Conflict Resolution Skills: In-House Training Many organizations have assumed that workplace conflict is always destructive. So, they have often believed that conflict is best dealt with by managers or even via policies and procedures. After all, conflict creates workplace stress and leads to many performance problems, generating very real organizational costs! However, savvy organizations have embraced the fact that when conflict is understood and harnessed, it can be leveraged to add value to teams and even enhance performance. With the right knowledge, skills, training, and practice, conflict can be productive and make organizations better! In this highly interactive course, learners will discover the connection between individual conflict response and team-empowering conflict resolution skills. Participants will explore conflict's visceral dynamics and the nuanced behaviors we individually engage in to communicate and respond to conflict. Learners will apply techniques for transforming unproductive conflict responses into productive ones. Additionally, learners will use a systematic method that prepares them to objectively dissect real-world conflict, while practicing many strategies for resolving it. They will also develop proactive conflict approach plans, which they can transfer back to their own workplaces. What you will Learn At the end of this program, you will be able to: Recognize the organizational costs of conflict Explain our physical and mental responses to conflict Communicate proactively and effectively with different types of people during conflict Replace unproductive conflict responses with productive ones Use the Conflict Resolution Diagram (CRD) process and conflict resolution approaches Relate team stages of development to shifts in conflict Develop a proactive conflict approach for your organization Create a conflict resolution plan for a real-world scenario Getting Started Introductions and social agreements Course goal and objectives Opening activities Conflict Facilitation Readiness Conflict responses and perceptions Conflict basics Conflict and organizations Dynamics of conflict Conflict Styles and Communication A look at the color energies model Conflict through the color energies and DiSC® lens Communication with opposite color energies Individual Response to Conflict The anatomy of conflict Recognizing unproductive conflict responses 4 steps to productive conflict Choosing productive conflict responses Team Performance and Conflict High-performing team relationships Conflict and project team performance Conflict Resolution Diagram (CRD) and process Conflict Facilitation - Preparation Recognizing context and stakeholder needs Using team conflict resolution approaches Preparing for Crucial Conversations® Conflict Facilitation - Clarity Exposing assumptions and biases Defining the conflict and using the CRD Conflict Facilitation - Action Proactive conflict management Conflict facilitation practice Summary and Next Steps Review Personal action plans
ð Unlock a Tranquil Tomorrow with Our Anger Management & Conflict Resolution Program! ð Are anger and conflicts causing turbulence in your life? Do you wish for a calmer, more harmonious existence? Look no further! Introducing our transformative online course: the 'Anger Management & Conflict Resolution Program.' ð Why Choose Our Program? â Expert Guidance: Developed by seasoned psychologists and conflict resolution specialists, our program offers unparalleled insights into understanding and managing anger. â Holistic Approach: We believe in addressing the root causes of anger and conflicts. Our holistic curriculum combines psychological strategies, practical exercises, and real-life scenarios to provide a comprehensive learning experience. â Self-Paced Learning: Life is busy, and we get it! Enjoy the flexibility of learning at your own pace, anytime, anywhere. Our modular structure ensures that you can seamlessly integrate the program into your daily routine. â Proven Techniques: Learn practical and proven techniques to defuse anger, enhance emotional intelligence, and resolve conflicts effectively. Our step-by-step guide empowers you with skills that last a lifetime. â Community Support: Connect with a supportive community of learners on our exclusive platform. Share experiences, gain insights, and celebrate victories together on your journey to emotional well-being. ð What You'll Learn: Understanding Anger: Explore the roots and triggers of anger, gaining deep insights into your emotional responses. Effective Communication: Master the art of clear and empathetic communication to prevent and resolve conflicts in personal and professional relationships. Coping Strategies: Acquire practical tools and techniques to manage stress, frustration, and anger, promoting a more serene state of mind. Conflict Resolution Skills: Develop the ability to navigate disagreements constructively, fostering healthier relationships and a more peaceful environment. Emotional Intelligence: Enhance your emotional intelligence, leading to improved self-awareness, better decision-making, and enhanced interpersonal connections. ð Enroll Now and Enjoy Exclusive Benefits: ð¥ Early-Bird Special: The first 100 enrollees receive a limited-time discount! Seize the opportunity to invest in your emotional well-being. ð¡ Bonus Resources: Gain access to additional resources, including worksheets, guided meditations, and expert interviews, to enrich your learning experience. ð¤ Lifetime Access: Once enrolled, enjoy lifetime access to the course material and any future updates. Your journey to emotional mastery is a lifelong commitment, and we're here to support you every step of the way. Don't let anger and conflicts dictate your life. Embrace a harmonious future with our 'Anger Management & Conflict Resolution Program.' Enroll now and embark on a transformative journey towards a more peaceful and fulfilling existence! Course Curriculum
Give a compliment to your career and take it to the next level. This TV Presenter: Mastering the Art of Presenting will provide you with the essential knowledge and skills required to shine in your professional career. Whether you want to develop skills for your next job or want to elevate skills for your next promotion, this TV Presenter: Mastering the Art of Presenting will help you keep ahead of the pack. The TV Presenter: Mastering the Art of Presenting incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can reinforce your professional skills and knowledge, reaching out to the level of expertise required for your position. Further, this TV Presenter: Mastering the Art of Presenting will add extra value to your resume to stand out to potential employers. Throughout the programme, it stresses how to improve your competency as a person in your profession while at the same time it outlines essential career insights in this job sector. Consequently, you'll strengthen your knowledge and skills; on the other hand, see a clearer picture of your career growth in future. By the end of the TV Presenter: Mastering the Art of Presenting, you can equip yourself with the essentials to keep you afloat into the competition. Along with this TV Presenter: Mastering the Art of Presenting course, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free. This TV Presenter: Mastering the Art of Presenting Bundle Consists of the following Premium courses: Course 01: TV Presenter Online Course Course 02: Journalism Course 03: Journalism: News Writing Fundamentals Course 04: Proofreading & Copyediting Course 05: Media and Public Relations Course 06: International Development Studies Course 07: Eloquence Course: Discover Your Confident and Powerful Voice Course 08: Document Control Course 09: Workplace Confidentiality Course 10: Stress Management Training Course 11: Time Management So, enrol now to advance your career! Benefits you'll get choosing Apex Learning: One payment, but lifetime access to 11 CPD courses Certificate, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Get 24/7 help or advice from our email and live chat teams Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills How will I get my Certificate? After completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But this Fall, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! P.S. The delivery inside the U.K. is Free. International students have to pay a £3.99 postal charge. Curriculum of Bundle Course 01: TV Presenter Online Course Module 01: Who is a TV Presenter? Module 02: Qualifications and Skills Required to Become a Presenter Module 03: Essentials to Become a Presenter Module 04: Talking To/ Speaking in Front of The Camera Module 05: Talk Back and Teleprompter Module 06: Creating a Showreel Module 07: Interviewing Techniques Module 08: Scripting Techniques Course 02: Journalism Module 01: Introduction and Principles of Journalism Module 02: History and Development of Journalism Module 03: Interviewing Module 04: Newspaper Journalism Module 05: News Writing, Production and Reporting Module 06: Television Journalism Module 07: Radio Journalism Module 08: Media Regulatory Bodies Module 09: Writing Skills for Journalists Module 10: Journalism law Module 11: Defamation Module 12: Journalism Ethics Module 13: Health and Safety for Journalists Module 14: Niche Journalism Module 15: Tips on Writing a Good Feature Story Module 16: Online and Freelance Journalism Module 17: Becoming a Journalist Course 03: Journalism: News Writing Fundamentals Section 01: Introduction Section 02: Essential English Section 03: Writing Headlines Section 04: Writing Intros Section 05: Using Quotations Section 06: Structure Section 07: Conclusion Course 04: Proofreading & Copyediting Module 01: Proofreading Basics Module 02: Applying the Style Guide Module 03: Spelling and Grammar Module 04: Proofreading on Paper Module 05: Proofreading On-Screen Module 06: Copy-Editing Basics Module 07: Copy-Editing - The Use of Language Module 08: Copy-Editing - Checking Accuracy and Facts Module 09: Copy-Editing - The Beginning and The End Module 10: Copy-Editing - Legal Checks Module 11: Finding Work and Developing Your Career Course 05: Media and Public Relations Module One: Networking for Success (I) Module Two: Networking For Success (II) Module Three: The Meet and Greet Module Four: Dressing for Success Module Five: Writing Module Six: Setting Goals Module Seven: Media Relations Module Eight: Issues and Crisis Communication Planning Module Nine: Social Media (The PR Toolkit) Module Ten: Employee Communications Course 06: International Development Studies Module 01: Measurement and Morality in International Development Module 02: Governance and Development Module 03: Global Health and Development Module 04: Gender and Development Module 05: Global Poverty, Inequality and Development Module 06: Economic Development Module 07: Environment and Development Module 08: Innovation and Technology Module 09: International Migration and Development Module 10: Theories of Development and Globalisation Module 11: An International Development Actor Course 07: Eloquence Course: Discover Your Confident and Powerful Voice Module 01: Introduction Module 02: Impress Hook Your Audience Module 03: Eloquence Choose Your Word Wisely Part 01 Module 04: Eloquence Choose Your Word Wisely Part 02 Module 05: Eloquence Choose Your Word Wisely Part 03 Module 06: Impress Build Relationships Module 07: Eloquence Master Your Tone of Voice Part 01 Module 08: Eloquence Master Your Tone of Voice Part 02 Module 09: Eloquence Master Your Tone of Voice Part 03 Module 10: Eloquence Master Your Tone of Voice Part 04 Module 11: Impress Convince with Your Voice Module 12: Impress Command with Your Body Module 13: Impress Answer Any Question Course 08: Document Control Module 1: Introduction to Document Control Module 2: Principles of Document Control and Elements of Document Control Environment Module 3: Document Control Lifecycle Module 4: Document Control Strategies and Instruments Module 5: Document Management Module 6: Quality Assurance and Controlling Quality of Documents Module 7: Project Document Control Module 8: Electronic Document Management Systems and Soft Copy Documentation Course 09: Workplace Confidentiality Module 01: Introduction to workplace confidentiality Module 02: Business Etiquettes and Types of Confidentiality Module 03: The Importance of Confidentiality Module 04: Confidentiality with Co-workers Module 05: Preventing Confidentiality Breach Module 06: How Employers Can Protect Confidential Information Course 10: Stress Management Training Beginning Concepts Specific Stress Management Techniques MORE Stress Reduction Strategies Still MORE Stress Reduction Techniques - Part 1 Still MORE Stress Reduction Techniques - Part 2 Still MORE Stress Reduction Techniques - Part 3 BONUS Video & Wrap Up! Special LIVE Bonus Video! Course 11: Time Management Identifying Goals Effective Energy Distribution Working with Your Personal Style Building Your Toolbox Establishing Your Action Plan CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this TV Presenter bundle. Requirements This TV Presenter: Mastering the Art of Presenting course has been designed to be fully compatible with tablets and smartphones. Career path Having this expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included
CPD Accredited, Interactive Workshop 2 hr session Learn all about the Five Steps to Mental Wellbeing and how they could be applied into your life Learn from the comfort of your own home Course Contents: Introduction to the Five Steps to Mental Wellbeing The Science Behind the Five Steps Learn about the Five Steps themselves and how to apply them into our own life - Connect - Be Active - Keep learning - Give to others - Be mindful Benefits of this Short Course: People's wellbeing have been under great strain. Stressful lives lead to people suffering from mental health problems. The Five Steps to Mental Wellbeing are a scientifically proven method of improving one's mental wellbeing, and increasing one's general emotional resilience In this Five Steps to Mental Wellbeing workshop, we'll show you what you can do to improve your own mental wellbeing and resilience, and can help you help others do the same!
Learn how to create easy to read accessible person centred profiles for children of all ages and young adults. Course Category Person Centred Planning Inclusion Description Person centred planning is a way of expressing a set of inclusive values through a unique range of tools and techniques. The most easily used approach is called creating a one page plan or a person centred profile. All person centred planning tools and processes are driven by a commitment to achieve inclusive outcomes for the person whose plan it is, and the young people involved are always present throughout their planning session. The focus of all person centred approaches is the whole person irrespective of the label they carry. Two people, a process facilitator and a graphic facilitator, typically facilitate plans. The role of the support service staff in this work is as a facilitator not as an expert participant, problem solver, assessor or provider of consultation. One Page Plans are especially effective tools in planning and supporting children and young people with additional support needs and for through-care planning for young people who are looked after or accommodated. Over time person centred working will reveal areas of unmet need in current provision and thereby inform the ongoing strategic planning within any particular region. Testimonials Be the first… Learning Objectives To Explore the values underpinning person centred working To show how One Page Plans naturally capture young people’s strengths and capacities A demonstration of how person centred planning encourages meaningful consultation and participation with young people (particularly for those who cannot make their views known in typical ways To show how Person Centred Planning leads to the building of stronger parent/school partnerships To indicate how person centred planning can promote multi-agency teamwork and shared responsibilities To increase understanding the how of process and graphic facilitation in person centred work. Who Is It For ? Teachers and School Staff Education Services Social Care Staff Health Professionals Transition Coordinators Family Support Workers Link Workers Course Content An introduction to the person centred planning tool of creating a One Page Plan We would stress that this is an introductory day and that participants will be expected to make plans for their own follow up and further practice of the tools covered in the course of the day. If you liked this course you may well like: PERSON CENTRED REVIEWS
This online course trains you as a Youth Mental Health First Aider (MHFAider®), giving you: An in-depth understanding of young people’s mental health and factors that affect wellbeing Practical skills to spot the triggers and signs of mental health issues Confidence to reassure and support a young person in distress Enhanced interpersonal skills such as non-judgemental listening Knowledge to help a young person recover their health by guiding them to further support – whether that’s through self-help sites, their place of learning, the NHS, or a mix – engaging with parents, carers and external agencies where appropriate Ability to support a young person with a long term mental health issue or disability to thrive Tools to look after your own mental wellbeing Format This is an online course delivered through the MHFA England Online Learning Hub Learning takes place through four live training sessions spread across one to two weeks, with self-learning activities in between. See course structure section below for more detail Each session is built around a Youth Mental Health First Aid action plan We limit numbers to 16 people per course so that the instructor can keep people safe and supported while they learn Course StructureSession 1: Introduction Individual learning (1 hour 15 minutes): Introduction to the Online Youth Mental Health First Aid course and the Online Learning Hub Activity 1: Why Youth Mental Health First Aid? Activity 2: What is ALGEE? Activity 3: What is mental health? Activity 4: Mental health and stigma Activity 5: Mental health quiz: Impact of mental health Activity 6: Risk and protective factors for mental health Activity 7: The Stress Container Live session (2 hours 35 minutes): Introduction to the course Outline of live session 1, the value of Youth Mental Health First Aid Introduce ALGEE Recap what mental health is Recap the Mental Health Continuum Stigma Recap why Youth Mental Health First Aid is important Recap risk and protective factors The Stress Container The Frame of Reference Session 2: Depression, Anxiety & Self-Care Individual learning (1 hour 15 minutes): Activity 8: Your Stress Container Activity 9: Your Frame of Reference Activity 10: What is depression? Activity 11: What is anxiety? Live session (2 hours 10 minutes): Introduction to live session 2 Recap of homework after live session 1 Recap depression Signs and symptoms of depression in a young person Recap anxiety Signs and symptoms of anxiety in a young person ALGEE for depression and anxiety in a young person ALGEE for depression and anxiety, action 1 ALGEE for depression and anxiety, action 2-5 Self-care and close Session 3: Suicide & PsychosisIndividual learning (1 hour 20 minutes) Activity 12: Adolescent brain development Activity 13: About suicide Activity 14: Suicide risk factors Activity 15: What is psychosis? Activity 16: Lived experience of psychosis Activity 17: ALGEE for psychosis Live session (2 hours 5 minutes) Introduction to live session 3 Recap suicide Explore the impact of suicidal feelings ALGEE for suicidal crisis Practice non-judgemental listening skills Recap psychosis Recap warning signs and symptoms of psychosis Recap ALGEE for psychosis Session 4: Self-harm, Recovery & Action PlanningIndividual learning (1 hour 35 minutes) Activity 18: What is self-harm? Activity 19: What are eating disorders? Activity 20: Resilience Workbook activity 7: My action plan for using Youth Mental Health First Aid (completed after live session) Live session (2 hours 25 minutes) Introduction to live session 4 Recap self-harm, the self-harm continuum Warning signs of self-harm in young people ALGEE for self-harm Recap eating disorders ALGEE for eating disorders Applying MHFA to family and carers; the Recovery Tree Evaluation forms and close
Begin your journey towards a rewarding and successful career by enrolling in our all-inclusive bundle of 8 Emotional intelligence, Psychology & CBT courses. At UKHF Online, we have carefully selected and combined these courses to equip you with the vital skills and knowledge necessary to thrive in Emotional intelligence, Psychology & CBT. Whether you're a student, recent graduate, or job seeker, our Emotional intelligence, Psychology & CBT bundle is designed to enhance your CV, impress potential employers, and set you apart from the competition. Key Features of the Emotional Intelligence, Psychology & CBT Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our Emotional Intelligence, Psychology & CBT bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Foundation in Emotional Intelligence QLS Course 02: Diploma in Psychology QLS Course 03: Worry Control with Cognitive Behavioral Therapy 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Meditation & Mindfulness Course 02: Dealing with Conflict at Work Course 03: Stress Management Course 04: Mental Health with Positive Psychology Course 05: Self-Help Psychology: Mental Freedom In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self-Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Convenient Online Learning: Our Emotional intelligence, Psychology & CBT courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. Learning Outcomes of the Emotional Intelligence, Psychology & CBT Bundle: Master the foundational principles and techniques of Emotional intelligence, Psychology & CBT. Develop advanced proficiency in Emotional intelligence, Psychology & CBT methodologies and strategies. Acquire in-depth knowledge of the latest trends and advancements in Emotional intelligence, Psychology & CBT. Enhance your problem-solving and critical thinking abilities within the context of Emotional intelligence, Psychology & CBT. Cultivate strong communication and collaboration skills essential for success in Emotional intelligence, Psychology & CBT. The Emotional intelligence, Psychology & CBT bundle is a comprehensive collection of courses that have been meticulously designed to provide you with a well-rounded education in Emotional intelligence, Psychology & CBT. With a combination of 3 QLS-endorsed courses and 5 CPD QS-accredited courses, this bundle offers you the perfect balance of essential knowledge and valuable skills. What's more, we are proud to offer free hardcopy certificates for each course within the Emotional intelligence, Psychology & CBT bundle, giving you the recognition you deserve. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone looking to develop their emotional intelligence skills Those who are interested in psychology and want to learn more about the human mind Anyone looking to gain control over their worries and anxiety Individuals who want to enhance their mental health Those who want to improve their overall well-being Career path Emotional Intelligence Coach: £40,000 - £80,000 Psychologist: £30,000 - £80,000 CBT Therapist: £30,000 - £60,000 Mental Health Nurse: £30,000 - £45,000 Life Coach: £30,000 - £60,000 Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included
5 QLS Endorsed Course With Certificates | 5-in-1 Bundle | CPD Accredited | Career Guided Program | Lifetime Access
Learn how to carry out a Person Centred Review based on the values of person centred thinking. Course Category Person Centred Planning Inclusion Strategic Work Visioning and Problem Solving Description Person centred planning is a way of expressing a set of inclusive values through a unique range of tools and techniques. The most commonly used person centred tool is a Person Centred Review – and it shows these values in action. All person centred planning tools and processes are driven by a commitment to achieve inclusive outcomes for the person whose plan it is, and the young people involved are always present throughout their planning session. The focus of all person centred approaches is the whole person irrespective of the label they carry. Two people, a process facilitator and a graphic facilitator, typically facilitate plans. The role of the support service staff in this work is as a facilitator not as an expert participant, problem solver, assessor or provider of consultation. Person Centred Reviews like MAPS and PATH are especially effective tools in planning transitions and annual review processes for young people with additional support needs and for through-care planning for young people who are looked after or accommodated. Over time person centred working will reveal areas of unmet need in current provision and thereby inform the ongoing strategic planning within any particular region. Testimonials Be the first…. Learning Objectives To Explore the values underpinning person centred working To show how person centred planning with Person Centred Reviews naturally captures young people’s strengths and capacities A demonstration of how person centred reviews encourage meaningful consultation and participation with young people (particularly for those who cannot make their views known in typical ways To show how Person Centred Planning leads to the building of stronger parent/school partnerships To indicate how person centred planning can promote multi-agency teamwork and shared responsibilities To increase understanding the how of process and graphic facilitation in person centred work. Who Is It For ? Teachers and School Staff Education Services Social Care Staff Health Professionals Transition Coordinators Family Support Workers Link Workers Course Content An introduction to the person centred planning Person Centred Reviews – live demonstrations of process in action followed by real time coaching of facilitation skills. We would stress that this is an introductory day and that participants will be expected to make plans for their own follow up and further practice of the tools covered in the course of the day. If you liked this course you may well like: PERSON CENTRED PLANNING USING PATH AND MAPS