6129 Courses in Cardiff delivered Online

Are you ready to lead your organization through the complexities of change with confidence and competence? Our comprehensive Change Management Training course is designed to equip you with the knowledge, tools, and strategies to navigate and thrive in today's dynamic business environment. With a curriculum that covers every critical aspect of change management, this course is your gateway to mastering the art of change. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access The Change Management Training course helps learners understand how to effectively manage and adapt to change within an organization. Participants will explore the impact of change on individuals and organizations, learning strategies to engage and communicate with stakeholders. They will gain skills in human resource management, crisis management, and conflict resolution, ensuring they can handle challenges that arise during change processes. The course also covers techniques for managing attention, stress, and performance, helping learners maintain productivity and well-being. Additionally, learners will develop project management skills and learn how to assess and manage risks effectively. By the end of the course, participants will be equipped with practical tools and knowledge to lead and support change initiatives successfully, fostering a positive and adaptable work environment. Course Curriculum Module 01: Change Management Module 02: Change and the Individual Module 03: Change and the Organisation Module 04: Communication and Stakeholder Engagement Module 05: Human Resource Management Module 06: Crisis Management Module 07: Conflict Management Module 08: Attention Management Module 09: Performance Management Module 10: Project Management Module 11: Risk Assessment and Management Module 12: Stress Management Learning Outcomes: Understand key principles and processes in change management. Analyse how individuals respond to organisational change. Evaluate organisational strategies for effective change implementation. Develop communication plans for stakeholder engagement. Assess human resource strategies in managing organisational change. Identify techniques for managing stress during change initiatives. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Managers leading organisational change initiatives. HR professionals handling change impacts on staff. Team leaders managing change in their departments. Consultants advising on change management strategies. Executives overseeing organisational transformations. Career path Change Manager HR Manager Organisational Development Consultant Project Manager Risk Manager Performance Manager Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step

Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step

Gain the skills and credentials to kickstart a successful career in the technology industry and learn from the

In the ever-evolving world of logistics, warehousing and storage are the cornerstone of efficient supply chain management. This course is designed to equip you with a thorough understanding of the processes that make warehouses function seamlessly. From inventory control and shelf management to the latest storage technologies, this course covers it all. You will learn how to handle various materials, understand the flow of goods, and maintain order in the vast network of storage systems. No matter where you’re based, our online course ensures that you gain the knowledge needed to make informed decisions in warehousing. We delve into every aspect of warehousing operations—ensuring that each concept, whether related to safety or optimisation, is communicated clearly and concisely. Whether you are new to the field or seeking to enhance your existing knowledge, this course offers a straightforward path to mastering the essential aspects of warehouse management without the need for physical presence. With engaging content and practical insights, it's your gateway to a more efficient and organised approach to warehousing. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: Fundamentals of Warehousing Module 02: Warehouse Design and Layout Module 03: Warehouse Processes and Operations Module 04: Inventory Control and Management Module 05: Warehouse Safety and Security Module 06: Warehouse Performance Metrics and Optimisation Module 07: Emerging Trends and Future of Warehousing Learning Outcomes: Understand the core principles of efficient warehousing. Design and optimise warehouse layouts for maximum productivity. Master operational processes crucial for smooth warehouse functioning. Gain expertise in inventory control and management. Implement best practices for warehouse safety and security. Analyse performance metrics and stay updated on emerging warehousing trends. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Students seeking to enter the logistics and supply chain field. Warehouse staff looking to enhance their skills and knowledge. Entry-level professionals aspiring to work in warehousing. Anyone interested in a career in inventory management. Individuals considering roles in logistics and distribution. Those keen on exploring the evolving world of warehousing. Career path Warehouse Manager Inventory Control Specialist Logistics Coordinator Supply Chain Analyst Operations Supervisor Distribution Centre Supervisor Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

***24 Hour Limited Time Flash Sale*** Child Safeguarding, Paediatric Care & Sports Injuries-3 QLS Course Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Are you passionate about ensuring the safety and well-being of children? Do you want to expand your expertise in paediatric care and sports injuries? Look no further! Our comprehensive bundle of eight courses is designed to equip you with the essential knowledge and skills to excel in these critical areas. What sets this bundle apart is its impressive collection of three QLS-endorsed courses. With our QLS-endorsed courses, you not only gain invaluable knowledge but also receive hardcopy certificates to showcase your achievements. These prestigious certificates are a testament to your commitment and dedication. In addition to the QLS-endorsed courses, we offer five relevant CPD QS-accredited courses. These courses provide a deeper understanding of paediatric vaccination, common sports injuries and therapy, sports nutrition, children's mental health, and emergency care. By completing this comprehensive bundle, you will emerge as a well-rounded professional ready to make a difference in the lives of children and young athletes. Key Features of the Child Safeguarding, Paediatric Care & Sports Injuries-3 QLS Course Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our Child Safeguarding, Paediatric Care & Sports Injuries-3 QLS Course bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Child Protection & Safeguarding QLS Course 02: Paediatric Care Course QLS Course 03: Sports Injuries & First Aid 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Paediatric Vaccination Course 02: Sports Therapy : Common Sports Injuries Course 03: Sports Nutrition Course Course 04: Children's Mental Health CPD Course Course 05: Emergency Care Worker In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self-Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Convenient Online Learning: Our Child Safeguarding, Paediatric Care & Sports Injuries-3 QLS Course courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. Don't miss out on this incredible opportunity to enhance your knowledge and make a real impact. Enroll in our Child Safeguarding, Paediatric Care & Sports Injuries-3 QLS Course Bundle now and take the first step towards a brighter future. Learning Outcomes: Develop a comprehensive understanding of child safeguarding principles and practices. Gain expertise in providing quality care for paediatric patients, considering their unique needs and vulnerabilities. Identify and effectively respond to sports injuries, ensuring appropriate first aid and management. Understand the importance and best practices of paediatric vaccination. Acquire knowledge in sports therapy and common sports injuries, enabling you to support athletes in their recovery. Explore the field of sports nutrition and its impact on performance and overall well-being. Enhance your understanding of children's mental health and contribute to creating a supportive environment. Our Child Safeguarding, Paediatric Care & Sports Injuries-3 QLS Course Bundle is a comprehensive collection of eight courses designed to equip you with the knowledge and skills needed to excel in child protection, paediatric care, and sports injuries. With three QLS-endorsed courses and five CPD QS-accredited courses, this bundle offers a holistic approach to learning. From child safeguarding and paediatric vaccination to sports therapy and mental health, each course provides valuable insights to help you make a real difference in the lives of children. Join us on this educational journey and unlock a world of possibilities. CPD 260 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Healthcare professionals looking to enhance their knowledge in child safeguarding, paediatric care, and sports injuries. Educators and school administrators seeking to develop a comprehensive understanding of child welfare and create safe environments. Coaches and sports enthusiasts interested in expanding their expertise in sports injuries and therapy. Individuals passionate about children's well-being and interested in pursuing a career in child protection or sports healthcare. Career path Child Protection Officer: £25,000 - £35,000 per annum Pediatric Nurse: £26,000 - £38,000 per annum Sports Therapist: £30,000 - £40,000 per annum School Nurse: £25,000 - £35,000 per annum Sports Nutritionist: £28,000 - £40,000 per annum Emergency Care Worker: £22,000 - £30,000 per annum Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included

***24 Hour Limited Time Flash Sale*** Logistic, Retail & Supply Chain Management Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Take a step forward in mastering the intricate world of logistics, retail, and supply chain management with our comprehensive course bundle! This tailored curriculum, complete with three Quality License Scheme (QLS) endorsed courses, propels your theoretical knowledge in Logistic Management, Retail Management, and Supply Chain Management. In addition, we provide a hardcopy certificate as a credential of your dedication and skill improvement, making you stand out in your professional journey. Your learning journey doesn't stop here; the bundle also encompasses five Continued Professional Development (CPD) Quality Standard (QS) accredited courses, introducing you to the compelling domains of Commercial law, Warehouse Management, Import/Export, Transport Manager, and Port Management. With this in-depth Logistic, Retail & Supply Chain Management bundle, dive into the stimulating and ever-evolving world of logistics and supply chain, and equip yourself with the theoretical acumen to thrive in a highly dynamic and competitive environment. Key Features of the Logistic, Retail & Supply Chain Management Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our Logistic, Retail & Supply Chain Management bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Logistic Management QLS Course 02: Retail Management QLS Course 03: Supply Chain Management 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Commercial lawCourse 02: Warehouse Management DiplomaCourse 03: Import/ExportCourse 04: Transport ManagerCourse 05: Port Management In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV WritingCourse 02: Job Search SkillsCourse 03: Self-Esteem & Confidence BuildingCourse 04: Professional Diploma in Stress ManagementCourse 05: Complete Communication Skills Master Class Convenient Online Learning: Our Logistic, Retail & Supply Chain Management courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. Learning Outcomes of the Logistic, Retail & Supply Chain Management Bundle: By the end of this Logistic, Retail & Supply Chain Management bundle course, learners will be able to: Gain a comprehensive understanding of logistic, retail, and supply chain management. Develop knowledge of commercial law relevant to logistics and supply chain operations. Learn the principles of warehouse management and logistics operations. Understand the intricacies of import/export in the global market. Gain insights into the responsibilities of a Transport Manager. Develop an understanding of port management in global logistics. Understand the principles and practices of retail management. Learn how supply chain management impacts business performance. The Logistic, Retail & Supply Chain Management bundle delivers a holistic understanding of the interconnected aspects of logistics, retail, and supply chain operations. This collection of courses will expose you to the core principles of each field, offering a comprehensive understanding of how these sectors function individually and collaboratively. This Logistic, Retail & Supply Chain Management bundle explores the realm of commercial law, guiding you through its significance and implications in logistics and supply chain operations. Courses like Warehouse Management and Port Management delve into specific areas of logistics, imparting valuable theoretical knowledge. The Transport Manager course explores the vital role this position plays in ensuring smooth operations. Equally important is the study of import/export operations, crucial in today's globalized business environment. The knowledge and understanding gained from this course bundle will equip you to effectively navigate the complex, yet rewarding landscape of logistics, retail, and supply chain management. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Logistic, Retail & Supply Chain Management Bundle course is ideal for: Individuals aspiring for a career in logistics, retail, and supply chain management. Professionals in logistics and supply chain seeking to enhance their theoretical knowledge. Students studying business or related fields. Anyone with a keen interest in understanding the workings of the logistics and supply chain industry. Career path Logistic Manager - Salary range in the UK: £24,000 - £50,000 per year Retail Manager - Salary range in the UK: £20,000 - £35,000 per year Supply Chain Manager - Salary range in the UK: £30,000 - £60,000 per year Warehouse Manager - Salary range in the UK: £22,000 - £45,000 per year Import/Export Specialist - Salary range in the UK: £20,000 - £40,000 per year Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included

Unlock the power of logistics, supply chain, and retail management with our comprehensive bundle of eight professionally developed courses. This package offers a combination of three QLS-endorsed courses, including Logistic Management, Supply Chain Management, and Retail. Expand your knowledge, refine your strategic abilities, and enhance your career prospects all from the comfort of your home. What's more, each QLS course comes with a tangible hardcopy certificate to exemplify your expertise and dedication. Further, our bundle includes five CPD QS accredited courses that are intricately tailored to provide relevant insights into Product Management, Retail Psychology, Strategic Planning and Analysis for Marketing, Visual Merchandising, and Purchasing and Procurement. This exclusive bundle has been specifically designed to give you a thorough understanding of all aspects of modern retail, logistics, and supply chain management. Our carefully curated content will offer a deep dive into theories, models, and practices that govern these domains. Don't miss out on the opportunity to fortify your knowledge and stand out in the competitive corporate arena. This Logistics, Supply Chain, and Retail Management course bundle could be the key to unlocking your professional potential! Key Features of the QLS Endorsed Investment Banking, Corporate Finance and Financial Investigator Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our QLS Endorsed Investment Banking, Corporate Finance and Financial Investigator bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Investment Banking QLS Course 02: Introduction to Corporate Finance QLS Course 03: Financial Investigator : Financial Crimes 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Financial Analysis Course 02: Financial Reporting Course 03: Anti-Money Laundering (AML) Training Course 04: Internal Audit Skills Diploma Level 5 Course 05: Bookkeeping & Accounting In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Convenient Online Learning: Our QLS Endorsed Investment Banking, Corporate Finance and Financial Investigator courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. Learning Outcomes of the QLS Endorsed Investment Banking, Corporate Finance and Financial Investigator Bundle: Master the foundational principles and techniques of QLS Endorsed Investment Banking, Corporate Finance and Financial Investigator . Develop advanced proficiency in QLS Endorsed Investment Banking, Corporate Finance and Financial Investigator methodologies and strategies. Acquire in-depth knowledge of the latest trends and advancements in QLS Endorsed Investment Banking, Corporate Finance and Financial Investigator . Enhance your problem-solving and critical thinking abilities within the context of QLS Endorsed Investment Banking, Corporate Finance and Financial Investigator . Cultivate strong communication and collaboration skills essential for success in QLS Endorsed Investment Banking, Corporate Finance and Financial Investigator . This all-encompassing bundle in Logistic, Supply Chain, and Retail Management is designed to equip you with the strategic mindset required to excel in the competitive market. Whether you aspire to manage a retail store, supervise a logistics chain, or excel in the procurement sector, this course bundle will pave your way to success. Each course within the bundle meticulously covers the theoretical aspects of these areas, providing you with a comprehensive understanding. With three QLS-endorsed and five CPD QS accredited courses, this bundle offers a holistic approach to learning. It covers every crucial aspect - from product management and retail psychology to strategic marketing planning and visual merchandising. This in-depth knowledge would be instrumental in making informed decisions, boosting performance, and improving career prospects. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring professionals keen on gaining expertise in logistics, supply chain, and retail management. Individuals looking to enhance their skills in strategic planning, marketing analysis, and visual merchandising. Those aiming for a career change and looking for a solid foundation in the mentioned areas. Professionals already in the field, seeking to upgrade their knowledge and advance their career. Career path Logistics Manager - Average Salary: £34,000-£52,000 Supply Chain Analyst - Average Salary: £27,000-£40,000 Retail Store Manager - Average Salary: £23,000-£30,000 Product Manager - Average Salary: £35,000-£65,000 Strategic Planner - Average Salary: £37,000-£57,000 Purchasing and Procurement Officer - Average Salary: £20,000-£35,000 Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included

Organising and Chairing Meetings Certification Meetings are a key mode of communication in most organisations. They are used to share new ideas, pass on important news about the business, organise complex projects and more besides. Although the common stereotype of a meeting is that of a dull gathering in the office, they are extremely useful when overseen by a competent chairperson. In this course, you will learn how to successfully arrange, oversee and chair meetings that enhance the performance of a business. You will learn how to keep the meeting on track and how to handle interpersonal tension or conflict. You Will Learn: What constitutes a business meeting and why they are necessary The main types of meetings you might have to chair, including decision-making and consultation meetings The role of the chairperson in a meeting and how they can facilitate rather than dominate proceedings What makes a good meeting agenda and how they should be used during meetings Benefits of Taking This Course: If you are responsible for chairing meetings as part of your job, you will benefit from the practical strategies in this course If you are responsible for taking minutes during meetings, this course will help you gain a broader appreciation of the context in which a meeting usually takes place This course will benefit anyone who needs to attend meetings but is unsure what to expect, as it provides an overview of how they are typically structured If you ever serve in a mediation role that requires diplomacy and tact, you will benefit from learning the communication skills outlined in this course

In today's competitive landscape, the imperative to enhance organisational performance has never been greater. At the heart of this quest lies the mastery of Quality Management Systems (QMS) and strategic training, essential for any entity aiming to outshine its competitors. Our 'Advanced Diploma in Quality Management and Strategic Training - ISO 9001 at QLS Level 7' course is meticulously crafted to arm participants with the knowledge and tools necessary to implement and manage an effective QMS. It intertwines the principles of Total Quality Management (TQM) with the nuances of managing a quality service, ensuring a holistic understanding that transcends traditional management practices. Through a deep dive into critical definitions, the course unfolds the fabric of quality management, elucidating the roles and responsibilities within a QMS. It adeptly covers the major changes in the field, incorporating the latest trends in financial data quality management and the strategic aspects of quality management systems. This course is not just about theory; it's an invitation to explore the practicalities of setting and achieving quality objectives, evaluating performance, and utilising helpful tools to ensure continuous improvement. Embarking on this journey, learners will uncover the qualities of a good manager and the strategic training necessary for excellence. The curriculum is designed to foster an environment where managing a quality service becomes second nature, preparing participants for a myriad of quality manager jobs. With a focus on the process approach and the context of the organisation, this course is a beacon for those seeking to elevate their career to new heights in quality management. Learning Outcomes: Understand the foundation and application of quality management systems and TQM principles within an organisation. Gain insights into effective strategies for managing a quality service and enhancing financial data quality management. Learn the essential qualities of a good manager and the role of strategic training in achieving organisational excellence. Master the process approach to QMS and how to set, achieve, and evaluate quality objectives effectively. Acquire the knowledge to navigate major changes in quality management and utilise helpful tools for continuous improvement. Why buy this Advanced Diploma in Quality Management and Strategic Training - ISO 9001 at QLS Level 7? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Advanced Diploma in Quality Management and Strategic Training - ISO 9001 at QLS Level 7 for? Individuals aspiring to pursue a career in quality management. Current managers seeking to enhance their strategic training and management skills. Professionals responsible for implementing and maintaining QMS in their organizatiorganisationsnterested in understanding the intricacies of ISO 9001 and its application. Learners aiming to acquire a comprehensive understanding of performance evaluation within QMS. Prerequisites This Advanced Diploma in Quality Management and Strategic Training - ISO 9001 at QLS Level 7 does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Advanced Diploma in Quality Management and Strategic Training - ISO 9001 at QLS Level 7 was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Quality Manager: £35,000 - £60,000 Per Annum QMS Specialist: £30,000 - £50,000 Per Annum Process Improvement Manager: £40,000 - £65,000 Per Annum Quality Assurance Director: £50,000 - £80,000 Per Annum Quality Systems Auditor: £25,000 - £45,000 Per Annum Strategic Quality Planner: £45,000 - £70,000 Per Annum Certification After studying the course materials of the Advanced Diploma in Quality Management and Strategic Training - ISO 9001 at QLS Level 7 there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99. Original Hard Copy certificates need to be ordered at an additional cost of £8. Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for only £135 to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Course Curriculum Course Structure Course Structure 00:07:00 Critical Definitions What is Quality 00:02:00 What is ISO 00:08:00 What is a System - Management System 00:02:00 What is Policy - Quality Policy 00:06:00 What is Vision, Mission & Strategy 00:03:00 QA Vs QC 00:06:00 Effectiveness Vs Efficiency 00:06:00 Verification Vs Validation 00:11:00 Conformity Vs Nonconformity Vs Defect 00:04:00 Correction Vs Corrective Action Vs Preventive Action 00:08:00 Risk & Preventive Action 00:06:00 What is Competence 00:03:00 What is the Context of the Organization 00:05:00 Who are the Interested parties 00:03:00 What are the Needs & expectations 00:05:00 Management System Requirements 00:01:00 Who is a customer 00:02:00 What is Customer Satisfaction 00:06:00 Product Vs Service Vs Process 00:05:00 Document Vs Record 00:06:00 What is Customer Complaint 00:02:00 Measuring Vs Monitoring Vs Performance 00:02:00 Who is Responsible Who is Responsible 00:12:00 Responsibility Vs Accountability 00:02:00 Quality Management Principles Quality Management Principles 00:17:00 Major Changes ISO 9001:2015 Core Concepts 00:08:00 Major terminology Differences 00:04:00 Documented Information 00:07:00 Major changes - Organizational Knowledge 00:05:00 Major changes - Risk Based Thinking 00:06:00 Process Approach Process Approach Concept-1 00:04:00 What is PDCA 00:05:00 Process Approach Concept-2 00:03:00 Process Approach in ISO 9001:2015 00:04:00 Key Benefits 00:07:00 PDCA in ISO 9001 2015 00:10:00 Context of the Organization Understanding the Organization and its Context 00:08:00 Internal & External issues 00:03:00 SWOT Analysis 00:06:00 Interested Parties & their Needs & Expectations 00:03:00 KANO Model 00:10:00 Understanding the context - Summary 00:08:00 Choosing your Strategic Objective 00:05:00 Strategic Map Examples-1 00:03:00 Strategic Planning Process 00:06:00 What is a Vision 00:06:00 How to Create a Vision Statement 00:08:00 What is a Mission 00:06:00 SMART GOAL 00:06:00 SMART Goal Example 00:04:00 Strategic Map Examples-2 00:10:00 Context Chapter Summary 00:07:00 Quality Objectives Quality Objectives & Planning 00:05:00 ISO & SMART 00:02:00 Objectives Origin 00:06:00 Objectives Examples 00:07:00 Goal Vs Objective-1 00:07:00 Goal Vs Objective Example 00:02:00 Goal Vs Objective-2 00:10:00 Performance Evaluation Performance Evaluation in ISO 9001:2015 00:10:00 Customer Satisfaction 00:06:00 Analysis & Evaluation 00:12:00 Key Performance Indicators 00:08:00 Dashboard Examples 00:07:00 Management Review Meetings 00:11:00 Improvement 00:16:00 Nonconformity & Corrective Action 00:06:00 Nonconformity & Corrective Action Example 00:06:00 Nonconformity & Corrective Action Origin 00:06:00 Continual Improvement 00:01:00 Analysis Mindset 00:09:00 Quantitative Vs Qualitative 00:16:00 Now What Now What? 00:11:00 Course Summary 00:10:00 Helpful Tools SIPOC 00:06:00 Flowcharts 00:04:00 Control Charts 00:04:00 Cause and Effect Diagram 00:06:00 Pareto Chart 00:07:00 5 WHYs 00:03:00 Other Tools 00:08:00 Finally! 00:01:00 See you soon Bonus Lecture 00:02:00 Assignment Assignment - Advanced Diploma in Quality Management and Strategic Training - ISO 9001 at QLS Level 7 04:00:00 Order your QLS Endorsed Certificate Order your QLS Endorsed Certificate 00:00:00