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MS-721T00 Collaboration Communications Systems Engineer
By Nexus Human
Duration 4 Days 24 CPD hours This course is intended for Collaboration Communications Systems Engineers are responsible for planning, deploying, configuring, maintaining, and troubleshooting Microsoft Teams Phone, meetings, and personal and shared space devices, including Microsoft Teams Rooms and Surface Hub. Collaboration Communications Systems Engineers have a fundamental understanding ofÿnetworking, telecommunications, audio/visual and meeting room technologies, identity and access management. They are proficient in managing and monitoring Teams Phone, meetings, and certified devices using the Microsoft Teams admin center, PowerShell, the Microsoft Teams Rooms Pro Portal, and the Call Quality Dashboard. They deploy and configure Microsoft Teams Phone with PSTN connectivity through Microsoft Calling Plans, Operator Connect, Teams Phone Mobile, and Direct Routing. Collaboration Communications Systems Engineers work with Teams Administrators, Microsoft Identity and Access Administrators, and Microsoft 365ÿAdministrators. In addition, they may work with owners of other workloads, including facilitiesÿmanagers, network engineers, security engineers, device manufacturers, telephony providers, and Microsoft Certified solutions providers. This training course is designed to give participants the knowledge and skills to become a Collaboration Communications Systems Engineer. Participants should understand the fundamentals of networking, telecommunications, audio/visual and meeting room technologies, identity and access management, and Microsoft Teams. They will gain hands-on experience configuring and deploying Microsoft Teams Phone, meetings and certified devices including Microsoft Teams Rooms and Surface Hub. The course will also cover how to manage and monitor Teams Phone, meetings, and certified devices using the Microsoft Teams admin center, PowerShell, the Microsoft Teams Rooms Pro Portal, and the Call Quality Dashboard. In addition, the course will cover configuring and deploying Microsoft Teams Phone with PSTN connectivity through Microsoft Calling Plans, Operator Connect, Teams Phone Mobile, and Direct Routing. Prerequisites Microsoft 365 and Microsoft Teams Networking, telecommunications, and audio/visual basics Identity and access management basics 1 - Introduction to Teams meetings and calling Overview of Teams meetings and events Overview of Teams Phone Overview of auto attendants and call queues Overview of Teams devices 2 - Plan for Teams Phone Plan to deploy Teams Phone Plan for Teams Phone PSTN connectivity Determine license requirements Plan for Teams Phone devices Plan and design Teams Phone features Plan for voicemail 3 - Plan for Microsoft Teams Rooms and Surface Hub Determine license requirements for Microsoft Teams Rooms and shared devices Understand differences between Microsoft Teams Rooms on Android and Windows Understand Microsoft Teams Rooms on Surface Hub 2S Understand and plan Teams Room accessories, components, and peripherals Understand Teams Rooms management options 4 - Plan and optimize network performance for Teams media Understand Teams network requirements Design network for media optimization Design and implement QoS 5 - Configure and deploy Teams Phone Configure emergency calling for Teams Calling Plans Manage and configure Microsoft PSTN numbers Configure Operator Connect and Teams Phone Mobile Configure Teams Phone policies Create and manage Teams policies Configure Audio Conferencing 6 - Configure and deploy Teams Phone with Direct Routing Design Direct Routing call flows Implement SIP trunking with Direct Routing Configure Emergency Calling for Direct Routing Extend Teams Direct Routing infrastructure Deploy and maintain a survivable branch appliance 7 - Extend Teams Phone with additional services Understand how Teams interacts with additional services Configure compliance recording in Teams Configure and integrate a certified contact center in Teams Design and deploy voice bots in Teams 8 - Manage meetings and events experiences Explore meetings and events in Microsoft Teams Configure meeting settings Create and manage meeting policies Configure audio conferencing Create and manage meeting templates and template policies Create and manage meetings customization policies Configure live events settings Create and manage live events policies Examine live events across Microsoft 365 9 - Guided project - Create and assign Teams policies to meet business requirements in Microsoft Teams Prepare 10 - Configure and manage voice users Enable users for Teams Phone Enable users for Direct Routing with Teams Phone Enable additional calling features for Teams Phone Enable users for Teams Phone Mobile 11 - Configure auto attendants and call queues Design call flows for auto attendants and call queues Configure auto attendants and call queues Deploy a channel-based call queue Configure resource accounts Configure Microsoft 365 groups for voicemail Interpret call queue conference modes Interpret call queue routing methods Configure holidays for auto attendants and call queues Configure custom music on hold 12 - Configure, deploy, and manage Teams devices Manage Microsoft Teams Phones Manage Microsoft Teams Room Systems Microsoft Teams Rooms management options Manage Surface Hub 2S devices Configure Microsoft Teams SIP gateway Manage Microsoft Teams displays Remote provisioning and sign in for Teams Phones Update Microsoft Teams devices remotely Manage Microsoft Teams device tags 13 - Guided project - Prepare meeting room experiences Prepare 14 - Monitor and troubleshoot Teams collaboration communications systems Diagnose and troubleshoot phone number assignment Diagnose and troubleshoot Teams client issues Diagnose and troubleshoot call failure and call quality issues Report on and troubleshoot Teams calls with Call Quality Dashboard Diagnose and troubleshoot Direct Routing issues Troubleshoot and monitor Teams devices Troubleshoot Teams meetings and calling Troubleshoot Teams Rooms devices
24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Financial crime is a major concern in the UK, with an estimated cost of £190 billion annually. Are you confident your organisation has the proper safeguards in place? This comprehensive Compliance Risk Management and AML Training Bundle equips you with the skills to navigate the ever-changing regulatory landscape and protect your business from financial crime. This bundle offers a well-rounded education in Risk Management, Compliance, and AML Training. You'll gain a thorough understanding of compliance frameworks, risk identification and assessment techniques, and change management strategies. Through dedicated courses, you'll delve into AML regulations, KYC (Know Your Customer) procedures, and internal audit best practices. Furthermore, you'll explore corporate risk and crisis management, financial risk mitigation strategies, and the principles of enterprise risk management as outlined by ISO 31000. Courses are Included in This Bundle: Course 01: Compliance Management Course 02: Risk Management Course 03: Certificate in Anti Money Laundering (AML) Course 04: Change Management Course 05: Internal audit skills Course 06: Corporate Risk And Crisis Management Course 07: Finance: Financial Risk Management Course 08: Enterprise Risk Management and ISO 31000 Course 09: KYC Course 10: Business Compliance Officer Course 11: Business Law Invest in your career and take the next step towards becoming a confident and knowledgeable compliance professional. Learning Outcomes of Risk Management and AML Implement a robust Compliance Management System (CMS) Identify and assess key compliance and financial risks Manage change effectively to minimise compliance disruptions Apply AML regulations and KYC procedures for customer due diligence Conduct internal audits to identify and address control weaknesses Develop a comprehensive enterprise risk management strategy Why Choose Us? Get a Free CPD Accredited Certificate upon completion of Risk Management and AML Get a free student ID card with Risk Management and AML Training program (£10 postal charge will be applicable for international delivery) The Risk Management and AML is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Risk Management and AML course materials The Risk Management and AML comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** Course 01: Compliance Management Module 1: Introduction to Compliance Module 2: Five basic elements of compliance Module 3: Compliance Management System (CMS) Module 4: Compliance Audit Module 5: Compliance and Ethics Module 6: Risk and Types of Risk Module 7: Introduction to Risk Management Module 8: Risk Management Process Course 02: Risk Management Module 01 : Introduction to Compliance Module 02 : Compliance Management System Module 03 : Basic Elements of Effective Compliance Module 04 : Compliance Audit Module 05 : Compliance and Ethics Module 06 : Introduction to Risk and Basic Risk Types Module 07 : Further Risk Types Module 08 : Introduction to Risk Management Module 09 : Risk Management Process Module 10 : Risk Assessment and Risk Treatment Module 11 : Types of Risk Management Course 03: Change Management What is Change? The Change Cycle The Human Reaction to Change The Pace of Change The Four Room Apartment Dealing with Resistance Adapting to Change Strategies for Dealing with Anger Managing Stress =========>>>>> And 8 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*11 = £143) CPD Hard Copy Certificate: £29.99 CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Compliance Officers Risk Managers Internal Auditors Financial Professionals Business Owners Legal Professionals Requirements You will not need any prior background or expertise to enrol in this bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Compliance Manager Risk Analyst Internal Auditor AML Specialist KYC Specialist Certificates CPD Accredited Digital Certificate Hard copy certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - £29.99 Please note that International students have to pay an additional £10 as a shipment fee.
Electrical safety remains a cornerstone of every successful operation where electricity powers progress. This Advanced Electrical Safety course offers a deep dive into the principles and regulations that safeguard people and property from electrical hazards. Designed to sharpen your understanding of risk management, it unpacks the critical elements of electrical safety without the need for physical attendance, making it ideal for busy professionals seeking flexible learning options. Delve into topics such as risk assessment, fault prevention, and the latest industry standards, all presented with clarity and precision. This CPD-accredited course balances essential theory with engaging insights, ensuring you remain confident and informed in managing electrical safety challenges. If you want to keep your knowledge current and your work environment secure, this course is the intelligent choice. Learning Outcomes: Demonstrate in-depth knowledge of electricity safety precautions Understand the key detail of direct current Learn how to conduct risk assessments Understand the process of development and training in the hospitality management industry Learn key detail on voltage and resistance Learn key strategies and techniques of combined inspection and testing It's your chance to start with our Engineering & Technology course and give your resume the stamp of approval that employers are looking for. So, pick up your card now and fill up your virtual basket with this highly-rated Advanced Electrical Safety - CPD Accredited online training program from Training Express Still not convinced? Take a glimpse of the key benefits you'll get with - Lessons prepared in collaboration with Professionals User-friendly Learner Management System (LMS) Syllabus designed in line with the standards of the UK Education System Updated Study Materials focusing both on Knowledge and Skill based training Guidance to expand in 'a' territory and move forward with Electrician profession Free Assessment to test learners' knowledge and skills Course Curriculum: Module 01: Safety Precautions Module 02: Direct Current Module 03: Alternating Current Basics Module 04: Voltage and Resistance Module 05: Capacitance and Capacitors Module 06: Working Safely with Electrical Equipment Module 07: Electrical Incidents Module 08: Risk Assessment Module 09: Reducing and Controlling Risks Module 10: Combined Inspection and Testing Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing the Advanced Electrical Safety - CPD Accredited course. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this Advanced Electrical Safety - CPD Accredited course, you will qualify for the CPD Quality Standards (CPD QS) certified certificate from Training Express. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? The Advanced Electrical Safety - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Advanced Electrical Safety - CPD Accredited training.
Become skilled in teaching and learn what it takes to become a successful teacher in the UK. Find out all about School Administrator Training - CPD Accredited and prepare for a rewarding career in teaching. Comprised of 11 modules, this course will teach you: Demonstrate in-depth knowledge of the role and responsibilities of a School Administrator Identify the different types of schools in the UK and stages of child development Develop the school curriculum and find strategies to develop schools and teachers Monitor the school's admission, attendance, dropout and transfer Safeguard the safety & welfare of students in compliance with The Children Act 1989 Understand the different behavioural issues and problems of students, such as bullying and drug taking Maintain toilet and washing facilities, water supplies and outdoor spaces Provide SEN learning support to children with autism, ADHD and dyslexia Show excellent time management, organising and problem-solving skills Ensure a safe and productive school environment for staff and pupils After completing the course, you will be confident in your skills to nail any interview in this field, and the certification will allow you to get noticed by employers. Yeah, that's right, there's a CPD certification available for free after you complete this course! The exams and assessments are also free, so you can focus more on studying the course and less on paying for stuff. This course is a value for money and the 1000 reviews that Training Express already has act as a testament to how good we are at training people. Our courses are designed and developed by teams of people who give their best effort to ensure you get the best learning experience possible for such a low price. Enrol now and learn without worries. Train with Training Express and prepare for a career in Teaching in the UK. Course Curriculum: Module-1: Introduction to School Administration Module-2: Types of Schools in the UK Module-3: Workplace Development Module-4: Creating and Maintaining a School Culture Module-5: Educational Administration and Management Module-6: Safeguarding Students Module-7: Child Development Module-8: Serious Behavioural Issues and Problems of Students Module-9: Managing School Premises Module-10: Safety and Maintenance As an Administrator Module-11: Self-Management and Dealing with Stress Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Disclaimer: The CPD approved course is owned by E-Learning Solutions Ltd and is distributed under license. Accredited Certificate After successfully completing this School Administrator Training - CPD Accredited course, you will qualify for the CPD Certification Service (CPD UK) certified certificate from Training Express. Why Choose The CPD Certification Service Accredited Course? With 25 years of experience in the Continuous Professional Development sector, CPD Certification Service (CPD UK) is the leading CPD accreditation organisation in the UK, working across all industry sectors. The CPD Certification Service provides recognised independent CPD accreditation compatible with global CPD requirements. Hundreds and thousands of professionals recognise the CPD Certified symbol as the qualitative benchmark that reflects and sets the industry standards. CPD UK evaluates learning activities to the highest standards and courses are certified against the universally accepted structured checklist. CPD 10 CPD hours / points Accredited by The CPD Certification Service Who is this course for? The School Administrator Training - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our School Administrator Training - CPD Accredited training.
CPD Level 2 in Hospitality Management
By iStudy UK
Hospitality industry is one of the rapidly growing industries all over the world. Due to increasing social connectivity and globalization, modern citizens are increasing into experiencing the world like never before. If you want to be the part of this growing horizon, this certificate course is for you. This course will render the extensive knowledge and practical experience required to become a professional in this sector. Learn how to systematically manage hotels, restaurants, tourist spots and turn these into billion dollar ventures. If you want to start your own company, this course equips you with the right kind of skills too! Course Highlights CPD Level 2 in Hospitality Management is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed CPD Level 2 in Hospitality Management into 13 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 7 hours, 55 minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose CPD Level 2 in Hospitality Management Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? CPD Level 2 in Hospitality Management is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our CPD Level 2 in Hospitality Management is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Hospitality Introduction to Hospitality 00:15:00 Characteristics of the Hospitality Industry 00:15:00 Relationship Between the Hospitality Industry and Tourism 00:15:00 Types of Accommodation 00:15:00 Types of Room 00:30:00 Types of Hotel Guests 00:15:00 Hospitality Management Introduction to Hospitality Management 01:00:00 Influences Which Affect the Industry 00:15:00 The Development of the Hospitality Industry 01:00:00 Hospitality Brands 00:15:00 Accommodation 01:00:00 Food Service 01:00:00 Successful Quality Management 01:00:00 Mock Exam Mock Exam- CPD Level 2 in Hospitality Management 00:20:00 Final Exam Final Exam- CPD Level 2 in Hospitality Management 00:20:00
Protecting your back isn’t just about lifting with your legs—it starts with the right knowledge. This CPD Accredited Manual Handling Training course is designed to give individuals and professionals a clear, no-nonsense understanding of how to move and handle objects safely in the workplace. Whether you're in logistics, care, retail, or office-based roles, the course keeps things straightforward while covering the essential principles of safe movement, posture, and injury prevention. Delivered entirely online, this course fits neatly around your schedule—no heavy lifting required. It’s informative, accessible, and built to sharpen awareness of everyday risks that can often go unnoticed. With engaging content, visual aids, and clear guidance, it’s an ideal way to stay informed and up to date. Learn how to handle tasks sensibly, reduce strain on your body, and apply smart techniques that support long-term wellbeing at work. Course Curriculum: Module 01: Introduction, Legislation and Guidance Module 02: Manual Handling Hazards and Injuries Module 03: Manual Handling Risk Assessments Module 04: Controlling and Reducing the Risks Module 05: Safe Lifting Techniques Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this Manual Handling Training - CPD Accredited course, you will qualify for the CPD Quality Standards (CPD QS) certified certificate from Training Express. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? The Manual Handling Training - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Manual Handling Training - CPD Accredited training.
Learn to reach your full potential by taking our Venipuncture Level 3 and leap up the career ladder of your choice. You can become quickly skilled in the field by enrolling in this bestselling course and stand proudly above applicants and candidates as you impress your future employer. This course has been specially designed by industry experts and specialists to rapidly coach learners just like you and help you succeed in your ambitions. We are committed to supporting you all the way and our dedicated staff will be available 24/7 to answer any queries or resolve technical problems. The learning modules are small but intensive and crafted to help you gain maximum knowledge in the minimum time. This will also give you approved accreditation from CPD and allow you to study anywhere and at any time. We work to your requirements, not the other way round. Let us help you by accepting our gift of learning with Venipuncture Level 3 and a high-flying job in a relevant field could soon be yours. Why Prefer Our Venipuncture Course? Opportunity to earn a certificate that is accredited by CPDQS. Get a free student ID card! (£10 postal charge will be applicable for international delivery). Innovative and engaging content. Free assessments. 24/7 tutor support. ****Course Curriculum**** Here are the topics you will cover in this Course: ***Venipuncture Level 3*** Module 01: Blood Circulation, Function, and Composition Module 02: Phlebotomy Equipment Module 03: Routine Venipuncture Module 04: Venipuncture Complications and Pre-Examination Variables Module 05: Special Blood Collection Procedure Module 06: Infection Control and Risk Management Assessment Process Once you have finished the learning stages in this course, your abilities will be assessed by an automated multiple-choice question session, after which you will receive the results immediately. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This Course Right for You? This has been professionally designed for motivated learners who are looking to add a new skill to their CV and stand head and shoulders above the competition. Learn the latest industry-specific information with this course. Enrol on this course and learn a new professional skill from anywhere, at any time! Requirements Enrol on this course with no formal entry requirements! If you have a passion for knowledge and want to learn something new, register on this course without any delay. We only ask that all students have a passion for learning and literacy, and be over the age of 16. Complete the online course from your computer, tablet, or smartphone, and learn in a way that suits you. Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.
