17674 Courses in Cardiff delivered Online

Do you want to brush up on your communication skills? Do you get nervous while communicating both verbally and nonverbally? If you do so, this course comes to your rescue! This comprehensive course describes the importance of strong business communication skills for career development. With this course, take the opportunity to get closer to mastering the most powerful communication skills, from professional writing to business presentations, verbal to non-verbal communication, and written communication to electronic communication. With units ranging from communicating with graphics, representing your boss to supporting and building partnerships with your boss and colleagues, the course provides a comprehensive knowledge of developing business connections that increase productivity, employee loyalty, customer satisfaction and build trust. In just 2 Hours 26 minutes you will: Develop the ability to communicate effectively with superiors, colleagues, and staff Effectively convey and receive messages in person and through phone, email, text message and social media Make a solid first impression and impress your boss, teammates, and clients Appear approachable and excel at both face-to-face and written communication Become an excellent communicator and know what form of communication to use Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who is this course for? Level 2 Certificate in Workplace Communication Skills is suitable for anyone who want to gain extensive knowledge, potential experience and professional skills in the related field. This course is designed by industry experts so you don't have to worry about the quality. Most importantly, this course does not require any experience or qualification to get enrolled. You will learn everything that is required from this course directly. This is a great opportunity for all student from any academic backgrounds to learn more on this subject. This qualification is ideal for: Managers Team Leaders Executives Administrators Employees Businesspeople Directors

The Canine First Aid Training for Dog Trainers is designed to offer support, confidence and reassurance to all dog owners and those involved professionally in pet care industries. The course will give you the knowledge to help your pet or any other dog should an accident happen. You will learn vital skills such as recognising when there is something seriously wrong. Learn how to take a dog's pulse, check if they are breathing, recognise if there is something seriously wrong and give CPR if necessary, recognition and treatment for common First Aid emergencies, including bleeding, choking, poisoning, head injuries, heat exhaustion, how to help if they were hit by a car and lots more.  Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who is this course for? Canine First Aid Training for Dog Trainers is suitable for anyone who want to gain extensive knowledge, potential experience and professional skills in the related field. This is a great opportunity for all student from any academic backgrounds to learn more on this subject.

Think forklifts are just for lifting? Think again. The world of warehouses, construction, retail and logistics depends on skilled forklift operators who know how to move heavy loads with safety and precision. Our Forklift Training Course offers you the knowledge to operate forklifts with care, confidence and full awareness of your surroundings—without leaving your seat. This course dives into forklift types, load capacities, risk awareness, operational checks, and how to avoid common (and costly) mistakes. Whether you're just curious or aiming for a better job in a growing field, this course has you covered. In the UK alone, forklift operation is one of the most in-demand skills in transport and storage—an industry that’s seen steady growth of 9.2% in the past two years. With this online Forklift Training Course, you’ll gain vital insights into forklift safety, daily inspections, manoeuvring techniques and legal responsibilities—all delivered in a way that makes sense. So, if you're looking to move up in logistics, warehousing, or construction support roles, this course puts you in the driver’s seat—figuratively speaking. Learn what matters, skip what doesn’t, and get forklift savvy today. Learning Outcomes: Get detailed idea on different types of lift trucks and their key components Learn how to drive lift trucks and operation of hydraulic controls Get trained on pre-shift inspection process and SOPs Safe moving handling of loads including loading and unloading procedures Be skilled in refueling, recharging and understand the operational risk, hazards involved Gain brief idea on PUWER 1998 regulations and general safety measures Employer Obligation: According to Regulation 9 of the Provision and Use of Work Equipment Regulations 1998 (PUWER 98), it is the duty of every employer to guarantee that employees receive sufficient training prior to using work equipment. Key Features of the Forklift Training Course : Instant e-certificate Fully online, interactive course with audio voiceover Developed by qualified professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases *** Additional Gifts *** Free Life coaching Course *** (Offer Ends Soon) *** This fully online interactive forklift training with full audio voiceover consists of 7 lessons delivered in 2 hours. The training materials of this course are available online for you to learn and revise at your own time & pace. Course Curriculum The detailed curriculum outline of our Forklift Training course is as follows: ****Forklift Training*** Module 01: Introduction to Forklifts Forklifts and key components Truck frame and Counterweight Carriage, power source and mast Module 02: Types of Forklifts Industrial reach forklift trucks Industrial counterbalance and side loader forklifts Rough terrain and telescopic handler forklifts Pedestrian operated pallet trucks Module 03: Operating Forklifts Safely Forklift vehicle inspection Manoevering the forklift Control mechanisms Mounting and dismounting Start-up and moving procedure Module 04: Moving and Handling Loads Safely Tilting masts Raising the load Loading and unloading using a forklift on inclines Jibs, Slings and lifting rings Causes of tipping Module 05: Refueling and Recharging Safely Refueling forklifts with Liquid Propane Gas (LPG) or petrol or diesel Battery care and recharging General safety points Battery charging procedure Module 06: Operational Risks and Hazards Forklift operation hazards at the worksite Safety rules and regulations of forklift Pedestrian incident reduction Mortal dangers caused by forklifts Module 07: Regulations and Safety Measures Operational risk assessment Travelling, loading and unloading safety tips Shift ending best practices And much more Accreditation This Forklift Training is CPD Quality Standards Accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Forklift Training course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. Assessment At the end of the course, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven't, there's no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself. CPD 10 CPD hours / points Accredited by The CPD Quality Standards Who is this course for? You don't need to hold a UK driving licence to drive a forklift truck or undertake forklift training and there is no legal requirement, unless you wish to drive the forklift truck on the public highway. So the course is open for anyone. Career path After completing this Forklift Training course, you'll be prepared with the knowledge and abilities to perform forklift operation smoothly and pursue careers as: Forklift Operator Forklift Driver Deport Driver Forklift Engineer Forklift Truck Driver Warehouse Operator Forklift Drivers can earn from £30,000 - £35,000 per annum. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.

Getting Started MSc Finance and Management is a globally recognised finance qualification suitable for experienced finance professionals who like to kick start their career in finance. The programme is designed to provide students with advanced knowledge and skills in financial management, enhancing their career prospects in the finance industry. UCLAN awards the degree and is suitable for those who have completed a relevant postgraduate diploma. The Master's in Finance and Management is a 9-month Top-Up programme focused solely on the dissertation module. Students must undertake independent research, demonstrating their ability to apply advanced research techniques to a finance-related topic. This module carries 60 credits and enables students to showcase their knowledge, understanding, and research skills in financial management. Throughout the programme, students receive support from experienced academics and industry professionals who provide guidance and feedback on their research projects. The programme is delivered through online webinars and independent study, allowing students to balance their studies with work and personal commitments. The MSc Finance and Management Top Up is awarded and delivered by the University of Central Lancashire through distance learning. School of Business and Technology London partners with Chestnut Education Group to promote this programme. About Awarding Body Founded in 1828, the University of Central Lancashire is a public university based in Preston, Lancashire, England. Today, UCLAN is one of the largest in the United Kingdom, with a student and staff community of nearly 38,000. At present, the University has academic partners in all regions of the globe, and it is on a world stage that the first-class quality of its education was first recognised. In 2010, UCLAN became the first UK modern Higher Education institution to appear in the QS World University Rankings. In 2018, the Centre for World University Rankings estimated Central Lancashire to be in the top 3.7 per cent of all global universities, highlighting the growth the University has made in offering students real-world learning experiences and reflecting the University's extensive pool of academic talent. Ranked in the top 7% of universities worldwide. Student Communities from more than 100 countries WES Recognised Qualifi is a UK Government (Ofqual.gov.uk) regulated awarding organisation and has developed a reputation for supporting relevant skills in a range of job roles and industries, including Leadership, Enterprise and Management, Hospitality and catering, Health and Social Care, Business Process Outsourcing and Public Services. Qualifi is also a signatory to BIS international commitments of quality. The following are the key facts about Qualifi. Regulated by Ofqual.gov.uk World Education Services (WES) Recognised Assessment Major Project No examinations Entry Requirements Qualifi Level 7 Diploma in Accounting and Finance Applicants should normally have a good first degree or equivalent and be working in or have recently worked within the accounting and finance arena. If English is not your first language, you will be expected to demonstrate a certificated level of proficiency of at least IELTS 6.5 (Academic level) or equivalent English Language qualification. Progression Upon completion of the degree, graduates will possess the necessary skills and knowledge to pursue various career opportunities in finance, including roles in financial analysis, investment banking, risk management, corporate finance and financial planning. Additionally, the programme serves as a solid foundation for further study or research in finance. Upon completion, students will have produced an original research piece demonstrating expertise in financial investigation. This provides a significant advantage in the job market, particularly for roles requiring advanced research skills or knowledge of financial investigation techniques. Graduates of the MSc Finance and Management programme are well-prepared to pursue careers in law enforcement, regulatory agencies, financial services, and consulting. Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. Structure MSc Finance and Management Top Up Programme Structure Dissertation Module Delivery Methods The MSc Finance and Management Top Up is awarded and delivered by the University of Central Lancashire through distance learning. The University of Central Lancashire (UCLan) offers a range of distance learning options for students who require the flexibility to study remotely. These options include online courses, blended learning, and supported distance learning. UCLan's distance learning courses are designed to provide students with the same high-quality education as on-campus courses, with access to resources such as video lectures, online discussion forums, and interactive assessments. The University also provides a range of support services for distance learning students, including academic support, technical support, and access to the University's library and online resources. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.

Duration 5 Days 30 CPD hours This course is intended for This course is intended for administrators in a Microsoft-centric environment who want to build reusable units of automation, automate business processes, and enable less-technical colleagues to accomplish administrative tasks. Overview Describe the correct patterns for building modularized tools in Windows PowerShell Build highly modularized functions that comply with native PowerShell patterns Build controller scripts that expose user interfaces and automate business processes Manage data in a variety of formats Write automated tests for tools Debug tools This course covers advanced Windows PowerShell topics, with an emphasis on building reusable tools. Students are introduced to workflow, engage in best practices, and learn a variety of script development and toolmaking techniques. Tool Design Tools do one thing Tools are flexible Tools look native Start with a Command Why start with a command? Discovery and experimentation Build a Basic Function and Module Start with a basic function Create a script module Check prerequisites Run the new command Adding CmdletBinding and Parameterizing About CmdletBinding and common parameters Accepting pipeline input Mandatory-ness Parameter validation Parmeter aliases Emitting Objects as Output Assembling information Constructing and emitting output Quick tests An Interlude: Changing Your Approach Examining a script Critiquing a script Revising the script Using Verbose, Warning, and Informational Output Knowing the six channels Adding verbose and warning output Doing more with verbose output Informational output Comment-Based Help Where to put your help Getting started Going further with comment-based help Broken help Handling Errors Understanding errors and exceptions Bad handling Two reasons for exception handling Handling exceptions in our tool Capturing the actual exception Handling exceptions for non-commands Going further with exception handling Deprecated exception handling Basic Debugging Two kinds of bugs The ultimate goal of debugging Developing assumptions Write-Debug Set-PSBreakpoint The PowerShell ISE Going Deeper with Parameters Parameter positions Validation Multiple parameter sets Value from remaining arguments Help messages Aliases More CmdletBinding Writing Full Help External help Using PlatyPs Supporting online help ?About? topics Making your help updatable Unit Testing Your Code Sketching out the test Making something to test Expanding the test Going further with Pester Extending Output Types Understanding types The Extensible Type System Extending an object Using Update-TypeData Analyzing Your Script Performing a basic analysis Analyzing the analysis Publishing Your Tools Begin with a manifest Publishing to PowerShell Gallery Publishing to private repositories Basic Controllers: Automation Scripts and Menus Building a menu Using UIChoice Writing a process controller Proxy Functions A proxy example Creating the proxy base Modifying the proxy Adding or removing parameters Working with XML Data Simple: CliXML Importing native XML ConvertTo-XML Creating native XML from scratch Working with JSON Data Converting to JSON Converting from JSON Working with SQL Server Data SQL Server terminology and facts Connecting to the server and database Writing a query Running a query Invoke-SqlCmd Thinking about tool design patterns Design tools that use SQL Server for data storage Final Exam Lab problem Break down the problem Do the design Test the commands Code the tool

Duration 2 Days 12 CPD hours This course is intended for This is an intermediate level training course, designed for experienced Java developers and architects who need to identify, design, and implement web services. We will explore and apply the terminology, the specification, the processes and technologies specific to web services. Students should have at least a year of practical development experience with Java and servlets, and should be familiar with XML and JSON. Overview This 'skills-centric' course is about 50% hands-on lab and 50% lecture, designed to train attendees in core RESTful development skills, coupling the most current, effective techniques with the soundest industry practices. Working within in a hands-on learning environment, guided by our expert team, attendees will learn to: Understand and apply the basic concepts of REST Understand and intelligently discuss the similarities and differences between RESTful services and SOAP-based services Appreciate the security concerns associated with RESTful services Design, develop, and deploy real-world RESTful Services Effectively define and design endpoints Work with query parameters Determine the best format to use for exchanging data Understand the principles associated with HTTP methods and how to stay congruent to them Extend the semantics of the RESTful service beyond the HTTP methods Implement RESTful services using JAX-RS to Handle various HTTP methods Use different approaches for parameters Deal with content negotiation Work with different data formats including XML and JSON Handle exceptions Implement RESTful Java clients Develop JAX-RS Java clients using the JAX-RS 2.0 Client API Manage different Web targets Deal with content negotiation on the client Work with different data formats including XML and JSON Properly process server responses Implement JAX-RS Filters and Interceptors Intercept and manipulate service requests and responses Dynamically register interceptor to resources Understand the concept of NameBinding Discover asynchronous JAX-RS processing Implement an asynchronous JAX-RS service endpoint Register response listeners Geared for experienced Java developers, Java REST Essentials is a two day, lab-intensive services training course that introduces developers to the core concepts, principles, and Java implementations for RESTful services. Today's development environments are increasingly dominated by sophisticated tooling that makes the implementation of RESTful services less arduous. The proper design of these services is far more complex and demanding. Java RESTful Service Essentials focuses on providing an understanding of the fundamental principles and technologies that are used in building these services. This understanding is critical to being able to diagnose, troubleshoot, tune, and perform other lifecycle activities. Session: Working with REST Overview of REST Designing RESTful Services JAX-RS Lesson: Introduction to JAX-RS @Path: URI Matching JAX-RS Content Negotiation JAX-RS Request and Response JAX-RS Client API JAX-RS Filters and Interceptors Asynchronous JAX-RS Additional course details: Nexus Humans Java REST Essentials (TT7305) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Java REST Essentials (TT7305) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Equip yourself with essential skills to support Special Educational Needs (SEN) students. Learn strategies and techniques to foster inclusive learning environments.

Description Beginners Portuguese Course is designed to teach learners the basic grammar rules, typical and common expressions, and pronunciation techniques

This very practical workshop has a simple objective: to help you prepare, design and deliver memorable and high-quality presentations. This programme will help you: Use a proven, structured tool-kit when designing and developing presentations Benefit from short cuts and best practice when designing and using Powerpoint presentations Select the right information, examples, exercises and activities - and use them well Prepare and structure a presentation or session appropriate to the audience, and to best achieve your objectives Maintain audience or group interest Develop and practise presentation skills to improve your voice tone, speech power and body language Use practical methods to control nerves and anxiety - develop higher levels of confidence and credibility Command a room, hold attention and create a high impact 1 Introduction Personal objectives Key messages and learning objectives of the workshop 2 Presentation skills What does good look like? Exercise: Characteristics of high/low impact presentations Presenting yourself as a 'winner' The energy / attitude model Exercise: Being a winner 3 Preparation skills - eight steps to preparing a great presentation, plus Powerpoint tips •The magic circle• How to 'assume the role' when presenting• The eight steps• Step 1 - develop your objectives- The five questions that you must answer before preparing your presentation- Defining your objectives and outcomes- Creating a first draft- Step 1 exercise• Step 2 - analyse your audience- Doing your homework: audience, event, venue- Developing a pre-event check-list- Methods and means for researching your audience- Step 2 exercise• Steps 3 and 4 - structure the main body of your presentation and state the main ideas- Ways to structure your presentation for maximum impact- Balancing and managing content and topics- Organising your information: 6 options and methods- Your 'one main point' and creating a 30-second summary- Steps 3 and 4 exercises• Step 5 - decide on supporting information, using the toolkit- Making your case convincing: ways to support your claims- Selecting and using relevant and interesting examples- Quotes, case studies and printed material- Presenting statistics, tables and graphs- Ways of maintaining visual interest- Transitions and links, creating a 'golden thread'- Step 5 exercise: Creating compelling stories and anecdotes4• Step 6 - create an effective 'opening'- Claiming the stage and creating a good first impression- The three most powerful ways of opening a presentation- The five elements of a strong opening- Step 6 exercise: Participants work individually to prepare an opening, focusing onpersonal introduction, and then deliver to the group, with structured feedback• Step 7 - develop transitions- Step 7 exercise / examples• Step 8 - create an effective close- Signalling and sign-posting; the importance of, and how to do it effectively- Five ways to close a presentation successfully- Step 8 exercise / examples• Presentation design and Powerpoint- An interactive review of participants' own real-life past presentations and advanced tipsand techniques on using Powerpoint effectively 4 Facilitation skills The three main types of group activity - triads, teams and main group How to select the right activity, define the objectives, set it up and run the debrief Using energisers - with examples Exercise: Dealing with 'difficult' behaviours Exercise: Working in triads, design and deliver 5 Tips and tricks: presentation and facilitation 10 reasons why facilitation fails Five golden rules for success Defining the session goals and the facilitation plan Open and closed questions - why and when to use Using a 'car park' to manage unresolved issues Using AV aids - tips and tricks Exercises: Including participants working in pairs to prepare a short section form of one of their own presentations 6 Putting it all together Summary of key learning points Action plan

At some point in your life you will have attended a training course or workshop, but what happens when you are asked to deliver one? Some people relish the opportunity while others are challenged by it. Whatever you feel about training others, it is a skill that is admired and can be studied and learned. With the trainer you will be learning the techniques, skills and understanding you need and you will have the chance to deliver a short training session to others, receive feedback and having the confidence to deliver it for real in your job. The training will comprise one day followed by a half day when all those able to attend will deliver and have feedback on a 20 minute training activity. To be able to create and maintain an environment conducive to learning and engagement To understand basic learning theory and practice and the difference between training, facilitating and learning To understand how adults learn and how to apply it as a trainer To be able to plan and deliver a training activity using the appropriate set of skills and behaviours To be able to review and evaluate learning and identify how outcomes are met To manage the learning process and the participant engagement in the training environment To be able to present effectively and appropriately to a variety of audiences To deliver and receive feedback on a short delivered training activity with peers To review and evaluate learning and have an action plan to take back and put into practice DAY ONE (full-day) 1 Welcome, housekeeping, how the day will be run Introductions (and making the most of them) Warm up - breaking the ice followed by review and feedback Creating an environment conducive to learning and engagement; managing expectations well as a trainer Group task with feedback and review in plenary 2 What is training and how do adults learn? Trainer input: David Kolb's Learning Cycle Group tasks 3 How to plan a session and what to include - trainer input Starting at the end and working backwards Linking outcomes to purposeful activities Practice task and planning time for day two using a template 4 The skills and behaviours of a brilliant trainer Modelling skills and behaviours Creative task and discussion 5 Mini reviewing task De-brief - using reviewing in training 6 How to manage the process Trainer input followed by practice Paying conscious attention to language (verbal and non verbal), feelings and responses in the room and managing yourself as a trainer 7 The trainer's toolkit #1 Key tools, materials and templates Choosing different tools and approaches with different audiences Know your audience 8 The trainer's toolkit #2 Key tools, materials and templates continued Addressing trainer good practice 9 Review, evaluation and action planning activities Why and what should we be evaluating and why it's important Action planning task Group review task DAY TWO (half-day) The day will comprise a series of 30 minute timed sessions where each delegate will present and deliver a training activity with the group. The training activity will be prepared and planned in advance and will take 20 minutes (+ or - 2 minutes) to deliver in real time. This will be followed by review and feedback from the trainer and peers to complete the total of 30 minutes as a time slot. Reiteration of the task and discussion can take place with the trainer if needed, and there is time included in Day One to support the training planning.