Name: Baking and Candle Making Business - QLS Endorsed Diploma
Price: 300 GBP
Availability: InStock

<p>Proper management of retail operations is crucial to the success of any business in the retail industry. It involves overseeing inventory, sales, marketing, and customer service to ensure that customers are satisfied and the business is profitable. On the other hand, warehouse safety is essential for the protection of employees and the efficient operation of the warehouse.</p> <p>Our comprehensive two-course bundle in Retail Management &amp; Warehouse Safety, endorsed by the Quality Licence Scheme (QLS), provides you with the knowledge and skills required to excel in these industries. Our courses are designed to equip you with the essential skills necessary to succeed in the retail and warehouse industries.</p> <p>Both of our courses are endorsed by the Quality Licence Scheme, which is a testament to the quality and rigour of our training. Upon completion of the courses, you'll receive a certificate that is recognised by employers across the retail industry, giving you a competitive edge in your job search or promotion.</p> <p>In addition to these two QLS-endorsed courses, you will also have access to five CPD-QS accredited courses, including Supply Chain Management, Merchandising, Manual Handling Awareness Course, Business Law, and Tax Accounting. These courses are designed to further enhance your skills and knowledge, providing you with a competitive edge in the job market.</p> <p><strong>This bundle comprises the following courses:</strong></p> <p><strong>QLS Endorsed Courses:</strong></p> <ul> <li><strong>Course 01:</strong>Advanced Diploma in Retail Management at QLS Level 7</li><li><strong>Course 02:</strong>Certificate in Warehouse Safety Training at QLS Level 3</li></ul> <p><strong>CPD QS Accredited Courses:</strong></p> <ul> <li><strong>Course 03:</strong> Business Law</li><li><strong>Course 04:</strong> Supply Chain Management</li><li><strong>Course 05:</strong> Merchandising</li><li><strong>Course 06:</strong> Tax Accounting</li><li><strong>Course 07:</strong> Manual Handling Awareness Course</li></ul> <p><strong>Learning Outcomes:</strong></p> <ul> <li>Gain an in-depth understanding of the retail industry and its management practices.</li><li>Learn how to maintain a safe working environment in a warehouse setting.</li><li>Develop an understanding of supply chain management and its role in the retail industry.</li><li>Understand the principles of merchandising and its significance in a retail business.</li><li>Acquire knowledge of manual handling techniques to prevent workplace injuries.</li><li>Develop a strong understanding of business law and its application in the retail industry.</li><li>Learn the fundamentals of tax accounting and its importance in a retail business.</li></ul> <p><strong>Please Note:</strong> Imperial Academy is a One Education approved resale partner for Quality Licence Scheme Endorsed courses.</p><p>Our Retail Management course will provide you with a deep understanding of the retail industry, its management practices, and the essential skills required to excel in this field. You will learn about the various types of retailers, how to manage stock levels, sales techniques, and how to create an effective retail marketing strategy. Our experienced instructors will guide you through these topics, equipping you with the tools and knowledge to become a successful retail manager.</p> <p>In the Warehouse Safety course, you will learn how to maintain a safe working environment in a warehouse setting. This course covers all aspects of warehouse safety, from identifying hazards to implementing safety protocols. You will also learn about the various types of equipment used in warehouses, and how to safely operate and maintain them. By completing this course, you will be equipped with the knowledge and skills to ensure that your workplace is safe for you and your colleagues.</p> <p><strong>Certification</strong></p> <p>In pursuing QLS-endorsed courses, learners attain not only profound understanding but also amplify their professional prowess, enriching their curriculum vitae.</p> <p><strong>The Quality Licence Scheme </strong>stands as a reputable and distinguished endorsement, emblematic of exceptional standards and excellence throughout the UK.</p> <p>Investing in this comprehensive package, learners will not only receive one but TWO HARD COPY QLS ENDORSED CERTIFICATES conveniently <strong>delivered to their doorstep!</strong></p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                             <ul> <li>Individuals interested in pursuing a career in retail management and warehouse safety.</li><li>Retail employees looking to enhance their skills and knowledge.</li><li>Warehouse employees looking to advance their careers.</li><li>Small business owners looking to improve their business management practices.</li></ul> 
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                             <ul> <li>Retail Manager: £22,000 - £45,000</li><li>Warehouse Manager: £22,000 - £45,000</li><li>Supply Chain Manager: £30,000 - £60,000</li><li>Merchandiser: £18,000 - £40,000</li><li>Business Lawyer: £30,000 - £100,000</li><li>Tax Accountant: £20,000 - £50,000</li></ul> 
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>

                        </div>

Proper management of retail operations is crucial to the success of any business in the retail industry. It involves overseeing inventory, sales, marketing, and customer service to ensure that customers are satisfied and the business is profitable. On the other hand, warehouse safety is essential for the protection of employees and the efficient operation of the warehouse.
Our comprehensive two-course bundle in Retail Management & Warehouse Safety, endorsed by the Quality Licence Scheme (QLS), provides you with the knowledge and skills required to excel in these industries. Our courses are designed to equip you with the essential skills necessary to succeed in the retail and warehouse industries.
Both of our courses are endorsed by the Quality Licence Scheme, which is a testament to the quality and rigour of our training. Upon completion of the courses, you'll receive a certificate that is recognised by employers across the retail industry, giving you a competitive edge in your job search or promotion.
In addition to these two QLS-endorsed courses, you will also have access to five CPD-QS accredited courses, including Supply Chain Management, Merchandising, Manual Handling Awareness Course, Business Law, and Tax Accounting. These courses are designed to further enhance your skills and knowledge, providing you with a competitive edge in the job market.
This bundle comprises the following courses:
QLS Endorsed Courses:
Course 01:Advanced Diploma in Retail Management at QLS Level 7
Course 02:Certificate in Warehouse Safety Training at QLS Level 3
CPD QS Accredited Courses:
Course 03: Business Law
Course 04: Supply Chain Management
Course 05: Merchandising
Course 06: Tax Accounting
Course 07: Manual Handling Awareness Course
Learning Outcomes:
Gain an in-depth understanding of the retail industry and its management practices.
Learn how to maintain a safe working environment in a warehouse setting.
Develop an understanding of supply chain management and its role in the retail industry.
Understand the principles of merchandising and its significance in a retail business.
Acquire knowledge of manual handling techniques to prevent workplace injuries.
Develop a strong understanding of business law and its application in the retail industry.
Learn the fundamentals of tax accounting and its importance in a retail business.
Please Note: Imperial Academy is a One Education approved resale partner for Quality Licence Scheme Endorsed courses.
Our Retail Management course will provide you with a deep understanding of the retail industry, its management practices, and the essential skills required to excel in this field. You will learn about the various types of retailers, how to manage stock levels, sales techniques, and how to create an effective retail marketing strategy. Our experienced instructors will guide you through these topics, equipping you with the tools and knowledge to become a successful retail manager.
In the Warehouse Safety course, you will learn how to maintain a safe working environment in a warehouse setting. This course covers all aspects of warehouse safety, from identifying hazards to implementing safety protocols. You will also learn about the various types of equipment used in warehouses, and how to safely operate and maintain them. By completing this course, you will be equipped with the knowledge and skills to ensure that your workplace is safe for you and your colleagues.
Certification
In pursuing QLS-endorsed courses, learners attain not only profound understanding but also amplify their professional prowess, enriching their curriculum vitae.
The Quality Licence Scheme stands as a reputable and distinguished endorsement, emblematic of exceptional standards and excellence throughout the UK.
Investing in this comprehensive package, learners will not only receive one but TWO HARD COPY QLS ENDORSED CERTIFICATES conveniently delivered to their doorstep!
 CPD 
10 CPD hours / points  Accredited by CPD Quality Standards
 Who is this course for? 
Individuals interested in pursuing a career in retail management and warehouse safety.
Retail employees looking to enhance their skills and knowledge.
Warehouse employees looking to advance their careers.
Small business owners looking to improve their business management practices.
 Career path 
Retail Manager: £22,000 - £45,000
Warehouse Manager: £22,000 - £45,000
Supply Chain Manager: £30,000 - £60,000
Merchandiser: £18,000 - £40,000
Business Lawyer: £30,000 - £100,000
Tax Accountant: £20,000 - £50,000
 Certificates 
Certificate of completion
 Hard copy certificate - Included 

Imperial Academy

Level 3 & 7 Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 5 CPD Courses | Lifetime Access

Retail Management & Warehouse Safety

General Admission

<p>Looking for a way to take your administrative skills to the next level? Look no further than our Minute Taking and Document Control Diploma course!</p><p><strong>Endorsed by the Quality Licence Scheme</strong>, this comprehensive course is designed to equip you with the essential knowledge and skills required to excel in administration. Whether you want to enhance your CV or improve your professional development, this course is perfect for you.</p><p>During the course, you will learn the fundamentals of minute-taking and document control, including how to effectively record and distribute minutes, how to create professional documents, and how to manage documentation in accordance with legal and regulatory requirements. Our experienced instructors will guide you through each module of the course, providing practical tips and real-world examples to help you better understand the material.</p><p>Upon completion of the course, you will receive a hardcopy certificate endorsed by the Quality Licence Scheme, providing you with tangible proof of your newly acquired skills and knowledge. This certificate can be used to showcase your achievements to current and future employers, helping you stand out in a crowded job market.</p><p>So what are you waiting for? Sign up for our <strong>Minute Taking and Document Control Diploma</strong> course today and take the first step towards unlocking your full potential in the administration field.</p><p><strong>This bundle comprises the following courses:</strong></p><p><strong>QLS Endorsed Courses:</strong></p><ul><li><strong>Course 01:</strong> Diploma in Minute Taking at QLS Level 5</li><li><strong>Course 02:</strong> Certificate in Document Control at QLS Level 3</li></ul><p><strong>CPD QS Accredited Courses:</strong></p><ul><li><strong>Course 03:</strong> Office Skills</li><li><strong>Course 04:</strong> Email Writing Training</li><li><strong>Course 05:</strong> Business Writing</li><li><strong>Course 06:</strong> Meeting Management Online - CPD Accredited</li><li><strong>Course 07:</strong> Microsoft Excel Complete Course 2019</li></ul><p><strong>Learning Outcomes</strong></p><ul><li>Develop essential skills for taking accurate and comprehensive minutes in various professional settings.</li><li>Learn how to effectively manage documents and records in accordance with legal and regulatory requirements.</li><li>Improve your email and business writing skills to communicate with colleagues and clients effectively.</li><li>Enhance your office skills, including time management, organisation, and customer service.</li><li>Master the art of meeting management to ensure productive and efficient meetings.</li><li>Gain proficiency in Microsoft Excel, a valuable data analysis and presentation tool.</li><li>Earn a comprehensive diploma that showcases your mastery of these essential skills and sets you apart in the job market.</li></ul><p>The Minute Taking Executive Training and Document Control courses are two essential components of our Minute Taking and Document Control Diploma bundle. The Minute Taking Executive Training course is designed to provide you with the necessary skills and knowledge to take accurate and comprehensive minutes in various professional settings. You will learn how to effectively record and distribute minutes and best practices for preparing for and following up on meetings. The Document Control course, on the other hand, is designed to teach you how to effectively manage documents and records in accordance with legal and regulatory requirements. You will learn how to create, revise, and distribute documents and maintain a document control system that ensures accuracy, accessibility, and security.</p><p><strong>Certification</strong></p><p>In pursuing QLS-endorsed courses, learners attain not only profound understanding but also amplify their professional prowess, enriching their curriculum vitae.</p><p><strong>The Quality Licence Scheme </strong>stands as a reputable and distinguished endorsement, emblematic of exceptional standards and excellence throughout the UK.</p><p>Investing in this comprehensive package, learners will receive not only one but <strong>Two Hard Copy QLS Endorsed Certificates</strong> conveniently <strong>delivered to their doorstep!</strong></p><p><strong>Please Note:</strong> Imperial Academy is a One Education approved resale partner for Quality Licence Scheme Endorsed courses.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        150 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <ul><li>Professionals looking to enhance their administrative skills and advance their careers</li><li>Individuals seeking to improve their minute-taking, document control, and general office skills</li><li>Those who want to learn how to manage meetings and communicate with colleagues and clients effectively</li><li>Individuals interested in gaining proficiency in Microsoft Excel</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>Anyone can enrol this Minute Taking and Document Control Diploma course.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>This bundle is beneficial for anyone looking to build their career as:</p><ul><li>Administrative Assistant (£18,000 - £25,000 per year)</li><li>Executive Assistant (£25,000 - £35,000 per year)</li><li>Office Manager (£22,000 - £35,000 per year)</li><li>Project Coordinator (£22,000 - £35,000 per year)</li><li>Business Analyst (£25,000 - £50,000 per year)</li><li>Data Analyst (£25,000 - £40,000 per year)</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Hard Copy QLS Certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>

                        </div>

Looking for a way to take your administrative skills to the next level? Look no further than our Minute Taking and Document Control Diploma course!
Endorsed by the Quality Licence Scheme, this comprehensive course is designed to equip you with the essential knowledge and skills required to excel in administration. Whether you want to enhance your CV or improve your professional development, this course is perfect for you.
During the course, you will learn the fundamentals of minute-taking and document control, including how to effectively record and distribute minutes, how to create professional documents, and how to manage documentation in accordance with legal and regulatory requirements. Our experienced instructors will guide you through each module of the course, providing practical tips and real-world examples to help you better understand the material.
Upon completion of the course, you will receive a hardcopy certificate endorsed by the Quality Licence Scheme, providing you with tangible proof of your newly acquired skills and knowledge. This certificate can be used to showcase your achievements to current and future employers, helping you stand out in a crowded job market.
So what are you waiting for? Sign up for our Minute Taking and Document Control Diploma course today and take the first step towards unlocking your full potential in the administration field.
This bundle comprises the following courses:
QLS Endorsed Courses:
Course 01: Diploma in Minute Taking at QLS Level 5
Course 02: Certificate in Document Control at QLS Level 3
CPD QS Accredited Courses:
Course 03: Office Skills
Course 04: Email Writing Training
Course 05: Business Writing
Course 06: Meeting Management Online - CPD Accredited
Course 07: Microsoft Excel Complete Course 2019
Learning Outcomes
Develop essential skills for taking accurate and comprehensive minutes in various professional settings.
Learn how to effectively manage documents and records in accordance with legal and regulatory requirements.
Improve your email and business writing skills to communicate with colleagues and clients effectively.
Enhance your office skills, including time management, organisation, and customer service.
Master the art of meeting management to ensure productive and efficient meetings.
Gain proficiency in Microsoft Excel, a valuable data analysis and presentation tool.
Earn a comprehensive diploma that showcases your mastery of these essential skills and sets you apart in the job market.
The Minute Taking Executive Training and Document Control courses are two essential components of our Minute Taking and Document Control Diploma bundle. The Minute Taking Executive Training course is designed to provide you with the necessary skills and knowledge to take accurate and comprehensive minutes in various professional settings. You will learn how to effectively record and distribute minutes and best practices for preparing for and following up on meetings. The Document Control course, on the other hand, is designed to teach you how to effectively manage documents and records in accordance with legal and regulatory requirements. You will learn how to create, revise, and distribute documents and maintain a document control system that ensures accuracy, accessibility, and security.
Certification
In pursuing QLS-endorsed courses, learners attain not only profound understanding but also amplify their professional prowess, enriching their curriculum vitae.
The Quality Licence Scheme stands as a reputable and distinguished endorsement, emblematic of exceptional standards and excellence throughout the UK.
Investing in this comprehensive package, learners will receive not only one but Two Hard Copy QLS Endorsed Certificates conveniently delivered to their doorstep!
Please Note: Imperial Academy is a One Education approved resale partner for Quality Licence Scheme Endorsed courses.
 CPD 
150 CPD hours / points  Accredited by CPD Quality Standards
 Who is this course for? 
Professionals looking to enhance their administrative skills and advance their careers
Individuals seeking to improve their minute-taking, document control, and general office skills
Those who want to learn how to manage meetings and communicate with colleagues and clients effectively
Individuals interested in gaining proficiency in Microsoft Excel
 Requirements 
Anyone can enrol this Minute Taking and Document Control Diploma course.
 Career path 
This bundle is beneficial for anyone looking to build their career as:
Administrative Assistant (£18,000 - £25,000 per year)
Executive Assistant (£25,000 - £35,000 per year)
Office Manager (£22,000 - £35,000 per year)
Project Coordinator (£22,000 - £35,000 per year)
Business Analyst (£25,000 - £50,000 per year)
Data Analyst (£25,000 - £40,000 per year)
 Certificates 
Hard Copy QLS Certificate
 Hard copy certificate - Included 

Level 3 & 5 Endorsed Diploma | FREE QLS Hard Copy Certificate | FREE 5 CPD Courses | Lifetime Access

Minute Taking and Document Control Diploma

<p>Do you want to advance your career in Commercial Management, particularly in Logistics and Supply Chain? If so, then this bundle is perfect for you! With 2 QLS-endorsed courses and 5 relevant CPD QS-accredited courses, you'll understand the logistics and supply chain management industry comprehensively.</p><p>The bundle starts with Logistic Management, where you'll learn about the principles and techniques of logistics and how to apply them to enhance the efficiency of supply chains. In the Supply Chain Management course, you'll understand the strategic and tactical aspects of supply chain management, including inventory management, demand forecasting, and supply chain design.</p><p>Moreover, the bundle includes CPD QS accredited courses such as Retail Management, Transport Manager, Import/Export, Warehouse Management Diploma, and Commercial Law. These courses will equip you with additional knowledge and skills in areas such as managing retail operations, overseeing transportation logistics, managing import/export procedures, warehousing, and understanding commercial law.</p><p>With these courses, you'll have the opportunity to learn at your own pace and receive a hardcopy certificate upon completing each course. You'll also have the flexibility to choose the order in which you study the courses.</p><p>Enrol in this bundle today and take the first step towards a successful Logistics and Supply chain management career.</p><p><strong>This bundle comprises the following courses:</strong></p><p><strong>QLS Endorsed Courses:</strong></p><ul><li><strong>Course 01: </strong>Diploma in Logistics Management at QLS Level 5</li><li><strong>Course 02: </strong>Diploma in Supply Chain Management at QLS Level 5</li></ul><p><strong>CPD QS Accredited Courses:</strong></p><ul><li><strong>Course 03:</strong> Retail Management</li><li><strong>Course 04:</strong> Transport Manager</li><li><strong>Course 05:</strong> Import/Export</li><li><strong>Course 06:</strong> Warehouse Management Diploma</li><li><strong>Course 07:</strong> Commercial law</li></ul><p><strong>Learning Outcomes</strong></p><ul><li>Understand the principles and strategies of Logistics and Supply chain management.</li><li>Develop an understanding of retail management, transport management, and import/export.</li><li>Acquire knowledge of warehouse management and commercial law.</li><li>Apply logistics and supply chain management principles to optimise operational efficiency and cost-effectiveness.</li><li>Develop skills in managing inventory, transportation, and distribution activities.</li><li>Identify risk factors and develop contingency plans for managing logistics and supply chain operations.</li><li>Learn about legal and regulatory frameworks governing logistics and supply chain activities.</li></ul><p><strong>Please Note:</strong> Imperial Academy is One Education approved resale partner for Quality Licence Scheme Endorsed courses.</p><p>The first<strong> QLS-endorsed course is Logistic Management</strong>, which is designed to equip you with the knowledge and skills required for successful logistic management in the industry. The course will help you understand the principles of logistics management, planning, sourcing, inventory planning and management, transport management, supplier relationship management, negotiation techniques, and customer service.</p><p>The second <strong>QLS-endorsed course is Supply Chain Management</strong>, which focuses on the role of logistics in supply chain management. The course is designed to help you understand the principles of supply chain management, customer response principles and systems, global supply chain operations, inventory strategies, warehouse management and operations, supply chain design and monitoring, supply chain network and evaluation, supply chain planning and new business concepts, and aligning your supply chain process with your business.</p><p><strong>Certification</strong></p><p>In pursuing QLS-endorsed courses, learners attain not only profound understanding but also amplify their professional prowess, enriching their curriculum vitae.</p><p><strong>The Quality Licence Scheme </strong>stands as a reputable and distinguished endorsement, emblematic of exceptional standards and excellence throughout the UK.</p><p>Investing in this comprehensive package, learners will not only receive one but TWO HARD COPY QLS ENDORSED CERTIFICATES conveniently <strong>delivered to their doorstep!</strong></p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        180 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <ul><li>Professionals who want to upskill or enhance their logistics and supply chain management knowledge.</li><li>Individuals who aspire to pursue a career in logistics and supply chain management or related fields.</li><li>Entrepreneurs need to learn about logistics and supply chain management to manage their operations.</li><li>Is anyone interested in learning about retail management, transport management, import/export, warehouse management, or commercial law?</li></ul>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li>Logistics Coordinator - £20,000 to £30,000 per annum</li><li>Supply Chain Manager - £35,000 to £55,000 per annum</li><li>Warehouse Manager - £25,000 to £45,000 per annum</li><li>Import/Export Coordinator - £20,000 to £35,000 per annum</li><li>Retail Manager - £18,000 to £50,000 per annum</li><li>Transport Manager - £25,000 to £45,000 per annum</li><li>Commercial Lawyer - £50,000 to £120,000 per annum</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>

                        </div>

Do you want to advance your career in Commercial Management, particularly in Logistics and Supply Chain? If so, then this bundle is perfect for you! With 2 QLS-endorsed courses and 5 relevant CPD QS-accredited courses, you'll understand the logistics and supply chain management industry comprehensively.
The bundle starts with Logistic Management, where you'll learn about the principles and techniques of logistics and how to apply them to enhance the efficiency of supply chains. In the Supply Chain Management course, you'll understand the strategic and tactical aspects of supply chain management, including inventory management, demand forecasting, and supply chain design.
Moreover, the bundle includes CPD QS accredited courses such as Retail Management, Transport Manager, Import/Export, Warehouse Management Diploma, and Commercial Law. These courses will equip you with additional knowledge and skills in areas such as managing retail operations, overseeing transportation logistics, managing import/export procedures, warehousing, and understanding commercial law.
With these courses, you'll have the opportunity to learn at your own pace and receive a hardcopy certificate upon completing each course. You'll also have the flexibility to choose the order in which you study the courses.
Enrol in this bundle today and take the first step towards a successful Logistics and Supply chain management career.
This bundle comprises the following courses:
QLS Endorsed Courses:
Course 01: Diploma in Logistics Management at QLS Level 5
Course 02: Diploma in Supply Chain Management at QLS Level 5
CPD QS Accredited Courses:
Course 03: Retail Management
Course 04: Transport Manager
Course 05: Import/Export
Course 06: Warehouse Management Diploma
Course 07: Commercial law
Learning Outcomes
Understand the principles and strategies of Logistics and Supply chain management.
Develop an understanding of retail management, transport management, and import/export.
Acquire knowledge of warehouse management and commercial law.
Apply logistics and supply chain management principles to optimise operational efficiency and cost-effectiveness.
Develop skills in managing inventory, transportation, and distribution activities.
Identify risk factors and develop contingency plans for managing logistics and supply chain operations.
Learn about legal and regulatory frameworks governing logistics and supply chain activities.
Please Note: Imperial Academy is One Education approved resale partner for Quality Licence Scheme Endorsed courses.
The first QLS-endorsed course is Logistic Management, which is designed to equip you with the knowledge and skills required for successful logistic management in the industry. The course will help you understand the principles of logistics management, planning, sourcing, inventory planning and management, transport management, supplier relationship management, negotiation techniques, and customer service.
The second QLS-endorsed course is Supply Chain Management, which focuses on the role of logistics in supply chain management. The course is designed to help you understand the principles of supply chain management, customer response principles and systems, global supply chain operations, inventory strategies, warehouse management and operations, supply chain design and monitoring, supply chain network and evaluation, supply chain planning and new business concepts, and aligning your supply chain process with your business.
Certification
In pursuing QLS-endorsed courses, learners attain not only profound understanding but also amplify their professional prowess, enriching their curriculum vitae.
The Quality Licence Scheme stands as a reputable and distinguished endorsement, emblematic of exceptional standards and excellence throughout the UK.
Investing in this comprehensive package, learners will not only receive one but TWO HARD COPY QLS ENDORSED CERTIFICATES conveniently delivered to their doorstep!
 CPD 
180 CPD hours / points  Accredited by CPD Quality Standards
 Who is this course for? 
Professionals who want to upskill or enhance their logistics and supply chain management knowledge.
Individuals who aspire to pursue a career in logistics and supply chain management or related fields.
Entrepreneurs need to learn about logistics and supply chain management to manage their operations.
Is anyone interested in learning about retail management, transport management, import/export, warehouse management, or commercial law?
 Career path 
Logistics Coordinator - £20,000 to £30,000 per annum
Supply Chain Manager - £35,000 to £55,000 per annum
Warehouse Manager - £25,000 to £45,000 per annum
Import/Export Coordinator - £20,000 to £35,000 per annum
Retail Manager - £18,000 to £50,000 per annum
Transport Manager - £25,000 to £45,000 per annum
Commercial Lawyer - £50,000 to £120,000 per annum
 Certificates 
Certificate of completion
 Hard copy certificate - Included 

Level 5 | Two Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 5 CPD Courses | Lifetime Access

Commercial Management (Logistic & Supply Chain) - QLS Endorsed

<p>Are you interested in pursuing a career in the beauty and skincare industry? Look no further than the Dermatology and Gel Manicure - Endorsed Training bundle. This comprehensive bundle includes two QLS-endorsed courses and five CPD QS-accredited courses that cover a range of topics in dermatology, skincare, and beauty.</p><p>The two QLS-endorsed courses in this bundle are Dermatology &amp; Skincare and Gel Manicure &amp; Nail Artist. These courses are designed to provide you with a solid understanding of the science behind skincare and the art of nail design. Upon completion of these courses, you will receive a hardcopy certificate that you can proudly display on your wall.</p><p>In addition to the QLS-endorsed courses, this bundle also includes five relevant CPD QS-accredited courses that cover a range of beauty and personal hygiene topics. These courses are designed to help you gain practical knowledge in areas such as luxury spa facial therapy, makeup artistry, and fashion store assistance.</p><p>By completing the Dermatology and Gel Manicure - Endorsed Training bundle, you will be equipped with the knowledge and skills necessary to pursue a career in the beauty and skincare industry. With a solid foundation in the science of skincare and the art of nail design, as well as practical knowledge in related areas of beauty and personal hygiene, you will be well-prepared for success in this exciting and dynamic industry.</p><p>Don't wait - enrol in Dermatology and Gel Manicure - Endorsed Training bundle today and take the first step towards your career in beauty and skincare.</p><p><strong>This bundle comprises the following courses:</strong></p><p><strong>QLS Endorsed Courses:</strong></p><ul><li><strong>Course 01:</strong> Diploma in Dermatology &amp; Skincare at QLS Level 5</li><li><strong>Course 02:</strong> Diploma in Gel Manicure and Nail Artist at QLS Level 5</li></ul><p><strong>CPD QS Accredited Courses:</strong></p><ul><li><strong>Course 03:</strong> Luxury Spa Facial Therapy Course - Step by Step Guide</li><li><strong>Course 04:</strong> Beauty Skincare</li><li><strong>Course 05:</strong> Makeup Artist</li><li><strong>Course 06:</strong> Fashion Store Assistant Training</li><li><strong>Course 07:</strong> Personal Hygiene</li></ul><p><strong>Learning Outcomes</strong></p><ul><li>Develop a comprehensive understanding of dermatology and skin care, including skin types, conditions, and treatments.</li><li>Master the art of gel manicures and nail design, including techniques for creating intricate designs and patterns.</li><li>Gain practical knowledge in luxury spa facial therapy, makeup artistry, and fashion store assistance.</li><li>Learn about the latest trends and innovations in the beauty and skincare industry.</li><li>Develop strong customer service and communication skills.</li><li>Understand the importance of personal hygiene and how to maintain it professionally.</li><li>Obtain the skills and knowledge necessary to pursue a career in the beauty and skincare industry.</li></ul><p><strong>Please Note:</strong> Imperial Academy is a One Education approved resale partner for Quality Licence Scheme Endorsed courses.</p><p>The Dermatology and Skincare course provides an overview of the principles of dermatology and skincare and the treatments used to maintain healthy skin. This course covers various topics, including skin anatomy, types of skin disorders, causes and treatments of skin conditions, and skincare regimens. The course is designed to equip individuals with the skills to identify skin issues and recommend appropriate treatments, products, and lifestyle changes.</p><p>The Gel Manicure and Nail Artist course is designed to provide learners with an understanding of nail artistry's techniques, tools, and procedures. This course covers a range of topics, including nail anatomy, types of nail disorders, nail care, manicure techniques, and gel polish application. The course is designed to equip individuals with the skills to provide high-quality gel manicures, identify nail issues, recommend appropriate treatments, and maintain healthy nails.</p><p><strong>Certification</strong></p><p>In pursuing QLS-endorsed courses, learners attain not only profound understanding but also amplify their professional prowess, enriching their curriculum vitae.</p><p><strong>The Quality Licence Scheme </strong>stands as a reputable and distinguished endorsement, emblematic of exceptional standards and excellence throughout the UK.</p><p>Investing in this comprehensive package, learners will not only receive one but TWO HARD COPY QLS ENDORSED CERTIFICATES conveniently <strong>delivered to their doorstep!</strong></p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        180 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <ul><li>Individuals are interested in pursuing a career in the beauty and skincare industry.</li><li>Professionals in the beauty industry looking to expand their knowledge and skills.</li><li>Entrepreneurs looking to start their own beauty and skincare business.</li><li>Individuals are interested in personal grooming and hygiene.</li></ul>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li>Dermatologist - £41,000-£180,000 per year.</li><li>Skincare Specialist - £15,000-£35,000 per year.</li><li>Nail Technician - £14,000-£30,000 per year.</li><li>Makeup Artist - £16,000-£30,000 per year.</li><li>Fashion Store Assistant - £12,000-£20,000 per year.</li><li>Spa Therapist - £17,000-£28,000 per year.</li><li>Beauty and Skincare Business Owner - Salary varies based on business success</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>

                        </div>

Are you interested in pursuing a career in the beauty and skincare industry? Look no further than the Dermatology and Gel Manicure - Endorsed Training bundle. This comprehensive bundle includes two QLS-endorsed courses and five CPD QS-accredited courses that cover a range of topics in dermatology, skincare, and beauty.
The two QLS-endorsed courses in this bundle are Dermatology & Skincare and Gel Manicure & Nail Artist. These courses are designed to provide you with a solid understanding of the science behind skincare and the art of nail design. Upon completion of these courses, you will receive a hardcopy certificate that you can proudly display on your wall.
In addition to the QLS-endorsed courses, this bundle also includes five relevant CPD QS-accredited courses that cover a range of beauty and personal hygiene topics. These courses are designed to help you gain practical knowledge in areas such as luxury spa facial therapy, makeup artistry, and fashion store assistance.
By completing the Dermatology and Gel Manicure - Endorsed Training bundle, you will be equipped with the knowledge and skills necessary to pursue a career in the beauty and skincare industry. With a solid foundation in the science of skincare and the art of nail design, as well as practical knowledge in related areas of beauty and personal hygiene, you will be well-prepared for success in this exciting and dynamic industry.
Don't wait - enrol in Dermatology and Gel Manicure - Endorsed Training bundle today and take the first step towards your career in beauty and skincare.
This bundle comprises the following courses:
QLS Endorsed Courses:
Course 01: Diploma in Dermatology & Skincare at QLS Level 5
Course 02: Diploma in Gel Manicure and Nail Artist at QLS Level 5
CPD QS Accredited Courses:
Course 03: Luxury Spa Facial Therapy Course - Step by Step Guide
Course 04: Beauty Skincare
Course 05: Makeup Artist
Course 06: Fashion Store Assistant Training
Course 07: Personal Hygiene
Learning Outcomes
Develop a comprehensive understanding of dermatology and skin care, including skin types, conditions, and treatments.
Master the art of gel manicures and nail design, including techniques for creating intricate designs and patterns.
Gain practical knowledge in luxury spa facial therapy, makeup artistry, and fashion store assistance.
Learn about the latest trends and innovations in the beauty and skincare industry.
Develop strong customer service and communication skills.
Understand the importance of personal hygiene and how to maintain it professionally.
Obtain the skills and knowledge necessary to pursue a career in the beauty and skincare industry.
Please Note: Imperial Academy is a One Education approved resale partner for Quality Licence Scheme Endorsed courses.
The Dermatology and Skincare course provides an overview of the principles of dermatology and skincare and the treatments used to maintain healthy skin. This course covers various topics, including skin anatomy, types of skin disorders, causes and treatments of skin conditions, and skincare regimens. The course is designed to equip individuals with the skills to identify skin issues and recommend appropriate treatments, products, and lifestyle changes.
The Gel Manicure and Nail Artist course is designed to provide learners with an understanding of nail artistry's techniques, tools, and procedures. This course covers a range of topics, including nail anatomy, types of nail disorders, nail care, manicure techniques, and gel polish application. The course is designed to equip individuals with the skills to provide high-quality gel manicures, identify nail issues, recommend appropriate treatments, and maintain healthy nails.
Certification
In pursuing QLS-endorsed courses, learners attain not only profound understanding but also amplify their professional prowess, enriching their curriculum vitae.
The Quality Licence Scheme stands as a reputable and distinguished endorsement, emblematic of exceptional standards and excellence throughout the UK.
Investing in this comprehensive package, learners will not only receive one but TWO HARD COPY QLS ENDORSED CERTIFICATES conveniently delivered to their doorstep!
 CPD 
180 CPD hours / points  Accredited by CPD Quality Standards
 Who is this course for? 
Individuals are interested in pursuing a career in the beauty and skincare industry.
Professionals in the beauty industry looking to expand their knowledge and skills.
Entrepreneurs looking to start their own beauty and skincare business.
Individuals are interested in personal grooming and hygiene.
 Career path 
Dermatologist - £41,000-£180,000 per year.
Skincare Specialist - £15,000-£35,000 per year.
Nail Technician - £14,000-£30,000 per year.
Makeup Artist - £16,000-£30,000 per year.
Fashion Store Assistant - £12,000-£20,000 per year.
Spa Therapist - £17,000-£28,000 per year.
Beauty and Skincare Business Owner - Salary varies based on business success
 Certificates 
Certificate of completion
 Hard copy certificate - Included 

Dermatology and Gel Manicure - QLS Endorsed Training

<p>In today's competitive market, it is essential to stay ahead of the game, and with the Catering Management &amp; Food Labelling - Endorsed Certificate bundle, you can do just that. This bundle includes two QLS-endorsed courses and five CPD QS accredited courses that will help you develop your knowledge and skills in catering management, food labelling regulations, spill management, chemical spill, COSHH training for assessors, infection prevention, and PPE. Upon completion of the two QLS-endorsed courses, you will receive hardcopy certificates, proving your expertise in the field.</p><p>Upon completion of these two QLS-endorsed courses, you will receive hardcopy certificates, providing proof of your expertise in catering management and food labelling regulations. With these certificates, you can demonstrate your knowledge and skills to potential employers or clients, making you a valuable asset to any catering business or food-related industry.</p><p><strong>This bundle comprises the following courses:</strong></p><p><strong>QLS Endorsed Courses:</strong></p><ul><li><strong>Course 01:</strong> Diploma in Catering - Catering Management at QLS Level 4</li><li><strong>Course 02:</strong> Certificate in Food Labelling at QLS Level 3</li></ul><p><strong>CPD QS Accredited Courses:</strong></p><ul><li><strong>Course 03:</strong> HACCP Training</li><li><strong>Course 04:</strong> Food Allergen Awareness Level 3</li><li><strong>Course 05: </strong>How to Improve Your Food Hygiene Rating<strong><br /></strong></li><li><strong>Course 06:</strong> Food, Fitness &amp; Mental Health</li><li><strong>Course 07:</strong> Immunity Boosting Food</li></ul><p><strong>Learning Outcomes:</strong></p><p>By completing this bundle, you will be able to:</p><ul><li>Develop a comprehensive understanding of catering management and food labelling regulations.</li><li>Implement best practices in catering management, ensuring a safe and efficient working environment.</li><li>Implement food labelling regulations effectively and efficiently, meeting all legal requirements.</li><li>Recognize and manage spills and chemical spills effectively, minimizing harm to individuals and the environment.</li><li>Understand and implement the Control of Substances Hazardous to Health (COSHH) regulations, ensuring safe working practices.</li><li>Implement infection prevention measures to minimize the spread of infections in the workplace.</li><li>Understand the importance of PPE and implement its use in the workplace.</li></ul><p><strong>Catering Management:</strong></p><p>The Catering Management course is designed to provide you with a comprehensive understanding of catering management, including planning, preparation, production, and service. You will learn about the various factors that can affect the success of a catering business, including menu planning, staffing, and customer service. You will also learn about the legal and regulatory requirements that must be met when operating a catering business, such as food safety regulations and health and safety laws. This course is ideal for catering professionals who want to enhance their knowledge and skills, as well as managers and supervisors who want to improve their understanding of catering management.</p><p><strong>Food Labelling Regulations Training</strong>:</p><p>The Food Labelling Regulations Training course is designed to provide you with a solid understanding of food labelling regulations in the UK. You will learn about the legal requirements for labelling food products, including information on allergens, nutritional information, and product origin. You will also learn about the various types of food labelling, such as ingredient lists, nutrition claims, and health claims. This course is ideal for anyone involved in the food industry, including catering professionals, food manufacturers, and retailers. By completing this course, you will have a comprehensive understanding of food labelling regulations, ensuring that you can meet all legal requirements when labelling your products.</p><p><strong>Certification</strong></p><p>In pursuing QLS-endorsed courses, learners attain not only profound understanding but also amplify their professional prowess, enriching their curriculum vitae.</p><p><strong>The Quality Licence Scheme </strong>stands as a reputable and distinguished endorsement, emblematic of exceptional standards and excellence throughout the UK.</p><p>Investing in this comprehensive package, learners will not only receive one but TWO HARD COPY QLS ENDORSED CERTIFICATES conveniently <strong>delivered to their doorstep!</strong></p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        180 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This course is perfect for anyone who wants to develop their knowledge and skills in catering management, food labelling regulations, spill management, chemical spill, COSHH training for assessors, infection prevention, and PPE. Specifically, it is suitable for:</p><ul><li>Catering professionals who want to improve their knowledge and skills.</li><li>Managers and supervisors who want to enhance their understanding of catering management and food labelling regulations.</li><li>Individuals who are new to the catering industry and want to learn about best practices and regulations.</li><li>Those who want to ensure the safety and well-being of their employees and customers.</li></ul>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li>Catering Manager: £20,000 - £40,000 per year</li><li>Food Service Manager: £18,000 - £35,000 per year</li><li>Chef: £16,000 - £35,000 per year</li><li>Food Safety Manager: £22,000 - £45,000 per year</li><li>Health and Safety Manager: £24,000 - £60,000 per year</li><li>Quality Assurance Manager: £25,000 - £45,000 per year</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>

                        </div>

In today's competitive market, it is essential to stay ahead of the game, and with the Catering Management & Food Labelling - Endorsed Certificate bundle, you can do just that. This bundle includes two QLS-endorsed courses and five CPD QS accredited courses that will help you develop your knowledge and skills in catering management, food labelling regulations, spill management, chemical spill, COSHH training for assessors, infection prevention, and PPE. Upon completion of the two QLS-endorsed courses, you will receive hardcopy certificates, proving your expertise in the field.
Upon completion of these two QLS-endorsed courses, you will receive hardcopy certificates, providing proof of your expertise in catering management and food labelling regulations. With these certificates, you can demonstrate your knowledge and skills to potential employers or clients, making you a valuable asset to any catering business or food-related industry.
This bundle comprises the following courses:
QLS Endorsed Courses:
Course 01: Diploma in Catering - Catering Management at QLS Level 4
Course 02: Certificate in Food Labelling at QLS Level 3
CPD QS Accredited Courses:
Course 03: HACCP Training
Course 04: Food Allergen Awareness Level 3
Course 05: How to Improve Your Food Hygiene Rating
Course 06: Food, Fitness & Mental Health
Course 07: Immunity Boosting Food
Learning Outcomes:
By completing this bundle, you will be able to:
Develop a comprehensive understanding of catering management and food labelling regulations.
Implement best practices in catering management, ensuring a safe and efficient working environment.
Implement food labelling regulations effectively and efficiently, meeting all legal requirements.
Recognize and manage spills and chemical spills effectively, minimizing harm to individuals and the environment.
Understand and implement the Control of Substances Hazardous to Health (COSHH) regulations, ensuring safe working practices.
Implement infection prevention measures to minimize the spread of infections in the workplace.
Understand the importance of PPE and implement its use in the workplace.
Catering Management:
The Catering Management course is designed to provide you with a comprehensive understanding of catering management, including planning, preparation, production, and service. You will learn about the various factors that can affect the success of a catering business, including menu planning, staffing, and customer service. You will also learn about the legal and regulatory requirements that must be met when operating a catering business, such as food safety regulations and health and safety laws. This course is ideal for catering professionals who want to enhance their knowledge and skills, as well as managers and supervisors who want to improve their understanding of catering management.
Food Labelling Regulations Training:
The Food Labelling Regulations Training course is designed to provide you with a solid understanding of food labelling regulations in the UK. You will learn about the legal requirements for labelling food products, including information on allergens, nutritional information, and product origin. You will also learn about the various types of food labelling, such as ingredient lists, nutrition claims, and health claims. This course is ideal for anyone involved in the food industry, including catering professionals, food manufacturers, and retailers. By completing this course, you will have a comprehensive understanding of food labelling regulations, ensuring that you can meet all legal requirements when labelling your products.
Certification
In pursuing QLS-endorsed courses, learners attain not only profound understanding but also amplify their professional prowess, enriching their curriculum vitae.
The Quality Licence Scheme stands as a reputable and distinguished endorsement, emblematic of exceptional standards and excellence throughout the UK.
Investing in this comprehensive package, learners will not only receive one but TWO HARD COPY QLS ENDORSED CERTIFICATES conveniently delivered to their doorstep!
 CPD 
180 CPD hours / points  Accredited by CPD Quality Standards
 Who is this course for? 
This course is perfect for anyone who wants to develop their knowledge and skills in catering management, food labelling regulations, spill management, chemical spill, COSHH training for assessors, infection prevention, and PPE. Specifically, it is suitable for:
Catering professionals who want to improve their knowledge and skills.
Managers and supervisors who want to enhance their understanding of catering management and food labelling regulations.
Individuals who are new to the catering industry and want to learn about best practices and regulations.
Those who want to ensure the safety and well-being of their employees and customers.
 Career path 
Catering Manager: £20,000 - £40,000 per year
Food Service Manager: £18,000 - £35,000 per year
Chef: £16,000 - £35,000 per year
Food Safety Manager: £22,000 - £45,000 per year
Health and Safety Manager: £24,000 - £60,000 per year
Quality Assurance Manager: £25,000 - £45,000 per year
 Certificates 
Certificate of completion
 Hard copy certificate - Included 

Level 3 & 4 Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 5 CPD Courses | Lifetime Access

Catering Management & Food Labelling - QLS Endorsed Certificate

<p>Are you ready to take your English skills to the next level? Look no further than the English Grammar and Functional Skills English at QLS Level 3 &amp; 5 bundle! This comprehensive bundle includes two QLS-accredited courses and five CPD-QS-accredited courses designed to improve your grammar and functional skills in English. Plus, the courses are endorsed by Quality Licence Scheme, meaning you can be confident in the quality and credibility of your learning content.</p><p>In this bundle, you'll learn the fundamentals of English grammar and how to apply your skills in practical situations. You'll also develop your functional skills in English, including reading, writing, and speaking. With a focus on real-life scenarios and practical application, this bundle will give you the confidence and skills you need to excel in any English-speaking environment.</p><p>But that's not all! Upon completing the bundle, you'll receive a hardcopy certificate endorsed by Quality Licence Scheme, proving your newly acquired skills to potential employers or educational institutions. So why wait? Invest in your future today and enrol in the English Grammar and Functional Skills English at QLS Level 3 &amp; 5 bundle!</p><p>This bundle is a testament to the high quality of education that can be achieved through QLS-endorsed courses. With two such courses included in this bundle, learners are sure to receive a top-notch, informative, and engaging education. Not only are these courses QLS endorsed, but they also come with free certificates, making them an excellent investment for anyone looking to improve their knowledge and skills.</p><p><strong>This bundle comprises the following courses:</strong></p><p><strong>QLS Endorsed Courses:</strong></p><ul><li><strong>Course 01:</strong> Certificate in Functional Skills English at QLS Level 3</li><li><strong>Course 02:</strong> Diploma in English Grammar at QLS Level 5</li></ul><p><strong>CPD QS Accredited Courses:</strong></p><ul><li><strong>Course 03:</strong> Control and Administration of Medicines Online Training Course</li><li><strong>Course 04:</strong> Safe Handling of Medicines</li><li><strong>Course 05:</strong> Medical Transcription</li><li><strong>Course 06:</strong> Medical Law</li><li><strong>Course 07: </strong>Medical Lab Technician</li></ul><p><strong>Learning Outcomes</strong></p><ul><li>Develop a better understanding of English grammar and syntax.</li><li>Enhance communication skills and learn to express thoughts and ideas more effectively.</li><li>Gain a broader vocabulary and learn idiomatic expressions.</li><li>Improve writing skills and produce well-structured and grammatically correct documents.</li><li>Enhance listening and reading comprehension skills.</li><li>Develop critical thinking and analytical skills.</li><li>Prepare for exams and tests in English proficiency.</li></ul><p><strong>Please Note: </strong>Imperial Academy is a One Education approved resale partner for Quality Licence Scheme Endorsed courses.</p><p>The English Grammar and Functional Skills English bundle allows learners to enhance their language skills and achieve a higher level of proficiency in both spoken and written English. The QLS Level 3 Functional Skills English course covers the essential language skills needed for daily communication, including reading, writing, speaking, and listening. Learners will develop an understanding of the rules of English grammar and gain confidence in their ability to use the language accurately and effectively.</p><p>The QLS Level 3 English Grammar course is designed to provide learners with a comprehensive understanding of the English language. The course covers the fundamental aspects of English grammar, including sentence structure, parts of speech, verb tenses, and punctuation. Learners will develop a deeper understanding of how the language works and learn how to apply this knowledge to improve their writing and communication skills.</p><p><strong>Certification</strong></p><p>In pursuing QLS-endorsed courses, learners attain not only profound understanding but also amplify their professional prowess, enriching their curriculum vitae.</p><p><strong>The Quality Licence Scheme </strong>stands as a reputable and distinguished endorsement, emblematic of exceptional standards and excellence throughout the UK.</p><p>Investing in this comprehensive package, learners will not only receive one but TWO HARD COPY QLS ENDORSED CERTIFICATES conveniently <strong>delivered to their doorstep!</strong></p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        180 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <ul><li>Anyone looking to improve their English language skills for personal or professional development.</li><li>Non-native English speakers seeking to achieve a higher level of proficiency in the language.</li><li>Students preparing for English proficiency exams, such as IELTS or TOEFL.</li><li>Individuals seeking to enhance their writing, speaking, and communication skills</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>Anyone can enrol this English Grammar and Functional Skills English at QLS Level 3 &amp; 5 course.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li>Freelance writer or editor - £18,000 to £75,000 per year</li><li>English language teacher - £25,000 to £40,000 per year</li><li>Public relations specialist - £25,000 to £50,000 per year</li><li>Journalist - £20,000 to £60,000 per year</li><li>Customer service representative - £18,000 to £25,000 per year</li><li>Content creator - £20,000 to £50,000 per year</li><li>Translator - £20,000 to £40,000 per year</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>

                        </div>

Are you ready to take your English skills to the next level? Look no further than the English Grammar and Functional Skills English at QLS Level 3 & 5 bundle! This comprehensive bundle includes two QLS-accredited courses and five CPD-QS-accredited courses designed to improve your grammar and functional skills in English. Plus, the courses are endorsed by Quality Licence Scheme, meaning you can be confident in the quality and credibility of your learning content.
In this bundle, you'll learn the fundamentals of English grammar and how to apply your skills in practical situations. You'll also develop your functional skills in English, including reading, writing, and speaking. With a focus on real-life scenarios and practical application, this bundle will give you the confidence and skills you need to excel in any English-speaking environment.
But that's not all! Upon completing the bundle, you'll receive a hardcopy certificate endorsed by Quality Licence Scheme, proving your newly acquired skills to potential employers or educational institutions. So why wait? Invest in your future today and enrol in the English Grammar and Functional Skills English at QLS Level 3 & 5 bundle!
This bundle is a testament to the high quality of education that can be achieved through QLS-endorsed courses. With two such courses included in this bundle, learners are sure to receive a top-notch, informative, and engaging education. Not only are these courses QLS endorsed, but they also come with free certificates, making them an excellent investment for anyone looking to improve their knowledge and skills.
This bundle comprises the following courses:
QLS Endorsed Courses:
Course 01: Certificate in Functional Skills English at QLS Level 3
Course 02: Diploma in English Grammar at QLS Level 5
CPD QS Accredited Courses:
Course 03: Control and Administration of Medicines Online Training Course
Course 04: Safe Handling of Medicines
Course 05: Medical Transcription
Course 06: Medical Law
Course 07: Medical Lab Technician
Learning Outcomes
Develop a better understanding of English grammar and syntax.
Enhance communication skills and learn to express thoughts and ideas more effectively.
Gain a broader vocabulary and learn idiomatic expressions.
Improve writing skills and produce well-structured and grammatically correct documents.
Enhance listening and reading comprehension skills.
Develop critical thinking and analytical skills.
Prepare for exams and tests in English proficiency.
Please Note: Imperial Academy is a One Education approved resale partner for Quality Licence Scheme Endorsed courses.
The English Grammar and Functional Skills English bundle allows learners to enhance their language skills and achieve a higher level of proficiency in both spoken and written English. The QLS Level 3 Functional Skills English course covers the essential language skills needed for daily communication, including reading, writing, speaking, and listening. Learners will develop an understanding of the rules of English grammar and gain confidence in their ability to use the language accurately and effectively.
The QLS Level 3 English Grammar course is designed to provide learners with a comprehensive understanding of the English language. The course covers the fundamental aspects of English grammar, including sentence structure, parts of speech, verb tenses, and punctuation. Learners will develop a deeper understanding of how the language works and learn how to apply this knowledge to improve their writing and communication skills.
Certification
In pursuing QLS-endorsed courses, learners attain not only profound understanding but also amplify their professional prowess, enriching their curriculum vitae.
The Quality Licence Scheme stands as a reputable and distinguished endorsement, emblematic of exceptional standards and excellence throughout the UK.
Investing in this comprehensive package, learners will not only receive one but TWO HARD COPY QLS ENDORSED CERTIFICATES conveniently delivered to their doorstep!
 CPD 
180 CPD hours / points  Accredited by CPD Quality Standards
 Who is this course for? 
Anyone looking to improve their English language skills for personal or professional development.
Non-native English speakers seeking to achieve a higher level of proficiency in the language.
Students preparing for English proficiency exams, such as IELTS or TOEFL.
Individuals seeking to enhance their writing, speaking, and communication skills
 Requirements 
Anyone can enrol this English Grammar and Functional Skills English at QLS Level 3 & 5 course.
 Career path 
Freelance writer or editor - £18,000 to £75,000 per year
English language teacher - £25,000 to £40,000 per year
Public relations specialist - £25,000 to £50,000 per year
Journalist - £20,000 to £60,000 per year
Customer service representative - £18,000 to £25,000 per year
Content creator - £20,000 to £50,000 per year
Translator - £20,000 to £40,000 per year
 Certificates 
Certificate of completion
 Hard copy certificate - Included 

Level 3 & 5 Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 5 CPD Courses | Lifetime Access

English Grammar and Functional Skills English at QLS Level 3 & 5

<p>Do you want to take your business management skills to the next level and achieve your goals? Look no further than our Business Management and Goal Setting bundle, which includes two QLS-endorsed courses and five CPD-QS accredited courses to help you gain the knowledge and skills needed to succeed in the competitive business world.</p><p>With our bundle, you'll receive hardcopy certificates for completing the two QLS-endorsed Goal Setting and Business Management courses, providing you with tangible proof of your achievements. Plus, our five CPD-QS accredited courses cover various relevant topics, including setting and achieving goals, motivation, resilience, business analysis, strategic management, and business law.</p><p>This bundle is a testament to the high quality of education that can be achieved through QLS-endorsed courses. With two such courses included in this bundle, learners are sure to receive a top-notch, informative, and engaging education. Not only are these courses QLS endorsed, but they also come with free certificates, making them an excellent investment for anyone looking to improve their knowledge and skills.</p><p>By completing this bundle, you'll gain valuable insights into the principles of effective goal setting and business management, as well as the tools and strategies needed to succeed in today's fast-paced business environment. Our courses are designed to provide you with the knowledge and skills needed to excel in various roles, from entry-level management positions to executive-level leadership roles.</p><p>Whether you're an aspiring entrepreneur, a mid-level manager, or a seasoned business professional, our Business Management and Goal Setting bundle has something to offer. So why wait? Enrol today and take the first step towards achieving your business goals!</p><p><strong>This bundle comprises the following courses:</strong></p><p><strong>QLS Endorsed Courses:</strong></p><ul><li><strong>Course 01:</strong> Award in Goal Setting at QLS Level 2</li><li><strong>Course 02:</strong> Advanced Diploma in Business Management at QLS Level 7</li></ul><p><strong>CPD QS Accredited Courses:</strong></p><ul><li><strong>Course 03:</strong> Setting &amp; Achieving Goals</li><li><strong>Course 04:</strong> Goal Setting, Motivation, and Resilience for Life</li><li><strong>Course 05:</strong> Business Analysis</li><li><strong>Course 06:</strong> Strategic Management</li><li><strong>Course 07:</strong> Business Law</li></ul><p><strong>Learning Outcomes</strong></p><ul><li>Set and achieve SMART goals effectively</li><li>Understand the principles and practices of successful business management</li><li>Analyse business data and make informed decisions</li><li>Develop a strategic approach to business planning</li><li>Understand the legal aspects of business operations</li><li>Motivate yourself and others to achieve business objectives</li><li>Cultivate resilience and adaptability in the face of challenges</li></ul><p><strong>Please Note:</strong> Imperial Academy is a One Education approved resale partner for Quality Licence Scheme Endorsed courses.</p><p>The Business Management and Goal Setting - QLS Certificate bundle allows learners to gain knowledge in two QLS-endorsed courses and five CPD QS-accredited courses. The QLS courses cover Goal Setting and Business Management, which can help individuals develop a solid foundation in these areas. Meanwhile, the CPD QS-accredited courses offer Setting &amp; Achieving Goals, Goal Setting, Motivation, and Resilience for Life, Business Analysis, Strategic Management, and Business Law, which provide a more comprehensive understanding of business management.</p><p><strong>Goal Setting</strong> covers key concepts and techniques for setting goals and achieving success. The course introduces the topic, followed by an overview of various goal-setting techniques and strategies. Learners can also learn about successful mindset conditioning and maintaining a balanced life, making it an excellent course for those looking to develop their personal and professional skills.</p><p><strong>Business Management</strong> is designed to help individuals learn about the different aspects of running a business. The course covers operations management, project management, risk management, quality management, human resource management, and negotiation techniques. It also covers communication skills, organisational skills, motivation and counselling, customer service, time management, and conflict management, providing a comprehensive understanding of the key areas of business management. Overall, this course is ideal for individuals looking to develop their careers in business management or want to start their businesses.</p><p><strong>Certificate</strong></p><p>The Quality Licence Scheme ensures excellence and quality. These courses' learning outcomes provide the learners with high competence in their line of work as well. So, QLS-endorsed courses deliver not only deep knowledge but also add great value to the resume.</p><p>After completing the assessments, learners will be eligible for a prestigious QLS Certificate for each endorsed course in this bundle. Moreover, the certificates will be delivered to their home free of cost!</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        180 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <ul><li>Professionals looking to advance their careers in business management</li><li>Aspiring entrepreneurs seeking to start their businesses</li><li>Business owners seeking to improve their management skills</li><li>Anyone interested in gaining a comprehensive understanding of goal setting and business management</li></ul>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li>Business Manager: £23,000 - £70,000</li><li>Entrepreneur: £10,000 - £120,000</li><li>Business Analyst: £24,000 - £60,000</li><li>Strategic Manager: £34,000 - £92,000</li><li>Lawyer: £25,000 - £80,000</li><li>Sales Manager: £20,000 - £70,000</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>

                        </div>

Do you want to take your business management skills to the next level and achieve your goals? Look no further than our Business Management and Goal Setting bundle, which includes two QLS-endorsed courses and five CPD-QS accredited courses to help you gain the knowledge and skills needed to succeed in the competitive business world.
With our bundle, you'll receive hardcopy certificates for completing the two QLS-endorsed Goal Setting and Business Management courses, providing you with tangible proof of your achievements. Plus, our five CPD-QS accredited courses cover various relevant topics, including setting and achieving goals, motivation, resilience, business analysis, strategic management, and business law.
This bundle is a testament to the high quality of education that can be achieved through QLS-endorsed courses. With two such courses included in this bundle, learners are sure to receive a top-notch, informative, and engaging education. Not only are these courses QLS endorsed, but they also come with free certificates, making them an excellent investment for anyone looking to improve their knowledge and skills.
By completing this bundle, you'll gain valuable insights into the principles of effective goal setting and business management, as well as the tools and strategies needed to succeed in today's fast-paced business environment. Our courses are designed to provide you with the knowledge and skills needed to excel in various roles, from entry-level management positions to executive-level leadership roles.
Whether you're an aspiring entrepreneur, a mid-level manager, or a seasoned business professional, our Business Management and Goal Setting bundle has something to offer. So why wait? Enrol today and take the first step towards achieving your business goals!
This bundle comprises the following courses:
QLS Endorsed Courses:
Course 01: Award in Goal Setting at QLS Level 2
Course 02: Advanced Diploma in Business Management at QLS Level 7
CPD QS Accredited Courses:
Course 03: Setting & Achieving Goals
Course 04: Goal Setting, Motivation, and Resilience for Life
Course 05: Business Analysis
Course 06: Strategic Management
Course 07: Business Law
Learning Outcomes
Set and achieve SMART goals effectively
Understand the principles and practices of successful business management
Analyse business data and make informed decisions
Develop a strategic approach to business planning
Understand the legal aspects of business operations
Motivate yourself and others to achieve business objectives
Cultivate resilience and adaptability in the face of challenges
Please Note: Imperial Academy is a One Education approved resale partner for Quality Licence Scheme Endorsed courses.
The Business Management and Goal Setting - QLS Certificate bundle allows learners to gain knowledge in two QLS-endorsed courses and five CPD QS-accredited courses. The QLS courses cover Goal Setting and Business Management, which can help individuals develop a solid foundation in these areas. Meanwhile, the CPD QS-accredited courses offer Setting & Achieving Goals, Goal Setting, Motivation, and Resilience for Life, Business Analysis, Strategic Management, and Business Law, which provide a more comprehensive understanding of business management.
Goal Setting covers key concepts and techniques for setting goals and achieving success. The course introduces the topic, followed by an overview of various goal-setting techniques and strategies. Learners can also learn about successful mindset conditioning and maintaining a balanced life, making it an excellent course for those looking to develop their personal and professional skills.
Business Management is designed to help individuals learn about the different aspects of running a business. The course covers operations management, project management, risk management, quality management, human resource management, and negotiation techniques. It also covers communication skills, organisational skills, motivation and counselling, customer service, time management, and conflict management, providing a comprehensive understanding of the key areas of business management. Overall, this course is ideal for individuals looking to develop their careers in business management or want to start their businesses.
Certificate
The Quality Licence Scheme ensures excellence and quality. These courses' learning outcomes provide the learners with high competence in their line of work as well. So, QLS-endorsed courses deliver not only deep knowledge but also add great value to the resume.
After completing the assessments, learners will be eligible for a prestigious QLS Certificate for each endorsed course in this bundle. Moreover, the certificates will be delivered to their home free of cost!
 CPD 
180 CPD hours / points  Accredited by CPD Quality Standards
 Who is this course for? 
Professionals looking to advance their careers in business management
Aspiring entrepreneurs seeking to start their businesses
Business owners seeking to improve their management skills
Anyone interested in gaining a comprehensive understanding of goal setting and business management
 Career path 
Business Manager: £23,000 - £70,000
Entrepreneur: £10,000 - £120,000
Business Analyst: £24,000 - £60,000
Strategic Manager: £34,000 - £92,000
Lawyer: £25,000 - £80,000
Sales Manager: £20,000 - £70,000
 Certificates 
Certificate of completion
 Hard copy certificate - Included 

Level 2 & 7 Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 5 CPD Courses | Lifetime Access

Business Management and Goal Setting - QLS Endorsed Certificate

<p>Attention all catering and food service professionals! Are you looking to take your career to the next level? Look no further than the Catering, Food Safety, and Food and Beverage Manager- QLS Certified course!</p><p>Endorsed by the Quality Licence Scheme, this comprehensive course covers everything you need to know about ensuring safe and high-quality food service. From food hygiene and safety regulations to managing staff and menu planning, this course will provide you with the knowledge and skills you need to succeed in the competitive world of catering and food service.</p><p>As a QLS certified course, you can be confident that the content is of the highest standard and will be recognised by employers throughout the UK. And upon completion of the course, you will receive a hardcopy certificate from QLS as proof of your achievement.</p><p>Investing in your professional development is a smart move for anyone looking to advance their career in the food service industry. By enrolling in the Catering, Food Safety, and Food and Beverage Manager- QLS Certified course, you will not only gain the knowledge and skills you need to succeed, but also demonstrate your commitment to providing safe and high-quality food service to your customers.</p><p>So why wait? Sign up for the Catering, Food Safety, and Food and Beverage Manager- QLS Certified course today and take the first step towards achieving your career goals!</p><p><strong>This bundle comprises the following courses:</strong></p><p><strong>QLS Endorsed Courses:</strong></p><ul><li><strong>Course 01:</strong> Diploma in Catering - Catering Management at QLS Level 4</li><li><strong>Course 02:</strong> Award in Food and Beverage Manager at QLS Level 2</li></ul><p><strong>CPD QS Accredited Courses:</strong></p><ul><li><strong>Course 03:</strong> Food Labelling Regulations Training</li><li><strong>Course 04:</strong> HACCP Training</li><li><strong>Course 05:</strong> Food Allergen Awareness Level 3</li><li><strong>Course 06:</strong> How to Improve Your Food Hygiene Rating</li><li><strong>Course 07:</strong> Immunity Boosting Food</li></ul><p><strong>Learning Outcome:</strong></p><p>Here are the learning outcomes for this bundle:</p><ul><li>Gain a comprehensive understanding of food safety regulations and the principles of HACCP.</li><li>Learn how to manage food and beverage operations in a variety of settings.</li><li>Develop knowledge of food labelling regulations and allergen awareness.</li><li>Discover how to improve your food hygiene rating and implement immunity boosting food strategies.</li><li>Learn how to plan and create menus that meet the needs of your customers.</li><li>Understand the principles of effective staff management and team leadership.</li><li>Develop skills in financial management, including budgeting, forecasting and cost control.</li></ul><p><strong>Please Note:</strong> Imperial Academy is One Education approved resale partner for Quality Licence Scheme Endorsed courses.</p><p>The Catering, Food Safety, and Food and Beverage Manager- QLS Certified bundle is designed to provide learners with the essential knowledge and skills needed to succeed in the food service industry. This bundle includes two QLS courses in Catering &amp; Food Safety and Food and Beverage Manager.</p><p>The Catering &amp; Food Safety course covers a range of topics including food safety regulations, the principles of Hazard Analysis and Critical Control Points (HACCP), and food hygiene. Participants will learn how to identify food safety hazards, implement food safety management procedures, and develop effective food safety plans. This course is ideal for catering and food service professionals looking to enhance their skills and knowledge in food safety regulations and food service management.</p><p>The Food and Beverage Manager course covers topics such as menu planning, staff management, customer service, and financial management. Participants will learn how to plan menus, manage budgets, oversee staff, and ensure high levels of customer satisfaction. This course is ideal for individuals interested in pursuing a career in food service management, as well as catering and food service professionals looking to advance their careers.</p><p>Overall, the Catering, Food Safety, and Food and Beverage Manager- QLS Certified bundle provides learners with a comprehensive understanding of food service management and food safety regulations, making it the perfect choice for anyone looking to enhance their skills and knowledge in the food service industry.</p><p><strong>Certification</strong></p><p>In pursuing QLS-endorsed courses, learners attain not only profound understanding but also amplify their professional prowess, enriching their curriculum vitae.</p><p><strong>The Quality Licence Scheme </strong>stands as a reputable and distinguished endorsement, emblematic of exceptional standards and excellence throughout the UK.</p><p>Investing in this comprehensive package, learners will not only receive one but TWO HARD COPY QLS ENDORSED CERTIFICATES conveniently <strong>delivered to their doorstep!</strong></p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        180 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This bundle is ideal for:</p><ul><li>Catering and food service professionals looking to enhance their skills and knowledge.</li><li>Individuals interested in pursuing a career in the food service industry.</li><li>Entrepreneurs looking to start their own food service business.</li><li>Individuals interested in improving their food safety practices.</li><li>Marketing professionals looking to understand the principles of food service management.</li></ul>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>The career path for this bundle includes:</p><ul><li>Food Safety Officer - £22,000 - £38,000 per year</li><li>Food and Beverage Manager - £25,000 - £45,000 per year</li><li>Head Chef - £25,000 - £50,000 per year</li><li>Restaurant Manager - £20,000 - £45,000 per year</li><li>Food Service Director - £35,000 - £80,000 per year</li><li>Food Safety Consultant - £25,000 - £60,000 per year</li><li>Catering Business Owner - £20,000 - £80,000 per year</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>

                        </div>

Attention all catering and food service professionals! Are you looking to take your career to the next level? Look no further than the Catering, Food Safety, and Food and Beverage Manager- QLS Certified course!
Endorsed by the Quality Licence Scheme, this comprehensive course covers everything you need to know about ensuring safe and high-quality food service. From food hygiene and safety regulations to managing staff and menu planning, this course will provide you with the knowledge and skills you need to succeed in the competitive world of catering and food service.
As a QLS certified course, you can be confident that the content is of the highest standard and will be recognised by employers throughout the UK. And upon completion of the course, you will receive a hardcopy certificate from QLS as proof of your achievement.
Investing in your professional development is a smart move for anyone looking to advance their career in the food service industry. By enrolling in the Catering, Food Safety, and Food and Beverage Manager- QLS Certified course, you will not only gain the knowledge and skills you need to succeed, but also demonstrate your commitment to providing safe and high-quality food service to your customers.
So why wait? Sign up for the Catering, Food Safety, and Food and Beverage Manager- QLS Certified course today and take the first step towards achieving your career goals!
This bundle comprises the following courses:
QLS Endorsed Courses:
Course 01: Diploma in Catering - Catering Management at QLS Level 4
Course 02: Award in Food and Beverage Manager at QLS Level 2
CPD QS Accredited Courses:
Course 03: Food Labelling Regulations Training
Course 04: HACCP Training
Course 05: Food Allergen Awareness Level 3
Course 06: How to Improve Your Food Hygiene Rating
Course 07: Immunity Boosting Food
Learning Outcome:
Here are the learning outcomes for this bundle:
Gain a comprehensive understanding of food safety regulations and the principles of HACCP.
Learn how to manage food and beverage operations in a variety of settings.
Develop knowledge of food labelling regulations and allergen awareness.
Discover how to improve your food hygiene rating and implement immunity boosting food strategies.
Learn how to plan and create menus that meet the needs of your customers.
Understand the principles of effective staff management and team leadership.
Develop skills in financial management, including budgeting, forecasting and cost control.
Please Note: Imperial Academy is One Education approved resale partner for Quality Licence Scheme Endorsed courses.
The Catering, Food Safety, and Food and Beverage Manager- QLS Certified bundle is designed to provide learners with the essential knowledge and skills needed to succeed in the food service industry. This bundle includes two QLS courses in Catering & Food Safety and Food and Beverage Manager.
The Catering & Food Safety course covers a range of topics including food safety regulations, the principles of Hazard Analysis and Critical Control Points (HACCP), and food hygiene. Participants will learn how to identify food safety hazards, implement food safety management procedures, and develop effective food safety plans. This course is ideal for catering and food service professionals looking to enhance their skills and knowledge in food safety regulations and food service management.
The Food and Beverage Manager course covers topics such as menu planning, staff management, customer service, and financial management. Participants will learn how to plan menus, manage budgets, oversee staff, and ensure high levels of customer satisfaction. This course is ideal for individuals interested in pursuing a career in food service management, as well as catering and food service professionals looking to advance their careers.
Overall, the Catering, Food Safety, and Food and Beverage Manager- QLS Certified bundle provides learners with a comprehensive understanding of food service management and food safety regulations, making it the perfect choice for anyone looking to enhance their skills and knowledge in the food service industry.
Certification
In pursuing QLS-endorsed courses, learners attain not only profound understanding but also amplify their professional prowess, enriching their curriculum vitae.
The Quality Licence Scheme stands as a reputable and distinguished endorsement, emblematic of exceptional standards and excellence throughout the UK.
Investing in this comprehensive package, learners will not only receive one but TWO HARD COPY QLS ENDORSED CERTIFICATES conveniently delivered to their doorstep!
 CPD 
180 CPD hours / points  Accredited by CPD Quality Standards
 Who is this course for? 
This bundle is ideal for:
Catering and food service professionals looking to enhance their skills and knowledge.
Individuals interested in pursuing a career in the food service industry.
Entrepreneurs looking to start their own food service business.
Individuals interested in improving their food safety practices.
Marketing professionals looking to understand the principles of food service management.
 Career path 
The career path for this bundle includes:
Food Safety Officer - £22,000 - £38,000 per year
Food and Beverage Manager - £25,000 - £45,000 per year
Head Chef - £25,000 - £50,000 per year
Restaurant Manager - £20,000 - £45,000 per year
Food Service Director - £35,000 - £80,000 per year
Food Safety Consultant - £25,000 - £60,000 per year
Catering Business Owner - £20,000 - £80,000 per year
 Certificates 
Certificate of completion
 Hard copy certificate - Included 

Level 2 & 4 Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 5 CPD Courses | Lifetime Access

Catering, Food Safety, Food and Beverage Manager - QLS Certified

<p>Welcome to the world of TEFL, Spelling, Punctuation and Grammar, where language takes centre stage. In this course bundle, you will explore two QLS-endorsed courses and five CPD QS-accredited relevant courses. With hardcopy certificates for the QLS-endorsed courses and a complete understanding of the subject matter, you will be fully equipped to excel in your career and stand out in the job market.</p> <p>This bundle is a testament to the high quality of education that can be achieved through QLS endorsed courses. With two such courses included in this bundle, learners are sure to receive a top-notch education that is both informative and engaging. <br /><br />Investing in your education is always a wise choice, and with two QLS Endorsed certificates to your name, you can be sure that you're double boosting your resume.</p> <p>Apart from the QLS courses, the learners will get access to five CPD courses that are in line with the subject matter. These will enhance your overall understanding as well as broaden your knowledge. </p> <p>The TEFL/TESOL course is specifically designed for individuals who want to teach English as a foreign language. The course covers everything from basic principles to advanced techniques, providing learners with the knowledge and skills required to teach English effectively. The English: Spelling, Punctuation and Grammar course is ideal for learners who want to improve their language skills and gain a better understanding of the English language.</p> <p>In addition, the five CPD QS-accredited relevant courses cover a range of topics, including the English Language and Grammar Course, British English Pronunciation Course, Explore the Fundamentals of English Tenses, 200 Common English Idioms and Phrases, and Functional Skills English Level 3. These courses are designed to complement your knowledge and understanding of TEFL, Spelling, Punctuation and Grammar, providing you with a complete understanding of the subject matter.</p> <p><strong>This bundle comprises the following courses:</strong></p> <p><strong>QLS Endorsed Courses:</strong></p> <ul> <li><strong>Course 01:</strong> Advanced Diploma in 120 Hours TEFL (TESOL) at QLS Level 7</li><li><strong>Course 02:</strong> Diploma in English Spelling, Punctuation and Grammar at QLS Level 5</li></ul> <p><strong>CPD QS Accredited Courses:</strong></p> <ul> <li><strong>Course 03:</strong> English Language and Grammar Course</li><li><strong>Course 04:</strong> British English Pronunciation &amp; Accent Course</li><li><strong>Course 05:</strong> Explore the Fundamentals of English Tenses</li><li><strong>Course 06:</strong> 200 Common English Idioms and Phrases</li><li><strong>Course 07:</strong> Functional Skills English Level 3</li></ul> <p><strong>Learning Outcomes:</strong></p> <ul> <li>Gain an in-depth understanding of TEFL and TESOL.</li><li>Develop effective teaching strategies to teach English as a foreign language.</li><li>Improve your English language skills, including spelling, punctuation, and grammar.</li><li>Understand the fundamentals of the English language and grammar.</li><li>Learn about British English pronunciation and the different English tenses.</li><li>Acquire knowledge of common English idioms and phrases.</li><li>Develop functional skills in English, including reading, writing, speaking, and listening.</li></ul> <p><strong>Please Note:</strong> Imperial Academy is a One Education approved resale partner for Quality Licence Scheme Endorsed courses.</p><p>This comprehensive course bundle, TEFL, Spelling, Punctuation and Grammar, is designed to provide learners with a complete understanding of the English language. The bundle includes two QLS-endorsed courses and five CPD QS-accredited relevant courses, covering a range of topics related to TEFL, Spelling, Punctuation and Grammar.</p> <p>Ideal for individuals who want to teach English as a foreign language, the TEFL/TESOL course covers everything from basic principles to advanced techniques, providing learners with the knowledge and skills required to teach English effectively. The English: Spelling, Punctuation and Grammar course is designed to improve learners' language skills and help them gain a better understanding of the English language. In addition, the five CPD QS-accredited relevant courses provide learners with a complete understanding of the subject matter, including British English pronunciation, the fundamentals of English tenses, common English idioms and phrases, and functional skills in English.</p> <p>Upon completion of the course, learners will have gained an in-depth understanding of the English language, as well as the necessary skills and expertise to excel in their career. With hardcopy certificates for the QLS-endorsed courses, learners will have tangible proof of their knowledge and skills, making them stand out in the job market. This course bundle is ideal for anyone who wants to improve their language skills or pursue a career in teaching English as a foreign language.</p> <p><strong>Certification</strong></p> <p>In pursuing QLS-endorsed courses, learners attain not only profound understanding but also amplify their professional prowess, enriching their curriculum vitae.</p> <p><strong>The Quality Licence Scheme </strong>stands as a reputable and distinguished endorsement, emblematic of exceptional standards and excellence throughout the UK.</p> <p>Investing in this comprehensive package, learners will not only receive one but TWO HARD COPY QLS ENDORSED CERTIFICATES conveniently <strong>delivered to their doorstep!</strong></p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        25 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                             <ul> <li>Individuals who want to teach English as a foreign language.</li><li>Professionals who want to improve their language skills.</li><li>Anyone who wants to gain a better understanding of the English language.</li></ul> 
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                             <ul> <li>English Language Teacher: £18k-£45k</li><li>Freelance TEFL/TESOL Instructor: £20k-£50k</li><li>Writer/Editor: £20k-£40k</li><li>Content Creator: £20k-£50k</li><li>Translator/Interpreter: £20k-£40k</li><li>Customer Service Representative: £18k-£25k</li></ul> 
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>

                        </div>

Welcome to the world of TEFL, Spelling, Punctuation and Grammar, where language takes centre stage. In this course bundle, you will explore two QLS-endorsed courses and five CPD QS-accredited relevant courses. With hardcopy certificates for the QLS-endorsed courses and a complete understanding of the subject matter, you will be fully equipped to excel in your career and stand out in the job market.
This bundle is a testament to the high quality of education that can be achieved through QLS endorsed courses. With two such courses included in this bundle, learners are sure to receive a top-notch education that is both informative and engaging. 

Investing in your education is always a wise choice, and with two QLS Endorsed certificates to your name, you can be sure that you're double boosting your resume.
Apart from the QLS courses, the learners will get access to five CPD courses that are in line with the subject matter. These will enhance your overall understanding as well as broaden your knowledge. 
The TEFL/TESOL course is specifically designed for individuals who want to teach English as a foreign language. The course covers everything from basic principles to advanced techniques, providing learners with the knowledge and skills required to teach English effectively. The English: Spelling, Punctuation and Grammar course is ideal for learners who want to improve their language skills and gain a better understanding of the English language.
In addition, the five CPD QS-accredited relevant courses cover a range of topics, including the English Language and Grammar Course, British English Pronunciation Course, Explore the Fundamentals of English Tenses, 200 Common English Idioms and Phrases, and Functional Skills English Level 3. These courses are designed to complement your knowledge and understanding of TEFL, Spelling, Punctuation and Grammar, providing you with a complete understanding of the subject matter.
This bundle comprises the following courses:
QLS Endorsed Courses:
Course 01: Advanced Diploma in 120 Hours TEFL (TESOL) at QLS Level 7
Course 02: Diploma in English Spelling, Punctuation and Grammar at QLS Level 5
CPD QS Accredited Courses:
Course 03: English Language and Grammar Course
Course 04: British English Pronunciation & Accent Course
Course 05: Explore the Fundamentals of English Tenses
Course 06: 200 Common English Idioms and Phrases
Course 07: Functional Skills English Level 3
Learning Outcomes:
Gain an in-depth understanding of TEFL and TESOL.
Develop effective teaching strategies to teach English as a foreign language.
Improve your English language skills, including spelling, punctuation, and grammar.
Understand the fundamentals of the English language and grammar.
Learn about British English pronunciation and the different English tenses.
Acquire knowledge of common English idioms and phrases.
Develop functional skills in English, including reading, writing, speaking, and listening.
Please Note: Imperial Academy is a One Education approved resale partner for Quality Licence Scheme Endorsed courses.
This comprehensive course bundle, TEFL, Spelling, Punctuation and Grammar, is designed to provide learners with a complete understanding of the English language. The bundle includes two QLS-endorsed courses and five CPD QS-accredited relevant courses, covering a range of topics related to TEFL, Spelling, Punctuation and Grammar.
Ideal for individuals who want to teach English as a foreign language, the TEFL/TESOL course covers everything from basic principles to advanced techniques, providing learners with the knowledge and skills required to teach English effectively. The English: Spelling, Punctuation and Grammar course is designed to improve learners' language skills and help them gain a better understanding of the English language. In addition, the five CPD QS-accredited relevant courses provide learners with a complete understanding of the subject matter, including British English pronunciation, the fundamentals of English tenses, common English idioms and phrases, and functional skills in English.
Upon completion of the course, learners will have gained an in-depth understanding of the English language, as well as the necessary skills and expertise to excel in their career. With hardcopy certificates for the QLS-endorsed courses, learners will have tangible proof of their knowledge and skills, making them stand out in the job market. This course bundle is ideal for anyone who wants to improve their language skills or pursue a career in teaching English as a foreign language.
Certification
In pursuing QLS-endorsed courses, learners attain not only profound understanding but also amplify their professional prowess, enriching their curriculum vitae.
The Quality Licence Scheme stands as a reputable and distinguished endorsement, emblematic of exceptional standards and excellence throughout the UK.
Investing in this comprehensive package, learners will not only receive one but TWO HARD COPY QLS ENDORSED CERTIFICATES conveniently delivered to their doorstep!
 CPD 
25 CPD hours / points  Accredited by CPD Quality Standards
 Who is this course for? 
Individuals who want to teach English as a foreign language.
Professionals who want to improve their language skills.
Anyone who wants to gain a better understanding of the English language.
 Career path 
English Language Teacher: £18k-£45k
Freelance TEFL/TESOL Instructor: £20k-£50k
Writer/Editor: £20k-£40k
Content Creator: £20k-£50k
Translator/Interpreter: £20k-£40k
Customer Service Representative: £18k-£25k
 Certificates 
Certificate of completion
 Hard copy certificate - Included 

TESOL

English Language Teaching

Certificate in Further Education & Training (Cert Ed)

Teaching English

ESOL (English for Speakers of Other Languages)

ESOL Teacher

Level 5 & 7 Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 5 CPD Courses | Lifetime Access

TEFL, Spelling, Punctuation and Grammar

<p>Do you have a passion for baking and candle making? Are you interested in turning your hobbies into a successful business venture? Look no further than our Baking and Candle Making Business - 2 QLS Course.</p><p>Endorsed by the Quality Licence Scheme, this course guarantees the highest level of quality and recognition in the baking and candle-making industry. Upon completion, you will receive a hardcopy certificate with tangible evidence of your new skills and knowledge.</p><p>Our Baking and Candle Making Business course covers a wide range of topics, including baking techniques, recipe development, marketing strategies, and candle making. Not only will this course provide you with a deeper understanding of baking and candle making, but it will also help you develop the skills and knowledge necessary to start and grow your own business. You'll learn how to create and market your products, develop a brand, and manage your finances.</p><p>This bundle is a testament to the high quality of education that can be achieved through QLS-endorsed courses. With two such courses included in this bundle, learners will receive a top-notch, informative, and engaging education. Not only are these courses QLS endorsed, but they also come with free certificates, making them an excellent investment for anyone looking to improve their knowledge and skills.</p><p>Enrol in our Baking and Candle Making Business - 2 QLS Course today and turn your passion into a profitable business. With the Quality Licence Scheme endorsement, you can be confident in the quality of your education and the value of your certificate.</p><p><strong>This bundle comprises the following courses:</strong></p><p><strong>QLS Endorsed Courses:</strong></p><ul><li><strong>Course 01:</strong> Diploma in Baking &amp; Cake Decorating at QLS Level 5</li><li><strong>Course 02:</strong> Diploma in Candle Making Business at QLS Level 4</li></ul><p><strong>CPD QS Accredited Courses:</strong></p><ul><li><strong>Course 03:</strong> Business Startup</li><li><strong>Course 04:</strong> Mastering Entrepreneurship</li><li><strong>Course 05:</strong> Business Management</li><li><strong>Course 06:</strong> Business Law</li><li><strong>Course 07:</strong> Cookery Course</li></ul><p><strong>Learning Outcomes </strong></p><p>By completing this bundle, you will:</p><ul><li>Develop a deep understanding of baking and candle-making techniques, including recipe development and product quality control.</li><li>Learn how to start and grow your own bakery or candle-making business, including branding, marketing, and financial management.</li><li>Explore the principles of entrepreneurship and business management, including developing a business plan and managing employees.</li><li>Gain expertise in business law and cookery, which are essential for starting and running a successful bakery or candle-making business.</li><li>Develop practical skills in business startups, including market research, feasibility analysis, and identifying funding sources.</li><li>Receive an endorsed certificate from the Quality Licence Scheme, providing tangible evidence of your new skills and knowledge.</li><li>Be equipped with the tools and knowledge to start your own successful baking or candle-making business.</li></ul><p><strong>Please Note:</strong> Imperial Academy is a One Education approved resale partner for Quality Licence Scheme Endorsed courses.</p><p>The Baking: Starting Your Own Bakery and Candle Making Business courses provide a comprehensive overview of the principles and techniques of starting and running a successful bakery or candle-making business. These courses are designed to provide students with practical strategies and insights that they can immediately apply in the real world.</p><p>In the Baking: Starting Your Own Bakery course, you will learn about baking principles, including recipe development, quality control, and customer service. You will explore effective marketing strategies and identify funding sources and financial management.</p><p>In the Candle Making Business course, you will learn about the principles of candle-making, including product development, marketing, and branding. You will explore the process of starting and running a successful candle-making business, including identifying target markets, developing pricing strategies, and managing finances.</p><p><strong>Certification</strong></p><p>In pursuing QLS-endorsed courses, learners attain not only profound understanding but also amplify their professional prowess, enriching their curriculum vitae.</p><p><strong>The Quality Licence Scheme </strong>stands as a reputable and distinguished endorsement, emblematic of exceptional standards and excellence throughout the UK.</p><p>Investing in this comprehensive package, learners will not only receive one but TWO HARD COPY QLS ENDORSED CERTIFICATES conveniently <strong>delivered to their doorstep!</strong></p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        180 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This course is ideal for:</p><ul><li>Individuals who want to start their own baking or candle-making business.</li><li>Current bakery or candle-making business owners who want to enhance their knowledge and skills in these areas.</li><li>Entrepreneurs who want to start their own business in the baking or candle-making industry.</li><li>Individuals who want to gain practical skills in business management, law, and cookery.</li><li>Anyone who wants to turn their passion for baking or candle making into a successful business.</li></ul>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li>Baker - £17,000 to £30,000 per year</li><li>Pastry Chef - £18,000 to £32,000 per year</li><li>Cake Decorator - £18,000 to £25,000 per year</li><li>Candle Maker - £16,000 to £25,000 per year</li><li>Business Owner - £20,000 to £60,000 per year</li><li>Entrepreneur - £25,000 to £100,000 per year</li><li>Small Business Consultant - £25,000 to £50,000 per year</li></ul><p><strong>Note:</strong> These salaries may vary depending on location, experience, and qualifications.</p>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>

                        </div>

Do you have a passion for baking and candle making? Are you interested in turning your hobbies into a successful business venture? Look no further than our Baking and Candle Making Business - 2 QLS Course.
Endorsed by the Quality Licence Scheme, this course guarantees the highest level of quality and recognition in the baking and candle-making industry. Upon completion, you will receive a hardcopy certificate with tangible evidence of your new skills and knowledge.
Our Baking and Candle Making Business course covers a wide range of topics, including baking techniques, recipe development, marketing strategies, and candle making. Not only will this course provide you with a deeper understanding of baking and candle making, but it will also help you develop the skills and knowledge necessary to start and grow your own business. You'll learn how to create and market your products, develop a brand, and manage your finances.
This bundle is a testament to the high quality of education that can be achieved through QLS-endorsed courses. With two such courses included in this bundle, learners will receive a top-notch, informative, and engaging education. Not only are these courses QLS endorsed, but they also come with free certificates, making them an excellent investment for anyone looking to improve their knowledge and skills.
Enrol in our Baking and Candle Making Business - 2 QLS Course today and turn your passion into a profitable business. With the Quality Licence Scheme endorsement, you can be confident in the quality of your education and the value of your certificate.
This bundle comprises the following courses:
QLS Endorsed Courses:
Course 01: Diploma in Baking & Cake Decorating at QLS Level 5
Course 02: Diploma in Candle Making Business at QLS Level 4
CPD QS Accredited Courses:
Course 03: Business Startup
Course 04: Mastering Entrepreneurship
Course 05: Business Management
Course 06: Business Law
Course 07: Cookery Course
Learning Outcomes 
By completing this bundle, you will:
Develop a deep understanding of baking and candle-making techniques, including recipe development and product quality control.
Learn how to start and grow your own bakery or candle-making business, including branding, marketing, and financial management.
Explore the principles of entrepreneurship and business management, including developing a business plan and managing employees.
Gain expertise in business law and cookery, which are essential for starting and running a successful bakery or candle-making business.
Develop practical skills in business startups, including market research, feasibility analysis, and identifying funding sources.
Receive an endorsed certificate from the Quality Licence Scheme, providing tangible evidence of your new skills and knowledge.
Be equipped with the tools and knowledge to start your own successful baking or candle-making business.
Please Note: Imperial Academy is a One Education approved resale partner for Quality Licence Scheme Endorsed courses.
The Baking: Starting Your Own Bakery and Candle Making Business courses provide a comprehensive overview of the principles and techniques of starting and running a successful bakery or candle-making business. These courses are designed to provide students with practical strategies and insights that they can immediately apply in the real world.
In the Baking: Starting Your Own Bakery course, you will learn about baking principles, including recipe development, quality control, and customer service. You will explore effective marketing strategies and identify funding sources and financial management.
In the Candle Making Business course, you will learn about the principles of candle-making, including product development, marketing, and branding. You will explore the process of starting and running a successful candle-making business, including identifying target markets, developing pricing strategies, and managing finances.
Certification
In pursuing QLS-endorsed courses, learners attain not only profound understanding but also amplify their professional prowess, enriching their curriculum vitae.
The Quality Licence Scheme stands as a reputable and distinguished endorsement, emblematic of exceptional standards and excellence throughout the UK.
Investing in this comprehensive package, learners will not only receive one but TWO HARD COPY QLS ENDORSED CERTIFICATES conveniently delivered to their doorstep!
 CPD 
180 CPD hours / points  Accredited by CPD Quality Standards
 Who is this course for? 
This course is ideal for:
Individuals who want to start their own baking or candle-making business.
Current bakery or candle-making business owners who want to enhance their knowledge and skills in these areas.
Entrepreneurs who want to start their own business in the baking or candle-making industry.
Individuals who want to gain practical skills in business management, law, and cookery.
Anyone who wants to turn their passion for baking or candle making into a successful business.
 Career path 
Baker - £17,000 to £30,000 per year
Pastry Chef - £18,000 to £32,000 per year
Cake Decorator - £18,000 to £25,000 per year
Candle Maker - £16,000 to £25,000 per year
Business Owner - £20,000 to £60,000 per year
Entrepreneur - £25,000 to £100,000 per year
Small Business Consultant - £25,000 to £50,000 per year
Note: These salaries may vary depending on location, experience, and qualifications.
 Certificates 
Certificate of completion
 Hard copy certificate - Included 

Level 4 & 5 Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 5 CPD Courses | Lifetime Access

Baking and Candle Making Business - QLS Endorsed Diploma

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><b style="color: rgb(26, 26, 26); box-sizing: border-box;" fr-original-style="color: rgb(26, 26, 26);">This driver CPC course - Customer Service &amp; Manual Handling</b><b style="color: rgb(26, 26, 26); box-sizing: border-box;" fr-original-style="color: rgb(26, 26, 26);"> is suitable for LGV &amp; PCV and will cover:</b></p><p style="color: rgb(26, 26, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(26, 26, 26);">Company &amp; Driver Image,&nbsp;Who Customers Are and What They Want,&nbsp;Communication Skills,&nbsp;Giving Good Customer Service,&nbsp;About Manual Handling,&nbsp;The Spine,&nbsp;Manual Handling Injuries and Their Costs,&nbsp;Regulations,&nbsp;Manual Handling Risk Assessment,&nbsp;Safe Handling Techniques,&nbsp;Manual Handling Equipment.</p><p style="color: rgb(26, 26, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(26, 26, 26);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">All courses start at 07:45 hrs and finish at 15:45 hrs</strong></p><p style="color: rgb(26, 26, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(26, 26, 26);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">All courses are 8 hours long with included 2 breaks of 15 minutes and a lunch break of 30 minutes.</strong></p><p style="color: rgb(26, 26, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(26, 26, 26);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Approval:</strong> This course is registered with JAUPT as approved for Driver CPC qualification.</p><p style="color: rgb(26, 26, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(26, 26, 26);">Course Approval Number: CRS18242/475.</p><p style="color: rgb(26, 26, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(26, 26, 26);">On completion of the course all attendees will receive certificate of attendance.</p><p style="color: rgb(26, 26, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(26, 26, 26);">Please note repeat courses are not accepted by DVSA and by joining this course you confirm that you are aware of the modules covered by you and certify that, if you have covered these before you are happy to repeat the modules due to needing further education on the subject.</p>

This is an International Driver CPC - 7hours course - Rules of the Road & Customer Service and it is suitable for LGV & PCV and will cover:
Requirements, Speed Limits, SMART Motorways, Highway Code, Road Signs, Bridge Strikes, Mobile Phones, Sat-Navs, Traffic Accident Procedures, Company & Driver Image, Who Customers Are and What They Want, Communication Skills, Giving Good Customer Service.
All courses start at 07:45 hrs and finish at 15:45 hrs
All courses are 8 hours long with included 2 breaks of 15 minutes and a lunch break of 30 minutes.
Approval: This course is registered with JAUPT as approved for Driver CPC qualification.
Course Approval Number: ICRS24736/475.
On completion of the course, all attendees will receive a certificate of attendance.
Please note repeat courses are not accepted by DVSA and by joining this course you confirm that you are aware of the modules covered by you and certify that, if you have covered these before you are happy to repeat the modules due to needing further education on the subject.

PETM

HGV Driver

7.5 Ton Driver

Driver CPC

Rules of the Road & Customer Service - International CPC - Online

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><b data-stringify-type="bold" fr-original-style=" color: rgb(209, 210, 211);" style="color: rgb(209, 210, 211); box-sizing: border-box;" id="isPasted"><span fr-original-style="color: rgb(0, 0, 0);" style="color: rgb(0, 0, 0); box-sizing: border-box;">Welcome to Call Centre Training: Mastering Customer Service Excellence. In this course, you&#39;ll learn:<br fr-original-style="" style="box-sizing: border-box;"></span></b></p><p style="color: rgb(209, 213, 219); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(209, 213, 219);"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Introduction to Call Centre:</span></strong></p><ul style="color: rgb(209, 213, 219); box-sizing: border-box;" fr-original-style=" color: rgb(209, 213, 219);"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Explore the fundamentals of call centre operations, understanding the role and significance of call centres in the business ecosystem.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Gain insights into the historical evolution and current trends shaping the call centrecentre industry.</li></ul><p style="color: rgb(209, 213, 219); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(209, 213, 219);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Traits of a Call Centre Agent:</strong></span></p><ul style="color: rgb(209, 213, 219); box-sizing: border-box;" fr-original-style=" color: rgb(209, 213, 219);"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Identify and develop the key qualities required for success as a call center agent.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Learn about empathy, resilience, problem-solving, and other essential traits that contribute to effective customer interactions.</li></ul><p style="color: rgb(209, 213, 219); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(209, 213, 219);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Agent and Customer Relationship:</strong></span></p><ul style="color: rgb(209, 213, 219); box-sizing: border-box;" fr-original-style=" color: rgb(209, 213, 219);"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Delve into the dynamics of building strong and positive relationships between call centre agents and customers.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Understand the importance of trust, rapport, and personalized communication in fostering customer loyalty.</li></ul><p style="color: rgb(209, 213, 219); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(209, 213, 219);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Telephone Etiquettes:</strong></span></p><ul style="color: rgb(209, 213, 219); box-sizing: border-box;" fr-original-style=" color: rgb(209, 213, 219);"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Master the art of professional telephone etiquette to create a positive and lasting impression on customers.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Learn effective techniques for greeting, active listening, and closing calls courteously.</li></ul><p style="color: rgb(209, 213, 219); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(209, 213, 219);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Communication Skills:</strong></span></p><ul style="color: rgb(209, 213, 219); box-sizing: border-box;" fr-original-style=" color: rgb(209, 213, 219);"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Enhance verbal and written communication skills to ensure clear and concise interactions with customers.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Explore strategies for adapting communication styles to different customer personalities and situations.</li></ul><p style="color: rgb(209, 213, 219); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(209, 213, 219);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Scripts and Negotiation Techniques:</strong></span></p><ul style="color: rgb(209, 213, 219); box-sizing: border-box;" fr-original-style=" color: rgb(209, 213, 219);"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Understand the role of scripts in call centre interactions and learn how to personalize them for maximum impact.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Develop negotiation techniques to handle diverse customer requests and navigate challenging conversations effectively.</li></ul><p style="color: rgb(209, 213, 219); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(209, 213, 219);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Managing Difficult Customers:</strong></span></p><ul style="color: rgb(209, 213, 219); box-sizing: border-box;" fr-original-style=" color: rgb(209, 213, 219);"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Acquire strategies for de-escalating tense situations and managing difficult customers with professionalism and composure.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Explore conflict resolution techniques to turn challenging interactions into positive experiences.</li></ul><p style="color: rgb(209, 213, 219); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(209, 213, 219);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Call Centre Metrics and Benchmarking:</strong></span></p><ul style="color: rgb(209, 213, 219); box-sizing: border-box;" fr-original-style=" color: rgb(209, 213, 219);"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Gain a comprehensive understanding of key performance metrics in the call centre industry.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Learn how to use benchmarking to assess and improve call centre performance, efficiency, and customer satisfaction.</li></ul><p style="color: rgb(209, 213, 219); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(209, 213, 219);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Call Centre Technology and Trends:</strong></span></p><ul style="color: rgb(209, 213, 219); box-sizing: border-box;" fr-original-style=" color: rgb(209, 213, 219);"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Explore the latest technological advancements and trends shaping the call center landscape.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Understand how emerging technologies, such as AI and automation, are impacting customer service delivery.</li></ul>

Welcome to Call Centre Training: Mastering Customer Service Excellence. In this course, you'll learn:

Introduction to Call Centre:
Explore the fundamentals of call centre operations, understanding the role and significance of call centres in the business ecosystem.
Gain insights into the historical evolution and current trends shaping the call centrecentre industry.
Traits of a Call Centre Agent:
Identify and develop the key qualities required for success as a call center agent.
Learn about empathy, resilience, problem-solving, and other essential traits that contribute to effective customer interactions.
Agent and Customer Relationship:
Delve into the dynamics of building strong and positive relationships between call centre agents and customers.
Understand the importance of trust, rapport, and personalized communication in fostering customer loyalty.
Telephone Etiquettes:
Master the art of professional telephone etiquette to create a positive and lasting impression on customers.
Learn effective techniques for greeting, active listening, and closing calls courteously.
Communication Skills:
Enhance verbal and written communication skills to ensure clear and concise interactions with customers.
Explore strategies for adapting communication styles to different customer personalities and situations.
Scripts and Negotiation Techniques:
Understand the role of scripts in call centre interactions and learn how to personalize them for maximum impact.
Develop negotiation techniques to handle diverse customer requests and navigate challenging conversations effectively.
Managing Difficult Customers:
Acquire strategies for de-escalating tense situations and managing difficult customers with professionalism and composure.
Explore conflict resolution techniques to turn challenging interactions into positive experiences.
Call Centre Metrics and Benchmarking:
Gain a comprehensive understanding of key performance metrics in the call centre industry.
Learn how to use benchmarking to assess and improve call centre performance, efficiency, and customer satisfaction.
Call Centre Technology and Trends:
Explore the latest technological advancements and trends shaping the call center landscape.
Understand how emerging technologies, such as AI and automation, are impacting customer service delivery.

John Academy

Business Communication Skills

Unlock the keys to unparalleled customer service excellence with our 'Call Centre Training' course. Dive into the essentials of call center operations, hone communication skills, master telephone etiquettes, and learn effective negotiation techniques. Navigate challenging interactions, manage difficult customers, and grasp the intricacies of call center metrics and benchmarking. Stay ahead of the curve with insights into the latest technology trends shaping the industry. Elevate your career and contribute to organizational success by enrolling today. Develop the skills needed to excel as a call center professional and create lasting customer satisfaction.

Call Centre Training: Mastering Customer Service Excellence


Course Overview
Outstanding customer service doesn’t happen by accident- it’s the result of clear communication, empathy, consistency, and a strong customer-focused mindset. This practical one-day course helps participants develop the mindset, skills and strategies needed to provide exceptional service and handle difficult situations with confidence and professionalism.
Through real-world scenarios, role plays and interactive discussions, participants will learn how to build rapport, respond to customer needs, and create positive experiences that leave a lasting impression—whether communicating face-to-face, by phone, email, or online.



Who Should Attend
This course is ideal for:
Frontline staff in retail, hospitality, healthcare, call centres, or public service 
Administration or reception staff 
Technical support or helpdesk officers 
Any team member who interacts with customers, clients or stakeholders 
No previous training in customer service is required.



Learning Outcomes
By the end of the course, participants will be able to:
Understand what excellent customer service looks like and why it matters 
Communicate clearly, professionally and confidently in different situations 
Build rapport with a wide range of customers 
Show empathy and listen actively to understand customer needs 
Handle complaints, concerns and difficult conversations calmly and constructively
Maintain a positive attitude, even under pressure 
Represent their organisation in a consistent and professional way 



Course Content
1. Foundations of Customer Service Excellence
What is excellent customer service? 
First impressions and the customer journey 
Attitude, tone and mindset 
2. Communicating with Confidence
The power of words, tone and body language 
Active listening and questioning skills 
Managing expectations and saying "no" professionally 
3. Creating Positive Connections
Building rapport and trust quickly 
Adapting your style for different customers 
Service recovery: turning complaints into opportunities 
4. Handling Difficult Situations
Staying calm under pressure 
Responding to frustration, complaints or anger 
The LEAPS model for difficult conversations (Listen, Empathise, Apologise, Provide solution, Summarise) 
5. Service Across Channels
Delivering service via phone, email and online 
Professional email and message tone 
Tips for consistency across different platforms 
6. Practical Application and Action Planning
Real-life scenarios and role plays 
Personal action planning for immediate workplace impact 
Sharing service tips and best practices 



Delivery Method
The course is delivered in an engaging, interactive format and includes:
Short trainer-led discussions 
Scenario-based activities 
Role plays with coaching 
Group discussions and shared insights 
Available as a face-to-face or live virtual workshop.



Inclusions
Participant workbook and tools 
Practical checklists and communication templates 
Certificate of completion 
Access to optional post-course coaching support 

Elite Forums UK

Customer Service Excellence

Course Overview
Outstanding customer service doesn’t happen by accident- it’s the result of clear communication, empathy, consistency, and a strong customer-focused mindset. This practical one-day course helps participants develop the mindset, skills and strategies needed to provide exceptional service and handle difficult situations with confidence and professionalism.
Through real-world scenarios, role plays and interactive discussions, participants will learn how to build rapport, respond to customer needs, and create positive experiences that leave a lasting impression—whether communicating face-to-face, by phone, email, or online.



Who Should Attend
This course is ideal for:
Frontline staff in retail, hospitality, healthcare, call centres, or public service 
Administration or reception staff 
Technical support or helpdesk officers 
Any team member who interacts with customers, clients or stakeholders 
No previous training in customer service is required.



Learning Outcomes
By the end of the course, participants will be able to:
Understand what excellent customer service looks like and why it matters 
Communicate clearly, professionally and confidently in different situations 
Build rapport with a wide range of customers 
Show empathy and listen actively to understand customer needs 
Handle complaints, concerns and difficult conversations calmly and constructively 
Maintain a positive attitude, even under pressure 
Represent their organisation in a consistent and professional way 



Course Content
1. Foundations of Customer Service Excellence
What is excellent customer service? 
First impressions and the customer journey 
Attitude, tone and mindset 
2. Communicating with Confidence
The power of words, tone and body language 
Active listening and questioning skills 
Managing expectations and saying "no" professionally 
3. Creating Positive Connections
Building rapport and trust quickly 
Adapting your style for different customers 
Service recovery: turning complaints into opportunities 
4. Handling Difficult Situations
Staying calm under pressure 
Responding to frustration, complaints or anger 
The LEAPS model for difficult conversations (Listen, Empathise, Apologise, Provide solution, Summarise) 
5. Service Across Channels
Delivering service via phone, email and online 
Professional email and message tone 
Tips for consistency across different platforms 
6. Practical Application and Action Planning
Real-life scenarios and role plays 
Personal action planning for immediate workplace impact 
Sharing service tips and best practices 



Delivery Method
The course is delivered in an engaging, interactive format and includes:
Short trainer-led discussions 
Scenario-based activities 
Role plays with coaching 
Group discussions and shared insights 
Available as a face-to-face or live virtual workshop.



Inclusions
Participant workbook and tools 
Practical checklists and communication templates 
Certificate of completion 
Access to optional post-course coaching support 

Elite Forums Events

Course Overview
Outstanding customer service doesn’t happen by accident- it’s the result of clear communication, empathy, consistency, and a strong customer-focused mindset. This practical one-day course helps participants develop the mindset, skills and strategies needed to provide exceptional service and handle difficult situations with confidence and professionalism.

Through real-world scenarios, role plays and interactive discussions, participants will learn how to build rapport, respond to customer needs, and create positive experiences that leave a lasting impression—whether communicating face-to-face, by phone, email, or online.



Who Should Attend
This course is ideal for:
Frontline staff in retail, hospitality, healthcare, call centres, or public service 
Administration or reception staff 
Technical support or helpdesk officers 
Any team member who interacts with customers, clients or stakeholders 
No previous training in customer service is required.



Learning Outcomes
By the end of the course, participants will be able to:
Understand what excellent customer service looks like and why it matters 
Communicate clearly, professionally and confidently in different situations 
Build rapport with a wide range of customers 
Show empathy and listen actively to understand customer needs 
Handle complaints, concerns and difficult conversations calmly and constructively 
Maintain a positive attitude, even under pressure 
Represent their organisation in a consistent and professional way 



Course Content
1. Foundations of Customer Service Excellence
What is excellent customer service? 
First impressions and the customer journey 
Attitude, tone and mindset 
2. Communicating with Confidence
The power of words, tone and body language 
Active listening and questioning skills 
Managing expectations and saying "no" professionally 
3. Creating Positive Connections
Building rapport and trust quickly 
Adapting your style for different customers 
Service recovery: turning complaints into opportunities 
4. Handling Difficult Situations
Staying calm under pressure 
Responding to frustration, complaints or anger 
The LEAPS model for difficult conversations (Listen, Empathise, Apologise, Provide solution, Summarise) 
5. Service Across Channels
Delivering service via phone, email and online 
Professional email and message tone 
Tips for consistency across different platforms 
6. Practical Application and Action Planning
Real-life scenarios and role plays 
Personal action planning for immediate workplace impact 
Sharing service tips and best practices 



Delivery Method
The course is delivered in an engaging, interactive format and includes:
Short trainer-led discussions 
Scenario-based activities 
Role plays with coaching 
Group discussions and shared insights 

Available as a face-to-face or live virtual workshop.



Inclusions
Participant workbook and tools 
Practical checklists and communication templates 
Certificate of completion 
Access to optional post-course coaching support 

Elite Forums AU

<p>Introducing the "Hospitality Management" bundle - an all-encompassing collection of 18 courses that will propel your career in the vibrant world of hospitality to new heights. This comprehensive bundle covers a wide range of essential topics, providing you with a solid foundation in hospitality management, customer service excellence, event planning, finance, and much more. Gain the theoretical insights and strategies needed to thrive in this dynamic industry and stand out as a leader in the field.</p><p>With the "Hospitality Management" bundle, you'll delve into the intricacies of managing hotels, restaurants, catering services, and customer experiences. Discover the principles of effective concierge services, catering management, and restaurant operations. Master the art of providing exceptional customer service, honing your interpersonal skills, and understanding business etiquette to create unforgettable experiences for guests. Dive into the world of event planning, cost control, and compliance management to ensure seamless operations and mitigate business risks.</p><p><strong>We proudly offer 18 courses within the Hospitality Management bundle, providing you with industry-recognised qualifications. These Courses are: </strong></p><ul><li><strong>Course 01: </strong>Hospitality Management</li><li><strong>Course 02:</strong> Concierge</li><li><strong>Course 03:</strong> Catering Management</li><li><strong>Course 04: </strong>Restaurant Management</li><li><strong>Course 05: </strong>Hotel Operations Training</li><li><strong>Course 06:</strong> Hotel Chief Accountant Training</li><li><strong>Course 07: </strong>Customer Service Management (CRM)</li><li><strong>Course 08: </strong>Customer Service Training</li><li><strong>Course 09: </strong>Business Etiquette and Professional Behavior</li><li><strong>Course 10: </strong>Developing Interpersonal Skills Course</li><li><strong>Course 11: </strong>Event Planning</li><li><strong>Course 12:</strong> Cost Control Process and Management</li><li><strong>Course 13:</strong> Customer Service</li><li><strong>Course 14:</strong> HACCP Training</li><li><strong>Course 15:</strong> Understanding Excellence In Customer Service For Hospitality</li><li><strong>Course 16:</strong> Finance and Cash management for Hospitality</li><li><strong>Course 17: </strong>Compliance &amp; Business Risk Management</li><li><strong>Course 18: </strong>Microsoft Excel - Beginner, Intermediate &amp; Advanced</li></ul><p><strong>In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle.</strong></p><ul><li><strong>Course 01: </strong>Professional CV Writing</li><li><strong>Course 02: </strong>Job Search Skills</li><li><strong>Course 03: </strong>Self Esteem &amp; Confidence Building</li><li><strong>Course 04: </strong>Professional Diploma in Stress Management</li><li><strong>Course 05: </strong>Complete Communication Skills Master Class</li></ul><p><strong>Learning Outcomes:</strong></p><ul><li>Acquire a comprehensive understanding of hospitality management principles and strategies.</li><li>Develop the skills necessary for effective customer service and fostering excellence in guest experiences.</li><li>Gain expertise in event planning, including logistics, coordination, and execution.</li><li>Comprehend financial management and cash control processes specific to the hospitality industry.</li><li>Understand and implement business etiquette and professional behavior standards.</li><li>Enhance interpersonal skills for effective communication and building strong relationships with guests and colleagues.</li><li>Attain proficiency in utilizing Microsoft Excel for data analysis and reporting purposes.</li></ul> <p>This comprehensive package offers 18 meticulously curated courses, covering the key aspects of managing hotels, restaurants, and customer experiences. Designed to provide you with a theoretical foundation in hospitality practices, this bundle equips you with the knowledge and strategies needed to excel in this exciting industry. From customer service excellence to event planning and financial management, these courses unlock the potential for growth and success in your hospitality career. Immerse yourself in the world of hospitality management with our "Hospitality Management" bundle.</p> <h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        230 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <ul><li>Aspiring hospitality professionals seeking to enter the industry with a strong foundation of knowledge.</li><li>Current hospitality employees looking to advance their careers and expand their skill set.</li><li>Individuals interested in starting their own hospitality business and require a comprehensive understanding of the industry.</li><li>Professionals in related fields who wish to transition into the vibrant world of hospitality.</li></ul>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li>Hotel Manager: £25,000 - £70,000 per year</li><li>Restaurant Manager: £20,000 - £50,000 per year</li><li>Catering Manager: £20,000 - £45,000 per year</li><li>Event Planner: £22,000 - £45,000 per year</li><li>Customer Service Manager: £20,000 - £50,000 per year</li><li>Financial Controller (Hospitality): £30,000 - £60,000 per year</li></ul>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4> Digital certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4> Hard copy certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>

                        </div>

Introducing the "Hospitality Management" bundle - an all-encompassing collection of 18 courses that will propel your career in the vibrant world of hospitality to new heights. This comprehensive bundle covers a wide range of essential topics, providing you with a solid foundation in hospitality management, customer service excellence, event planning, finance, and much more. Gain the theoretical insights and strategies needed to thrive in this dynamic industry and stand out as a leader in the field.
With the "Hospitality Management" bundle, you'll delve into the intricacies of managing hotels, restaurants, catering services, and customer experiences. Discover the principles of effective concierge services, catering management, and restaurant operations. Master the art of providing exceptional customer service, honing your interpersonal skills, and understanding business etiquette to create unforgettable experiences for guests. Dive into the world of event planning, cost control, and compliance management to ensure seamless operations and mitigate business risks.
We proudly offer 18 courses within the Hospitality Management bundle, providing you with industry-recognised qualifications. These Courses are: 
Course 01: Hospitality Management
Course 02: Concierge
Course 03: Catering Management
Course 04: Restaurant Management
Course 05: Hotel Operations Training
Course 06: Hotel Chief Accountant Training
Course 07: Customer Service Management (CRM)
Course 08: Customer Service Training
Course 09: Business Etiquette and Professional Behavior
Course 10: Developing Interpersonal Skills Course
Course 11: Event Planning
Course 12: Cost Control Process and Management
Course 13: Customer Service
Course 14: HACCP Training
Course 15: Understanding Excellence In Customer Service For Hospitality
Course 16: Finance and Cash management for Hospitality
Course 17: Compliance & Business Risk Management
Course 18: Microsoft Excel - Beginner, Intermediate & Advanced
In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle.
Course 01: Professional CV Writing
Course 02: Job Search Skills
Course 03: Self Esteem & Confidence Building
Course 04: Professional Diploma in Stress Management
Course 05: Complete Communication Skills Master Class
Learning Outcomes:
Acquire a comprehensive understanding of hospitality management principles and strategies.
Develop the skills necessary for effective customer service and fostering excellence in guest experiences.
Gain expertise in event planning, including logistics, coordination, and execution.
Comprehend financial management and cash control processes specific to the hospitality industry.
Understand and implement business etiquette and professional behavior standards.
Enhance interpersonal skills for effective communication and building strong relationships with guests and colleagues.
Attain proficiency in utilizing Microsoft Excel for data analysis and reporting purposes.
This comprehensive package offers 18 meticulously curated courses, covering the key aspects of managing hotels, restaurants, and customer experiences. Designed to provide you with a theoretical foundation in hospitality practices, this bundle equips you with the knowledge and strategies needed to excel in this exciting industry. From customer service excellence to event planning and financial management, these courses unlock the potential for growth and success in your hospitality career. Immerse yourself in the world of hospitality management with our "Hospitality Management" bundle.
 CPD 
230 CPD hours / points  Accredited by CPD Quality Standards
 Who is this course for? 
Aspiring hospitality professionals seeking to enter the industry with a strong foundation of knowledge.
Current hospitality employees looking to advance their careers and expand their skill set.
Individuals interested in starting their own hospitality business and require a comprehensive understanding of the industry.
Professionals in related fields who wish to transition into the vibrant world of hospitality.
 Career path 
Hotel Manager: £25,000 - £70,000 per year
Restaurant Manager: £20,000 - £50,000 per year
Catering Manager: £20,000 - £45,000 per year
Event Planner: £22,000 - £45,000 per year
Customer Service Manager: £20,000 - £50,000 per year
Financial Controller (Hospitality): £30,000 - £60,000 per year
 Certificates 
Digital certificate
 Digital certificate - Included 
Hard copy certificate
 Hard copy certificate - Included 

Academy for Health and Fitness

Hospitality & Catering

Hospitality Management

Hotel Management

Hospitality & Tourism

Hospitality

Hospital Management

<div>
	<h3><b>Description:</b></h3>
<p><span>If you are already working in a retail environment looking forward to advance your careers, or just interested in starting new retail job, this course will be the perfect choice for you! The Retail Customer Service Diploma is designed to provide insight into the field of retail customer service, discussing the key skills and knowledge related to this field. This course will provide a good understanding into the importance of excellent customer service in retail, with the use of practical examples. With this course you will receive all the skills and knowledge needed for successful careers in today's retail world.</span></p>
<h3><b>Assessment:</b></h3>
<ul>
<li>At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not.</li>
<li>Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam.</li>
</ul>
<h3><b>Certification:</b></h3>
<ul>
<li>After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement.</li>
<li>Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24.</li>
</ul>
<h3><b>Who is this Course for?</b></h3>
<p><b>Retail Customer Service Diploma </b>is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills.</p>
<p>As there is no experience and qualification required for this course, it is available for all students from any academic background.</p>
<h3><b>Requirements</b></h3>
<p>Our<b> Retail Customer Service Diploma</b> is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation.</p>
<h3><b>Career Path</b></h3>
<p>After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market.</p>
		</div><table width="100%">				<tbody><tr>
					<td><i></i></td>
					<td>Introduction To Retail Customer Service</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Understanding Customer Expectations</td>
					<td> </td>
					<td><span><i></i> 00:10:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Customer Value And Satisfaction</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Customer Service And Customer Satisfaction In Retailing</td>
					<td> </td>
					<td><span><i></i> 00:10:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Importance of measuring customer satisfaction</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Strategic Management</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Types of Decision making Process</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Provide Customer Service Excellence To The External Customer</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Provide Customer Service Excellence To The Internal Customer</td>
					<td> </td>
					<td><span><i></i> 00:10:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Standards of Performance</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>The Retail Marketing Mix</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Levels Of Customer Satisfaction</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Brand Loyalty</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Customer Satisfaction Questionnaire</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Mock Exam</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Mock Exam- Retail Customer Service Diploma</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Final Exam</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Final Exam- Retail Customer Service Diploma</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Certificate and Transcript</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Order Your Certificates and Transcripts</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
				</tbody></table>

Description:
If you are already working in a retail environment looking forward to advance your careers, or just interested in starting new retail job, this course will be the perfect choice for you! The Retail Customer Service Diploma is designed to provide insight into the field of retail customer service, discussing the key skills and knowledge related to this field. This course will provide a good understanding into the importance of excellent customer service in retail, with the use of practical examples. With this course you will receive all the skills and knowledge needed for successful careers in today's retail world.
Assessment:
At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not.
Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam.
Certification:
After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement.
Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24.
Who is this Course for?
Retail Customer Service Diploma is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills.
As there is no experience and qualification required for this course, it is available for all students from any academic background.
Requirements
Our Retail Customer Service Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation.
Career Path
After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market.
	Introduction To Retail Customer Service		00:15:00
	Understanding Customer Expectations		00:10:00
	Customer Value And Satisfaction		00:15:00
	Customer Service And Customer Satisfaction In Retailing		00:10:00
	Importance of measuring customer satisfaction		00:20:00
	Strategic Management		00:30:00
	Types of Decision making Process		00:15:00
	Provide Customer Service Excellence To The External Customer		00:30:00
	Provide Customer Service Excellence To The Internal Customer		00:10:00
	Standards of Performance		00:30:00
	The Retail Marketing Mix		00:30:00
	Levels Of Customer Satisfaction		00:15:00
	Brand Loyalty		00:15:00
	Customer Satisfaction Questionnaire		00:15:00
Mock Exam			
	Mock Exam- Retail Customer Service Diploma		00:20:00
Final Exam			
	Final Exam- Retail Customer Service Diploma		00:20:00
Certificate and Transcript			
	Order Your Certificates and Transcripts		00:00:00

Retail Management

Customer Service

Service Design Courses (SDC)

Certificate in Education & Training (CET)

Diploma for School Business Leaders (DSBM)

Retail Customer Service Diploma

<h2>Description</h2><p><span><strong> Vehicle Selling Professional Diploma</strong></span></p><p><span>Introducing the Vehicle Selling Professional Diploma, an online course tailored for those aspiring to make their mark in the lucrative vehicle sales industry. This comprehensive course is designed to empower individuals with the knowledge, skills, and strategies essential for a thriving career in vehicle sales.</span></p><p><span>The course kicks off with an 'Introduction to Vehicle Selling', laying a solid foundation for learners to grasp the nuances of this dynamic industry. Recognising that communication is at the heart of any successful sale, 'Mastering the Art of Communication' takes centre stage as the second module. Here, learners will grasp essential communication skills to engage, convince, and convert potential customers.</span></p><p><span>Navigating through the 'Vehicle Sales Process' is integral. This section ensures that participants understand the step-by-step methodology of making a sale, from the first interaction to handing over the keys. Given the digital age we live in, 'Digital Marketing for Vehicle Sales' is incorporated to equip learners with tools and techniques to effectively use online platforms for sales and promotions. This digital edge can significantly enhance their reach and conversion rates.</span></p><p><span>A strong inventory is the backbone of vehicle sales. 'Building a Strong Inventory' teaches learners how to curate and manage a range of vehicles to cater to various customer preferences and needs. This ensures they can always provide options and solutions, enhancing their sales potential.</span></p><p><span>At its core, vehicle selling is not just about the transaction, but the overall experience. 'Customer Service Excellence' focuses on the pivotal role of providing unparalleled service, ensuring that customers don't just buy a vehicle, but become loyal patrons and brand ambassadors.</span></p><p><span>Financial elements play a crucial role in vehicle sales. 'Financing and Insurance Options' offers learners insights into understanding and presenting various financing solutions, ensuring that customers feel secure and comfortable with their investment. Tailored sales techniques can make all the difference, and the 'Sales Techniques and Strategies' module imparts tried-and-tested methods to boost sales figures and customer satisfaction.</span></p><p><span>Understanding that the industry is ever-evolving, 'Continuous Learning and Development' encourages participants to stay updated, adapt, and grow. This ensures that they remain relevant and ahead of the curve, enhancing their career prospects and performance.</span></p><p><span>Lastly, 'Building a Successful Vehicle Sales Career' serves as a capstone, guiding learners on how to carve a niche for themselves, set benchmarks, and achieve their professional aspirations.</span></p><p><span>The Vehicle Selling Professional Diploma is not just a course; it's a pathway to success in the world of vehicle sales. With a blend of practical insights and theoretical knowledge, this online course promises to be an invaluable resource for both beginners and seasoned professionals.</span></p><p><span>Embark on this transformative journey with the Vehicle Selling Professional Diploma and unlock the doors to a rewarding and prosperous career in vehicle sales.</span></p><p><span><strong>What you will learn</strong></span></p><p><span><strong>1</strong>:Introduction to Vehicle Selling</span><br />
<span><strong>2</strong>:Mastering the Art of Communication</span><br />
<span><strong>3</strong>:The Vehicle Sales Process </span><br />
<span><strong>4</strong>:Digital Marketing for Vehicle Sales</span><br />
<span><strong>5</strong>:Building a Strong Inventory</span><br />
<span><strong>6</strong>:Customer Service Excellence</span><br />
<span><strong>7</strong>:Financing and Insurance Options </span><br />
<span><strong>8</strong>:Sales Techniques and Strategies</span><br />
<span><strong>9</strong>:Continuous Learning and Development </span><br />
<span><strong>10</strong>:Building a Successful Vehicle Sales Career </span></p><h4>Course Outcomes</h4><p>
After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college.</p><h4>Assessment</h4><p>
Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter.</p><h4>Accreditation</h4><p>
Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.</p>

Description
 Vehicle Selling Professional Diploma
Introducing the Vehicle Selling Professional Diploma, an online course tailored for those aspiring to make their mark in the lucrative vehicle sales industry. This comprehensive course is designed to empower individuals with the knowledge, skills, and strategies essential for a thriving career in vehicle sales.
The course kicks off with an 'Introduction to Vehicle Selling', laying a solid foundation for learners to grasp the nuances of this dynamic industry. Recognising that communication is at the heart of any successful sale, 'Mastering the Art of Communication' takes centre stage as the second module. Here, learners will grasp essential communication skills to engage, convince, and convert potential customers.
Navigating through the 'Vehicle Sales Process' is integral. This section ensures that participants understand the step-by-step methodology of making a sale, from the first interaction to handing over the keys. Given the digital age we live in, 'Digital Marketing for Vehicle Sales' is incorporated to equip learners with tools and techniques to effectively use online platforms for sales and promotions. This digital edge can significantly enhance their reach and conversion rates.
A strong inventory is the backbone of vehicle sales. 'Building a Strong Inventory' teaches learners how to curate and manage a range of vehicles to cater to various customer preferences and needs. This ensures they can always provide options and solutions, enhancing their sales potential.
At its core, vehicle selling is not just about the transaction, but the overall experience. 'Customer Service Excellence' focuses on the pivotal role of providing unparalleled service, ensuring that customers don't just buy a vehicle, but become loyal patrons and brand ambassadors.
Financial elements play a crucial role in vehicle sales. 'Financing and Insurance Options' offers learners insights into understanding and presenting various financing solutions, ensuring that customers feel secure and comfortable with their investment. Tailored sales techniques can make all the difference, and the 'Sales Techniques and Strategies' module imparts tried-and-tested methods to boost sales figures and customer satisfaction.
Understanding that the industry is ever-evolving, 'Continuous Learning and Development' encourages participants to stay updated, adapt, and grow. This ensures that they remain relevant and ahead of the curve, enhancing their career prospects and performance.
Lastly, 'Building a Successful Vehicle Sales Career' serves as a capstone, guiding learners on how to carve a niche for themselves, set benchmarks, and achieve their professional aspirations.
The Vehicle Selling Professional Diploma is not just a course; it's a pathway to success in the world of vehicle sales. With a blend of practical insights and theoretical knowledge, this online course promises to be an invaluable resource for both beginners and seasoned professionals.
Embark on this transformative journey with the Vehicle Selling Professional Diploma and unlock the doors to a rewarding and prosperous career in vehicle sales.
What you will learn
1:Introduction to Vehicle Selling

2:Mastering the Art of Communication

3:The Vehicle Sales Process 

4:Digital Marketing for Vehicle Sales

5:Building a Strong Inventory

6:Customer Service Excellence

7:Financing and Insurance Options 

8:Sales Techniques and Strategies

9:Continuous Learning and Development 

10:Building a Successful Vehicle Sales Career 
Course Outcomes

After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college.
Assessment

Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter.
Accreditation

Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.

Elearncollege

Vehicle Selling Professional Course

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">PLEASE Note:</strong> We are also able to deliver this course,<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"> inhouse,</strong> as well as <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">classroom based</strong>, at a time and location to suit your needs.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This 1 Day online workshop is designed around the <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">PROUD Principle&reg;</strong> an innovative and powerful customer service model which builds into a set of key principles in achieving excellent customer service.&nbsp; Through its simplicity and ease of use it can create a unified customer-focused culture and philosophy within an organisation.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">It can be applied to any customer situation in any sector, discipline, or profession; it crosses over easily from business to personal use.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">PROUD Principle&reg;</strong> instils positive behaviours and provides a simple framework to achieve a consistent, excellent customer service experience from start to finish.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">By the end of the workshop, participants will:</p><ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Be able to engage professionally when speaking with customers</li>
<li fr-original-style="" style="box-sizing: border-box;">Develop skills in identifying a customers&rsquo; needs and handling their enquiries effectively</li>
<li fr-original-style="" style="box-sizing: border-box;">Learn to listen effectively, ask questions and summarise to respond fully to a customer request</li>
<li fr-original-style="" style="box-sizing: border-box;">Have a set of workable tools to utilise in their work</li>
<li fr-original-style="" style="box-sizing: border-box;">Feel confident in providing exceptional customer service.</li>
</ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Outline</p><ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Proud Principle&reg; &ndash; Customer Excellence Service Model<br fr-original-style="" style="box-sizing: border-box;">&nbsp; - Overview of the model</li>
<li fr-original-style="" style="box-sizing: border-box;">Defining the Customer <br fr-original-style="" style="box-sizing: border-box;">&nbsp; - Internal / External</li>
<li fr-original-style="" style="box-sizing: border-box;">First impressions count:<br fr-original-style="" style="box-sizing: border-box;">&nbsp; &nbsp; - projecting the right image (language, voice and non-verbal messages)<br fr-original-style="" style="box-sizing: border-box;">&nbsp; &nbsp; - building and maintaining rapport</li>
<li fr-original-style="" style="box-sizing: border-box;">Understanding the importance of Perception &amp; Expectation</li>
<li fr-original-style="" style="box-sizing: border-box;">Developing key interpersonal skills in customer service<br fr-original-style="" style="box-sizing: border-box;">&nbsp; - Active Listening &amp; Using Powerful questions</li>
<li fr-original-style="" style="box-sizing: border-box;">Proud Principle&reg; &ndash; Customer Excellence Service Model<br fr-original-style="" style="box-sizing: border-box;">&nbsp; - Using the PROUD Principle&reg;</li>
<li fr-original-style="" style="box-sizing: border-box;">How to handle difficult customers</li>
<li fr-original-style="" style="box-sizing: border-box;">Dealing with challenging requests</li>
<li fr-original-style="" style="box-sizing: border-box;">Embedding a PROUD Principle&reg; Customer culture in the organisation</li>
</ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Course start: 9.00 am - Log-on, admin, introductions.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Course Finish: 3.30pm</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">There will be frequent rest/comfort breaks interspersed throughout the workshop.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><ul fr-original-style="" style="box-sizing: border-box;">
</ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: var(--text-alt); letter-spacing: -0.05px; box-sizing: border-box;" fr-original-style="color: var(--text-alt); letter-spacing: -0.05px;">Delivery:</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Tutor led, highly interactive, engaging content utilising online applications and tools with active slides, interactive whiteboards and breakout rooms. We use online exercises, case-studies, practical examples, and associated video clips; as well as faciliated group discussions around the topic areas to ensure learning.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&nbsp;</p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: var(--text-alt); letter-spacing: -0.05px; background-color: transparent; font-size: 14px; box-sizing: border-box;" fr-original-style="color: var(--text-alt); letter-spacing: -0.05px; background-color: transparent; font-size: 14px;">Fees include:</span></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><span style="color: var(--text-alt); letter-spacing: -0.05px; box-sizing: border-box;" fr-original-style="color: var(--text-alt); letter-spacing: -0.05px;">Electronic (pdf) copies of all Slides, Manual.</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="letter-spacing: -0.05px; box-sizing: border-box;" fr-original-style="letter-spacing: -0.05px;">&#39;Certificate of&nbsp;</span><span style="letter-spacing: -0.05px; box-sizing: border-box;" fr-original-style="letter-spacing: -0.05px;">Attendance</span><span style="letter-spacing: -0.05px; box-sizing: border-box;" fr-original-style="letter-spacing: -0.05px;">&#39; signed, PMR Training and Development Ltd</span></li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&nbsp;</p>

PLEASE Note: We are also able to deliver this course, inhouse, as well as classroom based, at a time and location to suit your needs.
This 1 Day online workshop is designed around the PROUD Principle® an innovative and powerful customer service model which builds into a set of key principles in achieving excellent customer service. Through its simplicity and ease of use it can create a unified customer-focused culture and philosophy within an organisation.
It can be applied to any customer situation in any sector, discipline, or profession; it crosses over easily from business to personal use.
The PROUD Principle® instils positive behaviours and provides a simple framework to achieve a consistent, excellent customer service experience from start to finish.
By the end of the workshop, participants will:
Be able to engage professionally when speaking with customers
Develop skills in identifying a customers’ needs and handling their enquiries effectively
Learn to listen effectively, ask questions and summarise to respond fully to a customer request
Have a set of workable tools to utilise in their work
Feel confident in providing exceptional customer service.
Outline
Proud Principle® – Customer Excellence Service Model
 - Overview of the model
Defining the Customer 
 - Internal / External
First impressions count:
 - projecting the right image (language, voice and non-verbal messages)
 - building and maintaining rapport
Understanding the importance of Perception & Expectation
Developing key interpersonal skills in customer service
 - Active Listening & Using Powerful questions
Proud Principle® – Customer Excellence Service Model
 - Using the PROUD Principle®
How to handle difficult customers
Dealing with challenging requests
Embedding a PROUD Principle® Customer culture in the organisation
Course start: 9.00 am - Log-on, admin, introductions.
Course Finish: 3.30pm
 
There will be frequent rest/comfort breaks interspersed throughout the workshop.


Delivery:
Tutor led, highly interactive, engaging content utilising online applications and tools with active slides, interactive whiteboards and breakout rooms. We use online exercises, case-studies, practical examples, and associated video clips; as well as facilitated group discussions around the topic areas to ensure learning.
 
Fees include:
Electronic (pdf) copies of all Slides, Manual.
'Certificate of Attendance' signed, PMR Training and Development Ltd
 
 

PMR Training and Development Ltd

Customer Experience

Customer Care

Customer Relations

Customer Success (CS)

Customer Relationship Management

Customer Experience Management

The PROUD Principle® 1 Day online workshop. An innovative and powerful Customer Service model, providing customer service excellence.

 Achieving Customer Service Excellence - PROUD Principle® (Online)

General admission

<div><div id="commonContent"><h3>Overview</h3><p>With the ever-increasing demand for Automotive Services Manager in personal &amp; professional settings, this online training aims at educating, nurturing, and upskilling individuals to stay ahead of the curve - whatever their level of expertise in Automotive Services Manager  may be.</p><p>Learning about Automotive Services Manager  or keeping up to date on it can be confusing at times, and maybe even daunting! But that's not the case with this course from Compete High. We understand the different requirements coming with a wide variety of demographics looking to get skilled in Automotive Services Manager . That's why we've developed this online training in a way that caters to learners with different goals in mind. The course materials are prepared with consultation from the experts of this field and all the information on Automotive Services Manager  is kept up to date on a regular basis so that learners don't get left behind on the current trends/updates.</p><p>The self-paced online learning methodology by compete high in this Automotive Services Manager  course helps you learn whenever or however you wish, keeping in mind the busy schedule or possible inconveniences that come with physical classes. The easy-to-grasp, bite-sized lessons are proven to be most effective in memorising and learning the lessons by heart. On top of that, you have the opportunity to receive a certificate after successfully completing the course!</p><p>Instead of searching for hours, enrol right away on this Automotive Services Manager  course from Compete High and accelerate your career in the right path with expert-outlined lessons and a guarantee of success in the long run.</p><h3>Who is this course for?</h3><p>While we refrain from discouraging anyone wanting to do this Automotive Services Manager  course or impose any sort of restrictions on doing this online training, people meeting any of the following criteria will benefit the most from it:</p><ol><li>Anyone looking for the basics of Automotive Services Manager ,</li><li>Jobseekers in the relevant domains,</li><li>Anyone with a ground knowledge/intermediate expertise in Automotive Services Manager ,</li><li>Anyone looking for a certificate of completion on doing an online training on this topic,</li><li>Students of Automotive Services Manager , or anyone with an academic knowledge gap to bridge,</li><li>Anyone with a general interest/curiosity</li></ol><h3>Career Path</h3><p>This Automotive Services Manager  course smoothens the way up your career ladder with all the relevant information, skills, and online certificate of achievements. After successfully completing the course, you can expect to move one significant step closer to achieving your professional goals - whether it's securing that job you desire, getting the promotion you deserve, or setting up that business of your dreams.</p></div></div><div><div><div><h3>
Course Curriculum</h3><div><div><h4>
Module 1 Introduction to Automotive Service Management</h4><div><div><ul><li><div>
<span></span><h5>
Introduction to Automotive Service Management</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 2 Customer Service Excellence</h4><div><div><ul><li><div>
<span></span><h5>
Customer Service Excellence</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 3 Managing Workshop Efficiency</h4><div><div><ul><li><div>
<span></span><h5>
Managing Workshop Efficiency</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 4 Automotive Technologies and Innovation</h4><div><div><ul><li><div>
<span></span><h5>
Automotive Technologies and Innovation</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 5 Automotive Service and Marketing</h4><div><div><ul><li><div>
<span></span><h5>
Automotive Service and Marketing</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div></div></div></div></div>

Overview
With the ever-increasing demand for Automotive Services Manager in personal & professional settings, this online training aims at educating, nurturing, and upskilling individuals to stay ahead of the curve - whatever their level of expertise in Automotive Services Manager may be.
Learning about Automotive Services Manager or keeping up to date on it can be confusing at times, and maybe even daunting! But that's not the case with this course from Compete High. We understand the different requirements coming with a wide variety of demographics looking to get skilled in Automotive Services Manager . That's why we've developed this online training in a way that caters to learners with different goals in mind. The course materials are prepared with consultation from the experts of this field and all the information on Automotive Services Manager is kept up to date on a regular basis so that learners don't get left behind on the current trends/updates.
The self-paced online learning methodology by compete high in this Automotive Services Manager course helps you learn whenever or however you wish, keeping in mind the busy schedule or possible inconveniences that come with physical classes. The easy-to-grasp, bite-sized lessons are proven to be most effective in memorising and learning the lessons by heart. On top of that, you have the opportunity to receive a certificate after successfully completing the course!
Instead of searching for hours, enrol right away on this Automotive Services Manager course from Compete High and accelerate your career in the right path with expert-outlined lessons and a guarantee of success in the long run.
Who is this course for?
While we refrain from discouraging anyone wanting to do this Automotive Services Manager course or impose any sort of restrictions on doing this online training, people meeting any of the following criteria will benefit the most from it:
Anyone looking for the basics of Automotive Services Manager ,
Jobseekers in the relevant domains,
Anyone with a ground knowledge/intermediate expertise in Automotive Services Manager ,
Anyone looking for a certificate of completion on doing an online training on this topic,
Students of Automotive Services Manager , or anyone with an academic knowledge gap to bridge,
Anyone with a general interest/curiosity
Career Path
This Automotive Services Manager course smoothens the way up your career ladder with all the relevant information, skills, and online certificate of achievements. After successfully completing the course, you can expect to move one significant step closer to achieving your professional goals - whether it's securing that job you desire, getting the promotion you deserve, or setting up that business of your dreams.

Course Curriculum
Module 1 Introduction to Automotive Service Management
Introduction to Automotive Service Management

00:00
Module 2 Customer Service Excellence
Customer Service Excellence

00:00
Module 3 Managing Workshop Efficiency
Managing Workshop Efficiency

00:00
Module 4 Automotive Technologies and Innovation
Automotive Technologies and Innovation

00:00
Module 5 Automotive Service and Marketing
Automotive Service and Marketing

00:00

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