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43611 Courses in Cardiff delivered Online

Customer Service: Get All Basics Right to Elevate Your Customer Experience

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on the core values of customer service.

Customer Service: Get All Basics Right to Elevate Your Customer Experience
Delivered in person or OnlineFlexible Dates
Price on Enquiry

Discovering Your Leadership Voice

By Nexus Human

Duration 2 Days 12 CPD hours This course is intended for Professionals who want to develop or strengthen their leadership position will benefit from this course. Overview Enhance your leadership effectiveness through your message Communicate with greater openness and authenticity Craft compelling messages that connect people to purpose Engage, motivate, and inspire others to embrace change Apply your leadership voice to increase your impact and influence Leaders inspire followership in others. Whether speaking conversationally or presenting before a group, a powerful leadership message delivered with impact and focused on the needs of the audience, can motivate and energize others. Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how. 1. Leading with Authenticity Adopting a Structured Approach Linking Authenticity and Awareness Enhancing Self-Awareness Applying the Johari Window 2. Your Leadership Voice Becoming an Authentic Leader Assessing Key Competencies Defining Your Leadership Purpose 3. A Compelling Vision Crafting Your Vision for Change Clarifying Goals and Outcomes 4. Crafting Your Message Speaking with Credibility, Emotion, and Logic Leading from Anywhere Applying Techniques for Engaging Others Engaging Through Storytelling 5. Delivering Your Message Bridging Different Thinking Flexing Communication Styles Adjusting for Style and Impact 6. Reviewing Your Results Reviewing and Adjusting Taking an Iterative Approach Repeating, Reiterating, and Building Support

Discovering Your Leadership Voice
Delivered OnlineFlexible Dates
£1,500

Personal and Administrative Assistant Training

4.7(160)

By Janets

Our popular Personal Assistant and Minute Taking Diploma Course will coach you in all the skills and techniques needed to support bosses and high-performing companies. Every good manager needs some help, and you can become the respected PA, representing the 'face' of the organisation, and getting work done. You will be trained in all the necessary abilities required in a senior secretarial and administrative position, enabling new career prospects and opportunities. Throughout the tutorial, you are given proven methodologies and practises that have been adopted by successful businesses. This will provide you with multiple masterclasses on subjects such as phone etiquette, meeting preparation, business communications, and customer service, alongside expert minute-taking tuition. Each module contains a different area of expertise that a PA will need to master and provides excellent guidance for this lucrative profession.  The Personal Assistant and Minute Taking Diploma Course proves to be the ideal way to accumulate all the attributes needed to excel in a senior office-based profession. All the contents have been assembled with the aid of industry professionals and include user-friendly interactive study tools. By enrolling now, you will rapidly accrue the skills and confidence to excel in your role and impress your peers and superiors. Why choose this Personal Assistant and Minute Taking Diploma Course? Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full tutor support on weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Course Content Module 1: Introduction to Personal Assistant Introduction to Personal Assistant 00:18:00 Module 2: Business Telephone Skills Business Telephone Skills 00:20:00 Module 3: Representing Your Boss and Company Representing Your Boss and Company 00:35:00 Module 4: Mail Services and Shipping Mail Services and Shipping 00:26:00 Module 5: Travel Arrangements Travel Arrangements 00:25:00 Module 6: Organising Meeting and Conferences Organising Meeting and Conferences 00:26:00 Module 7: Time Management Time Management 00:36:00 Module 8: Record Keeping and Filing Systems Record Keeping and Filing Systems 00:29:00 Module 9: Business Writing Skills Business Writing Skills 00:41:00 Module 10 :Organisational Skills Organisational Skills 00:26:00 Module 11: Communication Skills Communication Skills 00:26:00 Module 12: Customer Service Customer Service 00:17:00 Module 13: Effective Planning and Scheduling Effective Planning and Scheduling 00:47:00 Module 14: Invoicing/Petty Cash Invoicing/Petty Cash 00:28:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Personal and Administrative Assistant Training
Delivered Online On Demand6 hours 40 minutes
£25

Level 5 Diploma in Education & Training Online | L5 Diploma

By Study Plex

Highlights of the Course Course Type: Self-Paced Online Learning Guided Learning Hours: 360 Teaching Practice Hours: 100 Accreditation: NCFE Qualification: Nationally Recognised Qualification Study Materials: High-Quality E-Learning Study Materials Certificate: Certificate upon passing the official exam Access: Lifetime Access Tutor Support- Personalised feedback on your all assignments Customer Support: 24/7 live chat available What you will learn from this course? Upon successful completion of this Level 5 Diploma in Education and Training, you will be able to: Include learning strategies, concepts, and models in the design of inclusive classroom instruction and learning Create and maintain a safe, pleasant teaching and learning environment by utilising behaviour control techniques Deliver inclusive instruction and learning utilizing communication and learning theories, ideas, and models Use assessment theories, models, and principles to illustrate how to evaluate learning in training and education Utilise theories and techniques for reflection and assessment, and evaluate one's own approach to planning, executing, and evaluating inclusive teaching and learning Learn how to conduct an initial and diagnostic assessment to determine an individual's earning goals as well as the relationships, roles, and processes that are part of education and training Establish and maintain a safe environment for teaching and learning, as well as how to plan for and carry out inclusive teaching Use theories and models of curriculum creation in your area of expertise and how to use those theories to assess your own methods Recognise professionalism and the influence it has on education and training, as well as the impact of accountability to stakeholders and outside organisations Understand how education and training are governed by policy and support your organisation's attempts to improve quality Level 5 Diploma in Education & Training Online | L5 Diploma This Level 5 Diploma in Education and Training is accredited by NCFE and regulated by Ofqual, making it a nationally recognised credential that will improve your CV and set you apart from the competition. This is the ideal approach for teachers who have already finished levels 3 and 4 or aiming to achieve Qualified Teacher Status (QTLS). This course will help you gain advanced knowledge and skills to lead learning sessions, organise lesson plans, and create teaching and learning strategies. Towards the end of this course, you'll acquire an extensive range of teaching abilities and expertise you need to establish a successful career in the education sector, as well as gain the status to start working as a teacher. Who is this Course for? The following individuals may benefit from this Level 5 Diploma in Education and Training: all types of trainers aspirant teachers teachers of all levels teacher trainers teachers wishing to achieve Qualified Teacher Status (QTLS) teachers wishing to improve their instructional abilities teachers wishing to enhance their employment prospects Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Eligibility Requirements This Level 5 Diploma in Education and Training has no academic prerequisites and is open to students from all academic disciplines.  Assessment Procedure Upon successful completion of this Level 5 Diploma in Education and Training, you will be evaluated by a series of assignments that the instructors of the course will internally construct and grade. This strategy will give students more confidence to ace the exam because it precisely represents the content taught in class and fits the teaching methodology being used. "Pass" represents the qualification's overall grade Each item included in the qualification framework must be completed by the student For a student to pass a unit, they must demonstrate their understanding of each unit by achieving all of the listed learning outcomes and meeting all of the evaluation criteria Assignment Submission For each portion of the diploma, you are required to submit a number of assignments each weighing about 1000-2000 words. Product evidence requirements, such as lesson plans, teaching resources, and other pertinent paperwork, must also be accompanied by some of these assignments. Assignments should incorporate theory and establish connections to actual workplace or classroom circumstances in order to convey pertinent arguments. These assignments will aid in your exploration and application of the entire teaching and learning cycle. If more work is needed, your instructor will offer feedback and the chance to resubmit assignments. Practical Teaching Assessment There must be a minimum of 8 observations, each lasting at least 8 hours. This excludes any observed practice that was completed as a component of the Level 3 Award in Education and Training. A minimum of 30 minutes must pass between each observation. This witness evidence must be given by a teacher who possesses the necessary qualifications. In extraordinary circumstances, we may also set up a video link with your tutor to finish these observations. The eight observations must relate to the following essential units: Education and training teaching, learning, and evaluation (level 4) Enhancing education and training through teaching, learning, and assessment (level 5) No previous experience is required to enrol into this course. However, you must complete 100 hours of in-class teaching experience throughout the course of the program to receive your completion certificate. Your practical teaching demonstration will need to be observed by an expert witness who has a level 5 diploma in education and training. For an extra charge of £250 + VAT for 8 hours, if you'd prefer, we can assist you by providing an expert witness.  Advance Your Career This Level 5 Diploma in Education and Training will provide you with significant opportunities to enter the relevant job market and select your desired career path. Additionally, by showcasing these skills on your resume, you will be able to develop your career, face more competitors in your chosen sector, and increase your level of competition. This course will also allow you to acquire the required skills to work towards achieving the Qualified Teacher Status and progress to Bachelor of Arts (BA) or Bachelor of Science (BSc).  If you are looking for a Level 4 Certificate in Education and Training, enrol into our affordable and highly informative course, which will open your door towards a wide range of opportunities within your chosen sector.  This Level 5 Diploma in Education and Training is accredited by NCFE and regulated by Ofqual. The National Council for Educational Awarding (NCFE) is a national educational awarding body that is well-known and respected throughout the world, which will improve your prospects of finding employment and showcase your professional growth. Course Curriculum Course Overview Course Overview - Level 5 Diploma in Education and Training 00:00:00 Sample Useful Documents Observation Recording Requirements. 00:15:00 Session Plan Pro-Forma 00:15:00 Sample Portfolio Building Record Sheets 00:15:00 Sample Graded Observation Pro-Forma 00:15:00 Lesson 1: Roles Responsibilities of Teachers in Education Learning Lesson 1: Roles Responsibilities of Teachers in Education Learning 00:45:00 Lesson 2 : Pedagogical Principles Theory and Practice Lesson 2 : Pedagogical Principles Theory and Practice 00:40:00 Lesson 3 : Functional Skills and the Minimum Core Lesson 3 : Functional Skills and the Minimum Core 00:40:00 Lesson 4 : Planning in Education and Learning Lesson 4 : Planning in Education and Learning 00:30:00 Lesson 5 : Selecting, Creating and Using Resources Lesson 5 : Selecting, Creating and Using Resources 00:30:00 Lesson 6 : Augmenting Communication through Teaching Strategies Lesson 6 : Augmenting Communication through Teaching Strategies 00:30:00 Lesson 7 : The Assessment Process Lesson 7 : The Assessment Process 00:30:00 Lesson 8 : Managing Learners Lesson 8 : Managing Learners 00:30:00 Lesson 9 : Professionalism and Continued Professional Development Lesson 9 : Professionalism and Continued Professional Development 00:25:00 Lesson 10 : Developing Designing Curriculum Lesson 10 : Developing Designing Curriculum 00:28:00 Lesson 11 : The Professional Practice Quality Management Lesson 11 : The Professional Practice Quality Management 00:26:00 Lesson 12 - Developing, Using and Organising Resources in a Specialist Area Lesson 12 - Developing, Using and Organising Resources in a Specialist Area 00:30:00 Additional Resource Additional Resource - Level 5 Diploma in Education and Training 04:00:00 Assignment - Mandatory Units Assignment 1: Developing Teaching, Learning and Assessment in Education and Training Assignment 1 - Developing Teaching, Learning and Assessment in Education and Training 00:00:00 Assignment 2: Teaching, Learning and Assessment in Education and Training Assignment 2 - Teaching, Learning and Assessment in Education and Training 00:00:00 Assignment 3: Theories, Principles and Models in Education and Training Assignment 3 - Theories, Principles and Models in Education and Training 00:00:00 Assignment 4: Wider Professional Practice and Development in Education and Training Assignment 4 - Wider Professional Practice and Development in Education and Training 00:00:00 Assignment 5: Develop Learning and Development Programmes Assignment 5 - Develop Learning and Development Programmes 00:00:00 Assignment 6: Identify the Learning Needs of Organisations Assignment 6 - Identify the Learning Needs of Organisations 00:00:00 Assignment 7: Internally Assure the Quality of Assessment Assignment 7 - Internally Assure the Quality of Assessment 00:00:00 Assignment 8: Understanding and Managing Behaviours in a Learning Environment Assignment 8 - Understanding and Managing Behaviours in a Learning Environment 00:00:00 Assignment 9: Understanding the Principles and Practices of Internally Assuring the Quality of Assessment Assignment 9 - Understanding the Principles and Practices of Internally Assuring the Quality of Assessments 00:00:00 Assignment 10: Working with Individual Learners Assignment 10 - Working with Individual Learners 00:00:00 Feedback Feedback 00:00:00

Level 5 Diploma in Education & Training Online | L5 Diploma
Delivered Online On Demand
£825

Diploma in Construction Safety Training Course

By Compliance Central

Incredible Things Originate from a Little Bundle Special Price Cut Offer Are you looking to enhance your Construction Safety skills? If yes, then you have come to the right place. Our comprehensive courses on Construction Safety will assist you in producing the best possible outcome by mastering the Construction Safety skills. Courses you'll get: Course 01: Advanced Diploma in Construction Safety Training Course 02: Construction Safety: Confined Space Course 03: Construction Safety: Working at Height Course 04: Asbestos Removal Training Course 05: LOLER Training Course 06: First Aid Hacks at Workplace The Construction Safety bundle is for those who want to be successful. In the Construction Safety bundle, you will learn the essential knowledge needed to become well versed in Construction Safety. Our Construction Safety bundle starts with the basics of Construction Safety and gradually progresses towards advanced topics. Therefore, each lesson of this Construction Safety course is intuitive and easy to understand. Why would you choose the Construction Safety course from Compliance Central: Lifetime access to Construction Safety courses materials Full tutor support is available from Monday to Friday with the Construction Safety course Learn Construction Safety skills at your own pace from the comfort of your home Gain a complete understanding of Construction Safety course Accessible, informative Construction Safety learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the Construction Safety bundle Curriculum Breakdown of the Construction Safety Bundle Module 01 : Health and Safety at Work and the Laws Module 02 : Site Management Module 03 : Risk and Value Management Module 04 : Communications, Information and Documentation of Construction Module 05 : Health and Safety in Construction Management Module 06 : Managing for Health and Safety Module 07 : Introduction and Basics Module 08 : Safety Precautions Module 09 : Electrical Incidents Module 10 : Reducing and Controlling Risks Module 11 : Introduction, Regulations and Duties Module 12 : Assessment and Prevention of the Risks Module 13 : Work at Height Equipment Module 14 : Working in Confined Spaces and the Laws Module 15 : Risk Assessment Module 16 : Control Measures Module 17 : Emergency Procedures CPD 60 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Construction Safety bundle helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career. Requirements To enrol in this Construction Safety course, all you need is a basic understanding of the English Language and an internet connection. Career path The Construction Safety bundle will enhance your knowledge and improve your confidence in exploring opportunities in various sectors. Construction Safety Manager: £40,000 to £60,000 per year Health and Safety Advisor: £30,000 to £45,000 per year Site Safety Coordinator: £25,000 to £40,000 per year Construction Safety Consultant: £35,000 to £55,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included 6 CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £9.99 CPD Accredited Hard Copy Certificate for £9.99 each. Delivery Charge: Inside the UK: Free Outside of the UK: £9.99

Diploma in Construction Safety Training Course
Delivered Online On Demand30 hours
£41

CMI Level 3 Diploma in Principles of Management and Leadership

By School of Business and Technology London

Getting Started The CMI Level 3 Diploma in Principles of Management and Leadership is designed for practising or aspiring junior-level managers and supervisors responsible for first-level management. The CMI Level 3 Principles of Management and Leadership course enhances the skills of junior managers and supervisors in effective decision-making, communication and motivating the employees to attain maximum productivity and achieve clearly defined outcomes. You'll develop various management and supervisory techniques, enabling you to manage workplace problems with maximum competence. The CMI Level 3 Diploma has a more comprehensive structure, providing you with complete professionalism to become an efficient junior manager or supervisor. You'll have a wide range of units to choose from, and depending on your career goals, you can select the modules that will be most effective for your progression. Key Benefits For Learners: Support and monitor goals Provide instructions around objectives Give direction and guidance Support day-to-day operations Effective project planning Providing an overview of the roles and responsibilities required for managers and developing the skills required to succeed Foundation Chartered Manager offers professional recognition and access to the tools to facilitate continuing professional development (CPD) against our Professional Standard For Organisations: Making sure teams can meet organisational objectives Provides extensive knowledge and skills required to be a manager as part of an organisation The capability to apply learning in the context of another organisation or industry sector Key Highlights Are you a practising or aspiring manager and want to supervise or manage a team to achieve clearly defined outcomes? Then, the CMI Level 3 qualification in Principles of Management and Leadership offered by the School of Business and Technology London is the ideal starting point for your career journey. Remember! The assessment for the qualification is done based on assignments only, and you do not need to worry about writing any exam. With the School of Business and Technology London, you can complete the qualification at your own pace, choosing online or blended learning from the comfort of your home. Learning and pathway materials and study guides developed by our CMI-approved tutors will be available around the clock in our cutting-edge learning management system. Most importantly, at the School of Business and Technology London, we will provide comprehensive tutor support through our dedicated support desk. If you choose your course with blended learning, you will also enjoy live sessions with an assigned tutor, which you can book at your convenience.   Career Pathways The CMI Level 3 Principles of Management and Leadership can open many career pathways including, but not limited to: Team Leader, with an estimated average salary of £31,051 per annum Supervisor, with an estimated average salary of £34,000 per annum Shift Manager, with an estimated average salary of £36,216 per annum Project Officer, with an estimated average salary of £37,451 per annum About Awarding Body Chartered Management Institute established over 60 years ago as the British Institute of Management back then; it has developed the UK's very first diploma in management studies. In the years that followed CMI has consistently been at the forefront of all aspects of management and leadership. Today CMI is the only chartered professional awarding body committed to offering the highest standards in management and leadership excellence. Presently over 100,000 managers use its unique services daily. CMI qualifications aim for managers and leaders at any level, and it remains the only Awarding Body which can award Chartered Manager status - the ultimate management accolade. Employers highly value the qualifications awarded by CMI, and boost your career prospects. What is included? Learn 100% online at your own pace Dedicated support from expert tutors Dedicated Support Desk Portal: You can raise queries, request tutor support and ask for a call back whenever you need guidance and assistance. Elevate Knowledge: Your tutors will provide formative assessment feedback for each module, helping you improve your achievements throughout the program Schedule online personal tutor meetings whenever you want, which will help you get the most out of your studies and provide guidance, support and encouragement 12 months support period 24-hour access to the online learning platform 'MyLearnDirect' Schedule live online classes for each module at your convenience. (Blended learning only) Quality learning resources and study guides developed by CMI-approved tutors. All assessment materials are conveniently accessible through the online learning platform 'MyLearnDirect' Induction: We offer online and flexible learning induction to help you settle in and prepare for your online studies Get Foundation Chartered Manager status upon course completion Access to CMI Management Direct. It has 100,000s of reliable and validated management and leadership resources, including company and industry reports, videos, checklists, E-books, and journals. You have access to CMI Membership and Support for the duration of your study. Assessment For each module you study, you will complete a written assignment of 2000 to 2500 words and submit it online at your MyLearnDirect learning portal. The submitted assignments will be assessed by your CMI-approved tutor. Entry Requirements This course is designed for practising or aspiring junior-level managers and supervisors. You don't need any formal qualifications to study this course. However, to be eligible for this course, you must:  Be 18 years of age and over Possess the ability to complete the Level 3 course Our friendly admissions advisors will provide the best advice, considering your needs and goals.  Progression There are numerous progression opportunities will be available on successful completion of a Level 3 qualification in Principles of Management and Leadership, Progression to other qualifications at the same level (e.g. from Level 3 Award to Level 3 Certificate Etc.) Progression to other qualifications at the next level (e.g. from Level 3 Certificate to Level 4 or 5 Certificate) Why gain a CMI Qualification? The CMI Level 3 Diploma in Principles of Management and Leadership is aimed at practising or aspiring managers who will supervise or manage a team to achieve clearly defined outcomes. Our CMI Level 3 Diploma in Principles of Management and Leadership will provide you with the key skills and competencies required to be a manager in an organisation. Upon completing the Diploma course in Principles of Management and Leadership, you will be awarded Foundation Chartered Manager Status. You may also wish to further your ongoing personal and professional development by accessing other CMI courses, such as the CMI Level 5 in Management and Leadership, with the goal of becoming a Chartered Manager. Studying for a CMI qualification offers you more than just academic standing. When you enrol with us for the CMI Level 3 Diploma in Principles of Management and Leadership, you will have access to CMI Membership and Support for the duration of your study alongside your qualification. CMI graduates achieve remarkable things: 72% agree that their CMI qualification gave them a competitive edge in the job application process. 89% agree they use the skills learnt on their accredited qualification in their current role. 88% agree that the accredited qualification gave them good career prospects. Recent CMI graduates earn a median of 28k compared to just 21k for a typical business studies graduate. Employers highly value the qualifications awarded by CMI, and over 80% of managers agree that a CMI qualification is essential to becoming a professional manager. Learners must complete any combination to a minimum of 370 TUT hours, 37 credits to achieve this qualification. Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Principles of management and leadership Reference No : CMI 301 Credit : 7 || TQT : 70 LEARNING OUTCOME 1. Understand how organisations operate. 2. Understand the management role 3. Understand the application of management and leadership approaches. UNIT2- Developing the Knowledge, Skills and Abilities of Individuals and Teams Reference No : CMI 307 Credit : 4 || TQT : 40 LEARNING OUTCOME 1. Know the purpose of developing the knowledge, skills and abilities of individuals and teams. 2. Know different types of development opportunities available to support individuals and teams. 3. Be able to identify and select development opportunities for individuals and teams. UNIT3- Managing a Team to Achieve Results Reference No : CMI 302 Credit : 6 || TQT : 60 LEARNING OUTCOME 1. Understand the role and purpose of teams 2. Be able to recognise the characteristics of a high performing team. 3. Know how to lead, communicate with and motivate a high performing team. UNIT4- Managing Individuals to be Effective in their Role Reference No : CMI 303 Credit : 5 || TQT : 50 LEARNING OUTCOME 1. Understand an individual's work role and responsibilities 2. Know how to set objectives with individuals. 3. Know how to support individuals to perform well UNIT5- Principles of Communication in the Workplace Reference No : CMI 304 Credit : 5 || TQT : 50 LEARNING OUTCOME 1. Know the channels and types of communication used in the workplace. 2. Understand the communication cycle. 3. Be able to plan communication for a target audience. UNIT6- Managing Budgets and Resources Reference No : CMI 314 Credit : 5 || TQT : 50 LEARNING OUTCOME 1. Understand the importance of managing resources in own area of responsibility. 2. Understand the use of budgets in an organisation. 3. Understand how to manage costs within a budget. UNIT7- Managing Data and Information Reference No : CMI 318 Credit : 5 || TQT : 50 LEARNING OUTCOME 1. Understand the reasons for collecting data and information. 2. Know how to manage data and information. 3. Know how to interpret data and information and communicate findings. UNIT8- Managing Meetings Reference No : CMI 319 Credit : 4 || TQT : 40 LEARNING OUTCOME 1. Understand the purposes and types of meetings. 2. Understand how to prepare for meetings. 3. Understand how to facilitate and chair meetings. UNIT9- Managing Own Personal and Professional Development Reference No : CMI 321 Credit : 5 || TQT : 50 LEARNING OUTCOME 1. Understand the benefits of personal and professional development. 2. Know how to identify opportunities for personal and professional development. 3. Know how to create and monitor a personal and professional development plan. UNIT10- Building Stakeholder Relationships Using Effective Communication Reference No : CMI 305 Credit : 4 || TQT : 40 LEARNING OUTCOME 1. Know the purpose of building stakeholder relationships 2. Understand different channels and types of communication used to build relationships with stakeholders. 3. Know how to respond to barriers when communicating with stakeholders. UNIT11- Managing Daily Activities to Achieve Results Reference No : CMI 312 Credit : 4 || TQT : 40 LEARNING OUTCOME 1. Understand the purpose of daily work activities in the context of an organisation. 2. Understand how to prioritise and set objectives for daily work activities. 3. Know how to organise and allocate work. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. Management Direct As part of the program, you will get access to CMI Management Direct, which provides a rich foundation of management and resource for students. The Management Direct is packed with content, including: E-Books Articles Leader videos Idea for leaders Models and so much more... How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.

CMI Level 3 Diploma in Principles of Management and Leadership
Delivered Online On Demand11 months
£888.29

Microsoft Fabric Complete Guide - The Future of Data with Fabric

By Packt

Discover Microsoft Fabric's architecture, master Data Engineering with OneLake and Spark, and elevate your skills in data warehousing and real-time processing. Compare SQL and KQL for better insights, and improve storytelling using Power BI. Finally, you will end with practical data science techniques and data management methods.

Microsoft Fabric Complete Guide - The Future of Data with Fabric
Delivered Online On Demand9 hours 2 minutes
£67.99

Complete Guide to Advanced CSS Selectors

4.8(9)

By Skill Up

Gain the solid skills and knowledge to kickstart a successful career and learn from the experts with this

Complete Guide to Advanced CSS Selectors
Delivered Online On Demand2 hours 45 minutes
£25

M.D.D TRUST BUILDING PACKAGE (COUPLES)

4.9(27)

By Miss Date Doctor Dating Coach London, Couples Therapy

Miss Date Doctor’s Trust Building coaching is designed to help couples and individuals build and strengthen trust in their relationships. Trust is a critical component of any healthy relationship, and our coaching can provide you with the skills and tools needed to establish and maintain trust with your partner or potential partner. Our Trust Building coaching includes a range of techniques and strategies, such as effective communication, setting clear expectations, demonstrating reliability and consistency, and developing healthy boundaries. We can help you identify and address any trust issues that may be impacting your relationship, and develop a plan to rebuild trust if necessary. With our Trust Building coaching, you can learn to establish and maintain a strong foundation of trust in your relationships, improving communication, increasing intimacy, and building a brighter future together. Have three 1 hour sessions with a M.D.D qualified professional couples therapist The Miss Date Doctor Trust Building package includes the following: Relationship Trust, Trust Building Coaching, Trust Issues, Effective Communication, Setting Clear Expectations, Demonstrating Reliability, Consistency, Healthy Boundaries, Rebuilding Trust, Relationship Building, Trust Techniques, Trust Building Strategies, Trust and Intimacy, Trust Training. https://relationshipsmdd.com/product/trust-building-package/

M.D.D TRUST BUILDING PACKAGE (COUPLES)
Delivered in London or UK Wide or OnlineFlexible Dates
£540

The Modern Manager's Survival Guide - Virtual Workshop

By Happy Human Training

Are you a manager? Have you got pressures and challenges you're not entirely sure how to handle? Are you short of time and even shorter on energy? Would you like a little support, just for you? Look no further! Come and join us for a day of exploration and discussion that blends cutting edge insights with plain old common sense and looks to restore a little calm and confidence to your world.

The Modern Manager's Survival Guide - Virtual Workshop
Delivered OnlineFlexible Dates
£75