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1833 Courses in Cardiff delivered Online

Certificate in Leadership and Team Skills Level 1

5.0(1)

By Empower UK Employment Training

Certificate in Leadership and Team Skills Level 1 Explore the essentials of Leadership and Team Skills in this Level 1 Certificate course. Delve into diverse Leadership Styles, discover the art of Motivating and Managing Teams, and master Time Management. Gain insights into Financial Management, hone your Project Management skills, and excel in Performance and Talent Management, equipping you for effective leadership and team success. Learning Outcomes: Define various Leadership styles. Explain strategies for motivating and managing teams. Implement effective time management techniques in Leadership. Evaluate financial management principles in Leadership. Develop project, performance, and talent management skills in Leadership. More Benefits: LIFETIME access Device Compatibility Free Workplace Management Toolkit Certificate in Leadership and Team Skills Level 1 Course Syllabus Leadership Styles: Explore various leadership styles, including autocratic, democratic, transformational, and situational leadership, and understand their applications and impact on team dynamics. Motivating and Managing Teams: Learn effective strategies for motivating and managing teams, including team-building exercises, communication techniques, and conflict resolution skills. Time Management in Leadership: Develop time management skills tailored to leadership roles, including prioritization, delegation, and goal setting, to enhance productivity and efficiency. Financial Management in Leadership: Gain an understanding of financial management principles relevant to leadership positions, including budgeting, financial analysis, and resource allocation. Project Management in Leadership: Acquire project management skills essential for leaders, covering project planning, execution, monitoring, and successful project completion within scope, time, and budget constraints. Performance Management in Leadership: Learn to effectively assess and manage team performance through performance appraisals, feedback mechanisms, and performance improvement plans. Talent Management in Leadership: Explore talent acquisition, development, and retention strategies to build a high-performing team, align individual goals with organizational objectives, and foster professional growth within the team.

Certificate in Leadership and Team Skills Level 1
Delivered Online On Demand1 hour 18 minutes
£5

Catheterisation Course

5.0(14)

By Training Express

Catheterisation course teaches you everything on the topic thoroughly from scratch so you can achieve a certificate for free to showcase your achievement in professional life. This Catheterisation course is a comprehensive course designed to provide a detailed understanding of the nature of the related sector and your key roles within it. The training materials of this Catheterisation course are available online for you to learn at your own pace and fast-track your career with ease. Key Features Accredited by CPD Instant e-certificate Fully online, interactive Catheterisation course with audio voiceover Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Free Gifts Life Coaching Course Enrol now in this Catheterisation course to excel! To become successful in your profession, you must have a specific set of skills to succeed in today's competitive world. In this in-depth Catheterisation training course, you will develop the most in-demand skills to kickstart your career, as well as upgrade your existing knowledge & skills. The curriculum of the Catheterisation course has been designed by experts with years of experience behind them which is extremely dynamic and well-paced to help you understand the subject matter with ease. Course Curriculum : Module 01: Introduction to Urinary Catheterisation Module 02: The Urinary System Module 03: Patients' Guide for Catheterisation Module 04: Guidance for Nursing and Care Staff Module 05: Protocol for Female Catheterisation Module 06: Protocol for Male Catheterisation Module 07: Protocol for Handling Catheter & Catheter Bags Life Coaching Module 01: Life Coaching: The Purpose and Fundamentals Module 02: Develop Your Self-Awareness Module 03: The Development of Core Beliefs and Managing Fears Module 04: Life Coaching Types and Key Attributes of a Life Coach Module 05: Understanding Emotional Intelligence Module 06: Body Language and Communication Techniques Module 07: A Structure for Client Work and Goal Setting Module 08: Basic Principles for Business Development and Growth Module 09: The Ethical Coach: Protect Yourself and Your Clients Learning Outcomes: Understand the fundamentals of urinary catheterization procedures and principles. Gain comprehensive knowledge of the urinary system's anatomy and functions. Equip patients with essential guidance on catheterization procedures and care. Provide nursing and care staff with effective guidance on catheterization. Demonstrate proficiency in female catheterization following established protocols. Demonstrate proficiency in male catheterization following established protocols. Master the protocols for handling catheters and catheter bags effectively. Accreditation All of our courses are fully accredited, including this Catheterisation course, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Catheterisation course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for all employees or anyone who genuinely wishes to learn more about Catheterisation basics. Healthcare professionals seeking to enhance catheterization skills. Nursing and care staff responsible for patient catheter care. Patients looking to understand and manage catheterization procedures. Individuals pursuing a career in healthcare support roles. Requirements No prior degree or experience is required to enrol in this course. Career path Healthcare Assistant - £18K to 24K/year. Nursing Assistant - £20K to 28K/year. Clinical Support Worker - £22K to 30K/year. Care Coordinator - £24K to 32K/year. District Nurse - £28K to 38K/year. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.

Catheterisation Course
Delivered Online On Demand1 hour
£12

Level 5 Diploma in Travel & Tourism

By Training Tale

Travel & Tourism: Travel & Tourism Do you begin your career in this booming, lucrative worldwide sector? This demanding Travel & Tourism Course will empower you with the most recent information on the demand for top-notch travel and tourism services. This Travel & Tourism Course covered all the relevant topics including airlines, airports, international aviation, and tour operations management. Also, the Travel & Tourism Course will teach you the value of effective distribution in the tourism industry. Travel & Tourism Course will teach you Effective communication techniques. Human resource management in tourism is also included in the Travel & Tourism Course. You can manage information, travel destinations, technologies for tourism, and much more with our Travel & Tourism Course. So enrol in this Travel & Tourism Course immediately to join this fascinating sector. Learning Outcomes of Travel & Tourism Course After completing this Travel & Tourism Course, learners will be able to: Gain a thorough understanding of travel & tourism Travel & Tourism Course gives an in-depth knowledge of the accommodation sector. Travel & Tourism Course explain of airlines, airports and international aviation You will Understand tour operations management from the Travel & Tourism Course. The Travel & Tourism Course will teach you how to manage tourism distribution and human resource management in tourism. Travel & Tourism Course explains marketing and financing management for tourism. Understanding the law, ethics, and communication technology is also a part of Travel & Tourism Course training. Special Offers of this Travel & Tourism Course This Travel & Tourism Course includes a FREE PDF Certificate. Lifetime access to this Travel & Tourism Course Instant access to this Travel & Tourism: Travel & Tourism Course Get FREE Tutor Support from Monday to Friday in this Travel & Tourism: Travel & Tourism Course Courses with This Travel & Tourism Course 01: Travel & Tourism Course 02: Travel Agent Course 03: Time Management [ Note: Free PDF certificate as soon as completing the Diploma in Travel & Tourism course] Travel & Tourism: Travel & Tourism Detailed course curriculum of Travel & Tourism *** Level 5 Diploma in Travel & Tourism *** Industry Experts Designed this Travel & Tourism: Travel & Tourism course into 18 detailed modules. Assessment Method of Travel & Tourism After completing each module of the Travel & Tourism: Level 5 Diploma in Travel & Tourism Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Travel & Tourism After completing the MCQ/Assignment assessment for this Travel & Tourism: Level 5 Diploma in Travel & Tourism course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Travel & Tourism: Travel & Tourism This Level 5 Diploma in Travel & Tourism is ideal for anyone looking to begin or further an existing career in the Travel & Tourism sector. Requirements Travel & Tourism: Travel & Tourism Students who intend to enrol in this Travel & Tourism course must meet the following requirements: Travel & Tourism: Good command of the English language Travel & Tourism: Must be vivacious and self-driven Travel & Tourism: Basic computer knowledge Travel & Tourism: A minimum of 16 years of age is required Career path Travel & Tourism: Travel & Tourism Students who get our Travel & Tourism Course certificate may select from a variety of professions, including those as a tour guide, manager, hotel reservationist, travel agency owner, or relative employer. Certificates Certificate of completion Digital certificate - Included

Level 5 Diploma in Travel & Tourism
Delivered Online On Demand7 hours
£12

Mastering Customer Growth: Advanced Sales Tactics Unveiled

By Compete High

🚀 Unlock the Secrets to Explosive Customer Growth with 'Mastering Customer Growth: Advanced Sales Tactics Unveiled' Online Course! 🚀   Are you ready to elevate your sales game and propel your business to new heights? Welcome to a transformative journey designed to supercharge your customer growth - introducing our exclusive online course: 'Mastering Customer Growth: Advanced Sales Tactics Unveiled.'   🔍 Module 1: INTRODUCTION Dive into the fundamentals of customer growth with an in-depth introduction. Lay the groundwork for success as we explore the key principles, industry insights, and the mindset needed to thrive in today's competitive market. Unleash your potential and set the stage for a customer-centric revolution. 🚀 Module 2: SELLING STRATEGIES EXPLAINED Gain a competitive edge by mastering advanced selling strategies that go beyond the basics. From persuasive communication techniques to psychological triggers that drive conversions, this module unveils the secrets of top-performing sales professionals. Elevate your approach, build lasting relationships, and close deals with confidence. 🌐 Module 3: MULTICHANNEL SELLING OVERVIEW Explore the dynamic world of multichannel selling and discover how to maximize your reach across diverse platforms. From social media to e-commerce, we break down the intricacies of multichannel selling, providing you with a comprehensive overview of the strategies and tools needed to thrive in today's interconnected market.   🔥 What You'll Gain: Proven techniques to enhance customer growth Advanced selling strategies for increased conversions Comprehensive understanding of multichannel selling Insider insights from industry experts Practical tips and real-world case studies Networking opportunities with fellow professionals   🌟 Who Is This Course For? Sales Professionals seeking a competitive advantage Entrepreneurs and Business Owners aiming for rapid customer growth Marketing Executives looking to optimize sales strategies Anyone passionate about mastering the art of customer growth   💡 Enroll Now and Revolutionize Your Sales Approach! Don't miss this opportunity to gain a competitive edge in today's dynamic market. Join 'Mastering Customer Growth: Advanced Sales Tactics Unveiled' and unlock the strategies that will propel your business to unprecedented success.   🚀 Secure Your Spot Today! 🚀 Course Curriculum Module 1- INTRODUCTION Importance of a Selling Strategies 00:00 Module 2- SELLING STRATEGIES EXPLAINED Direct and Indirect Models 00:00 Selling Models of Well Known Companies 00:00 Why Selling Strategy Matters 00:00 Choosing Your Sales Model 00:00 Do a Feasibility Check 00:00 What Investors care about 00:00 Keys to Success 00:00 Module 3- MULTICHANNEL SELLING OVERVIEW Additional Selling Strategies 00:00

Mastering Customer Growth: Advanced Sales Tactics Unveiled
Delivered Online On Demand1 hour
£4.99

Birth Doula - Support During and After Birth

By Compete High

🌟 Birth Doula - Support During and After Birth Course Overview 🌟 Welcome to the 'Birth Doula - Support During and After Birth' course, a comprehensive program designed to empower individuals with the knowledge and skills to provide compassionate and informed support to expecting mothers and families throughout the entire childbirth journey. Whether you're a healthcare professional, aspiring doula, or someone passionate about maternal well-being, this course is your gateway to becoming a trusted birth companion. Course Highlights: Module 1: Introduction to Birth Doula Work Discovering the Role: Gain insights into the history and evolution of birth doula work. Understand the key responsibilities and ethical considerations that come with being a birth companion. Communication Skills: Learn effective communication techniques to establish trust and build strong relationships with expecting parents. Module 2: Prenatal Support Antenatal Education: Dive into prenatal care, childbirth education, and the importance of empowering parents with knowledge before the big day. Emotional Support: Explore strategies to provide emotional support during pregnancy, addressing fears, and promoting a positive mindset. Module 3: Labor Support Comfort Measures: Acquire hands-on techniques to support mothers during labor, including massage, positioning, and breathing exercises. Advocacy in the Delivery Room: Understand the doula's role in advocating for the birthing person's preferences and helping create a supportive environment. Module 4: Postpartum Support Newborn Care and Breastfeeding: Learn the basics of newborn care and support breastfeeding mothers during the postpartum period. Emotional Well-being: Explore the emotional and physical challenges postpartum, and discover strategies to provide ongoing support and care. Module 5: Supporting Diverse Populations Cultural Competence: Recognize and appreciate the diversity within the birthing community. Understand how to tailor support to meet the unique needs of individuals from various cultural backgrounds. Inclusive Practices: Explore inclusive language, practices, and considerations when working with diverse populations. Why Choose Our Course: Expert Instruction: Learn from seasoned professionals with extensive experience in birth doula work. Interactive Learning: Engage in practical exercises, case studies, and role-playing to reinforce your skills. Flexible Schedule: Access course materials online at your own pace, making it ideal for busy professionals and parents. Join Us on this Transformative Journey!   Course Curriculum Module 1- Introduction to Birth Doula Work Introduction to Birth Doula Work 00:00 Module 2- Prenatal Support Prenatal Support 00:00 Module 3- Labor Support Labor Support 00:00 Module 4- Postpartum Support Postpartum Support 00:00 Module 5- Supporting Diverse Populations Supporting Diverse Populations 00:00

Birth Doula - Support During and After Birth
Delivered Online On Demand5 hours
£4.99

Call Centre Agents Training Course

4.3(43)

By John Academy

Description: Often time's people hear about call centre jobs but are never sure if they will be able to do them. You should not be worried given though given that any call centre usually provides a manuscript in order to help you provide unparalleled service. And this course will do a similar thing to get you trained up for this kind of job. With this Call Centre Agents Training Course course, you will learn how to communicate verbally, understand your customer base, improve listening skills, identify tools to facilitate communication and so much more. So if you want to succeed in this field, get this course now. Learning Outcomes : The nuances of body language and verbal skills. Aspects of verbal communication such as tone, cadence, and pitch. Questioning and listening skills. Ways of delivering bad news and saying no. Effective ways to negotiate. The importance of creating and delivering meaningful messages. Tools to facilitate communication. The value of personalizing interactions and developing relationships. Vocal techniques that enhance speech and communication ability. Techniques for managing stress. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Call Centre Agents Training Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Call Centre Agents Training Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Course Overview (Call Centre Agents Training Course) 00:05:00 What's Missing in Telephone Communication? 00:15:00 Verbal Communication Techniques 00:15:00 Who are Your Customers? 00:15:00 To Serve and Delight 00:05:00 Did You Hear Me? 00:15:00 Asking the Right Questions 00:15:00 Saying No 00:05:00 Sales by Phone 00:10:00 Taking Messages99 00:05:00 Staying Out of Voice Mail Jail 00:05:00 Closing Down the Voice 00:10:00 Cold and Warm Calls 00:15:00 Developing a Script 00:15:00 Perfecting the Script 00:15:00 Handling Objections 00:30:00 Negotiation Techniques 00:15:00 It's More Than Just a Phase 00:15:00 Phone Tag and Getting the Call Back 00:15:00 This is My Mentor 00:05:00 Stress Busting 00:05:00 News from Within 00:15:00 Mock Exam Mock Exam- Call Centre Agents Training Course 00:20:00 Final Exam Final Exam- Call Centre Agents Training Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Call Centre Agents Training Course
Delivered Online On Demand5 hours 5 minutes
£18

Mastering Persuasive Communication for Sales

By Compete High

🌟 Unlock the Power of Persuasion and Elevate Your Sales Game! 🌟   🚀 Are you ready to revolutionize your sales approach and achieve unparalleled success? Welcome to 'Mastering Persuasive Communication for Sales' - your gateway to becoming a persuasive sales powerhouse! 🚀   🔥 Imagine having the ability to captivate your audience effortlessly, compelling them to say 'Yes!' at every turn. This comprehensive online course is meticulously crafted to equip you with the indispensable skills needed to become a persuasive maestro in the realm of sales.   🎯 Here's what awaits you on this transformational journey: 💡 Proven Strategies: Gain exclusive access to battle-tested techniques and strategies employed by top sales professionals worldwide. Learn how to craft compelling narratives, leverage psychological triggers, and master the art of persuasion to influence decisions effectively.   🔑 Communication Mastery: Discover the keys to unlocking the secrets of effective communication. From honing your body language to perfecting your tone and words, you'll learn how to create an irresistible magnetism in every interaction.   📈 Sales Psychology Unveiled: Delve into the psychology behind customer behavior and decision-making processes. Understand the core principles that drive buying decisions, enabling you to anticipate needs and guide prospects seamlessly through the sales funnel.   🌐 Online & Offline Mastery: Whether you're engaging face-to-face or navigating the digital landscape, this course covers both online and offline persuasive communication techniques, ensuring you're equipped for any sales scenario.   🏆 Real-World Applications: Put theory into action with practical exercises, role-playing scenarios, and case studies that simulate real-world sales situations. Sharpen your skills in a risk-free environment and gain the confidence to excel in any sales conversation.   🎓 Expert Guidance: Led by industry experts with a wealth of experience in sales and communication, this course provides unparalleled guidance, offering insights and tips that can only be gained from years of successful practice.   📈 Elevate your sales game and skyrocket your success! Enroll now in 'Mastering Persuasive Communication for Sales' and unlock the doors to a whole new level of sales prowess. Your journey towards becoming a persuasive communication virtuoso begins today! 🚀💼 Course Curriculum INTRODUCTION Introduction 00:00 My Story 00:00 SALES SCRIPTING TACTICS AND STRATEGIES Embracing Sales 00:00 Embrace Sales Scripting 00:00 The 7 Step Script Writing Formula 00:00 The 5 Laundry Lists - Part 1 00:00 The 5 laundry lists - Part 2 00:00 Sales Scripting Techniques - Part 1 00:00 Sales Scripting Techniques - Part 2 00:00 CONCLUSION Scripting Best Practices and Conclusion 00:00

Mastering Persuasive Communication for Sales
Delivered Online On Demand1 hour
£4.99

Elite EA PA Forum 🇬🇧

By Elite Forums UK

Elite EA/PA Forum We are delighted to announce the Elite EA/PA Forum for the UK & Ireland will be on the 13th November 2025. Our workshop aims to: Enhance your influence and impact by mastering assertive communication, negotiation, and self-advocacy skills. Stay composed and solution-focused in high-pressure situations with practical tools for crisis management and clear decision-making. Embrace evolving technology by understanding how AI and automation can streamline your role and boost efficiency. Future-proof your career by building strategic value, resilience, and adaptability in an ever-changing professional landscape. Keynote Address with Q&A from the audience: What to expect from Sam's Keynote: With over 30 years supporting leaders at the highest levels, Sam Cohen brings a wealth of insight, experience, and stories (the kind she can share) to the stage. From 18 years serving within The Royal Household - including as Deputy Private Secretary and Press Secretary to Her late Majesty Queen Elizabeth II - to working with The Duke and Duchess of Sussex, running the Prime Minister’s Office at Downing Street, and serving as Chief of Staff to the global CEO of Rio Tinto, Sam’s career is a masterclass in discretion, diplomacy, and delivering at the top. In this exclusive keynote, Beyond the Role, Sam will explore how Executive Assistants don’t just support leaders - they shape leadership, drive strategy, and build legacy from behind the scenes. Join us for this rare opportunity to hear from someone who’s been at the epicentre of power - and bring your questions! The keynote will include a live Q&A, where you can ask Sam about her remarkable career, leadership insights, and how to truly excel in high-performance environments. (Don’t ask her what the Queen kept in her handbag - she’s not telling.) Sam Cohen Career Bio: Sam Cohen has spent the last 30 years working to support leaders in the public and private sectors. Sam spent 18 years serving The Royal Household, as Deputy Private Secretary to Her late Majesty Queen Elizabeth II and Press Secretary to The Queen. Sam also served as Private Secretary to The Duke and Duchess of Sussex. Following this time, Sam worked as Director of the Prime Minister’s Office at Downing Street under Boris Johnson and, most recently, was Chief of Staff to the global CEO at Rio Tinto. Source: ABC News - YouTube Channel. Facilitator - AM: Monika Turner The Confident Assistant - Speak Up, Go After What You Want & Create The Future You Deserve: Develop practical strategies to negotiate workload, boundaries, and career growth with confidence. Learn assertive communication techniques to handle challenging conversations effectively. Build self-advocacy skills to articulate your value and influence outcomes in the workplace. Monika Turner Career Bio: Monika Anna Turner is an ICF-certified Leadership and Executive coach with over seven years of experience helping professionals unlock their confidence, elevate their voice, and lead with authenticity. Before stepping into coaching, she built a successful career as a Personal Assistant, Executive Assistant, and ultimately Chief Of Staff —giving her a deep understanding of the unique challenges and strengths of support roles. Originally from Poland, Monika knows firsthand what it’s like to question your voice and your value—especially in a second language. Her journey from self-doubt to self-assurance informs everything she does today. Through her coaching, she empowers assistants and leaders alike to move beyond fear, speak up and create fulfilling careers they’re proud of. Panel Fabiana Goncalves Executive Assistant to Global VP PerfectDraft & PerfectDraft Commercial Director An accomplished C-Suite Executive & Personal Assistant, I bring over a decade of experience supporting top-level leadership—including CEOs, Founders, and Executive Teams—across multinational and national organizations. I specialize in executive support that goes far beyond calendar management, contributing as a strategic partner in decision-making, operations, and leadership effectiveness. Known for my discretion, diplomacy, and operational precision, I help executives stay focused on what matters most—by anticipating needs, managing complexity, and driving efficiency in both corporate and personal domains. I bring a strategic lens to every task, balancing immediate priorities with long-term objectives. With a proactive mindset, sharp judgment, and strong communication skills, I serve as a trusted advisor and problem-solver in fast-paced, high-stakes environments. Rebecca Polson Executive Support Manager to the Chief Executive An award-winning Executive Assistant with over 10 years’ experience across the higher education, charity, private, and public sectors. Currently Executive Support Manager to the Chief Executive at Alzheimer’s Research UK, she provides high-level support in the fast-paced, mission-driven environment of the largest dementia research charity in the UK. Her previous roles include supporting senior leaders at the Natural History Museum, the Incorporated Society of Musicians, and the Royal College of Music. She brings expertise in executive support, governance, stakeholder engagement, and complex diary and project management. Named PA of the Year in 2023 and a finalist in the SecsintheCity PA of the Year Awards, she is known for her professionalism, discretion, and ability to stay ahead of the needs of the people and organisations she supports. Ola Boddington Senior Executive Assistant As a seasoned Executive Assistant, she has honed her skills in management and project planning over the years. She has worked with various organisations, including Zoa, Signal AI, and ConsenSys, where she provided high-level administrative support to senior executives. Her expertise lies in managing complex schedules, coordinating travel arrangements, and ensuring seamless communication among team members. She is also proficient in using various software tools to streamline workflows and enhance productivity. She is passionate about delivering exceptional service and contributing to the success of the teams she works with. Claudine Martin Senior Executive Assistant Claudine is a highly skilled Senior Executive Assistant, currently supporting the Head of BNY Pershing EMEA. With a distinguished career spanning nearly 17 years in the British Army, Claudine retired in 2023 at the rank of Staff Sergeant, bringing a wealth of experience in high-pressure environments and strategic operations to her current role. Throughout her military career, Claudine specialised in Human Resources, and served as the Personal Assistant to the Army Director of Engagement and Communication at the Ministry of Defence. In this capacity, she played a pivotal role in the planning and execution of significant events and initiatives, showcasing her exceptional organisational skills and attention to detail. Her dedication and professionalism were recognised when she was awarded PA of the Year in 2019 by PA Life. An advocate for the Executive Assistant profession, Claudine is also a sought-after public speaker. She regularly shares her insights at industry events, including the PA Show, and serves as an advisory board member, contributing to the ongoing development and recognition of the profession. Claudine is passionate about empowering others and has previously mentored young people through the Diana Award, a programme established in honour of Princess Diana to support disadvantaged youth. Additionally, she has participated in Fast Forward 15, a mentoring initiative aimed at women aspiring to build careers in events, hospitality, or related industries. With her extensive experience, dedication to excellence, and commitment to mentorship, Claudine continues to make a significant impact in her field and inspire the next generation of leaders. She proudly represented the UK at the Invictus Games 2023, showcasing her unwavering determination and unwavering spirit. In her spare time, Claudine enjoys park run and writing poems. The Importance of Becoming a Strategic Advisor Learn how to shift from reactive to proactive. Develop the mindset and behaviours of a strategic advisor. Understand how to add value beyond your job description. Facilitator - PM: Justin Kabbani AI Is Not Here to Replace You. It's Here to Upgrade You. We'll explore Justin's proven 3P framework: Priming – How to set up AI like a strategic advisor by feeding it context, tone and mindset Prompting – How to craft clear, structured instructions to get consistently great results Producing – How to turn AI outputs into high-leverage work that makes you stand out Your session outcomes: Real examples from admin professionals already using AI to elevate their work Prompts you can copy, adapt, and test live Interactive exercises to build confidence fast A practical challenge to implement right after the session If you’ve been overwhelmed by AI, or underwhelmed by its impact, this session will change that. You'll leave with tools you can use today, and a mindset you’ll carry forward for the rest of your career. Justin Kabbani Career Bio: Justin Kabbani is one of Australia’s most in-demand AI trainers and keynote speakers, known for making AI feel simple, powerful, and immediately useful. He’s worked with brands like Uber, Treasury Wine Estates, and Udemy, helping their teams embed AI into daily workflows, strategic planning, and executive communication. Over the past two years, Justin has trained more than 2,000 professionals across Australia and beyond, consistently earning feedback like “mind-blowing,” and “game-changing”. His signature Prime, Prompt, Produce framework has transformed how business leaders, executive assistants, marketers, and teams think, work, and communicate with AI, without needing to be “tech people.” Justin believes AI isn’t here to replace people. It’s here to take the robotic work off our plate, so we can focus on what humans do best. LinkedIn: https://www.linkedin.com/in/justinkabbani/ Website: https://justinkabbani.com/ Speed Connections Networking Session Join us for Speed Connections, a lively 30-minute networking session designed to foster meaningful connections in a fun, fast-paced environment. Every 10 minutes, attendees will be placed into new breakout rooms with small groups, giving everyone the chance to meet a diverse range of peers. Each breakout session will feature engaging prompts to spark conversations and make networking enjoyable and memorable! Who will attend this event? Executive Assistant (EA) Personal Assistant (PA) Virtual Assistant (VA) Legal Secretary Legal Executive Assistant Administrative Assistant Office Manager Health Care Office Manager Chief of Staff Additional roles may be relevant depending on role responsibilities along with development opportunities. This workshop is open to females, male including trans women/males and non-binary professionals. Group Rate Discounts To discuss our group rates in more detail, please email support@elite-forums.com and provide the following: Group Number (How many would like to attend) Event Date (If numerous dates, please advise if we are splitting attendees across multiple dates) Attendee Contact details (Or request our Group Rate Document. Complete and return - we'll sort the rest.) Group discounts are on request - see below group rate discount brackets: 🧩 You just need one piece to come together - to unlock your Elite Potential. 🔑 Media outlets/organisations will not be permitted to attend this event.

Elite EA PA Forum 🇬🇧
Delivered Online
£345 to £495

Effective Communications

By Nexus Human

Duration 1 Days 6 CPD hours This course is intended for This course is intended for both organizations that would like to improve the corporate communications of their employees and individuals, who take the role of Project Managers, Business Analysts, Team Leaders, Scrum Masters, Product Owners, Managers, Employees, and anyone who would like to improve their communications skills both in the personal and professional aspects. Overview Upon successful completion of this course, students will learn: what effective communications are. why they are important. how by improving communications you will be able to improve the overall execution of projects and your results in general. the specifics of online remote teamwork communications. Your employees will be equipped with knowledge of different communication techniques and styles, which will save them time to adapt to the communication style of the interlocutor and allow them to have more effective conversations both with business partners and customers, and with colleagues at work. Also, they will master the art of active listening and thus win more customers and partners. This course can be adapted to the specific needs of your organization. This course represents highly effective training on developing communication skills and teaches students how to ask correct questions and get the most from one discussion. Also, students will learn how to resolve and/or avoid conflict situations. Course Outline What is the process of effective communications? How to ask good questions and reach clear agreements? Why is listening important and how to listen actively? How to give and receive feedback? How to prepare and conduct effective meetings? Each topic includes discussions and exercises.

Effective Communications
Delivered OnlineFlexible Dates
Price on Enquiry

Business Management Online Training

By Training Tale

This Business Management course is appropriate for both eager novices and seasoned professionals. Through this course, you will learn everything you need to know to start or progress your career in Business Management at the highest possible level. It will help you develop technical abilities as well as a deep understanding of business management. The course will educate you on operational management, risk management, succession planning, project management, and others. You can also learn about numerous strategic techniques and business management preparation in this Training Tale Business Management course. Additionally, this step-by-step online course will teach you how to respond to issues that arise during running a business, helping you make well-informed management decisions. Enrol today and take the next step toward achieving your personal and professional goals. Learning Outcomes At the end of the Business Management course, the learner will be able to: Provide a brief idea about Business Management and its importance. Discuss all the terms related to Business Management. Clarify the differences between a leader and a manager. Describe the theory of leadership and management to encourage organisational direction. Determine the personal and technical skills needed to attain strategic objectives. Develop a personal improvement plan. Describe the concepts of strategic business management. Understand the UK law and regulations related to business. Develop an action plan for an organisation. Why Choose Business Management Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. **Courses are included in this Business Management Bundle Course** Course 01: Level 7 Business Management Course Course 02: Level 1 Business Management Course 03: Level 3 Business Administration ***Other Benefits of Business Management Bundle*** 3 PDF Certificate FREE Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate will provide as soon as completing the Business Management Course] Course Curriculum *** Business Management Course *** Module 01: Introduction Module 02: Financial Resource and Investment Management Module 03: Succession Planning Module 04: Risk Management Module 05: Supply Chain Management Module 06: Human Resource Management Module 07: Leadership and Management Module 08: Change Management Module 09: Conflict Management Module 10: Project Management Module 11: Communication Techniques for Business Management Module 12: Entrepreneurship and Small Business Management Module 13: UK Business Law Assessment Method After you have finished Business Management Course, you will need to take an electronic multiple-choice exam or Assignment to see if you have grasped everything. To pass the exam and be eligible for the pending certificates, you must achieve at least 60%. As soon as you pass the examination, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Business Management course, you will be entitled to a Certificate of Completion from Training Tale which is completely free to download. Who is this course for? This Business Management course is highly recommended for: Entrepreneurs. Small business owners. Existing business professionals. Program Manager. Facility Manager. Program Administrator. Students Recent graduates. Requirements There are no specific requirements for this Business Management course because it does not require any advanced knowledge or skills. Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Certificates Certificate of completion Digital certificate - Included

Business Management Online Training
Delivered Online On Demand15 hours
£12