43550 Courses in Cardiff delivered Online

Step into the realm of excellence with the 'Complete Customer Service and Communication Skills at QLS Level 3' course. Imagine a world where every interaction with your clientele is not just transactional, but transformational. Where every phone call, email, and face-to-face chat turns into an opportunity to leave a lasting impact. This course unravels the nuances of superior service, striking the perfect balance between understanding your customers and fostering loyalty. With a treasure trove of insights and strategies, prepare yourself to be the champion of every customer's heart, setting the gold standard in service delivery. Learning Outcomes Grasp the foundational principles of exceptional customer service. Attune your attitude for successful customer interactions. Recognise, address, and anticipate the ever-evolving needs of customers. Learn the art of retaining clients and encouraging repeat business. Master diverse service mediums: in-person, over the phone, and electronically. Why choose this Complete Customer Service and Communication Skills at QLS Level 3 course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Complete Customer Service and Communication Skills at QLS Level 3 Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this Complete Customer Service and Communication Skills at QLS Level 3 course for? Aspiring customer service agents aiming for mastery. Business owners desiring to elevate their brand's service experience. Call centre employees seeking to enhance their communication techniques. Retail professionals aiming to boost in-store customer interactions. E-commerce specialists refining their electronic customer engagement tactics. Career path Customer Service Agent: £18,000 - £23,000 Customer Service Manager: £25,000 - £50,000 Call Centre Operator: £16,000 - £22,000 Retail Customer Service Associate: £17,000 - £21,000 E-commerce Support Specialist: £20,000 - £28,000 Client Relationship Manager: £28,000 - £55,000 Prerequisites This Complete Customer Service and Communication Skills at QLS Level 3 does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Complete Customer Service and Communication Skills at QLS Level 3 was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for only £85 to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Course Curriculum Complete Customer Service and Communication Skills Module One: Who We Are and What We Do 00:17:00 Module Two: Establishing Your Attitude 00:12:00 Module Three: Identifying and Addressing Customer Needs 00:12:00 Module Four: Generating Return Business 00:14:00 Module Five: In-Person Customer Service 00:10:00 Module Six: Giving Customer Service over the Phone 00:12:00 Module Seven: Providing Electronic Customer Service 00:12:00 Module Eight: Recovering Difficult Customers 00:15:00 Module Nine: Understanding When to Escalate 00:14:00 Mock Exam Mock Exam - Complete Customer Service and Communication Skills at QLS Level 3 00:20:00 Final Exam Final Exam - Complete Customer Service and Communication Skills at QLS Level 3 00:20:00 Order your QLS Endorsed Certificate Order your QLS Endorsed Certificate 00:00:00

Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step

Discover the essential skills and knowledge needed for success in the legal profession with our comprehensive Legal Secretaries Introductory Training course. From legal writing to contract law, litigation skills to employment law, equip yourself with the expertise to thrive in law offices. Enroll now and embark on a rewarding career path in the legal field.

Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step

Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step

Level 7 QLS Endorsed Diploma | 180 CPD Points | +Gifts: QLS Certificate + PDF Certificate | 24/7 Learner Support

Course Description Get instant knowledge from this bite-sized Diploma in Personal Assistant and Minute Taking Part - 2 course. This course is very short and you can complete it within a very short time. In this Diploma in Personal Assistant and Minute Taking Part - 2 course you will get fundamental ideas of minute taking, the key understanding of business writing skills, time management and so on. Enrol in this course today and start your instant first step towards learning how to improve time management. Learn faster for instant implementation. Learning Outcome Familiarise with business writing skills Understand time management Gain in-depth knowledge of organisational skills Understand the record keeping and filing systems Learn about communication skills How Much Do Personal Assistants Earn? Senior - £38,000 (Apprx.) Average - £26,000 (Apprx.) Starting - £19,000 (Apprx.) Requirement Our Diploma in Personal Assistant and Minute Taking Part - 2 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Diploma in Personal Assistant and Minute Taking Part - 2 Module 01: Time Management 00:35:00 Module 02: Record Keeping and Filing Systems 00:28:00 Module 03: Business Writing Skills 00:40:00 Module 04: Organisational Skills 00:25:00 Module 05: Communication Skills 00:25:00 Assignment Assignment - Diploma in Personal Assistant and Minute Taking Part - 2 00:00:00

Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents, and interests with our special Advanced Diploma in PHP Web Development with MySQL, GitHub & Heroku Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides the professional training that employers are looking for in today's workplaces. The Advanced Diploma in PHP Web Development with MySQL, GitHub & Heroku Course is one of the most prestigious training offered at Skillwise and is highly valued by employers for good reason. This Advanced Diploma in PHP Web Development with MySQL, GitHub & Heroku Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Advanced Diploma in PHP Web Development with MySQL, GitHub & Heroku Course, like every one of Skillwise's courses, is meticulously developed and well-researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At Skillwise, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from Skillwise, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this Advanced Diploma in PHP Web Development with MySQL, GitHub & Heroku? Unlimited access to the course forever Digital Certificate, Transcript, and student ID are all included in the price Absolutely no hidden fees Directly receive CPD-accredited qualifications after course completion Receive one-to-one assistance every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Advanced Diploma in PHP Web Development with MySQL, GitHub & Heroku there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for free. Original Hard Copy certificates need to be ordered at an additional cost of £8. Who is this course for? This Advanced Diploma in PHP Web Development with MySQL, GitHub & Heroku course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skills. Prerequisites This Advanced Diploma in PHP Web Development with MySQL, GitHub & Heroku does not require you to have any prior qualifications or experience. You can just enroll and start learning. This Advanced Diploma in PHP Web Development with MySQL, GitHub & Heroku was made by professionals and it is compatible with all PCs, Macs, tablets, and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as a bonus, you will be able to pursue multiple occupations. This Advanced Diploma in PHP Web Development with MySQL, GitHub & Heroku is a great way for you to gain multiple skills from the comfort of your home. Unit 01: Introduction Introduction 00:06:00 Unit 02: Environment Configuration Module 01: Setup a PHP Environment using XAMPP 00:16:00 Module 02: Install Composer Package Manager 00:03:00 Module 03: Visual Studio Code - Web Development Add ons 00:12:00 Module 04: Create a GitHub Account 00:13:00 Module 05: Create a Heroku Account 00:08:00 Unit 03: PHP Basics and Syntax Module 01: How PHP Works 00:29:00 Module 02: IF...ELSE Statements 00:19:00 Module 03: Switch Statements 00:09:00 Module 04: FOR Loop 00:10:00 Module 05: WHILE AND DO...WHILE Loops 00:14:00 Module 06: PHP Arrays and Manipulation 00:13:00 Module 07: String Manipulation Functions 00:28:00 Module 08: Date and Time Manipulation Functions 00:15:00 Module 09: User Defined Functions 00:22:00 Module 10: PHP Include and Require 00:22:00 Module 11: PHP Website Layout - With Bootstrap 00:23:00 Module 12: Add Project to Github 00:08:00 Module 13: Publish Website to Heroku 00:20:00 Unit 04: PHP Forms and MySQL and User Authentication Module 01: Project and Website Setup 00:21:00 Module 02: Create a Bootstrap 4 Form 00:28:00 Module 03: PHP Form - $_GET Action 00:23:00 Module 04: PHP Form - $_POST Action 00:11:00 Module 05: Design Database with phpMyAdmin 00:19:00 Module 06: Connect to Database using PHP PDO 00:18:00 Module 07: Save Records to Database 00:38:00 Module 08: View Database Records 00:36:00 Module 09: View One Record's Details 00:28:00 Module 10: Update Database Records 00:34:00 Module 11: Delete Database Records 00:11:00 Module 12: Final Touches: Form Validation, Error Messages, Success Messages 00:17:00 Module 13: Create Heroku App and Remote Database 00:21:00 Module 14: Setup Authentication Tables in Database 00:20:00 Module 15: Setup Login and Authentication 00:29:00 Module 16: Control User Access 00:08:00 Module 17: Sending Confirmation Emails 00:31:00 Module 18: Upload Profile Pictures 00:31:00 Module 19: Final Touches 00:14:00 Resources Resources - Modern PHP Web Development w/ MySQL GitHub & Heroku Assignment Assignment - Advanced Diploma in PHP Web Development with MySQL, GitHub & Heroku 10:13:00 Certificate Order Your Certificate QLS

Getting Started   QUALIFI Level 3 Diploma in Cyber Security Management and Operations has been created to develop those learners who are looking to choose, or already have, a career in a business-related sector. It is envisaged that this programme will encourage both academic and professional development so that your learners move forward to realise their potential and that of organisations across a broad range of sectors. This qualification is specifically intended for organisational managers and leaders in charge of cyber security, digital risk management, or supervision. The main focus of the qualification is to prepare administrators and managers for the management and operation of generic, non-technical cyber safety operations within a company, third sector or government organisation. The qualification will: prepare learners for employment, and support a range of cybersecurity-related roles in the workplace. This Level 3 qualification is a holistic discipline about 'cyber safety.' It examines both IT-related domains of 'cyber' and' safety.' Consequently, it is a non-technical qualification in most areas that examines both cyber-technical and cyber-physical safety threats, hazards, reactions and risk treatments. Key Benefits   This qualification will bring you many vital benefits, such as; The ability to read and use appropriate literature with a full understanding. Applying subject knowledge and understanding to address familiar and unfamiliar problems. An appreciation of the interdisciplinary nature of business and service provision. Recognising the moral and ethical issues of business practice and research. Transferable skills and knowledge will enable individuals to meet changing environments and risks. Upon completing this Level 3 diploma, learners can progress to a Qualifi Level 4 Diploma in Cyber Security.   Key Highlights Are you aiming to become an organisational executive and leader responsible for cyber security, digital risk management, or oversight? Then, the Qualifi Level 3 Diploma in Cyber Security Management and Operations is the ideal starting point for your career journey. The program allows individuals to forge a career in a specific business area by seeking a more excellent knowledge and understanding of cyber and information security and to support the individual's development into senior positions. Remember! The assessment for the qualification is done based on assignments only, and you do not need to worry about writing any exam. With the School of Business and Technology London, you can complete the qualification at your own pace, choosing online or blended learning from the comfort of your home. Learning and pathway materials and study guides developed by our Qualifi-approved tutors will be available around the clock in our cutting-edge learning management system. Most importantly, at the School of Business and Technology London, we will provide comprehensive tutor support through our dedicated support desk. If you choose your course with blended learning, you will also enjoy live sessions with an assigned tutor, which you can book at your convenience. Career Pathways The Qualifi Level 3 Diploma in Cyber Security Management and Operations can open many career pathways including, but not limited to: Security Consultant, with an estimated average salary of £32,000 per annum IT Security Trainee with an estimated average salary of £26,833 per annum IT Security Analyst with an estimated average salary of £35,000 per annum Ethical Hackers with an estimated average salary of £34,777 per annum Computer Forensics, with an estimated average salary of £34,817 per annum Penetration Tester with an estimated average salary of £30,000 per annum Cyber Security Technician with an estimated average salary of £27,277 per annum   About Awarding Body QUALIFI, recognised by Ofqual awarding organisation has assembled a reputation for maintaining significant skills in a wide range of job roles and industries which comprises Leadership, Hospitality & Catering, Health and Social Care, Enterprise and Management, Process Outsourcing and Public Services. They are liable for awarding organisations and thereby ensuring quality assurance in Wales and Northern Ireland. What is included?   Outstanding tutor support that gives you supportive guidance all through the course accomplishment through the SBTL Support Desk Portal. Access our cutting-edge learning management platform to access vital learning resources and communicate with the support desk team. Quality learning materials such as structured lecture notes, study guides, practical applications including real-world examples, and case studies will enable you to apply your knowledge. Learning materials are provided in one of the three formats: PDF, PowerPoint, or Interactive Text Content on the learning portal. The tutors will provide Formative assessment feedback to improve the learners' achievements. Assessment materials are accessible through our online learning platform. Supervision for all modules. Multiplatform accessibility through an online learning platform. This facilitates SBTL in providing learners with course materials directly through smartphones, laptops, tablets or desktops, allowing students to study at their convenience. Live Classes (for Blended Learning Students only) Assessment Time-constrained scenario-based assignments No examinations Entry Requirements   The qualifications have been designed to be accessible without artificial barriers restricting access and progression. Entry to the qualifications will be through a centre interview, and applicants will be expected to hold the following. Qualifications at Level 2 and; Work experience in a business environment and demonstrate ambition with clear career goals; A Level 3 qualification in another discipline and who want to develop their careers in business management and risk management   Progression Learners completing the QUALIFI Level 3 Diploma in Cyber Security Management and Operations can progress to: the QUALIFI Level 4 Diploma in Cyber Security, or directly into employment in an associated profession. Why gain a QUALIFI Qualification?   This suite of qualifications provides enormous opportunities to learners seeking career and professional development. The highlighting factor of this qualification is that: The learners attain career path support who wish to pursue their career in their denominated sectors; It helps provide a deep understanding of the health and social care sector and managing the organisations, which will, in turn, help enhance the learner's insight into their chosen sector. The qualification provides a real combination of disciplines and skills development opportunities. The Learners attain in-depth awareness concerning the organisation's functioning, aims and processes. They can also explore ways to respond positively to this challenging and complex health and social care environment. The learners will be introduced to managing the wide range of health and social care functions using theory, practice sessions and models that provide valuable knowledge. As a part of this suite of qualifications, the learners will be able to explore and attain hands-on training and experience in this field. Learners also achieve the ability to face and solve issues then and there through exposure to all the Units. The qualification will also help to Apply scientific and evaluative methods to develop those skills. Find out threats and opportunities. Develop knowledge in managerial, organisational and environmental issues. Develop and empower critical thinking and innovativeness to handle issues and difficulties. Practice judgment, own and take responsibility for decisions and actions, and Develop the capacity to perceive and reflect on individual learning and improve their social and other transferable aptitudes and skills.   Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. To know about the Qualification Structure, please get in touch with us at: admission@sbusinesslondon.ac.uk Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.

If you’re looking to start a career in HTML & CSS coding, but don’t know where to begin, this might be for you. This course is aimed at absolute beginners that have never done any coding before. Early on in the course, you’ll learn what coding is, what certain types of languages are used for, specifically HTML & CSS, and the types of careers available through learning HTML & CSS.