About Course Inventory Control Masterclass: Learn the skills of Inventory Control and streamline Inventory Management Master efficient Inventory Control for Business Success with our Inventory Control Masterclass. This comprehensive course provides a deep dive into the world of inventory management. Correspondingly, it equips you with the essential knowledge and skills to optimize stock levels, reduce costs, and streamline operations. Throughout this course, you will explore various modules designed to provide a holistic understanding of inventory control. You will begin by delving into the fundamentals, gaining insights into the importance of inventory control and its impact on overall business performance. Next, you will grasp the basic concepts of inventory control, learning how to strike the right balance between supply and demand. Understanding the critical role of supply chain management, you will discover how to synchronize inventory with the dynamic demands of your business. By mastering inventory forecasting and cost analysis techniques, you will be empowered to make informed decisions that drive profitability. Moreover, you will delve into inventory planning and management strategies, exploring effective ways to optimize stock levels while minimizing wastage. With a focus on technology, you will explore advanced inventory systems and cutting-edge technologies that can enhance operational efficiency. Additionally, you will gain insights into just-in-time management, warehouse management, and layout optimization to maximize space utilization and improve order fulfillment.Learning Outcomes Understand the basic concepts of Inventory Control Understand the role of Inventory Control and Management in Supply Chain How to plan and manage Inventory Warehouse Management By the end of this course, you will have developed a strong foundation in inventory control principles and practices. Are you a business owner grappling with inventory challenges? A manager striving to optimize your supply chain? Or maybe an aspiring supply chain professional eager to launch your career? No matter your role, this Inventory Control Masterclass has something for you. We'll equip you with the vital tools and strategies you need to achieve optimal inventory management. What Will You Learn? Understand the basic concepts of Inventory Control Understand the role of Inventory Control and Management in Supply Chain How to plan and manage Inventory Warehouse Management Course Content Introduction to Inventory Control Introduction to Inventory Control Basic Concepts of Inventory Control Basic Concepts of Inventory Control Demand Forecasting and Inventory Control Supply Chain Management Supply Chain Management Inventory Forecasting & Cost Inventory Forecasting & Cost Inventory Planning & Managing Inventory Planning & Managing Inventory Systems and Technologies Inventory Systems and Technologies Introduction to Inventory Management Introduction to Inventory Management Just-in-time Management Just-in-time Management Warehouse Management and Layout Optimization Warehouse Management and Layout Optimization Warehouse Management System Warehouse Management System A course by Xpert Learning RequirementsBasic understanding of business operations and supply chain concepts. Audience Inventory Managers: Individuals responsible for overseeing and managing inventory within an organization. Supply Chain Professionals: Professionals involved in supply chain management who want to enhance their understanding of inventory management and its impact on overall operations. Warehouse Managers: Individuals responsible for warehouse operations and optimizing inventory levels. Restaurant Owners and Managers: Individuals in the restaurant industry who want to improve their inventory management practices and streamline operations. Stockroom Managers: Professionals in charge of stockroom operations and maintaining accurate inventory records. Audience Inventory Managers: Individuals responsible for overseeing and managing inventory within an organization. Supply Chain Professionals: Professionals involved in supply chain management who want to enhance their understanding of inventory management and its impact on overall operations. Warehouse Managers: Individuals responsible for warehouse operations and optimizing inventory levels. Restaurant Owners and Managers: Individuals in the restaurant industry who want to improve their inventory management practices and streamline operations. Stockroom Managers: Professionals in charge of stockroom operations and maintaining accurate inventory records.
Lean Six Sigma Green Belt Certification Program - Become Green Belt Certified: On-Demand This course explores the DMAIC process in depth and enables you to achieve IIL's Lean Six Sigma Green Belt Certification. DMAIC is the foundation of Lean Six Sigma and process improvement. The incremental steps of "Define, Measure, Analyze, Improve, Control" give structure and guidance to improving quality, performance, and productivity. Green Belt is not just a role, it is also a competency required for leadership positions at many top companies. This learning series is designed to enable participants to fulfill the important role of a Lean Six Sigma Green Belt and to incorporate the Lean Six Sigma mindset into their leadership skills. With a real-world project focus, the series will teach the fundamental methodology, tools, and techniques of the Define, Measure, Analyze, Improve and Control Process Improvement Methodology. What You Will Learn At the end of this program, you will be able to: Identify strategies for effectively leading high performing process improvement teams Analyze whether projects align with business strategy Apply process improvement methodologies to DMAIC steps, based on real world scenarios Explain ways to appropriately respond to process variation Distinguish among best practice problem solving methodologies Evaluate and effectively communicate data-driven decisions, based on real world scenarios Introduction Lean Six Sigma & quality The vision The methodologies The metric Project Selection Why Projects Random idea generation Targeted idea generation CTQs (Critical to Quality) & projects Project screening criteria Quick improvements Introduction to Define Project Planning Developing the core charter Developing a project charter Facilitation Process Management Business process management Top-down process mapping Voice of the Customer Voice of Customer Stakeholder analysis Communication planning Kicking off the project Introduction to Measure Data Collection Fact-based decision making Data sampling Operations definitions Data collection plan Measurement system analysis Graphical Statistics for Continuous Data Meet Six SigmaXL Graphical & statistical tools Data stratification Graphical Statistics for Discrete Data Pareto analysis Dot plots Plotting data over time: Looking for patterns Variation Concepts Variation is reality Special Cause and Common Cause variation Example of standard business reporting Individuals Control Chart Process Capability Genesis of process capability Calculating the metrics of Six Sigma Yield metrics: Measuring process efficiency Cost of Poor Quality The Cost of Poor Quality (COPQ) Cost of Quality categories Calculating the Cost of Poor Quality Introduction to Analyze Process Analysis Introduction to process analysis Value-added analysis Cycle time analysis WIP & pull systems Analyzing bottlenecks and constraints Cause & Effect Analysis Fishbone/Ishikawa diagram 5-Whys analysis Graphical & statistical tools Advanced Analysis Why use hypothesis tests? Hypothesis tests Correlation and regression analysis Introduction to Improve Solutions Creativity techniques Generating alternative solutions Solution selection techniques Introduction to Design of Experiments Introduction to DOE DOE activity Error Proofing Failure mode & effect analysis Poka-Yoke Project Management Fundamentals Successful teams Project roles Conflict management Standardization Standardization The Visual Workplace 5S Piloting & Verifying Result What is a pilot? Evaluating results Introduction to Control Statistical Process Control Review of Special & Common Cause variation Review of Individual Control Chart P-Chart for discrete proportion data Transition Planning Control plan Project closure
Lean Six Sigma Green Belt Certification Program: On-Demand This learning series is designed to enable participants to fulfill the important role of a Lean Six Sigma Green Belt and to incorporate the Lean Six Sigma mindset into their leadership skills. Green Belt is not just a role, it is also a competency required for leadership positions at many top companies. This learning series is designed to enable participants to fulfill the important role of a Lean Six Sigma Green Belt and to incorporate the Lean Six Sigma mindset into their leadership skills. With a real-world project focus, the series will teach the fundamental methodology, tools, and techniques of the Define, Measure, Analyze, Improve and Control Process Improvement Methodology. This course is delivered through sixteen 3-hour online sessions. What you Will Learn At the end of this program, you will be able to: Identify strategies for effectively leading high performing process improvement teams Analyze whether projects align with business strategy Apply process improvement methodologies to DMAIC steps, based on real world scenarios Explain ways to appropriately respond to process variation Distinguish among best practice problem solving methodologies Evaluate and effectively communicate data-driven decisions, based on real world scenarios Introduction Lean Six Sigma & quality The vision The methodologies The metric Project Selection Why Projects Random idea generation Targeted idea generation CTQs (Critical to Quality) & projects Project screening criteria Quick improvements Introduction to Define Project Planning Developing the core charter Developing a project charter Facilitation Process Management Business process management Top-down process mapping Voice of the Customer Voice of Customer Stakeholder analysis Communication planning Kicking off the project Define Summary Introduction to Measure Data Collection Fact-based decision making Data sampling Operations definitions Data collection plan Measurement system analysis Graphical Statistics for Continuous Data Meet Six SigmaXL Graphical & statistical tools Data stratification Graphical Statistics for Discrete Data Pareto analysis Dot plots Plotting data over time: Looking for patterns Variation Concepts Variation is reality Special Cause and Common Cause variation Example of standard business reporting Individuals Control Chart Process Capability Genesis of process capability Calculating the metrics of Six Sigma Yield metrics: Measuring process efficiency Cost of Poor Quality The Cost of Poor Quality (COPQ) Cost of Quality categories Calculating the Cost of Poor Quality Measure Summary Introduction to Analyze Process Analysis Introduction to process analysis Value-added analysis Cycle time analysis WIP & pull systems Analyzing bottlenecks and constraints Cause & Effect Analysis Fishbone/Ishikawa diagram 5-Whys analysis Graphical & statistical tools Advanced Analysis Why use hypothesis rests? Hypothesis tests Correlation and regression analysis Analyze Summary Introduction to Improve Solutions Creativity techniques Generating alternative solutions Solution selection techniques Introduction to Design of Experiments Introduction to DOE DOE activity Error Proofing Failure mode & effect analysis Poka-Yoke Project Management Fundamentals Successful teams Project roles Conflict management Standardization Standardization The Visual Workplace 5S Piloting & Verifying Results What is a pilot? Evaluating results Improve Summary Introduction to Control Statistical Process Control Review of Special & Common Cause variation Review of Individual Control Chart P-Chart for discrete proportion data Transition Planning Control plan Project closure Control Summary Summary and Next Steps
The aim of the International Business Operations course is to provide students with a comprehensive understanding of the key concepts and practices involved in conducting business on a global scale.After the successful completion of the course, you will be able to learn about the following, International Business Operations. Factors Impacting Production. Make or Buy Decisions. Supply Chain Issues. Global Supply Chain Optimisation. Global Marketing Mix. Financing In International Business. Foreign Exchange Risks. Conflict Management. International Negotiations. Ethical Issues In International Business. The aim of the International Business Operations course is to provide students with a comprehensive understanding of the key concepts and practices involved in conducting business on a global scale. By the end of the course, students should be able to analyze and evaluate the challenges and opportunities presented by international business operations and develop strategies to navigate these complexities in a competitive global marketplace. The International Business Operations course is designed to equip students with the knowledge and skills needed to navigate the complexities of conducting business across national borders. Topics covered may include international trade laws, cultural differences, global supply chain management, and multinational business strategy. Students will gain an understanding of the challenges and opportunities presented by operating in a global marketplace. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. International Business Operations Self-paced pre-recorded learning content on this topic. International Business Operations Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. CEO, Director, Manager, Supervisor International Business Manager Global Operations Manager International Trade Specialist Supply Chain Manager International Marketing Manager Global Business Analyst International Finance Manager International Business Consultant Export Manager Foreign Market Analyst Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.
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Dive into the intricacies of sustainable operations, covering vision's importance, leadership in operations management, systematic frameworks, and principles. The course includes a thorough review of operations management models, insights into the value chain's origins and evolution, and a focus on sustainability within integrated supply chain management. After the successful completion of the course, you will be able to learn about the following,⦠The importance of vision in achieving real change towards sustainability⦠Working as an agent of change⦠Developing leadership through operations management⦠Review of systematic frameworks for operations management ⦠Coverage of key operations management principles and issues ⦠Selection of operations management models ⦠Overview of the value chain model: origins, evolution, globalization ⦠Role of sustainability in integrated supply chain management. This course offers a comprehensive introduction to Sustainable Operations, delving into vision-driven change, leadership development, systematic frameworks, and key principles. Participants will explore operations management models, the value chain, and the crucial role of sustainability in integrated supply chain management. This course equips participants with the foundational knowledge to drive sustainability in operations. From understanding the importance of vision to navigating key principles and supply chain dynamics, participants will gain the expertise needed for roles such as Sustainable Operations Manager and Supply Chain Sustainability Analyst. Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Introduction to Sustainable Operation Management Self-paced pre-recorded learning content on this topic. Introduction to Sustainable Operations Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. Sustainable Operations Manager Supply Chain Sustainability Analyst Operations Leadership Consultant Visionary Change Agent Sustainable Supply Chain Coordinator Operations Development Specialist Sustainability Integration Manager Global Operations Strategist Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.
Operations Management and Business Systems The Operations Management and Business Systems course gives you the skills to manage and improve how a business runs. You will learn how to plan, organise, and control operations to increase efficiency. This course covers everything from supply chain and project planning to managing people, time, and stress at work. You'll also learn how to write better at work and communicate clearly. Whether you work in a small business or a large company, this course helps you handle tasks better and lead with confidence. Course Curriculum Module 01: Introduction to Operations Management Module 02: Project Management Module 03: Business Development and Succession Planning Module 04: Process Management Module 05: Supply Chain Management Module 06: Planning & Forecasting Operations Module 07: Procurement & Purchasing Management Module 08: Manufacturing & Delivery Operations Module 09: Quality Management Module 10: Managing Risk and Recovery Module 11: Performance Management Module 12: Talent Management Module 13: Communication Skills Module 14: Negotiation Techniques Module 15: Conflict Management Module 16: Stress Management Module 17: Time Management Module 18: Business Environment Module 19: Business Writing Skills (Learn more about this online course)
The 'Management: LEED Operations Management' course provides comprehensive knowledge of LEED (Leadership in Energy and Environmental Design) operations management, focusing on sustainable practices and green building standards. Participants will learn about various LEED credit categories, including location and transportation, sustainable sites, water efficiency, energy and atmosphere, materials and resources, indoor environmental quality, innovation, regional priority, and LEED Accredited Professional certification. Learning Outcomes: Understand the fundamentals of LEED operations management and its significance in promoting sustainability. Identify the minimum program requirements and rating system selection for LEED certification. Evaluate alternative transportation options and their impact on sustainable sites. Implement water efficiency strategies and practices in buildings. Analyze energy and atmosphere aspects to optimize energy performance and use renewable energy sources. Establish sustainable materials and resource management policies to reduce waste and promote responsible procurement. Implement indoor environmental quality management programs for improved air quality, thermal comfort, lighting, and green cleaning. Explore innovation credits and LEED Accredited Professional certification opportunities. Recognize regional priorities and their impact on LEED certification. Successfully complete the LEED Operations Management course with a comprehensive understanding of sustainable building practices. Why buy this Management: LEED Operations Management? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Management: LEED Operations Management there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Management: LEED Operations Management course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Management: LEED Operations Management does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Management: LEED Operations Management was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Management: LEED Operations Management is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Unit 01: Introduction Module 01: Introduction - About this course 00:03:00 Module 02: Getting Started 00:04:00 Module 03: Minimum Program Requirements 00:07:00 Module 04: Rating System Selection 00:07:00 Unit 02: Location & Transportation Module 01: Overview 00:01:00 Module 02: Alternative Transportation Credit - Requirements 00:06:00 Module 03: Alternative Transportation Credit - Survey 00:06:00 Module 04: Alternative Transportation Credit - Calculations 00:08:00 Unit 03: Sustainable Sites Module 01: Overview 00:02:00 Module 02: Site Management Policy 00:06:00 Module 03: Site Development-Protect or Restore Habitat 00:03:00 Module 04: Rainwater Management 00:03:00 Module 05: Heat Island Reduction 00:06:00 Module 06: Light Pollution Reduction 00:03:00 Module 07: Site Management 00:04:00 Module 08: Site Improvement Plan 00:02:00 Module 09: Joint Use of Facilities 00:03:00 Unit 04: Water Efficiency Module 01: Overview 00:01:00 Module 02: Prerequisite Indoor Water Use Reduction 00:07:00 Module 03: Building-Level Water Metering 00:02:00 Module 04: Outdoor Water Use Reduction 00:04:00 Module 05: Indoor Water Use Reduction 00:03:00 Module 06: Cooling Tower Water Use 00:04:00 Module 07: Water Metering 00:03:00 Unit 05: Energy and Atmosphere Module 01: Overview 00:02:00 Module 02: Prerequisite Energy Efficiency Best Management Practices 00:05:00 Module 03: Minimum Energy Performance 00:04:00 Module 04: Building-Level Energy Metering 00:02:00 Module 05: Fundamental Refrigerant Management. 00:04:00 Module 06: Existing Building Commissioning-Analysis 00:05:00 Module 07: Existing Building Commissioning-Implementation 00:02:00 Module 08: Ongoing Commissioning 00:04:00 Module 09: Optimize Energy Performance 00:04:00 Module 10: Advanced Energy Metering 00:03:00 Module 11: Demand Response 00:05:00 Module 12: Renewable Energy and Carbon Offsets 00:03:00 Module 13: Enhanced Refrigerant Management 00:05:00 Unit 06: Materials and Resources Module 01: Overview 00:02:00 Module 02: Facility Maintenance and Renovation Policy 00:04:00 Module 03: Ongoing Purchasing and Waste Policy 00:06:00 Module 04: Purchasing-Ongoing 00:04:00 Module 05: Purchasing-Lamps 00:02:00 Module 06: Purchasing-Facility Maintenance and Renovation 00:04:00 Module 07: Solid Waste Management-Ongoing 00:03:00 Module 08: Solid Waste Management-Facility Maintenance and Renovation 00:02:00 Unit 07: Indoor Environmental Quality Module 01: Overview 00:01:00 Module 02: Minimum Indoor Air Quality Performance 00:05:00 Module 03: Environmental Tobacco Smoke Control 00:04:00 Module 04: Green Cleaning Policy 00:04:00 Module 05: Indoor Air Quality Management Program 00:03:00 Module 06: Enhanced Indoor Air Quality Strategies 00:06:00 Module 07: Thermal Comfort 00:04:00 Module 08: Interior Lighting 00:06:00 Module 09: Daylight and Quality Views 00:05:00 Module 10: Green Cleaning-Custodial Effectiveness Assessment 00:02:00 Module 11: Green Cleaning-Products and Materials 00:05:00 Module 12: Green Cleaning-Equipment 00:04:00 Module 13: Integrated Pest Management 00:03:00 Module 14: Occupant Comfort Survey 00:04:00 Unit 08: INNOVATION Module 01: Innovation Credit 00:03:00 Module 02: LEED Accredited Professional 00:01:00 Unit 09: REGIONAL PRIORITY Module 01: Regional Priority Overview 00:01:00 Module 02: Credit Regional Priority 00:02:00 Unit 10: Completion Module 01: Completion 00:01:00 Assignment Assignment - Management: LEED Operations Management 00:00:00
Overview: Airline Operations Online Training Welcome to the future of aviation education with our comprehensive 'Airline Operations Online Training' program. This cutting-edge training series is designed to equip aviation enthusiasts, industry professionals, and aspiring airline personnel with the knowledge and skills needed to thrive in the dynamic world of airline operations. Module 1: Introduction to Airline Operations Unlock the Gateway to Aviation Excellence Gain a holistic understanding of the aviation industry, exploring its history, key players, and the fundamental principles that govern airline operations. Dive into the world of aviation with a strong foundation that sets the stage for your journey through the rest of the modules. Module 2: Operational Components of an Airline Navigate the Intricacies of Airline OperationsDelve into the core operational components that keep airlines running smoothly. From fleet management to crew scheduling and maintenance, this module provides a comprehensive overview of the intricate web that forms the backbone of any successful airline. Module 3: Airline Customer Service Elevate Passenger Experience to New Heights Learn the art of delivering exceptional customer service in the aviation industry. Discover best practices for handling passenger interactions, managing challenging situations, and creating a positive experience for travelers from check-in to disembarkation. Module 4: Airline Marketing and Sales Soar in the Skies of Strategic Marketing Uncover the secrets of effective airline marketing and sales strategies. Explore market trends, promotional tactics, and customer engagement techniques that will empower you to contribute to the success of any airline in today's competitive landscape. Module 5: Airline Revenue Management Optimize Profitability with Strategic Revenue Management Master the art and science of maximizing airline revenue. From pricing strategies to demand forecasting, this module equips you with the skills needed to optimize ticket sales and ensure the financial success of any airline operation. Module 6: Airline Safety Management Prioritize Safety in the Skies Understand the critical importance of safety in airline operations. Explore safety regulations, risk management, and crisis response protocols to ensure a secure and efficient operation. This module is crucial for anyone involved in the aviation industry. Why Choose Airline Operations Online Training? Flexible Learning: Access modules anytime, anywhere, and at your own pace, making it ideal for busy professionals and enthusiasts alike. Industry-Expert Instructors: Learn from seasoned aviation professionals who bring real-world insights and experiences to the virtual classroom. Interactive Simulations: Engage in realistic scenarios and simulations that enhance your practical skills and decision-making abilities. Global Recognition: Our training program is designed to meet international standards, providing you with a globally recognized certification upon completion. Embark on your journey towards a successful career in airline operations. Enroll in the 'Airline Operations Online Training' program today and soar to new heights in the aviation industry! Course Curriculum Module 1_ Introduction to Airline Operations Introduction to Airline Operations.docx 00:00 Module 2_ Operational components of an Airline Operational components of an Airline 00:00 Module 3_ Airline Customer Service Airline Customer Service.docx 00:00 Module 4_ Airline Marketing and Sales Airline Marketing and Sales.docx 00:00 Module 5_ Airline Revenue Management Airline Revenue Management.docx 00:00 Module 6_ Airline Safety Management Module 6_ Airline Safety Management.docx 00:00
Overview Prove you are a dedicated and ambitious Retail Worker by completing your full education in this dynamic business sector. This course presents the principles, regulations, and customer expectations that will drive you to become an outstanding member of the Retail Industry. The Retail Operations Training Level 3 course has been constructed with the assistance of professionals and explains the different aspects of Retailing and the UK Consumer Market. You will be coached on dealing with complaints, enhancing the selling process, promoting excellent customer service, and an understanding of UK laws and regulations regarding retail. For the complete learning package for any shop working, sign up today. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Retail Operations Training Level 3. It is available to all students, of all academic backgrounds. Requirements Our Retail Operations Training Level 3 is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 2 sections • 14 lectures • 03:25:00 total length •Module 1: Introduction to Retail Associate: 00:15:00 •Module 2: Qualities of a Retail Associate: 00:23:00 •Module 3: Retail Psychology: 00:12:00 •Module 4: Importance of Consumer Behaviour: 00:10:00 •Module 05: The Importance of Communicating with Customers: 00:18:00 •Module 06: Taking Trends and Targeting Customers Effectively: 00:10:00 •Module 07: The Sales Process and Dealing with Customers at the Checkout: 00:10:00 •Module 08: Consumer Rights Act: 00:16:00 •Module 09: Introduction to Visual Merchandising: 00:16:00 •Module 10: In-Store Design: 00:18:00 •Module 11: Exterior Design: 00:20:00 •Module 12: Health & Safety for Retail Stores: 00:20:00 •Module 13: Management Skills for Leading Your Team: 00:17:00 •Assignment - Retail Operations Training Level 3: 00:00:00