommending solutions to repair deficiencies and improve system performance, supervising engineers, setting up preventive maintenance programs, writing Operating and Design Manuals, and commissioning new equipment. Later, he worked as the manager of a section dedicated to providing training for the staff at the power stations. The training provided by him covered in detail the various equipment and systems used in power stations. In addition, he has taught courses and seminars to more than four thousand working engineers and professionals around the world, specifically Europe and North America. He has been consistently ranked as 'Excellent' or 'Very Good' by the delegates who attended his seminars and lectures. He written 5 books for working engineers from which 3 have been published by McGraw-Hill, New York. Below is a list of the books authored by him; Power Generation Handbook: Gas Turbines, Steam Power Plants, Co-generation, and Combined Cycles, second edition, (800 pages), McGraw-Hill, New York, October 2011. Electrical Equipment Handbook (600 pages), McGraw-Hill, New York, March 2003. Power Plant Equipment Operation and Maintenance Guide (800 pages), McGraw-Hill, New York, January 2012. Industrial Instrumentation and Modern Control Systems (400 pages), Custom Publishing, University of Toronto, University of Toronto Custom Publishing (1999). Industrial Equipment (600 pages), Custom Publishing, University of Toronto, University of Toronto, University of Toronto Custom Publishing (1999). Furthermore, he has received the following awards: The first 'Excellence in Teaching' award offered by PowerEdge, Singapore, in December 2016 The first 'Excellence in Teaching' award offered by the Professional Development Center at University of Toronto (May, 1996). The 'Excellence in Teaching Award' in April 2007 offered by TUV Akademie (TUV Akademie is one of the largest Professional Development centre in world, it is based in Germany and the United Arab Emirates, and provides engineering training to engineers and managers across Europe and the Middle East). Awarded graduation 'With Distinction' from Dalhousie University when completed Bachelor of Engineering degree (1983). Lastly, he was awarded his Bachelor of Engineering Degree 'with distinction' from Dalhousie University, Halifax, Nova Scotia, Canada. He also received a Master of Applied Science in Engineering (M.A.Sc.) from the University of Ottawa, Canada. He is also a member of the Association of Professional Engineers in the province of Ontario, Canada. POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information post training support and fees applicable Accreditions And Affliations

About this training course This 5 full-day course provides a comprehensive understanding of all the commissioning and start-up activities of circulating fluidized bed (CFB) boiler coal power plants. The Commissioning Management System of CFB boiler coal power plants is covered in detail in this course. This includes all the commissioning procedures and documents, purpose of commissioning, responsibilities, system description, organization, working parties, test teams, documentation, testing and commissioning schedules, test reports, safety, plant certification, and plant completion report. The course provides also a thorough understanding of all the commissioning requirements for CFB boiler and auxiliaries, turbines and auxiliaries, generator and auxiliaries, electrical equipment, switchgear equipment, switchgear, and transformers. All the stages of the commissioning procedure are covered in-depth in this course. This includes preparation - planning various activities, pre-commissioning checks and tests, typical commissioning schedule, detailed tests and commissioning procedures and instructions for every component in a coal power plant, instrumentation, trial run of the equipment, safety and precautions, commissioning of CFB boiler coal power plant systems, Safety Rules Clearance Certificates, procedure for the control and handling of defects, Commissioning Reports. This course is a MUST for anyone who is involved in the pre-commissioning or commissioning of any CFB boiler coal power plant equipment because it provides detailed pre-commissioning checks and detailed tests and commissioning procedures and instructions for every component in a CFB boiler coal power plant. In addition, the course provides in-depth coverage of all preparation, planning activities, commissioning schedules, trial run of each CFB boiler coal power plant equipment, safety and precautions, Safety Rules Clearance Certificates, Procedures for handling defects, and Commissioning Reports. Training Objectives Pre-Commissioning Checks and Tests, Detailed Tests and Commissioning Procedures and Instructions for Every Equipment in CFB Boiler Coal Power Plants: Gain a thorough understanding of all pre-commissioning checks and tests, and all commissioning procedures and instructions for every equipment in CFB boiler coal power plants Commissioning Management System of CFB Boiler Coal Power Plants: Discover the benefits of the Commissioning Management System of CFB boiler coal power plants including all commissioning procedures and documents, purpose of commissioning, responsibilities, system description, organization, working parties, test teams, documentation, testing and commissioning schedules, test reports, safety, plant certification, and plant completion report Commissioning Procedures and Instructions for CFB Boiler and Auxiliaries in Coal Power Plants: Learn about the commissioning procedures and instructions for CFB boiler and auxiliaries including all commissioning activities, typical commissioning schedule, hydraulic test and wet preservation, air and gas tightness test, trial run of equipment, electronic precipitators, fuel oil system, preparation for first light up, alkali boil - out, acid cleaning and passivation, thermal flow test of economizer, water walls, and superheater, valves, steam boiling, and safety valve setting Commissioning Procedures and Instructions for Turbine and Auxiliaries: Gain a thorough understanding of all the commissioning procedures and instructions for turbine and auxiliaries including acid cleaning of oil pipelines, lubrication and governing system (oil flushing and hydraulic testing), jacking oil system, governing system, regenerative system, barring gear, vacuum tightness test, first rolling of turbine and data logging Commissioning Procedures and Instructions for Generator and Auxiliaries: Discover all the commissioning procedures and instructions for generator and auxiliaries including generator, seal oil system, hydrogen gas system, stator water system, rolling and payment of generator Commissioning Procedures and Instructions for Electrical Equipment: Learn about all the commissioning procedures and instructions for electrical equipment including switchyard equipment, switchgear, transformers, and motors CFB Boiler Coal Power Plant Equipment and Systems: Learn about various CFB boiler coal power plant equipment and systems including: CFB boilers, superheaters, reheaters, steam turbines, governing systems, deaerators, feedwater heaters, coal-handling equipment, transformers, generators and auxiliaries Target Audience Engineers of all disciplines Managers Technicians Maintenance personnel Other technical individuals Training Methods Your specialist course leader relies on a highly interactive training method to enhance the learning process. This method ensures that all participants gain a complete understanding of all topics covered. The training environment is highly stimulating, challenging, and effective because the participants will learn by case studies which will allow them to apply the material taught to their own organization. Each delegate will receive a copy of the following materials written by the instructor: 'POWER GENERATION HANDBOOK' second edition published by McGraw-Hill in 2012 (800 pages) Excerpt of the relevant chapters from the 'POWER PLANT EQUIPMENT OPERATION AND MAINTENANCE GUIDE' published by McGraw-Hill in 2012 (800 pages) CFB BOILER COAL POWER PLANT COMMISSIONING MANUAL (includes practical information about all pre-commissioning checks and tests, typical commissioning schedule, detailed tests and commissioning procedures and instructions for every component and system in CFB boiler coal power plants - 400 pages) Trainer Your specialist course leader has more than 32 years of practical engineering experience with Ontario Power Generation (OPG), one of the largest electric utility in North America. He was previously involved in research on power generation equipment with Atomic Energy of Canada Limited at their Chalk River and Whiteshell Nuclear Research Laboratories. While working at OPG, he acted as a Training Manager, Engineering Supervisor, System Responsible Engineer and Design Engineer. During the period of time, he worked as a Field Engineer and Design Engineer, he was responsible for the operation, maintenance, diagnostics, and testing of gas turbines, steam turbines, generators, motors, transformers, inverters, valves, pumps, compressors, instrumentation and control systems. Further, his responsibilities included designing, engineering, diagnosing equipment problems and recommending solutions to repair deficiencies and improve system performance, supervising engineers, setting up preventive maintenance programs, writing Operating and Design Manuals, and commissioning new equipment. Later, he worked as the manager of a section dedicated to providing training for the staff at the power stations. The training provided by him covered in detail the various equipment and systems used in power stations. In addition, he has taught courses and seminars to more than four thousand working engineers and professionals around the world, specifically Europe and North America. He has been consistently ranked as 'Excellent' or 'Very Good' by the delegates who attended his seminars and lectures. He written 5 books for working engineers from which 3 have been published by McGraw-Hill, New York. Below is a list of the books authored by him; Power Generation Handbook: Gas Turbines, Steam Power Plants, Co-generation, and Combined Cycles, second edition, (800 pages), McGraw-Hill, New York, October 2011. Electrical Equipment Handbook (600 pages), McGraw-Hill, New York, March 2003. Power Plant Equipment Operation and Maintenance Guide (800 pages), McGraw-Hill, New York, January 2012. Industrial Instrumentation and Modern Control Systems (400 pages), Custom Publishing, University of Toronto, University of Toronto Custom Publishing (1999). Industrial Equipment (600 pages), Custom Publishing, University of Toronto, University of Toronto, University of Toronto Custom Publishing (1999). Furthermore, he has received the following awards: The first 'Excellence in Teaching' award offered by PowerEdge, Singapore, in December 2016 The first 'Excellence in Teaching' award offered by the Professional Development Center at University of Toronto (May, 1996). The 'Excellence in Teaching Award' in April 2007 offered by TUV Akademie (TUV Akademie is one of the largest Professional Development centre in world, it is based in Germany and the United Arab Emirates, and provides engineering training to engineers and managers across Europe and the Middle East). Awarded graduation 'With Distinction' from Dalhousie University when completed Bachelor of Engineering degree (1983). Lastly, he was awarded his Bachelor of Engineering Degree 'with distinction' from Dalhousie University, Halifax, Nova Scotia, Canada. He also received a Master of Applied Science in Engineering (M.A.Sc.) from the University of Ottawa, Canada. He is also a member of the Association of Professional Engineers in the province of Ontario, Canada. POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information post training support and fees applicable Accreditions And Affliations

About this Training Course This 5 full-day course provides detailed description of all combustion equipment and systems used in pulverized coal boilers and circulating fluidized bed (CFB) boilers including pulverized coal burning systems, coal feeder, pulverizer and classifier, pulverized coal burners, furnace and fans. This course provides also a comprehensive explanation of all boiler combustion control systems including pulverizer control system, combustion control, control of coal and air flow into the boiler, furnace pressure control, oxygen trim control, nitrogen oxides (NOx) and sulfur oxides (SOx) control, control of ammonia injection, flue gas dew point control, purge control, flame monitoring and tripping system as well as their tuning methods. All boiler control systems are covered as well in this course including drum level feedwater control, main steam and reheat steam temperature control, boiler limits and runback, sliding or variable pressure control, heat rate optimization with sliding pressure control, boiler-turbine coordinated control, etc. The course provides also detailed explanation of Boiler NFPA 85 Code (Boiler and Combustion Systems Hazards Codes) and American National Standard Institute/Instrument Society of America Code (ANSI/ISA-77-44-01-2007 Code). The burner management systems (BMS) and examples of boiler permissive starting logic and protective tripping logic will be explained thoroughly. The various methods used to calculate the boiler efficiency are covered in detail in this course including the direct and indirect methods. All the factors which affect the efficiency and emissions of pulverized coal boiler and CFB boiler will be explained thoroughly. The course covers also all the methods used to improve the efficiency of pulverized coal boilers and CFB boilers including improvement to their combustion efficiency and control systems performance. Training Objectives Boiler Combustion Equipment and Systems: Gain an in-depth understanding of all boiler combustion equipment and systems including pulverized coal burning systems, coal feeder, pulverizer and classifier, pulverized coal burners, furnace and fans Boiler Combustion Control Systems: Gain a thorough understanding of all boiler combustion control systems for pulverized coal boilers, and CFB boilers including pulverizer control system, combustion control, control of coal and air flow into the boiler, furnace pressure control, oxygen trim control, nitrogen oxides (NOx) and sulfur oxides (SOx) control, control of ammonia injection, flue gas dew point control, purge control, flame monitoring and tripping system Boiler Conventional Control Systems: Gain an in-depth understanding of all boiler conventional control systems including drum level feedwater control, main steam and reheat steam temperature control, boiler limits and runback, sliding or variable pressure control, heat rate optimization with sliding pressure control, and boiler-turbine coordinated control Boiler NFPA 85 Code (Boiler and Combustion Systems Hazards Codes) and American National Standard Institute/Instrument Society of America Code (ANSI/ISA-77-44-01-2007 Code): Learn about NFPA 85 code and ANSI/ISA-77-44-01-2007 code Burner Management System and Boiler Permissive Starting Logic and Protective Tripping Logic: Gain an in-depth understanding of burner management system and boiler permissive starting logic and protective tripping logic Boiler Efficiency Calculations: Learn how to calculate the boiler efficiency using the direct and indirect methods Factors Affecting the Efficiency and Emissions of Boilers: Understand all the factors which affect the boiler efficiency and emissions Methods Used to Improve the Efficiency of Boilers: Learn about all the methods used to improve the efficiency of pulverized coal boilers, and CFB boilers including improvement to their combustion efficiency and control systems performance Boiler Instrument and Piping Diagrams: Gain an in-depth understanding of all boiler instrument and piping diagrams CFB and Pulverized Coal Boilers Equipment and Systems: Learn about various types of equipment and systems used in CFB and pulverized coal boilers including economizers, steam drum, superheaters, air preheaters, ammonia injection systems, etc. Target Audience Engineers of all disciplines Managers Technicians Maintenance personnel Other technical individuals Course Level Basic or Foundation Training Methods Your specialist course leader relies on a highly interactive training method to enhance the learning process. This method ensures that all participants gain a complete understanding of all topics covered. The training environment is highly stimulating, challenging, and effective because the participants will learn by case studies which will allow them to apply the material taught to their own organization. Each delegate will receive a copy of the following materials written by the instructor: Excerpt of the relevant chapters from the 'POWER GENERATION HANDBOOK' second edition published by McGraw-Hill in 2012 (800 pages) Excerpt of the relevant chapters from the 'POWER PLANT EQUIPMENT OPERATION AND MAINTENANCE GUIDE' published by McGraw-Hill in 2012 (800 pages) COMBUSTION ENGINEERING FOR COAL FIRED POWER PLANTS MANUAL (includes practical information about combustion engineering for coal fired power plants - 550 pages) Trainer Your specialist course leader has more than 32 years of practical engineering experience with Ontario Power Generation (OPG), one of the largest electric utility in North America. He was previously involved in research on power generation equipment with Atomic Energy of Canada Limited at their Chalk River and Whiteshell Nuclear Research Laboratories. While working at OPG, he acted as a Training Manager, Engineering Supervisor, System Responsible Engineer and Design Engineer. During the period of time, he worked as a Field Engineer and Design Engineer, he was responsible for the operation, maintenance, diagnostics, and testing of gas turbines, steam turbines, generators, motors, transformers, inverters, valves, pumps, compressors, instrumentation and control systems. Further, his responsibilities included designing, engineering, diagnosing equipment problems and recommending solutions to repair deficiencies and improve system performance, supervising engineers, setting up preventive maintenance programs, writing Operating and Design Manuals, and commissioning new equipment. Later, he worked as the manager of a section dedicated to providing training for the staff at the power stations. The training provided by him covered in detail the various equipment and systems used in power stations. In addition, he has taught courses and seminars to more than four thousand working engineers and professionals around the world, specifically Europe and North America. He has been consistently ranked as 'Excellent' or 'Very Good' by the delegates who attended his seminars and lectures. He written 5 books for working engineers from which 3 have been published by McGraw-Hill, New York. Below is a list of the books authored by him; Power Generation Handbook: Gas Turbines, Steam Power Plants, Co-generation, and Combined Cycles, second edition, (800 pages), McGraw-Hill, New York, October 2011. Electrical Equipment Handbook (600 pages), McGraw-Hill, New York, March 2003. Power Plant Equipment Operation and Maintenance Guide (800 pages), McGraw-Hill, New York, January 2012. Industrial Instrumentation and Modern Control Systems (400 pages), Custom Publishing, University of Toronto, University of Toronto Custom Publishing (1999). Industrial Equipment (600 pages), Custom Publishing, University of Toronto, University of Toronto, University of Toronto Custom Publishing (1999). Furthermore, he has received the following awards: The first 'Excellence in Teaching' award offered by PowerEdge, Singapore, in December 2016 The first 'Excellence in Teaching' award offered by the Professional Development Center at University of Toronto (May, 1996). The 'Excellence in Teaching Award' in April 2007 offered by TUV Akademie (TUV Akademie is one of the largest Professional Development centre in world, it is based in Germany and the United Arab Emirates, and provides engineering training to engineers and managers across Europe and the Middle East). Awarded graduation 'With Distinction' from Dalhousie University when completed Bachelor of Engineering degree (1983). Lastly, he was awarded his Bachelor of Engineering Degree 'with distinction' from Dalhousie University, Halifax, Nova Scotia, Canada. He also received a Master of Applied Science in Engineering (M.A.Sc.) from the University of Ottawa, Canada. He is also a member of the Association of Professional Engineers in the province of Ontario, Canada. POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information post training support and fees applicable Accreditions And Affliations

About this Virtual Instructor Led Training (VILT) This 2 half-day Virtual Instructor-Led Training (VILT) course will guide participants on the technoeconomic aspects of capture, utilization and geological storage of carbon dioxide. The VILT course will address the methods and techniques used in the technoeconomic assessment of Carbon Capture, Utilization & Storage (CCUS) projects. It will explore in detail the factors that affect the cost-effectiveness of current and emerging technologies for CO2 capture, transport and geological storage, including monitoring and verification. Given that the successful deployment of CCUS may require economic incentives, technical and economic drivers such as technological innovation, optimization, source sink matching and emerging opportunities will also be discussed. In addition, using several worked examples and case studies, this VILT course will explain the principles behind the analysis of the costs and opportunities of a CCS / CCUS project from source to sink and examines the possibilities of using carbon dioxide from an economic perspective. Training Objectives Upon completion of this VILT course, participants will be able to: Describe the economic considerations for CCS / CCUS projects Measure and calculate the cost-effectiveness of CCS / CCUS Identify the economic drivers for CCS / CCUS Understand the value of source to sink matching Outline the economic and environmental opportunities as well as challenges with using carbon dioxide injection in a range of applications Recognize niche opportunities for CO2 storage (coal seams, basalts, salt and others)   Target Audience This VILT course is ideally suited for a technical audience such as geoscientists, petroleum and chemical engineers as well as professionals such as economists, regulators, legal staff and managers wishing to learn more about the details of economic aspects and the basis for techno-economic analysis of Carbon Capture, Utilization and Storage projects. The VILT course is presented in an interactive workshop format, allowing for discussions. Participants should have: Basic background knowledge of CCUS technologies Experience with oil and gas, coal or other energy projects Basic understanding of the energy industry Course Level Basic or Foundation Training Methods The VILT course will be delivered online in 2 half-day sessions comprising 4 hours per day, with 2 breaks of 15 minutes per day. The VILT course is presented in an interactive workshop format that allows discussion. Course Duration: 2 half-day sessions, 4 hours per session (8 hours in total). Trainer Your expert course leader received his B.Eng. in Chemical and Environmental Systems in 2002 from Tecnológico de Monterrey, Mexico, and his Ph.D. in Chemical Engineering in 2008 from the University of New South Wales (UNSW), in Sydney, Australia, at the UNESCO Centre for Membrane Science and Technology. His doctoral used computational fluid dynamics (CFD) to analyse the flows within membrane modules used for water treatment and desalination. He also worked on a desalination linkage project between the UNSW and the European Union, as part of Framework Programme 6. From 2009 to 2014, he worked for the Cooperative Research Centre for Greenhouse Gas Technologies (CO2CRC), where he led the research into CO2 Transport Networks, co-led the development of a techno-economic model for the analysis of Carbon Capture and Storage (CCS) projects, and collaborated on several consultancy and feasibility studies conducted by CO2CRC for both Government and Industry. From 2014 to 2019, he held a CONACYT Research Fellowship at the Instituto Tecnológico de Sonora (ITSON) in Mexico, where he led collaborative research projects dealing with RO membrane biofouling (IHE-Delft), membrane modifications, solar energy use for desalination (CSIR-CSMCRI India) and CFD modelling of the hydrodynamics in membrane modules (UMP Malaysia). Since July 2019, he is a Research Fellow in the School of Chemical and Biomolecular Engineering at the University of Sydney, where his research focuses on finding ways to reduce the cost, energy use and environmental impact of technologies for providing clean energy and water. From 2015 to 2020, he was a Member of the Board of Directors of the Mexican Society of Membrane Science and Technology. He guest edited a special edition on CCS for the Journal 'Technologies' and is currently an Editorial Board member for the journal, 'Energies', a peer-reviewed open-access scientific journal. His research interests include improving the efficiency of osmotic membrane separation processes, modelling complex processes involving heat and mass transfer, and exploring the economic drivers of low emission technologies such as the Carbon Capture and Storage (CCS) chain. POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information about post training coaching support and fees applicable for this. Accreditions And Affliations

Peer mediation is an approach to impacting on conflict resolution and bullying in primary and secondary schools by training pupils to be mediators or ‘counsellors’. This well proven, highly effective method of impacting on school based bullying is still viewed by some as radical. In this workshop participants are introduced to the key components of successful schemes. Our trainers have first hand experience of setting up school based schemes and sustaining these over time. Peer Mediation Training Guide Online Course now available via Teachable Platform – Peer Mediation Learn at your own pace… lots of text and video support Course Category Peer Support Description Peer mediation or peer counselling is an approach to impacting on bullying in primary and secondary schools by training pupils to be ‘Peer Mediators’ or ‘counsellors’. This well proven, highly effective method of impacting on school based bullying is still viewed by some as radical. We can provide training for staff or direct training with students across the age range – typically delivered over 6 short high impact, interactive learning workshops. For staff training, participants are introduced to the key components of successful schemes. Our trainers have first hand experience of setting up school based schemes and sustaining these over time. Enjoy participating in a multi media workshop that will challenge, entertain and reach for your emotions. Watch young people doing their stuff! Testimonials Thank you for the course – I really enjoyed it Learning Objectives To be able to understand the values and wider context of peer support To be able to set up and run a peer counselling scheme to reduce bullying To understand and be able to maximise the power of the peer group in supporting relationships, achievement and behaviour change Who Is It For ? Year 5 or Year 10 pupils Primary and secondary teachers Heads and Deputies SENCOs Learning Support and Guidance staff Advanced Skills Teachers Parents Local Authority Support Services Community Development workers Early Years and School based Practitioners Course Content The course answers the questions : What do you do with major bullying problems in school? Practically how do we go about recruiting and training pupils as counsellors? Will pupils be hurt if we involve them with bullies? Key Themes covered within the direct student training as well as in the staff development sessions- include: Issues of Confidentiality Welcoming your ‘client’ Using active listening skills Using Open and Closed Questions to enable your client to tell you his or her story How to reflect back feelings and how to check you have understood what the client has told you Exploring options for resolving the bullying issue with your client This video gives a brief taster of the work in a Nottingham Primary school. If you liked this course you may well like: PEER SUPPORT AS AN ANTI-BULLYING STRATEGY AT LOCAL AUTHORITY LEVEL