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QUALIFI Level 5 Diploma in Business Management
By School of Business and Technology London
Getting Started The qualification has been intended to provide the foundation in the field of business management sector. They deliver recognition and professionalism to the management sectors too. We offer the students to utilise the opportunity to learn from these programs that will offer them with relevant skills and qualities. The diploma is credited to Level 5 respectively, and it has a total credit of 120 points. This is comparable to a Foundation degree and allows access to the final year at one of our university partners for a related Honours degree. The underlying principle of the course is to ensure a career path for learners who wish to build their care capacities within the business sector. The result of the Diploma, which is an accepted UK qualification, is for the aspirants to expertise the skills needed by organisations worldwide. All the programs are designed to provide learning based on concepts and practical insights that are necessary for the companies of present and future. Apart from this, we are looking forward to building up efficient team leaders, managers and leaders through the invention and delivery of learning that are required for industry. The Certificates and diplomas play an outstanding role in the prime development in the areas of commerce. The learners have a deep knowledge and understanding of the industry as the modern threats are identified and evaluated. Key Benefits Learner will develop an understanding on responding to the changing Business Environment. Learner will understand the importance of effective decision making in the organisation. Analysing the strategy of customer retention and management. Factors affecting risk in the organisation. Understanding the principles of leadership in the business environment. The various business models and growing organisation. Key Highlights Do you want to showcase your management skills and talent at work, and be a manager for today and future in business management? Then, Qualifi Level 5 Diploma in Business Management is the ideal starting point for your career journey. The course will ensure your access to the first-class education needed to achieve your goals and dreams and to maximise future opportunities. Remember! The assessment for the qualification is done based on assignments only, and you do not need to worry about writing any exam. With the School of Business and Technology London, you can complete the qualification at your own pace choosing online or blended learning from the comfort of your home. Learning and pathway materials and study guides developed by our Qualifi-approved tutors will be available around the clock in our cutting-edge learning management system. Most importantly, at the School of Business and Technology London, we will provide you with comprehensive tutor support through our dedicated support desk. If you choose your course with blended learning, you will also enjoy live sessions with an assigned tutor, which you can book at your convenience. Career Pathways The Qualifi Level 5 Level Diploma in Business Management can open many career pathways including, but not limited to: Operations manager; with an estimated average salary of £48,814 per annum Accounts manager; with an estimated average salary of £46,657,506 per annum Financial analyst; with an estimated average salary of £45,000per annum Marketing manager; with an estimated average salary of £50,000 per annum Sales manager; with an estimated average salary of £48,000 per annum Business Analyst; with an estimated average salary of £61,118 per annum Assistant manager; with an estimated average salary of £40,222 per annum About Awarding Body QUALIFI, recognised by Ofqual awarding organisation has assembled a reputation for maintaining significant skills in a wide range of job roles and industries which comprises Leadership, Hospitality & Catering, Health and Social Care, Enterprise and Management, Process Outsourcing and Public Services. They are liable for awarding organisations and thereby ensuring quality assurance in Wales and Northern Ireland. What is included? Outstanding tutor support that gives you supportive guidance all through the course accomplishment through SBTL Support Desk Portal. Access to our cutting-edge learning management platform where you will be able to access vital learning resources and communicate with support desk team. Quality learning materials such as structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. Formative assessment feedback will be provided by the tutors to improve the learners' achievements. Assessment materials are accessible through our online learning platform. Supervision for all modules. Multiplatform accessibility through online learning platform. This facilitates SBTL in providing learners with course materials directly through smartphone, laptop, tablets or desktop offering students' opportunity to study as per their convenience. Live Classes (for Blended Learning Students only). Assessment Time-constrained scenario-based assignments No examinations Entry Requirements The qualifications have been intended to be open without any barriers that restrict access and progression. They are eligible for a centre interview, and they are expected to hold the following for QUALIFI Level 5 Diploma in Business Management: Learners who possess Qualifications at Level 3 and or 4; Learners who have work experience at a managerial level and demonstrate ambition with clear career goals; Learners who possess a first degree in another discipline and want to develop their careers in business. Progression Learners completing the QUALIFI Level 5 Diploma in Business will allow progress to: the final year of an undergraduate degree; or Directly into employment in an associated profession. Why gain a QUALIFI Qualification? This suite of qualification provides enormous opportunities to learners who are looking for a career and professional development. The highlighting factor of this qualification is that: The learners attain career path support who wishes to pursue their career in their denominated sectors; It helps in providing a deep understanding of the health and social care sector, and to manage the organisations; which will in-turn help in enhancing the learner's insight to their chosen sector. The Qualification provides a real combination of disciplines and skills development opportunities. The Learners attains in-depth awareness concerning the functioning, aims and processes of the organisation. They can also explore the way to respond positively to this challenging and complex health and social care environment. The learners will be introduced in managing the wide range of health and social care functions using theory, practice sessions and models that provide the valuable knowledge. As a part of this suite of qualifications, the learners will be able to explore and attain hands-on training and experience in this field. Learners also attain the ability to face and solve issues then and there by the exposure to all the Units. The qualification will also help to Apply scientific and evaluative methods and to develop those skills. Find out threats and opportunities. Develop knowledge in managerial, organisational and environmental issues. Develop and empower critical thinking and innovativeness to handle issues and difficulties. Practice judgement, own and take responsibility for decisions and actions; and. Develop the capacity to perceive and reflect on individual learning and improving their own, social and other transferable aptitudes and skills. Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Responding to the Changing Business Environment Reference No : BUS 2.1 Credit : 20 || TQT : 200 " The unit introduce the learner to variety of dynamic factors that affect how an organisation operates and therefore the change in management that's required. By understanding how relationships between public and personal sector organisations are effected from socio-economic factors the learner are going to be better placed to manage the relationship." UNIT2- Effective Decision Making Reference No : BUS 2.2 Credit : 20 || TQT : 200 The unit will check out the various ways in which decisions are taking by companies by exploring approaches to deciding, implementing decisions and therefore the way during which deceision making are often used within organisations.With the expansion of IT and customisation, few decisions are straight forward enough for managers to rely on the answers that are successful in past years. to stay competitive, organisations got to develop decision-making processes that use all the present information and knowledge available within the workplace, workforce and beyond. UNIT3- Business Development Reference No : BUS 2.3 Credit : 20 || TQT : 200 The business development unit is to supply the learner with the knowledge and skills to research a market and plan a development strategy like the launch of a replacement business model, new enterprise, product or service line. Learners will get an idea to fully develop and pitch their business development strategy UNIT4- Business Models and Growing Organisations Reference No : BUS 2.4 Credit : 20 || TQT : 200 Business Models and Growing Organisations unit is meant to assist learners understand what's expected from them in working for a growing organisation.The three units explore the connection between enterprising behaviour and business success, the various ways during which firms can grow and therefore the differing types of business that they could be expected to work in. UNIT5- Customer Management Reference No : BUS 2.5 Credit : 20 || TQT : 200 The purpose of this unit is to understand the customer behaviour. It will develop skills and learners will use tools and practices an organisation can use to retain and improve customer retention and relationships. UNIT6- Risk Management and Organisations Reference No : BUS 2.6 Credit : 20 || TQT : 200 "Risk Management and Organisations unit will involve the learner in developing risk profiles and identifying risk management strategies for selected case studies. These are going to be available online as used as a way for instance the various ways organisations approach change. The course material are going to be closely linked with creativity and innovation." Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.
QUALIFI Level 4 Diploma in Entrepreneurship
By School of Business and Technology London
Getting Started The QUALIFI Level 4 Diploma in Entrepreneurship programme develops and rewards the business managers of today and the future and continues to bring recognition and professionalism to the management sectors. The Diploma will link to key development in areas of commerce. Contemporary issues are identified and evaluated so the learner has a true vocational understanding of the industry and an academic perspective. The learners gain an opportunity to learn relevant new skills and qualities that advance the thought leadership of organisations, offering conceptual and practical insights applicable to today's and tomorrow's companies Key Benefits To understand and apply the principles of leadership in a business environment. To understand, review and apply business management principles within the industry. To improve learners' employability by allowing them to explore the relationship between management theories and their practical application in the business world. Analyse problem-solving techniques specific to business and industry. Effectively use verbal and communication skills. Work independently and as part of a team. Manage one's personal development and growth Key Highlights Remember! The assessment for the qualification is done based on assignments only, and you do not need to worry about writing any exam. With the School of Business and Technology London, you can complete the qualification at your own pace, choosing online or blended learning from the comfort of your home. Learning and pathway materials and study guides developed by our QUALIFI-approved tutors will be available around the clock in our cutting-edge learning management system. Most importantly, at the School of Business and Technology London, we will provide comprehensive tutor support through our dedicated support desk. If you choose your course with blended learning, you will also enjoy live sessions with an assigned tutor, which you can book at your convenience. Career Pathways The QUALIFI 4 Diploma in Entrepreneurship can open many career pathways including, but not limited to: Entrepreneur; with an estimated average salary of £28,000 per annum Business Consultant with an estimated average salary of £30,000 per annum Corporate Recruiter, with an estimated average salary of £27,789 per annum Management Analyst with an estimated average salary of £28,000 per annum Market Research Analyst with an estimated average salary of £32,000 per annum Mid-level management with an estimated average salary of £28,000 per annum New Venture Developer with an estimated average salary of £30,000 per annum About Awarding Body QUALIFI, recognised by Ofqual awarding organisation has assembled a reputation for maintaining significant skills in a wide range of job roles and industries which comprises Leadership, Hospitality & Catering, Health and Social Care, Enterprise and Management, Process Outsourcing and Public Services. They are liable for awarding organisations and thereby ensuring quality assurance in Wales and Northern Ireland. What is included? Outstanding tutor support that gives you supportive guidance all through the course accomplishment through the SBTL Support Desk Portal. Access our cutting-edge learning management platform to access vital learning resources and communicate with the support desk team. Quality learning materials such as structured lecture notes, study guides, and practical applications, which include real-world examples and case studies, will enable you to apply your knowledge. Learning materials are provided in one of the three formats: PDF, PowerPoint, or Interactive Text Content on the learning portal. The tutors will provide Formative assessment feedback to improve the learners' achievements. Assessment materials are accessible through our online learning platform. Supervision for all modules. Multiplatform accessibility through an online learning platform facilitates SBTL in providing learners with course materials directly through smartphones, laptops, tablets or desktops, allowing students to study at their convenience. Live Classes (for Blended Learning Students only) Entry Requirements Entry to the qualification will be through a centre interview, and learners will be expected to hold the following: Demonstrated some ability and possess qualifications at Level 3, for example, 'A' Levels or vocational awards; Spent some time in an organisational role and shown they have the capability and drive to develop Seeking further professional development and gaining work-related skills and know-how. Progression Learners completing the QUALIFI Level 4 Diploma in Entrepreneurship can progress to: The QUALIFI Level 5 Diploma in Business Management or Business Enterprise or The second year of undergraduate study in business management or Directly into employment in an associated profession. Why gain a QUALIFI Qualification? This suite of qualifications provides enormous opportunities to learners seeking career and professional development. The highlighting factor of this qualification is that: The learners attain career path support who wish to pursue their career in their denominated sectors; It helps provide a deep understanding of the health and social care sector and managing the organisations, which will, in turn, help enhance the learner's insight into their chosen sector. The qualification provides a real combination of disciplines and skills development opportunities. The Learners attain in-depth awareness concerning the organisation's functioning, aims and processes. They can also explore ways to respond positively to this challenging and complex health and social care environment. The learners will be introduced to managing the wide range of health and social care functions using theory, practice sessions and models that provide valuable knowledge. As a part of this suite of qualifications, the learners will be able to explore and attain hands-on training and experience in this field. Learners also acquire the ability to face and solve issues then and there by exposure to all the Units. The qualification will also help to Apply scientific and evaluative methods to develop those skills. Find out threats and opportunities. Develop knowledge in managerial, organisational and environmental issues. Develop and empower critical thinking and innovativeness to handle problems and difficulties. Practice judgement, own and take responsibility for decisions and actions. Develop the capacity to perceive and reflect on individual learning and improve their social and other transferable aptitudes and skills. Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Managing Business Operations Reference No : R/617/4961 Credit : 12 || TQT : 120 This unit aims to introduce learners to key aspects of all businesses and how they operate within the wider business environment and internally. Learners will gain knowledge and understand the key business functions and their importance to business success. UNIT2- Business Environment Reference No : Y/617/4962 Credit : 12 || TQT : 120 This unit aims to develop the learner's knowledge of the business environment and its impact on organisations. This includes factors that shape the internal environment and other external influences that affect an organisation in the 21st century. The learners will be able to develop approaches for managing change and explore internal strategies for responding to globalisation. UNIT3- Personal Effectiveness Reference No : D/617/4963 Credit : 12 || TQT : 120 This unit explores the skills of different approaches to learning and examines the significance of time management. It investigates the skills managers need to develop to solve problems and make decisions and discusses management stress. UNIT4- The Entrepreneurial Manager Reference No : H/617/4964 Credit : 12 || TQT : 120 This unit aims to identify competing perspectives on the nature of entrepreneurial management as both a function and a process supporting the organisational change and development strategy. UNIT5- Business Planning and Goal Setting Reference No : K/617/4965 Credit : 12 || TQT : 120 This unit aims to identify mechanisms for setting organisational goals and their achievement as part of the business planning process. The learner learns how to perform appropriate analysis to facilitate an organisation's strategy development. The learner comprehends the key concepts central to competitive research and market strategy development. They also learn how to measure and monitor the implementation of a business plan effectively. UNIT6- The Manager's Toolkit Reference No : M/617/4966 Credit : 12 || TQT : 120 This unit selects the most useful tools used in management and explores some of the uses of each. It aims to provide sufficient information to understand the principles behind each instrument and enable them to be used confidently. The unit aims to help learners analyse organisational situations, develop solutions to organisational problems, evaluate an organisation's position in its operating and competitive environment, and design elements of an effective corporate strategy. UNIT7- Managing and Using Finance Reference No : T/617/4967 Credit : 12 || TQT : 120 This unit outlines the use and management of finance within an organisation. This includes an introduction to accounting and financial terminology. Learners are also introduced to the basics of financial reporting and the principles of effective budgeting. UNIT8- Managing and Using Marketing Reference No : A/617/4968 Credit : 12 || TQT : 120 This unit aims to develop knowledge of marketing as a key management tool. This includes understanding the marketing planning process and the role of internal and external marketing. Using this knowledge, the learners will be able to understand the value of marketing activities to an organisation and the benefits of e-marketing and explain how best to reach targeted customers using a website. UNIT9- Psychology of Entrepreneurship Reference No : F/617/4969 Credit : 12 || TQT : 120 This unit aims to introduce the fundamental principles of the science of psychology, relating them to the entrepreneurial perspective of business management. The learner will understand the influence of emotions on motivation that supports entrepreneurship and entrepreneurial personality. UNIT10- Innovation and Creativity Reference No : T/617/4970 Credit : 12 || TQT : 120 This unit describes the role of innovation and creativity in organisations. It considers models used to help understand and recognise their importance and techniques to facilitate their use in strategic development. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.
Diploma in Office Admin and Customer Service
By iStudy UK
Learn the ways of an Office Admin and Customer Service provider Customers are always important for any business which is why Customer Service is essential. Not only the customers, but the Administrative side of a company is also essential for a company to run smoothly. If you are interested in Office Administration and Customer Service then this course will be beneficial to you. Office administration involves a set of day to day activities related to financial planning, maintaining personnel records, processing of payroll, record keeping, maintaining files, billing, distribution of data, logistics are part of office administration. It involves the main task of ensuring that resources are available for smooth functioning like coordinating repairs of office equipment required for work. While customer service will make sure all the Customers are taken care of with all their queries. During this course you will about both on how to be a capable and efficient Office Admin and an engaging Customer Service provider. This course gives you the benefit of both profession and you be able learn and kickstart your career in Office Administration or Customer Service. Course Highlights Diploma in Office Admin and Customer Service is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Diploma in Office Admin and Customer Service into 97 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 3 days, 18 hours hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Diploma in Office Admin and Customer Service Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Diploma in Office Admin and Customer Service is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Diploma in Office Admin and Customer Service is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Admin Support Module One - Getting Started FREE 00:30:00 Module Two - Getting Organized (I) FREE 01:00:00 Module Three - Getting Organized (II) 01:00:00 Module Four - Managing Time 01:00:00 Module Five - Getting It All Done On Time 01:00:00 Module Six - Special Tasks 01:00:00 Module Seven - Verbal Communication Skills 01:00:00 Module Eight - Non-Verbal Communication Skills 01:00:00 Module Nine - Empowering Yourself 01:00:00 Module Ten - The Team of Two 01:00:00 Module Eleven - Taking Care of Yourself 01:00:00 Module Twelve - Wrapping Up 00:30:00 Administrative Management Module One - Getting Started FREE 01:00:00 Module Two - Why Your Office Needs Administrative Procedures FREE 01:00:00 Module Three - Gathering the Right Tools 01:00:00 Module Four - Identifying Procedures to Include 01:00:00 Module Five - Top Five Procedures to Record 01:00:00 Module Six - What to Include in Your Binder (I) 01:00:00 Module Seven - What to Include in Your Binder (II) 01:00:00 Module Eight - Organizing Your Binder 01:00:00 Module Nine - What Not to Include in the Procedure Guide 01:00:00 Module Ten - Share Office Procedure Guide 01:00:00 Module Eleven - Successfully Executing the Guide 01:00:00 Module Twelve - Wrapping Up 01:00:00 Organisational Skills Module One - Getting Started FREE 00:30:00 Module Two - Remove the Clutter FREE 01:00:00 Module Three - Prioritize 01:00:00 Module Four - Scheduling Your Time 01:00:00 Module Five - To Do Lists 01:00:00 Module Six - Paper and Paperless Storage 01:00:00 Module Seven - Organization in Your Work Area 01:00:00 Module Eight - Tools to Fight Procrastination 01:00:00 Module Nine - Organizing Your Inbox 01:00:00 Module Ten - Avoid the Causes of Disorganization 01:00:00 Module Eleven - Discipline is the Key to Stay Organized 01:00:00 Module Twelve - Wrapping Up 00:30:00 Administrative Skills Developing Diploma- Activities 00:00:00 Customer Relations and Dealings Module One - Getting Started 00:30:00 Module Two - The Right Attitude Starts with You 01:00:00 Module Three - Stress Management (Internal Stressors) 01:00:00 Module Four - Stress Management (External Stressors) 00:30:00 Module Five - Transactional Analysis 01:00:00 Module Six - Why are Some Customers Difficult 01:00:00 Module Seven - Dealing with the Customer Over the Phone 01:00:00 Module Eight - Dealing with the Customer In Person 01:00:00 Module Nine - Sensitivity in Dealing with Customers 01:00:00 Module Ten - Scenarios of Dealing with a Difficult Customer 01:00:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 01:00:00 Module Twelve - Wrapping Up 00:30:00 Customer Service: Telephone Etiquette Module One - Getting Started 00:30:00 Module Two - Aspects of Phone Etiquette 01:00:00 Module Three - Using Proper Phone Language 01:00:00 Module Four - Eliminate Phone Distractions 01:00:00 Module Five - Inbound Calls 01:00:00 Module Six - Outbound Calls 01:00:00 Module Seven - Handling Rude or Angry Callers 01:00:00 Module Eight - Handling Interoffice Calls 01:00:00 Module Nine - Handling Voicemail Messages 01:00:00 Module Ten - Methods of Training Employees 01:00:00 Module Eleven - Correcting Poor Telephone Etiquette 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Office Word Module One - Getting Started FREE 00:30:00 Module Two - Opening Word FREE 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Sharing Your Document 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Office Powerpoint Module One - Getting Started FREE 00:30:00 Module Two - Opening PowerPoint FREE 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Presentation 01:00:00 Module Five - Working with Text 01:00:00 Module Six - Formatting Text and Paragraphs 01:00:00 Module Seven - Adding Pictures 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Transitions and Animations 01:00:00 Module Ten - Setting Up Your Slide Show 01:00:00 Module Eleven - Showtime! 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Office Excel Module One - Getting Started FREE 00:30:00 Module Two - Opening Excel FREE 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Worksheet 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Building Formulas 01:00:00 Module Seven - Using Excel Functions 01:00:00 Module Eight - Using Quick Analysis 01:00:00 Module Nine - Formatting Your Data 01:00:00 Module Ten - Using Styles, Themes, and Effects 01:00:00 Module Eleven - Printing and Sharing Your Workbook 01:00:00 Module Twelve - Wrapping Up 01:00:00 Mock Exam Mock Exam- Diploma in Office Admin and Customer Service 00:30:00 Final Exam Final Exam- Diploma in Office Admin and Customer Service 00:30:00
Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents and interests with our special Life Coach Skills: Coping, Critical Thinking, Communication & Anger Management Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides professional training that employers are looking for in today's workplaces. The Life Coach Skills: Coping, Critical Thinking, Communication & Anger Management Course is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Life Coach Skills: Coping, Critical Thinking, Communication & Anger Management Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Life Coach Skills: Coping, Critical Thinking, Communication & Anger Management Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At StudyHub, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from StudyHub, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this Life Coach Skills: Coping, Critical Thinking, Communication & Anger Management? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Life Coach Skills: Coping, Critical Thinking, Communication & Anger Management there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Life Coach Skills: Coping, Critical Thinking, Communication & Anger Management course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Life Coach Skills: Coping, Critical Thinking, Communication & Anger Management does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Life Coach Skills: Coping, Critical Thinking, Communication & Anger Management was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Life Coach Skills: Coping, Critical Thinking, Communication & Anger Management is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Introduction Goals & Resources 00:07:00 Beginning Concepts 00:13:00 Reprogramming Your Mind 00:09:00 Escaping Your 'Story' 00:06:00 Boosting Your Personal Power! 00:07:00 The Power Of Modeling & Language 00:07:00 The Power Of Choice 00:03:00 Critical Thinking Skills 00:09:00 The Power Of Habit 00:05:00 The Twin Powers Of Attitude & Acceptance 00:09:00 Some Keys To Happiness 00:18:00 MORE Coping Skills! 00:16:00 Improving Communication 00:12:00 Anger Management Skills 00:12:00 BONUS VIDEOS - MORE TIPS & TOOLS! BONUS VIDEO - More Coping Skills - Part 01 00:23:00 BONUS VIDEO - More Coping Skills - Part 02 00:11:00 BONUS VIDEO - More Coping Skills - Part 03 00:22:00 Assignment Assignment - Life Coach Skills: Coping-Critical Thinking-Communication & Anger Management 00:00:00
Intermediate Skateboarding Course
By Course Cloud
The comprehensive Intermediate Skateboarding Course has been designed by industry experts to provide learners with everything they need to enhance their skills and knowledge in their chosen area of study. Enrol on the Intermediate Skateboarding Course today, and learn from the very best the industry has to offer! This best selling Intermediate Skateboarding Course has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Intermediate Skateboarding Course is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Intermediate Skateboarding Course is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The Intermediate Skateboarding Course is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Intermediate Skateboarding Course, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Intermediate Skateboarding Course will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Intermediate Skateboarding Course to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device. Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.
Discovering Your Leadership Voice
By Nexus Human
Duration 2 Days 12 CPD hours This course is intended for Professionals who want to develop or strengthen their leadership position will benefit from this course. Overview Enhance your leadership effectiveness through your message Communicate with greater openness and authenticity Craft compelling messages that connect people to purpose Engage, motivate, and inspire others to embrace change Apply your leadership voice to increase your impact and influence Leaders inspire followership in others. Whether speaking conversationally or presenting before a group, a powerful leadership message delivered with impact and focused on the needs of the audience, can motivate and energize others. Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how. 1. Leading with Authenticity Adopting a Structured Approach Linking Authenticity and Awareness Enhancing Self-Awareness Applying the Johari Window 2. Your Leadership Voice Becoming an Authentic Leader Assessing Key Competencies Defining Your Leadership Purpose 3. A Compelling Vision Crafting Your Vision for Change Clarifying Goals and Outcomes 4. Crafting Your Message Speaking with Credibility, Emotion, and Logic Leading from Anywhere Applying Techniques for Engaging Others Engaging Through Storytelling 5. Delivering Your Message Bridging Different Thinking Flexing Communication Styles Adjusting for Style and Impact 6. Reviewing Your Results Reviewing and Adjusting Taking an Iterative Approach Repeating, Reiterating, and Building Support
Microsoft Office Word 2016 Advanced Training Online
By Lead Academy
Microsoft Office Word 2016 Advanced Training Course Overview Are you looking to begin your Microsoft Word career or want to develop more advanced skills in Microsoft Word? Then this Microsoft office word 2016 advanced training online course will set you up with a solid foundation to become a confident office admin and help you to develop your expertise in Microsoft Word. This Microsoft office word 2016 advanced training online course is accredited by the CPD UK & IPHM. CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Whether you are self-taught and you want to fill in the gaps for better efficiency and productivity, this Microsoft office word 2016 advanced training online course will set you up with a solid foundation to become a confident office admin and develop more advanced skills. Gain the essential skills and knowledge you need to propel your career forward as an office admin. The Microsoft office word 2016 advanced training online course will set you up with the appropriate skills and experience needed for the job and is ideal for both beginners and those currently working as an office admin. This comprehensive Microsoft office word 2016 advanced training online course is the perfect way to kickstart your career in the field of Microsoft Word. This Microsoft office word 2016 advanced training online course will give you a competitive advantage in your career, making you stand out from all other applicants and employees. If you're interested in working as an office admin or want to learn more skills on Microsoft Word but unsure of where to start, then this Microsoft office word 2016 advanced training online course will set you up with a solid foundation to become a confident office admin and develop more advanced skills. As one of the leading course providers and most renowned e-learning specialists online, we're dedicated to giving you the best educational experience possible. This Microsoft office word 2016 advanced training online course is crafted by industry expert, to enable you to learn quickly and efficiently, and at your own pace and convenience. Who should take this course? This comprehensive Microsoft office word 2016 advanced training online course is suitable for anyone looking to improve their job prospects or aspiring to accelerate their career in this sector and want to gain in-depth knowledge of Microsoft Word. Entry Requirement There are no academic entry requirements for this Microsoft office word 2016 advanced training online course, and it is open to students of all academic backgrounds. As long as you are aged seventeen or over and have a basic grasp of English, numeracy and ICT, you will be eligible to enrol. Method of Assessment On successful completion of the course, you will be required to sit an online multiple-choice assessment. The assessment will be evaluated automatically and the results will be given to you immediately. Career path This Microsoft office word 2016 advanced training online course opens a brand new door for you to enter the relevant job market and also provides you with the chance to accumulate in-depth knowledge at the side of needed skills to become flourishing in no time. You will also be able to add your new skills to your CV, enhance your career and become more competitive in your chosen industry. Course Curriculum Manipulating Images Manipulate Images - Introduction Integrate Pictures and Text Adjust Image Appearance Compress Pictures Insert Other Media Elements - Introduction Insert Other Media Elements Using Custom Graphic Elements Use Custom Graphic Elements - Introduction Create Text Boxes and Pull Quotes Add WordArt and Other Text Effects Draw Shapes Create Complex Illustrations with SmartArt - Introduction Create Complex Illustrations with SmartArt Collaborating on Documents Collaborate on Documents - Introduction Prepare a Document for Collaboration - Part 1 Prepare a Document for Collaboration - Part 2 Mark Up a Document Part 1 Mark Up a Document - Part 2 Merge Changes from Other Documents - Introduction Merge Changes from Other Documents Adding Document References and Links Add Document References and Links - Introduction Add Captions Add Bookmarks Add Hyperlinks Insert Footnotes and Endnotes Add Citations Add a Bibliography Securing a Document Secure a Document - Introduction Suppress Sensitive Information Set Formatting and Editing Restrictions Restrict Document Access Add a Digital Signature to a Document - Introduction Add a Digital Signature to a Document Using Forms to Manage Content Use Forms to Manage Content - Introduction Create Forms Automating Repetitive Tasks with Macros Automate Repetitive Tasks with Macros - Introduction Automate Tasks by Using Macros Identify Word Macro Uses and Concerns - Introduction Identify Word Macro Uses and Concerns Create a Macro - Introduction View the Code for an Existing Macro Record a Macro Add Custom Code to a Recorded Macro Course Follow-Up Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Quality Licence Scheme Endorsed The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. Certificate of Achievement Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org
