2531 Courses in Cardiff delivered Online

Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £180 as a Gift - Enrol Now Give a compliment to your career and take it to the next level. This Catheterisation Training for Nurse/Carer will provide you with the essential knowledge and skills required to shine in your professional career. Whether you want to develop skills for your next job or want to elevate skills for your next promotion, this Catheterisation Training for Nurse/Carer will help you keep ahead of the pack. The Catheterisation Training for Nurse/Carer incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can reinforce your professional skills and knowledge, reaching out to the level of expertise required for your position. Further, this Catheterisation Training for Nurse/Carer will add extra value to your resume to stand out to potential employers. Throughout the programme, it stresses how to improve your competency as a person in your profession while at the same time it outlines essential career insights in this job sector. Consequently, you'll strengthen your knowledge and skills; on the other hand, see a clearer picture of your career growth in future. By the end of the Catheterisation Training for Nurse/Carer, you can equip yourself with the essentials to keep you afloat into the competition. Along with this Catheterisation Training for Nurse/Carer course, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free. What other courses are included with this Catheterisation Training for Nurse/Carer? => Course 01: Adult Nursing Diploma => Course 02: Diabetes Care Diploma => Course 03: Phlebotomy Diploma => Course 04: Medical Law => Course 05: Medication Administration Level 4 => Course 06: Medical Transcription => Course 07: Wound Care Level 2 => Course 08: Nutrition and Diet Awareness => Course 09: Infection Prevention Training => Course 10: Personal Hygiene As one of the top course providers in the UK, we're committed to providing you with the best educational experience possible. Our industry experts have designed the Catheterisation Training for Nurse/Carer to empower you to learn all at once with accuracy. You can take the course at your own pace - anytime, from anywhere. So, enrol now to advance your career! Benefits you'll get choosing Apex Learning for this Catheterisation Training for Nurse/Carer: One payment, but lifetime access to 11 CPD courses Certificate, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But this Fall, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. The Course Curriculum of The Catheterisation Training for Nurse/Carer Bundle => Course 01: Clinical Training for Nurses and Carers - Catheterisation Module 1: Introduction Module 2: The Urinary System Module 3: Patients' Guide for Catheterisation Module 4: Guidance for Nursing and Care Staff Module 5: Protocol for Female Catheterisation Module 6: Protocol for Male Catheterisation Module 7: Protocol for Handling Catheter & Catheter Bags => Course 02: Adult Nursing Diploma Module1: Introduction to Nursing Module 2: Working in Different Healthcare Settings Module 3: Understanding legal, professional standards of practice and ethical aspects of health care- Part 1 Module 4: Understanding legal, professional standards of practice and ethical aspects of health care- Part 2 Module 5: Effective Communication in Nursing Module 6: Health and Safety in Nursing Module 7: Hygiene in Nursing Module 8: Infection Control Module 9: Asepsis in Nursing Module 10: Medication Administration in Nursing Module 11: Adult Care in Different Life Stages Module 12: Understanding Immune System in Nursing Module 13: Rest and Sleep Management in Nursing Module 14: Mobility and Immobility Issues of Patients in Nursing Module 15: Pain Management for Nurses Module 16: Nutrition in Nursing Module 17: Fluid and Electrolyte Balance Module 18: Assisting with Elimination Module 19: Oxygenation in Nursing => Course 03: Diabetes Care Diploma Module 01: What is Diabetes Module 02: The Diabetes Challenge Module 03: The Cost of Diabetes in Social Care Module 04: Type 1 Diabetes Module 05: Type 2 Diabetes Module 06: Type 2 Diabetes Treatments Module 07: Prediabetes Module 08: Gestational Diabetes Module 09: Other Types of Diabetes Module 10: Hypoglycaemia Module 11: Hyperglycaemia and Hyperosmolar Hyperglycaemic State Module 12: Glossary of Diabetes Terms => Course 04: Phlebotomy Diploma Module 01: Introduction to Phlebotomy Module 02: Blood Circulation, Function, and Composition Module 03: Phlebotomy Equipment Module 04: Routine Venipuncture Module 05: Venipuncture Complications and Pre-Examination Variables Module 06: Dermal Puncture Module 07: Quality Assessment and Management in Phlebotomy Module 08: Special Blood Collection Procedure Module 09: Infection Control and Risk Management => Course 05: Medical Law Module 01- An Introduction to Medical Law Module 02- Legislation on Access to Health, Medical Report, Treatment Module 03- Legislation on Adult Support Module 04- Legislation on Public Health and Health Service (Part 1) Module 05- Legislation on Public Health and Health Service (Part 2) Module 06- Legislation on Public Health and Health Service (Part 3) Module 07- Legislation on Public Health and Health Service (Part 4) Module 08- Legislation on Coronavirus Module 09- Legislation on Mental Health (Part 1) Module 10- Legislation on Mental Health (Part 2) Module 11- Legislation on Abortion Module 12- Other Legislation (Part 1) Module 13- Other Legislation (Part 2) => Course 06: Medication Administration Level 4 Module 01: Introduction to Safe Handling of Medicines Module 02: Legislation and guidance of medication management Module 03: Principles of Safe and Appropriate Handling of Medicines Module 04: Medication Risk Assessment Guidance Module 05: Handling Medicines in Social Care Settings Module 06: Consent to Treatment Module 07: Requirements for Specific Services Module 08: Levels of Care and Support Module 09: Procedure for Handling Medication Module 10: The Six Rights of Medication Administration Module 11: Covert Administration of Medication Module 12: Recording Procedures Module 13: Storage of Medication Module 14: Transfer and Disposal of Medication Module 15: Drug Formulation and Ways of Taking It => Course 07: Medical Transcription Module 01: Introduction to Medical Transcription Module 02: The What, How, Who and Why of Medical Transcription Module 03: Understanding Medical Reports Module 04: Medical Language Boot Camp Module 05: Formatting: The Basics Module 06: Data Protection => Course 08: Wound Care Level 2 Module 01: The Wound Healing Process & Factors Delaying Wound Healing Module 02: Types of Wounds and Their Treatment Module 03: Dressing Module 04: Wound Assessment Module 05: Glossary => Course 09: Nutrition and Diet Awareness Overview Nutritional Details What to Avoid & Problem Areas Beyond Food Putting It All Together => Course 10: Infection Prevention Training Module 01: Infection Prevention and Control Policy in the UK Module 02: Principles of Prevention and Control of Infection Module 03: Immunization Module 04: Infections Spread by Food and Water Module 05: Infections Spread by Animals and Insects, and Less Common Infections Found in the UK Module 06: Infections & Diseases Spread by Person-to-Person Contact Module 07: Infections Spread by Sexual Contact Module 08: Infections Spread by Blood and Body Fluids => Course 11: Personal Hygiene Module 01: Introduction to Personal Hygiene and a Brief History Module 02: Looking Clean, Smelling Clean Module 03: Improving and Maintaining Oral Health Module 04: Care of the Eyes Module 05: Ear Care Secrets Module 06: Foot & Nail Care in Personal Hygiene Module 07: Hair Care Hygienic Ways Module 08: Hygienic Approach to Skin Care Module 09: Maintain Good Toilet Hygiene Module 10: Potential Hygiene Guidelines Module 11: Personal Hygiene During Coronavirus Pandemic Take control of your healthcare career by enrolling in the Catheterisation Training for Nurse/Carer Bundle today! CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Catheterisation Training for Nurse/Carer bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future. Please note: This course doesn't entitle you to practice as a professional in this specific field. Rather, this course will assist you in understanding the fundamentals so that you can improve your knowledge in the relevant field. Requirements Our Catheterisation Training for Nurse/Carer is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having this Catheterisation Training for Nurse/Carer bundle will increase the value of your CV and open you up to multiple job sectors: Practice Nurse: £30,000 - £45,000 Community Nurse: £25,000 - £35,000 Hospital Nurse: £27,000 - £37,000 Clinical Nurse Specialist: £35,000 - £45,000 Catheterisation Specialist Nurse: £40,000 - £50,000 Advanced Practice Nurse: £45,000 - £55,000 Certificates CPDQS Accredited e-Certificate Digital certificate - Included CPDQS Accredited Hard-Copy Certificate Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Clinical Training for Nurses and Carers - Catheterisation) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Give a compliment to your career and take it to the next level. This Venipuncturist: Essential Techniques for Blood Collection will provide you with the essential knowledge and skills required to shine in your professional career. Whether you want to develop skills for your next job or want to elevate skills for your next promotion, this Venipuncturist: Essential Techniques for Blood Collection will help you keep ahead of the pack. The Venipuncturist: Essential Techniques for Blood Collection incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can reinforce your professional skills and essential knowledge, reaching out to the level of expertise required for your position. Further, this Venipuncturist: Essential Techniques for Blood Collection will add extra value to your resume to stand out to potential employers. Throughout the programme, it stresses how to improve your competency as a person in your profession while at the same time it outlines essential career insights in this job sector. Consequently, you'll strengthen your knowledge and skills; on the other hand, see a clearer picture of your career growth in future. By the end of the Venipuncturist: Essential Techniques for Blood Collection, you can equip yourself with the essentials to keep you afloat into the competition. Along with this Venipuncturist: Essential Techniques for Blood Collection course, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free. What other courses are included with this Venipuncturist: Essential Techniques for Blood Collection? Course 1: Immunisation Nurse Course 2: Medical Laboratory Assistant Training Level 3 Course 3: Infection Prevention Training Course 4: Human Anatomy and Physiology Course 5: Medical Law Course 6: Medication Administration Level 4 Course 7: Public Health Course 8: Diabetes Care Diploma Course 9: Nurse Prescribing Diploma Course 10: Personal Hygiene As one of the top course providers in the UK, we're committed to providing you with the best educational experience possible. Our industry experts have designed the Venipuncturist: Essential Techniques for Blood Collection to empower you to learn all at once with accuracy. You can take the course at your own pace - anytime, from anywhere. So, enrol now to advance your career! Benefits you'll get choosing Apex Learning for this Venipuncturist: Essential Techniques for Blood Collection: One payment, but lifetime access to 11 CPD courses Certificate, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But this Fall, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. Curriculum of Venipuncturist: Essential Techniques for Blood Collection Bundle Course 1: Venepuncture Level 3 Module 01: Blood Circulation, Function, and Composition Module 02: Phlebotomy Equipment Module 03: Routine Venipuncture Module 04: Venipuncture Complications and Pre-Examination Variables Module 05: Special Blood Collection Procedure Module 06: Infection Control and Risk Management Course 2: Immunisation Nurse Module 01: Introduction to Nursing Module 02: Immunology and Immunisation Module 03: Understanding Immune System in Nursing Module 04: Vaccine and Vaccination Module 05: Types of Vaccine Module 06: Vaccine Safety Module 07: Working in Different Healthcare Settings Module 08: Effective Communication in Nursing Module 09: Health and Safety in Nursing Module 10: Hygiene in Nursing Module 11: Infection Control Course 3: Medical Laboratory Assistant Training Level 3 Module 01 : Introduction to Microbiology Module 02 : Cell Structure and Organisation Module 03 : Microbial Diversity Prokaryote Diversity Module 04 : Microbial Diversity Eukaryote Diversity Module 05 : Viruses, Viroids, and Prions Module 06 : Interactions between Microbes and Humans Module 07 : Human Microbial Diseases Module 08 : Microorganisms in the Environment Module 09: Laboratory Equipments (Part-01) Module 10: Laboratory Equipments (Part-02) Module 11: Solutions Used in Clinical/Medical Laboratory Module 12: Sterilisation, Disinfection and Decontamination Module 13: Laboratory Accidents and Safety Course 4: Infection Prevention Training Module 01: Infection Prevention and Control Policy in the UK Module 02: Principles of Prevention and Control of Infection Module 03: Immunization Module 04: Infections Spread by Food and Water Module 05: Infections Spread by Animals and Insects, and Less Common Infections Found in the UK Module 06: Infections & Diseases Spread by Person-to-Person Contact Module 07: Infections Spread by Sexual Contact Module 08: Infections Spread by Blood and Body Fluids Course 5: Human Anatomy and Physiology Module 01: Human Body Vocabulary with Pictures Module 02: Equipment, Instruments and Lab Tests Module 03: Acronyms and Abbreviation Module 04: Digestive System Module 05: Cardiovascular System Module 06: Blood and Immunity System Module 07: Respiratory System Module 08: Musculoskeletal System Module 09: Central Nervous System Course 6: Medical Law Module 01- An Introduction to Medical Law Module 02- Legislation on Access to Health, Medical Report, Treatment Module 03- Legislation on Adult Support Module 04- Legislation on Public Health and Health Service (Part 1) Module 05- Legislation on Public Health and Health Service (Part 2) Module 06- Legislation on Public Health and Health Service (Part 3) Module 07- Legislation on Public Health and Health Service (Part 4) Module 08- Legislation on Coronavirus Module 09- Legislation on Mental Health (Part 1) Module 10- Legislation on Mental Health (Part 2) Module 11- Legislation on Abortion Module 12- Other Legislation (Part 1) Module 13- Other Legislation (Part 2) Course 7: Medication Administration Level 4 Module 01: Introduction to Safe Handling of Medicines Module 02: Legislation and guidance of medication management Module 03: Principles of Safe and Appropriate Handling of Medicines Module 04: Medication Risk Assessment Guidance Module 05: Handling Medicines in Social Care Settings Module 06: Consent to Treatment Module 07: Requirements for Specific Services Module 08: Levels of Care and Support Module 09: Procedure for Handling Medication Module 10: The Six Rights of Medication Administration Module 11: Covert Administration of Medication Module 12: Recording Procedures Module 13: Storage of Medication Module 14: Transfer and Disposal of Medication Module 15: Drug Formulation and Ways of Taking It Course 8: Public Health Module 01: Introduction to Public Health Module 02: Principles of Public Health Module 03: Understanding Epidemiology Module 04: Disease Control Module 05: Understanding Measures of Disease Frequency Module 06: Maternity and Childbirth Module 07: Environment and Public Health Module 08: Health System and Policy Module 09: Public Health and Ethics Course 9: Diabetes Care Diploma Module 01: What is Diabetes Module 02: The Diabetes Challenge Module 03: The Cost of Diabetes in Social Care Module 04: Type 1 Diabetes Module 05: Type 2 Diabetes Module 06: Type 2 Diabetes Treatments Module 07: Prediabetes Module 08: Gestational Diabetes Module 09: Other Types of Diabetes Module 10: Hypoglycaemia Module 11: Hyperglycaemia and Hyperosmolar Hyperglycaemic State Module 12: Glossary of Diabetes Terms Course 10: Nurse Prescribing Diploma Module 1: Introduction to Nurse Prescribing Module 2: Legal and Ethical Aspects of Prescribin Module 3: Medicine Management Module 4: Anxiety Disorders in Adults Module 5: Liver Diseases: Diagnosis & Prescribing Module 6: Common Problems: Pharmacological Management Module 7: Anti-Microbial Prescribing Module 8: Cardiac Problems and Prescribing Module 9: Neurological Problems and Prescribing Module 10: Palliative Cares Module 11: Prescribing in Pregnancy and Lactation Module 12: Prescribing for Older People Module 13: Prescribing Children's Module 14: Common Medicines in Use Module 15: Challenges and Future of Nurse Prescribing Course 11: Personal Hygiene Module 01: Introduction to Personal Hygiene and a Brief History Module 02: Looking Clean, Smelling Clean Module 03: Improving and Maintaining Oral Health Module 04: Care of the Eyes Module 05: Ear Care Secrets Module 06: Foot & Nail Care in Personal Hygiene Module 07: Hair Care Hygienic Ways Module 08: Hygienic Approach to Skin Care Module 09: Maintain Good Toilet Hygiene Module 10: Potential Hygiene Guidelines Module 11: Personal Hygiene During Coronavirus Pandemic CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Venipuncturist: Essential Techniques for Blood Collection bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future. Requirements Our Venipuncturist: Essential Techniques for Blood Collection is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various expertise will increase the value in your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included

Quality Guarantee: Promising training excellence, satisfaction gurantee Accredited by CPD UK & Quality License Scheme Tutor Support Unlimited support via email, till you complete the course Recognised Certification: Accepted by thousands of professional bodies Start Anytime With 1 year access to the course materials Online Learning Learn from anywhere, whenever you want Our Parenting Skills Training course is intended to empower parents with valuable knowledge and practical techniques to nurture positive relationships with their children. You will learn effective communication strategies, and disciplinary methods to foster a healthy parent-child bond. This course at a glance Accredited by CPD UK Endorsed by Quality Licence Scheme Learn and understand everything about parenting. Develop the skills required to become a good parent. Gain an understanding of the strategies and techniques needed to gain expertise in parenting. Learn to understand your child. Learn to enhance parenting abilities. Learn to teach and develop discipline in your child. Be able to teach them the correct values. Understand the power of monitoring your child. Get the introduction of the parent pledge and understand its importance. Why Parenting Skills Training Course right for you? This Parenting Skills Training Course Online is perfect for those who want to learn basic and advanced parenting skills. Parenting is a complex task and without the proper training, it is rather tough to become a good parent. This comprehensive online course will teach you the techniques and strategies required to help you become a good parent. This popular Parenting Skills Training Course Online will help you develop the skills required to understand your child and improve your parenting abilities. You will also be able to monitor your children, teach values to them and perform many more practical actions after taking this flexible online course. By the end of the course, you will be able to build a strong parent child relationship, understand your child better and learn the strategies and techniques required to acquire expertise in parenting. Parenting Skills Training Course Details Accredited by CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field.   The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Course Curriculum Introduction Goals & First Concepts The Myth Of 'nothing To It Parenting' The 2 Phases Of Parenting The Power Of Mentoring Your Child Teaching Values They Will Keep Parenting Basics … And Beyond! Powerful Communication Skills The Power Of Re-framing & Building Agreements Why Do Kids Do The Things They Do 'the Parent's Pledge' Disciplining The Right Way The Power Of 'life Lessons' Who should take this course? This Parenting Skills Training Course Online is for all the parents willing to enhance their parent abilities. Those who want to become parents and those who already are can also opt for this informative course. Therapists who aspire to advance their skills can also go for this online parenting skills course. Entry Requirements There are no academic entry requirements for this Parenting Skills Training Course Online, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This Parenting Skills Training Course Online assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner can grasp from each section. In the assessment pass mark is 60%. Certification Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

Quality Guarantee: Promising training excellence, satisfaction gurantee Accredited by CPD UK & Quality License Scheme Tutor Support: Unlimited support via email, till you complete the course Recognised Certification: Accepted by thousands of professional bodies Start Anytime: With 1 year access to the course materials Online Learning: Learn from anywhere, whenever you want This course will teach you the art of delivering exceptional customer service that leaves a lasting impact on your customers. From effective communication to problem-solving and building customer loyalty, this course equips you with the skills needed to exceed customer expectations. This course at a glance Accredited by CPD UK Endorsed by Quality Licence Scheme Understand what customer service is. Understand the importance of customer service. Discover the strategies required to serve your customers. Develop customer service skills. Learn to keep your customers satisfied with your service. Know how to make more money through customer retention. Learn to deal with difficult customers. Learn to avoid unhealthy customer service practices. Why Ultimate Customer Service Training Course right for you? This ultimate customer service training course online will help you gain a better understanding of what customer service is and how you can offer the best service to your customers. This comprehensive online course will also learn to enhance customer satisfaction and avoid unhealthy customer service practices. This one is the most popular customer service courses online level as it will introduce you to various strategies and techniques to keep your customers happy and help you practice the same. You will also learn to deal with difficult customers by taking this extensive online course. By the end of this course, you will understand what customer service is and its benefits for your customers. After taking this career advancement course, you will also be able to enhance your knowledge of customer service and take a step in the direction of becoming a confident customer service executive. Ultimate Customer Service Training Course Details Accredited by CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field.   The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Course Curriculum Introduction WHY Customer Service Is CRITICAL to Your Business Good Isn't Good Enough We Are ALL in the 'Helping Field' Providing 'Concierge' Level of Service The 5 Tenets of TQM How to Boost Customer Satisfaction How to Avoid The 10 Deadly Sins of Customer Service! More Money $$$ - Through Customer Retention How Much is a Customer Worth? $$$ Do You Understand Your Customer Dealing With Difficult Customers 'LEAP' Into Customer Service Exceptional Phone Service WHY Customers Buy From YOU! $$$ Who should take this course? This comprehensive ultimate customer service training course online is suitable for anyone looking to improve their job prospects or aspiring to accelerate their career in this sector and want to gain in-depth knowledge of customer service. Entry Requirements There are no academic entry requirements for this ultimate customer service training course online, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This ultimate customer service training course online assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner can grasp from each section. In the assessment pass mark is 60%. Certification Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

Do you want to boost your career prospects and stand out in the competitive job market? Do you want to develop the essential skills that employers are looking for in the 21st century? If yes, then the Workplace Essentials Bundle Course is the perfect choice for you! The Workplace Essentials Bundle Course is a comprehensive online training program that covers five key areas of workplace skills: professionalism, communication, difficult conversations, time management, and action planning. By enrolling in this Workplace Essentials Bundle Course, you will learn how to: Demonstrate a positive attitude and expand your skills in the workplace Build effective relations and networks with your colleagues, clients, and stakeholders Understand your role and responsibilities in the office and how to contribute to the organisational goals Communicate clearly and confidently in various situations, using verbal, non-verbal, written, and electronic methods Deliver engaging presentations, participate in productive meetings, and handle feedback Work effectively with your boss and manage their expectations Manage difficult conversations with tact and diplomacy, and resolve conflicts constructively Manage your time efficiently and prioritise your tasks Identify your goals and create a realistic action plan to achieve them The Workplace Essentials Bundle Course is designed to suit your learning needs and preferences. You can study at your own pace, from anywhere, and on any device. Don't miss this opportunity to invest in your future and enhance your employability. Enrol in the Workplace Essentials Bundle Course today and take your career to the next level! Why Choose Teachers Training Some of our features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Numeracy and IT Desire for entrepreneurship Over the age of 16 Assessment The assessment is straightforward, you need to complete the assignment questions that will be provided to you at the end of the course, you can complete the assignment anytime you want. After you complete and submit your assignment, our tutors will assess your assignment and give you feedback if needed.  After your assignment has been assessed and you have passed, you will be qualified and will be able to apply for a course completion certificate. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Workplace Professionalism Diploma Positioning Yourself as a Professional Attitude in the Workplace 00:10:00 Professionalism 00:03:00 Making Changes through Personal Accountability 00:07:00 Enhancing Your Professional Image Your Image as a Whole 00:06:00 Becoming More Marketable 00:03:00 Communicating and Image 00:08:00 Expanding Your Skills Time Management 00:14:00 Project Management Techniques 00:03:00 Making Decisions 00:06:00 Communicating for Results Keys to Effective Communication 00:26:00 Presentations 00:09:00 Meetings 00:07:00 Building Relationships and Networks Work and Your Personality 00:05:00 Networking 00:07:00 Roles in the Office 00:18:00 Professional Workplace Communication Skills Diploma Business Communication Identifying Basic Communication Techniques 00:09:00 Formal and Informal Communication 00:02:00 Verbal and Non-verbal Communication Describing Verbal and Non-verbal Communication 00:04:00 Understanding Body Language 00:05:00 Making Effective Presentations 00:10:00 Fundamentals of Productive Meetings 00:08:00 Written Communication Written Communication 00:13:00 Electronic Communication Electronic Communication 00:19:00 Communicating with Graphics Creating Graphics for Business Communication 00:04:00 Communicating Static Information 00:03:00 Communicating Dynamic Information 00:03:00 Effectively Working for Your Boss Representing Your Boss 00:06:00 Communicating Your Boss's Decisions 00:03:00 Supporting Your Boss and Colleagues 00:04:00 Building a Partnership with Your Boss 00:13:00 Managing Difficult Conversation Diploma Introduction Introduction - Welcome from Alan Stevens 00:02:00 Difficult Conversations Why Are Some Conversations Difficult? 00:02:00 Preparation 00:02:00 Set-Up and Room Layout 00:03:00 How to Start the Conversation 00:02:00 Active Listening and Responding 00:02:00 Ask Open and Supportive Questions 00:02:00 Focus on Facts, Not Personalities 00:01:00 Use of Tone and Body Language 00:02:00 Exploring Alternative Solutions 00:01:00 Handling Challenge 00:03:00 Conclusions Summary - What We've Covered 00:01:00 Thank You and Next Steps 00:01:00 Time Management Diploma Identifying Goals Identifying Goals 00:11:00 Effective Energy Distribution Energy Distribution 00:10:00 Time Logs 00:11:00 Working with Your Personal Style Personal World View 00:10:00 Strengths 00:09:00 Building Your Toolbox Building Your Toolbox 00:11:00 Establishing Your Action Plan Establishing Your Action Plan 00:11:00

Level 5 QLS Endorsed Diploma | 150 CPD Points | +Gifts: QLS Certificate + PDF Certificate | 24/7 Learner Support

Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents and interests with our special Adult Nursing, Health & Social Care Training Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides professional training that employers are looking for in today's workplaces. The Adult Nursing, Health & Social Care Training Course is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Adult Nursing, Health & Social Care Training Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Adult Nursing, Health & Social Care Training Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At StudyHub, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from StudyHub, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this Adult Nursing, Health & Social Care Training? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Adult Nursing, Health & Social Care Training there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Adult Nursing, Health & Social Care Training course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Adult Nursing, Health & Social Care Training does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Adult Nursing, Health & Social Care Training was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Adult Nursing, Health & Social Care Training is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Adult Nursing, Health & Social Care Training Adult Nursing Training Module 01: Introduction to Nursing 00:17:00 Working in Different Healthcare Settings 00:15:00 Module 03: Understanding legal, professional standards of practice and ethical aspects of health care- Part 1 00:52:00 Module 04: Understanding legal, professional standards of practice and ethical aspects of health care- Part 2 00:50:00 Module 05: Effective Communication in Nursing 00:47:00 Health and Safety in Nursing 00:47:00 Hygiene in Nursing 00:30:00 Infection Control 00:57:00 Asepsis in Nursing 00:16:00 Medication Administration in Nursing 00:18:00 Module 11: Adult Care in Different Life Stages 00:17:00 Module 12: Understanding Immune System in Nursing 00:28:00 Module 13: Rest and Sleep Management in Nursing 00:19:00 Module 14: Mobility and Immobility Issues of Patients in Nursing 00:17:00 Module 15: Pain Management for Nurses 00:24:00 Module 16: Nutrition in Nursing 00:25:00 Module 17: Fluid and Electrolyte Balance 00:23:00 Module 18: Assisting with Elimination 00:30:00 Module 19: Oxygenation in Nursing 00:30:00 Health and Social Care Training Module 01: Introduction to Health and Social Care 00:19:00 Communication and its Relevance 00:41:00 Rights and Responsibilities as a Health and Social Care Worker 00:39:00 Role as A Caregiver and Healthcare Professional 00:23:00 Working in Health and Social Care; Promoting Equality, Diversity and Rights 00:46:00 Important Principles and Policies in Health and Social Care Work 00:20:00 Module 07: Safeguarding Vulnerable Individuals 00:52:00 Module 08: Health and Safety Responsibilities 00:51:00 Module 09: Risk Management in Health and Social Care 00:03:00 Mock Exam Mock Exam - Nursing Assistant Diploma 00:20:00 Final Exam Final Exam - Nursing Assistant Diploma 00:20:00

Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents and interests with our special Adult Nursing, Health & Social Care Training Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides professional training that employers are looking for in today's workplaces. The Adult Nursing, Health & Social Care Training Course is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Adult Nursing, Health & Social Care Training Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Adult Nursing, Health & Social Care Training Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At StudyHub, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from StudyHub, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this Adult Nursing, Health & Social Care Training? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Adult Nursing, Health & Social Care Training there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Adult Nursing, Health & Social Care Training course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Adult Nursing, Health & Social Care Training does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Adult Nursing, Health & Social Care Training was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Adult Nursing, Health & Social Care Training is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Adult Nursing, Health & Social Care Training Adult Nursing Training Module 01: Introduction to Nursing 00:17:00 Working in Different Healthcare Settings 00:15:00 Module 03: Understanding legal, professional standards of practice and ethical aspects of health care- Part 1 00:52:00 Module 04: Understanding legal, professional standards of practice and ethical aspects of health care- Part 2 00:50:00 Module 05: Effective Communication in Nursing 00:47:00 Health and Safety in Nursing 00:47:00 Hygiene in Nursing 00:30:00 Infection Control 00:57:00 Asepsis in Nursing 00:16:00 Medication Administration in Nursing 00:18:00 Module 11: Adult Care in Different Life Stages 00:17:00 Module 12: Understanding Immune System in Nursing 00:28:00 Module 13: Rest and Sleep Management in Nursing 00:19:00 Module 14: Mobility and Immobility Issues of Patients in Nursing 00:17:00 Module 15: Pain Management for Nurses 00:24:00 Module 16: Nutrition in Nursing 00:25:00 Module 17: Fluid and Electrolyte Balance 00:23:00 Module 18: Assisting with Elimination 00:30:00 Module 19: Oxygenation in Nursing 00:30:00 Health and Social Care Training Module 01: Introduction to Health and Social Care 00:19:00 Communication and its Relevance 00:41:00 Rights and Responsibilities as a Health and Social Care Worker 00:39:00 Role as A Caregiver and Healthcare Professional 00:23:00 Working in Health and Social Care; Promoting Equality, Diversity and Rights 00:46:00 Important Principles and Policies in Health and Social Care Work 00:20:00 Module 07: Safeguarding Vulnerable Individuals 00:52:00 Module 08: Health and Safety Responsibilities 00:51:00 Module 09: Risk Management in Health and Social Care 00:03:00 Mock Exam Mock Exam - Nursing Assistant Diploma 00:20:00 Final Exam Final Exam - Nursing Assistant Diploma 00:20:00

Unravel the mysteries of communication and master the art of connecting with men, women, and bosses in our comprehensive Secret Conversation Styles of Men Women and Bosses course. Embark on a journey to decode the nuances of different conversation styles and equip yourself with the skills to navigate any business interaction with confidence and finesse. Delve into the intricacies of male and female communication styles, exploring the unique patterns and preferences that shape their interactions. Discover the common pitfalls to avoid and develop effective listening strategies to bridge communication gaps. Uncover the secrets of successful boss communication, learning how to tailor your approach to suit their leadership styles and expectations. Navigate the challenges of sensitive topics, such as gender dynamics and workplace etiquette, to foster positive and productive relationships. Learning Outcomes Gain a comprehensive understanding of the different conversation styles of men, women, and bosses Identify and overcome common communication barriers that hinder effective interactions Develop strategies to enhance your listening skills and build rapport with others Learn how to tailor your communication approach to suit different personalities and leadership styles Navigate sensitive topics and foster positive workplace relationships Master the art of effective communication to achieve your professional goals Why choose this Secret Conversation Styles of Men Women and Bosses course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Secret Conversation Styles of Men Women and Bosses course for? Professionals seeking to enhance their communication skills and build stronger relationships with colleagues, clients, and bosses Individuals interested in understanding the nuances of male and female communication styles Managers and leaders seeking to improve their communication with team members Anyone seeking to navigate the complexities of workplace communication and achieve success in their career Career path Communication Specialist (£30,000 - £50,000) Public Relations Manager (£35,000 - £55,000) Human Resources Manager (£40,000 - £60,000) Training and Development Manager (£45,000 - £65,000) Marketing Manager (£45,000 - £65,000) Sales Manager (£40,000 - £60,000) Prerequisites This Secret Conversation Styles of Men Women and Bosses does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Secret Conversation Styles of Men Women and Bosses was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Intro Secret Conversation Styles of Men, Women and Bosses Commercial 00:01:00 Before We Begin 00:02:00 Conversing The Right Way To Converse - everyone thinks their way is it. What is your goal? 00:02:00 4 Types of Biz Conversations-Intro 00:01:00 4 Types of Biz Conversations - 1 Disseminate Info 00:02:00 4 Types of Biz Conversations - 2 Problem Solving 00:02:00 4 Types of Biz Conversations - 3 Relationship Building 00:01:00 4 Types of Biz Conversations - 4 Venting 00:04:00 How Men's & Women's Conversation Styles Differ 00:02:00 Three Mistakes The Woman Listener Makes 00:02:00 Two Mistakes The Man Listener Makes 00:01:00 How Chit Chat Can Save Your Job 00:09:00 Remedies Remedies for Misperceiving 00:03:00 Remedies for Interrupting 00:04:00 Remedies for Storytelling, Rambling and Not Listening 00:03:00 Getting what you need it 15 min or less 00:04:00 #1 Skill You Need To Succeed In Business 00:03:00 How Communication Goes Bad Top 6 Ways Verbal Communication goes bad 00:10:00 I'm Offended 00:03:00 Mansplaining 101 00:03:00 3 Mansplaining Techniques 00:02:00 Conversation Deal Breakers 00:02:00 Business Communications in a #MeToo World 00:03:00 Tips for Men in a #MeToo World 00:02:00 Tips for Women in a #MeToo World 00:02:00 Communication Style of Bosses Bosses Communication Style 00:01:00 Chatting up the boss 00:03:00 Rule Followers vs Risk Takers 00:01:00 Inside The Mind of a Boss 00:01:00 Wrap Up Summary & The 10% To Remember 00:01:00 Assignment Assignment - Secret Conversation Styles of Men Women and Bosses 00:00:00

The course 'Courageous Communication Strategies for Lead' equips participants with essential communication skills and techniques to foster collaboration, transparency, and engaging interactions. It focuses on moving from control to collaboration, balancing top-down and bottom-up communication, and leading by example. Learning Outcomes: Develop effective communication strategies to facilitate team discussions and encourage collaboration. Implement leadership roles to balance team interactions and create a transparent communication environment. Utilize various tools, such as one-on-one meetings, surveys, and opinion reports, to gather valuable feedback and insights. Enhance personal storytelling skills to communicate transparently and offer solutions to difficult problems. Learn how to apologize and lead by example, promoting a culture of accountability and open communication. Cultivate engaging interactions and form high-quality relationships to build a larger in-group and foster teamwork. Summarize and integrate the key learnings from the course to apply them effectively in real-world scenarios. Why buy this Courageous Communication Strategies for Lead? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Courageous Communication Strategies for Lead there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Courageous Communication Strategies for Lead course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Courageous Communication Strategies for Lead does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Courageous Communication Strategies for Lead was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Courageous Communication Strategies for Lead is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Module 1: Overview & Welcome Module 1: Overview & Welcome 00:02:00 Module 2: Getting the Most out of This Class Module 2: Getting the Most out of This Class 00:02:00 Module 3: Moving from Control to Collaboration Module 3: Moving from Control to Collaboration 00:04:00 Module 4: The 80|20 Ratio of Facilitating Team Discussion Module 4: The 80|20 Ratio of Facilitating Team Discussion 00:04:00 Module 5: Leadership Roles to Balance Team Discussions Module 5: Leadership Roles to Balance Team Discussions 00:04:00 Module 6: The Secret to Effective Collaboration in Groups Module 6: The Secret to Effective Collaboration in Groups 00:03:00 Module 7: Balancing Top-Down & Bottom-Up Communication Module 7: Balancing Top-Down & Bottom-Up Communication 00:04:00 Module 8: Using One-On-One Meetings for Upward Feedback Module 8: Using One-On-One Meetings for Upward Feedback 00:04:00 Module 9: Using Super Simple Surveys to Gather Intel Module 9: Using Super Simple Surveys to Gather Intel 00:04:00 Module 10: Using Supervisors' Opinion Reports Module 10: Using Supervisors' Opinion Reports 00:03:00 Module 11: Moving from Secrecy to Transparency Module 11: Moving from Secrecy to Transparency 00:04:00 Module 12: Using Stories to Communicate Transparently Module 12: Using Stories to Communicate Transparently 00:04:00 Module 13: Offering Solutions for Hard to Discuss Problems Module 13: Offering Solutions for Hard to Discuss Problems 00:04:00 Module 14: How to Apologize & Lead by Example Module 14: How to Apologize & Lead by Example 00:03:00 Module 15: Moving from Impersonal to Engaging Interactions Module 15: Moving from Impersonal to Engaging Interactions 00:04:00 Module 16: Creating a Larger In-Group around You Module 16: Creating a Larger In-Group around You 00:04:00 Module 17: Forming High-Quality Relationships Module 17: Forming High-Quality Relationships 00:04:00 Module 18: Sparking More Engaging Interactions Module 18: Sparking More Engaging Interactions 00:04:00 Module 19: Pulling it All Together Module 19: Pulling it All Together 00:01:00 Module 20: Closing Message Module 20: Closing Message 00:01:00 Assignment Assignment - Courageous Communication Strategies for Lead 00:00:00