20364 Courses in Cardiff delivered Online

With NASM’s Home Gym Design Specialization, fitness professionals will be able to provide additional value to their clients by helping them reach their fitness goals through the preparation, planning, and installation of a home gym. Fitness professionals will learn about the long-term benefits of a home gym, how to plan and manage the installation process, layout strategies, and ways to monetize design services.  Home gyms are the future – become an expert gym designer with NASM.

In the realm of education, the role of teaching assistants and childminders is pivotal in fostering the growth and development of young minds. The KS1 and KS2 Teaching Assistant, EYFS & Childminding QLS Endorsed Diploma bundle stands at the forefront of empowering individuals with the knowledge and skills necessary to excel in these essential roles. With a comprehensive array of endorsed and accredited courses, this bundle serves as a beacon of opportunity, catering to the diverse needs of early years and primary education sectors. Statistics reveal a growing demand for qualified professionals in early years education and childminding. As per recent data, the need for skilled teaching assistants and childminders continues to surge, underscoring the significance of specialized training and expertise in this domain. With the KS1 and KS2 Teaching Assistant, EYFS & Childminding bundle, individuals can embark on a fulfilling journey towards contributing meaningfully to the education and well-being of children, while also unlocking a world of career opportunities. QLS Endorsed Courses: Course 01: Diploma in EYFS Teaching at QLS Level 5 Course 02: Diploma in Childminding at QLS Level 6 Course 03: Advanced Diploma in KS1 and KS2 Teaching Assistant at QLS Level 7 CPD QS Accredited Courses: Course 04: Phonics Teaching Diploma Course 05: SEN Teaching Assistant Course 06: Child Development and Care Course 07: Child Psychology Diploma Course 08: Nursery Nurse Course 09: Montessori Education for Early Childhood Course 10: Primary Teacher Course 11: Speech and Language Therapy Take your career to the next level with our bundle that includes technical courses and five guided courses focused on personal development and career growth. Course 12: Career Development Plan Fundamentals Course 13: CV Writing and Job Searching Course 14: Networking Skills for Personal Success Course 15: Ace Your Presentations: Public Speaking Masterclass Course 16: Decision Making and Critical Thinking Seize this opportunity to elevate your career with our comprehensive bundle, endorsed by the prestigious QLS and accredited by CPD. With industry-specific knowledge and essential career skills, you'll be well-equipped to make your mark in KS1 and KS2 Teaching Assistant, EYFS & Childminding QLS Endorsed Diploma. Learning Outcomes: Develop a deep understanding of Early Years Foundation Stage (EYFS) principles and practices. Acquire specialized knowledge in childminding, including regulations and best practices. Enhance skills in supporting children's learning and development in Key Stages 1 and 2. Master phonics teaching techniques for effective literacy instruction. Gain insights into supporting children with special educational needs (SEN) in educational settings. Explore child psychology and development theories to inform teaching and caregiving practices. The KS1 and KS2 Teaching Assistant, EYFS & Childminding bundle offers a comprehensive curriculum that delves into various facets of early years education and childminding. From understanding the principles of EYFS to mastering the intricacies of child psychology and development, each module provides invaluable insights essential for nurturing young learners. Through endorsed diploma courses, individuals gain in-depth knowledge and expertise tailored to meet the demands of teaching and caregiving in diverse educational settings. This bundle is designed to cater to individuals aspiring to pursue careers as teaching assistants, childminders, or educators in early years and primary education sectors. Whether you're a seasoned professional seeking to enhance your skills or a newcomer eager to enter the field, this bundle offers a solid foundation for personal and professional growth. With its comprehensive curriculum and flexible learning options, it's suitable for anyone passionate about making a positive impact on the lives of children. CPD 160 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The target audience for the bundle is: Aspiring teaching assistants interested in early years education. Individuals seeking to become qualified childminders. Professionals working in Key Stages 1 and 2 education. Individuals interested in specializing in phonics teaching. Those looking to support children with special educational needs. Individuals passionate about child psychology and development. Requirements You are warmly invited to register for this bundle. Please be aware that there are no formal entry requirements or qualifications necessary. This curriculum has been crafted to be open to everyone, regardless of previous experience or educational attainment. Career path People tend to pursue these career paths in this sector: Early Years Teaching Assistant Childminder Key Stage 1 or 2 Teaching Assistant Phonics Instructor SEN Teaching Assistant Nursery Nurse Primary School Teacher Certificates 13 CPD Quality Standard Certificates Digital certificate - Included 3 QLS Endorsed Certificates Hard copy certificate - Included

Recent studies show a surge in demand for professionals skilled in Biomedical Science, Forensic Science & Lab Technician roles, reflecting the increasing significance of these fields in modern healthcare and criminal justice systems. Our Biomedical Science, Forensic Science & Lab Technician QLS Endorsed Diploma bundle offers a unique opportunity to delve into these domains, equipping learners with essential knowledge and expertise. With a blend of QLS endorsed diplomas and CPD QS accredited courses, this Biomedical Science, Forensic Science & Lab Technician bundle caters to aspiring professionals seeking to enhance their understanding and advance their careers in Biomedical Science, Forensic Science & Lab Technician domains. Delving into the intricacies of Biomedical Science, Forensic Science & Lab Technician roles, this Biomedical Science, Forensic Science & Lab Technician bundle provides learners with a holistic understanding of key concepts and methodologies. Through a combination of theoretical insights and practical applications, participants gain invaluable insights into various aspects of these dynamic fields. From exploring the complexities of DNA analysis to mastering infection control protocols, each course of Biomedical Science, Forensic Science & Lab Technician QLS Endorsed Diploma is meticulously designed to empower learners with essential skills and knowledge. QLS Endorsed Courses: Course 01: Certificate in Biomedical Science at QLS Level 3 Course 02: Diploma in Forensic Science & Analysis at QLS Level 5 Course 03: Diploma in Lab Technician at QLS Level 5 CPD QS Accredited Courses: Course 04: Diploma In Microbiology Course 05: Biomedical Science Course 06: Basic Biology Course 07: DNA and Genealogy Course 08: Genetics Course 09: Personal Hygiene Course 10: Infection Control Course 11: PPE Legislation and Compliance Take your career to the next level with our bundle that includes technical courses and five guided courses focused on personal development and career growth. Course 12: Career Development Plan Fundamentals Course 13: CV Writing and Job Searching Course 14: Networking Skills for Personal Success Course 15: Ace Your Presentations: Public Speaking Masterclass Course 16: Decision Making and Critical Thinking Seize this opportunity to elevate your career with our comprehensive bundle, endorsed by the prestigious QLS and accredited by CPD.Biomedical Science, Forensic Science & Lab Technician QLS Endorsed Diploma. Learning Outcomes: By completing this Biomedical Science, Forensic Science & Lab Technician bundle, learners will: Develop a comprehensive understanding of Biomedical Science, Forensic Science & Lab Technician principles. Acquire proficiency in techniques essential for DNA analysis, microbiology, and genetics. Enhance their knowledge of personal hygiene, infection control, and PPE compliance. Master critical thinking and decision-making skills relevant to scientific and professional contexts. Gain expertise in networking, CV writing, and public speaking for personal and career advancement. Develop a robust career development plan tailored to their aspirations and goals. This Biomedical Science, Forensic Science & Lab Technician bundle offers a structured curriculum encompassing fundamental principles and advanced concepts in Biomedical Science, Forensic Science & Lab Technician domains. Learners embark on a journey through the intricate workings of biological systems, understanding the mechanisms underlying diseases, forensic investigations, and laboratory procedures. Modules delve into the nuances of microbiology, genetics, and DNA analysis, providing a comprehensive overview of the methodologies and techniques employed in scientific inquiry. Through engaging lectures and interactive learning materials, participants gain insights into the interdisciplinary nature of Biomedical Science, Forensic Science & Lab Technician roles. From exploring the role of genetics in disease susceptibility to deciphering DNA profiles for forensic identification, each module contributes to a holistic understanding of these dynamic fields. Emphasis is placed on theoretical foundations, enabling learners to grasp complex concepts and apply them effectively in real-world scenarios. CPD 160 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals aspiring to pursue careers in Biomedical Science, Forensic Science & Lab Technician domains. Professionals seeking to enhance their knowledge and skills in relevant areas. Students interested in exploring diverse aspects of scientific investigation and analysis. Those looking to advance their careers in Biomedical Science, Forensic Science & Lab Technician roles. Anyone keen on developing a comprehensive understanding of DNA analysis, genetics, and microbiology. Individuals interested in personal development and career advancement opportunities. Requirements You are warmly invited to register for this bundle. Please be aware that there are no formal entry requirements or qualifications necessary. This curriculum has been crafted to be open to everyone, regardless of previous experience or educational attainment. Career path Upon completion of this Biomedical Science, Forensic Science & Lab Technician bundle, learners can pursue various career paths, including: Biomedical Scientist Forensic Scientist Lab Technician DNA Analyst Microbiologist Healthcare Professional Research Scientist Certificates 13 CPD Quality Standard Certificates Digital certificate - Included 3 QLS Endorsed Certificates Hard copy certificate - Included

Recent statistics highlight the critical importance of mental health professionals in today's society. With a significant increase in the prevalence of mental health issues, depression, and the complexities surrounding child psychology, the demand for qualified professionals in these areas has never been higher. Our Counselling: Mental Health, Depression & Child Psychology at QLS Endorsed Diploma bundle course, focusing on "Mental Health, Depression, & Child Psychology", is designed to equip learners with the theoretical knowledge and insights necessary to address these pressing issues. This unique bundle includes QLS Endorsed Courses and CPD QS Accredited Courses, alongside valuable modules on personal development and career growth, making it a pivotal step for those looking to enhance their understanding and impact in the field of mental health. QLS Endorsed Courses: Course 01: Award in Depression Counselling at QLS Level 2 Course 02: Diploma in Mental Health Counselling at QLS Level 5 Course 03: Diploma in Child Psychology at QLS Level 7 CPD QS Accredited Courses: Course 04: Mental Health and Psychiatry Training - Online Course 05: Mental Health with Positive Psychology Course 06: Food, Fitness & Mental Health Course 07: Mental Freedom: Freedom From Pain Course 08: Food, Fitness & Mental Health Course 09: Child and Adolescent Mental Health Course 10: Biohacking Your Physical and Mental Health Course 11: Self-Help Psychology: Mental Freedom Take your career to the next level with our bundle that includes technical courses and five guided courses focused on personal development and career growth. Course 12: Career Development Plan Fundamentals Course 13: CV Writing and Job Searching Course 14: Networking Skills for Personal Success Course 15: Ace Your Presentations: Public Speaking Masterclass Course 16: Decision Making and Critical Thinking Seize this opportunity to elevate your career with our comprehensive bundle, endorsed by the prestigious QLS and accredited by CPD. Counselling: Mental Health, Depression & Child Psychology at QLS Endorsed Diploma. Learning Outcomes Understand the fundamental principles underlying depression counselling, mental health counselling, and child psychology. Gain insights into the latest research and theoretical models in mental health, depression, and child psychology. Develop an understanding of the psychological aspects of mental health issues and how they impact individuals across different life stages. Learn strategies for promoting mental health and wellbeing through positive psychology, nutrition, fitness, and biohacking. Acquire knowledge on how to support children and adolescents facing mental health challenges. Enhance personal development skills such as CV writing, job searching, networking, public speaking, decision-making, and critical thinking. This course bundle is a comprehensive exploration of "Mental Health, Depression, & Child Psychology", crafted to provide a deep theoretical understanding of these crucial areas. The curriculum is designed to offer learners an in-depth look into the complexities of mental health, the nuances of depression counselling, and the intricacies of child psychology. Through a series of QLS Endorsed and CPD QS Accredited courses, participants will explore various aspects of mental health and psychiatry, understand the role of food, fitness, and lifestyle in mental wellbeing, and delve into the specifics of child and adolescent mental health. Additionally, this bundle includes modules aimed at personal development and career growth, focusing on essential skills such as career planning, CV writing, networking, and public speaking. This holistic approach ensures that learners not only gain theoretical knowledge but also develop skills critical for personal and professional success. CPD 160 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals interested in starting or advancing their career in the fields of mental health, counselling, or psychology. Educators and teachers looking to understand the mental health needs of children and adolescents. Healthcare professionals wishing to expand their knowledge in mental health and depression counselling. Parents and guardians seeking to better understand child psychology and support the mental health of their children. Career changers interested in the field of mental health and seeking foundational knowledge. Professionals in any field looking to enhance their understanding of mental health for personal development or to support colleagues and employees. Requirements You are warmly invited to register for this bundle. Please be aware that there are no formal entry requirements or qualifications necessary. This curriculum has been crafted to be open to everyone, regardless of previous experience or educational attainment. Career path Certified Depression Counsellor Mental Health Counsellor Child Psychologist Wellness Coach focusing on mental health and lifestyle Mental Health and Wellbeing Advisor in educational settings HR Professional with a focus on employee mental health Public Speaker and Educator on Mental Health Awareness Certificates 13 CPD Quality Standard Certificates Digital certificate - Included 3 QLS Endorsed Certificates Hard copy certificate - Included

Recent studies show a growing demand for professionals adept in Copywriting, Content Writing & Proofreading, reflecting the evolving landscape of communication in the digital era. With the rise of online content consumption, businesses are seeking skilled individuals who can craft compelling narratives, ensure linguistic precision, and maintain brand integrity. Our comprehensive Copywriting, Content Writing & Proofreading QLS Endorsed Diploma bundle encapsulates a diverse array of theoretical knowledge and practical applications, equipping learners with the expertise needed to excel in these crucial domains. In today's fast-paced digital world, effective communication is paramount. Harnessing the power of words, whether in marketing copy, engaging content, or meticulous proofreading, can significantly impact audience engagement and organisational success. This Copywriting, Content Writing & Proofreading bundle not only delves deep into the intricacies of copywriting, content creation, and proofreading but also provides valuable insights into related fields such as creative writing, email etiquette, and career development. Encompassing a blend of theoretical concepts and hands-on exercises, this Copywriting, Content Writing & Proofreading course bundle offers a holistic learning experience designed to elevate your proficiency in Copywriting, Content Writing & Proofreading to new heights. Bundle Include includes: QLS Endorsed Courses: Course 01: Diploma in Copywriting at QLS Level 4 Course 02: Diploma in Content Writing at QLS Level 4 Course 03: Diploma in Proofreading & Copy Editing at QLS Level 5 CPD QS Accredited Courses: Course 04: Creative Writing Course - Fiction Course 05: Screenwriting & Scriptwriting Course 06: Email Writing: Styles and Templates Course 07: English: Spelling, Punctuation, and Grammar Course 08: Touch Typing Essentials Course 09: Document Control Course 10: 120 hours TEFL (TESOL) Masterclass Course 11: 200 Common English Idioms and Phrases Take your career to the next level with our bundle that includes technical courses and five guided courses focused on personal development and career growth. Course 12: Career Development Plan Fundamentals Course 13: CV Writing and Job Searching Course 14: Networking Skills for Personal Success Course 15: Ace Your Presentations: Public Speaking Masterclass Course 16: Decision Making and Critical Thinking Seize this opportunity to elevate your career with our comprehensive bundle, endorsed by the prestigious QLS and accredited by CPD.Copywriting, Content Writing & Proofreading QLS Endorsed Diploma. Learning Outcomes: Develop a comprehensive understanding of Copywriting, Content Writing & Proofreading principles. Acquire proficiency in crafting persuasive copy and engaging content tailored to specific audiences through Copywriting, Content Writing & Proofreading course. Master the art of proofreading and copy editing to ensure accuracy and clarity in written communication. Expand creative writing skills through exploration of fiction and screenwriting techniques. Enhance language proficiency in spelling, punctuation, and grammar by Copywriting, Content Writing & Proofreading course. Gain insights into effective email writing, document control, and touch typing essentials. Course Description: Embark on a journey of linguistic mastery with our Copywriting, Content Writing & Proofreading bundle encompassing the fundamental pillars of effective communication. Dive into the world of Copywriting, Content Writing & Proofreading, exploring the nuances of crafting compelling narratives, refining language mechanics, and ensuring precision in every word. Through a series of meticulously curated modules, learners will unravel the secrets behind captivating content creation, delve into the art of linguistic finesse, and hone their proofreading prowess to perfection. Discover the art of storytelling through creative writing, delve into the intricacies of scriptwriting, and unlock the keys to seamless email communication. With a focus on practical application and theoretical comprehension, this Copywriting, Content Writing & Proofreading course bundle empowers learners to navigate the complexities of written communication with confidence and finesse. Whether you aspire to pursue a career in marketing, journalism, or creative writing, this Copywriting, Content Writing & Proofreading bundle serves as a comprehensive guide to mastering the art of effective communication in the digital age. CPD 160 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Copywriting, Content Writing & Proofreading course is ideal for: Aspiring copywriters seeking to enhance their writing skills. Content creators aiming to produce compelling and engaging material. Professionals looking to refine their proofreading and editing abilities. Individuals interested in exploring the realms of creative writing and scriptwriting. Anyone seeking to improve their language proficiency and communication skills. Job seekers preparing to enhance their CV writing and networking abilities. Requirements You are warmly invited to register for this bundle. Please be aware that there are no formal entry requirements or qualifications necessary. This curriculum has been crafted to be open to everyone, regardless of previous experience or educational attainment. Career path Upon completion of the Copywriting, Content Writing & Proofreading courses, you will be able to: Copywriter Content Creator Proofreader/Copy Editor Creative Writer Marketing Specialist Communications Manager Journalist Certificates 13 CPD Quality Standard Certificates Digital certificate - Included 3 QLS Endorsed Certificates Hard copy certificate - Included

Feeling Stuck in Your Career? The Human Resource Management (HR) & Office Skills - 30 Courses Bundle is Your Skill-Building Solution. This exceptional collection of 30 premium courses is designed to encourage growth and improve your career opportunities. Suited to meet different interests and goals, the Human Resource Management (HR) & Office Skills bundle provides an engaging learning experience, helping you learn skills across various disciplines. With Human Resource Management (HR) & Office Skills - 30 Courses Bundle, you'll have a personalised journey that aligns with your career goals and interests. This comprehensive package helps you confidently tackle new challenges, whether entering a new field or enhancing your existing knowledge. The Human Resource Management (HR) & Office Skills bundle is your gateway to expanding your career options, increasing job demand, and enhancing your skill set. By enrolling in this bundle, you'll receive complimentary PDF certificates for all courses, adding value to your resume at no extra cost. Develop key skills and achieve important progress in your career and personal development. Start your journey today and experience the transformative impact of the Human Resource Management (HR) & Office Skills - 30 Courses bundle on your job life and career growth! This Human Resource Management (HR) & Office Skills - 30 Courses Bundle Comprises the Following CPD Accredited Courses: Course 01: HR Management Course Course 02: Complete Guide to HR System Course 03: HR - Human Resource Administrator Training Course 04: Employee Onboarding Course 05: Recruitment Consultant Course 06: Safer Recruitment Training Course 07: Certificate in HR Audit Course 08: UK Employment Law Course 09: Virtual Interviewing for HR Level 4 Course 10: Resourcing and Managing Talent Course Course 11: HR Technology Implementation: Preparing Your Team for Success Course 12: Key Performance Indicators Professional Course 13: Goal Setting Masterclass Course 14: Office Administration Course 15: Organisation & People Management Course 16: Internal Audit Skills Diploma Course 17: Build HR Dashboard using Excel Course 18: Organizational Behaviour, HR and Leadership Course 19: Fundamentals of Excellent Leadership Course 20: Workplace Productivity Training Course 21: Team Management Course 22: Influencing and Negotiating Course 23: Recruitment: IT Basics for IT Recruiters Course 24: Equality, Diversity and Discrimination Course 25: Cross-Cultural Awareness Training Course 26: Diversity Training - Online Course Course 27: Conflict Resolution Course 28: Crisis Communication for HR Course 29: Corporate Risk And Crisis Management - Online Course Course 30: Communicate and Work With People From Other Culture What will make you stand out? Upon completion of this online Human Resource Management (HR) & Office Skills - 30 Courses Bundle, you will gain the following: CPD QS Accredited Proficiency with this Human Resource Management (HR) & Office Skills Bundle After successfully completing the Human Resource Management (HR) & Office Skills bundle, you will receive a FREE PDF Certificate from REED as evidence of your newly acquired abilities. Lifetime access to the whole collection of learning materials of this Human Resource Management (HR) & Office Skills Bundle The online test with immediate results You can study and complete the Human Resource Management (HR) & Office Skills bundle at your own pace. Study for the Human Resource Management (HR) & Office Skills bundle using any internet-connected device, such as a computer, tablet, or mobile device. The Human Resource Management (HR) & Office Skills - 30 Courses bundle is a premier learning resource, with each course module holding respected CPD accreditation, symbolising exceptional quality. The content is packed with knowledge and is regularly updated to ensure it remains relevant. This bundle offers not just education but a constantly improving learning experience designed to enrich both your personal and professional development. Advance the future of learning with the Human Resource Management (HR) & Office Skills bundle, a comprehensive, complete collection of 30 courses. Each course in the Human Resource Management (HR) & Office Skills bundle has been handpicked by our experts to provide a broad range of learning opportunities. Together, these modules form an important and well-rounded learning experience. Our mission is to deliver high-quality, accessible education for everyone. Whether you are starting your career, switching industries, or enhancing your professional skills, the Human Resource Management (HR) & Office Skills bundle offers the flexibility and convenience to learn at your own pace. Make the Human Resource Management (HR) & Office Skills package your trusted partner in your lifelong learning journey. CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Human Resource Management (HR) & Office Skills - 30 Courses is perfect for: Expand your knowledge and skillset for a fulfilling career with the Human Resource Management (HR) & Office Skills bundle. Become a more valuable professional by earning CPD certification and mastering in-demand skills with the Human Resource Management (HR) & Office Skills bundle. Discover your passion or explore new career options with the diverse learning opportunities in the Human Resource Management (HR) & Office Skills bundle. Learn on your schedule, in the comfort of your home - the Human Resource Management (HR) & Office Skills bundle offers ultimate flexibility for busy individuals. Requirements You are warmly invited to register for this bundle. Please be aware that no formal entry requirements or qualifications are necessary. This curriculum has been crafted to be open to everyone, regardless of previous experience or educational attainment. Career path Gain a wide range of skills across various fields, improve your problem-solving capabilities, and keep current with industry trends. Perfect for those aiming for career advancement, exploring a new professional direction, or pursuing personal growth. Begin your journey with the Human Resource Management (HR) & Office Skills bundle. Certificates CPD Certificates Digital certificate - Included

Picture yourself on a fascinating journey in the world of education. You can do this by taking the Level 4 Certificate in Education and Training (RQF) qualification. It's a special qualification given by Focus Awards, and it's approved by Ofqual, a trusted organization. Here's the thing: teaching and training can be a bit tricky, but this course helps you become really good at it. You'll learn how to welcome new students, make useful materials, and teach in a way that includes everyone. This course has four parts, and it's great for people who want to be teachers, those who already teach and want to get even better, and folks switching to teaching. There's also an extra part you can take about being inclusive, which means teaching everyone no matter who they are. By taking this course, you'll become a confident and respected educator. Plus, you'll get a special certificate that shows you know your stuff. And remember, Focus Awards and Ofqual make sure your qualification is top-notch and respected in the education world. Learning Outcomes Develop effective induction and registration procedures for educational settings. Create engaging information materials, presentations, and handouts for diverse learners. Demonstrate proficiency in designing and delivering unit-specific content and assessments. Apply inclusive teaching practices and templates to promote diversity and accessibility. Submit assignments demonstrating a comprehensive understanding of course content. Why choose Focus Awards Choosing Focus Awards for your educational and training programs offers several key advantages. As an Ofqual-governed accrediting body, their qualifications enjoy wide recognition, both nationally and internationally, ensuring you're held to the highest educational standards. Focus Awards' commitment to professionalism, rapid growth, and diverse qualification offerings makes them a dynamic choice for a relevant and exceptional learning experience. Opting for Focus Awards elevates your career prospects, personal development, and educational achievements. Benefits you will enjoy include: Exceptional customer service. Recognised qualification. Compliance with standards. User-friendly online platform. 24/7 module access. High-quality virtual learning materials. Guided Learning Hours "Guided Learning Hours" includes all direct teaching and support given to a learner by educators, trainers, or supervisors. For this qualification, there are a total of 140 Guided Learning Hours provided. Total Qualification Time Total Qualification Time (TQT) combines guided learning hours (GLH) and the hours students are expected to spend on independent learning, study, and assessments, all under the guidance of educational staff but without direct supervision. Qualification credit values are based on TQT, where one credit equals 10 learning hours. This particular qualification has a Total Qualification Time of 360 hours. Method of Assessment Assessment involves a series of short assignments. Assignments require demonstrating general reading and incorporating references. Submission of all assignments is done through the online portal. To pass, students must meet all learning outcomes; there's no grading system. Progression Progression after completing the Level 4 Certificate in Education and Training (RQF) offers individuals various career advancement avenues in education and training. Here are some common options: QTLS (Qualified Teacher Learning and Skills): Achieve QTLS status, recognizing you as a fully qualified teacher in post-compulsory education. Level 5 Diploma in Education and Training (RQF): Elevate your qualifications with comprehensive training in teaching and training principles. Higher Education: Consider pursuing a bachelor's degree or further academic studies in education or related fields. Specialised Courses: Explore subject-specific or specialized teaching courses to deepen expertise in your chosen area. Advanced Teaching Methods: Enhance your teaching skills through advanced methods, instructional design, or technology integration courses. Leadership and Management: Prepare for leadership roles with educational administration and management courses. Special Education: Focus on specialized courses in special education for a career in teaching students with special needs. Assessment and Evaluation: Learn advanced techniques for effective teaching through assessment and evaluation courses. Language and Communication Skills: Develop language and communication skills, particularly beneficial for language or communication-focused subjects. Professional Development: Stay updated with the latest teaching trends through ongoing professional development courses and workshops. Qualification Purpose The Focus Awards Level 4 Certificate in Education and Training (RQF) provides students with a thorough understanding of education and training delivery, learner assessment, resource management, and relevant role responsibilities. Who is this course for? Aspiring educators and trainers Teachers looking to enhance their skills Professionals transitioning to teaching roles Anyone passionate about inclusive education Requirements To enrol in the Focus Awards Level 3 Award in Supporting Teaching and Learning (RQF) course Age: Learners must be at least 19 years old. Foundational Skills: Basic proficiency in literacy, language, numeracy, and ICT is expected. Practical Experience: Successful completion of this qualification entails practical work or industry placement. Minimum Practice Hours: A minimum of 30 hours of hands-on practice is required. Career path Further Education (FE) Lecturer/Instructor - £30,000 - £40,000 per year Training and Development Specialist - £35,000 - £45,000 per year Adult Education Teacher - £25,000 - £35,000 per year Training Coordinator/Manager - £30,000 - £45,000 per year Assessor/Internal Verifier - £25,000 - £35,000 per year Educational Consultant - £35,000 - £55,000 per year Note: Registration, Assessment, Certification fee included with this price.

This Deaf Awareness programme is a general introduction to deafness. Its purpose is to provide information and strategies that will enable individuals to understand a range of deaf issues and use the knowledge gained to communicate more effectively with those from the hard of hearing through to the profoundly deaf. It is designed for anyone in a work or social capacity who has the potential to come into contact with deaf people, for example, banks and retail staff, care workers, education and training bodies, emergency services, hospital and health centre staff, housing associations, legal services, public sector workers, support organisations, theatre and cinema staff, transport bodies and breakdown services, friends, family members and partners, whilst also being a valuable first step for people planning on becoming a communication professional. The programme will equip the reader with awareness skills that when applied will reduce the barriers arising from the communication difficulties between hearing and deaf people. In Deaf Awareness Training you'll learn about: The importance of deaf awareness, being deaf, different experiences of deafness and hearing loss: you'll experience different perspectives of deafness to enable you to understand how it affects individuals. A history of deafness: we look back through history and consider how attitudes and policies impact on deaf people, then and now. Deaf culture and sign language: you'll gain an insight into unique communities who identify not as a group with a disability but as cultural minorities with their own languages. Equal access: we look at why equal access is important, the effectiveness of lipreading, guidance on good communication and adjustments related to deafness. Some commonly available communication aids and support - from qualified communication-support professionals to technology such as real-time speech-to-text. Areas for discussion: Understand how to remove communication barriers A personal experience; how it is to live with a hearing loss Strategies for improved communication Managing your environment and improve accessibility to your services Understand the current hearing technologies to help you understand how hearing loss impacts 11 million people who are affected in the UK   Meet the Trainer Adam Linsdell Hello. My name is Adam and I am a British Sign Language Teacher. I am Deaf and have been using British Sign Language since I was a teenager. My personal experience of Deafness was my primary reason for learning BSL and why I have such a deep passion for this beautiful and expressive language. I have studied BSL to NVQ Level 6 and trained to become a teacher, enabling me to achieve my dream of teaching BSL in my local community. This opportunity has enabled me to work with the local Deaf community, building strong relationships and links. I have taught sign language throughout Cambridge, teaching at Anglia Ruskin University, Cambridge Regional College, Cambridgeshire Deaf Association and Cottenham Village College. Usually, I teach face to face but due to the COVID pandemic, my classes moved online - this has been a new experience and a great opportunity for me and my learners. Deaf Awareness Training Class will be scheduled within 7-10 business days after booking (Date will be confirmed by email after booking) Weekly via Zoom with face to face session Duration 3 Hours Venue zoom online Teacher: Adam Linsdell Who this course is for: The course is aimed at anyone who interacts with deaf people, or those with a hearing loss, who wishes to have a deeper understanding of the issues they face and Deaf culture. Progression Routes Further courses are available which cover British Sign Language in more depth: BSL Taster (6 to 12 hours) Level 1 Award in British Sign Language BSL at Work (up to 12 hours) Course Curriculum Types of Deafness Statistics Differing Abilities Language Barriers Communication Tactics and Tips (Communication Professionals) Communication Support and How to Use it Modifying Documents and Plain English Use Interpreting Technology / Assistive Aids Legislation Deaf History and Deaf Culture Basic British Sign Language (BSL syntax & grammar) Gesture & Expression Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Certificate of Achievement Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

Just like physical first aid, we recommend that Mental Health First Aiders and MHFA Champions attend a Refresher course every three years.

Getting Started The CMI Level 5 Award in Management and Leadership course is designed for practising or aspiring middle managers and leaders at operations, division, departmental or specialist level, who are typically accountable to a senior manager or business owner. Leading and managing individuals and teams to deliver in line with the organisational strategy is the primary role of a practising manager. The CMI Level 5 Award in Management and Leadership is a concise and shorter course focusing on improving your capabilities and core management skills to the next level. You'll develop the essential strategic skills and competencies required to manage teams and individuals effectively, enabling you to deliver long-lasting results. Achieving the CMI Level 5 Award in Management and Leadership qualification will enhance your credibility and enable you to outperform in demanding roles and situations. You'll have a wide range of modules to choose from, and depending on your career goals, you can select the modules that will be most effective for your progression. Key Benefits For Learners: Improve your capabilities and core management skills Develop the knowledge and skills required for managing and leading individuals and teams Provide an extensive knowledge of skills to excel in specific management areas For Organisations: Deliver aims and objectives in line with wider organisational strategy Provide you with a fully wider range of skills and knowledge required to be a manager as part of an organisation Focus on the areas that are most appropriate to your role and organisation Key Highlights Are you an aspiring Manager or Leader looking for career development? Then, the CMI Level 5 in Management and Leadership qualification offered by the School of Business and Technology London is the right solution for you. Remember! The assessment for the qualification is done based on assignments only, and you do not need to worry about writing any exam. With the School of Business and Technology London, you can complete the qualification at your own pace, choosing online or blended learning from the comfort of your home. Learning and pathway materials and study guides developed by our CMI-approved tutors will be available around the clock in our cutting-edge learning management system. Most importantly, at the School of Business and Technology London, we will provide comprehensive tutor support through our dedicated support desk. If you choose your course with blended learning, you will also enjoy live sessions with an assigned tutor, which you can book at your convenience.   Career Pathways The CMI Level 5 Management & Leadership can open many career pathways including, but not limited to: Operations Manager, with an estimated salary of £51,577 per annum Divisional Manager, with an estimated salary of £48,613 per annum Departmental Manager, with an estimated salary of £34,997 per annum Regional Manager, with an estimated salary of £51,372 per annum About Awarding Body Chartered Management Institute established over 60 years ago as the British Institute of Management back then; it has developed the UK's very first diploma in management studies. In the years that followed CMI has consistently been at the forefront of all aspects of management and leadership. Today CMI is the only chartered professional awarding body committed to offering the highest standards in management and leadership excellence. Presently over 100,000 managers use its unique services daily. CMI qualifications aim for managers and leaders at any level, and it remains the only Awarding Body which can award Chartered Manager status - the ultimate management accolade. Employers highly value the qualifications awarded by CMI, and boost your career prospects. What is included? Learn 100% online at your own pace Dedicated support from expert tutors Dedicated Support Desk Portal: You can raise queries, request tutor support and ask for a call back whenever you need guidance and assistance. Elevate Knowledge: Your tutors will provide formative assessment feedback for each module, helping you improve your achievements throughout the program Schedule online personal tutor meetings whenever you want, which will help you get the most out of your studies and provide guidance, support and encouragement 6 months support period 24-hour access to the online learning platform 'MyLearnDirect' Schedule live online classes for each module at your convenience. (Blended learning only) Quality learning resources and study guides developed by CMI-approved tutors. All assessment materials are conveniently accessible through the online learning platform 'MyLearnDirect' Induction: We offer online and flexible learning induction to help you settle in and prepare for your online studies Access to CMI Management Direct. It has 100,000s of reliable and validated management and leadership resources, including company and industry reports, videos, checklists, E-books, and journals. You have access to CMI Membership and Support for the duration of your study. Assessment For each module you study, you will complete a written assignment of 3000 to 4,000 words and submit it online at your MyLearnDirect learning portal. The submitted assignments will be assessed by your CMI-approved tutor. Entry Requirements This course is designed for current or aspiring mid-level managers. You don't need any formal qualifications to study this course. However, to be eligible for this course, you must:  Be 19 years of age and over Have some team leading or supervisory experience or managerial experience in the junior or middle management level Possess the ability to complete the Level 5 course Our friendly admissions advisors will provide the best advice, considering your needs and goals.  Progression A possible progression route on successful completion of a CMI Level 5 in Management and Leadership would be to, Progress to other qualifications at the next level (e.g. from Level 5 Certificate to level 6 or 7 Certificate) Why gain a CMI Qualification? This online CMI Level 5 Award in Management and Leadership course is perfect if you are a current or aspiring mid-level manager looking to advance in your career. The globally recognised CMI Level 5 Award is perfect for you if you want to increase your opportunities for obtaining a middle management position. The essential leadership skills and knowledge you'll develop with this course will be remarkably effective. Upon completing this course, you can progress to further learning within the suite of Level 5 courses in Management and Leadership - i.e. achieving an Award and topping up to a Certificate or Diploma. You may also wish to further your ongoing personal and professional development by accessing other CMI courses, such as the CMI Level 6 or Level 7 courses in Management and Leadership, with the goal of becoming a Chartered Manager. Studying for a CMI qualification offers you more than just academic standing. When you enrol with us for the CMI Level 5 Award in Management and Leadership, you will have access to CMI Membership and Support for the duration of your study alongside your qualification. CMI graduates achieve remarkable things: 72% agree that their CMI qualification gave them a competitive edge in the job application process. 89% agree they use the skills learnt on their accredited qualification in their current role. 88% agree that the accredited qualification gave them good career prospects. Recent CMI graduates earn a median of 28k compared to just 21k for a typical business studies graduate. Employers highly value the qualifications awarded by CMI, and over 80% of managers agree that a CMI qualification is essential to becoming a professional manager. Learners must complete at least one unit to a minimum of 40 TUT hours, 4 credits to achieve this qualification. There is a barred combination of units - learners taking 502 cannot select 503, 505 or 511 and learners taking 526 cannot select 501 or 502. Learners cannot select unit 608 as part of this qualification. Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Forming Successful Teams Reference No : CMI 505 Credit : 4 || TQT : 40 LEARNING OUTCOME 1. Understand the purpose and characteristics of successful teams. 2. Understand approaches to team formation. 3. Know how to analyse and respond to the challenges of team formation. UNIT2- Principles of Managing and Leading Individuals and Teams to Achieve Reference No : CMI 503 Credit : 5 || TQT : 50 LEARNING OUTCOME 1. Understand approaches to managing and leading teams. 2. Know how to achieve a balance of skills and experience in teams. 3. Know techniques for managing and leading individuals and teams to achieve success. UNIT3- Principles of Management and Leadership in an Organisational Context Reference No : CMI 501 Credit : 7 || TQT : 70 LEARNING OUTCOME 1. Understand factors which impact on an organisation's internal environment. 2. Understand the application of management and leadership theories. 3. Understand the knowledge, skills and behaviours to be effective in a management and leadership role UNIT4- Principles of Developing, Managing and Leading Individuals and Teams to Achieve Success Reference No : CMI 502 Credit : 6 || TQT : 60 LEARNING OUTCOME 1. Understand approaches to developing, managing and leading teams 2. Understand approaches to achieving a balance of skills and experience in teams. 3. Know techniques for leading individuals and teams to achieve success. UNIT5- Managing Performance Reference No : CMI 504 Credit : 5 || TQT : 50 LEARNING OUTCOME 1. Understand the rationale for managing performance within organisations. 2. Know how to manage performance. 3. Understand frameworks, diagnostic and evaluation tools used for performance management. UNIT6- Principles of Delivering Coaching and Mentoring Reference No : CMI 507 Credit : 5 || TQT : 50 LEARNING OUTCOME 1. Understand the role and purpose of coaching and mentoring within an organisation. 2. Understand the use of models and processes used in workplace coaching and mentoring. 3. Know how to manage the delivery of effective coaching and mentoring. UNIT7- Managing Stakeholder Relationships Reference No : CMI 509 Credit : 4 || TQT : 40 LEARNING OUTCOME 1. Understand the different types and value of stakeholder relationships. 2. Understand the frameworks for stakeholder management. 3. Know how to manage stakeholder relationships. UNIT8- Managing Conflict Reference No : CMI 510 Credit : 5 || TQT : 50 LEARNING OUTCOME 1. Understand the types, causes, stages and impact of conflict within organisations. 2. Understand how to investigate conflict situations in the workplace. 3. Understand approaches, techniques, knowledge, skills and behaviours for managing conflict. UNIT9- Planning, Procuring and Managing Resources Reference No : CMI 516 Credit : 6 || TQT : 60 LEARNING OUTCOME 1. Understand the importance of effective and efficient resource use in organisations. 2. Know how to plan resources to meet organisational objectives. 3. Know how to procure resources. UNIT10- Principles of Innovation Reference No : CMI 517 Credit : 5 || TQT : 50 LEARNING OUTCOME 1. Understand the role of innovation within organisations. 2. Understand the process of managing innovation in an organisation. UNIT11- Principles of Marketing Products and Services Reference No : CMI 523 Credit : 6 || TQT : 60 LEARNING OUTCOME 1. Understand the role of marketing to support the achievement of organisational objectives. 2. Understand the factors in the organisation's marketing environment which impact on the marketing of a product or service. 3. Know how to market a product or service. UNIT12- Managing Finance Reference No : CMI 520 Credit : 6 || TQT : 60 LEARNING OUTCOME 1. Understand finance within organisations. 2. Know how to set and manage budgets. UNIT13- Using Data and Information for Decision Making Reference No : CMI 521 Credit : 5 || TQT : 50 LEARNING OUTCOME 1. Understand the use of data and information in decision making. 2. Be able to interpret data and information to support decision making. 3. Know how to present data and information used for decision making. UNIT14- Managing Change Reference No : CMI 514 Credit : 5 || TQT : 50 LEARNING OUTCOME 1. Understand the reasons for change in organisations. 2. Understand approaches to change management. 3. Understand how to initiate, plan and manage change in an organisation. UNIT15- Creating and Delivering Operational Plans Reference No : CMI 515 Credit : 6 || TQT : 60 LEARNING OUTCOME 1. Understand the principles of operational planning in an organisation. 2. Know how to create an operational plan in line with organisational objectives. 3. Know how to manage and lead the delivery of an operational plan. UNIT16- Managing Equality, Diversity and Inclusion Reference No : CMI 506 Credit : 5 || TQT : 50 LEARNING OUTCOME 1. Understand legal and organisational approaches to equality, diversity and inclusion. 2. Understand the role and responsibilities of a manager in relation to equality, diversity and inclusion. 3. Know how to develop and implement plans which support equality, diversity and inclusion within an organisation. UNIT17- Principles of Developing a Skilled and Talented Workforce Reference No : CMI 508 Credit : 4 || TQT : 40 LEARNING OUTCOME 1. Understand the benefits of developing a skilled and talented workforce. 2. Understand the factors which influence workforce development. 3. Understand the scope of learning and development as part of a workforce development strategy. UNIT18- Principles of Recruiting, Selecting and Retaining Talent Reference No : CMI 511 Credit : 5 || TQT : 50 LEARNING OUTCOME 1. Understand the factors that impact on recruitment and selection. 2. Know how to plan for recruitment and selection. 3. Understand approaches to the recruitment and selection of a diverse and talented workforce. UNIT19- Workforce Planning Reference No : CMI 512 Credit : 4 || TQT : 40 LEARNING OUTCOME 1. Understand the rationale for workforce planning. 2. Understand the principles and practices of workforce planning. UNIT20- Managing Projects to Achieve Results Reference No : CMI 513 Credit : 6 || TQT : 60 LEARNING OUTCOME 1. Understand the role of projects in delivering organisational strategy. 2. Understand processes for initiating, planning and managing projects. 3. Understand the factors which contribute to effective project management. UNIT21- Managing Risk Reference No : CMI 518 Credit : 6 || TQT : 60 LEARNING OUTCOME 1. Understand the scope of business risk management. 2. Understand the process for managing business risk. UNIT22- Managing Quality and Continuous Improvement Reference No : CMI 519 Credit : 6 || TQT : 60 LEARNING OUTCOME 1. Understand the scope and purpose of quality management within organisations. 2. Understand approaches for managing quality. 3. Understand the application of continuous improvement within organisations. UNIT23- Managing the Customer Experience Reference No : CMI 522 Credit : 5 || TQT : 50 LEARNING OUTCOME 1. Understand the principles of managing the customer experience. 2. Understand the customer journey in the context of an organisation. 3. Know how to manage the customer experience. UNIT24- Conducting a Management Project Reference No : CMI 524 Credit : 10 || TQT : 100 LEARNING OUTCOME 1. Know how to plan a management project. 2. Be able to conduct a management project. UNIT25- Using Reflective Practice to Inform Personal and Professional Development Reference No : CMI 525 Credit : 5 || TQT : 50 LEARNING OUTCOME 1. Understand the value of reflective practice to inform personal and professional development. 2. Know how to apply reflective practice to inform personal and professional development. UNIT26- Strategic Corporate Social Responsibility and Sustainability Reference No : CMI 608 Credit : 6 || TQT : 60 LEARNING OUTCOME 1. Understand corporate social responsibility and sustainability in organisational contexts. 2. Know how corporate social responsibility and sustainability is applied in an organisational setting. UNIT27- Principles of Leadership Practice Reference No : CMI 526 Credit : 8 || TQT : 80 LEARNING OUTCOME 1. Understand leadership practice in an organisation. 2. Understand leadership styles 3. Understand the impact of leadership within organisations. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. Management Direct As part of the program, you will get access to CMI Management Direct, which provides a rich foundation of management and resource for students. The Management Direct is packed with content, including: E-Books Articles Leader videos Idea for leaders Models and so much more... How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.