Course Overview Whether you are an employee or an employer, it is important to learn how to create a safe workplace. Building a risk-free work environment will not only protect the people but also help in creating a productive workforce. However, to create a risk-free workplace, you must first learn how to assess the risks. That is where our Risk Assessment Skills Training comes in. This course is focused on helping you understand the fundamentals of risk assessment. The highly engaging and bit-sized modules will educate you on the five steps of the risk management process. Then you will learn the skills required for assessing the potential risks in the workplace. The course will also include detailed lessons on the risk assessment toolkit and show you how to utilise it properly. Enrol in the Risk Assessment Skills Training course and get a step closer to creating a safe and healthy workplace. Course Sneak Peek Learning Outcomes Learn the basic principles of risk assessment and its significance in ensuring workplace safety. Familiarise yourself with the five essential steps of the risk management process. Build your competence in identifying the sources of potential risks Gain a deeper understanding of the risk assessment toolkit Course Promo Why Should Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email. What Skills Will You Learn from This Course? Risk Assessment Risk Management Who Should Take this Risk Assessment Skills Training? Whether you're an existing practitioner or an aspiring professional, this course will enhance your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Risk Assessment Skills Training is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certificate of Achievement After completing and passing the Risk Assessment Skills Training successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in Hard Copy at £39 or in PDF format at £24. Career Path This exclusive Risk Assessment Skills Training course will equip you with effective skills and abilities and help you explore career paths such as Risk Assessor Safety OfficerHR Manager Course Curriculum Module 01: What is Risk Assessment? What is Risk Assessment? 00:10:00 Module 02: How to Manage Risks How to Manage Risks 00:14:00 Module 03: Risk Assessment Toolkit Risk Assessment Toolkit 00:10:00 Certificate & Transcript Order Your Certificates and Transcripts 00:00:00
Learn AutoCAD Evening Training Course. Clickhere for info This Autodesk AutoCAD 2D Introduction Evening Course is ideal for students who are completely new to the software and for those looking to produce advanced 2D plans, elevations and sections, as well as understanding all key tools in AutoCAD 2D. Call 02077202581 or WhatsApp 07970325184. Duration: 10 hrs. Method: 1-on-1, Personalized attention Schedule: Tailor your own slots, available from Mon to Sat between 9 am and 7 pm. Flexible Evening Sessions: Learn at your pace with evening classes. Comprehensive Skill Development: Master 2D Plans, Sections and Elevations. Industry-Standard Knowledge: Gain proficiency sought by employers. Practical Application: Apply skills to real-world design scenarios. Recorded Lessons for Review: Revisit course material anytime. Lifetime Email Support: Get ongoing assistance even after course completion. Course Duration: 10 hours Course Overview: AutoCAD 2D Training Course Designed for beginners, this course teaches the fundamentals of AutoCAD 2D software. Participants will learn essential tools and features to create, edit, and annotate 2D drawings. By course completion, students will confidently produce their own 2D drawings using AutoCAD. Introduction to AutoCAD 2D Overview of AutoCAD 2D software Understanding the user interface Navigating the drawing area Setting up drawing units and limits Creating basic shapes and lines Drawing Tools Utilizing Line, Circle, and Arc tools Implementing Polyline and Spline tools Adding dimensions and annotations Understanding layers and object properties Creating and inserting blocks into drawings Editing Tools Using Erase, Move, and Copy tools Implementing Rotate and Scale tools Understanding grips and grip editing Utilizing Trim and Extend tools Exploring fillets and chamfers Advanced Drawing Tools Utilizing Offset and Mirror tools Implementing Array and Divide tools Understanding hatching and gradient fills Adding text and multiline text Incorporating tables and fields into drawings Final Project Completing a final project using all learned tools and features Instructor-guided process to create a personal 2D drawing with AutoCAD Q&A and review of course material Assessment: Submission of the final project Active participation in class exercises and discussions Requirements: AutoCAD 2D software installed on the student's computer Basic computer skills and familiarity with the Windows operating system A laptop or desktop computer with a minimum of 4GB RAM and a 64-bit operating system.
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24 Hour Flash Deal **25-in-1 Remote Technical Support Specialist Diploma Mega Bundle** Remote Technical Support Specialist Diploma Enrolment Gifts **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** Take the initial steps toward a successful long-term career by studying the Remote Technical Support Specialist Diploma package online with Studyhub through our online learning platform. The Remote Technical Support Specialist Diploma bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass. This Remote Technical Support Specialist Diploma course provides complete 360-degree training on Remote Technical Support Specialist Diploma. You'll get not one, not two, not three, but twenty-five Remote Technical Support Specialist Diploma courses included in this course. Plus Studyhub's signature Forever Access is given as always, meaning these Remote Technical Support Specialist Diploma courses are yours for as long as you want them once you enrol in this course This Remote Technical Support Specialist Diploma Bundle consists the following career oriented courses: Course 01: Diploma in CompTIA A+ Course 02: CompTIA Network+ Certification (N10-007) Course 03: CompTIA Security+ Course 04: CompTIA PenTest+ (Ethical Hacking) course Course 05: CompTIA Cloud+ (CV0-002) Course 06: IT Support Technician: Troubleshooting and Technical Expertise Course 07: IT Administration and Networking Course 08: Network Security and Risk Management Course 09: Foundations of IT Security: Protecting Digital Assets Course 10: Web Application Penetration Testing Course 11: Computer Networks Security from Scratch to Advanced Course 12: Internet of Things (IoT) Course 13: Information Governance and Data Management Training Course 14: Quick Data Science Approach from Scratch Course 15: Deep Learning Neural Network with R Course 16: Microsoft Azure Machine Learning Course 17: SQL Database Administrator Course 18: VMware vSphere Install Configure & Manage [v7] Course 19: AWS Certified Solutions Architect Associate Preparation Course 20: Project Management Course 21: Data Protection and Data Security (GDPR) Training Certification Course 22: Linux Basics Course 23: ITIL Foundation Course 24: CompTIA CySA+ Cybersecurity Analyst Course Course 25: Computer Workstation Safety Training The Remote Technical Support Specialist Diploma course has been prepared by focusing largely on Remote Technical Support Specialist Diploma career readiness. It has been designed by our Remote Technical Support Specialist Diploma specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners. The Remote Technical Support Specialist Diploma Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Remote Technical Support Specialist Diploma bundle course has been created with twenty-five premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Remote Technical Support Specialist Diploma Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into Remote Technical Support Specialist Diploma Elementary modules, allowing our students to grasp each lesson quickly. The Remote Technical Support Specialist Diploma course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc. In this exclusive Remote Technical Support Specialist Diploma bundle, you really hit the jackpot. Here's what you get: Step by step Remote Technical Support Specialist Diploma lessons One to one assistance from Remote Technical Support Specialist Diploma professionals if you need it Innovative exams to test your knowledge after the Remote Technical Support Specialist Diploma course 24/7 customer support should you encounter any hiccups Top-class learning portal Unlimited lifetime access to all twenty-five Remote Technical Support Specialist Diploma courses Digital Certificate, Transcript and student ID are all included in the price PDF certificate immediately after passing Original copies of your Remote Technical Support Specialist Diploma certificate and transcript on the next working day Easily learn the Remote Technical Support Specialist Diploma skills and knowledge you want from the comfort of your home CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Remote Technical Support Specialist Diploma training is suitable for - Students Recent graduates Job Seekers Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in Remote Technical Support Specialist Diploma Requirements To participate in this Remote Technical Support Specialist Diploma course, all you need is - A smart device A secure internet connection And a keen interest in Remote Technical Support Specialist Diploma Career path You will be able to kickstart your Remote Technical Support Specialist Diploma career because this course includes various courses as a bonus. This Remote Technical Support Specialist Diploma is an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore Remote Technical Support Specialist Diploma career opportunities. Certificates CPD Accredited Certificate Digital certificate - Included CPD Accredited e-Certificate - Free CPD Accredited Hardcopy Certificate - Free Enrolment Letter - Free Student ID Card - Free
24 Hour Flash Deal **33-in-1 Health and Social Care Management Mega Bundle** Health and Social Care Management Enrolment Gifts **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** Take the initial steps toward a successful long-term career by studying the Health and Social Care Management package online with Studyhub through our online learning platform. The Health and Social Care Management bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass. This Health and Social Care Management course provides complete 360-degree training on Health and Social Care Management. You'll get not one, not two, not three, but thirty-three Health and Social Care Management courses included in this course. Plus Studyhub's signature Forever Access is given as always, meaning these Health and Social Care Management courses are yours for as long as you want them once you enrol in this course This Health and Social Care Management Bundle consists the following career oriented courses: Course 01: Health and Social Care Management Course 02: Resuscitation and Life Support: Vital Skills and Techniques Course 03: Ambulance and Emergency Care Assistant Certificate Course 04: Paediatric First Aid and Medical Emergency Training Course 05: Administration of Emergency Medical Gases Course 06: Pharmacology Diploma Course 07: Falls and Injury Prevention Specialist Certification Course 08: Wound Care and Tissue Viability Course 09: Pain Management Course 10: Oxygen First Aid Training - Online Course Course 11: Infection Control Diploma Course 12: Practice Nurse & Infection Control Training Course 13: CSTF Patient Moving and Handling: Ensuring Safe Healthcare Practices Course 14: Medical Law Course 15: Mental Health Awareness and Psychiatric Disorders Course 16: Dialectical Behaviour Therapy (DBT): Counselling, Physiotherapy & Treatment Course 17: Common Childhood Illnesses & Paediatric First Aid Level 2 Course 18: Parkinson's Disease: Diagnosis, Treatment, and Resources Course 19: Duty of Candour in Healthcare: Ethical Practices and Legal Obligations Course 20: Medical Transcription Diploma Course 21: Emergency Care Worker Course 22: Medical Jargon for Healthcare Assistant Course 23: Consent Training in Healthcare Course 24: Study Skills for Healthcare Course 25: English for Healthcare Course 26: Neuroscience of Brain Disorders Course 27: Human Anatomy, Physiology and Medical Terminology Diploma Course 28: Respiratory Protection and Safety Training Course Course 29: Mental Health First Aid Certification Course 30: Psychological Wellbeing and Crisis Intervention Course 31: Child Safeguarding Level 3 Training Course 32: Safeguarding Children & Child Risk Assessment Course 33: Child Protection in Education In this exclusive Health and Social Care Management bundle, you really hit the jackpot. Here's what you get: Step by step Health and Social Care Management lessons One to one assistance from Health and Social Care Management professionals if you need it Innovative exams to test your knowledge after the Health and Social Care Management course 24/7 customer support should you encounter any hiccups Top-class learning portal Unlimited lifetime access to all thirty-three Health and Social Care Management courses Digital Certificate, Transcript and student ID are all included in the price PDF certificate immediately after passing Original copies of your Health and Social Care Management certificate and transcript on the next working day Easily learn the Health and Social Care Management skills and knowledge you want from the comfort of your home The Health and Social Care Management course has been prepared by focusing largely on Health and Social Care Management career readiness. It has been designed by our Health and Social Care Management specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners. The Health and Social Care Management Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Health and Social Care Management bundle course has been created with thirty-three premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Health and Social Care Management Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into Health and Social Care Management Elementary modules, allowing our students to grasp each lesson quickly. The Health and Social Care Management course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc. CPD 330 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Health and Social Care Management training is suitable for - Students Recent graduates Job Seekers Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in Health and Social Care Management Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Requirements To participate in this Health and Social Care Management course, all you need is - A smart device A secure internet connection And a keen interest in Health and Social Care Management Career path You will be able to kickstart your Health and Social Care Management career because this course includes various courses as a bonus. This Health and Social Care Management is an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore Health and Social Care Management career opportunities. Certificates CPD Accredited Certificate Digital certificate - Included CPD Accredited e-Certificate - Free CPD Accredited Hardcopy Certificate - Free Enrolment Letter - Free Student ID Card - Free
Description: A company's reputation depends on its ability to deliver exceptional customer service. To make sure your company gives the best experience, Complete Customer Service Training course is here for you. This course is comprised of contents which will teach you the critical elements of customer service, management of customer service, call center training, and customer relationship management. You will learn about the critical elements of customer service, understanding relationship with customers and its practices, setting goals and meeting expectations, dealing with difficult customers, challenges, stress, language barrier, etc. About the call center training, you will learn about listening skills, negotiation techniques, call center trends, etc. which will increase your key elements of customer service skills. Learning Outcomes: Display a customer service outlook Figure out your individual behavior affects the behaviors of others Examine confidence eligibility as well as a problem solver Implement the techniques to cope with customers Set your choice for providing customer service Recognise means to settle connectivities between excellence in customer service as well as your business and policies Improvise the skills and practices essential for a customer service-focused manager Detect the customers as well as what they are searching for being truly involved Recognise who are your customers and what their interests are Improve plans for generating engaged employees and satisfied customers in the related business units that you manage The variation of body language as well as verbal dexterity The points of verbal communication, for example, tone, cadence, and pitch Asking questions and listening competency The manners of disseminating negative news and how to say no. Proficient means of negotiation The significance of producing and sending meaningful messages Materials to speed up communication The worth of individualizing interactions and promoting relationships Vocal techniques to boost speech as well as communication approach Methodologies for controlling stress The conditions and benefits of CRM on a company's bottom line Explain various elements of a CRM plan Improvise a checklist in case of readiness and success in CRM Narrate how CRM produces value for organizations and customers Think about improvising roles having the highest influence on CRM Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Complete Customer Service Training is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Complete Customer Service Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Complete Customer Service Training - Updated Version Who We Are and What We Do 00:17:00 Establishing Your Attitude 00:13:00 Identifying and Addressing Customer Needs 00:12:00 Generating Return Business 00:14:00 In-Person Customer Service 00:10:00 Giving Customer Service over the Phone 00:12:00 Providing Electronic Customer Service 00:12:00 Recovering Difficult Customers 00:15:00 Understanding When to Escalate 00:14:00 Complete Customer Service Training - Old Version Module 01 Communication Skills 01:00:00 Dealing With Challenges Assertively 00:15:00 Dealing With Difficult People 00:30:00 Dealing With Stress 00:30:00 Meeting Expectations 00:15:00 Setting Goals 00:30:00 Seven Steps to Customer Problem Solving 00:30:00 Telephone Techniques 01:00:00 The Fifth Critical Element - Measure It 00:15:00 The Fourth Critical Element - Be a Problem Solver 01:00:00 The Second Critical Element - Defined in Your Organization 00:15:00 The Sixth Critical Element - Reinforce It 00:30:00 The Third Critical Element - Given Life by the Employees 00:15:00 What is Customer Service? 00:15:00 Who Are Your Customers? 00:15:00 Module 02 Six Critical Elements 00:30:00 Understanding Leadership 00:30:00 Five Practices of Leadership 00:45:00 Module 03 Asking the Right Questions 00:15:00 Close with Vocals 00:15:00 Closing Down the Voice 00:10:00 Cold and Warm Calls 00:15:00 Developing a Script 00:15:00 Did You Hear Me? 00:15:00 It's More Than Just a Phase 00:15:00 Negotiation Techniques 00:15:00 News from Within 00:15:00 Perfecting the Script 00:15:00 Phone Tag and Getting the Call Back 00:15:00 Sales by Phone 00:10:00 Saying No 00:05:00 Staying Out of Voice Mail Jail 00:05:00 Stress Busting 00:05:00 Taking Messages99 00:05:00 This is My Mentor 00:05:00 To Serve and Delight 00:05:00 Verbal Communication Techniques 00:15:00 What's Missing in Telephone Communication? 00:15:00 Who Are Your Customers? 00:15:00 Module 04 Building the Future 00:15:00 Checklist for Success 00:15:00 Considerations in Tool Selection 00:15:00 Customer Relationship Management 00:10:00 Evaluating and Reviewing Your Program 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Requirement Driven Product Selection 00:15:00 Strategies for Customer Retention 00:15:00 The Development Team 00:15:00 What CRM Is and Who It Serves 00:15:00 Mock Exam Mock Exam- Complete Customer Service Training 00:30:00 Final Exam Final Exam- Complete Customer Service Training 00:30:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
GDPR Training for Teachers - Protect student data and avoid hefty fines. Learn essential GDPR compliance for educators. Secure your school's future.
Duration 1 Days 6 CPD hours This course is intended for This course is designed as an introduction to HTML and CSS for those who want to learn to develop standards-compliant web content, with a focus on current HTML5 and CSS3 standards. This course can be taught on Microsoft© Windows©, Apple© Mac OS© X, or Linux©, and supports developers who work in any of those environments. HTML5 is one of the most integral and evolving web technologies that enables a user to structure content and present it on the web.This course lays the foundation for mastering this popular web publishing technology. Authoring Content in HTML Web Development Standards Create an HTML Page Apply HTML Attributes Embedding and Linking Content Embed Content within an HTML Page Link HTML Pages Create Image Maps Formatting Content with CSS Apply Style Sheets to HTML Use CSS to Create Multiple Column Layouts Authoring Complex Content Structures Author Table Content Construct and Format Forms Testing and Publishing HTML Content Identify and Correct Structural and Compatibility Problems Make HTML Content Accessible Publish and Deploy Web Content Additional course details: Nexus Humans HTML5 - Content Authoring Fundamentals training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the HTML5 - Content Authoring Fundamentals course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.