Managing people and teams is consistently the biggest challenge raised by new managers (and even many experienced managers). This 3 hour course is aimed at introducing new and existing supervisors and managers to key supervisory skills, allowing them to develop their competence as supervisors. The course covers: Understanding your role as a supervisor SRA obligations and competence expectations Setting expectations and effective delegation Monitoring progress and quality Managing performance in difficult situations Top tips for impactful feedback By the end of this course participants will have had an opportunity to consider their current skills; develop new skills; and think about further development needs. Target Audience This online course is aimed at managers, team leaders and other supervisors. Please note that this course does NOT meet the LAA requirements as a Supervisor Course. If you need a Legal Aid Supervisor course, then please check out our Supervision & Managing Performance Course. Resources Course notes will be provided to all delegates which may be useful for ongoing reference or cascade training. Please note a recording of the course will not be made available. Speaker Matthew Howgate, Consultant, DG Legal Matt is a non-practising solicitor who has considerable experience in regulatory issues and advising on complex issues of compliance and ethics. He is also an expert in data protection, UK GDPR and on the civil legal aid scheme. Matthew is a lead trainer on and co-developed the LAPG Certificate in Practice Management (a training programme for legal managers and law firm owners) as well as regularly providing training on legal aid Supervision, costs maximisation, data protection and security and on general SRA compliance.
Level 5 Diploma(FREE QLS Endorsed Certificate)| 11 CPD Courses+11 PDF Certificates| 140 CPD Points|CPD & CiQ Accredited
24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Do you ever feel like your meetings are unproductive and drag on forever? A recent study by the Chartered Management Institute found that poorly facilitated meetings cost UK businesses an estimated £26 billion a year! If you're tired of wasted time and frustrated by a lack of progress, then this facilitation skills training bundle is for you. Our comprehensive bundle equips you with the skills and knowledge to lead effective and engaging group discussions. You'll learn how to set clear objectives, manage participation, foster collaboration, and ensure all voices are heard. From planning agendas to handling difficult conversations, this bundle will transform you into a confident and impactful facilitator. This Award in Facilitation Skills at QLS Level 2 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with Y CPD points) to make your skill development & career progression more accessible than ever! Courses Are Included In this Facilitation Skills Training Bundle: Course 01: Facilitation Skills Training Course 02: Operations Management Course 03: Quality Management Course 04: Diploma in Lean Process and Six Sigma Course 05: Process Improvement By becoming a skilled facilitator, you can ensure your meetings are productive and achieve their desired outcomes. This will impress your colleagues and employers, and open doors to new opportunities. Learning Outcomes of Facilitation Skills Training Understand the essential skills required to become an excellent facilitator Learn how to lead people through processes toward agreed-upon objectives Know how to resolve conflict and encourage participation, ownership & creativity Identify ways to help participants of a meeting reach a group consensus Sharpen your relationship-building skills to ensure a positive environment and discussions Understand the key elements of an effective meeting and group discussion Learn advanced leading and blocking techniques to enhance the process Implement Tuckman and Jensen's Group Development strategies in group meetings Invest in your professional development and take control of your meetings. Enrol today and unlock the power of effective facilitation! Why Choose Us? Get a Free CPD Accredited Certificate upon completion of Facilitation Skills Get a free student ID card with Facilitation Skills Training program (£10 postal charge will be applicable for international delivery) The Facilitation Skills is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Facilitation Skills course materials The Facilitation Skills comes with 24/7 tutor support Start your learning journey straightaway! Become an expert at leading teams towards a shared consensus and learn how to encourage participation and creativity in group discussions with the Facilitation Skills Training Course. This course will equip you with the essential skills to oversee meetings and group discussions effectively, guiding you through the key stages of facilitation. *** Course Curriculum *** Course 01: Facilitation Skills Training Module 01: Understanding Facilitation Module 02: Process vs. Content Module 03: Laying the Groundwork Module 04: Tuckman and Jensen's Model of Team Development Module 05: Building Consensus Module 06: Reaching a Decision Point Module 07: Dealing with Difficult People Module 08: Addressing Group Dysfunction Module 09: About Intervention Module 10: Intervention Techniques Course 02: Operations Management Module 01: Introduction To Operations Management Module 02: Project Management Module 03: Business Development And Succession Planning Module 04: Process Management Module 05: Supply Chain Management Module 06: Planning & Forecasting Operations Module 07: Procurement & Purchasing Management Module 08: Manufacturing & Delivery Operations Module 09: Quality Management Module 10: Managing Risk And Recovery Module 11: Performance Management Module 12: Talent Management Module 13: Communication Skills Module 14: Negotiation Techniques Module 15: Conflict Management Module 16: Stress Management Module 17: Time Management Module 18: Business Environment Module 19: Business Writing Skills Course 03: Quality Management Module 01: Introduction To Quality Management Module 02: Total Quality Management Module 03: Quality Measurement And Improvement Module 04: Quality Control Module 05: Understanding Customer Expectations And Needs Module 06: Six Sigma Module 07: Supply Chain Management Module 08: Quality Audits How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*5 = £65) CPD Hard Copy Certificate: £29.99 QLS Endorsed Hard Copy Certificate: £79 CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this course. This bundle is open to everybody. This bundleis ideal for: Team Leaders Project Managers Trainers HR Professionals Consultants Requirements You will not need any prior background or expertise to enrol in this bundle. Career path After completing this course, you are to start your career or begin the next phase of your career. Project Manager Team Leader Consultant Trainer Coach Facilitator Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - £29.99 Please note that International students have to pay an additional £10 as a shipment fee. Award in Facilitation Skills at QLS Level 2 Hard copy certificate - £79 Please note that International students have to pay an additional £10 as a shipment fee.
Description Astronomy Diploma:⯠The heavens have always fascinated us. We gaze up towards it, looking for answers and meanings, trying to find something in how the stars and the universe align. The field of astronomy is concerned with the moon and the stars, the sun and the planets, gases, comets, dust, galaxies, and other phenomena and bodies that are literally out of this world. NASA defines astronomy as the study of stars, planets, and space. The area of astronomy was first associated with astrology. But astrology is no longer considered science and is now separate from astronomy. The heavens have been studied for thousands of years. Humans have always appeared to recognise that patterns represent time-related to celestial objects. The way constellations move is the easiest to keep track of. Celestial events like planetary motions and eclipses are more difficult to trace, but they have been predicted and charted. You can follow your dreams to the stars by joining our diploma course in Astronomy. You will develop the necessary skills and gain experience and knowledge to better your career progress. The Astronomy Diploma Course will teach you various qualities that can help you land the job of your dreams. The Astronomy Diploma course includes easily understandable and detailed modules, providing in-depth discussions and knowledge of the heavens at expert levels. Elearncollege, one of the top providers of online training courses in the UK, wants to make accessible education a dream come true for everyone. Join the course to acquire all the necessary skills that you will require to build yourself a better career and a better future. Our Astronomy Diploma course has been designed and developed by experts in the industry, carefully tailored to your needs to quickly acquire new skills. The Astronomy Diploma course is of great value. You can study at a comfortable pace as the course is flexible. You can access the course modules using any device that connects to the internet, including smartphones, tablets, and computers. What you will learn 1: A brief introduction to the solar system 2: The Sun 3: The planets and the Moon 4: Comets asteroids and meteorites 5: Stars 6: Black holes galaxies and dark matter 7: Dark matter the Big Bang and gravitational lenses 8: Famous contributors to astronomy 9: Astronomy and astrobiology 10: Planetary science Course Outcomes After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college. Assessment Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter. Accreditation Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.
Description Healthy ageing Diploma In the biomedical industry, the term anti-ageing is controversial, with a battle raging over its definition in research and medical sciences and its use as a trademark for products in a fast-paced, often deceptive industry. As Healthy ageing has taken on various forms and implications, all of which are being promoted by specific organisations or open collaborations of stakeholders. Representatives for these organisations have a habit of jumping into the argument without clarifying their terms, making learning about the discussions difficult for newcomers. Healthy ageing research is restricted to delaying, preventing, or correcting the ageing process in the science community. This Healthy ageing Diploma course is for everyone interested in learning more about human ageing. Furthermore, there are successful ways to reduce visual indications and effects. Learn about the lymphatic system, nutrition, and how diet affects skin diseases. The Healthy ageing Diploma course is for experts who desire to advance in their careers. The Healthy ageing Diploma course offers the necessary knowledge and skills to excel in the field. This Healthy ageing Diploma course will teach you real-world expertise and intelligence from industry professionals and practitioners. In the Healthy ageing Diploma course, people will gain a fundamental understanding of ageing and rejuvenation and bring their knowledge and skills to a professional level. Upon completing the Healthy ageing Diploma course, participants will comprehensively understand Ageing and Rejuvenation, including essential concepts, practical techniques and in-depth knowledge. All courses in the Healthy ageing Diploma course are delivered online. The convenience of taking this class from anywhere globally is enabled by only a smartphone or tablet and internet access. The Healthy Aging Diploma programme helps students in various ways. Additionally, the program offers a free document certificate and credential that can also be viewed online, which is a great way to make anyone stand out on the job market and improve their CV. Therefore, the Healthy ageing Diploma course is an excellent opportunity for professionals to advance their careers. What you will learn 1: How to be younger 2: Major health concerns 3: Taking care of your face and skin 4: Preserving joints and building bones 5: Role of nutrition 6: Maintaining fitness 7: Strengthening the heart and muscles 8: Mind and Memory 9: Decreasing stress 10: Health and vitality Course Outcomes After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college. Assessment Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter. Accreditation Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.
Portable App Marketing (ASO) Certification Hoping to build up a cool portable application for your business? Versatile applications are utilized by billions of clients from one side of the planet to the other and are an incredible method to contact your intended interest group. Versatile applications are fun and simple to utilize, while giving schooling or data simultaneously. The extension for business showcasing utilizing portable applications is incredible. In any case, creating and advertising your very own portable application is more difficult than one might expect. The video seminar on creating portable applications covers various significantly important subjects, from composing your own code to tips on the most proficient method to draw in clients and how to get clients to adore your application. What's Covered in the Course? A portion of the helpful things that you'll learn in this video course include: The best techniques for the individuals who wish to build up their own application and highlight it on Apple App Store or Google Play Store for download; The best stages that you ought to consider highlighting your application on; Solid approaches to dispatch your application and how to recognize issues; The contrasts between dispatching your application on iOS or Google Play; The most effective method to acquire income through promotions, and how to settle on free and paid choices; Various approaches to adapt your application, including adverts and the whale adaptation system; The most effective method to distinguish watchwords for higher traffic and rank profoundly on application stores; The most effective method to build client commitment and hold clients back from uninstalling the application; The most effective method to help keep clients from uninstalling the application; The most effective method to utilize Mobile Action instrument to streamline your application, gain clients and dissect download assessments; The most effective method to accomplish great surveys and increment meeting lengths, by adding recordings, text content, adverts, visit, and so on The most effective method to get clients to continue to utilize your application routinely, and how to get your application to turn into a web sensation. This video course offers the accompanying advantages The advantages of the course include: Quicker and better client commitment; Knowledge of showcasing apparatuses like Mobile Action; Demonstrated and viable showcasing and positioning techniques for your application.
Ready to join our Flight Attendant Training and be paid for travelling the world? Get on board! Start on your path to an exciting new career in the skies today! Start on your path to an exciting new career in the skies today! It’s time to take to the clouds and start your career as Flight Attendant. Learn everything you need to know about being a flight attendant to land your dream job. Prepare yourself for a new job and learn from the best with these practical Flight Attendant Training. Do you want to get paid to travel the world and have job flexibility? You’re in the right place! Start our flight attendant course today and get to grips with all of the necessary procedures you need to know to set yourself apart and be a standout candidate. With this course you will build an extensive foundation of knowledge. Tests and practical tasks will allow you to consolidate your knowledge and skills. You will learn everything you need to know as a Flight Attendant: basic knowledge of the aircraft, what the daily work looks like, the basics of airline recruitment, safety procedures, emergency procedures. This training is designed for both those who are already cabin crew and want to deepen their knowledge as well as anyone looking to start a new career path and fast-track their way to their first job in the skies. Pass with flying colors The training will be delivered through an multimedia platform and you will receive a certificate upon completing the course. You can study at your own pace, anytime, anywhere; all you need is an internet connection. The flexibility of the course makes it easy to fit into your current schedule and you can study stress-free. We provide in-depth training in an easy-to-follow format so that you can pass all of the cabin crew exams with confidence. Inside the course, you’ll find extensive knowledge from industry-leading professionals on everything they believe you need to know to be selected. You will learn all about the flight attendant role as well as understand the aviation industry and the important safety and security procedures. You will gain a strong understanding of everything from role-playing scenarios to an inside look at the assessment day. After completing this flight attendant training you’ll be able to demonstrate an excellent knowledge of the role in your interviews and application process. You will also receive a full certificate upon completing the course which you can show to potential employers. Start today! Learn from the best in the industry and join our learning community now. Join the Flight Attendant Training course today and get the benefits: Learning from a professional instructor24/7 access from any devicePractical exercisesTests, quizzes and recapsCertificate of completionExtra materials and downloadable bonuses100% satisfaction guarantee Your Singing Instructor: Angela Lecarde Learn from our cabin crew trainer who has over 15 years of experience in the industry The training is conducted by an industry-leading expert that is committed and willing to help you build the foundation of knowledge you need to start or improve as a cabin crew flight attendant. Our expert has worked as a senior flight attendant working all around the world as well as training hundreds of staff across the globe. She will be more than happy to share with you all of her knowledge and expertese so you can set yourself apart from other candidates and confidently get through the selection process. Angela is passionate about simplifying the process of becoming a flight attendant. She has compiled her many years of experience into a concise course with all of the need-to-know information. She will be sharing all of her inside tips on what airlines are looking for in their staf. She has created invaluable resources that will help you every step of the way. Angela is very passionate about working as a flight attendant and we can guarantee that you complete the course feeling well prepared and motivated to land your new role. The flight attendant course includes: Detailed video presentations 1. Essential know-how to understand all the procedures and the culture of your profession. Aviation business – grasp the whole picture and understand your role in it Guidelines and procedures – learn what workings as a flight attendant requires and how to fulfill your duties appropriately Career path presented with the most detail through its stages Learn how one does become a flight attendant and what will be required of you Training videos How to work as Flight Attendant How to deal with difficult situations Working in different airlines Tests 1. Tests and revision of acquired knowledge Basic knowledge of being a Flight Attendant Knowledge of specific aspects and components 2. Final Exam Final test Summary of previously presented knowledge and tasks Course materials How to communicate with the pilot and other crew members in the right way? Communication with difficult passengers A practical guide on how to prepare in emergency situations A practical guide on how to carry out the most important procedures Experience Beginner-IntermediateLanguage English, German, French, Polish, Portuguese A letter from your expert instructor: Why join Kemp Center’s Flight Attendant Training? This course prepares you not only for a career as a flight attendant but also teaches you essential skills that employers truly value. Working as a flight attendant is an increasingly popular career choice because who wouldn’t want to travel the world and get paid? There are many job opportunities out there but it is essential to know how to set yourself apart from other candidates and this course can help you do just that! It is suitable for those who are looking to start a new career being a flight attendant or cabin crew staff that want to deepen their knowledge. The course includes in-depth knowledge of everything you need to know whilst flying in the skies.The course comprises the most up-to-date content from experts in the industry giving you the best opportunity to land your dream job. The flight attendant course covers global industries and follows standardized procedures from across the globe so that you can work wherever you want. Turn your passion for traveling into a job! The course will help you understand how to prepare the cabin for flight, procedures such as boarding passengers and safety demonstrations, and how to deal with emergencies. Ready to get on board? Angela Lecarde, Cabin crew trainer
About Course Master the art of Retail business with this comprehensive online course on Retail Management and Merchandising Retail Management Online course will teach you the basics to start a potential career or business in the promising field of the Retail Industry. Retail is an ever-growing industry. Retail management saves time and ensures that customers easily locate their desired merchandise and return home satisfied. Effective management avoids unnecessary chaos at the store and rather increases the sales of the store. Over the last couple of decades, total retail sales numbers in the United States have grown considerably, from just under 3 trillion U.S. dollars in 2000 to almost 6.6 trillion U.S. dollars in 2021. So it is definitely promising to start a business or career in the Retail industry. This Retail management online course will help individuals who are looking to start their career in the Retail management profession, or thinking about starting a business in this industry, This beginner's level course will be your stepping stone into the industry, and with a high level of professionalism, experience, and skills that it will enable, you have the potential to be en route to becoming a successful professional in the Retail industry. The retail Management online course is strategically divided into 9 modules to cover the key professional elements related to the Retail industry. It is designed in a way that not it will help the job seekers in this field but also the individuals with some experience who want to start a business. The course will help you learn from scratch and reach a higher level of professionalism. As you may know, organisational skills are important because good organisational skills establish trust and professionalism in the workplace. So, if you are looking to join the various Retail Management and organisational skills, then this Retail Management is your most desired course. What Will You Learn? Develop skills required for successful Retail Management and Merchandising Enhance communication skills for relationship selling and networking in retail management. Learn effective strategies for dealing with difficult customers and suppliers. Gain knowledge about stock management, including warehouse activities, aims of warehousing, material handling, and packaging. Course Content Introduction to Retail Management Productivity Techniques for Maximum Selling Communication Skills for Relationship Selling The Selling Process, Theories and Sales Promotions The Importance of Consumer Behavior Dealing with difficult customers Dealing with Suppliers Dealing with the management of stock Retail Merchandising Concluding Remarks A course by Xpert Learning RequirementsLearners with no prior Retail Management knowledge can enroll in this Retail Management course. Audience Retail store owners or managers who want to improve their knowledge of retail management and merchandising strategies to increase their business profitability. Entry-level retail employees who want to develop their skills and knowledge of the retail business and eventually advance to managerial positions. Professionals from other fields who are considering a career change to retail management or who want to acquire knowledge about the retail industry. Audience Retail store owners or managers who want to improve their knowledge of retail management and merchandising strategies to increase their business profitability. Entry-level retail employees who want to develop their skills and knowledge of the retail business and eventually advance to managerial positions. Professionals from other fields who are considering a career change to retail management or who want to acquire knowledge about the retail industry.
Dive deep into the captivating world of telephonic commerce with our course, 'Telesales Executive Training: Excellence in Sales Communication.' In this meticulously structured programme, journey from the foundations of telesales to mastering the intricacies of closing a call proficiently. Understand the art of telephonic persuasion, uncover strategies to turn potential leads into loyal customers, and navigate the often-challenging dynamics of call situations to ensure optimal outcomes. By the end of this course, harness the power of effective communication to leave an indelible mark in the competitive landscape of telesales. Learning Outcomes Comprehend the fundamental principles and nuances of telesales communication. Develop proficiency in lead generation and employing strategic sales techniques. Perfect the processes of call preparation, staging, response, and closure. Address and navigate challenging call situations with finesse and professionalism. Gauge and enhance sales performance through relevant metrics and performance management tools. Why buy this Telesales Executive Training: Excellence in Sales Communication? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Telesales Executive Training: Excellence in Sales Communication for? Individuals aiming to venture into the telesales sector and hone their telecommunication abilities. Current sales agents eager to augment their skill set and thrive in the dynamic telesales environment. Team leaders in sales desiring to mentor their teams with industry-relevant knowledge. Entrepreneurs who wish to implement telesales as a growth strategy for their enterprise. Any professional keen on mastering telecommunication skills for diverse business applications. Career path Telesales Executive: £18,000 - £30,000 Call Centre Manager: £25,000 - £45,000 Sales Performance Analyst: £23,000 - £37,000 Lead Generation Specialist: £20,000 - £35,000 Telephone Communication Trainer: £24,000 - £40,000 Customer Retention Specialist: £22,000 - £38,000 Prerequisites This Telesales Executive Training: Excellence in Sales Communication does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Telesales Executive Training: Excellence in Sales Communication was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Introduction to Telesales Introduction to Telesales 00:13:00 Module 02: Prospecting and Lead Generation Prospecting and Lead Generation 00:15:00 Module 03: Sales Techniques and Strategies Sales Techniques and Strategies 00:18:00 Module 04: Call Preparation Call Preparation 00:08:00 Module 05: Call Response Call Response 00:11:00 Module 06: Staging the Call Staging the Call 00:11:00 Module 07: Dealing with Difficult Situations Dealing with Difficult Situations 00:11:00 Module 08: Closing the Call Closing the Call 00:09:00 Module 09: Telephone Etiquette Telephone Etiquette 00:23:00 Module 10: Sales Metrics and Performance Management Sales Metrics and Performance Management 00:14:00