53991 Courses in Cardiff delivered Online

Course Overview The way you treat your customers can make or break the deal. That's why the first rule of building a successful business is excellent customer service.  Learn the fundamentals of this vital area of business with our top-notch Customer Service Skills Training course. This is a course that will help you work on your skills and increase the potential of your career. The course will be delivered through engaging video lessons. Through these lessons, you will be able to deepen your knowledge of Customer Relationship Management. Then the course will educate you on effective communication strategies with consumers. In addition, you will get the chance to develop the skills required for dealing with customer complaints. By the end of the course, you will learn the ways you can improve customer service and create a satisfied customer base.  So, join today and master the art of customer service! Course Sneak Peek Learning Outcomes Recognise the characteristics of quality customer service Understand the major principles of customer relationship management Develop the skills to establish effective communication with your customers Build the competence to handle customer complaints with expertise Identify the vital areas for improving the quality of customer service Course Promo Why Should Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email. What Skills Will You Learn from This Course? Communication Customer service Problem-solving Customer relationship management Who Should Take this Customer Service Skills Training? Whether you're an existing practitioner or an aspiring professional, this course will enhance your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Customer Service Skills Training is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Path This exclusive Customer Service Skills Training course will equip you with effective skills and abilities and help you explore career paths such as  ManagerCustomer Service Executive Retail Manager Course Curriculum Module 01: Introduction to Customer Service Introduction to Customer Service 00:06:00 Module 02: Characteristics of Good Customer Service Characteristics of Good Customer Service 00:04:00 Module 03: Customer Relationship Management Customer Relationship Management 00:04:00 Module 04: Communicate with Customers Communicate with Customers 00:06:00 Module 05: Handling Customer Complaints Handling Customer Complaints 00:06:00 Module 06: Problem Solving Over Phone Problem Solving Over Phone 00:05:00 Module 07: Improving Customer Service Improving Customer Service 00:07:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

Description: It is no secret that one of the essential elements of a well-functioning workplace is for employees to receive regular feedback on their performance. Delivering Constructive Criticism is one of the most challenging things for anyone. The Constructive Criticism Diploma is designed to give you all the valuable knowledge and skills that will assist you with this challenging task. You will learn how criticism works and how to plan and prepare for a critique using methods that will ensure that the person on the receiving end of the criticism is driven to work towards improvement and rectify the mistakes made in the past. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Constructive Criticism Diploma is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Constructive Criticism Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Constructive Criticism Diploma Module One: Getting Started 00:05:00 Module Two: When Should Feedback Occur? 00:15:00 Module Three: Preparing and Planning 00:15:00 Module Four: Choosing a Time and Place 00:15:00 Module Five: During the Session (I) 00:15:00 Module Six: During the Session (II) 00:15:00 Module Seven: Setting Goals 00:15:00 Module Eight: Diffusing Anger or Negative Emotions 00:15:00 Module Nine: What Not to Do 00:15:00 Module Ten: After the Session (I) 00:15:00 Module Eleven: After the Session (II) 00:15:00 Module Twelve: Wrapping Up 00:05:00 Mock Exam Mock Exam- Constructive Criticism Diploma 00:20:00 Final Exam Final Exam- Constructive Criticism Diploma 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Diploma in Professional Chef Overview  If you find joy in trying out exotic spices and experimenting with new recipes, then becoming a chef can be the most satisfying profession for you. It will give you the opportunity to do what you love and earn a handsome amount at the same time. The Diploma in Professional Chef course will be the best place to start your training. It will give a walk through the culinary world and help you develop your knowledge of food. The Diploma in Professional Chef course will introduce you to the fundamental traits of a successful chef. In this course, you will learn about the essential tools and equipment required in every kitchen. From chopping skills to cooking different cuisine, you will be able to learn the essentials in this course. Here, the informative modules will elevate your knowledge of different cooking techniques. In addition, you will receive detailed lessons on how to open and run a food business. Along with valuable cooking skills, this Diploma in Professional Chef course will also provide you with a wide range of recipes. In addition, upon completing the course, you will receive a certificate; this certificate will help you pursue a promising career in the culinary industry. Learning Outcomes Learn the basic skills required to become a chef Familiarise yourself with the tools and equipment used in a kitchen Understand the mix of sweet, spicy and savoury Build your expertise in cooking different types of cuisines Grab valuable cooking tips and techniques Get introduced to the core principles of food business management Learn a wide range of cooking recipes Who is this Course for? This Diploma in Professional Chef course is the perfect training ground for aspiring chefs. It will provide them with the fundamentals of cooking. In addition, it will also assist them in becoming professional chefs. Why Choose this Diploma in Professional Chef Course? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result UK & internationally recognised accredited qualification Access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities 24/7 student support via email. Entry Requirement This course is available to all learners of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. A good understanding of the English language, numeracy, and ICT is required to attend this course. Assessment At the end of the course, you will be required to sit for an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Moreover, before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Path The Diploma in Professional Chef course is a useful qualification to possess, especially to people with careers in: Chef Restaurant Owner Food and Restaurant Manager Caterer Becoming a Chef Can TV Chefs Teach You To Cook? 00:30:00 Improving Cooking And Food Preparation Skills 00:15:00 Catering To Unique Tastes 00:30:00 Qualities Of A Successful Chef 00:30:00 Achieve Perfection As A Saucier 00:30:00 Becoming The Perfect Chef 01:00:00 Equipment For Perfect Chefs 00:30:00 How To Become The Perfect Chef: Attending School 00:30:00 The Keys To Getting and Using Feedback 00:30:00 What Can You Do With A Culinary Degree 01:00:00 Knife Skills For The Perfect Chef 00:30:00 Making Meals Easy to Eat Healthy 00:30:00 Plating for the At Home Chef 00:30:00 Perfect Chefs Choose A Speciality 00:30:00 Finding Local Cooking Classes 00:30:00 How Can You Become a Professional Chef 00:30:00 The Physical Qualities of the Perfect Chef 00:15:00 The Importance of Testing Recipes 00:15:00 The Chefs Important Baking Tools 01:00:00 The Learning Curve To Becoming The Perfect Chef 00:15:00 The Job of a Professional Chef 00:30:00 The Mix of Sweet, Spicy and Savory 00:30:00 The Perfect At Home Chef 00:30:00 The Perfect Chef Opens A Restaurant 00:15:00 The Physical Demand of Being a Chef 00:15:00 Kitchen Management Buying Kitchen Equipment: Tips And Tricks To Save Money 01:00:00 The Well Equipped Kitchen 00:15:00 Take Inventory 01:00:00 Be Wary Of The Latest Trends 01:00:00 Inexpensive Vs. Cheap 00:15:00 Needing Vs. Wanting 01:00:00 Comparison Shopping 01:00:00 How To Find The Best Deals 01:00:00 Secrets Of Outdoor Cooking Recipes 01:00:00 Once A Month Cooking Recipes 00:15:00 Mother's Day Cooking Made Easy 01:00:00 Mardi Gras Cooking Cajun Style 00:30:00 Learn To Cook Italian Food On Vacation 01:00:00 Cooking With A Dutch Oven 01:00:00 Recipes Of Italian Vegetarian Cooking 01:00:00 Home Cooking Network: An Array Of Recipes 00:30:00 America's Home Cooking: The Television Program 01:00:00 A Wonderful Experience With Outdoor Cooking Burners 00:30:00 Cooking For Sunday Dinner 01:00:00 Healthy Cooking Oils 01:00:00 Cooking Cajun Food 01:00:00 Paula's Home Cooking Recipes 00:30:00 The Importance Of Eating A Healthful Vegetarian Diet 01:00:00 Italian Food On A Date 00:30:00 The History Of Pasta In Italian Food 01:00:00 Review Of Different Vegetarian Cooking Shows 00:30:00 Italian Cooking Brochutto 01:00:00 Cooking Christmas Cookies 01:00:00 Back To Beginning For President's Day Cooking 00:30:00 Microwave Bacon Cooking Equipment 00:30:00 Cheap Italian Food In Milan 01:00:00 Chinese Cooking Wok 01:00:00 7 Useful Cooking Tips And Hints 01:00:00 Down Home Cooking 00:30:00 Italian Cooking School 00:30:00 Cooking Games 00:30:00 Italian Cooking Recipes 00:30:00 French Cooking Holidays 00:30:00 Managing Restaurant Food Business Basics 00:30:00 Put Together Your Business Concept 00:30:00 Identify your Target Market 00:30:00 Identify Your Competition 00:30:00 Write A Mission Statement 00:30:00 Downline Basics 00:30:00 Equipment And Supplies 00:30:00 Marketing And Quality Control 00:30:00 Wrapping Up 00:15:00 Recipes Recipe - I 01:00:00 Recipe - II 01:00:00 Recipe - III 01:00:00 Recipe - IV 01:00:00 Recipe - V 01:00:00 Recipe - VI 01:00:00 Recipe - VII 01:00:00 Recipe - VIII 01:00:00 Recipe - IX 01:00:00 Recipe - X 01:00:00 Recipe - XI 00:30:00 Recipe - XII 00:30:00 Recipe - XIII 00:15:00 Recipe - XIV 00:30:00 Recipe - XV 00:30:00 Recipe - XVI 01:00:00 Recipe -XVII 01:00:00 Recipe -XVIII 01:00:00 Recipe -XIX 01:00:00 Recipe -XX 01:00:00 Recommended Reading Recommended Reading: Diploma in Professional Chef 00:00:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam- Diploma in Professional Chef 00:30:00 Final Exam Final Exam- Diploma in Professional Chef 00:30:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

Diploma in Poultry Farming Overview Poultry farming is a profitable agribusiness. It doesn't necessitate a large amount of land or money. Moreover, it provides a high yield. Start your poultry farming journey with the Diploma in Poultry Farming course and work towards a lucrative poultry business.  In this Diploma in Poultry Farming course, you'll learn the most effective methods of organic poultry farming. The program will strengthen your ability to raise chicken, geese, ducks, or other poultry for selling and consuming meat and eggs. In addition, the training will look into the aspects of feeding organic poultry, breeding, brooding, and the slaughter procedures in poultry.  Next, the course will guide you through the intriguing steps of starting a free-range chicken farm. Furthermore, it will teach you the marketing techniques to make your poultry products stand out. The course will also introduce you to the challenges that could affect the success of your business and how to overcome them.  Course Preview Learning Outcomes Familiarise yourself with the roles and responsibilities of an organic poultry farmer Learn how to make organic feeds for poultry Enrich your knowledge of brooding in poultry Know about poultry processing Get great ideas on how much to invest in poultry Gain insights into marketing poultry products Why Choose Us? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result UK & internationally recognised accredited qualification Access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities 24/7 student support via email. Who is the Diploma in Poultry Farming Course for? This Diploma in Poultry Farming course is suitable for anyone interested in gaining the relevant skills in poultry farming. In addition, the course is highly appropriate for professionals interested in starting their own poultry farm. Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy, and ICT are required to attend this course. Assessment  At the end of the course, you will be required to submit an assignment. The instructor will assess your assignment. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £14.99 or in PDF format at a cost of £11.99. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Career Path Diploma in Poultry Farming Course provides useful skills to possess, and would be beneficial for the following professionals: Poultry farm specialist. Poultry grader. Poultry inspector. Breeder. Livestock appraiser. Meat inspector. Artificial insemination technician. Diploma in Poultry Farming Module 01: Introduction to Poultry Farming Introduction to Poultry Farming 00:21:00 Module 02: Poultry Nutrition Poultry Nutrition 00:14:00 Module 03: Diseases Diseases 00:17:00 Module 04: Vaccination Vaccination 00:16:00 Module 05: Layers Layers 00:18:00 Module 06: Broilers Broilers 00:13:00 Module 07: Ducks Ducks 00:15:00 Module 08: Turkey Turkey 00:14:00 Module 09: Incubation Incubation 00:15:00 Module 10: Brooding Brooding 00:31:00 Module 11: Housing and the Environment Housing and the Environment 00:18:00 Module 12: Record Keeping, Economics and Marketing Record Keeping, Economics and Marketing 00:23:00 Module 13: Insect and Pest Control Insect and Pest Control 00:16:00 Module 14: Safety and Awareness Farming Safety and Awareness 00:28:00 Assignment Assignment - Diploma in Poultry Farming 00:00:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

Description: Everyone wants success in life. The Personal Development and Productivity Level 2 course teaches you the effective strategies for becoming a successful man. The course helps to gain your destiny and guides you to be more productive and creative than previous. Throughout the course, you will explore the techniques of time management, planning and decisions making skills. Apart from these, the course covers the procedures of overcoming the mental, physical and emotional traps. The proper ways of setting goals, tracking portfolios for seeing the gradual development and the importance of ongoing assessment - everything will cover in the course. In short, the course gives you an overall idea of controlling your mind and encourages you to be confident and creative for gaining success. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Personal Development and Productivity Level 2 is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Personal Development and Productivity Level 2 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Personal Development and Productivity Introduction to Super Success 00:08:00 Super Productivity - A Quick Takeaway 00:05:00 What This Course Will Teach You 00:04:00 Your Journey Starts Here - Yay! 00:05:00 Mindset Management - The 5 Keys to Success 00:05:00 Overcoming Mental Traps - 4 Lies to Unlearn 00:05:00 Overcoming Physical Traps 00:04:00 Overcoming Emotional Traps - The 4 'Lack' Myths 00:05:00 Practical Time Management 00:05:00 Advanced Time Management 00:05:00 Identifying Your Goals 00:04:00 Designing Your Perfect Future - The 5 Key Elements 00:05:00 You Gotta Think Bigger! 00:05:00 Planning For Success 00:07:00 Changing Your Energy 00:05:00 The Importance of Ongoing Assessment 00:03:00 Making The Right Decisions 00:05:00 Ask for What You Want 00:05:00 Just Do It 00:03:00 Just BE It 00:05:00 Just Live It 00:04:00 Becoming a Superhero 00:02:00 Conclusion 00:02:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Online Electrician Course Overview From regular households to factories and offices, electrical problems are common occurrences. That's why a good electrician is always in demand. If you are looking for a job or planning to change your current employment, becoming an electrician can be a profitable option for you. The Online Electrician Course can teach you the essential knowledge and skills to pursue your career as an electrician. The Online Electrician Course will provide you with an in-depth understanding of electricity. First, you will learn about the basic principles of electricity. Then the course will educate you on electrical units and Ohm's law. Gradually, you will get the opportunity to learn about direct and alternating current. The easy-to-follow modules will teach you the principles of voltage and resistance. In addition, you will enrich your understanding of capacitance and capacitors. Lastly, the course will help you develop a clear understanding of safety procedures.  This Online Electrician Course will help you grasp an overall understanding of the electrical system. In addition, you will receive a certificate after completing the course. This certificate will add extra weight to your resume.  Course Preview Learning Outcomes Get introduced to the basic principles of electricity Familiarise yourself with electrical units and Ohm's law Enrich your knowledge of direct current and alternating current Learn the fundamentals of voltage and resistance Develop the ability to work with capacitors Build the essential skills to take safety precautions Who is the Online Electrician Course for? This course is certified by CPD Quality Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Why Choose this Online Electrician Course? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities 24/7 student support via email. Entry Requirement This course is available to all learners of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. A good understanding of the English language, numeracy, and ICT are required to attend this course. Assessment At the end of the course, you will be required to sit for an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Path The Online Electrician Course is a useful qualification to possess, especially to people with careers in: Electrician Maintenance Electrician Handy Person Online Electrician Course - Updated version Module 01: Introduction and Basics 00:18:00 Module 02: Electrical Units and Ohm's Laws 00:20:00 Module 03: Direct Current 00:23:00 Module 04: Alternating Current Basics 00:22:00 Module 05: Voltage and Resistance 00:26:00 Module 6: Capacitance and Capacitors 00:22:00 Module 7: Magnetism 00:27:00 Module 8: Safety Precautions 00:31:00 Mock Exam Mock Exam - Online Electrician Course 00:20:00 Final Exam Final Exam- Online Electrician Course 00:20:00 Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00 Online Electrician Course - Old version Basic Electrical Terms 00:15:00 The Wonder of Electricity 00:15:00 Energy Foundation 00:15:00 Joules 00:15:00 More on Electrical Generation and Transmission 00:15:00 Electrical Principles and Application Section 00:15:00 Common Electrical Units used in Formulas and Equations are 00:15:00 Static and Current Electricity 00:30:00 Magnets and Electricity 00:15:00 Electromagnets and Electromagnetism 00:15:00 Understanding the Electric Charge 00:15:00 Electric Current 01:00:00 What is Electric Power? 01:00:00 Batteries Produce Electricity 00:15:00 Water and Electrical Principles are Very Similar 01:00:00 Electrical Theory 00:15:00 Understanding Voltage 00:15:00 Faraday's Law 00:15:00 Maxwell-Faraday Equation 00:15:00 Essential Electrical Tools 00:15:00 Electrical Safety 00:15:00 Assessing the risk 00:30:00 Electrical Test Equipment 00:15:00 Test equipment 00:30:00 Maintenance 00:15:00 Combined Inspection and Test (PAT) 01:00:00

Office Admin and Receptionist Course Overview: The Office Admin and Receptionist Course, an essential part of the evolving industry, caters to the increasing demand for skilled professionals in office administration. In today's dynamic business environment, efficient office management and exceptional receptionist skills are crucial for organisational success. This course equips individuals with the necessary knowledge and skills to excel in administrative roles, addressing emerging opportunities and challenges in the field. No matter the type or the size of an organisation, every office needs a receptionist and someone to take care of the administrative tasks. Therefore, if you can train yourself in administrative and receptionist work, you will have a lot of job opportunities knocking at your door. The Office Admin and Receptionist Course will provide you with quality training. It will equip you with the essential skills and confidence to carry out the responsibilities.  The Office Admin and Receptionist Course help you acquire the essential skills to become a proficient receptionist or an office admin. In this course, you will learn how to represent your company in the best possible manner. The easy-to-follow modules will help you in developing your telephone skills. Furthermore, you will become competent in record keeping and filing. In addition, this valuable course will teach you organisation skills, communication skills, time management skills, and more. Most importantly, this course will provide you with quality training in MS Excel. At the end of this Office Admin and Receptionist Course, you will receive a valuable certificate. This certificate will elevate your resume and increase your employability. So enrol now and get ready for a brilliant career. Learning Outcomes Understand the roles and responsibilities of a receptionist and an office administration Learn how to represent your boss and your company properly Develop the essential skills to handle the business telephones Enrich your knowledge of record keeping and filing system Build your organisation skills, communication skills and business writing skills Gain expertise on managing petty cash Become competent in MS Excel Who is the Office Admin and Receptionist Course for? This Office Admin and Receptionist Course is the perfect training ground for future office admins and receptionists. It will provide a clear understanding of their roles and responsibilities and also support in fulfilling these office administration responsibilities.  Why Choose this Office Admin and Receptionist Course? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result UK & internationally recognised accredited qualification Access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities 24/7 student support via email. Entry Requirement This course is available to all learners of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. A good understanding of the English language, numeracy, and ICT are required to attend this course. Assessment At the end of the course, you will be required to sit for an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99.  Career Path The Office Admin and Receptionist Course is a useful qualification to possess, especially to people with careers in: Administrative Assistant Secretary Administrator Office Manager Receptionist Office Administrator Office Admin and Receptionist Course - Updated Version Introduction to Reception and Receptionist 00:29:00 Business Telephone Skills 00:19:00 Representing Your Boss and Company 00:34:00 Mail Services and Shipping 00:25:00 Travel Arrangements 00:24:00 Organising Meeting and Conferences 00:25:00 Time Management 00:35:00 Record Keeping and Filing Systems 00:28:00 Business Writing Skills 00:40:00 Organisational Skills 00:25:00 Communication Skills 00:25:00 Customer Service 00:16:00 Effective Planning and Scheduling 00:39:00 Invoicing/Petty Cash 00:27:00 Business Environment 00:16:00 Advanced MS Excel How to Get the most of the course 00:01:00 Text formulas in Excel 00:08:00 Text Formulas Exercise 00:01:00 Text Formulas Exercise (answers) 00:01:00 Mathematical Formulas In Excel 00:04:00 Mathematical Formulas Exercise 00:01:00 Mathematical Formulas Exercise (answers) 00:01:00 Date and Time Formulas In Excel 00:06:00 Date and Time Formulas Exercise 00:01:00 Date and Time Exercise Formulas (answers) 00:01:00 Logic Formulas In Excel 00:12:00 Logic Formula Exercise 00:01:00 Logic Formula Exercise (answers) 00:01:00 Financial Formula In Excel 00:06:00 Financial Formula Exercise 00:01:00 Financial Formula Exercise (answers) 00:02:00 Informational Formula In Excel 00:04:00 Informational Formula Exercise 00:01:00 Informational Formula Exercise (answers) 00:01:00 Getting Traffic To Your Site 01:00:00 Menu Example with Excel Vlookup 00:08:00 Wildcard Search with Excel Vlookup 00:09:00 Looking to the Left with Excel Vlookup 00:17:00 2-Way Lookup 00:14:00 Comparing Lists with Excel Vlookup 00:03:00 Microsoft Excel Vlookup Tips and Tricks 00:14:00 Power Query Intro and Excel version 00:03:00 Excel Power Query - Introduction 00:03:00 Enabling M in Power Query 00:02:00 Transform Data - Trim in Excel Power Query 00:05:00 Transform Data - Format Dates and Values in Excel Power Query 00:02:00 Simple Expressions 00:08:00 Simple Expressions - Nested Expressions 00:03:00 Transform Data - Parsing URLs in Excel Power Query 00:05:00 Variables 00:08:00 Formatting Excel Keyboard Shortcuts 00:02:00 Table Excel Keyboard Shortcuts 00:02:00 Editing Excel Keyboard Shortcuts 00:05:00 Formula Excel Keyboard Shortcuts 00:03:00 Workbook Excel Keyboard Shortcuts 00:02:00 Handy Excel Shortcuts Keyboard Shortcuts 00:05:00 Office Admin and Receptionist Course - Old Version Admin Support Module One - Getting Started 00:30:00 Module Two - Getting Organized (I) 01:00:00 Module Three - Getting Organized (II) 01:00:00 Module Four - Managing Time 01:00:00 Module Five - Getting It All Done On Time 01:00:00 Module Six - Special Tasks 01:00:00 Module Seven - Verbal Communication Skills 01:00:00 Module Eight - Non-Verbal Communication Skills 01:00:00 Module Nine - Empowering Yourself 01:00:00 Module Ten - The Team of Two 01:00:00 Module Eleven - Taking Care of Yourself 01:00:00 Module Twelve - Wrapping Up 00:30:00 Administrative Management Module One - Getting Started 00:30:00 Module Two - Why Your Office Needs Administrative Procedures 01:00:00 Module Three - Gathering the Right Tools 01:00:00 Module Four - Identifying Procedures to Include 01:00:00 Module Five - Top Five Procedures to Record 01:00:00 Module Six - What to Include in Your Binder (I) 01:00:00 Module Seven - What to Include in Your Binder (II) 01:00:00 Module Eight - Organizing Your Binder 01:00:00 Module Nine - What Not to Include in the Procedure Guide 01:00:00 Module Ten - Share Office Procedure Guide 01:00:00 Module Eleven - Successfully Executing the Guide 01:00:00 Module Twelve - Wrapping Up 00:30:00 Organisational Skills Module One - Getting Started 00:30:00 Module Two - Remove the Clutter 01:00:00 Module Three - Prioritize 01:00:00 Module Four - Scheduling Your Time 01:00:00 Module Five - To Do Lists 01:00:00 Module Six - Paper and Paperless Storage 01:00:00 Module Seven - Organization in Your Work Area 01:00:00 Module Eight - Tools to Fight Procrastination 01:00:00 Module Nine - Organizing Your Inbox 01:00:00 Module Ten - Avoid the Causes of Disorganization 01:00:00 Module Eleven - Discipline is the Key to Stay Organized 01:00:00 Module Twelve - Wrapping Up 00:30:00 Organisational Skills Course for Administrator- Activities 00:00:00 Receptionist Receptionist 00:30:00 Importance of Receptionist 00:15:00 Different Types of Receptionist & Roles 01:00:00 Communication Skills for Receptionist 01:00:00 Telephone Skills 01:00:00 Listening Skills 01:00:00 Taking Messages 00:30:00 Presenting & Appearance 00:30:00 Reservation Procedure 00:15:00 Confidentiality Checklist 00:15:00 Being Organized as Receptionist 00:15:00 Becoming a Successful Receptionist 00:15:00 Customer Relations & Dealings Module One - Getting Started 00:30:00 Module Two - The Right Attitude Starts with You 01:00:00 Module Three - Stress Management (Internal Stressors) 01:00:00 Module Four - Stress Management (External Stressors) 00:30:00 Module Five - Transactional Analysis 01:00:00 Module Six - Why are Some Customers Difficult 01:00:00 Module Seven - Dealing with the Customer Over the Phone 01:00:00 Module Eight - Dealing with the Customer In Person 01:00:00 Module Nine - Sensitivity in Dealing with Customers 01:00:00 Module Ten - Scenarios of Dealing with a Difficult Customer 01:00:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 01:00:00 Module Twelve - Wrapping Up 00:30:00 Professional Telephone Receptionist Skills Module One - Getting Started 00:30:00 Module Two - Core Skills Required 01:00:00 Module Three - Self-Management (I) 01:00:00 Module Four - Self-Management (II) 01:00:00 Module Five - Time Management (I) 01:00:00 Module Six - Time Management (II) 01:00:00 Module Seven - Organizing and Planning (I) 01:00:00 Module Eight - Organizing and Planning (II) 01:00:00 Module Nine - Communication (I) 01:00:00 Module Ten - Communication (II) 01:00:00 Module Eleven - Additional Challenges 01:00:00 Module Twelve - Wrapping Up 00:30:00 Professional Telephone Receptionist Course - Activities 00:00:00 Recommended Reading Recommended Reading : Office Admin and Receptionist Course 00:00:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam- Office Admin and Receptionist Course 00:30:00 Final Exam Final Exam- Office Admin and Receptionist Course 00:30:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

Description: Why are there so many different organizational systems and time management methods out there? The answer is simple: it's like any other personal challenge, like weight loss or money management. Theres no simple, one size fits all answer. You must build a solution that works for you. By this Personal Development Boot Camp Training you will explore various time management and organizational tools and techniques so that you can build a customized productivity plan for your personal and professional lives. And you will emerge with a plan that works for you, so that you can start regaining control of your life. Learning Outcomes: Recognise the terms of personal proficiency and the skills sets can develop the personal productivity, as well as the attitudes we should nurture Elaborate the reasons for which multi-tasking is a myth Relate the role of long term goals for the short term effectiveness Learn sharing a personal vision and improve dreams as well as goals from it Execute the 80/20 rule know the way it should affect your planning Recognise the features of a healthy organisation system Improvise a strategy for a proficient workspace, involving a customised information centre as well as a filing system Implement a system allowing them for processing any kind of information crossing their desk Apply the Eisenhower principle to prioritise work as well as your routines so that you can simplify your life Realise the reasons for which they procrastinate along with developing strategies to tackle tasks Execute tools to turn their households more productive as well as more effective Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Personal Development Boot Camp Training is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Personal Development Boot Camp Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Modules Course Overview 00:15:00 Understanding Personal Efficiency 00:15:00 Developing the Right Attitude 00:15:00 Laying the Foundation 00:15:00 The Building Blocks of a Good Organizational System 00:15:00 Creating the Right Environment 00:30:00 Setting Up Your Virtual Environment 00:15:00 Setting Up Your Information Management Center 00:30:00 Managing Information in Six Easy Steps 00:15:00 Prioritizing Your Tasks 00:15:00 Saying No 00:15:00 Creating Routines 00:15:00 Stopping Procrastination Now (Not Later!) 00:15:00 Mock Exam Mock Exam- Personal Development Boot Camp Training 00:20:00 Final Exam Final Exam- Personal Development Boot Camp Training 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Do you suffer from panic attacks? Are you having a hard time or are you anxious most of the time? Then worry no more! This course will teach you ways on how to handle panic attacks and help people who are suffering from this disorder to get rid of it. Description: A panic attack is a mental issue which should be dealt with consideration and appropriate therapies. Panic attacks can become a minor mental issue to the long-term physical ailment. In this course, you will know about panic attacks and how it can be prevented. You will know the symptoms of panic attacks to avoid a more complicated condition that may cause greater damage. You will also be taught about cognitive behaviour therapy and learn what relaxation techniques should be used when panic attacks occur and learn how to control panic attacks. Who is the course for? Professionals or doctors who help their clients be free from panic attacks People who are suffering from panic attacks or disorder Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: This Panic Attack Management course is a useful qualification to possess, and would be beneficial for the following careers: Counsellors Health Practitioners Life Coaches Mentors Psychologists Therapists Pharmacist. Panic Attack Management Course Why to Panic Attacks 00:15:00 Symptoms of Panic Attacks 00:15:00 Types of Panic Attacks 00:30:00 Diagnosing Panic Attacks 00:30:00 Importance of Medication in Panic Attack Treatment 00:15:00 Cognitive Therapy 00:30:00 Relaxation Therapies for Panic Control 00:30:00 Wrapping up 00:15:00 Mock Exam Mock Exam- Panic Attack Management Course 00:20:00 Final Exam Final Exam- Panic Attack Management Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Course Overview Learn the art of effective time management with our exclusive Online Time Management Training course! The way you use your time will determine the success and failure of your personal and professional life. That's why it is crucial to use your time wisely and effectively.  This course was designed with the aim of helping you make the most of your time. The engaging yet easily digestible modules will teach you how to evaluate your current work practice and make a priority list. Then you will grasp the strategies for avoiding procrastination and learn the essentials of setting and achieving major goals. By the end of the course, you will learn to use different strategies for time management. If you want to thrive in your personal and professional life, enrol on the course today and master time management!  Course Sneak Peek Learning Outcomes Understand the process of assessing your current work practices to gain efficacy. Learn how to manage your tasks efficiently and set priorities Pick up the strategies to overcome procrastination Develop the skills required for setting your goals Know how to develop a plan that will lead you to your goal Grasp effective time management techniques Course Promo Why Should Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email. What Skills Will You Learn from This Course? Time Management Scheduling Who Should Take this Online Time Management Training? Whether you're an existing practitioner or an aspiring professional, this course will enhance your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Online Time Management Training is available to learners of all academic backgrounds.  But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Path This exclusive Online Time Management Training course will equip you with effective skills and abilities and help you explore career paths such as  ManagerTeacherOffice Worker Business person Course Curriculum Module 01: Importance and Benefits of Time Management Importance and Benefits of Time Management 00:05:00 Module 02: Assess Your Current Work Practice Assess Your Current Work Practice 00:07:00 Module 03: Identify the Priorities Identify the Priorities 00:12:00 Module 04: Overcome Procrastination Overcome Procrastination 00:13:00 Module 05: Set Your Goals Set Your Goals 00:08:00 Module 06: Plan The Work and Work The Plan Plan The Work and Work The Plan 00:13:00 Module 07: Effective Time Management Techniques Effective Time Management Techniques 00:09:00 Module 08: The Art of Anticipating The Art of Anticipating 00:08:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00