861 Courses in Cardiff delivered Online

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on the core values of customer service.

Every child’s future is shaped by a complex mix of circumstances—some seen, many unseen. From family background to access to education, neighbourhood safety to emotional wellbeing, there are numerous factors that influence a child’s journey through life. This course offers a thoughtful look into the wide range of social, economic, and environmental elements that can affect children’s outcomes. You’ll gain insight into why some children face greater challenges than others and how various support mechanisms can make a meaningful difference. Whether you're a teacher, support worker, or simply passionate about making a positive impact, this course provides the knowledge to recognise and understand barriers children face. It also highlights the importance of timely support and informed intervention. With a clear and accessible structure, the course explores themes that matter—without the fluff—making it ideal for anyone wanting to deepen their understanding of child development in context. Meet the Accreditation This premium online course titled Factors that Impact Life Chances of Children and Support ensures your professional development with CPD accreditation. You'll have the privilege of learning in your own time, at your own pace and earning an accredited certification. Key Benefits Eligibility for a CPD Quality Standards (CPD QS)-accredited certificate on successful completion of Factors that Impact Life Chances of Children and Support Course Learning materials of the course contain engaging voiceover and visual elements for your comfort Freedom to study at your own pace 24/7 access to the Factors that Impact Life Chances of Children and Support course materials for 12 months Full Tutor support on weekdays (Monday - Friday) On the Factors that Impact Life Chances of Children and Support course, we guarantee that you will gain relevant skills and tremendous knowledge on the subject. The certificate you'll achieve after completing the Factors that Impact Life Chances of Children and Support course will help you land the job you want in a related field. Enjoy a pleasant and professional 100% online learning experience, enrol in our Factors that Impact Life Chances of Children and Support course today, and take control of your career! Course Curriculum: Module 01: Uncertain Factors in Children's Lives Module 02: Impacts of Social and Cultural Factors Module 03: Frameworks in Support of Children Module 04: Impact of Personal Choices and Support Module 05: Importance of High Expectations for All Children Module 06: Active Participation and Positive Outcome Module 07: Disability, Positive Attitude and Support How is the Factors that Impact Life Chances of Children and Support assessed? Upon completing an online module, you will immediately be given access to a specifically crafted MCQ test. For each test, the pass mark will be set to 60%. Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of __ GBP. £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery). CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Factors that Impact Life Chances of Children and Support training is ideal for highly motivated individuals or teams who want to enhance their professional skills and efficiently skilled employees. Requirements There are no formal entry requirements for the Factors that Impact Life Chances of Children and Support course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Factors that Impact Life Chances of Children and Support training.

Get ready for an exceptional online learning experience with the Certificate in Coaching and Mentoringbundle! This carefully curated collection of 30 premium courses is designed to cater to a variety of interests and disciplines. Dive into a sea of knowledge and skills, tailoring your learning journey to suit your unique aspirations. The Certificate in Coaching and Mentoring is a dynamic package, blending the expertise of industry professionals with the flexibility of digital learning. It offers the perfect balance of foundational understanding and advanced insights. Whether you're looking to break into a new field or deepen your existing knowledge, the Coaching and Mentoring package has something for everyone. As part of the Certificate in Coaching and Mentoring package, you will receive complimentary PDF certificates for all courses in this bundle at no extra cost. Equip yourself with the Coaching and Mentoring bundle to confidently navigate your career path or personal development journey. Enrol today and start your career growth! This Bundle Comprises the Following Certificate in Coaching and MentoringCPD Accredited Courses: Course 01: Coaching & Mentoring Course 02: Life Coaching | Online Course Course 03: Spiritual Life Coaching Course 04: Personal Development Coach with Positive Psychology Training Course 05: Train the Trainer - Part 1 Course 06: Train the Trainer - Part 2 Course 07: Train the Trainer Recharge: The Healthy Trainer Course 08: Motivation Skills Course 09: The Power of Resilience Course 10: Reinventing Yourself: Personal Development Training Course 11: How to Boost Your Brain Course 12: Trying New Things Course 13: Teach Anybody Anything Course 14: Teach to Engage Students Course 15: The Power of Creativity Course 16: The Power of Attitude Course 17: The Power of Change Course 18: How to Prepare for the Perfect Retirement Life Course 19: Learn to Eliminate Weakness Course 20: How to Create a Productive Workspace Course 21: Effective Communication Skills Course 22: Self Confidence & Self Esteem Course 23: Career Development Plan Fundamentals Course 24: CV Writing and Job Searching Course 25: Learn to Level Up Your Leadership Course 26: Networking Skills for Personal Success Course 27: Decision Making and Critical Thinking Course 28: Time Management Training - Online Course Course 29: Ace Your Presentations: Public Speaking Masterclass Course 30: Learn to Make a Fresh Start in Your Life What will make you stand out? Upon completion of this online Certificate in Coaching and Mentoring bundle, you will gain the following: CPD QS Accredited Proficiency with this Certificate in Coaching and Mentoring bundle After successfully completing the Certificate in Coaching and Mentoring bundle, you will receive a FREE CPD PDF Certificates as evidence of your newly acquired abilities. Lifetime access to the whole collection of learning materials of this Certificate in Coaching and Mentoring bundle The online test with immediate results You can study and complete the Certificate in Coaching and Mentoring bundle at your own pace. Study for the Certificate in Coaching and Mentoring bundle using any internet-connected device, such as a computer, tablet, or mobile device. Each course in this Certificate in Coaching and Mentoring bundle holds a prestigious CPD accreditation, symbolising exceptional quality. The materials, brimming with knowledge, are regularly updated, ensuring their relevance. This bundle promises not just education but an evolving learning experience. Engage with this extraordinary collection, and prepare to enrich your personal and professional development. Embrace the future of learning with the Certificate in Coaching and Mentoring, a rich anthology of 30 diverse courses. Each course in the Coaching and Mentoring bundle is handpicked by our experts to ensure a wide spectrum of learning opportunities. ThisCertificate in Coaching and Mentoring bundle will take you on a unique and enriching educational journey. The bundle encapsulates our mission to provide quality, accessible education for all. Whether you are just starting your career, looking to switch industries, or hoping to enhance your professional skill set, the Certificate in Coaching and Mentoring bundle offers you the flexibility and convenience to learn at your own pace. Make the Coaching and Mentoring package your trusted companion in your lifelong learning journey. CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Certificate in Coaching and Mentoring bundle is perfect for: Lifelong learners looking to expand their knowledge and skills. Professionals seeking to enhance their career with CPD certification. Individuals wanting to explore new fields and disciplines. Anyone who values flexible, self-paced learning from the comfort of home. Requirements You are cordially invited to enroll in this Coaching and Mentoring bundle; please note that there are no formal prerequisites or qualifications required. We've designed this curriculum to be accessible to all, irrespective of prior experience or educational background. Career path Unleash your potential with the Certificate in Coaching and Mentoring bundle. Acquire versatile skills across multiple fields, foster problem-solving abilities, and stay ahead of industry trends. Ideal for those seeking career advancement, a new professional path, or personal growth. Embrace the journey with the Certificate in Coaching and Mentoringbundle package. Certificates CPD Quality Standard Certificate Digital certificate - Included 30 CPD Quality Standard Certificates - Free

Description: Customer Service and Relation Management Diploma This Diploma in Customer Service and Relation Management aims to address the development of service industries and the need for customer-supplier relationship. This program equips one with knowledge and skills related to service marketing, customer service, customer relationship management, service design, service quality management, etc. Customer Relationship Management (CRM) is a business strategy for maximizing shareholder value through acquiring, enhancing and retaining desired customers. This course will examine the concepts, processes and technologies an organization uses to achieve superior performance through client intelligence. Aligning business activities around the client creates an opportunity to collect an extensive quantity of client-related descriptive and behavioural data, which shall be very useful. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Customer Service and Relation Management Diploma is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience or qualification required for this course, it is available for all students from any academic background. Requirements Our Customer Service and Relation Management Diploma is fully compatible with any kind of device. Whether using a Windows computer, Mac, smartphone or tablet, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course, you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Understanding Customer Service Understanding Customer Service FREE 00:17:00 Identifying Customer Expectations 00:06:00 Providing Excellent Customer Service 00:07:00 Focusing on the Customer 00:08:00 Customer Service and the Telephone 00:08:00 Handling Complaints 00:12:00 Enduring Stress 00:13:00 Business Communication Identifying Basic Communication Techniques FREE 00:09:00 Formal and Informal Communication 00:02:00 Describing Verbal and Non-verbal Communication 00:04:00 Understanding Body Language 00:05:00 Making Effective Presentations 00:10:00 Fundamentals of Productive Meetings 00:08:00 Written Communication 00:13:00 Electronic Communication 00:19:00 Creating Graphics for Business Communication 00:04:00 Communicating Static Information 00:03:00 Communicating Dynamic Information 00:03:00 Effectively Working for Your Boss Representing Your Boss 00:06:00 Communicating Your Boss's Decisions 00:03:00 Supporting Your Boss and Colleagues 00:04:00 Building a Partnership with Your Boss 00:13:00 Identifying Goals FREE 00:10:00 Energy Distribution 00:09:00 Time Logs 00:11:00 Personal World View 00:10:00 Strengths 00:09:00 A Building Your Toolbox 00:10:00 Establishing Your Action Plan 00:11:00 Customer Service What is Customer Service? 00:15:00 Who Are Your Customers? 00:15:00 Six Critical Elements 00:30:00 Understanding Leadership 00:30:00 Five Practices of Leadership 00:45:00 Asking the Right Questions 00:15:00 Close with Vocals 00:15:00 Closing Down the Voice 00:10:00 Cold and Warm Calls 00:15:00 Developing Your Script 00:45:00 Did You Hear Me? 00:15:00 It's More Than Just a Phase 00:15:00 Negotiation Techniques 00:15:00 News from Within 00:15:00 Perfecting the Script 00:15:00 Phone Tag and Getting the Call Back 00:15:00 Sales by Phone 00:10:00 Saying No 00:05:00 Staying Out of Voice Mail Jail 00:05:00 Stress Busting 00:05:00 Taking Messages99 00:05:00 This is My Mentor 00:05:00 To Serve and Delight 00:05:00 Who are Your Customers? 00:15:00 Building the Future 00:15:00 Checklist for Success 00:15:00 Considerations in Tool Selection 00:15:00 Customer Relationship Management 00:10:00 Evaluating and Reviewing Your Program 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Requirement Driven Product Selection 00:15:00 Strategies for Customer Retention 00:15:00 The Development Team 00:15:00 What CRM Is and Who It Serves 00:15:00 Customer Relationship Management Training Customer Relationship Management 00:10:00 What CRM Is and Who It Serves 00:15:00 Checklist for Success 00:15:00 Requirement Driven Product Selection 00:15:00 Considerations in Tool Selection 00:15:00 Strategies for Customer Retention 00:15:00 Building the Future 00:15:00 Homegrown vs. Application Service Provider 00:15:00 The Development Team 00:15:00 Evaluating and Reviewing Your Program 00:15:00 Relationship with Customers Good Customer Relationship - Why is it Important? 01:00:00 Understanding Your Customers 01:00:00 How to Calculate Customer's Lifetime Value 00:30:00 How to Keep Your Customers Happy? 01:00:00 How to Get Your Customers to Say 'Wow!' 01:00:00 Proven Methods of Customer Retention 01:00:00 The Art of Customer Follow-up 01:00:00 Loyalty Marketing Program 00:30:00 Promotional Items to Enhance Customer Relations 01:00:00 Handling Customer's Complaints 01:00:00 How to Deal with Difficult Customers 00:30:00 Introducing the Seven Deadly Sins of Customer Service! 01:00:00 Customer Relationship Management (CRM) Software - The Benefits 01:00:00 Choosing a CRM Program 00:30:00 Customer Service over the Phone 01:00:00 Customer Relations and Dealing Module One - Getting Started 00:30:00 Module Two - The Right Attitude Starts with You 01:00:00 Module Three - Stress Management (Internal Stressors) 01:00:00 Module Four - Stress Management (External Stressors) 00:30:00 Module Five - Transactional Analysis 01:00:00 Module Six - Why are Some Customers Difficult 01:00:00 Module Seven - Dealing with the Customer Over the Phone 01:00:00 Module Eight - Dealing with the Customer In Person 01:00:00 Module Nine - Sensitivity in Dealing with Customers 01:00:00 Module Ten - Scenarios of Dealing with a Difficult Customer 01:00:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 01:00:00 Module Twelve - Wrapping Up 00:30:00 Becoming A Customer Service Professional Module One - Getting Started 00:30:00 Module Two: The Importance of Safety 00:15:00 Module Three - Establishing Your Attitude 01:00:00 Module Four - Identifying and Addressing Customer Needs 01:00:00 Module Five - Generating Return Business 01:00:00 Module Six - In-Person Customer Service 01:00:00 Module Seven - Giving Customer Service over the Phone 01:00:00 Module Eight - Providing Electronic Customer Service 01:00:00 Module Nine - Recovering Difficult Customers 01:00:00 Module Ten - Understanding When to Escalate 01:00:00 Module Eleven - Ten Things You Can Do to WOW Customers Every Time 01:00:00 Module Twelve - Wrapping Up 01:00:00 Mock Exam Mock Exam - Customer Service and Relation Management Diploma 00:20:00 Final Exam Final Exam - Customer Service and Relation Management Diploma 00:20:00 Certificate & Transcript Order Your Certificates and Transcripts 00:00:00

Sale Ends Today Level 5 Certificate in Coaching and Mentoring Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Imagine you're the manager of a growing company, and your employees are struggling to meet their targets despite your best efforts to motivate them. They obviously need more support and guidance. This is where coaching and mentoring come in. With over 70% of UK organisations actively offering mentoring programs, the impact on professional growth and development is profound. By enroling yourself and your team in a coaching and mentoring course, you can gain the skills and knowledge needed to support and guide your employees toward success. This comprehensive bundle introduces participants to a broad spectrum of coaching techniques and mentoring strategies. Starting with foundational principles in the Life Coaching Advanced Diploma and moving through specialised areas like Spiritual Life Coaching and Performance Coaching & Mentoring, learners will gain the skills necessary to inspire and influence others positively. The program also covers innovative approaches such as Biohacking Your Physical and Mental Health, Mindfulness for Wellbeing and Peak Performance, and Nutritional Therapy & Wellness Coaching, ensuring a holistic understanding of how to foster peak performance in various aspects of life. Courses Are Included in this Level 5 Certificate in Coaching and Mentoring Bundle: Course 01: Level 5 Certificate in Coaching and Mentoring Course 02: Life Coaching Advanced Diploma Course 03: Spiritual Life Coaching Course 04: Enhance Your Spiritual Confidence Course 05: Performance Coaching & Mentoring Course 06: Ultimate Personal Development Course: Physical, Mental, Psychic & Spiritual Course 07: Biohacking Your Physical and Mental Health Course 08: Mindfulness for Wellbeing and Peak Performance Course 09: Forgiveness Coaching and Therapy Course 10: Diploma of Sports Management & Fitness Coaching (Online) Course 11: Sports, Fitness and Nutrition for Coaching Course 12: Nutritional Therapy & Wellness Coaching Course 13: Reinventing Yourself: Personal Development Training Course 14: Motivation - Motivating Yourself & Others Course 15: Personal Development Coach Online Course Course 16: Career Development Training Course 17: Academic and Personal Development Course 18: Financial Trading Course & Mentoring Course 19: Train The Trainer Course 20: Smart Goal Setting Course 21: Diploma in Creative Problem Solving Course 22: Critical Thinking in The Workplace Course 23: Resilience Training Course 24: How to Boost Your Brain Course 25: The Power of Positive Thinking Course 26: The Power of Attitude Course 27: The Power of Patience Course 28: The Power of Change Course 29: Trying New Things Course 30: Learn to Eliminate Weakness Empower yourself and others with the tools provided by the Level 5 Certificate in Coaching and Mentoring. Motivate teams, or guide individuals through personal development with this course and become a pivotal force in the lives of those you coach and mentor. Enrol now to start a rewarding journey that not only enhances your career but also enriches the lives of others around you! Learning Outcomes of this Bundle: Develop comprehensive life coaching techniques across multiple disciplines. Implement spiritual and performance coaching to enhance personal growth. Utilise biohacking strategies to optimise physical and mental health. Apply mindfulness techniques to improve overall well-being and performance. Coach others in nutrition, fitness, and personal health management. Master the art of motivating and inspiring others in various settings. Why Prefer this Course? Get a Free CPD Accredited Certificate upon completion of the course Get a Free Student ID Card with this training program (£10 postal charge will be applicable for international delivery) The course is Affordable and Simple to understand Get Lifetime Access to the course materials The training program comes with 24/7 Tutor Support Start your learning journey straight away! The Level 5 Certificate in Coaching and Mentoring offers an unparalleled opportunity to get deep into the art of coaching, covering a wide range of essential techniques and strategies. By mastering comprehensive life coaching techniques across multiple disciplines, learners will gain the ability to address and support diverse client needs effectively. This foundational skill set is crucial for anyone looking to facilitate personal growth, career progression, or general wellbeing in themselves or others, making it a vital asset in today's fast-paced, ever-changing world. Incorporating specialised areas such as spiritual and performance coaching enhances personal development skills, allowing learners to tailor their approach to meet specific, nuanced needs of their clients. These skills are especially valuable for those seeking to enrich their coaching with depth and adaptability, providing a competitive edge in the coaching market. Additionally, the focus on biohacking strategies for optimising physical and mental health introduces an innovative aspect to traditional coaching roles, equipping professionals with the latest methods to improve overall vitality and functionality. Moreover, this diploma offers learners the opportunity to acquire skills that are highly valued in the field of Coaching and Mentoring. With this Certification, graduates are better positioned to pursue career advancement and higher responsibilities within the Coaching and Mentoring setting. The skills and knowledge gained from this course will enable learners to make meaningful contributions to Coaching and Mentoring related fields impacting their Coaching and Mentoring experiences and long-term development. Course Curriculum Course 01: Diploma In Coaching & Mentoring at QLS Level 5 Module 01: Introduction to Coaching and Mentoring Module 02: Objectives & Processes Module 03: Ethical Aspects of Coaching and Mentoring Module 04: Models Module 05: Effective Communication Skills Module 06: Personal Skills Module 07: Management Skills Module 08: Functional Skills Course 02: Life Coaching Advanced Diploma Module 01: Introduction to Life Coaching Module 02: History of Life Coaching Module 03: Listening as a Coach Module 04: The Language of Coaching (Part 1) Module 05: The Language of Coaching (Part 2) Module 06: The Language of Coaching (Part 3) Module 07: Coaching as a Developmental Change Process Module 08: Empowering The Client Module 09: Ethics in Coaching Module 10: Becoming an Effective Leader and Coach Course 03: Spiritual Life Coaching Module 01: Basics of Spiritual Life Coaching Module 02: Understanding Spiritual Life Coaching Module 03: Fundamental Qualities of a Coach Module 04: Advanced Coaching Module 05: Ethical Guideline Module 06: Marketing Your Business Module 07: Growing Your Business =========>>>>> And 27 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*30 = £390) CPD Hard Copy Certificate: Free (For The First Course: Previously it was £29.99) CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Aspiring coaches. Professional mentors. Health enthusiasts. Sports trainers. Career counsellors. Personal development coaches. Please note: This course doesn't entitle you to practice as a professional in this specific field. Rather, this course will assist you in understanding the fundamentals so that you can improve your knowledge in the relevant field. Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Life Coach: $30,000 - $100,000 Corporate Trainer: $45,000 - $75,000 Health Coach: $40,000 - $60,000 Sports Coach: $30,000 - $60,000 Wellness Consultant: $50,000 - $80,000 Mentor in Corporate Settings: $50,000 - $70,000 Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - Included If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge. Diploma In Coaching & Mentoring at QLS Level 5 Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.

Having the technical skills and knowledge to execute your job duties successfully is only one part of being the best you can be in the workplace. Along with these 'hard' skills, we also need 'soft' skills. Soft skills are those skills which help us to work with others efficiently. No matter what your position, organisation, or industry, you work with people! Taking the time to build adequate soft skills can provide a more efficient, more peaceful, and more prolific workplace, as well as to your overall job happiness and satisfaction. Enroll in this course and discover the ten soft skills that will set you apart from everyone in your workplace. You will learn how to apply these professional skills in practical life and become very successful. Course Highlights Certified Interpersonal & Communication Skills Training is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Certified Interpersonal & Communication Skills Training into 13 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 13 hours, 40 minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Certified Interpersonal & Communication Skills Training Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Certified Interpersonal & Communication Skills Training is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Certified Interpersonal & Communication Skills Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Module One - Getting Started 01:00:00 Module Two - What are Soft Skills 00:30:00 Module Three - Communication 01:00:00 Module Four - Teamwork 00:30:00 Module Five - Problem Solving 01:00:00 Module Six - Time Management 01:00:00 Module Seven - Attitude and Work Ethic 01:00:00 Module Eight - Adaptability/Flexibility 01:00:00 Module Nine - Self-Confidence (Owning It) 02:00:00 Module Ten - Ability to Learn from 02:00:00 Module Eleven - Networking 01:00:00 Module Twelve - Wrapping Up 01:00:00 Activities Certified Interpersonal & Communication Skills Training - Activities 00:00:00 Mock Exam Mock Exam- Certified Interpersonal & Communication Skills Training 00:20:00 Final Exam Final Exam- Certified Interpersonal & Communication Skills Training 00:20:00

Certfied Diploma in Corporate Behaviour Skills Training Do you want to know the appropriate corporate behaviour? Do you want to use the right appropriate behaviour in your company? The course will show you the tips and tricks of acquiring the proper corporate behavior so that you can promote your business. Course Description: The corporate behaviour is an important factor in any business organisation. Corporate world is a place where people have to maintain a structured form of behavior called corporate behaviour. The appropriate behaviour and attitude will help the growth of a company. In the course, you will know the meaning and definition of corporate behaviour, benefits of maintaining corporate behaviour, the common manners of corporate behaviour, the language of corporate communication, types of corporate behaviour, etc. You will also learn how to choose the correct type of behaviour that will suit you. By the end of the course, you will be able to implement the proper corporate behaviour successfully. Course Highlights Certfied Diploma in Corporate Behaviour Skills Training is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Certfied Diploma in Corporate Behaviour Skills Training into 13 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 9 hours, 45 minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Certfied Diploma in Corporate Behaviour Skills Training Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Certfied Diploma in Corporate Behaviour Skills Training is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Certfied Diploma in Corporate Behaviour Skills Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Module One - Getting Started 00:15:00 Module Two - The Science of Behavior 00:30:00 Module Three - Benefits for Corporate Behavior 01:00:00 Module Four - Most Common Categories of Corporate Behavior 01:00:00 Module Five - Managerial Structure 00:30:00 Module Six - Company Values and Ethics 01:00:00 Module Seven - Employee Accountability 00:30:00 Module Eight - Workplace Incidents 01:00:00 Module Nine - Designing and Implementing 01:00:00 Module Ten - Corporate Team Behavior 01:00:00 Module Eleven - Auditing Corporate Behavior 01:00:00 Module Twelve - Wrapping Up 01:00:00 Activities Certfied Diploma in Corporate Behaviour Skills Training - Activities 00:00:00 Mock Exam Final Exam

At the first look, handling a difficult customer may seem like a thankless job. Fortunately, you can develop skills to adapt to the challenges demanding clients pose and extend these skills to handling difficult individuals and situations throughout your daily life. In this course, you will learn how to improve the focus of your thoughts and feelings, how to deal with stress, and how to listen and empathise with others. You will find out how to meet the challenges other people pose in both your professional and personal life. Implementing the guidelines in this course is the first step in a process towards forever changing how you interact with others. Course Highlights Customer Service Skills Training is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Customer Service Skills Training into 15 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 12 hours, 40 minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Customer Service Skills Training Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Customer Service Skills Training is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Customer Service Skills Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Customer Relations & Dealing Course Module One - Getting Started 00:30:00 Module Two - The Right Attitude Starts with You 01:00:00 Module Three - Stress Management (Internal Stressors) 01:00:00 Module Four - Stress Management (External Stressors) 00:30:00 Module Five - Transactional Analysis 01:00:00 Module Six - Why are Some Customers Difficult 01:00:00 Module Seven - Dealing with the Customer Over the Phone 01:00:00 Module Eight - Dealing with the Customer In Person 01:00:00 Module Nine - Sensitivity in Dealing with Customers 01:00:00 Module Ten - Scenarios of Dealing with a Difficult Customer 01:00:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 01:00:00 Module Twelve - Wrapping Up 00:30:00 Customer Relationship Management CRM 00:30:00 Benefits of CRM 00:30:00 CRM System 00:30:00 Mock Exam Mock Exam- Customer Service Skills Training 00:20:00 Final Exam Final Exam- Customer Service Skills Training 00:20:00

Step into the realm of unmatched professionalism with our 'Diploma in Workplace Professionalism and Communication'. In an evolving corporate landscape, stand out with a refined professional image and communication skills that resonate. Dive deep into the essence of presenting oneself adeptly, weaving relationships, and achieving results that matter. With this course, equip yourself with the finesse to communicate effectively, expand your professional horizons, and build networks that last. Learning Outcomes Understand the intricacies of presenting oneself professionally in the workplace. Develop the prowess to communicate efficiently, ensuring desired results. Grasp techniques to enhance and project a sterling professional image. Gain insights into broadening one's skill set for a dynamic work environment. Cultivate the knack for building enduring professional relationships and networks. Why choose this Diploma in Workplace Professionalism and Communication course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Diploma in Workplace Professionalism and Communication Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this Diploma in Workplace Professionalism and Communication course for? Individuals keen to fortify their workplace communication skills. Professionals seeking to elevate their corporate image. Team leaders aiming to foster effective communication within their teams. Graduates preparing to embark on their corporate journey. Entrepreneurs desiring enhanced networking skills. Career path Corporate Communication Specialist: £30,000 - £55,000 Professional Development Trainer: £28,000 - £60,000 Business Networking Consultant: £35,000 - £70,000 Professional Image Consultant: £25,000 - £50,000 Workplace Relationship Manager: £40,000 - £75,000 Team Communication Coordinator: £32,000 - £58,000 Prerequisites This Diploma in Workplace Professionalism and Communication does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Diploma in Workplace Professionalism and Communication was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Positioning Yourself as a Professional Attitude in the Workplace 00:10:00 Professionalism 00:03:00 Making Changes through Personal Accountability 00:07:00 Enhancing Your Professional Image Your Image as a Whole 00:05:00 Becoming More Marketable 00:03:00 Communicating and Image 00:08:00 Expanding Your Skills Time Management 00:14:00 Project Management Techniques 00:03:00 Making Decisions 00:06:00 Communicating for Results Keys to Effective Communication 00:26:00 Presentations 00:09:00 Meetings 00:07:00 Building Relationships and Networks Work and Your Personality 00:05:00 Bonus Section & Contact Information: Clarity Coaching with Gretchen Maurer 00:05:00 Roles in the Office MRP 00:18:00 Mock Exam Mock Exam - Diploma in Workplace Professionalism and Communication 00:20:00 Final Exam Final Exam - Diploma in Workplace Professionalism and Communication 00:20:00

Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Introduction Introduction to Character Design for Animation 00:04:00 How to Create Memorable Characters 00:02:00 Character Psychology Character Development and Psychology 00:04:00 What Grabs Your Character's Attention 00:03:00 How Does Your Character Make Decisions. 00:02:00 How Does Your Character organizes His/her World 00:03:00 Defining Attitude 00:02:00 Concept Art For Character Design Shapes and Meaning 00:04:00 Body Types 00:03:00 Character Design in Action 00:04:00 Explanation of a Character For Rigging Example of a Character Ready in Illustrator 00:04:00 Body Breakdown 00:00:00 Symmetrical Character in 5 Basic Views 00:02:00 Importance of Using a Storyboard in Production 00:04:00 Taking Care Of the Joints 00:02:00 Getting Ready 00:04:00 Tracing The Character Preparing the Frontal View 00:01:00 Creating the Head and Neck 00:05:00 Creating the Upper Torso 00:06:00 Creating the Lower Torso 00:04:00 Creating the Hips 00:08:00 Creating the Arms 00:09:00 Creating the Legs 00:09:00 Setting Up For Replacement Animation Replacement Animation Explanation 00:02:00 Creating the Hands 00:09:00 Creating the Feet 00:05:00 Creating the Mouths 00:08:00 Creating the Eyes 00:04:00 Creating the Eyebrows and Nose 00:04:00 Exporting The Character 00:03:00 Supplementary Resources Supplementary Resources - Character Design For Animation in Illustrator 00:00:00 Obtain Your Certificate Order Your Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00