378 Courses in Cardiff delivered Online

Highlights of the Course Course Type: Online Learning Duration: 14 hours 42 minutes Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about business administration and business management Understand the core competencies and principles of business administration and business management Explore the various areas of business administration and business management Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert business administrator or business manager Business Strategies and Planning Program Course Master the skills you need to propel your career forward in business administration and business management. This course will equip you with the essential knowledge and skillset that will make you a confident business administrator or business manager and take your career to the next level. This comprehensive business strategies and planning course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this business strategies and planning course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This comprehensive course will teach you the theory of effective business administration and business management practice and equip you with the essential skills, confidence and competence to assist you in the business administration and business management industry. You'll gain a solid understanding of the core competencies required to drive a successful career in business administration and business management. This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for business administrator or business manager or for people who are aspiring to specialise in business administration and business management. Enrol in this business strategies and planning course today and take the next step towards your personal and professional goals. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates. Who is this Course for? This comprehensive business strategies and planning course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this business administration and business management can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This business strategies and planning course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This business strategies and planning course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This business strategies and planning course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. Course Curriculum Welcome - How to Get The Most Out of The Course Learn Business Fundamentals and Create Your Own Business Plan Today 00:03:00 Getting Started - How to Use Our\Course 00:01:00 Quickfire Strategy Quiz How Much Do You Know About Your Business Strategy 00:02:00 Quickfire Strategy Quiz - My “Answers” 00:09:00 How to Get The Most From This Course 00:08:00 Using The Course Map Matrix 00:06:00 Guide to The Course Assignments 00:03:00 Download All Course Materials Here 00:02:00 Business Fundamentals: Connecting Business Strategy to The Business plan Section Introduction: Connecting Business Strategy to The Business Plan 00:01:00 Business Strategy to Business Plan 00:04:00 What Do You Mean by Business Strategy 00:02:00 What is a Business Plan 00:05:00 What Do We Mean by Corporate Strategy 00:07:00 Should You Be Creating Shareholder Value 00:07:00 Introduction to Strategic Management 00:06:00 Business Fundamentals: The Value of Strategic Analysis Section Introduction: The Value of Strategic Analysis 00:01:00 Strategic Analysis - The First Step 00:02:00 What is Strategic Analysis 00:05:00 Frameworks for Strategic Analysis 00:10:00 Strategic Analysis Frameworks Case Study: Apple 00:11:00 Business Fundamentals: Frameworks and Theories Business Strategists Must Know Section Introduction: Frameworks and Theories Business Strategists Must Know 00:01:00 Why are These Business Models Important 00:02:00 The Story of The Hedgehog and The Fox 00:02:00 Why are Management Theories Useful in Business Strategy 00:09:00 SWOT Analysis 00:04:00 Introduction to Michael Porter's Five Forces Model 00:05:00 Lafley and Martin Five Step Strategy Model 00:06:00 The 5Cs Model 00:06:00 What is PEST or Broad Factors Analysis 00:05:00 PESTEL Analysis 00:05:00 Ansoff Matrix 00:06:00 Value Chain 00:04:00 Business Model Synthesis 00:08:00 Black Swan Events - Coronavirus 00:05:00 Critical Evaluation of Leadership Section Introduction: Critical Evaluation of Leadership 00:01:00 Vision and Leadership - Starting at The Top 00:05:00 What Skills are We Looking for in Management 00:06:00 What is The Purpose of a Vision Statement 00:03:00 Products and Services and Competitive Advantage Section Introduction: Products Services and Competitive Advantage 00:01:00 What Do We Mean By Products and Services 00:03:00 Why Product Differentiation is Critical 00:05:00 Product Diversification in Business Strategy 00:05:00 How Does Quality Management Fit into Your Business Strategy 00:04:00 What Do We Mean By Competitive Advantage 00:06:00 Bowman's Strategic Clock - Strategic Positioning 00:08:00 Products, Services and Technology in The Business Plan 00:06:00 Competition - Know Your Enemy Section Introduction: Competition - Know Your Enemy 00:02:00 Competitor Analysis 00:05:00 BCG Matrix 00:06:00 Competitors and Competitive Forces 00:10:00 Competitive Intensity 00:08:00 Industry Life Cycle 00:04:00 Competition - Business Plan Tie In 00:02:00 External Strategic Analysis - Industry, Markets and Competition Section Introduction: Industry, Markets and Competition 00:02:00 What Do We Mean By External Strategic Analysis 00:09:00 How Does Industry Analysis Help 00:05:00 Conducting PEST or Broad Factors External Analysis 00:10:00 What are The Business and Funding Life Cycles 00:10:00 Value Chains: Connecting Companies to Their External Environment 00:08:00 Addressing The Total Addressable Market (TAM) 00:05:00 Market Segmentation: Choosing Customers 00:07:00 Bargaining Power of Suppliers 00:05:00 Bargaining Power of Customers/Buyers 00:05:00 Business Plan: Industry, Markets and Competition 00:03:00 Internal Strategic Analysis - Operations and Customer Management Section Introduction - Operations and Customer Management 00:02:00 What are Business Operations 00:02:00 Strategic Analysis With The Business Model Canvas 00:13:00 How Can Corporate Structure Impact Strategy 00:07:00 Organisational Development 00:03:00 Reviewing The Operations of The Firm 00:03:00 Click and Mortar - Online Meets Offline 00:05:00 eCommerce Business Models 00:06:00 Internal Strategic Analysis - Business Plan Tie In 00:04:00 Six Minute Strategist SWOT Assignment Section Introduction: Six Minute Strategist SWOT Assignment 00:01:00 Customer Value Proposition Section Introduction: Customer Value Proposition 00:02:00 Understanding The Customer Value Proposition 00:03:00 Positioning Your Firm in The Market 00:04:00 What Do We Mean By a Profit Model 00:04:00 Hax's Delta Model 00:09:00 Switching Costs and Customer Strategy 00:03:00 Managing The Customer Experience 00:04:00 What is The Customer Journey 00:06:00 Customers, Customer Value and The Business Plan 00:03:00 Sales and Marketing Strategy Section Introduction: Sales and Marketing 00:02:00 The 5 Ps of Marketing 00:05:00 How Can You Plan Your Marketing 00:11:00 Push Marketing Strategy 00:03:00 Pull Marketing Strategy 00:04:00 Understanding AIDA 00:07:00 Progressive Sequence of 9 Agreements 00:07:00 Pricing Strategies 00:10:00 Sales and Marketing in The Business Plan 00:05:00 Digital Business Strategy Transformation Section Introduction: Digital Business Strategy Transformation 00:01:00 Why Do You Need a Digital Strategy Blueprint 00:07:00 What Skills and Assets Do You Need to Be a Digital Entrepreneur 00:06:00 Digital Strategy Blueprint Overview 00:18:00 Digital Strategy - Customer Centric Transformation 00:07:00 Digital Strategy - Customer Experience Transformation 00:05:00 Digital Strategy - Customer Channel Transformation 00:06:00 Digital Strategy - Digital Skills Transformation 00:03:00 Digital Strategy - Tools and Resources 00:02:00 Understanding Financial Statements Section Introduction: Understanding Financial Statements 00:02:00 Overview of Financial Statements 00:02:00 GAAP: Accruals vs Cash Accounting 00:05:00 Income Statement or Profit and Loss Account 00:08:00 Cash Flow Statement 00:06:00 Cash Flow Metrics Explained 00:09:00 Case Study - Apple Financial Statements 00:04:00 Financial Statements in The Business Plan 00:06:00 Finance: Strategic Financial Analysis Section Introduction: Strategic Financial Analysis 00:01:00 What is Financial Analysis 00:11:00 Income Statement Profitability Ratios 00:04:00 Balance Sheet Ratio Analysis 00:12:00 Cash Flow Statement Analysis 00:05:00 Valuation Ratios 00:04:00 Finance: Financial Analysis - Case Study and Assignment Section Introduction: Financial Analysis - Case Study and Assignment 00:01:00 Apple Inc Financial Analysis - Solution 00:02:00 Discussion of Measurements of Growth Analysis 00:05:00 Discussion of Measures of Profitability Analysis 00:06:00 Discussion of Trading Performance Analysis 00:03:00 Discussion of Working Capital (Liquidity and Efficiency) Analysis 00:11:00 Future Business Strategy Analyser Assignment Section Introduction: Future Business Strategy Analyser Assignment 00:01:00 Goal Setting and Financial Performance Section Introduction: Goal Setting and Performance Management 00:01:00 Introduction to Goal Setting 00:03:00 What Do We Mean By Smart Goals 00:03:00 Key Performance Indicators 00:04:00 Strategic Dashboards 00:07:00 Corporate Performance Management 00:04:00 Objectives and Key Results 00:04:00 Year Over Year Performance 00:03:00 Business Fundamentals: Growth Strategies Section Introduction: Growth Strategies 00:01:00 Organic vs Inorganic 00:03:00 The Advantage of First Mover Advantage 00:04:00 The Importance of Scalability 00:03:00 Merger and Acquisitions Growth Strategies 00:10:00 Buy and Build Growth Strategy 00:08:00 Negative Growth- Company Recovery Strategies 00:09:00 Post Coronavirus Strategies 00:06:00 Growth Strategies Business Plan Tie In 00:03:00 Valuation, Funding, Exits and Returns Section Introduction: Valuation, Funding, Exits and Returns 00:02:00 Valuation and Funding - A Consequence of Our Business Strategy 00:04:00 How to Value a Company 00:10:00 Sources of Equity Funding 00:08:00 What is a Pre-Money Valuation 00:05:00 How to Create a Pitch Deck for Investors 00:06:00 Sources and Uses of Funds in The Business Plan 00:02:00 What is a Cap Table 00:05:00 Exit Strategies and Returns 00:09:00 Transaction Cost Management 00:01:00 Risk Assessment Section Introduction: Risk Assessment 00:01:00 Risk Assessment - Strategic Plan Summary 00:02:00 Business Plan Synthesis Section Introduction: Business Plan Synthesis 00:03:00 Business Plan Synthesis 00:03:00 Business Plan - Executive Summary 00:02:00 Business Plan - History and Background 00:02:00 Business Plan - Management Summary 00:04:00 Business Plan Appendicies 00:03:00 Key Questions Check List 00:01:00 Business Plan Refinement: Types of Businesses 00:01:00 Summary and Wrap Up Summary and Wrap up 00:04:00 Obtain Your Certificate Order Your Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00

Overview This is a 2 day course to learn ALM tools to achieve strong and market-resilient, actuarially-resilient Solvency 2 (S2) ratios at Group consolidated level and at key cash-remitting entities to ensure dividend stability. For those not fully familiar with Solvency 2, this course is best taken in conjunction with “Solvency 2” Who the course is for Capital management / ALM / risk management staff within insurance company Investors in insurance company securities – equity, subordinated bonds, insurance-linked securities Salespeople covering insurance companies Course Content To learn more about the day by day course content please click here To learn more about schedule, pricing & delivery options, book a meeting with a course specialist now

Course Overview: "Financial Ratio Analysis for Business Decisions" equips learners with essential tools to analyse financial statements effectively, enabling better business decision-making. The course introduces key financial ratios such as profitability, return, liquidity, and operational ratios, providing valuable insights into a company's financial health. By understanding these ratios, learners can evaluate business performance, assess risks, and make informed decisions in various business contexts. The course is designed to enhance the financial acumen of professionals across sectors, equipping them with the analytical skills needed to drive strategic decisions and improve financial outcomes. Learners will gain a comprehensive understanding of how financial ratios influence corporate strategy, with an emphasis on real-world application in business operations and decision-making. Course Description: This course covers a range of financial ratios essential for making informed business decisions. Learners will explore profitability ratios, return ratios, liquidity ratios, and operational analysis, learning how to interpret and use these metrics to evaluate a company's performance. The curriculum also delves into identifying potential financial manipulations and understanding how these impact decision-making. By completing the course, learners will gain a solid understanding of financial ratio analysis and its role in assessing the strengths and weaknesses of an organisation's financial health. The course is designed for professionals across industries looking to enhance their financial literacy and analytical skills, preparing them to make confident, data-driven decisions. Learners will benefit from structured content, expert-led discussions, and industry-specific case studies that help contextualise theoretical concepts. Course Modules: Module 01: Introduction Overview of Financial Ratios Importance of Ratio Analysis in Decision-Making Key Terminology and Definitions Module 02: Profitability Understanding Profit Margin Ratios Gross Profit Margin Net Profit Margin Return on Assets (ROA) and Return on Equity (ROE) Module 03: Return Ratio Definition and Importance of Return Ratios Return on Investment (ROI) Economic Value Added (EVA) Evaluating Business Performance Module 04: Liquidity Ratio Importance of Liquidity Ratios in Business Current Ratio Quick Ratio Cash Flow Analysis Module 05: Operational Analysis Efficiency Ratios Asset Turnover Inventory and Receivables Management Module 06: Detecting Manipulations And Making Other Operational Decisions Identifying Financial Statement Manipulations Fraud Detection Techniques Making Operational Decisions Based on Financial Data (See full curriculum) Who is this course for? Individuals seeking to improve their financial decision-making skills. Professionals aiming to enhance their understanding of financial performance metrics. Beginners with an interest in business finance and financial analysis. Business analysts and managers looking to gain deeper insights into financial health. Career Path: Financial Analyst Business Analyst Investment Analyst Finance Manager Management Consultant Risk Manager Corporate Strategy Analyst

Overview of Entrepreneurship & Innovation Management Join our Entrepreneurship & Innovation Management course and discover your hidden skills, setting you on a path to success in this area. Get ready to improve your skills and achieve your biggest goals. The Entrepreneurship & Innovation Management course has everything you need to get a great start in this sector. Improving and moving forward is key to getting ahead personally. The Entrepreneurship & Innovation Management course is designed to teach you the important stuff quickly and well, helping you to get off to a great start in the field. So, what are you looking for? Enrol now! This Entrepreneurship & Innovation Management Course will help you to learn: Learn strategies to boost your workplace efficiency. Hone your skills to help you advance your career. Acquire a comprehensive understanding of various topics and tips. Learn in-demand skills that are in high demand among UK employers This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Entrepreneurship & Innovation Management. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-To-One Support from a Dedicated Tutor Throughout Your Course. Study Online — Whenever and Wherever You Want. Instant Digital/ PDF Certificate. 100% Money Back Guarantee. 12 Months Access. Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion – Digital / PDF Certificate After completing the Entrepreneurship & Innovation Management course, you can order your CPD Accredited Digital/ PDF Certificate for £5.99. Certificate of Completion – Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. Shipping Charges: Inside the UK: £3.99 International: £10.99 Who Is This Course for? This Entrepreneurship & Innovation Management is suitable for anyone aspiring to start a career in relevant field; even if you are new to this and have no prior knowledge, this course is going to be very easy for you to understand. On the other hand, if you are already working in this sector, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level. This course has been developed with maximum flexibility and accessibility, making it ideal for people who don’t have the time to devote to traditional education. Requirements You don’t need any educational qualification or experience to enrol in the Entrepreneurship & Innovation Management course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path The certification and skills you get from this Entrepreneurship & Innovation Management Course can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors.

Healthcare Support: Healthcare Support Course We care for others! Enrol in our Level 3 Diploma in Healthcare Support if you're interested in a career in caring for customers' health and support. Are you looking forward to assisting patients on their path to recovery of full health? With our Level 3 Diploma in Healthcare Support, you'll gain access to top-notch instruction and study the fundamentals of nursing. In addition, you'll work toward obtaining credentials like the Care Certificate, and after finishing the Level 3 Diploma in Healthcare Support, you might have the chance to enrol in an apprenticeship. As well as, after earning this Level 3 Diploma in Healthcare Support certification, you'll have plenty of professional experience and be surrounded by professionals. As a member of the healthcare support team, you might work in a variety of NHS and private care settings. The support staff's job is to aid medical experts in patient diagnosis, care, and treatment. We encourage personal development, protection, and safeguarding in our Level 3 Diploma in Healthcare Support course. Level 3 Diploma in Healthcare Support curriculum also includes Understanding Mental Well-Being, Health Promotion, and Causes and Spread of Infection. You will be a specialist in interventions, inclusion, and equity in care settings after completing the Level 3 Diploma in Healthcare Support course. In order to further your profession, enrol in our Level 3 Diploma in Healthcare Support course right away! Courses Are Included in this Healthcare Support: Healthcare Support Course Bundle: Course 01: Level 3 Diploma in Healthcare Support Course 02: Care Certificate Special Offers Of this Healthcare Support: Healthcare Support Course This Healthcare Support: Healthcare Support Course includes a FREE PDF Certificate. Lifetime access to this Healthcare Support: Healthcare Support Course Instant access to this Healthcare Support: Healthcare Support Course Get FREE Tutor Support to this Healthcare Support: Healthcare Support Course Healthcare Support: Healthcare Support Course You can work in a variety of NHS and private care settings as a healthcare support staff member. Support personnel's job is to help medical professionals diagnose, treat, and take care of patients. Acquiring the necessary knowledge, comprehension, and abilities to function in various healthcare support environments is possible with the help of the Healthcare Support: Level 3 Diploma in Healthcare Support course. Who is this course for? Healthcare Support: Healthcare Support Course For those who desire to work in a variety of settings within the NHS and private care facilities or who are already employed in such settings, this Healthcare Support: Healthcare Support Course is suitable. Requirements Healthcare Support: Healthcare Support Course To enrol in this Healthcare Support: Healthcare Support Course, students must fulfil the following requirements. To join in our Healthcare Support: Healthcare Support Course, you must have a strong command of the English language. To successfully complete our Healthcare Support: Healthcare Support Course, you must be vivacious and self driven. To complete our Healthcare Support: Healthcare Support Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Healthcare Support: Healthcare Support Course. Career path Healthcare Support: Healthcare Support Course The following roles are only a sample of the ones for which the Healthcare Support: Healthcare Support Course certificate curriculum is appropriate: Senior assistant in healthcare Worker in maternity support Worker in Mental Health Support Child and Youth Support Specialist

Level 2 Certificate in Working in the Health Sector Course Do you want a career as a healthcare worker? This Level 2 Certificate in Understanding Working in the Health Sector course is designed to provide you with a thorough understanding of the healthcare sector and its various roles. Through this Level 2 Certificate in Understanding Working in the Health Sector, you may help yourself gain the skills needed to work in the health industry. This Level 2 Certificate in Understanding Working in the Health Sector course will teach you communication techniques and the duties of a healthcare professional. Additionally, this Level 2 Certificate in Understanding Working in the Health Sector course explains personal growth in the healthcare industry. This Level 2 Certificate in Understanding Working in the Health Sector course also covers equity, diversity, inclusion, and quality standards. To improve your employment skills by enrolling in this Level 2 Certificate in Understanding Working in the Health Sector course. Learning Outcomes of Level 2 Certificate in Understanding Working in the Health Sector After completing this Level 2 Certificate in Understanding Working in the Health Sector course, the learner will be able to: Gain a solid understanding of the role of the Healthcare Worker with this Level 2 Certificate in Understanding Working in the Health Sector. This Level 2 Certificate in Understanding Working in the Health Sector, helps to gain strong communication skills for working in the Health Sector. Understand personal development in the Health Sector throughout the Level 2 Certificate in Understanding Working in the Health Sector course. You can gain in-depth knowledge about health, safety and security in the Health Sector with this Level 2 Certificate in Understanding Working in the Health Sector course. Level 2 Certificate in Understanding Working in the Health Sector teaches the quality standards that apply to Healthcare Settings. You can understand equality and diversity in the Health Sector by the Level 2 Certificate in Understanding Working in the Health Sector course. Main Course: Level 2 Certificate in Understanding Working in the Health Sector Course Free Courses are including with this Business Administration: Level 2 Diploma in Business Administration Course Level 2 Certificate in Working in the Health Sector Course, We Offer a free Level 2 Certificate in Awareness of Mental Health Problems Course Special Offers of this Level 2 Certificate in Working in the Health Sector Course This Level 2 Certificate in Working in the Health Sector Course includes a FREE PDF Certificate. Lifetime access to this Level 2 Certificate in Working in the Health Sector Course Instant access to this Level 2 Certificate in Working in the Health Sector Course Get FREE Tutor Support to this Level 2 Certificate in Working in the Health Sector Course Level 2 Certificate in Working in the Health Sector Course Those who are interested in or are new to working in the healthcare industry can enroll in this Level 2 Certificate in Understanding Working in the Health Sector course. You will gain a comprehensive understanding of the healthcare industry and its various roles with this qualification. You can build the skills necessary to work in the health sector and become a productive team member by enrolling in the Level 2 Certificate in Understanding Working in the Health Sector course. Who is this course for? Level 2 Certificate in Working in the Health Sector Course Those who desire to begin or develop their careers in health care support and administrative professions should take the Level 2 Certificate in Understanding Working in the Health Sector course. Special Note: Our Course is not a regulated course. If You want to get qualified, you can consider following option: Level 2 Certificate in Working in the Health Sector (RQF). Requirements Level 2 Certificate in Working in the Health Sector Course To enrol in this Level 2 Certificate in Working in the Health Sector Course, students must fulfil the following requirements. To join in our Level 2 Certificate in Working in the Health Sector Course, you must have a strong command of the English language. To successfully complete our Working in the Health Sector Course, you must be vivacious and self driven. To complete our Working in the Health Sector Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Level 2 Certificate in Working in the Health Sector Course Career path Level 2 Certificate in Working in the Health Sector Course You can pursue the following job choices by studying this Level 2 Certificate in Understanding Working in the Health Sector course: Adult Social Worker Healthcare Assistant Mental Health Nursing Health & Social Care Trainer Health & Social Care Tutor

Course Duration: Half-day, 1-day, or modular delivery over 2–3 sessions Target Audience: Managers, team leaders, HR professionals, and employees who want to foster trust, openness, and inclusivity within their teams or organisations. Course Objectives By the end of this course, participants will be able to: Understand the concept and importance of psychological safety. Recognise how psychological safety impacts team performance and wellbeing. Identify behaviours and practices that support or undermine psychological safety. Develop strategies to create inclusive, respectful, and open team cultures. Apply tools to encourage constructive feedback, innovation, and open dialogue. Course Outline Module 1: What is Psychological Safety? Definition and origin (Dr Amy Edmondson’s research) Why psychological safety matters: the business and human case Link between psychological safety, innovation, collaboration, and retention Misconceptions: It’s not about comfort or avoiding challenge Module 2: Assessing the Current Environment Signs of a psychologically safe vs unsafe environment Common team behaviours and leadership pitfalls Self-assessment: how psychologically safe is my team? Module 3: Building the Foundations The four stages of psychological safety: Inclusion safety Learner safety Contributor safety Challenger safety Role of trust, empathy, and emotional intelligence The leader’s role in creating safe environments Module 4: Practical Strategies to Foster Safety Encouraging open communication and constructive disagreement Creating space for risk-taking and vulnerability Responding to feedback and mistakes without blame Speaking up behaviours – how to model and support them Module 5: Embedding Psychological Safety into Team Culture Meeting practices that promote psychological safety How to give and receive feedback safely Inclusive decision-making and respectful challenge Recognising and rewarding candour and contribution Module 6: Leading with Psychological Safety Coaching conversations and active listening Managing difficult conversations and underperformance safely Supporting neurodiverse or marginalised voices Sustaining safety under pressure and during change Delivery Style Facilitated discussions and group work Role plays, reflection activities, and real-life scenarios Peer learning and action planning Optional pre-work or post-session surveys Course Materials Provided Participant workbook Psychological safety assessment toolkit Conversation starter guide Leadership checklist for building safety Personal and team action plan Optional Add-ons Team psychological safety assessments (anonymous survey) Post-course coaching or leadership debrief Co-delivery with DEI (Diversity, Equity & Inclusion) workshops Integration with feedback or team development programs

Course Duration: Half-day, 1-day, or modular delivery over 2–3 sessions Target Audience: Managers, team leaders, HR professionals, and employees who want to foster trust, openness, and inclusivity within their teams or organisations. Course Objectives By the end of this course, participants will be able to: Understand the concept and importance of psychological safety. Recognise how psychological safety impacts team performance and wellbeing. Identify behaviours and practices that support or undermine psychological safety. Develop strategies to create inclusive, respectful, and open team cultures. Apply tools to encourage constructive feedback, innovation, and open dialogue. Course Outline Module 1: What is Psychological Safety? Definition and origin (Dr Amy Edmondson’s research) Why psychological safety matters: the business and human case Link between psychological safety, innovation, collaboration, and retention Misconceptions: It’s not about comfort or avoiding challenge Module 2: Assessing the Current Environment Signs of a psychologically safe vs unsafe environment Common team behaviours and leadership pitfalls Self-assessment: how psychologically safe is my team? Module 3: Building the Foundations The four stages of psychological safety: Inclusion safety Learner safety Contributor safety Challenger safety Role of trust, empathy, and emotional intelligence The leader’s role in creating safe environments Module 4: Practical Strategies to Foster Safety Encouraging open communication and constructive disagreement Creating space for risk-taking and vulnerability Responding to feedback and mistakes without blame Speaking up behaviours – how to model and support them Module 5: Embedding Psychological Safety into Team Culture Meeting practices that promote psychological safety How to give and receive feedback safely Inclusive decision-making and respectful challenge Recognising and rewarding candour and contribution Module 6: Leading with Psychological Safety Coaching conversations and active listening Managing difficult conversations and underperformance safely Supporting neurodiverse or marginalised voices Sustaining safety under pressure and during change Delivery Style Facilitated discussions and group work Role plays, reflection activities, and real-life scenarios Peer learning and action planning Optional pre-work or post-session surveys Course Materials Provided Participant workbook Psychological safety assessment toolkit Conversation starter guide Leadership checklist for building safety Personal and team action plan Optional Add-ons Team psychological safety assessments (anonymous survey) Post-course coaching or leadership debrief Co-delivery with DEI (Diversity, Equity & Inclusion) workshops Integration with feedback or team development programs

Course Duration: Half-day, 1-day, or modular delivery over 2–3 sessions Target Audience: Managers, team leaders, HR professionals, and employees who want to foster trust, openness, and inclusivity within their teams or organisations. Course Objectives By the end of this course, participants will be able to: Understand the concept and importance of psychological safety. Recognise how psychological safety impacts team performance and wellbeing. Identify behaviours and practices that support or undermine psychological safety. Develop strategies to create inclusive, respectful, and open team cultures. Apply tools to encourage constructive feedback, innovation, and open dialogue. Course Outline Module 1: What is Psychological Safety? Definition and origin (Dr Amy Edmondson’s research) Why psychological safety matters: the business and human case Link between psychological safety, innovation, collaboration, and retention Misconceptions: It’s not about comfort or avoiding challenge Module 2: Assessing the Current Environment Signs of a psychologically safe vs unsafe environment Common team behaviours and leadership pitfalls Self-assessment: how psychologically safe is my team? Module 3: Building the Foundations The four stages of psychological safety: Inclusion safety Learner safety Contributor safety Challenger safety Role of trust, empathy, and emotional intelligence The leader’s role in creating safe environments Module 4: Practical Strategies to Foster Safety Encouraging open communication and constructive disagreement Creating space for risk-taking and vulnerability Responding to feedback and mistakes without blame Speaking up behaviours – how to model and support them Module 5: Embedding Psychological Safety into Team Culture Meeting practices that promote psychological safety How to give and receive feedback safely Inclusive decision-making and respectful challenge Recognising and rewarding candour and contribution Module 6: Leading with Psychological Safety Coaching conversations and active listening Managing difficult conversations and underperformance safely Supporting neurodiverse or marginalised voices Sustaining safety under pressure and during change Delivery Style Facilitated discussions and group work Role plays, reflection activities, and real-life scenarios Peer learning and action planning Optional pre-work or post-session surveys Course Materials Provided Participant workbook Psychological safety assessment toolkit Conversation starter guide Leadership checklist for building safety Personal and team action plan Optional Add-ons Team psychological safety assessments (anonymous survey) Post-course coaching or leadership debrief Co-delivery with DEI (Diversity, Equity & Inclusion) workshops Integration with feedback or team development programs

During the past several years, ESG has gained plenty of prominence throughout the corporate world as a growing number of organisations have started embracing its three pillars and setting up programmes targeting issues such as climate change, diversity, equity and inclusion, employee benefits, executive bonus structures, and more. Pressure from stakeholders, the upcoming generation of professionals and consumers, and society at large have made it a crucial part of any organisation’s strategy to look after their activities and performance in these areas. In many cases, these organisations’ growth, stability, and continuity as businesses are at stake. As part of this programme, you will pick up the ins and outs of ESG from a compliance and reporting perspective and be better prepared to help your organisation develop a sound, effective, and long-term strategy to tackle all ESG issues.