Explore ITIL4 Foundation, a comprehensive course delving into modern IT service management practices. Learn key concepts, principles, and processes to enhance organisational efficiency and align IT services with business goals. About this course £519.00 153 lessons Accredited training Certificate of completion included Exam included Course curriculum Module 1 - Introduction1.1 Tutor Introduction1.2 Certifications1.3 Course Features1.4 Why ITIL? Module 2 - Key Concepts2.1 What is a Service?2.2 What is Utility?2.3 What is Warranty?2.4 What are Customers, Users and Sponsors?2.5 What is Service Management?2.6 Creating value with Services2.7 Value & Value Co-creation2.8 What is Value?2.9 Organisations and Stakeholders2.10 Service Providers2.11 Other Stakeholders2.12 Value: Outcome, Cost and Risk2.13 Figure, Balance, Outcomes, Costs, Risks2.14 Outputs and Outcomes2.15 Cost2.16 Risk - Part 12.17 Risk - Part 22.18 Utility & Warranty - Part 12.19 Utility & Warranty - Part 22.20 Services Offerings2.21 Services Relationship2.22 Service Provisions2.23 Services Relationship Model2.24 Goods, Resources & Actions2.25 Products & ServicesTest Your Knowledge Quiz Module 3 - Guiding Principals3.1 Guiding Principles - Introduction Part 13.2 Guiding Principles - Introduction Part 23.3 Guiding Principles - The Key Message is Discussed!3.4 Guiding Principles - Nature, Use & Interaction of the Guiding Principles3.5 Focus on Value - The Key Message Discussed!3.6 Focus on Value - The Service Consumer & What is their Perspective of Value3.7 Focus on Value - The Customer Experience3.8 Focus on Value - How to Apply the Principle!3.9 Start Where You Are - Key Message Discussed!3.10 Start Where Your Are - Assess Where You Are3.11 Start Where You Are - The Role of Measurement3.12 Start Where You Are - How to Apply the Principle!3.13 Progress Iteratively with Feedback - Key Message Discussed!3.14 Progress Iteratively with Feedback - The Role of Feedback3.15 Progress Iteratively with Feedback - Iteration & Feedback Together3.16 Progress Iteratively with Feedback - How to Apply the Principle3.17 Collaborate & Promote Visibility - Key Message Discussed! (Part 1)3.18 Collaborate & Promote Visibility - Key Message Discussed! (Part 2)3.19 Collaborate & Promote Visibility - Key Message Discussed! (Part 3)3.20 Collaborate & Promote Visibility - Whom to Collaborate with (Part 1)3.21 Collaborate & Promote Visibility - Whom to Collaborate with (Part 2)3.22 Collaborate & Promote Visibility - Communication for Improvement3.23 Collaborate & Promote Visibility - Increasing Urgency Through Visibility (Part 1)3.24 Collaborate & Promote Visibility - Increasing Urgency Through Visibility (Part 2)3.25 Collaborate & Promote Visibility - Increasing Urgency Through Visibility (Part 3)3.26 Collaborate & Promote Visibility - How to Apply3.27 Think & Work Holistically - Key Message Discussed! (Part 1)3.28 Think & Work Holistically - Key Message Discussed! (Part 2)3.29 Think & Work Holistically - Key Message Discussed! (Part 3)3.30 Think & Work Holistically - How to Apply the Principle3.31 Optimise & Automate - Key Message Discussed! (Part 1)3.32 Optimise & Automate - The Key Message Discussed! (Part 2)3.33 Optimise & Automate - The Road to Optimisation (Part 1)3.34 Optimise & Automate - The Road to Optimisation (Part 2)3.35 Optimise & Automate - How to Apply the Principle3.36 Keep it Simple and Practical - Key Message Discussed!3.37 Keep it Simple & Practical - How to Apply the Principle3.38 Principle InteractionTest Your Knowledge Quiz Module 4 - 4 Dimensions of Service Management4.1 Introduction4.2 The 4 Dimensions of Service Management4.3 Organisation & People (Part 1)4.4 Organisations & People (Part 2)4.5 Organisation & People (Part 3)4.6 Information & Technology (Part 1)4.7 Information & Technology (Part 2)4.8 Information & Technology (Part 3)4.9 Information & Technology (Part 4)4.10 Partners & Suppliers (Part 1)4.11 Partners & Suppliers (Part 2)4.12 Partners & Suppliers (Part 3)4.13 Partners & Suppliers (Part 4)4.14 Partners & Suppliers (Part 5)4.15 Partners & Suppliers (Part 6)4.16 Value Streams & Processes (Part 1)4.17 Value Streams & Processes (Part 2)4.18 Value Streams & Processes (Part 3)4.19 Value Streams & Processes (Part 4)Test Your Knowledge Quiz Module 5 - The Service Value System5.1 Introduction5.2 Describe the ITIL Service Value System (Part 1)5.3 Describe the ITIL Service Value System (Part 2)5.4 Describe the ITIL Service Value System (Part 3)5.5 Describe the ITIL Service Value System (Part 4)Test Your Knowledge Quiz Module 6 - Service Value Chain and the Service Value Stream 6.1 Learning Objectives 6.2 Service Value Chain Model 6.3 The Interconnected Service Value Chain "elements" 6.4 The Interconnected Service Value Chain "more" 6.5 The Interconnected Service Value Chain "Value Streams" 6.6 The Interconnected Service Value Chain "Steps" 6.7 Plan 6.8 Improve 6.9 Engage 6.10 Design & Transition 6.11 Obtain/Build 6.12 Deliver & Support Test Your Knowledge Quiz ITIL® is a registered trademark of AXELOS Limited, used under permission of AXELOS Limited. The swirl logo ™ is a trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.
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Advanced Python training course description This course caters to network engineers aiming to enhance both their Python proficiency and network automation skills. Delving deeper into key areas such as netmiko, Nornir, and ncclient, we also focus on automating network testing and validation. Participants gain greater confidence working with Python functions, classes, objects, and error handling. The course additionally introduces more libraries like Scrapli, TTP, pyATS, Genie, pybatfish, and Suzieq, which cover parsing strategies, automation testing, validation, network analysis, observability, and telemetry. The curriculum also encompasses concurrency techniques. What will you learn Write Python modules and functions. Evaluate techniques to parse unstructured data. Use NETCONF filters. Handle Python errors effectively (try, assertâ¦). Use postman. Automate testing and validation of the network. Use scrapli, Genie, batfish and Suzieq. Advanced Python training course details Who will benefit: Network engineers. Prerequisites: Python for network engineers Duration 5 days Advanced Python training course contents Review CLI, NETCONF, RESTCONF, structured versus unstructured data, gNMI and when to use which. PEP 8. Naming conventions. Packages, modules, Classes and methods. The scrapli library. Netmiko versus scrapli. Hands on: scrapli, Dictionaries versus Regular Expressions. Modules and Functions Writing your own modules, containers versus packages, virtual environments. Best practices, calling functions, writing your own functions. Parameters, arguments. Named arguments, dictionaries as arguments. Builtins. Docstrings. Main. __name__, __main__ . Program arguments. Hands on: Getting interfaces, showing interface status using Netmiko and functions. Using dictionaries as arguments. Writing your own modules. Parsing strategies Turning unstructured data into structured data. textfsm, PyATS Genie parser, NAPALM getters, Template Text Parser. Hands on: Genie parser, TTP. Accessing structured data with lists and dictionaries. Classes, objects and Python Python classes in Genie, PyEZ and others . Hands on: studying network automation classes, objects, methods and attributes. Configuration management - more nornir, ncclient, requests Nornir tasks. Nornir results, Nornir functions, Nornir plugins. Nornir processors. YANG, YANG models, pyang. NETCONF hello. Capabilities. Schemas. Filters. Subtrees. XPATH. Exploring available YANG data models. NETCONF and network wide transactions. Asserting NETCONF capabilities. Configuration types. Locking configurations, commits. NETCONF data stores. Netconf-console. RESTCONF differences from NETCONF. URI construction. Postman. More XML and JSON. Git and configuration versions. Hands on: Nornir and Jinja2. Exploring available models, NETCONF filters. Using postman. Python error handling and debugging Context handlers, try, assert, logging, pdb, pytest, unit testing, chatgpt. Hands on: Writing code with each of the error handling methods, investigating what happens on an error. Use chatgpt to debug your code. Python Automation Testing Testing and validation. pyATS, Genie. Testbed file. Genie parse, genie learn, genie diff. Genie conf, Genie ops, Genie SDK, Genie harness. Xpresso. Hands on: Using Genie for state comparisons of the network. Network analysis Batfish, pybatfish, configuration analysis, analysing routing, analysing ACLs. Pandas. Pandas dataframe. Filtering and selecting values of interest. Hands on: Use Batfish to analyse network snapshots, find network adjacencies, flow path analysis. Network observability Suzieq, using docker, using as a package. Sqpoller, suzieq-gui, suzieq-cli, sq-rest-server. Namespaces and seeing devices, network state and Asserts. Time based analysis, snapshots and changes. Hands on: Suzieq: Gathering data from the network, analysing data from the network. Network state assertion. Telemetry gRPC, gNMI. CAP, GET, SET. Subscriptions. Model Driven telemetry. Hands on: Analysing telemetry data with Python. Concurrency asyncio, threads, processes. Nornir concurrency. Scrapli and netmiko concurrency. Hands on: Multiple SSH connections to devices at same time. Scarpli asyncio.
Get Noticed By Recruiters in this Hiring Season by Developing Your Skills! Every student deserves a champion-a teacher who will never give up on them, understands the power of connection, and insists that they become the best they can possibly be. So if you are interested in being that teacher, the one who lights the way for others and want to accelerate your career in this noble teaching profession, then our Higher Level Teaching Assistant Qualification is the right choice for you. This Higher Level Teaching Assistant Qualification is Ofqual regulated (the UK Govt. recognised) and offers you 36 credits in this programme so that you can improve your teaching skills and enhance your chances of employability. This course was precisely created by renowned world-leading professors to thoroughly prepare you for the academic year-end assessment for the Higher Level Teaching Assistant Qualification. The Higher Level Teaching Assistant Qualification course has been accredited by Focus Awards, the UK's fastest-growing awarding organisation, allowing you to learn from the best. Focus Awards is a well-known awarding organisation governed by Ofqual, ensuring professionalism and recognition of your credentials. You will have the opportunity to explore education and training ideas, principles, and models. As a result, you can rest assured that your learning experience will be exceptional. Additionally, you'll receive not one but 20 Premium CPD-approved courses for FREE with this Higher Level Teaching Assistant Qualification certificate!!! The courses are: With this Higher Level Teaching Assistant Qualification Course, learners will get the 20 Premium courses absolutely FREE. Course 01: Education Management Course 02: Educational Psychology and Development Course 03: Advanced Teaching Assistant Diploma Course 04: Special Education Needs (SEN) Training - Level 2 Course 05: EYFS Teaching - Level 3 Course 06: Phonics Teaching Diploma Level 3 Course 07: Leadership in Teaching Course 08: Lesson Planning for Teaching Course 09: Remote Teaching Online Course 10: Classroom Behaviour Management Course 11: Performance Management Course 12: People Management Skills Level 3 Course 13: Report Writing Course 14: Domestic Violence and Abuse Awareness - Level 2 Course 15: Child Neglect Awareness Certificate Course Course 16: Level 3 Mental Health and Adolescent Course Course 17: Safeguarding Children Level 3 Course 18: Functional Skills English Practice Level 2 Course 19: Train the Trainer Course 20: Leadership & Management Diploma These courses will help you expand your knowledge and understanding of teaching assistantship, SEN teaching, EYFS education, and much more! Enrol today and grab this once-in-a-lifetime opportunity. Why is this Higher Level Teaching Assistant Qualification Course perfect for You? Choose & Advance Your Career: Join today and make a life-changing decision, learn with our Regulated qualifications and move up to the next level in your organisation with expertise. 20 Additional Courses: With a single payment, you will get access to the Higher Level Teaching Assistant Qualification along with 20 additional CPD courses. Upgrade Your Skills: Add value to your current educational profile and gain the skill sets to compete in your job role with unlimited dedicated personal tutor support. Enhance Your Credibility: Quality assured for your peace of mind - qualification regulated by Ofqual. The Higher Level Teaching Assistant Qualification course is Ofqual, UK Govt. Regulated and Awarded by Focus Awards, which adds value to your educational profile. 100% Money-Back Guarantee: We are confident about our course quality and want to provide the best service to our invaluable learners. That's why we provide 14 day Unconditional Full Money-Back Guarantee with this course to ensure a hassle-free purchase. Qualification Summary Qualification type: Occupational Qualification Qualification title: Higher Level Teaching Assistant Qualification Accreditation status: Accredited Level: 4 Guided Learning Hours (GLH): 87 Total Qualification Time (TQT): 360 Qualification number (QN): 601/8533/8. ****Qualification Curriculum**** **Level 4 Certificate for Higher Level Teaching Assistants (RQF)** Awareness of special educational needs Child development and welfare Curriculum planning, delivery and assessment Developing skills to promote positive working relationships Promoting positive behaviour in children and young people Providing support for individual learners and small groups Understand the Higher Level Teaching Assistant role Course Duration Guided Learning Hours These hours are made up of all contact time, guidance, or supervision of a learner by a lecturer, supervisor, tutor, trainer, or other appropriate education or training providers. Guided Learning Hours for this qualification is 87. Total Qualification Time Total Qualification Time comprises GLH and an estimate of the number of hours a learner is likely to spend in preparation, study or any other learning, including assessment, which takes place as directed by, but not under the supervision of a lecturer supervisor or tutor. The credit value, where given for qualification, is determined by TQT, as one credit corresponds to 10 hours of learning. Total Qualification Time for this qualification is 360 hours. Assessment The qualification assessments will be taken through tutor-marked assignments. Upon completing each unit, the learner must attempt a series of questions with comprehensive answers, which will be marked by the tutor. The tutor-marked tasks are required to be assessed by a professional as well. Thereupon, to ensure all the course assignments have met the standards properly by both the learners and assessors, the tasks are subjected to internal and external moderation. NB: At least 50 hours of work placement within a school is required to accomplish this assessment. The work setting can either be a primary, secondary or special school with pupils aged 5+ and studying Key Stage 1 or above. As a part of this placement, learners will require a member with occupational competence in supervising and signing the witness testimonies, to ensure they have gained the work-based learning outcomes of this programme properly. Method of Assessment Assessment activities consist of a few short assignments that you have to complete to show evidence of general reading while adding references to your work. All assignments should be submitted via the online portal. All learning outcomes must be met to achieve a Pass - there is no grading. Certification Successful candidates will be awarded a Level 4 Certificate for Higher Level Teaching Assistants (RQF) from Focus Awards Limited. You will also get CPD accredited Teach the Teachers Level 3, Education Management, Educational Psychology and Development, Lesson Planning for Teaching, and Home Education courses certificates from Apex Learning. Progression Successful learners may wish to progress to teaching qualifications such as: Level 3 Award in Education and Training Level 4 Certificate in Education and Training Level 5 Diploma in Education and Training Who is this course for? Our comprehensive Level 4 Certificate for Higher Level Teaching Assistants (RQF) course is designed for ambitious students who are currently employed or seeking employment in the teaching field. The qualification is also suitable for individuals who: Wish to join in a teaching professionals Beginner this field and wish to acquire in-demand assessing skills Wish to gain formal recognition of their skills Want to study from home at their own convenience Requirements There are no specific entry requirements. The qualification is suitable for learners who are 16 years and above. NB: At least 50 hours of work placement within a school is required to accomplish this assessment. The work setting can either be a primary, secondary or special school with pupils aged 5+ and studying Key Stage 1 or above. As a part of this placement, learners will require a member with occupational competence in supervising and signing the witness testimonies to ensure they have gained the work-based learning outcomes of this programme properly. Career path You will have the ability to accomplish a lot of things with this certificate. Here are just a few examples: Teacher Education professional Education trainer Teaching Assistant Education and Training Officer
Duration 3 Days 18 CPD hours This course is intended for Delegates attending this course must have successfully achieved the ITIL 4 Foundation Qualification; your certificate must be presented as documentary evidence to gain admission to this course. Ideally, candidates should have at least two years of professional experience working in IT Service Management. The ITIL 4 CDS Qualification would most likely suit the following delegates: Individuals continuing their journey in service management ITSM managers and aspiring ITSM managers ITSM practitioners managing the operation of IT-enabled & digital products and services, and those responsible for the end-to-end delivery Existing ITIL qualification holders wishing to develop their knowledge The above list is a suggestion only; individuals may wish to attend based on their own career aspirations, personal goals or objectives. Delegates may take as few or as many Intermediate qualifications as they require, and to suit their needs. Overview The course includes core concepts describing how different types of work (value streams) are built, tested and delivered ?end-to-end? from beginning to end and with continual iterations and feedback loops. There is also a focus on areas such as testing, knowledge, customer and employee feedback, new technologies, supplier sourcing, and ways of managing work. During this course, you will: Understand how to plan and build a service value stream to create, deliver and support services Know how relevant ITIL practices contribute to creation, delivery, and support across the SVS and value streams Know how to create, deliver and support services Understand how to integrate different value streams and activities to create, deliver and support IT-enabled products and services, and relevant practices, methods, and tools Understand service performance, service quality, and improvement methods. This course begins your journey toward the ITIL Managing Professional designation. You will acquire insight that will allow you to integrate different value streams and activities to create, deliver and support IT-enabled products and services. Armed with this knowledge and skill set, you will be confident in running those IT-enabled services, teams and workflows successfully. This class includes an exam voucher. Prerequisites ITIL© 4 Foundation 1 - PLANNING AND BUILDING A SERVICE VALUE STREAM Tackling the concepts and challenges related to SVS Using the ?shift left? approach The true value of information and technology across the SVS 2 - CONTRIBUTING TO CREATION, DELIVERY AND SUPPORT Using the value stream to design, develop and transition new services Adding to a value stream by leveraging ITIL practices Providing user support Furthering the value stream for support through ITIL practices 3 - CREATING, DELIVERING AND SUPPORTING SERVICES Coordinate, prioritize and structure activities The value of buy vs. build, sourcing, and service integration and management
Join the Historical Association and the Royal Geographical Society at this special online twilight forum event specifically for primary teachers of history and geography. The theme this time will be climate education and how primary teachers can develop this through their history and geography lessons. With a keynote speaker and workshop sessions from Ailsa Fidler and Emma Espley, plus an opportunity to network and share ideas, this event will support primary teachers to better understand how history and geography can feed into the responsibility of every curriculum subject to educate our young people about the climate crisis and sustainable futures.
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Lean Six Sigma Green Belt Certification Program: In-House Training This learning series is designed to enable participants to fulfill the important role of a Lean Six Sigma Green Belt and to incorporate the Lean Six Sigma mindset into their leadership skills. Green Belt is not just a role, it is also a competency required for leadership positions at many top companies. This learning series is designed to enable participants to fulfill the important role of a Lean Six Sigma Green Belt and to incorporate the Lean Six Sigma mindset into their leadership skills. With a real-world project focus, the series will teach the fundamental methodology, tools, and techniques of the Define, Measure, Analyze, Improve and Control Process Improvement Methodology. This course is delivered through sixteen 3-hour online sessions. What you Will Learn At the end of this program, you will be able to: Identify strategies for effectively leading high performing process improvement teams Analyze whether projects align with business strategy Apply process improvement methodologies to DMAIC steps, based on real world scenarios Explain ways to appropriately respond to process variation Distinguish among best practice problem solving methodologies Evaluate and effectively communicate data-driven decisions, based on real world scenarios Introduction Lean Six Sigma & quality The vision The methodologies The metric Project Selection Why Projects Random idea generation Targeted idea generation CTQs (Critical to Quality) & projects Project screening criteria Quick improvements Introduction to Define Project Planning Developing the core charter Developing a project charter Facilitation Process Management Business process management Top-down process mapping Voice of the Customer Voice of Customer Stakeholder analysis Communication planning Kicking off the project Define Summary Introduction to Measure Data Collection Fact-based decision making Data sampling Operations definitions Data collection plan Measurement system analysis Graphical Statistics for Continuous Data Meet Six SigmaXL Graphical & statistical tools Data stratification Graphical Statistics for Discrete Data Pareto analysis Dot plots Plotting data over time: Looking for patterns Variation Concepts Variation is reality Special Cause and Common Cause variation Example of standard business reporting Individuals Control Chart Process Capability Genesis of process capability Calculating the metrics of Six Sigma Yield metrics: Measuring process efficiency Cost of Poor Quality The Cost of Poor Quality (COPQ) Cost of Quality categories Calculating the Cost of Poor Quality Measure Summary Introduction to Analyze Process Analysis Introduction to process analysis Value-added analysis Cycle time analysis WIP & pull systems Analyzing bottlenecks and constraints Cause & Effect Analysis Fishbone/Ishikawa diagram 5-Whys analysis Graphical & statistical tools Advanced Analysis Why use hypothesis rests? Hypothesis tests Correlation and regression analysis Analyze Summary Introduction to Improve Solutions Creativity techniques Generating alternative solutions Solution selection techniques Introduction to Design of Experiments Introduction to DOE DOE activity Error Proofing Failure mode & effect analysis Poka-Yoke Project Management Fundamentals Successful teams Project roles Conflict management Standardization Standardization The Visual Workplace 5S Piloting & Verifying Results What is a pilot? Evaluating results Improve Summary Introduction to Control Statistical Process Control Review of Special & Common Cause variation Review of Individual Control Chart P-Chart for discrete proportion data Transition Planning Control plan Project closure Control Summary Summary and Next Steps
Portfolio Management Skills: In-House Training The main purpose of this workshop is to equip and enable people in a portfolio management office and PMO to effectively and efficiently support the Executive Leadership and Operational Management to plan, implement, manage, and evolve portfolio management in their organization. There is a deliberate focus on preparing you to become a strong and effective change advocate for meaningful portfolio management that delivers objective measurements of benefit contribution towards the strategic objectives to lead, manage, and continuously improve portfolio management governance, processes, and frameworks with and through the direction of a portfolio practice, principles, and delivery boards. What you Will Learn At the end of this program, you will be able to: Articulate the benefits of portfolio management Link the initiatives in an organization with its strategic objectives Participate in the introduction of portfolio management in an organization Create or improve the portfolio governance structure Lead the inventory of ongoing and new initiatives Assist the executives in the prioritization of initiatives through the use of Multi-criteria Analysis and other selection tools Support the executives in balancing the portfolio based on the optimal use of resources and priorities Create a portfolio delivery plan Define thresholds and variance reporting criteria Assist the executives and the financial team in the definition of Stage Gate Funding Lead the Stage Gate reviews Analyze the benefits that are being realized by the initiatives Foundation Concepts Definitions Benefits of Portfolio Management Objectives of Portfolio Management Portfolio Life Cycles Governing the Portfolio Portfolio Governance structure Roles and responsibilities Initial activities when starting portfolio management Prioritizing Initiatives Prioritize purpose Multi-Criteria Analysis Analytical Hierarchy Process (AHP) Strategic alignment Balancing the Portfolio Allocating resources and budgets Communicating decisions of initiatives status Planning the Portfolio Planning review cycles Using Stage Gate Funding Setting thresholds and variance reporting Tool examples Managing the Portfolio Delivery Project and Program Life Cycles Stage Gate Reviews Loop back to Prioritize, Balance and Plan Interaction with the Portfolio Delivery Board Project, Program and Functional Managers' roles and responsibilities