This practical, enjoyable day will give you the tools to go and do your job effectively and the opportunity to practise using them in a safe and supportive environment before putting them into practice for real back in the workplace. To inspire, you need to be inspired!Having the right set of skills, tools and techniques helps us to manage in a productive and beneficial way. Above all, the workshop will inspire you with the determination to engage with the people you manage to produce greater levels of achievement. This workshop will enable you to: Understand what the role of the manager is Engage and inspire a team to perform Recognise the range of styles appropriate for different situations and how your communication style impacts Provide clear direction on your team's purpose, role and responsibilities Understand how to create a motivating environment for those who report to you Hold them accountable for delivery Hold performance conversations Review and evaluate your learning and have a plan to take back and implement at work 1 Bringing the role to life Starting the day with sharing your current ideals and approaches using the pre workshop task Understanding what you bring to your role and your objectives for the day 2 The role and responsibilities of a manager: an overview Responsibility and accountability Producing results Managing teams Developing individuals 3 Communication excellence The model of a team communicator What type of communicator are you and what about your team? Practical interactive group exercise 4 Your role as a team leader - shaping how we work using the organisation's values Your role Your team's role Enabling your team to deliver in a changing mindset 5 Engaging and motivating your team Exercise: using a leadership model to explore how you are enabling your team to engage with current change, what's getting in the way and how you will manage this in your organisational context Peer and group task and discussion 6 Addressing motivation at team and individual level in times of change Exercises:Identifying approaches to motivating people at work based on a work based model of motivation: team taskExploring a behavioural model of motivation: team discussion Review in plenary 7 Holding people accountable The work cycle model of team performance: Agree purposeSet objectivesMonitor performanceProvide feedbackCompliance vs. commitment Professional discussion in small groups Exercise: Practising short conversations using peer coaching support 8 Review of learning and action planning Personal review and action planning Group review of learning Evaluation
Learn effective workplace communication skills that will transform your career Includes Open & Closed Questions, Active Listening, Understanding the Message, Body Language and Non-Verbal Messages
Anti-Bullying and Bullying Prevention Diploma The Anti-Bullying and Bullying Prevention Diploma course gives an overall outline on the subject of tormenting in essential and auxiliary schools including information, measurements and exhortation needed to have the option to comprehend the theme and successfully manage harassing episodes. From finding out about what tormenting is and why kids want to menace different kids to current ideas, for example, cyberbullying. The course remembers a for profundity outline of the legitimate systems that ensure youngsters in schools just as investigation of the laws and government direction that are pertinent to instances of tormenting. Harassing is a perplexing issue that requires dynamic contribution of the whole school local area. It likewise necessitates that crucial information on the issue is set up so significant conversations between students, guardians and instructors are held. The Anti-Bullying and Bullying Prevention Diploma course has been created with students, guardians and educators as a primary concern and gives all the important information needed to handle the tormenting in schools issue. Taking the course and dealing with the extra activities will guarantee that you will be more ready to react in circumstances where tormenting is available. The extra data that is remembered for the lawful side of harassing will give you a wide comprehension of the main Acts and Regulations and you will realize how to converse with teachers and lead representatives if your youngster has been a casualty of tormenting. Specifically, the course centers around examining unique instances of harassing that incorporate incapacity based tormenting, just as homophobic, transphobic, bigot and other bias based tormenting. Guardians will especially profit by accepting the course as it additionally offers broad guidance on managing tormenting and supporting your kid should they be influenced, remembering direction for how to converse with your kid and the exercises you can take part in together. The course additionally addresses the should be lenient and liberal and the qualities and thoughts that should be ingrained in kids by educators and guardians to forestall tormenting happening in any case. What you will realize: A prologue to the idea of school harassing Instructions to tell if a kid has been harassed dependent on a particular arrangement of measures Which zones of schools are favored fields for tormenting What cyberbullying is and how to remain safe and ensure a youngster's online presence What is personality based harassing and exceptional instances of tormenting The conduct qualities and convictions of a domineering jerk The reasons and inspirations why a kid turns into a harasser What are the short and long haul impacts of tormenting on the elaborate kids Moves that guardians can make if their kid has been harassed Instructions to address a domineering jerk's conduct What are the existence conditions that may make a few youngsters become menaces What is the educator's obligation in harassing occurrences What is separation under Equality Act 2010 How schools execute Government and Ofsted rules to forestall tormenting
This Business English tutoring course is designed to help adult learners improve their English language skills within a professional context. Participants will focus on developing their communication skills, vocabulary, and cultural understanding necessary for success in the business world. Through practical exercises, role-plays, and industry-specific materials, learners will enhance their ability to effectively communicate in English within various business situations. Course Duration: 12 weeks (48 sessions) Course Objectives: By the end of this course, participants will: 1. Communicate confidently and effectively in English within a business setting. 2. Expand business-related vocabulary and improve language accuracy. 3. Develop listening skills to understand business conversations and presentations. 4. Enhance reading comprehension skills for business-related texts. 5. Write accurately and coherently for business correspondence. Course Outline: Week 1: Introduction to Business English - Introduction to course objectives, expectations, and methodology - Assessment of participants' current language proficiency and individual learning goals - Overview of key business English skills and areas of focus Week 2: Business Communication Skills - Developing effective oral communication skills for business settings - Role-plays and discussions related to common business scenarios - Enhancing fluency, clarity, and confidence in expressing ideas and opinions Week 3: Business Vocabulary Expansion - Expanding business-related vocabulary and terminology - Exercises and activities to reinforce and practice key business terms - Incorporating industry-specific jargon into oral and written communication Week 4: Business Writing Skills - Improving writing skills for business correspondence - Practice exercises for emails, reports, memos, and other business documents - Enhancing clarity, coherence, and professional tone in written communication Week 5: Listening and Comprehension in Business Contexts - Developing listening skills to understand business conversations, presentations, and meetings - Authentic listening materials related to various business topics - Strategies for note-taking, understanding accents, and extracting key information Week 6: Reading and Comprehension for Business - Developing reading skills for business-related texts - Strategies for skimming, scanning, and understanding complex business documents - Identifying main ideas, supporting details, and summarising key information Week 7: Business Presentation Skills - Developing effective presentation skills for business contexts - Techniques for organising content, engaging the audience, and delivering impactful presentations - Practice sessions with feedback and guidance Week 8: Business Negotiation Skills - Enhancing negotiation skills for business interactions - Role-plays and practical exercises for successful negotiations - Polishing language and strategies for effective business communication Week 9: Business Etiquette and Cultural Understanding - Understanding business etiquette and cultural nuances in professional settings - Developing intercultural communication skills for international business contexts - Practicing effective communication in diverse and multicultural environments Week 10: Business Networking and Socialising - Developing language skills for networking and socialising in business contexts - Role-plays and exercises for effective communication at conferences, events, etc. - Polishing conversational skills, small talk, and building professional relationships Week 11: Business Grammar and Language Accuracy - Reviewing and reinforcing essential grammar rules and structures in a business context - Identification and correction of common errors in business writing and speaking - Exercises and activities to improve language accuracy Week 12: Review and Final Evaluation - Reviewing course content and addressing individual needs - Comprehensive review exercises for all language skills in a business context - Final evaluation and feedback session Note: This syllabus serves as a guideline and can be customised based on the specific needs, interests, and proficiency levels of the participants. The course may also include guest speakers or industry-specific case studies to provide further immersion and practical application of language skills.
Course Overview Commitment is key in any business. It is essential for meeting shared organisational targets and boosting performance in the workplace. In the Techniques of Commitment Maintenance course, you will learn how to create a culture of accountability and measure commitment progress as a manager or team leader. It will guide you on how to encourage employee commitment to continuous improvement, to achieve shared organisational goals. This course will also explore through case studies how commitment impacts business success, what to do when things don't go to plan, and how to have productive conversations to boost drive and commitment in teams and individuals. This best selling Techniques of Commitment Maintenance has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Techniques of Commitment Maintenance is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Techniques of Commitment Maintenance is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The Techniques of Commitment Maintenance is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Techniques of Commitment Maintenance, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Techniques of Commitment Maintenance will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Techniques of Commitment Maintenance to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device. Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.
English is the most spoken language in the world, with over 1,100 million speakers. Learning this language can open doors to many career opportunities, as well as connect you to people from all over the globe. The Basics of English course is ideal for non-native speakers who want to improve their English speaking, writing, reading and listening skills. It starts from the very basics from learning the English alphabet to using the 12 tenses, with complete instructor-led guidance. Through this training, you will develop your grammar and broaden your vocabulary, introducing effective learning techniques that will help you conquer English in no time. It will show you how to introduce yourself, introducing common English phrases, as well as equip you with the skills to apply language skills in everyday conversations. This best selling Basics of English has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Basics of English is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Basics of English is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The Basics of English is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Basics of English, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Basics of English will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Basics of English to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device. Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.
Description Do you need to lead one-on-one meetings in your workplace? If you do, then you will know it is your responsibility to make them comfortable for both of you, and also an effective use of time. One-on-One Meetings Serve Many Purposes They may be for Goal setting Performance review - formal and informal Tasking and progress monitoring Briefing Problem-solving and addressing issues Care and support Guidance Coaching or mentoring Performance feedback ...Even reprimands But often, people get promoted to a level where they need to lead these kinds of meeting, without getting any training. So, in this course, we'll cover: The different types of one-on-one meeting Planning and preparing your meeting Putting together an effective agenda How to build rapport How men and women each perceive a mixed meeting - with advice for each How to listen well Questioning skills How to adapt to the range of meeting types you'll need as a manager, project manager, or team leader. As a result, you'll be able to: Select the most effective style for your one-on-one meeting Plan and prepare for an effective meeting that puts both of you at ease, and allows you to make the progress you need Lead a meeting that flows naturally Choose the most suitable room layout for your meeting Build and strengthen professional rapport with the other person Avoid the traps of the male-female one-on-one dynamic Listen deeply, and ask insightful questions Lead a range of different types of one-on-one meeting, for: appraisal, progress checking, coaching, mentoring and reprimands. Prior Experience The only prior experience you need is some exposure to organizational life. However, the people who may find this most valuable are those who have tried leading their first one-on-one meetings and so know what challenges you want to work on.. Who is this course for? Supervisors who need to guide and support colleagues Managers who need to set expectations, and monitor performance Professionals who need to meet with other professionals and workplace contacts Leaders who want to coach, mentor, and give feedback to colleagues ... anyone in the world of work who has to take the lead in a one-on-one meeting Your Tutor: Dr Mike Clayton Your tutor is Dr. Mike Clayton. As a senior manager at international consulting firm, Deloitte, Mike had to deal with conflict among staff, and with clients, and even among clients. But more important, as a senior representative of his firm and a program leader, he needed to avoid escalation of conflict. Now, as a trainer and facilitator, he has been applying what he learned and teaching it to others. This course represents 15 years' experience of what tools students find most helpful, and 25 years experience in business, managing conflicts large and small. Mike is supported by Felicity Dwyer Felicity is an experienced management trainer and coach, whose Institute of Leadership and Management accredited courses have a justifiably high reputation across the UK. What Will I Learn? Select the most effective style for your one-on-one meeting Plan and prepare for an effective meeting that puts both of you at ease, and allows you to make the progress you need Lead a meeting that flows naturally Choose the most suitable room layout for your meeting Build and strengthen professional rapport with the other person Avoid the traps of the male-female one-on-one dynamic Listen deeply, and ask insightful questions Lead a range of different types of one-on-one meeting, for: appraisal, progress checking, coaching, mentoring and reprimands. Who is the target audience? Supervisors who need to guide and support colleagues Managers who need to set expectations, and monitor performance Professionals who need to meet with other professionals and workplace contacts Leaders who want to coach, mentor, and give feedback to colleagues ... anyone in the world of work who has to take the lead in a one-on-one meeting Requirements You should be a professional, manager, or supervisor who leads one-on-one workplace meetings ...or be expecting to lead them in the near future. Welcome and Introduction Welcome to the Course 00:03:00 Why One-on-One Meetings are so Important 00:03:00 Reasons to Meet 00:03:00 Meetings are Conversations: Types of Conversation 00:04:00 Preparation and Planning for Your One-onOne Meeting Planning your One-on-One Meetings 00:04:00 How to Prepare for Your Meeting 00:02:00 Preparing your Agenda 00:05:00 Running Your One-on-One Meeting The Five Stages of a Meeting 00:04:00 Meeting Room Layout 00:06:00 Rapport Building Skills 00:04:00 The Male-Female Dynamic 00:01:00 The Male-Female Dynamic - from His Perspective 00:05:00 The Male-Female Dynamic - from Her Perspective 00:02:00 Questioning Skills 00:08:00 Listening Skills 00:06:00 Particular Types of One-on-One Meeting Staff-focused One-on-One Meetings 00:05:00 Checkpoint Meetings 00:04:00 Informal Feedback Meeting 00:04:00 Formal Appraisal Meetings 00:06:00 Difficult Conversations 00:04:00 Coaching Meetings 00:06:00 Mentoring Meetings 00:04:00 Giving a Reprimand 00:03:00 Closing Last Thoughts 00:02:00
This leadership course explores the application of emotional intelligence at work as a core underpinning skill of leadership. Your emotional intelligence helps you to manage your thinking along with your emotions to make authentic decisions and build quality relationships.
ð Unlock Your Confidence: Master the Art of Confident Communication! ð Are you ready to captivate any room, engage your audience effortlessly, and express yourself with unwavering confidence? Introducing our transformative online course: 'Mastering the Art of Confident Communication.' This comprehensive program is meticulously crafted to empower you with the skills, strategies, and mindset needed to become a charismatic communicator in any situation. What You'll Gain: ⨠Confidence Unleashed: Overcome self-doubt and master the techniques to exude confidence in every interaction. ⨠Powerful Public Speaking: Learn the secrets of captivating speeches, persuasive presentations, and impactful storytelling. ⨠Effective Verbal & Nonverbal Communication: Harness the power of body language, tone, and words to convey your message persuasively. ⨠Navigate Challenging Conversations: Equip yourself with strategies to handle difficult discussions with grace and clarity. ⨠Networking & Social Skills: Develop the art of building meaningful connections effortlessly, both personally and professionally. ⨠Overcome Communication Barriers: Learn to communicate across cultures, personalities, and diverse audiences. Why Choose Us? ð Expert Guidance: Led by seasoned communication experts, our course provides practical insights and proven techniques. ð Interactive Learning: Engage in immersive exercises, role plays, and real-life scenarios for hands-on learning. ð Flexible Learning Experience: Access the course materials 24/7, allowing you to learn at your own pace from anywhere in the world. ð Supportive Community: Join a network of like-minded individuals, fostering collaboration and ongoing growth. Don't let hesitation hold you back from achieving your full potential! Enroll now in 'Mastering the Art of Confident Communication' and unlock the keys to becoming a compelling communicator in every aspect of your life. Join us on this transformative journey towards confident and influential communication! Act now and embark on a path that will elevate your personal and professional success. Ready to speak with confidence and captivate your audience? Enroll today! Course Curriculum INTRODUCTION Introduction 00:00 STRATEGIES TO CONQUERING YOUR FEAR OF PUBLIC SPEAKING Lesson #1 - Frequency 00:00 Lesson #2 - Excited 00:00 Lesson #3 - Audience 00:00 Lesson #4 - Rehearse 00:00 Lesson #5 - Systems 00:00 Review 00:00