9524 Courses in Cardiff delivered Online

Discover how to elevate your career as an executive assistant or personal assistant with our comprehensive EA Mastery Workshop. Gain new skills, strategies, and tools to maximize your impact and achieve success.

Gain essential knowledge and practical skills related to nebuliser therapy with our comprehensive e-learning course. Designed for healthcare professionals, students, caregivers, and individuals interested in medical care. Join now!

2 QLS Endorsed Course | CPD Certified | Free PDF + Hardcopy Certificates | 80 CPD Points | Lifetime Access

Overview Convincing strangers or assisting them over the phone can be a very challenging task. However, we can make this job easy for you with our exclusive Online Telephone Receptionist Course. This course is designed to deliver quality training and prepare you for the responsibilities. The course is divided into 12 informative modules. These modules will teach you the key skills you need to become a proficient telephone receptionist. Here, you will also get to learn how to represent your organisation in the right manner. Furthermore, the course will help you work on your time management and organisational skills. By the end of the course, you will be able to establish effective communication through the telephone.  So, what are you waiting for join today and start learning! Course Preview Learning Outcomes Acquire the core business telephone skills Learn how to properly represent your boss and your organisation Improve your time management and organisation skills Grasp the strategies for effective communication Familiarise yourself with the challenges associated with this role Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Meticulously crafted engaging and informative tutorial videos and materials Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email What Skills Will You Learn from This Course? Telephone skills Time management Organising Who Should Take this Online Telephone Receptionist Course? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Online Telephone Receptionist Course is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Online Telephone Receptionist Course Certification After completing and passing the Online Telephone Receptionist Course successfully, you will be able to obtain a Recognised Certificate of Achievement. Learners can obtain the certificate in hard copy at £14.99 or PDF format at £11.99. Career Path​ This exclusive Online Telephone Receptionist Course will equip you with effective skills and abilities and help you explore career paths such as  Personal Secretary Receptionist Office Admin Module 01: Additional Challenges Additional Challenges 00:07:00 Module 02:Communication (I) Communication (I) 00:07:00 Module 03: Communication (II) Communication (II) 00:08:00 Module 04:Core Skills Required Core Skills Required 00:11:00 Module 05:Organizing and Planning (I) Organizing and Planning (I) 00:07:00 Module 06: Organizing and Planning (II) Organizing and Planning (II) 00:07:00 Module 07: Self-Management (I) Self-Management (I) 00:07:00 Module 08: Self-Management (II) Self-Management (II) 00:07:00 Module 9:Time Management (I) Time Management (I) 00:07:00 Module 10:Time Management (II) Time Management (II) 00:08:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

The NASM Certified Nutrition Coach (CNC) is your education solution for guiding clients toward optimal nutrition choices for health- and wellness-related outcomes. The course arms you with evidence-backed nutrition science that has been peer-reviewed by multiple experts in the industry. It also teaches you how to use behavior change and coaching strategies with your clients to develop long-lasting weight loss and healthful nutrition habits.

Give a compliment to your career and take it to the next level. This Human Resources Management will provide you with the essential knowledge and skills required to shine in your professional career. Whether you want to develop skills for your next job or want to elevate skills for your next promotion, this course will help you keep ahead of the pack. The Human Resources Management incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can reinforce your professional skills and essential knowledge, reaching out to the level of expertise required for your position. Further, this course will add extra value to your resume to stand out to potential employers. Along with this course, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free. What other courses are included with this Human Resources Management? Course 1: HR And Recruitment Consultant Training - Level 4 Course 2: Virtual Interviewing for HR Course 3: Performance Management Course 4: Payroll Management - Diploma Course 5: UK Employment Law and Employee Rights Diploma Course 6: Leadership & Management Diploma Course 7: Effective Communication Skills Diploma Course 8: Conflict Management Course 9: GDPR Data Protection Level 5 Course 10: Level 2 Microsoft Office Essentials So, enrol now to advance your career! Benefits you'll get choosing Apex Learning for this Human Resources Management: One payment, but lifetime access to 11 CPD courses Certificate, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable and in-demand skills without leaving your home. How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. Curriculum Course 1: HR Management Level 2 Introduction to Human Resources Employee Recruitment and Selection Procedure Employee Training and Development Process Performance Appraisal Management Employee Relations Motivation and Counselling Ensuring Health and Safety at the Workplace Employee Termination Employer Records and Statistics Essential UK Employment Law Course 2: HR And Recruitment Consultant Training - Level 4 Introduction to Recruitment: Importance and Implications An Overview of the Recruitment Industry The UK Recruitment Legislation Sales and Selling in the Recruitment Industry The Recruitment Process Key Performance Indicators for the Recruitment Industry Candidate Attraction for Recruitment Candidate Management Candidate Interview Processes Client Acquisition Client Strategy in the Recruitment Sector Course 3: Virtual Interviewing for HR An Introduction to Virtual Interviewing 2: Interviewer's Perspective 3: Interview Preparation 4: Picking a Tech to Use 5: Attract and Hire the Best Talents 6: Final Thoughts and Onboarding Course 4: Performance Management 01: Introduction 02: Performance 03: Key Performance Indicators 04: Reporting 05: Rewarding 06: Conclusion Course 5: Payroll Management - Diploma Sage 50 Payroll for Beginners 1: Payroll Basics 2: Company Settings 3: Legislation Settings 4: Pension Scheme Basics 5: Pay Elements 6: The Processing Date 7: Adding Existing Employees 8: Adding New Employees Sage 50 Payroll Intermediate Level 1: The Outline View and Criteria 2: Global Changes 3: Timesheets 4: Departments and Analysis 5: Holiday Schemes 6: Recording Holidays 7: Absence Reasons 8: Statutory Sick Pay Course 6: UK Employment Law and Employee Rights Diploma Module 01: Basic of Employment Law Module 02: Legal Recruitment Process Module 03: Employment Contracts Module 04: Employee Handbook Module 05: Disciplinary Procedure Module 06: National Minimum Wage & National Living Wage Module 07: Parental Right, Sick Pay & Pension Scheme Module 08: Discrimination in the Workplace Module 09: Health & Safety at Work Module 10: Dismissal, Grievances and Employment Tribunals Module 11: Workplace Monitoring & Data Protectionl Course 7: Preventing Workplace Violence and Harassment Level 3 Workplace Management: Violence Workplace Management: Harassment Course 8: Effective Communication Skills Diploma 01: Business Communication 02: Verbal and Non-verbal Communication 03: Written Communication 04: Electronic Communication 05: Communicating with Graphic 06: Effectively Working for Your Boss Course 9: Conflict Management 01: Introduction 02: Understand the Keys to Conflict 03: How Misunderstandings Arise and the Solution 04: Personality Types in Conflict 05: Escalation of Conflict 06: De-escalating Conflict 07: Closing Section Course 10: GDPR Data Protection Level 5 01: GDPR Basics 02: GDPR Explained 03: Lawful Basis for Preparation 04: Rights and Breaches 05: Responsibilities and Obligations Course 11: Level 2 Microsoft Office Essentials Excel 2016 Word 2016 PowerPoint 2016 Access 2016 CPD 115 CPD hours / points Accredited by CPD Quality Standards Career path Having these various certifications will increase the value in your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included

Description: Often time's people hear about call centre jobs but are never sure if they will be able to do them. You should not be worried given though given that any call centre usually provides a manuscript in order to help you provide unparalleled service. And this course will do a similar thing to get you trained up for this kind of job. With this Call Centre Agents Training Course course, you will learn how to communicate verbally, understand your customer base, improve listening skills, identify tools to facilitate communication and so much more. So if you want to succeed in this field, get this course now. Learning Outcomes : The nuances of body language and verbal skills. Aspects of verbal communication such as tone, cadence, and pitch. Questioning and listening skills. Ways of delivering bad news and saying no. Effective ways to negotiate. The importance of creating and delivering meaningful messages. Tools to facilitate communication. The value of personalizing interactions and developing relationships. Vocal techniques that enhance speech and communication ability. Techniques for managing stress. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Call Centre Agents Training Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Call Centre Agents Training Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Course Overview (Call Centre Agents Training Course) 00:05:00 What's Missing in Telephone Communication? 00:15:00 Verbal Communication Techniques 00:15:00 Who are Your Customers? 00:15:00 To Serve and Delight 00:05:00 Did You Hear Me? 00:15:00 Asking the Right Questions 00:15:00 Saying No 00:05:00 Sales by Phone 00:10:00 Taking Messages99 00:05:00 Staying Out of Voice Mail Jail 00:05:00 Closing Down the Voice 00:10:00 Cold and Warm Calls 00:15:00 Developing a Script 00:15:00 Perfecting the Script 00:15:00 Handling Objections 00:30:00 Negotiation Techniques 00:15:00 It's More Than Just a Phase 00:15:00 Phone Tag and Getting the Call Back 00:15:00 This is My Mentor 00:05:00 Stress Busting 00:05:00 News from Within 00:15:00 Mock Exam Mock Exam- Call Centre Agents Training Course 00:20:00 Final Exam Final Exam- Call Centre Agents Training Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

🚧 Heighten Your Safety Acumen: Hazard Recognition Training! 🚀 Are you ready to transform your approach to workplace safety and become a hazard recognition expert? Enroll in our Hazard Recognition Training, a comprehensive program meticulously designed to enhance your ability to identify, assess, and control workplace hazards. Join us on a journey where safety consciousness meets proactive risk management. 🌟 Module 1: Introduction to Hazard Recognition Training and Assessment Commence your training with Module 1, offering a comprehensive introduction to hazard recognition training and assessment. Develop a keen understanding of the principles that form the foundation of recognizing and assessing potential workplace hazards. 🚨 Module 2: Hazard Control and Emergency Preparedness Master the art of hazard control in Module 2, focusing on emergency preparedness. Learn effective strategies to control and mitigate hazards, and enhance your preparedness to respond swiftly and efficiently during emergency situations. 👥 Module 3: Safety Culture for Hazard Awareness and Safety Enhancement Immerse yourself in safety culture in Module 3, dedicated to fostering hazard awareness and safety enhancement. Understand the pivotal role of organizational culture in creating a safe environment and enhancing safety practices. 🗣️ Module 4: Effective Communication for Hazard Recognition and Safety Culture Optimize your communication skills in Module 4, focusing on effective communication for hazard recognition and safety culture. Learn to communicate safety information clearly, fostering a culture where hazard awareness is a shared responsibility. 🏭 Module 5: Hazard Recognition in Specific Industries and Principles Tailor your recognition skills in Module 5, where you'll explore hazard recognition in specific industries and principles. Delve into industry-specific hazards, understand the principles guiding hazard recognition, and apply this knowledge to diverse workplace settings. 📚 Module 6: Hazard Recognition Case Studies - Training Evaluation Cap off your training with Module 6, engaging in hazard recognition case studies and evaluating your training outcomes. Apply your newfound knowledge to real-world scenarios, assess your hazard recognition proficiency, and solidify your expertise. 🚀 Why Choose Our Hazard Recognition Training? Expert-Led Training: Learn from seasoned safety professionals with extensive experience in hazard recognition and workplace safety. Interactive Learning: Engage in practical simulations, real-world scenarios, and interactive exercises to apply theoretical knowledge. Customizable Training: Tailor the course to suit the specific needs of your industry or organization, ensuring maximum relevance. Holistic Approach: Address safety culture, communication, and industry-specific hazards for a comprehensive training experience. Don't let workplace hazards go unnoticed! Enroll now in the Hazard Recognition Training and empower yourself with the knowledge and skills needed to create a safer and more proactive work environment. Your journey to hazard recognition excellence begins here! 🚧✨🎓 Course Curriculum Module 1 Introduction to Hazard Recognition Training and Assessment Introduction to Hazard Recognition Training and Assessment 00:00 Module 2 Hazard Control and Emergency Preparedness Hazard Control and Emergency Preparedness 00:00 Module 3 Safety Culture for Hazard Awareness and Safety Enhancement Safety Culture for Hazard Awareness and Safety Enhancement 00:00 Module 4 Effective Communication for Hazard Recognition and Safety Culture Effective Communication for Hazard Recognition and Safety Culture 00:00 Module 5 Hazard Recognition in Specific Industries and Principles Hazard Recognition in Specific Industries and Principles 00:00 Module 6 Hazard Recognition Case Studies Training Evaluation Hazard Recognition Case Studies Training Evaluation 00:00

This Level 2 Working in the Health Sector course is designed for those interested in or new to working in the healthcare sector. This qualification will provide you with a thorough understanding of the healthcare sector and its various roles. The Level 2 Working in the Health Sector course will assist you in developing the skills required to work in the health sector and become an effective team member. Through this Level 2 Working in the Health Sector course, you will learn about the role of a healthcare worker, communication skills, personal development in the health care sector, health/safety and security in the health care sector, understanding quality standards, equality, diversity and inclusion. So, take this Level 2 Working in the Health Sector course and increase your employability skills. Learning Outcomes After completing this Level 2 Working in the Health Sector course, the learner will be able to: Gain a solid understanding of the role of the Healthcare Worker. Gain strong communication skills for working in the Health Sector. Understand personal development in the Health Sector. Gain in-depth knowledge about health, safety and security in the Health Sector. Know the quality standards that apply to Healthcare Settings. Understand equality and diversity in the Health Sector. Why Choose Level 2 Working in the Health Sector from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. Other Benefits of Level 2 Working in the Health Sector 26 PDF Certificate FREE Lifetime Access Free Retake Exam Expert Tutor Support 24/7 Live Support ------------------------- [ Note: Free PDF certificate as soon as completing the Level 2 Working in the Health Sector course ] Main Course: Level 2 Working in the Health Sector Curriculum Module 1: Understand the Role of the Healthcare Worker Module 2: Communication Skills for Working in the Health Sector Module 3: Personal Development in the Health Sector Module 4: Health, Safety and Security in the Health Sector Module 5: Understand Quality Standards in the Health Sector Module 6: Equality and Diversity in the Health Sector GIFT with this Bundle COURSE Level 6 Diploma in Health and Social Care Management Level 5 Diploma in Family Support Worker Level 5 Mental Health Care - MCA and DOLS Level 3 Diploma in Healthcare Support Level 3 Award in Health and Social Care Course Level 3 Dyslexia Awareness Level 2 Award in Suicide Awareness Level 2 Award in Awareness of Dementia Level 2 Health & Care Level 2 Certificate in Awareness of Mental Health Problems Level 2 Safeguarding Children Training Course Level 2 Certificate in Preparing to Work in Adult Social Care Level 2 Certificate in Understanding Safeguarding and Prevent Level 2 Certificate in Understanding the Care and Management of Diabetes Clinical Psychology Diploma Mental Health Support Worker Healthcare Management Training Social Worker: Social Work Diploma Drug and Alcohol Awareness Training Equality and Diversity Diploma in Mastering Psychology Diabetes Awareness Training Introduction to Psychotherapy Diploma in Health and Wellbeing Safeguarding Vulnerable Adults Training Assessment Method After completing each module of the Level 2 Working in the Health Sector, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Level 2 Working in the Health Sector course is ideal for people who want to earn a recognised certificate that will allow them to start or advance their careers in health care support and administration roles. It is suitable for those who work or plan to work in general practice, health centre, or hospital support and administration occupations and want to demonstrate a relevant range of knowledge and job skills. Requirements There are no specific requirements for this course because it does not require any advanced knowledge or skills. Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path Enrolling in this course can lead to the following job opportunities: Adult Social Worker Healthcare Assistant Mental Health Nursing Health & Social Care Trainer Health & Social Care Assessor Health & Social Care Teacher Health & Social Care Tutor

Landing on this page shows your eagerness to learn. This Facilities Management course package is here to surprise you. Because we're providing 20 top-notch courses in 1 bundle! This course can be your best investment in self-development which takes only a small portion of your time and pounds. Facilities Management is a dynamic task and requires adaptation with instant difficulties. Studying this complete 20 courses package will give you the confidence to address the problems on the way. Enrol in this course bundle and explore the high-quality materials and learn each management indicator with us. The assessment set-up of this course will assure you of your progress. Increase your chances to stand out from the crowd today! Learning Outcome: The benefits this package of Facilities Management course is supposed to bring you at the end are: Overall familiarity with the industry operation A strong foundation of all the tools and techniques of facilities management Enhanced and polished work culture and communication skills Knowledge of laws and regulations in the related field Ability to handle cross-cultural diversity and conflicts at work This Facilities Management course bundle assures you that all the courses here will benefit you. Every course material is going to add value to your purpose. You only need to choose where to start. This Facilities Management Bundle Consists of the following Premium courses: Course 01: Facilities Management Level 3 Course 02: Diploma in Lean Process and Six Sigma Course 03: Quality Management Course 04: Quality Tools and Problem-Solving Methods Course 05: SAP Controlling (CO) - Product Costing S4HANA Course 06: Process Improvement: Reduce Waste Course 07: Compliance & Business Risk Management Course 08: Commercial Law 2021 Course 09: Performance Management Course 10: Project Management Course 11: People Management Skills Level 3 Course 12: Assertiveness and Self-Confidence Development Course 13: Conflict Management Course 14: Cross-Cultural Awareness Training Course 15: Operations Management Course 16: Paralegal Course 17: Change Management Course 18: Positive Psychology Masterclass Course 19: Time Management Course 20: Effective Communication Skills So don't be late to make your smart move by choosing this Facilities Management course package and scaling up your skill. Certificate: PDF Certificate: Free (Previously it was £6*20 = £120) Hard Copy Certificate: Free (For The Facilities Management Level 3 Course: Previously it was £10) CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? People from any background can take this course package. No specific educational qualification is required to study this Facilities Management bundle. Requirements This Facilities Management course has been designed to be fully compatible with tablets and smartphones. Career path Some of the popular careers where you can use the skills and knowledge gained from the Facilities Management course package are as follows: Facilities Manager Leisure Centre Assistant Outdoor Activities Instructor Museum Attendant Caretaker/Security Manager And many more! Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course Facilities Management Level 3 absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.