38968 Courses in Cardiff delivered Online

Project Management for Non-Project Managers: In-House Training Individuals who are involved in projects (commissioning, supporting, sponsoring, etc.) may often be unfamiliar with project management. A basic understanding of project management is essential for non-project managers, who are critical stakeholders contributing to project success. This awareness course uses A Guide to the Project Management Body of Knowledge (PMBOK® Guide) and other sources to introduce you to project management vocabulary, concepts, and techniques. It also provides insights into the realities of being a project manager, and opportunities to explore how you can positively impact projects in your own role. What You Will Learn At the end of this program, you will be able to: Identify the benefits of project management Use standard project management terminology Describe characteristics of successful projects, project managers, and high-performing teams Explain various project stakeholder roles, their responsibilities, and the fundamental project management processes Recognize how agile / adaptive practices are useful for certain project life cycles Create a personal action plan for how to support real-world projects within a non-PM role Getting Started Introductions Course structure Course goals and objectives Foundation Concepts Project management overview Strategic value of project management Defining project success Project life-cycle models and governance Project roles and responsibilities Project Initiating and Planning Initiating the project Defining project requirements and scope Developing the project schedule and budget Project Risk Management, Executing, Monitoring, and Closing Understanding, evaluating, and adjusting for risk Honoring the baseline and executing the project Monitoring and controlling the project Closing the project Project Interpersonal Processes Project communication Project team development Conflict management

Duration 4 Days 24 CPD hours This course is intended for This course is for experienced cloud security engineers who have taken a previous certification in the security, compliance and identity portfolio. Specifically, students should have advanced experience and knowledge in a wide range of security engineering areas, including identity and access, platform protection, security operations, securing data, and securing applications. They should also have experience with hybrid and cloud implementations. Beginning students should instead take the course SC-900: Microsoft Security, Compliance, and Identity Fundamentals. This is an advanced, expert-level course. Although not required to attend, students are strongly encouraged to have taken and passed another associate level certification in the security, compliance and identity portfolio (such as AZ-500, SC-200 or SC-300) before attending this class. This course prepares students with the expertise to design and evaluate cybersecurity strategies in the following areas: Zero Trust, Governance Risk Compliance (GRC), security operations (SecOps), and data and applications. Students will also learn how to design and architect solutions using zero trust principles and specify security requirements for cloud infrastructure in different service models (SaaS, PaaS, IaaS). Prerequisites Highly recommended to have attended and passed one of the associate level certifications in the security, compliance and identity portfolio (such as AZ-500T00 Microsoft Azure Security Technologies, SC-200T00: Microsoft Security Operations Analyst, or SC-300T00: Microsoft Identity and Access Administrator.) Advanced experience and knowledge in identity and access, platform protection, security operations, securing data and securing applications. Experience with hybrid and cloud implementations. 1 - Introduction to Zero Trust and best practice frameworks Zero Trust initiatives Zero Trust technology pillars part 1 Zero Trust technology pillars part 2 2 - Design solutions that align with the Cloud Adoption Framework (CAF) and Well-Architected Framework (WAF) Define a security strategy Cloud Adoption Framework secure methodology Design security with Azure Landing Zones The Well-Architected Framework security pillar 3 - Design solutions that align with the Microsoft Cybersecurity Reference Architecture (MCRA) and Microsoft cloud security benchmark (MCSB) Design solutions with best practices for capabilities and controls Design solutions with best practices for attack protection 4 - Design a resiliency strategy for common cyberthreats like ransomware Common cyberthreats and attack patterns Support business resiliency Ransomware protection Configurations for secure backup and restore Security updates 5 - Case study: Design solutions that align with security best practices and priorities Case study description Case study answers Conceptual walkthrough Technical walkthrough 6 - Design solutions for regulatory compliance Translate compliance requirements into a security solution Address compliance requirements with Microsoft Purview Address privacy requirements with Microsoft Priva Address security and compliance requirements with Azure policy Evaluate infrastructure compliance with Defender for Cloud 7 - Design solutions for identity and access management Design cloud, hybrid and multicloud access strategies (including Azure AD) Design a solution for external identities Design modern authentication and authorization strategies Align conditional access and Zero Trust Specify requirements to secure Active Directory Domain Services (AD DS) Design a solution to manage secrets, keys, and certificates 8 - Design solutions for securing privileged access The enterprise access model Design identity governance solutions Design a solution to secure tenant administration Design a solution for cloud infrastructure entitlement management (CIEM) Design a solution for privileged access workstations and bastion services 9 - Design solutions for security operations Design security operations capabilities in hybrid and multicloud environments Design centralized logging and auditing Design security information and event management (SIEM) solutions Design solutions for detection and response Design a solution for security orchestration, automation, and response (SOAR) Design security workflows Design threat detection coverage 10 - Case study: Design security operations, identity and compliance capabilities Case study description Case study answers Conceptual walkthrough Technical walkthrough 11 - Design solutions for securing Microsoft 365 Evaluate security posture for collaboration and productivity workloads Design a Microsoft 365 Defender solution Design configurations and operational practices for Microsoft 365 12 - Design solutions for securing applications Design and implement standards to secure application development Evaluate security posture of existing application portfolios Evaluate application threats with threat modeling Design security lifecycle strategy for applications Secure access for workload identities Design a solution for API management and security Design a solution for secure access to applications 13 - Design solutions for securing an organization's data Design a solution for data discovery and classification using Microsoft Purview Design a solution for data protection Design data security for Azure workloads Design security for Azure Storage Design a security solution with Microsoft Defender for SQL and Microsoft Defender for Storage 14 - Case study: Design security solutions for applications and data Case study description Case study answers Conceptual walkthrough Technical walkthrough 15 - Specify requirements for securing SaaS, PaaS, and IaaS services Specify security baselines for SaaS, PaaS, and IaaS services Specify security requirements for web workloads Specify security requirements for containers and container orchestration 16 - Design solutions for security posture management in hybrid and multicloud environments Evaluate security posture by using Microsoft Cloud Security Benchmark Design integrated posture management and workload protection Evaluate security posture by using Microsoft Defender for Cloud Posture evaluation with Microsoft Defender for Cloud secure score Design cloud workload protection with Microsoft Defender for Cloud Integrate hybrid and multicloud environments with Azure Arc Design a solution for external attack surface management 17 - Design solutions for securing server and client endpoints Specify server security requirements Specify requirements for mobile devices and clients Specify internet of things (IoT) and embedded device security requirements Secure operational technology (OT) and industrial control systems (ICS) with Microsoft Defender for IoT Specify security baselines for server and client endpoints Design a solution for secure remote access 18 - Design solutions for network security Design solutions for network segmentation Design solutions for traffic filtering with network security groups Design solutions for network posture management Design solutions for network monitoring 19 - Case study: Design security solutions for infrastructure Case study description Case study answers Conceptual walkthrough Technical walkthrough Additional course details: Nexus Humans SC-100T00 Microsoft Cybersecurity Architect training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the SC-100T00 Microsoft Cybersecurity Architect course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Embark on a transformative journey through the intricacies of modern chemistry with our comprehensive course, "The Ultimate Chemistry Training Series: From Basics to Advanced." Recently held across the UK, this training garnered acclaim for its dynamic approach and real-world relevance. Dive into foundational topics like Basic Chemistry and Biology, ensuring a robust understanding of the building blocks that underpin advanced scientific disciplines. Our cutting-edge curriculum extends beyond theory, covering crucial aspects such as Chemical Hygiene and Engineering, instilling a culture of safety in laboratory environments. The Ultimate Chemistry Training Series: From Basics to Advanced Bundle Consists of the following Premium courses: Course 01: Basic Chemistry Course 02: Basic Biology Course 03: Chemical Hygiene and Engineering: Safety in Laboratories Course 04: Biomedical Science at QLS Level 3 Course 05: Environmental Engineering Course 06: Food Technology Diploma Level 3 Course 07: Anatomy and Physiology of Human Body Course 08: Diploma in Water Chemistry Course 09: Health Science Diploma Level 3 Course 10: Medical Laboratory Assistant Course 11: Spill Management Training Course 12: Evolutionary Developmental Biology (Evo-Devo) Course 13: Environmental Law Course 14: Environmental Health Course 15: Biochemistry Course 16: Sustainable Energy, Development and Environmental Impacts Course 17: Renewable Energy Course 18: Diploma in Lab Technician at QLS Level 5 Course 19: Electrical Machines for Electrical Engineering Course 20: Solar Energy 10 Extraordinary Career Oriented courses that will assist you in reimagining your thriving techniques- Course 01: Effective Communication Skills Diploma Course 02: Business Networking Skills Course 03: Influencing and Negotiation Skills Course 04: Delegation Skills Training Course 05: Time Management Course 06: Leadership Skills Training Course 07: Decision Making and Critical Thinking Online Course Course 08: Emotional Intelligence and Social Management Diploma Course 09: Assertiveness Skills Course 10: Touch Typing Complete Training Diploma Learning Outcomes: Upon completion of The Ultimate Chemistry Training Series: From Basics to Advanced bundle, you should be able to: Master foundational principles of Basic Chemistry and Biology. Demonstrate proficiency in Chemical Hygiene and Engineering for lab safety. Attain advanced knowledge in Biochemistry and Environmental Engineering. Analyze the Anatomy and Physiology of the Human Body at a proficient level. Apply environmental laws and regulations in real-world scenarios. Develop expertise in Renewable Energy and its environmental impacts. As you progress, explore specialised realms, including Environmental Engineering and Food Technology, culminating in in-depth knowledge of Biochemistry and Sustainable Energy. Taught by industry experts, this course seamlessly integrates theoretical insights with practical applications. Gain proficiency in areas like Medical Laboratory Assistance and Spill Management, ensuring you're equipped to navigate diverse challenges in the field. Elevate your expertise with topics like Renewable Energy and Electrical Machines, paving the way for a career at the forefront of scientific innovation. CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals aspiring to delve into the intricacies of scientific disciplines. Professionals seeking to broaden their expertise in laboratory sciences. Enthusiasts passionate about sustainable energy and environmental health. Those intrigued by the intersection of biology, chemistry, and technology. Individuals aiming to contribute to the evolving field of food technology. Anyone eager to explore diverse career opportunities in the scientific realm. Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Requirements To participate in this Chemistry Training course, all you need is - A smart device A secure internet connection And a keen interest in Chemistry Career path Environmental Scientist: •32,000 - •45,000 Biochemist: •35,000 - •50,000 Lab Technician: •25,000 - •35,000 Medical Laboratory Assistant: •20,000 - •28,000 Food Technologist: •28,000 - •40,000 Renewable Energy Specialist: •30,000 - •45,000 Certificates CPD Accredited Certificate Digital certificate - Included CPD Accredited e-Certificate - Free CPD Accredited Hardcopy Certificate - Free Enrolment Letter - Free Student ID Card - Free

Free Level 5 QLS Endorsed Certificate | 11 in 1 Bundle with Free Certificates | 145 CPD Points | Installment Payment

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  The CIPT is the first and only certification of its kind worldwide. It was launched by the IAPP in 2014 and updated in early 2023 to meet the growing need that only tech pros can fill-securing data privacy at all stages of IT product and service lifecycles.  Whether you work in the public or private sector, data privacy skills are quickly becoming a must-have-and that's a great opportunity for you.  The CIPT certification also holds accreditation under ISO 17024: 2012 About This Course   What will you learn?   Critical data protection concepts and practices that impact IT Consumer data protection expectations and responsibility How to bake privacy into early stages of IT products and services for cost control, accuracy and speed-to-market How to establish data protection practices for data collection and transfer How to pre-empt data protection issues in the Internet of Things How to factor data protection into data classification and emerging tech such as cloud computing, facial recognition and surveillance How to communicate data protection issues with partners such as management, development, marketing and legal.   This course has two programmatic modules, the first four areas focus on the fundamentals of data protection. The second module takes the fundamentals and puts it into practice.   MODULE 1: Fundamentals of Information Privacy   Unit 1: Common Principles and Approaches to Privacy This unit includes a brief discussion of the modern history of privacy, an introduction to types of information, an overview of information risk management and a summary of modern privacy principles.   Unit 2: Jurisdiction and Industries This unit introduces the major privacy models employed around the globe and provides an overview of privacy and data protection regulation by jurisdictions and industry sectors.   Unit 3: Information Security: Safeguarding Personal Information This unit presents introductions to information security, including definitions, elements, standards and threats/vulnerabilities, as well as introductions to information security management and governance, including frameworks, controls, cryptography and identity and access management (IAM).   Unit 4: Online Privacy: Using Personal Information on Websites and with Other Internet-related Technologies This unit examines the web as a platform, as well as privacy considerations for sensitive online information, including policies and notices, access, security, authentication and data collection. Additional topics include children's online privacy, email, searches, online marketing and advertising, social media, online assurance, cloud computing and mobile devices.    MODULE 2: Privacy in Technology   Unit 1: Understanding the Need for Privacy in the IT Environment This unit highlights the impact that regulatory activities, security threats, advances in technology and the increasing proliferation of social networks have on IT departments.   Unit 2: Core Privacy Concepts This unit reveals how privacy compliance becomes more attainable through developing information lifecycle plans, data identification and classification systems and data flow diagrams.   Unit 3: Regulations and Standards Impacting Privacy in IT This unit introduces privacy laws, regulations and standards that can help IT professionals design better privacy programmes and systems to handle personal information throughout the data lifecycle.   Unit 4: Privacy in Systems and Applications This unit develops an understanding of the risks inherent in the IT environment and how to address them.   Unit 5: Online Privacy Issues This unit presents information about online threats, threat prevention and the role of IT professionals in ensuring proper handling of user data.   Unit 6: De-identifying and Anonymizing Personally Identifiable Information This unit reveals the importance of personally identifiable information and methods for ensuring its protection.   Unit 7: Cloud Computing This unit evaluates privacy and security concerns associated with cloud services, and standards that exist to advise on their use. Prerequisites   There are no prerequisites for this course but attendees would benefit from a review of the materials on the IAPP site. What's Included?   1 years membership of the IAPP  Refreshments & Lunch (Classroom courses only) Participant Guide Official Study Guides Official Practice Exam Official Q&A The Exam Fees Who Should Attend?   The CIPT credential shows you've got the knowledge to build your organisation's data protection structures from the ground up. With regulators worldwide calling for tech professionals to factor data protection into their products and services, the job market for privacy-trained IT pros has never been stronger. As a result, the CIPT is targeted towards; Data Protection Officers IT Managers and Administrators Records Managers System Developers IT Security specialists Accreditation Our Guarantee   We are an approved IAPP Training Partner. You can learn wherever and whenever you want with our robust classroom and interactive online training courses. Our courses are taught by qualified practitioners with a minimum of 25 years commercial experience. We strive to give our delegates the hands-on experience. Our courses are all-inclusive with no hidden extras.  The one-off cost covers the training, all course materials, and exam voucher. Our aim: To achieve a 100% first time pass rate on all our instructor-led courses. Our Promise: Pass first time or 'train' again for FREE. *FREE training offered for retakes - come back within a year and only pay for the exam.

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Getting Started The QUALIFI Level 3 Diploma in Introduction to Management programme aims to provide a career path for learners who wish to develop their core capabilities within the business sector. It is designed for those with management responsibilities but no formal training and is particularly suited to practising team leaders seeking to move to the next management level. Furthermore, it will provide an entry-level qualification for those who have studied Business-related subjects at Level 3 and wish to gain skills and competencies for employment in a management setting. In addition, the industry has recognised that leadership and management training is essential for business growth, particularly in high-tech, high-paced business environments that need to respond to a rapidly changing environment. To achieve this, the vital attributes of being able to communicate, inspire and lead often need to be improved, which are crucial to achieving organisational success. Key Benefits Introduction to business operations management to facilitate organisational excellence. Understand financial recording and reporting requirements to interpret financial information. Examine the value of team and effective team management. Introduction to leadership skills Understand the organisation's culture and the significance of an ethical business approach. Understand the concept of workplace welfare Key Highlights Remember! The assessment for the qualification is done based on assignments only, and you do not need to worry about writing any exam. With the School of Business and Technology London, you can complete the qualification at your own pace, choosing online or blended learning from the comfort of your home. Learning and pathway materials and study guides developed by our QUALIFI-approved tutors will be available around the clock in our cutting-edge learning management system. Most importantly, at the School of Business and Technology London, we will provide comprehensive tutor support through our dedicated support desk. If you choose your course with blended learning, you will also enjoy live sessions with an assigned tutor, which you can book at your convenience. Career Pathways The QUALIFI 3 Diploma in Introduction to Management can open many career pathways including, but not limited to: Operations Manager with an estimated average salary of £28,000 per annum Office Manager, with an estimated average salary of £30,000 per annum Financial Planner with an estimated average salary of £22,000 per annum Program Manager with an estimated average salary of £25,000 per annum Junior Manager with an estimated average salary of £22,000 per annum Business Analyst with an estimated average salary of £30,000 per annum Fleet Manager, with an estimated average salary of £25,000 per annum About Awarding Body QUALIFI, recognised by Ofqual awarding organisation has assembled a reputation for maintaining significant skills in a wide range of job roles and industries which comprises Leadership, Hospitality & Catering, Health and Social Care, Enterprise and Management, Process Outsourcing and Public Services. They are liable for awarding organisations and thereby ensuring quality assurance in Wales and Northern Ireland. What is included? Outstanding tutor support that gives you supportive guidance all through the course accomplishment through the SBTL Support Desk Portal. Access our cutting-edge learning management platform to access vital learning resources and communicate with the support desk team. Quality learning materials such as structured lecture notes, study guides, and practical applications, which include real-world examples and case studies, will enable you to apply your knowledge. Learning materials are provided in one of the three formats: PDF, PowerPoint, or Interactive Text Content on the learning portal. The tutors will provide Formative assessment feedback to improve the learners' achievements. Assessment materials are accessible through our online learning platform. Supervision for all modules. Multiplatform accessibility through an online learning platform facilitates SBTL in providing learners with course materials directly through smartphones, laptops, tablets or desktops, allowing students to study at their convenience. Live Classes (for Blended Learning Students only) Entry Requirements The qualification has been designed to be accessible without artificial barriers restricting access and progression. Entry to the staff will be through a centre interview, and learners will be expected to hold the following: qualifications at Level 2 or; work experience in a business environment and demonstrate ambition with clear career goals; Level 3 qualification in another discipline and want to develop their careers in management. Progression Upon completing this Level 3 diploma, learners can progress to a QUALIFI Level 4 qualification. Learners can also step directly into employment in an associated profession. Why gain a QUALIFI Qualification? This suite of qualifications provides enormous opportunities to learners seeking career and professional development. The highlighting factor of this qualification is that: The learners attain career path support who wish to pursue their career in their denominated sectors; It helps provide a deep understanding of the health and social care sector and managing the organisations, which will, in turn, help enhance the learner's insight into their chosen sector. The qualification provides a real combination of disciplines and skills development opportunities. The Learners attain in-depth awareness concerning the organisation's functioning, aims and processes. They can also explore ways to respond positively to this challenging and complex health and social care environment. The learners will be introduced to managing the wide range of health and social care functions using theory, practice sessions and models that provide valuable knowledge. As a part of this suite of qualifications, the learners will be able to explore and attain hands-on training and experience in this field. Learners also acquire the ability to face and solve issues then and there by exposure to all the Units. The qualification will also help to Apply scientific and evaluative methods to develop those skills. Find out threats and opportunities. Develop knowledge in managerial, organisational and environmental issues. Develop and empower critical thinking and innovativeness to handle problems and difficulties. Practice judgement, own and take responsibility for decisions and actions. Develop the capacity to perceive and reflect on individual learning and improve their social and other transferable aptitudes and skills. Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Managing Business Operations Reference No : A/617/5537 Credit : 10 || TQT : 100 This unit aims to familiarise learners with the essential aspects of businesses and their operations in both external and internal business environments. The unit emphasises that operational control and sound policies and best practices lead to organisational excellence. UNIT2- An Introduction to Finance Reference No : F/617/5538 Credit : 10 || TQT : 100 This unit introduces learners to practical accounting and financial reporting techniques managers in business organisations use. Learners will gain an understanding of the budgetary control process. UNIT3- Working in Teams Reference No : J/617/5539 Credit : 10 || TQT : 100 To understand units role within organisations and how the human elements interact. The unit also examines the value of team and group working and how these are formed and work together. UNIT4- An Introduction to Leadership Skills Reference No : A/617/5540 Credit : 10 || TQT : 100 This unit aims to provide the learner with an introduction to leadership skills, how they can be identified and developed, and to show the importance of motivating others. UNIT5- Organisational Culture Reference No : F/617/5541 Credit : 10 || TQT : 100 To understand aspects of an organisation's culture, its effects on its activities and management, and the significance of an ethical business approach. UNIT6- Workplace Welfare Reference No : J/617/5542 Credit : 10 || TQT : 100 To understand that workforce welfare ensures that everybody employed within the organisation is valued. To comprehend health and safety responsibilities and benefits gained from being part of the organisation. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.

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