Operations Management and Business Systems The Operations Management and Business Systems course gives you the skills to manage and improve how a business runs. You will learn how to plan, organise, and control operations to increase efficiency. This course covers everything from supply chain and project planning to managing people, time, and stress at work. You'll also learn how to write better at work and communicate clearly. Whether you work in a small business or a large company, this course helps you handle tasks better and lead with confidence. Course Curriculum Module 01: Introduction to Operations Management Module 02: Project Management Module 03: Business Development and Succession Planning Module 04: Process Management Module 05: Supply Chain Management Module 06: Planning & Forecasting Operations Module 07: Procurement & Purchasing Management Module 08: Manufacturing & Delivery Operations Module 09: Quality Management Module 10: Managing Risk and Recovery Module 11: Performance Management Module 12: Talent Management Module 13: Communication Skills Module 14: Negotiation Techniques Module 15: Conflict Management Module 16: Stress Management Module 17: Time Management Module 18: Business Environment Module 19: Business Writing Skills (Learn more about this online course)
Master project coordination with leadership, communication, negotiation, and MS Project skills in this focused online mini bundle. 🔹 Overview: This Comprehensive Guide to Project Coordination Mini Bundle delivers the core skills needed to steer projects towards success. With training in leadership, negotiation, communication, and the MS Project software, learners gain a practical toolkit to manage project details effectively from any location. Ideal for project coordinators or assistants who want to advance their abilities, this bundle offers insights into managing team dynamics and deadlines with confidence. Whether negotiating timelines or scheduling tasks, you’ll build the skill set to help projects sail smoothly without ever needing to roll up your sleeves. 🔹 Learning Outcomes: Understand leadership roles in effective project coordination Develop communication strategies to enhance team collaboration Apply negotiation techniques to resolve project challenges Learn to use MS Project for scheduling and tracking tasks Manage team dynamics and improve project workflow efficiency Gain skills for coordinating complex project activities remotely 🔹 Who is this Course For: Project coordinators aiming to refine leadership and negotiation skills Team leaders wanting to enhance project communication strategies Assistants supporting project managers with scheduling and planning Professionals seeking mastery of MS Project software tools Individuals responsible for coordinating teams and workflows Employees aiming to improve negotiation outcomes in projects Remote workers involved in project management support roles Anyone preparing for project coordination positions 🔹 Career Path: Project Coordinator – £27,000–£36,000 per year Project Manager Assistant – £25,000–£33,000 per year Team Leader (Project Teams) – £30,000–£40,000 per year Negotiation Specialist (Project Sector) – £32,000–£42,000 per year MS Project Administrator – £26,000–£34,000 per year Workflow Analyst – £28,000–£37,000 per year
Do you aspire to make a difference in the field of education? The Focus Awards Level 3 Award in Supporting Teaching and Learning in Schools (RQF) offers an opportunity to embark on a rewarding journey. This course not only equips you with essential skills but also connects you to the esteemed Level 3 Award in Education & Training AET (formerly PTLLS) qualification, recognized and regulated by the UK government. Awarded by Focus, the UK's fastest-growing awarding organisation, this qualification stands as a testament to your commitment to professionalism and the pursuit of excellence. Focus is a well-established institution operating under the governance of Ofqual, ensuring the highest standards of education. By enrolling in this course, you're taking the first step towards a career enriched with knowledge, recognition, and boundless possibilities in the world of education. Learning Outcomes Demonstrate effective communication skills with children, young people, and adults. Understand the structure and functioning of educational institutions. Gain insight into child and young person development stages. Acquire knowledge on safeguarding the well-being of children and young people. Successfully complete assignments related to course units. Why choose Focus Awards? Choosing Focus Awards for your educational and training programs provides several significant benefits. As an accrediting body overseen by Ofqual, their certifications are widely recognized both nationally and globally, guaranteeing you are held to the highest educational standards. Focus Awards is a dynamic choice for a relevant and unique learning experience because of its commitment to professionalism, rapid expansion, and numerous qualification offerings. Choosing Focus Awards improves your professional chances, personal development, and educational accomplishments. Benefits you will gain Benefits you will enjoy include: Exceptional customer service. Recognised qualification. Compliance with standards. User-friendly online platform. 24/7 module access. High-quality virtual learning materials. Guided Learning Hours Guided Learning Hours encompass any form of direct interaction, supervision, or support provided to learners by educators, tutors, trainers, or suitable education/training providers. For this qualification, the total Guided Learning Hours amount to 80 hours, highlighting the substantial role of structured guidance and assistance in the learning process. Total Qualification Time The Total Qualification Time (TQT) integrates guided learning hours and independent study, representing the overall commitment required. Each credit in the qualification equates to 10 hours of learning. This specific qualification entails a TQT of 120 hours. Method of Assessment Create a portfolio with evidence for each unit's learning outcomes. Self-declare work authenticity, verified by the assessor's countersignature. Complete internally assessed assignments per qualification requirements. Progression Upon successful completion of the qualification, learners can explore various pathways for advancement: Level 3 Certificate/Diploma in Supporting Teaching and Learning Level 4 Teaching Assistant Qualifications Teacher Training Programs (PGCE, SCITT, DET) Pursue Higher Education (e.g., bachelor's degree) Specialised Courses (e.g., SEN support) Leadership and Management in Education Continuing Professional Development (CPD) Advanced Studies (e.g., master's, doctoral degrees) Qualification Purpose The purpose of the Focus Awards Level 3 Award in Education and Training (RQF) Empower students with essential expertise for school support roles. Master knowledge and skills for effective teaching assistance. Enhance engagement in educational activities within schools. Who is this course for? Aspiring teaching assistants Individuals pursuing a career in education Parents interested in understanding child development School staff seeking professional development Requirements Enrolling in the Focus Awards Level 3 Award in Supporting Teaching and Learning (RQF) course is accessible and inclusive. No specific qualifications or prior experience are required, making it an excellent choice for individuals looking to enhance their skills in this field. This course welcomes participants aged 16 and above, offering an opportunity for a wide range of individuals to engage in and benefit from the program. Career path Teaching Assistant: £18,000 per year. Learning Support Assistant: £20,000 per year. Special Educational Needs (SEN) Assistant: £22,000 per year. Classroom Supervisor: £25,000 per year. Education Administrator: £24,000 per year Further Education Instructor: £30,000 or more per year Note: Registration, Assessment, Certification fee included with this price.
Whether you want to close a business deal or sell a house effective negotiation skills can help you seal the deal. This craft can take you a long way in both your personal and professional life. Learn this useful skill set from the comfort of your home with the Negotiation Skills Certificate course. This course will take your skills to the next level in no time. This course will provide quality training on negotiation. Through the informative and engaging modules, you will get a clear understanding of collaborative negotiation. Then it will provide elaborate lessons on the seven steps of successful negotiation. Next, you will learn how to apply these steps in your home. The course will also teach you tips and tricks to negotiate with different personalities. In addition to this valuable skill set you will also receive a certificate of achievement which will add significant value to your resume. Join now! Learning Outcomes Get introduced to the essentials of collaborative negotiation Learn about the 7 steps of successful negotiation in detail Know how to use these 7 steps in your home Develop the skills to negotiate with different personality types Identify the practices you should avoid while negotiating Who is this Course for? Anyone who wants to improve their negotiation skills can join the course. The Negotiation Skills Certificate course will equip the learners with excellent negotiation techniques and help them close lucrative deals. Entry Requirements Individuals from any background can take the course A good understanding of the English language, numeracy and ICT Any smart device such as a laptop, pc, or smartphone with an internet connection CPD Certificate from Course Gate After completing the final assignment, you will receive a CPD-accredited certificate. The PDF copy of the certificate will cost you £9. You can order the hard copy for £15, or you can get both the hard copy and PDF certificate for £22. Career Path This course will provide the learners with an in-depth understanding of the subject. After completing the course, the learners will develop the skills and knowledge to explore career opportunities in the following fields Sales Executives Customer Service Executives Project Managers Estate Agent Contract Specialist Course Curriculum Introduction and The Principles of Collaborative Negotiation Welcome and Course Overview 00:06:00 Why Good Negotiation Practice Leads to Better Relationships 01:03:00 Shameless Book Plug 00:01:00 Millie's Cookie Story 00:07:00 Exercise 1: Intentions / Objectives for This Programme 00:01:00 Giving Structure to Your Negotiation Strategy Negotiation is not 00:02:00 Distinguishing Negotiation from -Haggling 00:07:00 The 7 Steps to Negotiation Success 00:06:00 Exercise 2: Giving Structure to your Negotiations 00:01:00 Step One - Preparing Yourself for Collaborative Negotiation Preparing Yourself and Your WIN Outcomes 00:06:00 Exercise 3: Securing Commitment to Negotiate 00:01:00 The 4 P's 00:01:00 The Importance of Personality 00:02:00 We, Then Me 00:02:00 Exercise 4: The 4 P's 00:01:00 Step Two - Preparation - Understanding the Power of Variables Introduction to Variables 00:04:00 Video Examples of Excellent Creativity in Variables 00:03:00 Exercise 5: Understanding the Power of Variables 00:01:00 Using the WIN Matrix 00:03:00 Exercise 6: Write Your Win Matrix 00:02:00 Step Three - Understanding Your Partner's Point of View Introduction 00:01:00 Example Story- Maps of the World - Dyl's Den 00:03:00 Exercise 7: Stepping Into Your Partner's Shoes 00:01:00 Step Four - Discussing Introduction- Stating Intentions 00:04:00 Co-Active Listening- Are You Really Listening 00:02:00 The Power of Pause 00:01:00 Exercise 8: Using Open Questions 00:01:00 Exercise 9: Going Above and Beyond Their Wildest Dreams 00:01:00 Exercise 10: Socratic Questioning 00:04:00 Exercise 11: Creating a Discussion Agreement Statement= 00:01:00 Step Five - Proposing Introduction to the Propose Stage 00:05:00 Exercise 12: Putting Your Proposal into Writing 00:01:00 Step Six - Bargaining Introduction 00:02:00 Exercise 13: Creating a Bargaining Agreement Statement 00:02:00 The Power of Silence 00:04:00 Exercise 14: Developing Your Time-Out Strategy 00:01:00 Step Seven - Agreeing Introduction to Bargaining 00:04:00 The Written Columbo 00:02:00 Exercise 15: Drafting an 'Agreement In Principle' 00:01:00 Getting Yourself Out of the Way - The Human Operating System Introduction - The Missing Link 00:04:00 Exercise 16: Noticing Your Thinking 00:02:00 What Does this Mean in Your Negotiations? 00:03:00 Understanding Personality Why Personality? 00:05:00 Introducing the 4 Colours 00:04:00 Introducing the 8 Aspects 00:04:00 Inspiration v Discipline Driven 00:04:00 Exercise 17: Teddy Bear 00:01:00 Big Picture vs Down to Earth 00:03:00 Exercise 18: Football Club Trip 00:01:00 People Focused vs Outcome Focused 00:02:00 Splash App 00:02:00 Exercise 19: Completing Your Own Assessment 00:01:00 Negotiation with Different 'Personality Types' 00:04:00 Using the Seven Steps at Home Introduction 00:04:00 Avoiding Common Gambits Some Negotiators Use Nibbling - The Columbo 00:02:00 The Flinch 00:02:00 The Red Herring 00:01:00 Higher Authority 00:02:00 The Reluctant Buyer - Seller 00:01:00 The Best of a Bad Choice 00:01:00 Conclusion - Can You Really Get More by Giving More? Conclusion & Thank You 00:02:00 Bonus Lecture 00:01:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00
Register on the Leadership and Management today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a certificate as proof of your course completion. The Leadership and Management is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablets, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Leadership and Management Receive a digital certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who Is This Course For: The course is ideal for those who already work in this sector or are aspiring professionals. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Leadership and Management, all you need is a passion for learning, A good understanding of English, numeracy, and IT skills. You must also be over the age of 16.
Course Overview The "Interpersonal Skills for Professional Development" course is designed to equip learners with essential communication and emotional intelligence tools for career advancement. It covers a range of topics, including effective communication, collaboration, networking, and conflict management. By completing this course, learners will enhance their ability to build strong professional relationships, manage conflicts, and navigate diverse work environments. The course is ideal for professionals seeking to improve their interpersonal skills, elevate their workplace presence, and foster positive working relationships that contribute to personal and professional growth. Course Description This course dives deeper into various interpersonal skills that are crucial in any professional environment. Learners will explore topics such as emotional intelligence, which helps in recognising and managing emotions in the workplace, and collaboration, which focuses on working effectively within teams. The course also covers networking strategies, cultural sensitivity, conflict resolution, and negotiation techniques, ensuring learners develop a well-rounded skill set. Through these modules, learners will gain the tools to interact successfully with colleagues, clients, and superiors, all while cultivating a professional attitude that enhances career development. Course Modules Module 01: Introduction to Interpersonal Skills Module 02: Effective Communication Module 03: Emotional Intelligence Module 04: Collaboration and Teamwork Module 05: Networking and Relationship Building Module 06: Cultural Sensitivity and Diversity Module 07: Conflict Management Module 08: Negotiation Skills (See full curriculum) Who is this course for? Individuals seeking to improve their communication and interpersonal relationships. Professionals aiming to advance in their careers by mastering essential soft skills. Beginners with an interest in enhancing their workplace interactions. Anyone looking to develop emotional intelligence and conflict management strategies. Career Path Human Resources Specialist Project Manager Sales Executive Team Leader Client Relations Manager Customer Service Professional Public Relations Officer
Selling property isn't just about putting a price tag on bricks and mortar—it’s about knowing what makes people say yes. The Property Sales, Negotiation with Tenant Management Course takes you through the clever art of sealing the deal, keeping tenants on side, and navigating the sticky bits of communication without losing your cool (or your commission). If you're eyeing a role in property or just want to sharpen your skills, this course gives you the edge where it counts—in the fine print, the follow-ups, and the subtle nudge that turns a maybe into a signed agreement. You'll learn how to handle viewings like a pro, use negotiation techniques that actually work, and manage tenants without losing sleep—or your pen. Whether you're aiming to join an estate agency, letting firm or take on property sales with confidence, this course delivers solid knowledge with zero fluff. It’s all about straight-talking, smart strategies, and understanding how to work with people—not against them. If you’re serious about making deals and handling tenants like a seasoned property agent, you’re in the right place. Key Features of Property Sales, Negotiation with Tenant Management Bundle CPD Accredited Property Sales, Negotiation with Tenant Management Course Instant PDF certificate Fully online course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Enrol now in this Property Sales, Negotiation with Tenant Management Bundle course to excel! To become successful in your profession, you must have a specific set of Property Sales, Negotiation with Tenant Management skills to succeed in today's competitive world. In this in-depth Property Sales, Negotiation with Tenant Managementtraining course, you will develop the most in-demand Property Sales, Negotiation with Tenant Management skills to kickstart your career, as well as upgrade your existing knowledge & skills. Property Sales, Negotiation with Tenant Management Curriculum Course 01: Residential Property Sales Course 02: Property Management Training Course 03: Property Development Diploma Course 04: Estate Agent: Listing, Letting and Selling Property Course 05: Property Law and Taxation Course 06: Property Marketing and Negotiation Course 07: Social Housing Management Course 08: Mortgage Advisor Course Course 09: Contract Manager Course 10: Document Control Course 11: Conveyancing Accreditation This Property Sales, Negotiation with Tenant Management bundle courses are CPD accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Property Sales, Negotiation with Tenant Management course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for all employees or anyone who genuinely wishes to learn more about Property Sales, Negotiation with Tenant Management basics. Requirements No prior degree or experience is required to enrol in this course. Career path This Property Sales, Negotiation with Tenant Management Course will help you to explore avariety of career paths in the related industry. Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.
Logistics Management at QLS Level 5 Course Overview The "Logistics Management at QLS Level 5" course offers an in-depth exploration of the logistics industry, focusing on key aspects such as supply chain management, transport planning, and inventory control. Learners will gain a solid understanding of how logistics fits within the broader business context and its impact on organisational efficiency. The course is designed to provide both theoretical knowledge and strategic insights, ensuring that learners are equipped to optimise logistics processes in a variety of settings. Upon completion, learners will have the tools to contribute effectively to logistics and supply chain roles within diverse industries. Course Description This course delves into the complexities of logistics management, covering essential topics such as sourcing, purchasing, and procurement, as well as supplier relationship management. Students will also explore transport management, warehousing principles, and inventory planning, with a strong focus on enhancing operational efficiency. By addressing both the tactical and strategic components of logistics, learners will develop essential skills in negotiation, customer service, and distribution channels. The course is structured to provide a comprehensive understanding of logistics management within the context of modern business operations, preparing learners for roles that demand expertise in managing logistics and supply chain systems. Logistics Management at QLS Level 5 Curriculum Module 01: Introduction to Logistic Management Module 02: Planning Framework for Logistics Module 03: Supply Chain Management Module 04: Logistics Management and Organisation Module 05: Sourcing, Purchasing, and Procurement Module 06: Channels of Distribution Module 07: Supplier Relationship Management Module 08: Inventory Planning and Management Module 09: Principles of Warehousing Module 10: Transport Management Module 11: Negotiation Techniques Module 12: Customer Service and Logistics (See full curriculum) Who is this course for? Individuals seeking to advance in logistics or supply chain management. Professionals aiming to enhance their expertise in operational efficiency. Beginners with an interest in logistics and supply chain management. Those aspiring to take on leadership roles in logistics or procurement. Career Path Logistics Manager Supply Chain Coordinator Transport Planner Warehouse Operations Supervisor Procurement Manager Distribution Manager Inventory Control Specialist
Business Management Course Overview This Business Management course provides learners with a comprehensive understanding of key management concepts and practices. Covering essential topics such as operations, business analysis, strategic planning, and risk management, the course equips learners with the necessary tools to handle various aspects of business management effectively. Through a blend of theoretical insights and applied learning, learners will develop the confidence to manage business operations, drive strategic growth, and navigate organisational challenges. The course is designed to provide value to individuals seeking to advance their management skills and progress in their careers. Course Description This course delves deeply into the core aspects of business management, providing a structured approach to understanding business operations, leadership, and decision-making. Learners will explore modules on business analysis, strategic management, and project development, as well as gain valuable skills in managing risk, performance, and human resources. The course covers critical areas including planning, forecasting, communication, and conflict management. By the end of the course, learners will have a broad understanding of how businesses operate and will be able to apply their learning to various management scenarios. Designed for those looking to enhance their management skills, the course ensures that learners gain a solid foundation in business management principles. Business Management Curriculum Module 01: Introduction to Business Management Module 02: Operations Management Module 03: Introduction to Business Analysis Module 04: Strategic Analysis and Product Scope Module 05: Project Management Module 06: Business Development and Succession Planning Module 07: Business Process Management Module 08: Planning & Forecasting Operations Module 09: Performance Management Module 10: Management of Cash and Credit Module 11: Managing Risk and Recovery Module 12: Quality Management Module 13: Communication Skills Module 14: Business Environment Module 15: Organisational Skills Module 16: Negotiation Techniques Module 17: Human Resource Management Module 18: Motivation and Counselling Module 19: Customer Service Module 20: Time Management Module 21: Conflict Management (See full curriculum) Who is this course for? Individuals seeking to build a career in business management. Professionals aiming to enhance their management and leadership skills. Beginners with an interest in business operations and management. Those looking to progress in roles related to business analysis, human resources, or strategic planning. Career Path Business Manager Operations Manager Project Manager HR Manager Strategic Planner Financial Analyst Customer Service Manager Risk Manager Organisational Development Specialist Performance Manager
Course Overview The Business Leadership course is designed to empower aspiring and existing leaders with the core competencies required to thrive in dynamic business environments. Through a structured and comprehensive learning journey, this course equips learners with strategic insights into management functions, leadership styles, organisational development, and performance enhancement. It explores key areas such as emotional intelligence, talent management, and ethical decision-making, while also covering communication, conflict resolution, and risk management. Whether you are aiming to lead teams, shape organisational direction, or drive change, this course delivers a strong foundation in leadership theory and practice. Learners will benefit from a thorough understanding of leadership frameworks that are essential for influencing, inspiring, and navigating complex workplace challenges. Upon completion, learners will be well-positioned to step into leadership roles or enhance their contribution to existing roles with confidence and clarity. Course Description This course delves into the essential components of effective business leadership by blending leadership theory with key managerial disciplines. Learners will explore leadership styles, employee motivation strategies, and succession planning, alongside modules on communication skills and managing meetings. Additional topics such as negotiation, conflict management, stress handling, and emotional intelligence provide a holistic perspective on leadership responsibilities. The course also examines organisational skills, risk management, and corporate responsibility—offering learners a solid grasp of strategic and ethical leadership. With practical knowledge of Microsoft Word, Excel, and PowerPoint integrated into the curriculum, learners will also gain competence in using essential tools for business documentation and presentations. Ideal for professionals looking to refine their leadership approach or aspiring individuals preparing for management roles, this course delivers comprehensive guidance on how to lead effectively and ethically across a range of business contexts. Course Modules: Module 01: Understanding Management and Leadership Module 02: Leadership Theories Module 03: Improving Management and Leadership Performance Module 04: High Performance Teams Module 05: Motivating Employees Module 06: Organisational Skills Module 07: Talent Management Module 08: Succession Planning Module 09: Business Process Management Module 10: Communication Skills Module 11: Negotiation Techniques Module 12: Managing Meetings and Giving Feedback Module 13: Managing Change Module 14: Time Management Module 15: Stress Management Module 16: Emotional Intelligence in Leadership Module 17: Managing Conflict Module 18: Dealing with Office Politics Module 19: Risk Management Module 20: Corporate Responsibility and Ethics Module 21: Microsoft Word, Excel, PowerPoint (See full curriculum) Who is this course for? Individuals seeking to build leadership capabilities for organisational roles. Professionals aiming to progress into managerial or executive positions. Beginners with an interest in leadership, team management, or business strategy. Entrepreneurs or business owners wanting to lead teams more effectively. Career Path Team Leader Department Manager Operations Supervisor Project Coordinator Human Resources Officer Business Consultant Organisational Development Executive Corporate Trainer